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IT Support Analyst Nottingham (On-site)£18.00 – £19.50 per hour (Umbrella)Full-time contract role (3 month rolling) We’re hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham.This is a fantastic opportunity for someone with some hands-on IT knowledge (or relevant training) who is eager to learn, develop new skills, and build a career in IT support. Responsibilities: • Providing first-line IT support to end users across the site, • Troubleshooting hardware and software issues, • Setting up and configuring laptops, desktops, and user accounts, • Supporting printers, handheld devices, and warehouse tech systems, • Logging and managing tickets through the service desk system, • Some IT experience (placement, internship, helpdesk, or personal projects) OR relevant IT qualification, • Strong customer service or customer-facing experience (retail, hospitality, call centre, etc. all welcome!), • A proactive attitude and willingness to learn, • Good problem-solving skills and attention to detail

Residential Scheme Manager Nottingham, NG2 6BY £27,972.00 per annum Permanent, Full Time (36.25 hours per week) In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community. As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom bungalow at the Scheme. A separate on-site office at the Scheme will be provided for work-related duties. ��Salary: Up to £27,000 per annum ��Contract: Permanent ¦ Full-Time ⏰Your week: 36.25 (Monday - Friday 8.30am - 4.45pm with 1 hour lunch unpaid) ��Location: Marlborough Court – Nottingham, NG2 6BY ✨Snapshot of your role · Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained. · Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency. · Take on the management of service delivery, with particular attention to housing management and maintenance issues. · Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities. · Working independently as a lone worker with support from colleagues and management. ��What we’re looking for · Customer focused background with the ability to actively listen to customers and seek win/win solutions · High level of commitment to providing efficient and caring services to our customers. · Basic digital skills (Microsoft Office etc) · Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate. · Previous experience in being able to resolve conflict and remain impartial and professional. �� A full UK driving license and access to a vehicle is essential for this role to visit our customers. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 22nd May 2026 ��We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

The Account Manager serves as the primary point of contact for assigned accounts, ensuring exceptional client service and satisfaction. This role is responsible for building and nurturing strong, long-lasting customer relationships, overseeing account management activities, and negotiating contracts and agreements to maximize profitability. The Account Manager plays a pivotal role in driving business growth and maintaining high standards of client engagement within the EMEA region. Key Responsibilities • Act as the lead point of contact for all matters related to assigned accounts., • Build and maintain strong, enduring customer relationships., • Oversee customer account management, including contract negotiation and agreement execution., • Maximize profit through effective account strategies and negotiations., • Ensure client needs are met with timely and professional solutions., • Collaborate with internal teams to deliver tailored services and support. Required Qualifications • Proven experience in account management or a related client-facing role., • Strong relationship-building and interpersonal skills., • Excellent negotiation and contract management abilities., • Ability to manage multiple accounts and prioritize tasks effectively., • Strong communication and problem-solving skills., • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role., • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level., • Experience with CRM software (Salesforce) and MS Office (particularly MS Excel)., • Experience delivering client-focused solutions to customer needs., • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail., • Excellent listening, negotiation, and presentation abilities., • Strong verbal and written communication skills. Preferred Qualifications • Experience working within the EMEA region., • Familiarity with industry-specific account management practices., • Demonstrated success in maximizing account profitability., • Multilingual abilities relevant to the EMEA market.

Account Manager – Enterprise Grow Your Career at GTT At GTT, we connect people and data simply and securely across the globe. As a leader in secure cloud networking, we help enterprises solve complex connectivity challenges through innovative, AI‑driven solutions. Our people are curious, adaptive and take real ownership of outcomes. If you enjoy working in a fast‑moving environment where your ideas have impact, GTT is a place to build a meaningful career. About the Role As an Account Manager, you will own and grow relationships with a portfolio of enterprise customers across your region. Your focus will be on driving customer value, identifying commercial growth opportunities and ensuring a seamless end‑to‑end experience. You’ll partner closely with Sales leadership, Solutions Consulting, Service Delivery and Customer Success to understand customer goals, align solutions and deliver outcomes that support long‑term retention and revenue growth. What You’ll Be Responsible For • Managing a portfolio of enterprise accounts, building trusted, long‑term customer relationships, • Developing and executing account plans to drive renewals, expansion and cross‑sell opportunities, • Leading regular customer conversations to understand business needs and position GTT solutions, • Collaborating cross‑functionally to ensure delivery alignment and customer success, • Maintaining accurate account information, forecasting and pipeline management within CRM tools, • Supporting bids, proposals and contract renewals as required What We’re Looking For Essential experience: • 3–5 years’ experience in Account Management or B2B commercial sales within technology or telecommunications, • A strong track record of managing customer relationships and driving revenue growth, • Experience using CRM systems and managing multiple accounts, • Excellent communication, stakeholder management and negotiation skills Nice to have: • Experience working with enterprise or multinational customers, • Exposure to complex networking, connectivity or managed services environments Why GTT? • Adaptive Mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it., • Collective Impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot., • Customer Ownership: We own our customers’ success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT’s competitive edge. Our Commitment GTT is an equal opportunity employer. We are committed to building an inclusive, fair and respectful workplace where everyone can thrive and do their best work.

Housing Scheme Mangaer - Nottingham - 3 Month Temporary - Up to £18.57 per hour Your new company You’ll be joining a well established housing provider that delivers safe, supportive and well maintained accommodation for older residents. Their focus is on empowering individuals to live independently while ensuring high-quality housing management and a warm, customer-centred service. Your new role As a Housing Scheme Manager, you will provide an intensive housing management service to residents living in sheltered accommodation. You’ll build strong customer relationships and act as the first point of contact for tenancy support, ensuring new and existing residents understand their rights, responsibilities and the services available to them.Your duties will include: • Supporting prospective residents with property viewings and helping new tenants settle into their homes., • Assisting residents with accessing Housing Benefit or financial advice to maintain rent and service charge payments., • Carrying out regular site inspections to ensure Health & Safety compliance across communal areas, emergency systems, lifts and building facilities., • Monitoring contractors delivering on-site services such as grounds maintenance, window cleaning and laundry., • Responding to tenancy issues, disputes and emergencies raised by colleagues or residents., • Completing referrals for aids, adaptations and assistive technology to help maintain resident independence., • Maintaining accurate, up to date scheme records and documentation.This is a 3-month temporary contract offering an immediate start and paying up to £18.57 per hour. What you'll need to succeed To be successful in this role, you will need: • Experience working with older people, with the ability to promote independence and build trust., • Confidence adapting your communication style to suit individual needs, including explaining technical information clearly., • Previous administrative experience and good numeracy skills., • Proficiency with Microsoft Office and accurate record-keeping., • The ability to work independently as well as part of a team., • A valid driving licence, plus willingness to work flexibly, including occasional evenings or weekends.Desirable qualities include an understanding of Housing Benefit, experience supporting individuals through bereavement or loss, and knowledge of housing management or support services. What you'll get in return • A competitive hourly rate of up to £18.57., • An Immediate Start., • Opportunity to work for a highly reputable housing provider., • Potential permanent opportunity., • The opportunity to make a meaningful difference to the lives of older residents in a supportive housing environment., • A varied and rewarding role within a respected organisation., • Flexible working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4784707

First Line Analyst L2 Join a leading independent technology and services provider as a First Line Analyst (L2)! Job Overview: Once fully trained and operational, you will be working 2 days from the Nottingham office and 3 days at home. Training:Training will be on the job side by side shadowing on site in the Nottingham office for 2 weeks as a minimum until you are comfortable and able to work with minimal support. Workload:There are 6 analysts on the team sharing a workload of approx. 1000 calls and 700 emails a month. Day-to-Day Activities: • Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident., • We will try our best endeavours to resolve the issue at the first point of contact for the caller where is feasibly possible., • Following knowledge processes for onwards assignment., • Updating existing knowledge where processes have changed and creating new knowledge articles to close the knowledge gaps., • Queue Management, • Excellent customer service skills, focusing on the customer rather than the technical and being able to control a call., • Excellent telephone manner and written capabilities with comprehension., • Ideally proven track record in a contact center environment but not essential., • Ability to handle conflict, • Ability to be flexible and adaptable to change, even it is a total surprise., • Focus on the customer experience., • Team player with the ability to focus on the team progression and not just your own., • Reliable with good timekeeping., • Confidence to speak up and question the Status Quo in a healthy manner., • Pattern recognition to spot trends., • Ability to learn new software., • Able to receive feedback well., • Be able to answer a call within 30 seconds across the team., • Have an abandoned call rate of less than 5% across the team., • Be able to answer an email within 1 hour across the team., • Score more than 90% on Quality Evaluations across the team., • If you are rota'd to work a Saturday or Sunday you will get a Lieu Day off the following week between Tuesday and Friday as allocated by the Team Leader., • Once fully trained and operational, you will be working 2 days from the Nottingham office and 3 days at home. Training:Training will be on the job side by side shadowing on site in the Nottingham office for 2 weeks as a minimum until you are comfortable and able to work with minimal support. Workload:There are 6 analysts on the team sharing a workload of approx. 1000 calls and 700 emails a month. Additional InformationInterview Process: Once a profile is shortlisted, then a F2F 1st stage interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4735447

Company Description At UI Social Infrastructure, we revitalise homes and communities through the regeneration and maintenance of living spaces, breathing new life into neighbourhoods and ensuring homes are safe and compliant. From delivering large programmes of work for social housing providers, to fully integrated property service solutions, we provide a wide range of services for public sector clients. Our experienced teams are specialists in working within occupied properties, ensuring that there is minimal disruption to residents and communities. We collaborate with community and social value specialists to deliver long lasting benefits for all. Job Description Join the thriving and dynamic UI Social Infrastructure team in Nottingham! As a rapidly growing business, we are excited to welcome a Quantity Surveyor to contribute to our success. If you're looking for a long-term career opportunity with a Main Contractor, where you can develop your skills and be part of an industry-leading organisation, this role is for you. You are to be the commercial lead on a long term partnering framework and be responsible for the commercial success of the projects whilst adhering to commercial administration procedures. To promote and deliver a collaborative environment with both the client and throughout the management of the subcontract / supply chain account. Pre-contract The preparation of tenders as directed including checking of quantities, scope and programme. Compile tender event schedule for pricing. Analyse Subcontract tender quotations for exclusions and conditions and compile tender offering to client.(minimum 3 quotes) Adhere to internal settlement gateways prior to tender return release. Advise client on tender qualifications, allowances and ensure pricing is inline with Partnering Framework. Project delivery Co-operate and work in partnership with the project team to ensure consistent delivery of successful projects in order to support the achievement of business unit objectives and to deliver target margins. Support the Operations Manager to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed, notices issued, records kept and documents stored by the team to protect the company’s position, seeking advice from the Commercial Manager where necessary Provide advice to the management team on contractual, valuation and measurement matters. Procurement Prepare and implement the project procurement strategy with Operations Manager Support the Group Procurement Department buying deals by ensuring they are communicated to subcontractors at tender stage and applied at order stage Chair subcontract interview meetings in association with Operations team Prepare subcontract enquiries including site measurement and formulating the tender list in consultation with the wider management team along with subsequent analysis and assessment of subcontract quotations. Negotiate sub-contract packages to deliver the most favourable outcome for the company. Draft and place sub-contract orders as and when authorised and ensure no subcontractors commence on site without a subcontract order fully completed. Main Contract Support the Operations Manager in providing monthly reports to the Client, ensuring that such reports contain accurate forecasts of our rolling draft final account, full information concerning variations and record contractual notices and reporting. Develop & maintain close relationships with client, consultants & subcontractors to continuously improve customer experience, improve our Company position and obtain repeat & negotiated business. Evaluate submit and agree the price of C.V.I's and contract Instructions provisional sums, demonstrate value for money etc Prepare and agree monthly valuations with the clients representative and ensure same are invoiced, paid, in full and on time Ensure that any agreement with client representatives is documented Ensure that adequate records are kept in respect of any future claims. Prepare and submit alternative proposals for material and specifications to the client for approval Site Overhead costs and advise the Operations Manager on action to be taken to remedy over-expenditure with client. Prepare and agree quarterly open book audits (cost and value reconciliation) with the clients representative and reach final account position yearly. Prepare and once approved by line manager submit all necessary contractual claims Subcontract Prepare and negotiate interim valuations and final accounts including all necessary measurement as well as making sure that any agreement of variations with supply chain is documented. Measure, value, negotiate and check as necessary all subcontract interim and final account applications and process all associated payments in accordance with the Construction Act and/or other prevailing legislation Inform the Commercial Manager of any possible claims by subcontractors and prepare and/or seek direction in preparing any necessary documentation/correspondence to protect the Company’s interests. Prepare response to any claim for loss and expense, after liaison with their line manager Financial Having full project(s) profit and loss accountability Competent use of company cost system Manage the CVR process, in conjunction with the Operations Manager, understanding and accurately forecasting project values, costs & margins against the target margin and profit plan, and agreeing changes and solutions with the Contracts / Project Manager prior to implementation Forecast cash on an accurate and timely basis, ensuring that the cash position of the project is maximised without compromising our contractual arrangements and relationships with either customers or subcontractors & suppliers Ensure profit plans are understood for each scheme/project and monitor and deliver on agreed areas and work on identifying further areas for recovery. Raise alarm signals to the Commercial Manager when the contract is straying outside the cost and profit parameters. Use best endeavours and seek to maximise margins in co-operation with the Operations Manager. Monitor preliminaries / site management costs and advise the Operations Manager on action to be taken to remedy over-expenditure. Prepare and present commercial elements at the site Monthly Contract Review Meeting Legal / Dispute Assist in the preparation of ‘claims’ or other means of dispute management to correct an imbalance of cost and value. To include drafting and sending contractual letters and supporting information. Study contract documents and advise on onerous conditions therein including the preparation of briefing notes for Operations Manager. Upon receipt of contract, ensure that comparison of contract documents with tender documents is carried out and advise on any anomalies as well as ensuring that terms are in line with House Rules. Other Manage all of the People responsibilities for your team including undertaking and monitoring the completion of Performance & Development Reviews, supporting and coaching team members to achieve both individual and business objectives. Attend site meeting and client meetings as necessary. Under supervision support in the collation of relevant documentation relating to insurance claims. Maintain and continuously improve commercial /legal/contractual awareness. Knowledge of and compliance with Group Delegated Authorities and Contracts Process. Ensure compliance with document control system Involvement in community engagement activities within and outside normal working hours Working in one or more locations as required Any other duties assigned. Qualifications • BSc in Quantity Surveying or similar commercial related course, • Professional qualification MRICS or MCIOB desirable, • Good data interrogation skills, • Line Management experience, • Commercial Awareness with good legal/contractual knowledge and experience, • Experience of Management accounts, • Proficient in Microsoft office particularly Excel, Access and keen to extend knowledge on software packages, • Commercial contracting experience, • Re-measurement skills, • Previous experience in construction or similar sector, • Valid driving licence, • CSCS card at appropriate level, • Take responsibility for own development

“We’re looking for a Service and Commissioning Technician at VPS Emsys Maritime who can support our clients globally. International travel to exciting locations, working on specialised projects” WHO WE ARE Come and join the revolution, as the world is challenged to reduce CO2 and Greenhouse gases to prevent further global warming, there is an ever-increasing requirement to report exhaust gas emissions from the shipping industry. VPS Emsys Maritime is a leading manufacturer of ship and maritime exhaust gas emissions measurement systems. Emsys Maritime Ltd. was acquired by VPS in 2023 and has been incorporated into the VPS Digital division. VPS is the world’s leading marine fuel and lubricants testing and analysis company and a pioneer in its field for creating innovative, sustainable solutions to the shipping industry. We are experiencing strong growth, with a forward order book extending well into the next decade. To support our expanding customer base and continued product development, we are looking to strengthen our team. Our internal supportive culture is ideal for those who want to join an organisation which provides a challenging environment and opportunities for personal skills development. As exclusive suppliers to marine and offshore industries, our highly experienced team have market-leading expertise in the design, installation, commissioning, and through-life support of marine emissions monitoring systems (EMS) THE OPPORTUNITY We are currently looking for a marine service and commissioning technician to join our team. You will be part of a highly experienced team working on the design, installation, commissioning, and long-term support of marine emissions monitoring systems. This is a key service role, servicing, repairing, installing and commissioning of Emsys emissions monitoring systems onboard ocean-going ships and shipyards on a global basis. Your background should include working on electrical, electronic and mechanical systems and you should be comfortable in fault-finding systems that include PLC and PC based software environments. A full in-depth system training will be provided. This role will require flexibility to travel globally to meet our client’s requirements. What you will do: In this role you will • Carry out service, maintenance and repair work on board ships worldwide, • Ensure systems are up and running by diagnosing issues and delivering effective first-time fixes, • Recommend spares holding for customers., • Provide remote technical support to customers, including troubleshooting guidance, • Update admin systems of work completed., • Preparing Method of Works and Plans of Action as required., • Work closely with the Service Manager to help efficiently schedule your visits, • Update inhouse systems with service information reports, • Liaise directly with customers, captains and port agents, • Handle administrative tasks such as reporting, documentation and expense processing, • Contribute to a safe working environment by following HSQE procedures. This is important as we deal with challenging customers in sometimes difficult environments. What you bring We are looking for someone who is practical, technically skilled and confident working with customers in dynamic environments. • Technical background in Mechanical or Electrical Engineering (or equivalent), • Around 3+ years of relevant experience, • Ideally a technical understanding of the marine emissions monitoring industry and the products and services supplied by the company., • Strong organisational and administrative skills, • Confident communicator in English (spoken and written), • Able to stay calm and constructive in challenging situations, • Customer-focused with a proactive, problem-solving mindset, • Comfortable taking initiative and working independently, • Demonstrate drive and passion for continuous improvement., • Physically fit and comfortable working on board ships Additional requirements • Willingness to travel internationally (Europe, US, Middle East, South America, Caribbean, Far East), • Valid right to live and work in the UK, • Full driving licence OUR OFFER TO YOU • Fulltime job, • Competitive base salary (£45,000-£50,000 per year), • Deployment allowance (£45 per day), • Flexible working contract, • Tools, workwear, laptop, mobile phone, tablet, company credit card, travel insurance, • Comprehensive training program, • 28 days annual paid leave

Housing Works Planner\n\nContract Type: 3-month rolling contract\nHourly Rate: £15.01 PAYE OR £19.73 Umbrella\nHours: 37.5 per week, Monday to Friday\nLocation: Nottingham\nJob Type: Full-time, office-basedWe are currently seeking a Temporary Housing Works Planner to join a large housing association in Nottingham. This role is crucial for managing the scheduling of damp and mould work due to high demand. It is perfect for individuals who are quick learners, can handle high volumes of work efficiently, and thrive in a fast-paced environment.\n\nDay-to-day of the role:\n\nEfficiently schedule and manage job allocations in a high-pressure environment.\nUtilise various systems simultaneously to manage and track job progress.\nMaintain clear and effective communication with customers, handling inquiries and difficult conversations professionally.\nEnsure all tasks are completed accurately and in a timely manner, adhering to company standards and customer expectations.Required Skills & Qualifications:\n\nBasic knowledge of repairs and the ability to understand different priorities would be desirable but not essential.\nOpen to candidates from a hospitality or customer service background.\nExcellent written and spoken communication skills.\nHigh computer literacy, with some knowledge of Excel.\nProven ability to handle high volumes of work and multitask across several different systems.\nExceptional customer service skills with the ability to manage challenging interactions.\nQuick learning capabilities are essential due to the short-term nature of the contract.To apply for the Housing Works Planner position, please submit your CV detailing your relevant experience for this role

Job description\n📦 Job Opportunity: Postal/Parcel Delivery Driver\nLocation: Beeston, Long Eaton, Grantham, Sleaford, Sutton In Ashfield\nStart Date: ASAP / IMMEDIATE START\nContract Type: Temporary / Contract\nPay Rate: £13.07 per hour\nHours: Up to 40 hours per week\nSchedule: Monday to Friday & weekend availability required\nShift Times: Between 8am to 8pm\nOvertime: Available \n\n🚚 About the Role:\nPertemps is proud to support Royal Mail in recruiting Multi-Drop Postal/Parcel Delivery Drivers in the Birmingham and West Midlands areas\nIf you have a passion for customer service and enjoy working independently outdoors, this is the perfect role for you!\n🔑 Key Responsibilities:\n\nStart your shift at the local delivery office to sort and load your deliveries.\nUse a handheld device for signature capture and route navigation.\nDeliver letters and parcels by foot and/or vehicle – walking up to 8 miles per day.\nLift and carry mail bags (up to 16kg) and parcels (up to 20kg).\nUse delivery trolleys when required.✅ Requirements:\n\nFull UK manual driving licence (maximum 6 points; clean licence preferred).\nPrevious delivery or driving experience is beneficial but not essential.\nExcellent time management and customer service skills.\nComfortable working outdoors in all weather conditions.Ready to Get Started?\nIf you're reliable, customer-focused, and ready to hit the ground running, click "Apply Now" and join a trusted name in delivery.\nAlternatively you can get in touch with me! - (url removed)

Assistant Site Manager - Social housing kitchen & bathrooms\n\nDaniel Owen are recruiting an Assistant Site Manager to join a trusted principal contractor delivering high-quality kitchen and bathroom refurbishment programmes across the social housing sector. We partner with local authorities, housing associations, and asset management providers to improve homes and communities through excellence in service delivery, workmanship, and customer care.\n\nDue to continued growth and new contract awards, they are seeking an experienced and proactive Assistant Site Manager to lead and coordinate the successful delivery of kitchen and bathroom installation projects within occupied and void housing stock.\n\nPosition: Assistant Site Manager\n\nLocation: Nottingham\n\nSalary: £40,000 per annum + package\n\nContract Type: Temp - perm\n\nStart date: 27th April 2026\n\nAs Assistant Site Manager, you will take full responsibility for day-to-day site operations, ensuring that all works are completed safely, efficiently, and to the highest quality standards, in accordance with client specifications and company policies. You will be the key point of contact between the client, residents, subcontractors, and internal teams, ensuring clear communication and smooth project delivery from start to finish.\n\nKey Responsibilities:\n\nOversee all aspects of kitchen and bathroom installation projects within occupied and void social housing properties.\nManage and coordinate site teams, subcontractors, and trades to ensure programmes are delivered on time, within budget, and to specification.\nUphold the highest standards of Health, Safety, Environmental, and Quality compliance, ensuring all works are conducted in line with statutory and company procedures.\nConduct regular site inspections, toolbox talks, and progress meetings to monitor performance and maintain productivity.\nManage project resources, including labour, materials, and plant, to achieve cost efficiency and programme targets.\nProduce site documentation including risk assessments, method statements (RAMS), daily site diaries, and progress reports.\nProactively identify and resolve site issues, escalating where necessary to maintain programme continuity. \n\nCandidate Requirements:\n\nDemonstrable experience as an Assistant Site Manager within social housing refurbishment.\nSound technical knowledge of building trades, materials, and installation processes relevant to kitchen and bathroom refurbishment.\nStrong organisational and problem-solving skills, with a methodical and professional approach to site management.\nUp-to-date knowledge of Health & Safety legislation and experience ensuring compliance on live sites.\nCompetent IT skills (Microsoft Office, project management software, and digital reporting systems). \n\nEssential Qualifications:\n\nSSSTS/SMSTS - Essential\nCSCS Card - Essential\nFirst Aid at Work - Essential\nAsbestos Awareness - Essential\nFull UK Driving Licence - Essential \n\nHow to Apply:\n\nIf you are interested in working for this established company, please apply with your updated CV

Strategic Account Manager\n\nMidlands Based | Hybrid Working | £40,000 - £50,000 + OTE £70,000 + Company Car\n\nAre you a commercially driven Account Manager who thrives on building long-term client relationships and managing complex, high-value accounts?\n\nWe are recruiting for an experienced Strategic Account Manager to join a well-established and growing organisation operating within the environmental services sector. This is a fantastic opportunity for someone with experience managing regional or national accounts within waste management, logistics, pharmaceuticals or a related industry.\n\nThis role is all about relationship management, commercial growth and delivering exceptional customer service to key clients across the Midlands and nationally. You will be responsible for managing large customer accounts, identifying opportunities for growth, and becoming a trusted partner to your clients.\n\nThe successful candidate will be resilient, credible, commercially astute and confident managing senior stakeholder relationships with maturity and professionalism.\n\nThe Role\n\nManaging and developing relationships with regional and national accounts\n\nActing as the key point of contact for major customers\n\nIdentifying opportunities to grow existing accounts and increase revenue\n\nManaging contract performance, service delivery and customer satisfaction\n\nLeading regular client review meetings and maintaining strong communication\n\nWorking closely with internal departments including operations, finance and sales\n\nNegotiating commercial agreements and ensuring contract compliance\n\nProducing reports, analysing trends and identifying opportunities for improvement\n\nWorking towards revenue growth and retention targets\n\nSupporting customers with tailored solutions and a consultative approach\n\nAbout You\n\nProven experience within Account Management, Key Accounts or Client Relationship Management\n\nExperience managing large regional or national customer accounts\n\nBackground within waste management, logistics, pharmaceuticals, or a similar sector\n\nStrong commercial awareness and negotiation skills\n\nConfident dealing with senior stakeholders and challenging conversations where required\n\nAble to demonstrate resilience, integrity, credibility and professionalism\n\nExcellent communication and influencing skills\n\nOrganised, self-motivated and target-driven\n\nStrong IT skills including CRM systems and Microsoft Office\n\nWhat's on Offer?\n\n£40,000 - £50,000 basic salary\n\nOTE circa £70,000\n\nCompany Car\n\nHybrid working – Nottingham head office with 1-2 office days per week\n\n23 days holiday plus bank holidays\n\nCompany pension scheme\n\nEnhanced family friendly policies\n\nEmployee Assistance Programme\n\nLifestyle and leisure discounts\n\nLife insurance\n\nBike to Work scheme\n\nHoliday purchase scheme\n\nThis is an excellent opportunity for an ambitious and relationship-focused Account Manager looking to join a forward-thinking organisation where you can genuinely make an impact.\n\nEMA25

Project Liaison Officer\n\n📍 Nottingham (Hybrid working)\n💼 3-Month Contract Initially\n⏰ Full-Time – 37 hours per week (Mon–Fri, 08:30–17:00)\n💰 £16.90 PAYE / £21.94 Umbrella\n📅 Start: ASAP\n\nA local authority client is seeking an experienced Project Liaison Officer to join their Commercial Service team on a short-term contract to cover sickness absence. This is a fantastic opportunity for someone with strong customer engagement and stakeholder management experience within housing, construction, or public sector environments.\n\nThe Role\n\nYou will act as a key link between customers, tenants, and project teams, ensuring clear communication and high-quality service delivery across housing-related projects. This is a hybrid role, with a base office and regular on-site/community engagement.\n\nKey Responsibilities\n\n * Act as the first point of contact for customer enquiries, coordinating responses and ensuring effective resolution\n\n * Investigate and manage customer complaints, ensuring they are handled in line with policy and escalated where required\n\n * Conduct interviews with relevant stakeholders and provide clear written and verbal reports to management\n\n * Build strong relationships with tenants and customers, ensuring they are heard and supported throughout project delivery\n\n * Attend customer inductions, open days, and engagement events, including contractor-led sessions\n\n * Support communication around investment programmes and planned works, providing guidance to residents\n\n * Record and promote positive customer feedback (compliments) to support service improvement\n\n * Collect and analyse tenant satisfaction data, identifying trends and supporting action plans to enhance service performance\n\nAbout You\n\n * Experience in a customer-facing role within housing, construction, or a similar environment\n\n * Strong communication and stakeholder engagement skills\n\n * Proven ability to handle complaints and resolve issues effectively\n\n * Confident in report writing and data analysis\n\n * Ability to work independently and manage a varied workload\n\n * Full UK driving licence and access to a vehicle for work purposes (essential)\n\nWorking Arrangements\n\n * Hybrid working – office base with regular site visits and community engagement\n\n * Flexibility required to attend events and meetings as needed\n\nNext Steps\n\nThis role requires an immediate start, with CVs being reviewed promptly and interviews scheduled shortly after shortlist

Example Recruitment Group is currently recruiting on behalf of a well-established national heating contractor operating within the local authority sector.\n\nThey have a vacancy for a qualified domestic heating engineer to cover the Nottingham area carrying out servicing, fault finding, and repairs within domestic social housing properties on a local Housing Association contract.\n\nThe Role:\n\n * Landlord Gas Safety Checks (CP12s)\n\n * Fault finding and repairs on central heating systems.\n\n * Providing high levels of customer care when dealing with tenants and clients\n\n * Ensure all Health & Safety requirements and legislation are followed including Risk Assessments, Safe Systems of Work, and COSHH records\n\nRequirements:\n\n * 2 years’ experience as a qualified gas/heating engineer\n\n * Experience in servicing boilers, and gas appliances as well as strong fault-finding/diagnostic and repair skills.\n\n * ACS qualifications incl. CCN1, CENWAT, CKR1 & HTR1\n\n * Full UK Driving Licence\n\n * No unspent criminal convictions (DBS Check to be carried out on offer of employment)\n\nThe Package:\n\n * 40 hours per week Monday to Friday\n\n * Overtime paid at hourly rate\n\n * Van, tools, PPE/uniform, and PDA provided.\n\n * Salary: £41,000 - £43,000 per annum (DOE)\n\n * Out of Hours call out on rota basis. Paid either on price per job or hourly decided by engineer\n\n * Monthly bonus\n\n * OTE £50,000+ per annum\n\n * 20 days holiday plus bank holiday (holiday entitlement increases with service)\n\n * Pension scheme\n\n * Employee wellbeing programme\n\n * Service level awarded annual leave\n\n * Enhanced maternity and paternity packages\n\n * Dental/Healthcare cash plan\n\n * Company platform for development & career progression\n\n * Team social activities\n\nTo apply for this vacancy please use an up-to-date CV and one of our team will be in touch

HGV Driver (Class 2 / Category C)\n\n£15.58 PAYE | £20.21 Umbrella\nLocal Authority | Ongoing Contract\n\nWe are currently recruiting an experienced HGV Class 2 Driver to support a Local Authority service. This role suits a professional driver who is safety‑focused, reliable, and confident leading a small crew.\n\nShift Pattern\n\n * 06:30 - 14:30\n\n * Includes flexibility for evenings and weekends\n\nKey Requirements\n\n * Valid Category C (HGV Class 2) licence and Driver CPC – essential\n\n * Experience carrying out daily vehicle safety checks and basic maintenance to ensure roadworthiness\n\n * Strong understanding of Health & Safety and road safety procedures in traffic environments\n\n * Ability to lead a small crew, give clear instructions, and manage performance on daily routes\n\n * Competent using in‑cab systems and software to record service delivery and incidents\n\n * Clear communication skills when working with colleagues and engaging with the public\n\n * Physically fit and flexible, able to work in all weather conditions\n\n * Professional, customer‑focused approach, representing the Council to a high standard

Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way.\n\nOur client has built strong partnerships with leading technology providers to enable us to keep at the forefront of technological advances and deliver innovative and reliable solutions that are, tailored to every customer’s needs.\n\nAbout the Role:\n\nWorking in collaboration with the sales, service, and commercial functions, you will effectively manage a range of implementation projects from inception through to close-out to agreed quality, time and cost criteria. Projects will vary in size and scope so you should be equally comfortable and effective working as lead or part of a larger project team\n\nOur clients come from four distinct sectors: high security (government, CNI, utilities etc), police, local government and commercial. You should therefore be prepared to work within any or all of these markets although you may have built your experience to date primarily in one area. Given the size and nature of the clients we support, you will be able to demonstrate construction industry contracting practices (NEC3/4 /JCT frameworks) and will have strong project planning and resource management skills. Importantly, you will be able to interface with a wide range of people from senior client representatives to suppliers, to other contracting organisations.\n\nOur relationships with clients are increasingly direct but we also work through primary contracting partners so you will be at ease with both. Your main activities will be the management of on-site installation and commissioning engineering resources to achieve the in-scope contracted requirements and the development and maintenance of an agreed schedule of works with the client and other contracting parties.\n\nYou will work closely with the Technical Design team to ensure accurate interpretation and delivery of agreed programmes. You will also take responsibility for the preparation of purchase requisitions to procure materials required on-site as well as contracted resource to deliver and complete programmes.\n\nDuties & Responsibilities\n\n * Delivery of assigned projects to agreed quality, time and cost criteria.\n\n * Management of multiple projects in a matrix organisation environment.\n\n * Lead the assigned project team to achieve successful project outcomes.\n\n * Development and maintenance of project scope definitions, plans and schedules, including the identification of resource requirements.\n\n * Identification and management of project risks (threats and opportunities).\n\n * Management of change – technical and commercial.\n\n * Preparation and delivery of management/progress reports to senior management and clients (as appropriate), to agreed schedules.\n\n * Identification of recovery plans in event of adverse project variances to recover project predicted outturn.\n\n * Preparation of purchase requisitions to procure materials for projects managed.\n\n * Providing support to ‘business winning’ team, as required.\n\n * Support the business’ continuous improvement initiatives through, for example, contributing to learning from experience activities.\n\nQualifications & Experience\n\n * 3+ years’ experience successfully managing multiple projects in multi-client environments with significant client facing exposure.\n\n * Experience of ‘mid technology’ companies (SMEs) – experience of security / telecoms / electronics / technology industries advantageous.\n\n * Good grounding in project management principles (i.e. APM Level ‘D’ preferred, PMI, PRINCE2 Practitioner) with formal life cycle management experience.\n\n * Sound knowledge of CDM Regulations with experience of managing projects within CDM governed environments, contributing to effective health and safety planning, risk management, and coordination of relevant documentation and stakeholders.\n\n * Excellent commercial awareness – knowledge of JCT/NEC3/4 Contract frameworks advantageous.\n\n * Ability to develop appropriate relationships with internal and external stakeholders.\n\n * Excellent communication skills in written, spoken and through presentations.\n\n * “Can do” attitude.\n\n * Demonstrable commitment to developing others to raise the capabilities and performance of the business.\n\n * Strong IT literacy with a good working knowledge of the Microsoft suite of tools (including Word, Excel, PowerPoint, Outlook and Microsoft Project), and confidence using digital tools to support effective project delivery.\n\nIn return our client offer an excellent salary and benefits package

Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + Benefits\n\nWith lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why…\n\nAvant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands.\n\nWe are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone.\n\nAvant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do.\n\nIf you want to be part of something special, why not start the foundations and build your career with us today?\n\nDue to continued success and future business growth, we currently have two exciting opportunities for Customer Liaison Assistants to join our East Midlands region based at the head office in Nottingham. \n\nWe are currently recruiting for a Permanent position and a 12 month fixed term contract* opportunity.\n\nThe Role\n\nAre you organised, customer focused and possess excellent administration skills? \n\nDo you have experience of complaint handling within a customer service environment?\n\nIf the answer is yes, then look no further, your next career could be with us! \n\nThis is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect.\n\nKey duties and requirements\n\nJoining the team as Customer Liaison Assistant, you will be responsible for but not limited to;\n\nEnsuring all calls and emails received into the department are managed appropriately and issues are logged onto our ERP system, COINS.\nTaking ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service.\nLiaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements.\nMaintaining reasonable timescales for customers for any remediation works and ensuring that customers are kept informed throughout any process taking place in their home. \nProviding administrative support to the Customer Service Department.\nChecking invoices and forwarding for payment.\nPreparing, collating, and providing defect reports.Who are we looking for?\n\nTo be successful as our Customer Liaison Assistant, you will possess strong administration skills along with the knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative 'can do' approach to trouble shooting and the ability to work well under pressure.\n\nYou will also need to be highly organised and possess the following;\n\nAbility to work under own initiative and manage time effectively, especially in a fast-paced customer service environment.\nExperience of working within a complaint's environment previously with a key focus on customer experience.\nFlexible and adaptable to changing requirements.\nGood verbal and written communication.\nA basic understanding of Customer Service.\nNumerical and Literacy skills.What will you get in return?\n\nDiscretionary bonus\nBuy, sell and accrual holiday scheme\nPrivate Health care\nCompany Pension\nLife Assurance\nOther Benefits including our exclusive Avant discount platform \n\nIf this sounds like you, join us and be a part of Avant's future success!\n\nPlease note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date.\n\n*Benefits are subject to terms and conditions for fixed term contract employees

Contracts Engineer\nThis challenging and exciting Contracts Engineer opportunity requires an individual with at least 2-3 years’ experience in taking the responsibility for supporting or delivering piling, foundations, or geotechnical engineering sites and projects.\nDue to sustained growth, a significant forward order workload and a continued commitment to be at the forefront of the industry, our client is now searching for a talented and motivated Contracts Engineer with experience (at any level) within the piling, foundations or ground engineering sectors. Supporting the Project Manager, the successful candidate will enjoy the day-to-day responsibility for the safe, timely and profitable delivery of a wide variety of projects and schemes, all running simultaneously at differing stages of completion. This will include managing a site-based team, and resolving any technical, operational and commercial issues as required.\nThe Role\n * Plan, programme and deliver contracts in conjunction with the regional team, internal departments, and subcontractors in accordance with company policy\n * Take responsibility for all assigned projects, including the review of estimates and designs to ensure buildability, and leading projects with the client from receipt of order to completion\n * Attend pre-contract and regular site meetings with the client, client’s agents and key sub-contractors (internal and external) to ensure the smooth running of contracts\n * Inspect works in progress to ensure conformance to QA procedures and specification, and that schemes are delivered in accordance with the correct designs and specifications\n * Ensure HSEQ plans and RAMS are prepared for contracts in accordance with company policy\n * Attend regular meetings with the contracts team to provide progress reports on projects, and if required, offer proposals or recommendations to enable successful delivery\n * Provide technical and operational input into estimates for schemes\n * Assist in the preparation of proposals during the pre-tender phase as required\n * Ensure the commercial team is provided with all relevant information, documentation and instructions to support contract variations and final accounts submissions for payment\n * Carry out toolbox talks as required\n * Ensure all projects are planned and executed in accordance with company policy, whilst maintaining and improving the professional and progressive image of the company wherever possible\n * Analyse and interpret detailed client requirements, drawings and specifications\n * Work under deadline pressures in an efficient, composed and calm manner\n * Assist the business as a whole to meet their financial targets\n * Help to manage suppliers and sub-contractors to improve safety, performance and profit\nThe Person\n * Possessing experience in a contracts, projects or site engineering role from any area of the piling, foundations, retaining structures or ground engineering sectors\n * To have assisted in the development and delivery of projects with a diplomatic and pragmatic approach, but also with a hands-on attitude to clients, sub-contractors and teams\n * To possess first-hand exposure to various contracts, and demonstrate a lead from the front approach\n * Hold experience of a variety of projects, including multi discipline techniques\n * Possess an understanding of all stages of the contracting process, coupled with the ability to manage and develop yourself both technically and commercially\n * Able to identify the requirements of assigned projects to efficiently and effectively produce the most appropriate delivery plan or programme\n * Correspond and negotiate with clients, suppliers, contractors and colleagues\n * Efficiently manage situations when workload presents conflicting demands on time and availability, demonstrating an ability to effectively prioritise and schedule\n * Monitor, progress and implement controls to ensure tasks are achieved to time, cost and quality\n * Develop and select effective solutions to project requirements\n * Communicate facts to stakeholders (internally or externally) in an effective manner\n * Deliver efficient and effective customer service at all times\nOur Client\nOur client is a market leading piling, foundations, retaining structures and ground engineering contractor. Their service offering covers all disciplines and techniques for a wide variety of clients and project applications. They not only complete projects successfully and to the highest of standards at all times but also add value to their clients by giving them total support from the beginning to the end of each and every contract.\nAn attractive basic salary (commensurate with experience) plus extensive benefits package is on offer to the successful candidate, along with longevity and security of work and forward career progression given that our client possesses a significant contract pipeline for the long-term future and is firmly committed to continued growth over the next 5-10 years

An excellent opportunity has arisen for an experienced Fire and Security Engineer to join one of the country's leading facilities management companies. This will be a mobile role working on a supermarket contract.\n\nIdeal candidate location - Nottingham\n\nKey Responsibilities\n\nServicing and maintenance of Fire Alarms, Intruder Alarms, CCTV Systems and Access Control.\nProviding callout response for the client as per callout rota.\nRepresenting the company in a way which ensures customer satisfaction and professionalism.\nTaking a pro-active approach to client liaison and ensuring that concerns are dealt with or relayed to management as necessary.\nEnsuring that administration requirements are actioned on time and all necessary documentation and records are maintained accurately.\nStaying in compliance with Company Policy & Health and Safety legislation.\nInstalling and servicing fire and security systems.\nExperience/skills required:\n\nExperience with Access control, CCTV, Intruder and Fire alarm systems\nFull, valid UK driving licence\nExperience in Notifier by Honeywell, Paxton Systems, and designing security systems would be an advantage\nThorough understanding of relevant fire and intruder alarm standards\nCSCS/ ECS/ IPAF desirable\nExcellent customer service skills\nGood interpersonal skills and the ability to work as part of a team\nA genuine interest in your work with an enthusiasm and willingness to learn.\nExceptional knowledge within the security sector.\nPackage:\n\nSalary: £35946 basic + £2535 in standby payments = £38,481 total\nTravel time paid after first 30m at overtime rate \nOvertime \nCall Out - 1 in 4 weeks\nPrivate Health Care\n33 days holiday inclusive of banks \nLife Insurance\nCompany vehicle with private use\nSchedule:\n\nMonday - Friday 42.5 hrs per week\n1 week in 4 standby\nLicence/Certification:\n\nUK Driving Licence (required)\nElectrical Competency Qualification (NVQ/City & Guilds)? \n\n Fire and Security Engineer - Nottingham\n Fire and Security Engineer - Nottingham \n\nCalibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

Residential Scheme Manager Nottingham, NG2 6BY £27,972.00 per annum Permanent, Full Time (36.25 hours per week) In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community. As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom bungalow at the Scheme. A separate on-site office at the Scheme will be provided for work-related duties. Salary: Up to £27,000 per annum Contract: Permanent ¦ Full-Time Your week: 36.25 (Monday - Friday 8.30am - 4.45pm with 1 hour lunch unpaid) Location: Marlborough Court – Nottingham, NG2 6BY Snapshot of your role • Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained., • Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency., • Take on the management of service delivery, with particular attention to housing management and maintenance issues., • Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities., • Working independently as a lone worker with support from colleagues and management. What we’re looking for • Customer focused background with the ability to actively listen to customers and seek win/win solutions, • High level of commitment to providing efficient and caring services to our Amplius customers., • Basic digital skills (Microsoft Office etc), • Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate., • Previous experience in being able to resolve conflict and remain impartial and professional. A full UK driving license and access to a vehicle is essential for this role to visit our customers. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 22nd May 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Sales Host - 12 Month Fixed Term Contract - West Bridgford. To support the sales and retention of memberships through excellent customer service. Target focussed - to support the club with sales and retention towards achieving success for the business.

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

Housing Works Planner • Contract Type: 3-month rolling contract, • Hourly Rate: £15.01 PAYE OR £19.73 Umbrella, • Hours: 37.5 per week, Monday to Friday, • Location: Nottingham Day-to-day of the role: • Efficiently schedule and manage job allocations in a high-pressure environment., • Utilise various systems simultaneously to manage and track job progress., • Maintain clear and effective communication with customers, handling inquiries and difficult conversations professionally., • Basic knowledge of repairs and the ability to understand different priorities would be desirable but not essential., • Open to candidates from a hospitality or customer service background., • Excellent wr...

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

Join Our Team as a :Estate Caretaker Contract Type : Permanent Working Hours : 37 hours per week, Monday Friday, 8:30am -4:50pm Worker Type : On-site worker Salary: Grade D starting salary of £26,824 (level 1), rising to £27,694 (level 3) per annum , plus a generous benefits package including a local government pension scheme, annual leave, and flexible working arrangements. Location :Citywide Make a Real Difference Work with Nottingham City Council Housing Services At Nottingham City Council, were one of Nottinghams largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job it changes lives. What We Offer A professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful difference A comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balance A strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualifications Benefits of joining our team 26 days annual leave (rising to 33 days after 5 years service) bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering 17.9% Smart Working to support your work life balance Health and wellbeing benefits including access to our Employee Assistance Programme Discounted membership at selected local sports and fitness centres, cinema, shopping and much more! About The Role We are looking for a reliable, practical and customer-focused Estate Caretaker to join our Estates and Caretaking Team within Nottingham City Council Housing Services. This is a varied, active role that makes a real difference to the quality, safety and appearance of our neighbourhoods. You will be responsible for the caretaking and cleaning of communal areas across a range of housing settings, including high-rise and low-rise blocks, independent living schemes, garage sites and surrounding grounds. The role involves travelling between multiple sites each day, so the ability to drive and work flexibly across the city is essential. Working as part of a supportive citywide team, you will carry out routine cleansing, bulky waste removal, grounds maintenance and graffiti removal, while monitoring buildings and facilities and reporting repairs or safety issues promptly. You will have regular contact with residents, colleagues and partner agencies, providing a visible, approachable and professional service What were looking for: The ideal candidate will have: 1. Experience or ability in building cleaning and caretaking functions including removing refuse, which may be bulky / heavy on occasions. 2.A full, clean driving licence and be willing and able to drive for work, and must be able and prepared to work in any area within the city conurbation, including providing cover in high- and low-rise complexes, should a service need arise 3. Experience of effectively resolving customer care issues. 4. Ability to work without direct supervision by dealing with emergencies and difficult situations in a calm and effective manner. 5. Experience working within and understanding of Health and Safety policies and procedures with the ability to understand written instructions including procedures and practices particularly in respect of health and safety issues 6. Hold or be willing to work towards BICs level 1 and/or NVQ Level 2 in cleaning and customer care. Closing Date: 12 May 2026 Interviews will be held: TBC We bring together talent, celebrate diversity, and create lasting value for the communities we serve. As a fair and inclusive employer, we welcome applications from people of all backgrounds and abilities. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeed We welcome applications from candidates who already have the right to work in the UK. Please note that we are currently unable to provide visa sponsorship. SEO Keywords : caretaker roles UK, Estates maintenance jobs, Council caretaker vacancies, Grounds maintenance jobs Nottingham, Public sector caretaking jobs, Facilities caretaker jobs, Housing services jobs Nottingham, Block and estate caretaker, Cleaning and estates operative jobs, Local authority estates jobs, Driving caretaker jobs Nottingham, High rise caretaker jobs, Housing estates maintenance roles, Council housing jobs Nottingham.

Complaints Coordinator - 12 Month Fixed Term Contract Location: Beeston, Nottingham, NG9 1LA Salary: £29,025 - £30,553- Hybrid Working based on a 37.5hr week Free on-site parking subject to avaliablity At Metropolitan Thames Valley Housing, we have an amazing opportunity for a passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham. As a Complaint Coordinator you will be responsible for investigating and coordinating responses for Stage 1, and with further experience, Stage 2 complaints. This requires independent inquiry and collaboration with teams across the business to achieve fair and successful resolutions for our customers. You will play a key role in guiding and influencing constructive change within the organisation by identifying process faults and possible improvements to the customer journey. This is a unique opportunity for someone with drive, empathy, and excellent communication skills to make a positive impact on the lives and satisfaction of our residents, while building strong relationships with senior executives and managers across MTVH. We're looking for someone who will… • Be able to work on a hybrid basis, working 2-3 days per week from home and the rest from our Beeston office., • Possess prior knowledge and experience...

Role: Complaints Handler Salary: £30,000 + benefits Location: This role is fully remote - you can work at home Contract: Permanent full time Hours: 40 hours per week (shifts between 8am-8pm Mon-Sat) Training: Home based for 4 weeks Checks: Right to Work in the UK, Criminal Record Check, Credit Check, CIFAS and Sanctions checks, Any other associated checks This is an exciting opportunity for an experienced Complaints Handler to join my client on a permanent basis working at home. My client is certified as great place to work UK in 2025! They deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to their success they have exciting opportunities in their Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Training: 2 weeks then 2 weeks Grad Bay Background Checking: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks About the Complaints Handler role: We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including...

Customer Collections Advisor known inhouse as a "Customer Accounts Advisor (The Hub)" Location: Beeston, Nottingham, NG9 1LA - Free on-site parking subject to availability?. Salary Banding: £29,025 - £30,553 (Dependent upon experience) Contract Type: 12 Month Fixed Term Contract Are you passionate about providing an exceptional customer experience and looking for a new role in collections. Do you enjoy speaking with customers and solving their problems with empathy and understanding? If this sounds like you then we want to hear from you, as here at MTVH we are looking for Customer Accounts Advisors, based within our Income Collections Team to join our established Customer Service Department. This role We are looking for dynamic and passionate individuals who are empowered to deliver a great customer experience. The role will involve taking ownership of rent and income-based queries received from our customers via inbound calls, with an element of making outbound calls to our existing customers. This is a challenging and rewarding role where you will be required to negotiate with customers, to ensure that the correct outcome is reached for both the customer and the business, at the first point of contact. What you'll need to succeed You will be assisting a diverse range of customers, s...

We are currently recruiting Gas Service & Repair Engineers to take on a service and repair contract on behalf of a market leading company. all works will be in the private sector and all jobs will be sent via a pda. The successful Gas Service & Repair Engineer will receive 6-8 jobs a day all based in your chosen working location. in order to take on this position as a service and repair engineer, the successful gas engineer must meet the following criteria: 3-5 Days a week Weekly Pay Parts Supplied Flexible work on a long term contract Essential Requirements: • OwnGasSafe Registration - Including Fires & Cookers, • Own Van and Tools, • Criminal Background Check, • Domestic experience, • MINIMUM 2 years experience with all boiler diagnostics, servicing, installation, maintenance & repairs, across all major brands, • Experience managing own workload, • Qualified installer of vented and unvented cylinders, • Confident driving and working in and around Central London, • Ability to work confidently in high end properties, • Experience with power-flushing heating system, • Experience in Plumbing maintenance

HI Group is a specialist Managed Services Provider for Net Zero programmes. As part of the Sureserve family, we support clients in the Design, Build, Finance, and Operation of Low Carbon Transition Projects. Our services cover the entire lifecyclefrom carbon baselining to post-project monitoring and verificationensuring the highest standards of sector governance in renewable energy solutions and sustainable project development. Working to a hybrid model from the office in Nottingham, you will play a central role in supporting HI Groups renewable energy asset development and acquisition strategy. You will be responsible for building and maintaining robust project-level financial models ( TOTEX ), supporting capital allocation decisions, managing financial risk exposure, and providing clear performance insight across the asset lifecycle. Working closely with Engineering, Commercial Project Management, and Senior Leadership, you will ensure projects are financially robust, risk-adjusted, and aligned with funding and customer requirements. Additionally, you will provide broader financial planning, reporting, and analytical support across the Group. Click here to learn more about the impact of HI Group Key Responsibilities Renewable Energy Asset Development & Acquisition Build and maintain robust financial models for asset development and acquisition (covering development, CAPEX, OPEX , funding, and returns). Monitor project performance and provide risk-adjusted forecasts across the asset lifecycle. Support investment approvals with clear scenario and sensitivity analysis. Consolidate portfolio reporting and support capital allocation planning. Commercial & Risk Management Quantify contractual and delivery risks in collaboration with Engineering and Commercial teams. Assess financial exposure across EPC, O&M , insurance, and funding structures. Embed appropriate contingencies and protect project returns through strong financial governance. Customer & Investor Support Support customer acquisition through pricing and contract modelling. Provide financial insight during commercial negotiations. Prepare financial materials for investors and funding partners, including funding structure and cash flow modelling. Strategic Planning, Reporting & Governance Provide financial appraisal of new opportunities and maintain pipeline forecasts. Support budgeting, reforecasting, and board reporting. Maintain integrated financial models and cash flow visibility. Ensure strong financial controls across projects and improve modelling standards and data integrity. Required Qualifications & Experience Qualified accountant (ACA, ACCA, CIMA or equivalent). Demonstrable success in FP&A, corporate finance, infrastructure finance, or project finance. Strong financial modelling skills (Advanced Excel is essential). Experience with ERP systems and BI tools (e.g., Power BI, Tableau). Experience in asset-heavy, infrastructure, energy, or project-based environments is desirable. Exposure to capital investment appraisal and funding structures is preferred. Package Details Up to £60,000 Contributory pension scheme Private Medical Insurance Life Insurance Access to Enjoy Benefits Portal (discounts, salary sacrifice opportunities for a range of services) 25 days + Bank holidays (service based increasing holiday scheme) Enhanced maternity, paternity, adoption leave and other family friendly policies Employee Assistance Programme (EAP) Bike2Work Scheme EV Car Scheme Click here to learn more about the impact of HI Group TPBN1_UKTJ

A local authority recruitment agency is seeking an individual for a 3-month contract focused on customer engagement within Nottingham City Council's Housing Services.The role involves handling customer inquiries, managing complaints, and gathering tenant satisfaction data to enhance service delivery

Target‑focused – support the club with sales and retention to achieve business success. This role is a 12‑month fixed‑term contract. Support the sales and retention of memberships through excellent customer service.

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. Lead end-to end service design within a telecommunications environment, focusing on improving customer and network service experi

Youll need to have worked in distribution and warehouse customer service environment. Are you experienced in customer services, looking for a new challenge? Do you pride yourself on your ability to achieve thoroughness and accuracy? Do you like the sound of working on a key contract for one of the b

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Van Driver 3.5t | NG11 | Part Time 1-3 shifts PW | Temp to Perm | £13.00-£13.20 PH | 04:00-06:00am Starts | 9-12 hour shifts Barker Ross are recruiting for Van drivers in the NG11 area of Nottinghamshire, we have lots of temp to perm opportunities for suitable candidates. All drivers must be physically fit as there is an element of installing, full training provided. Drivers can be taken on permanent once 40 shifts have been completed. Key details: - Van 3.5t driver - Some assistance with installation required - 2 person job - Nationwide drops - 9-15 drops per day average - Must be able to pass CRB/DBS check - Must be physically fit - Good written and verbal communication required - Excellent customer service skills required - Early morning starts Key requirements: - No more than 6 points on DL - Uk licence in date - At least 6 months van driving experience - At least 23 years old due to insurance purposes - Be able to pass CRB check If you are interested in this role and would like more information please apply or call Alex on (phone number removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

A well-established business based in Nottingham is currently seeking an experienced Credit Controller to join their busy finance team on a temporary basis for an initial 2-3 month assignment. This is an excellent opportunity for a confident and proactive Credit Controller who can quickly adapt to a fast-paced environment and manage a varied ledger while maintaining strong customer relationships. Credit Controller Nottingham, NG11 £28,000 Pro Rata Temporary Contract - 2 to 3 Months Hybrid Working (following initial training period) The Role Working within the Credit Management team, you will play a key role in supporting cash flow performance through the effective management of overdue debt, account queries, and payment processes. Key responsibilities will include: - Chasing overdue and outstanding debt in line with agreed payment terms - Managing accounts approaching due dates to secure timely payment - Investigating and resolving customer account queries - Liaising with sales and customer service teams to resolve disputes efficiently - Reviewing and releasing credit-stopped orders within agreed SLAs - Monitoring customer payment performance and escalating concerns where necessary - Reconciling customer accounts and resolving discrepancies - Maintaining accurate sales ledger records and cash allocation - Supporting credit limit reviews and account management activities - Carrying out checks to minimise financial and fraud risk exposure About You To be considered for this role, you will ideally have previous experience within Credit Control or Accounts Receivable and be comfortable managing high-volume customer accounts. You will also have: - Proven experience collecting outstanding debt - Strong communication and negotiation skills - Confidence dealing with customers over the phone - Excellent attention to detail and organisational skills - A proactive and adaptable approach to work - Good Excel and system skills - The ability to work effectively both independently and as part of a team - A professional and positive attitude This role would suit someone immediately available or available at short notice who can hit the ground running in a busy finance environment. Interested? If you are an experienced Credit Controller looking for your next temporary opportunity in Nottingham, apply today for immediate consideration

Job title: MPS Operations Specialist Salary: £25,000 p/a Location: Nottingham (hybrid work available – 3 days in the office, 2 days WFH) BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have a fantastic opportunity for a MPS Operations Specialist. In this role, you’ll play a key role in ensuring a seamless, responsive, and high-quality experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities – MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle customer queries via phone, email, and support tickets Maintain accurate records in systems like Excel and Vantage Online Support contract creation and monthly billing Create and update training materials and knowledge base content Collaborate with internal teams, suppliers, and customers to resolve issues efficiently Essential: Minimum Level 2 education (e.g., 5 GCSEs including Maths and English) Strong Excel skills (VLOOKUPs, formulas) Experience in customer service and working under pressure Excellent communication and relationship-building skills Proactive, organised, and adaptable Desirable: Degree in Business, Management, or related field Experience in Managed Print Services or project management Familiarity with D365 and invoicing/billing processes We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests. Alternative job titles: Customer Service Representative, Customer Service Advisor, Operations Administrator, Operations Specialist

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: • 30 days paid annual leave (pro‑rata), rising with length of service, • Pension scheme, • Perkbox retail and online discounts, • Employee Assistance Programme (24/7 support line), • No commute and reduced environmental impact, • Real‑time support while working remotely, • Flexible working patterns to support work‑life, • Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms, • Provide accurate information, resolve queries and deliver high‑quality customer service, • Navigate multiple online systems to update customer records and manage cases, • Follow all call handling, data protection and quality assurance guidelines, • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions, • Escalate issues appropriately and follow required processes for complaints or safeguarding, • Work autonomously in a remote setting, maintaining productivity and service levels, • Attend mandatory training, coaching and performance feedback sessions, • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Class 2 Refuse Driver Our client is after a reliable HGV Class 2 Refuse Driver to join their waste team in the Kimberley area of Nottingham. This role involves driving refuse vehicle to collect waste bins from designed routes whilst providing residents with excellent customer service. Whats in it for you/ Benefits: £15.67 per hour 6am - 2pm Monday Thursday, 6am-1:30pm Friday (37hr week) Paid for full shift, even if you have finished early Immediate start Will lead to permanent contract for successful hires Role overview: You will be responsible for safely driving the refuse vehicle along the designated routes and stay on schedule for efficient collections. Key Responsibilities: Follow designated routes and schedules for efficient collections. Safely operate the HGV vehicle for refuse and recycling collections. Working in all weather conditions. Skills and Experience: Must have valid Class 2 HGV Drivers Licence, Digi Taco and CPC Physical fitness for hands-on tasks during collections. Must be able to provide recent work references to demonstrate reliability and trustworthiness How to apply: Please click apply if interested in the position. If you are wanting to ask more questions about this role or similar roles we have available, call Maisie on (07555013787) Proactive Staff is an equal opportunities Recruitment Business advertising on behalf of our client. TPBN1_UKTJ

Job Title: Asda Fire and Security Technician Location: Nottingham Contract Type: Permanent Working Hours: 42.5 Salary: £38,481.00 Basic Salary (Inclusive of Standby Payment) Benefits: Overtime, 33 Days Holiday, Private Pension, Private Health Care, Life Insurance, Employee Discounts,Specialist Tools Provided, Company Vehicle, IT Equipment, Refer a Friend Bonus, Discounts and Cashback at hundreds of supermarkets and retailers. Due to continued success and exciting growth within our business, we’re expanding our team to support new client contracts across the UK. You’ll become part of a supportive, collaborative team where your contribution is valued, development is encouraged, and there are genuine opportunities to progress as the business continues to grow nationwide. We have an exciting opportunity for a Fire & Security Technician role. This position is responsible for carrying out repairs and planned preventative maintenance of fire & security equipment across Asda sites. Key Accountabilities: • To undertake maintenance and repairs in accordance with KPIs set by the customer including, but not limited to response, repair, first fix, and closure., • To ensure all planned, reactive and statutory works designated to a CCTV engineer is carried out in accordance with contractual obligations as set out in the City FM Bookcase., • To complete the PPM works within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures and satisfactory standards., • To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt out of hours will be referred to the specialist in the first instance., • To identify non-repairable faults in equipment and propose corrective course of action. Knowledge, Skills and Abilities: Essential: • GCSE standard, • Electrical Competency Qualification (NVQ/City & Guilds), • CCTV IP/analogue systems, • Fire alarm systems Desirable: • IPAF licence holder (training will be provided) The ideal candidate: • Ability to work with minimum supervision, • Communication skills (written and verbal), • Full driving licence, • Ability to distinguish colours to the standard required for maintenance and repair of electrical/ electronic equipment and appliances

7.5t Driver | £16.50 | Monday to Friday | NG14 | 07:30 am Starts | 9/10+ Hr Days Barker Ross are recruiting for 7.5t drivers in NG14 near Colwick. Cover for wc 6th Apr and potentially wc 13th Key details: 7.5t driving work Day shifts 9/10+ hour days Driver must strap load down Must be physically fit CPC + Tacho card required Excellent customer service skills Palletised goods Requirements: CPC + Tacho card in date (UK) At least 6 months 7.5t experience No more than 6 pts on licence Excellent customer service skills If you are interested in this role and would like more information either apply or call Alex on 07570315844 Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

An excellent opportunity has arisen for an experienced Fire and Security Engineer to join one of the country's leading facilities management companies. This will be a mobile role working on a supermarket contract. Ideal candidate location - Nottingham Key Responsibilities Servicing and maintenance of Fire Alarms, Intruder Alarms, CCTV Systems and Access Control. Providing callout response for the client as per callout rota. Representing the company in a way which ensures customer satisfaction and professionalism. Taking a pro-active approach to client liaison and ensuring that concerns are dealt with or relayed to management as necessary. Ensuring that administration requirements are actioned on time and all necessary documentation and records are maintained accurately. Staying in compliance with Company Policy & Health and Safety legislation. Installing and servicing fire and security systems. Experience/skills required: Experience with Access control, CCTV, Intruder and Fire alarm systems Full, valid UK driving licence Experience in Notifier by Honeywell, Paxton Systems, and designing security systems would be an advantage Thorough understanding of relevant fire and intruder alarm standards CSCS/ ECS/ IPAF desirable Excellent customer service skills Good interpersonal skills and the ability to work as part of a team A genuine interest in your work with an enthusiasm and willingness to learn. Exceptional knowledge within the security sector. Package: Salary: £35946 basic + £2535 in standby payments = £38,481 total Travel time paid after first 30m at overtime rate Overtime Call Out - 1 in 4 weeks Private Health Care 33 days holiday inclusive of banks Life Insurance Company vehicle with private use Schedule: Monday - Friday 42.5 hrs per week 1 week in 4 standby Licence/Certification: UK Driving Licence (required) Electrical Competency Qualification (NVQ/City & Guilds)? Fire and Security Engineer - Nottingham Fire and Security Engineer - Nottingham Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business. TPBN1_UKTJ

Location: Nottingham This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself. TPBN1_UKTJ

IT Support Analyst Nottingham (On-site) £18.00 - £19.50 per hour (Umbrella) Full-time contract role (3 month rolling) We're hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham. This is a fantastic opportunity for someone with some hands-on IT knowledge (or relevant training) who is eager to learn, develop new skills, and build a career in IT support. Responsibilities: Providing first-line IT support to end users across the site Troubleshooting hardware and software issues Setting up and configuring laptops, desktops, and user accounts Supporting printers, handheld devices, and warehouse tech systems Logging and managing tickets through the service desk system Delivering excellent customer service with every interactionSkills and Experience Some IT experience (placement, internship, helpdesk, or personal projects) OR relevant IT qualification Strong customer service or customer-facing experience (retail, hospitality, call centre, etc. all welcome!) A proactive attitude and willingness to learn Good problem-solving skills and attention to detail Reliable and comfortable working fully onsiteIf you have the relevant skills and experience for the role, please apply using the link provided

Customer Resolution Agent – Nottingham Location: Nottingham (NG11). Salary: £14.55 per hour. Full Time – Monday to Friday – 37 hours. Contract: Up to 12th June 2026 – possibly beyond. Purpose To investigate and resolve customer complaints efficiently, delivering a high-quality experience while ensuring commitments are met and risks of further dissatisfaction are minimised. Key Responsibilities Manage and resolve complaints, aiming for first point of contact resolution Analyse complex information to identify root causes and make evidence-based decisions Follow procedures to investigate, respond, and deliver on customer commitments Work with internal and external stakeholders to support timely resolutions Prioritise workload effectively to meet deadlines and service standards Maintain accurate records and process compensation in line with guidelines Identify trends and lessons to prevent repeat issues Skills & Experience Experience in customer service and complaint handling (preferably in a regulated environment) Strong analytical, communication, and organisational skills High attention to detail and ability to manage competing priorities Personal Attributes Customer-focused with the ability to remain calm, impartial, and professional Able to work with diverse and vulnerable individuals Proactive, adaptable, and committed to continuous improvement Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on

IT Service Desk Engineer (Multilingual - English & French) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English & French) Work location: Nottingham (Hybrid) Salary: Up to: £29,625 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support to our contract customers. What youll be doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're looking for: We need a candidate with: Fluency in English & French is required this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a focus on problem-solving and communication. What we can offer you: Referral Bonus Earn £1000 when you refer a friend to join us! Endless Learning Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals. Healthcare Cash Plan Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services. Casual Dress Policy Come as you are. Company Pension Scheme Plan for the future while living in the present. Social Events From team outings to company-wide celebrations, we know how to have fun! 25 Days Annual Leave + Public Holidays More time to relax and recharge. Purchase & Sale of Annual Leave Need extra days off? Weve got you covered. Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say). TPBN1_UKTJ

Role: Refrigeration Engineer Location: Nottingham Contract: Permanent Hours: 45 hours per week Salary: £51,000 basic (including standby) Omega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract. The right Refrigeration Engineer will be the first line in all service and maintenance throughout allocated sites. They will also effectively maintain service and repair Refrigeration Equipment in customer locations and aid HVAC equipment containing refrigeration circuits. Key Responsibilities - Refrigeration Engineer Carry out planned and reactive maintenance on refrigeration systems Diagnose faults and complete repairs within agreed response times Identify non-repairable issues and recommend replacements Complete PPM schedules and ensure all documentation is accurate and compliant Maintain high standards of health, safety, and compliance Participate in on-call rota and manage cover when required Support maintenance of HVAC systems containing refrigeration circuits Requirements - Refrigeration Engineer Essential: NVQ / City & Guilds in Refrigeration or equivalent F-Gas / Refrigerant Handling (C&G 2079 or equivalent) Strong knowledge of refrigeration, electrical, mechanical, and air conditioning systems Full UK driving licence Minimum 5 years' relevant experience Desirable : BS7671 Experience within commercial or supermarket environments CO? refrigerant training Hydrocarbon refrigerant experience For more information on this role, please contact Kieren Provis on 01453 829776 or send a copy of your CV to Candidates who are currently a Refrigeration Engineer, HVAC Engineer, Air Conditioning Engineer, Maintenance Engineer or Service Engineer may be suitable for this position. For details of other opportunities available within your chosen field please visit our website Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. TPBN1_UKTJ