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Strategic Lead for Data and Insight Location: Didsbury, Manchester Salary: £62,832 Contract: Full-Time Permanent Hours: 35 hours per week About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers,... ZIPC1_UKTJ

Job Advert Bank Decontamination Driver Location: Ramsay Sterile Services North West, Preston Hours: Flexible, zero hour contract The role: We are looking for a Bank Decontamination Driver to join our team at Ramsay Sterile Services North West. Responsibilities: Removing trolleys of sets/instruments from Autoclaves Scanning of sets/instruments into trolleys producing a dispatch note Loading trolleys into Company Vans, making sure the trolleys are not overweight Drive to various hospitals and unloading trolleys at the other end The collection of dirty/used sets/instruments and bring back to Sterile Services What you will bring: A valid, full driving licence is essential for this role Sound written and verbal communication skills Proven ability to work effectively in a team environment and independently as required Good computer skills an advantage Flexibility and adaptability Demonstrated customer service skills What is a Bank Contract: A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted. About us: Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all. This role is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.

Complaints Handler – Lloyds Banking Group (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 6 months previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates: Various 2026 • Salary: From £30,000 per annum, • Location: Work From Home, • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, Full Time (40hrs) (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • CIFAS and Sanctions checks, • Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues., • Prepare routine letters, memoranda and reports for approval, while following up on pending issues., • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities., • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats., • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports., • Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). • Collect and prepare standard data related to ongoing issues. Essential Experience: • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK, • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps, • Excellent verbal and written communicaton, • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines, • Objection handling whilst remaining professional Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Energy Mentor, The Wise Group Fixed Term to 31 March 2027 (8-month contract) Location – Home-based, North-west England Salary – £24,479 Are you passionate about helping people and making a real difference in your community? Do you want a role where your work directly supports households experiencing fuel poverty and financial hardship? If so, The Wise Group would love to hear from you. We are recruiting Energy Mentors to join our Home Energy Advice Team (HEAT) as part of our Seasonal Team, supporting increased demand for services during autumn, winter and early spring. These fixed-term roles run from August 2026 to March 2027 and play a critical role in helping households when they need support the most. The Wise Group is committed to lifting people out of poverty and supporting individuals and families to build brighter futures. Through our HEAT service, we provide practical, independent advice to households struggling with energy costs, helping people reduce bills, improve energy efficiency and live in warmer homes. As an Energy Mentor, you will work directly with customers to understand their circumstances and provide tailored, compassionate support that leads to meaningful and lasting change. You will manage a caseload of households, offering guidance on energy usage, tariffs, supplier issues and available financial support. You will build trusted relationships with customers, helping them navigate complex situations and access the support they need. The role involves delivering support remotely as well as occasional face-to-face engagement where appropriate, working closely with colleagues and partners to ensure customers receive a coordinated and effective service. This is a fast-paced and rewarding role, particularly during the winter months when demand increases. We are looking for individuals who are empathetic, organised and motivated by helping others. You will be comfortable managing a varied caseload, communicating clearly with customers and working collaboratively as part of a supportive team. Experience in advice, customer support, mentoring or case management environments would be beneficial, but most important is your ability to build rapport, solve problems and provide compassionate, practical support. These positions form part of our Seasonal Team, created to strengthen service delivery during the busiest period of the year. You will receive full training and onboarding to ensure you are confident delivering support and contributing to the success of the HEAT service. This is an excellent opportunity to gain valuable experience in a purpose-driven organisation while making a tangible difference to people’s lives. Every conversation you have and every household you support will contribute to warmer homes, reduced financial pressure and improved wellbeing. To apply, please send a tailored CV and covering letter to WiseGroup@LHH.com by midnight on Sunday May 31. Please note that the covering letter should be no more than two pages of A4 and should summarise your relevant skills, experience and motivations for applying for this role.

Account Manager / Customer Success Executive £32-35k (Up to £40k OTE) This is an exciting opportunity to join a fast-growing, people-focused organisation with ambitious expansion plans across the UK. The company is committed to creating a positive and high-performing workplace culture where employees are supported to grow, develop, and succeed. The successful candidate will play a key role in building and maintaining long-term strategic relationships with existing business customers while delivering an exceptional customer experience throughout the entire order journey. Key Responsibilities • Manage and develop strong relationships with assigned B2B customer accounts., • Act as the main point of contact for customer enquiries, ensuring a professional and high-quality service experience., • Respond promptly and professionally to incoming phone calls, emails, and live chats., • Provide support with order processing, returns, product enquiries, and technical assistance., • Work towards achieving and exceeding sales and growth targets., • Identify and develop new business opportunities within existing and prospective accounts., • Support pricing strategies and margin improvement initiatives., • Promote and cross-sell additional products and services where appropriate., • Collaborate with internal departments including communications, procurement, and operations teams to support customer success and business growth., • Maintain accurate account records, forecasts, and customer activity updates. Skills & Experience • Previous experience within a B2B Account Management, Customer Success, or Client Relationship role., • Strong relationship-building and stakeholder management skills., • Excellent written and verbal communication abilities., • Proven negotiation, persuasion, and problem-solving capabilities., • Ability to manage multiple priorities and customer accounts effectively., • Commercial awareness with the ability to interpret sales data and performance metrics., • Experience working with budgets, forecasts, and account plans., • Knowledge of contract management and service level agreements (SLAs) is desirable., • Strong customer-focused mindset with a proactive and solutions-driven approach., • Ability to collaborate effectively across multiple internal teams. Personal Attributes • Have a positive and growth-focused mindset., • Be ambitious, motivated, and performance-driven., • Take ownership and accountability for their work., • Thrive in a fast-paced and evolving environment., • Be a collaborative and supportive team player., • Demonstrate initiative and strong problem-solving skills., • Be open to continuous learning, progression, and new challenges. Benefits • Quarterly team social events, • Summer celebrations with family inclusion, • 25 days annual leave plus bank holidays, • Employee Assistance Programme, • Health cash plan and private GP access, • Travel expense support, • Annual health checks, • Pension scheme, • Life insurance, • Performance-related bonus scheme, • Ongoing training and professional development, • Employee reward and recognition programme, • Birthday gifts and long-service awards

Inside Sales & Support Coordinator, NSI Projects The Role: Where Precision Meets Pace This is not a passive admin role. You will be the central hub that keeps our sales operation running smoothly. You will own the behind-the-scenes commercial work: preparing proposals, sourcing pricing, liaising with suppliers, managing procurement, and coordinating with the project delivery team. When the outside sales team is on site or on the road, you are their anchor in the office as well as the opportunity to own your own sales. Your Key Areas of Responsibility 1. Proposal & Pricing Support • Preparing accurate, professional proposals and tender responses for racking, shelving, mezzanine floors, commercial interiors, and solar PV systems., • Working with suppliers and internal estimators to source competitive pricing quickly., • Ensuring all proposals include correct specifications, technical drawings, and commercial terms. 1. Communication & Coordination • Acting as the main point of contact between the outside sales team, suppliers, and the project delivery team., • Managing internal workflows so nothing gets lost, chasing supplier quotes, updating the sales team on progress, and flagging delays before they become problems., • Supporting procurement activities, including raising purchase orders and tracking deliveries. 1. CRM & Pipeline Administration • Maintaining meticulous records in the CRM (Dynamics) logging every quote, every follow-up, every lost deal reason., • Supporting the outside sales team with pipeline reporting, activity tracking, and opportunity management., • Proactively chasing outstanding actions from both customers and suppliers. 1. Sales Support & Customer Experience • Handling inbound enquiries where appropriate, qualifying leads before passing to the outside team., • Preparing site visit packs, drawing packages, and customer presentation materials., • Ensuring every client touchpoint feels professional, responsive, and organised. 1. Operational & Project Handover • Supporting a smooth handover from sales to projects once an order is secured., • Ensuring all relevant documentation (contracts, spec sheets, approvals) is in place before the project team takes over. First 3 Months: Your Example Success Scorecard Month Key Focus Success KPIs Month 1 Learn the Products & Process – Deep-dive into NSI's service lines. Shadow the outside sales team. Understand supplier relationships and estimating tools. CRM fully understood. Supplier contact list mapped. 5+ proposals shadowed or co-written. Month 2 Own the Workflow Independently prepare proposals and pricing requests. Manage procurement tasks. Build rhythm with outside sales team. 10+ proposals prepared. Zero missed supplier deadlines. Positive feedback from outside sales team. Month 3 Drive Efficiency – Identify one process improvement (e.g., proposal templates, supplier response times). Support at least one live deal to handover stage. 15+ proposals prepared. 1 process improvement implemented. Smooth handover on at least 1 live project. What We're Looking For Essential: • Some experience in sales support, estimating, procurement, or coordination within construction, fit-out, racking, or a related B2B industry., • Highly organised, with superb attention to detail, you don't let things slip., • Comfortable with numbers, pricing, and basic technical drawings or specifications., • Proficient in CRM systems and Microsoft Office (Excel, Word, Outlook). Desirable: • Familiarity with warehouse racking, mezzanine floors, or commercial interiors., • Experience using Dynamics, or similar CRM., • Understanding of contract conditions and basic H&S requirements. You are: • A natural organiser who takes pride in getting the details right., • Calm under pressure, you can juggle multiple requests without dropping the ball., • Happy to work behind the scenes. You don't need the credit, but you take ownership., • A strong communicator, comfortable chasing suppliers and updating salespeople. Headline Terms Salary Competitive (DOE) £30k Bonus Performance-based bonus (team/company targets) Holiday 28 days (inclusive of bank holidays) Location Office-based (Northwest) with occasional flexibility Why NSI Projects? 45+ years in the industry. A growing reputation in solar PV and sustainability services. A small, ambitious team where your contribution will be seen and valued. You won't be just another admin – you will be a critical part of how we win and deliver work. Warmly, NSI Projects

Sales Advisor – Manchester Store £13.75 per hour + uncapped discretionary bonus (earn up to £300 per month) – 30 hours per week – Thursday to Sunday. If you’re passionate about fitness, love helping people, and thrive in a sales environment, this is your chance to join the UK’s leading fitness equipment specialist. At Fitness Superstore, we don’t just sell equipment, we help customers build their dream home gyms. What We Offer As a Sales Advisor, you’ll enjoy a strong package from day one: • Uncapped discretionary bonus scheme, • Pension scheme, • 30-hour contract, • 21 days’ paid holiday (pro-rata for part-time), • Personal use of in-store equipment after hours, • Generous staff discount (after probation), • Full product training and induction, • Free on-site parking, • A supportive, friendly team environment What You’ll Be Doing You’ll be the face of our Manchester store, delivering an exceptional experience for every customer: • Providing an outstanding in-store experience, • Selling premium fitness equipment in person, over the phone, and via Live Chat, • Understanding customer needs and recommending the right products, • Demonstrating equipment and explaining product features and apps, • Working closely with customer service and operations to ensure smooth solutions, • Bringing fresh ideas and creative thinking to the team, • Working 30 hours per week (Thurs to Sun, including all Bank Holidays) with overtime available What We’re Looking For You’ll succeed in this role if you bring: • A confident, proactive approach to a fast-paced environment, • At least 12 months of sales experience, • Strong upselling and cross-selling skills, • Motivation to hit targets and earn monthly bonuses, • A natural ability to connect with people and deliver great service, • Good numeracy and excellent communication skills Why Fitness Superstore Founded in 1994, we’re the UK’s No. 1 Fitness Equipment Specialist, with destination stores nationwide. Customers travel to us to try out our huge range of equipment, get expert advice, and design their perform home gyms. We’re rated Excellent on Trustpilot, because we hire excellent people. If you’re energetic, sales-driven, and passionate about fitness, we’d love to hear from you.

Company Description Robiquity is a technology consultancy specialising in low-code and AI solutions. We are based on Atherton Street in Manchester City Centre and we're looking for a new Visitor Experience Manager to welcome our staff and clients. The role is on-site Monday - Friday and will involve front of house duties combined with a variety of business and event support. Your opportunity We are seeking an enthusiastic, friendly and detail-orientated Visitor Experience Manager to undertake a wide array of business support activities including: • Office access and security, • Reception duties and liaising building management/suppliers, • Welcoming guests and providing refreshments, • Office stock provision and organising weekly online deliveries, • Event support including management of catering, • Finance administration including travel and accommodation support, • Management of cleaning contract, • Sales administration support This is a busy and active role which would suit a self-starter with an excellent eye for detail and a welcoming personality. This role is front-of-house at Robiquity and works closely with both the Sales, Marketing and People teams to ensure that employee and visitor experience is exceptional. To be successful in this role you will have: • Experience of providing an effective customer service, • A welcoming and engaging personality, • Experience of working in a business support function, • Proficiency in Microsoft Office suite, • Strong communication including written skills The ideal candidate will be able to effectively coordinate meetings and other office events. They will be comfortable answering inbound phone calls, distributing and handling outgoing mail including couriers. The role requires being available to work from the Manchester office 5-days per week from 9 am - 5pm and may involve sourcing other temporary meeting/office facilities on an ad-hoc basis. Benefits This is an opportunity to join a company that will invest in you and your career. We offer a competitive salary, opportunities for growth and development and a fantastic team culture that you will love working in. Additional benefits will include: • Salary sacrifice pension, • Enhanced Maternity/Paternity Pay, • Annual company bonus of up to 10%, • Private health cover through Vitality, • Eyecare through Specsavers, • Life assurance through Zurich (salary x4), • Employee Assistance Programme, • Independent Financial Advice from our FSA, • Study leave for relevant professional qualifications, • Advocacy days for charity and professional networking, • Employee led clubs, activities and charity event sponsorship, • Microsoft training through ESI, • Paid exams and certifications We are embarking on an incredible journey. Are you ready to join us?

Position: Area Sales Manager Location: Midlands/North (Remote) Salary: Competitive, uncapped OTE Our client is a leading UK provider of critical messaging services, known for delivering robust, resilient alerting and messaging solutions that support vital operations across the country. With over three decades of industry experience, they provide essential communication infrastructure for government agencies, the NHS, emergency services, and major enterprises. They are currently seeking an experienced Area Sales Manager to drive growth within the healthcare sector and maintain their position as a preferred provider of critical communications. In this role, you will be responsible for identifying, developing, and securing new business within the NHS and wider health sectors across an assigned geographic territory or set of accounts. This is a consultative, solution-focused position requiring a strategic approach to client engagement. Key Responsibilities • Business Development: Generate and convert new business opportunities to maximize market penetration., • Account Management: Increase revenue within existing accounts through strategic cross-selling and up-selling., • Territory Strategy: Manage territory revenue and contract re-signs to balance opportunity and risk., • Pipeline Management: Maintain comprehensive and up-to-date customer and pipeline information within Salesforce., • Performance: Meet and exceed sales targets, KPIs, and monthly forecasting objectives., • Collaboration: Provide market insights to support product development and work with internal teams to ensure service excellence. Required Skills & Experience • 4–6 years of sales experience, ideally within communications or systems solutions., • A proven track record of success in Public Sector, Healthcare or NHS sales, • A thorough understanding of Government and NHS procurement processes., • Strong IT proficiency and familiarity with Salesforce is advantageous., • Highly self-motivated, disciplined, and comfortable working remotely in a structured manner.

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title- Network Engineer-F5 Big-IP Location- Edinburgh, Manchester or Leeds Hybrid mode- 2 days week (Work from client location) This will be fixed term contract - 6 months initially Skillsets required: "Expertise: F5 Big-IP (LTM, GTM/DNS, APM, AWAF), Jenkins, GitHub Proficiencent: DO, AS3, Python and enterprise integrations Familiarity: AppViewX ADC+ Strong understanding: Network technologies, IP Routing protocols, and Firewalls. Experience: Cloud based architectures, CaaS, IaaS. Knowledge: Traditional datacentre hosted architectures Understanding: Operational Resilience and Security Agile methodologies and tooling such as Jira and CI/CD pipelines." Scope of services: "Seeking an Infrastructure engineer with exposure to F5 Networking services. The Study Engineer sits at the front end of delivery. Their job is to take a customer or programme requirement and turn it into a clear, build‑ready technical solution for the Delivery and Service teams. The Study Engineer is responsible for the technical discovery and design that happens before build and implementation. Understand application, traffic, security, and resilience requirements. Determine whether an existing F5 pattern can be used or whether a bespoke design is required. Produce design and handover artefacts: A key output of the Study Engineer is documentation that enables delivery without ambiguity. • Approved F5 pattern selection or design alignment., • Completed Study → Delivery handover details (VIPs, SSL, persistence, policies, routing, etc.)., • Identification of risks, assumptions, and dependencies before build. This ensures Delivery engineers can execute without rework or clarification loops: • Bridges architecture, security, and delivery., • Study Engineers act as a technical translator across teams., • Align solutions with security and governance expectations., • Ensure designs are compatible with the current F5 estate and tooling., • Validate that what’s being requested is achievable within platform standards. Needs strong F5 & networking expertise: Although they may not always build configurations themselves, Study Engineers need deep technical understanding to design effectively. • F5 BIG‑IP modules (LTM, DNS/GTM, APM, AWAF)., • SSL/TLS, traffic management, persistence, health monitoring., • Network fundamentals (routing, firewalls, segmentation)., • Automation and tooling awareness (e.g. AppViewX, AS3/DO)."

Job Description: Building Safety Officer Role Summary Hours: Monday – Friday, 08:30 – 17:00 Location: Head Office (Manchester) Salary: £32,000 Contract Type: Full Time, Permanent The Building Safety Officer will be responsible for monitoring and progressing building safety matters, including fire and structural safety, in support of the Property Management function. This role sits within an established team and will take ownership of regulatory compliance, fire safety processes, and procedures, acting as a key point of contact for internal stakeholders across the business. The successful candidate will have a solid understanding of the Building Safety Act, Fire Safety (England) Regulations 2022, and associated legislation, along with knowledge of Safety Case Reports within residential high-rise environments. Duties and Responsibilities The primary purpose of this role is to support the management of building safety as part of a wider technical and compliance team, including: • Managing activities relating to the preparation and submission of Building Safety Case Reports, working with third-party suppliers and internal teams, • Coordinating responses to requests for further information in line with regulatory requirements, including organising project teams consisting of clients, property managers, and external stakeholders, • Liaising with local authority bodies such as Fire and Rescue Services and the Building Safety Regulator, • Ensuring compliance with relevant legislation and regulations, including fire safety and resident engagement requirements, • Providing a high level of customer service to both external service providers and internal colleagues, • Developing a strong understanding of the company’s property portfolio and individual building requirements, • Responding to sales and legal enquiries, including completing LPE1 queries relating to building safety, • Supporting the maintenance of high compliance standards across the business, • Maintaining up-to-date knowledge of building safety matters and industry best practice Requirements • Understanding of building safety and fire safety legislation (or a willingness to learn), • Strong verbal and written communication skills, • Excellent organisational abilities, • Good financial awareness, • Ability to produce reports and maintain accurate records, • Strong problem-solving and decision-making skills, • IT literate, including Microsoft Office and other systems Desirable (Not Essential) • Experience within residential property management, • Experience preparing or reviewing Building Safety Case Reports, • Experience using property management software systems, • Experience in a similar role or environment, • Experience working collaboratively within teams

Senior Business Development Manager, NSI Projects The Role: Where Prospecting Meets Delivery This is not a desk-bound account management role. You will lead from the front, identifying, pursuing, and securing high-value warehouse and office fit-out opportunities across the Northwest & Midlands. You will own the full commercial journey: from cold outreach to signed contract, and from pricing to project handover. Your Key Areas of Responsibility 1. New Business Prospecting & Pipeline Development • Proactively identifying and pursuing new business opportunities across racking, shelving, mezzanine floors, commercial interiors, and solar PV systems., • Using LinkedIn, industry networking, CRM (Dynamics), and site visits to build a relentless pipeline of qualified opportunities., • Managing multiple deal cycles simultaneously, qualifying fast, disqualifying faster, and keeping complex, long-lead deals on track. 1. Brand & Relationship Building (Client-Facing) • Acting as the visible, trusted face of NSI Projects on site and in the market., • Building genuine relationships at all levels of the customer organisation, including with warehouse managers, operations directors, and facilities leads, and becoming their go-to for fit-out solutions., • Representing the brand at industry events, on LinkedIn, and across the Northwest & Midlands business community. 1. Commercial Ownership & Operational Discipline • Taking full responsibility for pricing, proposals, contract conditions, and securing the order., • Working closely with internal delivery teams to ensure what you sell can be delivered brilliantly., • Maintaining meticulous CRM discipline, every call, every email, every site visit is tracked. 1. Strategy & Growth Input • Feeding market intelligence back into pricing and service strategy., • Identifying repeatable growth plays, sectors, geographies, or service lines worth doubling down on. First 3 Months: Your Example Prospecting Scorecard Month Key Focus Success KPIs Month 1 Listen, Learn & Prospect – Deep-dive into NSI's capabilities. Shadow delivery teams. Map your top 50 target accounts. Begin outreach. 50 target accounts loaded into CRM. 15+ meaningful conversations initiated. 5 site visits or meetings booked. Month 2 Build, Pitch & Close – Active prospecting daily. Submit first major proposals. Build visible LinkedIn presence. Attend 2 industry events. 10+ live opportunities in pipeline. 3+ proposals submitted. 1 deal at final negotiation stage. Month 3 Deliver, Drive & Demonstrate – Convert early deals. Present 12-month territory plan. Demonstrate repeatable prospecting rhythm. 15+ live opportunities. 2+ converted deals or signed contracts. Clear 12-month pipeline forecast. What We're Looking For Essential: • 3+ years proven track record in racking & shelving, mezzanines, internal fit-outs (partitions, ceilings), or closely related construction/MHE sectors., • A natural prospector you don't wait for leads, you go and find them., • Highly organised, technically literate, and confident with contract conditions and H&S legislation., • Based in the Northwest & Midlands. You are: • A people person who builds trust on site, not just in boardrooms., • Competitive. Uncomfortable without a pipeline. Energised by the chase., • Equally comfortable discussing load capacities and contract clauses. Headline Terms Salary Competitive (DOE) £40-45k Bonus / Commission Uncapped commission + bonus scheme Car Car allowance Holiday 28 days (inclusive of bank holidays) Location Northwest & Midlands (site-based / home/office) Why NSI Projects? 45+ years in the industry. A growing reputation in solar PV and sustainability services. A small, ambitious team where your wins are visible, and your impact is immediate. You won't get lost here – you'll be central to our growth. Warmly, NSI Projects

Job Description: Title of role – F5 Infra Engineer Employment Type – Contract – 6 Months Location : Edinburgh, Manchester or Leeds - UK Hybrid mode- 2 days week (Work from client location) In-scope technologies/products: F5 Skillsets required: "Expertise: F5 Big-IP (LTM, GTM/DNS, APM, AWAF), Jenkins, GitHub Proficiencent: DO, AS3, Python and enterprise integrations Familiarity: AppViewX ADC+ Strong understanding: Network technologies, IP Routing protocols, and Firewalls. Experience: Cloud based architectures, CaaS, IaaS. Knowledge: Traditional datacentre hosted architectures Understanding: Operational Resilience and Security Agile methodologies and tooling such as Jira and CI/CD pipelines." Scope of services: "Seeking an Infrastructure engineer with exposure to F5 Networking services. The Study Engineer sits at the front end of delivery. Their job is to take a customer or programme requirement and turn it into a clear, build‑ready technical solution for the Delivery and Service teams. The Study Engineer is responsible for the technical discovery and design that happens before build and implementation. Understand application, traffic, security, and resilience requirements. Determine whether an existing F5 pattern can be used or whether a bespoke design is required. Produce design and handover artefacts: A key output of the Study Engineer is documentation that enables delivery without ambiguity. • Approved F5 pattern selection or design alignment., • Completed Study → Delivery handover details (VIPs, SSL, persistence, policies, routing, etc.)., • Identification of risks, assumptions, and dependencies before build. This ensures Delivery engineers can execute without rework or clarification loops: • Bridges architecture, security, and delivery., • Study Engineers act as a technical translator across teams., • Align solutions with security and governance expectations., • Ensure designs are compatible with the current F5 estate and tooling., • Validate that what’s being requested is achievable within platform standards. Needs strong F5 & networking expertise: Although they may not always build configurations themselves, Study Engineers need deep technical understanding to design effectively. • F5 BIG‑IP modules (LTM, DNS/GTM, APM, AWAF)., • SSL/TLS, traffic management, persistence, health monitoring., • Network fundamentals (routing, firewalls, segmentation)., • Automation and tooling awareness (e.g. AppViewX, AS3/DO)."

AFH Business Development Executive – Kraft Heinz Location: North Manchester & surrounding areas. Contract type: Permanent, full time contract Salary: £32,500 per annum plus a 10% performance related bonus, company car & fuel card. Are you passionate about building relationships and experienced at selling? Kraft Heinz, home to iconic brands such as Heinz Baked Beanz, Lea & Perrins and HP sauce, are seeking outstanding Business Development Executives to join an existing team as we expand into new areas? About the Role: You will play a crucial role in expanding our presence within the HORECA channel. You will do this by: • Visiting a diverse range of establishments, from fast food restaurants to pubs, • Identifying opportunities to increase brand distribution, selling products to suit back of house chefs and front of house consumers, ultimately driving sales of the Kraft Heinz portfolio, • Managing your own diary, effectively balancing the identifying & targeting of new prospects with visits to existing customers, • Great organization, time management, and a confident selling approach will be key to your success in this role, coupled with a growth mindset and resilience to develop from a new team into a high performing team, • Success will be measured through new customer sign-ups, incremental distribution points and orders placed What’s in it for You? We believe our people are our greatest asset. We offer continuous support, fantastic perks, and excellent career development opportunities. Enjoy: • No Weekend Working: 40 hours, Monday to Friday, • Generous Leave: 23 days paid holiday (pro rata) + public holidays (increases with length of service), • Company Vehicle & Fuel Card, • Performance Bonus Potential, • Company Pension Scheme: 3% employer contributions, • Free Life Assurance: 3x annual salary, • Healthcare Benefits: Discounted private healthcare & Health Cash Plan, • Annual Leave Purchase Scheme: Up to 5 additional days, • Employee Assistance Programme: 24/7 support for physical, mental, and financial well-being, • Family-Friendly Policies: Enhanced parental leave, • Employee Benefits Portal: Discounts from a wide range of retailers and more!, • Access to discounted Heinz products for your home Who Are We Looking For? • We seek confident, results-driven, and highly organized individuals who will thrive in a fast-paced, target-driven environment., • You should be a self-starter, capable of working independently and be confident in cold calling, pitching and closing., • This role is all about relationships so demonstrating an ability to build rapport fast with good communication skills is key, as well as being able to problem solve and show agility when required., • Experience in FMCG, Foodservice (AFH) or field sales within the AFH channel is a strong plus Requirements: • Full UK manual driving license (with no more than 6 points or previous bans). All offers will be subject to a successful DVLA license check. Join us at KraftHeinz and be part of a new dynamic team driving growth and success in the HORECA channel. Apply now to embark on an exciting career with a leading brand!

The Senior Enterprise Account Executive is responsible for driving Cofense’s market share growth across the DACH region and will have full ownership of the entire DACH Region • Location - Remote UK (must reside in the UK Region), • Required Languages- English & German, • Perks- Private Health Care, Uncapped Variable Comp, Paid PTO, Employee Appreciation Days, • Ideal Candidate Profile: 8 plus years of enterprise sales in cybersecurity with experience selling enterprise security solutions into organizations with 2,500+ employees. Cofense connects phishing-specific AI, expert insight, and automation to expose unknown threats, neutralize active attacks, and reduce future risk. Our expert-supervised AI, combined with real-time intelligence from 35M+ trained users, detects advanced phishing attacks other solutions miss and remediates them in minutes. Cofense delivers high-confidence alerts that reduce false positives and identify false negatives, improving security team efficiency. Real-world simulations continuously train employees to recognize and report what technology can’t catch. Cofense augments your existing email defenses, covering phishing detection and response gaps. Essential Duties/Responsibilities • Exceed quarterly and annual revenue goals, • Build relationships with key decision-makers in information security departments and IT across a variety of industries., • Sales at CIO / CISO / and Head of Infrastructure level, • Present technical and business messaging, presentation, and demonstration, • Self-starter with ability to clearly engage a message, generate interest, create meetings, and manage associated pipeline., • Demonstrable track record of closing Enterprise opportunities from $200k to $1m., • The position will require regular travel, as well as the ability to represent our company at events., • Other duties as assigned. Knowledge, Skills and Abilities Required • Fluent in German and English, • Experience as a presenter on information security topics at conferences and events preferred., • Knowledge of the sales training and methodologies needed to manage a complex sales cycle to conclusion (TAS / MH / MEDDPIC / KARRASS), • Cofense are an established Gartner top right MQ vendor with a large customer base and strong brand. The role requires a start-up mentality to drive activity to open up new accounts., • Expertise in managing sales opportunities from prospect to closure., • Ability to provide live and web-based demonstrations of the Cofense solution without sales engineer support (though SE support is available as needed), • Excellent negotiation, presentation and communication skills, • Capability to present technical information to a variety of audiences, • Demonstrated ability to forecast and manage information using SalesForce.com, • Ability to manage and cultivate an extensive list of contacts in the information security field, • Ability to manage multiple high priority tasks to successful completion, • Ability to work in a fast paced, geographically dispersed organisation, • Experience of closing business in Europe, • Ability to travel regularly across Europe., • French and / or German at business level ideal., • Ability to run efficient technical sales process including POC and Close Plans and run cycles in a controlled fashion., • Ability to work a direct touch sales campaign with end user, partner, or system integrator whilst maintaining control and access to end user., • Motivated and tenacious individual ready to take a proven technical solution and managed service to market. Education and/or Experience: • University degree preferred, • 5 years + successful experience in external sales of information security services or products, • Hands-on experience in providing information security services, • Disclaimer- The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job description is not a contract of employment, either express or implied. Employment with Cofense will be voluntarily entered into and your employment is considered at will. Cofense reserves the right to alter the job description at any time without notice. Cofense is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [protected class] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, physical or mental disability, marital status, genetic information or any other status or characteristic protected by applicable national, federal, state or local laws and ordinances. We adhere to these commitments in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, and discipline.

Field Sales Team Leader - Monday - Saturday working days - Company Car Day One Joining the Verisure team as sales team leader means: Playing a vital role in leading, coaching, and driving the success of your sales team while also contributing to sales performance. You will develop and mentor a team of Junior and Senior Sales Advisors, equipping them with the skills and motivation to achieve their targets while maintaining high service standards and professionalism. To set you up for success, you will first complete comprehensive sales training to master the best techniques. In return, you’ll earn an attractive salary with uncapped commissions while leading a high-performing sales team and helping protect what matters most to our customers. Why Verisure? We are Europe's fastest growing monitored security company. Over 6 million families and businesses rely on our innovative technology to protect what matters most to them, we are growing at a fast rate and we reward high performance and take potential to the next level – be a part of it! Ready to succeed? After completing Verisure’s sales training, you will join our branch and take responsibility for a team of sales advisors Your Key Responsibilities: • Lead and Coach Your Team – Train, mentor, and support a team of sales advisors, ensuring they meet and exceed sales targets., • Drive Performance – Monitor and analyse sales performance, providing guidance and motivation to optimise results., • Recruitment & Onboarding – Assist in hiring new sales advisors and ensure smooth onboarding and training., • Sales Activity – Develop your own client portfolio through a mix of provided leads and self-generated prospects., • Monitor and Improve Processes – Ensure efficient sales processes, customer satisfaction, and compliance with company policies., • Team Motivation – Organize and drive weekly sales meetings, celebrate achievements, and implement incentives to keep the team engaged and motivated. What we offer you: • Excellent commissions with no cap! – The more your team sells, the more you earn!, • Career Growth within our sales organisation– from Team Leader to Branch Manager and even Regional Director!, • Exciting Rewards – Incentives including trips, iPhones, gift cards, and more!, • Award-Winning Employer – Recognized as a "Top Employer 2024 & 2025." Our Benefits: • Uncapped Commissions! – Over half of our Sales Team Leaders earn an average of £5,368 per month, and our top 10% earn over £8,000 per month., • Company Car & Fuel Card – Provided from the start., • Exciting Incentives – Competitions with fantastic rewards such as international trips (Miami, Thailand, Dominican Republic and other exotic destinations), gift cards, and more., • Comprehensive Sales Training – Continuous development through the Verisure Academy leading to promotions and professional development., • Permanent Contract with a Guaranteed Base Salary – Security and stability while you grow., • Health & Pension Benefits – Including Bupa health insurance and pension contributions. What we expect from you as a Sales Team Leader: • An ambition to succeed and help others succeed, a passion for sales and coaching, • A strong team spirit, a professional and customer-oriented attitude, • We are looking for experienced sales professional with a minimum of 5 years in a sales role, ideally with experience in door-to-door sales., • A minimum of 2 years of experience in leading a team, coaching, or mentoring sales advisors., • A valid driving license (0-3 points) is required as you will be visiting our prospective clients. A DBS check (fully covered by us) will be conducted before you join. Ready to Take the Lead? If you’re a motivated sales professional with leadership ambitions, we want to hear from you! Apply today and take the next step in your career with Verisure. Verisure is an inclusive and disability-friendly employer. Our positions are open to all qualified candidates.

Location: Hybrid (Home/Head Office - M27 6DB) Salary: £65,000 – £75,000 (dependent on experience) Purpose of the Role This role exists to launch and grow Dataspire ONE - our managed digital maturity and assurance service for UK schools and Multi-Academy Trusts - into a market that genuinely needs it. You will work directly with the CEO and senior trust leaders to: • Generate qualified opportunities and run the full sales cycle, • Present Dataspire ONE credibly to MAT CEOs, CFOs and school SLTs, • Personally deliver the first cohort of reference customers, • Build the commercial and delivery team behind you as the service scales This is not a maintenance role. You are launching something new and will be accountable for whether it succeeds. Role Overview We are looking for a senior commercial leader with deep credibility in the UK education sector, someone who has either worked inside schools or trusts at a senior level, or sold strategic services into them, or both. You will own the launch of Dataspire ONE end-to-end. In the first six months, that means personally selling and shaping the proposition. Beyond that, it means building and leading the team that takes Dataspire ONE to scale. The role combines: • Commercial leadership and revenue accountability, • Senior stakeholder engagement at MAT and school level, • Strategic shaping of the Dataspire ONE proposition, • Team building and leadership as the service grows Role Responsibilities 1. Pipeline Generation & Opportunity Creation Build a qualified pipeline against the Dataspire ONE Ideal Customer Profile, including: • Direct outreach to MAT CEOs, CFOs and school SLTs, • Activation of CCS framework opportunities (RM6103, RM6098), • Sector events, conferences and trust networks, • Referrals from existing Dataspire accounts and partners, • Marketing-supported demand generation, • Work alongside marketing to shape campaigns, content and events, • Own the prospect list and the cadence of engagement 1. Selling & Closing Run the full commercial cycle from first conversation to signed contract. Tailor the Dataspire ONE pitch to: • MAT-level strategic priorities, • School-specific risk and compliance pressures, • Procurement realities (frameworks, governor approval, term cycles), • Negotiate scope and commercial terms within agreed pricing parameters 1. Service Delivery & Client Outcomes Personally lead the delivery of Strategy & Assurance work for the first cohort Translate the Dataspire ONE methodology into credible client outputs Adapt the proposition based on: • What clients actually buy, • Where the methodology breaks down in practice, • What competitors and DfE expectations are doing Build the case studies and references that fuel future sales 1. Senior Stakeholder Credibility Operate as a peer with: • MAT Chief Executives, • Trust Chief Operating and Financial Officers, • Headteachers and School Business Managers Translate digital and commercial decisions into: • Trust-level risk, • Educational and safeguarding impact, • Board and ESFA-relevant language, • Hold your position when challenged on cost, scope or methodology If senior leaders do not take you seriously in the room, the rest of the role does not work. 1. Commercial Expansion & Account Growth • Identify follow-on improvement, infrastructure and assurance work within Dataspire ONE clients, • Coordinate with Dataspire delivery teams to scope and price proposals, • Drive renewal and retention of Dataspire ONE subscriptions 1. Team & Function Building • Document the playbook as you sell, so it can be transferred to the team you build, • Define, hire and lead the Dataspire ONE commercial and delivery team (4–6 people across 18 months), • Set the operating rhythm, KPIs and standards the team will be held to Key Outcomes Success in this role will be measured by: • Signed Dataspire ONE customers and contracted recurring revenue against agreed targets, • Quality of reference customers secured and case studies produced, • Pipeline coverage and conversion rates against the Dataspire ONE ICP, • Expansion revenue and retention within the Dataspire ONE client base, • Credibility of the proposition with MAT and school leadership in the market, • A documented, transferable playbook and the team built to deliver it Experience Required • Senior commercial or leadership experience in, or selling into UK education, • Track record of carrying and hitting a number on advisory or managed services Strong working understanding of: • Digital and IT estates within schools and trusts, • Cybersecurity, safeguarding and DfE digital standards, • MIS, cloud platforms (Microsoft 365, Google Workspace) and edtech Proven ability to: • Open senior conversations from a standing start, • Influence MAT CEOs, CFOs and Headteachers as a peer, • Build commercial functions, not just sell within them Person Profile You are: • Senior, credible and comfortable in MAT boardrooms, • Commercially literate, • Comfortable building from zero and accountable for the outcome You are not: • A pure account manager looking after a warm book, • A consultant who wants someone else to find the deals, • Someone who needs a finished playbook before they will start How to Apply If you have the experience, commercial focus, and leadership capability this role demands, we would welcome an application. Please send your CV and a covering note outlining your suitability to careers@dataspire.co.uk. Dataspire is a Mental Health at Work Committed organisation and a Disability Confident employer. We encourage applications from all suitably qualified candidates and are committed to an inclusive recruitment process.

Service Co-ordinator – Fire & Security 📍 Location: Manchester 🏢 Company: Dalkia – Fire & Security 📊 Reporting to: Service Manager / Operations Manager 🕒 Job Type: 12 months fixed term contract (maternity cover) About the Role Dalkia – Fire & Security is looking for an organised and proactive Service Co-ordinator on a 12 month fixed term basis to join our growing team. This role is central to the smooth delivery of our fire and security services, ensuring reactive and planned works are efficiently coordinated between our clients, engineers, and subcontractors. If you enjoy working in a fast-paced environment, are confident handling multiple priorities, and take pride in delivering excellent customer service, we’d love to hear from you. Key Responsibilities • Handle incoming service calls and requests, • Allocate jobs to field engineers and subcontractors, • Coordinate reactive, planned, and maintenance works, • Arrange maintenance and service appointments directly with clients and end users, • Manage and monitor pending calls, escalating where required, • Coordinate engineer revisits and on-call administration, • Review and process electronic timesheets, • Issue planned maintenance schedules to clients and service managers, • Maintain and update client portals and internal systems, • Set up and amend maintenance contracts, • Raise purchase orders and issue to subcontractors, • Prepare job packs for Service and Operations Managers, • Update Goods Received Notes (GRNs), • Monitor KPIs and support the team in achieving monthly targets, • Liaise with Service and Operations Managers on performance and workload Health & Safety All employees are expected to take reasonable care for their own health and safety and that of others, in line with Dalkia’s Health & Safety policies and procedures. Who We’re Looking For Essential Experience & Skills • Previous administration or coordination experience, • Strong IT and computer literacy skills, • Excellent communication and interpersonal skills, • Highly organised, adaptable, and flexible, • Reliable, proactive, and able to manage multiple tasks Key Competencies • Strong teamwork and collaboration skills, • Ability to plan, organise, and prioritise workload effectively, • Clear and confident communicator, • Commercial awareness and cost-conscious mindset, • Risk-aware with attention to detail, • Adaptable and responsive to changing priorities, • Customer-focused with a commitment to service excellence, • Self-motivated with a drive to deliver high standards Why Join Dalkia? • Be part of a respected and growing organisation, • Work in a supportive and collaborative team, • Opportunity to develop within a leading Fire & Security business, • Varied role with real responsibility and impact 📩 Interested? Apply now via Indeed or LinkedIn, or contact us for more information.

Regional Cleaning Support Manager Contract: Key Account Network Location: Bolton - covering key sites across Manchester, Liverpool, Hull, Newcastle, Edinburgh and Glasgow Hours of work: 40 Contract Type: Permanent We are seeking a Regional Support Manager (Cleaning) to lead, motivate and embed a sustainable culture of service excellence across the Key Account Network (KAN). This role will provide strong leadership, set clear performance standards, and ensure operational, safety and financial compliance across the aligned UK region. Job Description We are looking for someone who can support both self-delivered activities and local operational teams, working closely with account teams to ensure consistently high-quality service delivery. As a key regional leader, you will act as an escalation point, drive performance, and maintain alignment with contractual expectations. Key Responsibilities • Provide full leadership for all regional accountabilities, ensuring customer satisfaction, safe systems of work and effective team management., • Support KAN account management teams to achieve best-in-class service delivery and performance., • Collaborate with OSC SDM teams to ensure compliance with SLA/KPI requirements including missed cleans, PPM delivery and recruitment targets., • Act as a regional escalation point, offering operational guidance and resolving general queries., • Maintain thorough knowledge of contractual service specifications and ensure standardised, high-quality delivery., • Oversee regional budgets, monitor financial performance and deliver savings through efficient service operations., • Produce periodic performance and budget reporting for the aligned portfolio director., • Build strong internal relationships and encourage a customer-focused culture within the regional management team. Professional and Personal Competencies/Qualifications • Strong experience in comparable management roles., • In-depth understanding of cleaning operations and related activities., • Proven commercial, financial and budget management experience., • Effective communication skills with the ability to support colleagues without a cleaning background., • Ability to manage client expectations and deliver customer-focused solutions., • Excellent problem-solving skills with an adaptable, proactive approach., • Ability to manage multiple priorities and projects effectively., • Skilled in building professional relationships with internal stakeholders., • Must hold full UK driving licence (car/car allowance). The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Westwood Recruitment is seeking a confident & reliable facilities coordinator for an assignment in Manchester City Centre. The opportunity is a temporary contract with the opportunity for permanent employment after 2 months.\n\nKey Information:\n\nRole: Facilities Coordinator\n\nType: Temporary to Permanent Contract\n\nInitial Length: 2 months\n\nLocation: M3, Manchester\n\nPay Rate: £13.46\n\nHours: Split Shift (7am to 3:30pm) (10:30pm to 7am)\n\nDays: Monday to Friday\n\nRequirements\n\n Confident with good customer service skills\n\n Able to work confidently alone & in a team\n\n Able to pass a BPSS check\n\nRole Responsibilities\n\n Arranging planned preventive maintenance\n\n Using access control systems\n\n Conducting Fire Alarm tests\n\n Standard reception responsibilities\n\n Prior experience in a facilities role is advantageous\n\nDisclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential

Customer Service Advisor\nManchester City Centre\n£14.50 per hour\n37.5 hours per week (Monday - Friday)\nStart Date: 1st June\n12-week temporary contract (potential for extension)\n\nThe Role\nWe are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.\n\nKey Responsibilities\n Handling inbound and outbound customer enquiries via phone and email\n Providing professional and efficient support to resolve customer queries\n Updating customer records accurately on internal systems\n Investigating and resolving issues in a timely manner\n Working collaboratively with internal teams to ensure a high level of service delivery\n Maintaining compliance with company policies and data protection standards\n\nAbout You\n Previous customer service experience is essential\n Strong communication and interpersonal skills\n Ability to work in a fast-paced environment and manage workload effectively\n Excellent attention to detail and problem-solving ability\n Confident using computer systems and CRM platforms\n A positive, proactive, and team-focused attitude\n\nWhat's on Offer\n Competitive hourly rate of £14.50\n Monday to Friday working hours (no weekends)\n Central Manchester location with excellent transport links\n Opportunity for contract extension based on performance\n\nIf you're available to start on 1st June and are looking for your next customer service role, we'd love to hear from you. Apply now!\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Protec Fire and Security Group/A Bosch Company have an opportunity for a Fire and Security Area Service Manager in the Manchester area.\n\nThe Area Service Manager is responsible for managing day-to-day service operations within a defined area. The role ensures that service delivery meets SLAs, customer expectations, and company standards while supporting the Regional Service Manager in operational, financial, and team objectives.\n\nKey Responsibilities\n\n1. Operational Management\n\nManage and coordinate service operations across the assigned area to ensure SLA compliance.\n\nAllocate and schedule engineers effectively to meet service demand.\n\nMonitor service performance, including first-time fix rates, response times, and efficiency.\n\nImplement local process improvements to optimize operations.\n\n2. Team Leadership\n\nSupervise engineers and service staff in the area, providing coaching, guidance, and performance feedback.\n\nSupport training and development initiatives to ensure staff competence.\n\nPromote a culture of safety, accountability, and operational excellence.\n\n3. Customer & Account Management\n\nMaintain close contact with clients within the area to ensure satisfaction and address issues promptly.\n\nHandle day-to-day escalations and resolve operational problems efficiently.\n\nSupport service renewals by ensuring high-quality service and client engagement.\n\n4. Financial & Compliance Responsibilities\n\nMonitor area-specific budgets and control operational costs.\n\nSupport the Regional Service Manager in achieving area Gross Margin (%) and EBIT targets.\n\nEnsure adherence to regulatory, safety, and technical standards\n\n5. Onboarding & Service Contracts\n\nSupport onboarding of new clients in the area, ensuring smooth transition and initial service delivery.\n\nAssist in contract renewals, providing operational insight and supporting customer engagement.\n\n6. KPIs & Reporting\n\nTrack and report on area operational KPIs, including SLA compliance, engineer productivity, and customer satisfaction.\n\nProvide regular updates and insights to the Regional Service Manager.\n\n7. Engineers Overtime & Resource Management\n\nApprove local engineer overtime in line with operational needs and budget.\n\nAdjust staffing and resources dynamically to maintain operational continuity.\n\nKey Skills & Competencies\n\n Strong operational and team management skills.\n\n Excellent problem-solving and customer service abilities.\n\n Knowledge of fire and security service operations and compliance standards.\n\n Ability to make quick operational decisions and manage multiple priorities.\n\n Effective communication and interpersonal skills.\n\nQualifications & Experience\n\n Relevant technical or engineering qualification in fire, security, or related field.\n\n Experience managing field service teams or multi-site operations.\n\n Familiarity with service contracts, renewals, and client relationship management.\n\nKPIs / Performance Metrics\n\n SLA compliance and response times\n\n First-time fix rates\n\n Engineer productivity and efficiency\n\n Customer satisfaction within the area\n\n * Budget adherence and contribution to GM (%) & EBIT

Overview\n\nThe role of Security Engineer sits within Enterprise Services. The employee will be involved in the installation and commissioning of a range of security systems. The Security Engineer will have a strong understanding of a range of security products and the underpinning theory as to how they operate. This would include CCTV, Access Control, Intercom and how they may connect into other systems. A good understanding of IP networking and how it relates to IP based security systems is also required. As part of this role the engineer must also be a capable structured cabling installer as they may be involved in installing the network infrastructure the security system sits on or aid in the installation of structured cabling systems in other areas of the business as the need arises.\n\nSudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows standards as well as proving clear and concise communication both internally and externally. The highest levels of workmanship are expected as standard as well as strict adherence to our health and safety standards. All engineers are expected to be able to follow company processes relating to work generated documentation and our internal paperwork and systems.\n\nKey Tasks and Responsibilities\n\nInstallation and commissioning of Access Control and Intercom Systems.\n\nMaintenance and fault calls on and Access Control and Intercom Systems.\n\nInstallation and commissioning of CCTV Systems.\n\nMaintenance and fault calls of CCTV Systems.\n\nInstallation and testing of Structured Cabling Systems.\n\nInterpreting and understanding proposal documents, schematics and drawings.\n\nAccurate and timely completion of all work-related documentation including but not\n\nlimited to test results, commissioning information, drawings and O&M information.\n\nEnsure the highest quality of workmanship at all times.\n\nEnsure accurate, clear and concise documentation at all times.\n\nSelf-auditing own work.\n\nInterfacing with other systems and sub-contractors, in particular but not limited to\n\nBuilding Intelligence and Fire and Intruder alarm services and other life safety systems.\n\nAccurate and timely completion of all internal documentation as required in your employment contract.\n\nMaintain adherence to Sudlows health and safety standards at all times.\n\nThis list is not exhaustive and you may be asked to assist in other areas of the business as the need arises.\n\nMinimum Requirements\n\nDemonstrable knowledge of Access Control and Intercom Installation.\n\nDemonstrable knowledge of commissioning Access Control and Intercom systems.\n\nDemonstrable knowledge of CCTV Installation.\n\nDemonstrable knowledge of commissioning CCTV systems.\n\nDemonstrable knowledge of Structured Cabling Systems.\n\nPreviously verifiable experience working in the electronic securities sector.\n\nUnderstanding of the interfacing requirements between Access Control systems and\n\nCCTV, Building Intelligence and a buildings life safety systems.\n\nKnowledge of both open protocol and closed protocol systems\n\nGood working knowledge of IP networking and it related to IP based security systems.\n\nGood knowledge of basic electrical principles such as measuring voltage and current drain.\n\nGood attention to detail and accuracy while completing documentation.\n\nGood IT competence.\n\nWorking knowledge of current and prevalent Access Control and CCTV standards.\n\nFlexible approach to working location and times.\n\nUK Driving Licence.\n\nCSCS / ECS Card.\n\nEnhanced Requirements\n\nIndustry recognised training and certification in Access Control systems.\n\nIndustry recognised training or proven experience in the design of Access Control systems.\n\nIndustry recognised training and certification in CCTV systems.\n\nIndustry recognised training or proven experience in the design of CCTV systems.\n\nA high technical understanding and proven experience in IP networking, including switching, routing and wireless.\n\nProven experience and / or industry recognised training with other technologies in the\n\nIntelligent building space such as CCTV, Intelligent Lighting, HVAC and Energy Management.\n\nExperience working to NACOSS NSI Gold Standards

Overview\n\nThe role of Security Engineer sits within Enterprise Services. The employee will be involved in the installation and commissioning of a range of security systems. The Security Engineer will have a strong understanding of a range of security products and the underpinning theory as to how they operate. This would include CCTV, Access Control, Intercom and how they may connect into other systems. A good understanding of IP networking and how it relates to IP based security systems is also required. As part of this role the engineer must also be a capable structured cabling installer as they may be involved in installing the network infrastructure the security system sits on or aid in the installation of structured cabling systems in other areas of the business as the need arises.\n\n[Company Name] prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with [Company Name] standards as well as proving clear and concise communication both internally and externally. The highest levels of workmanship are expected as standard as well as strict adherence to our health and safety standards. All engineers are expected to be able to follow company processes relating to work generated documentation and our internal paperwork and systems.\n\nKey Tasks and Responsibilities\n\nInstallation and commissioning of Access Control and Intercom Systems.\nMaintenance and fault calls on and Access Control and Intercom Systems.\nInstallation and commissioning of CCTV Systems.\nMaintenance and fault calls of CCTV Systems.\nInstallation and testing of Structured Cabling Systems.\nInterpreting and understanding proposal documents, schematics and drawings.\nAccurate and timely completion of all work-related documentation including but not\nlimited to test results, commissioning information, drawings and O&M information.\nEnsure the highest quality of workmanship at all times.\nEnsure accurate, clear and concise documentation at all times.\nSelf-auditing own work.\nInterfacing with other systems and sub-contractors, in particular but not limited to\nBuilding Intelligence and Fire and Intruder alarm services and other life safety systems.\nAccurate and timely completion of all internal documentation as required in your employment contract.\nMaintain adherence to [Company Name] health and safety standards at all times.\nThis list is not exhaustive and you may be asked to assist in other areas of the business as the need arises.Minimum Requirements\n\nDemonstrable knowledge of Access Control and Intercom Installation.\nDemonstrable knowledge of commissioning Access Control and Intercom systems.\nDemonstrable knowledge of CCTV Installation.\nDemonstrable knowledge of commissioning CCTV systems.\nDemonstrable knowledge of Structured Cabling Systems.\nPreviously verifiable experience working in the electronic securities sector.\nUnderstanding of the interfacing requirements between Access Control systems and\nCCTV, Building Intelligence and a buildings life safety systems.\nKnowledge of both open protocol and closed protocol systems\nGood working knowledge of IP networking and it related to IP based security systems.\nGood knowledge of basic electrical principles such as measuring voltage and current drain.\nGood attention to detail and accuracy while completing documentation.\nGood IT competence.\nWorking knowledge of current and prevalent Access Control and CCTV standards.\nFlexible approach to working location and times.\n[Driving Licence Requirement].\nCSCS / ECS Card.Enhanced Requirements\n\nIndustry recognised training and certification in Access Control systems.\nIndustry recognised training or proven experience in the design of Access Control systems.\nIndustry recognised training and certification in CCTV systems.\nIndustry recognised training or proven experience in the design of CCTV systems.\nA high technical understanding and proven experience in IP networking, including switching, routing and wireless.\nProven experience and / or industry recognised training with other technologies in the\nIntelligent building space such as CCTV, Intelligent Lighting, HVAC and Energy Management.\nExperience working to [Industry Standards]Type: Permanent

Belmont Recruitment are currently seeking an experienced Decorator to join our client on a temporary ongoing assignment. This is a full time role working 37.5 hours per week and will be based in and around Manchester.\nOverview:\nThis role involves carrying out high quality painting and decorating works across both tenanted and void properties. You will be responsible for delivering a professional finish in line with contract requirements and service standards while ensuring a positive customer experience at all times. The position requires travel between sites, with mileage paid for journeys between locations.\nMain Duties:\n Carry out painting and decorating works to a high standard across residential properties\n Complete surface preparation including filling, sanding and wallpaper removal and application\n Apply paint, finishes and coatings in line with specification and quality standards\n Work within both occupied and void properties while maintaining a professional and courteous approach\n Maintain accurate daily records and provide clear updates on progress and completed works\n Respond to service issues and complete remedial works in a timely manner\n Liaise with customers, providing updates and ensuring minimal disruption\n Manage tools, equipment and materials ensuring they are maintained and used correctly\n Monitor stock levels and follow correct procedures for ordering and usage\nEssential Criteria:\n Proven experience working as a Painter and Decorator\n Strong knowledge of surface preparation and finishing techniques\n Ability to work independently and manage workload effectively\n Good communication skills and customer focused approach\n Full UK driving licence and access to own transport\n * Willingness to travel between multiple sites across Liverpool and Manchester\nIf your skills match the above criteria, please apply with your up-to-date CV.i

Multi Skilled Tradesperson (PPM Cover – Immediate Start)\n\n£21/hr CIS\n Location: Manchester\n Hours: Monday to Friday, 08:30 – 17:00\n Start Date: ASAP\n Type: Temporary – Sickness Cover\n\nWe are currently working on behalf of a large Multi Skilled Tradesperson to recruit an experienced Multi Skilled Tradesperson to provide short-term sickness cover within the team.\n\nThis is an excellent opportunity to join a well-established residential development in Manchester, supporting day-to-day maintenance operations across two residential towers.\n\nWorking within a structured Build to Rent environment, you will be part of a professional on-site team supporting a high-quality residential community.\n\nWe are seeking a skilled and experienced Property Maintenance Operative / Multi Skilled Tradesperson to support our client, a leading provider of Build to Rent accommodation in Manchester.\n\nMulti Skilled Tradesperson Key Responsibilities\n\nCarrying out planned preventative maintenance (PPM) tasks across the development\nCompleting general maintenance and repair duties as required\nSupporting reactive work orders (with reception assisting in job closure where needed)\nEnsuring communal areas and building services are maintained to a high standard\nWorking collaboratively with on-site building services and management teams\nMulti Skilled Tradesperson Requirements\n\nPrevious experience in residential or commercial maintenance\nStrong knowledge of PPM routines and general building maintenance\nAbility to work independently and manage daily tasks effectively\nReliable, proactive, and available for immediate start\nMulti Skilled Tradesperson Additional Responsibilities\n\nInspecting and reporting on room condition and maintenance issues\nPreparing rooms for new tenant arrivals\nMoving and assembling furniture, including mattresses and large items\nCarrying out siliconing and sealant works\nRepairing and replacing shower heads and minor fixtures\nGeneral fault finding and basic repairs\nPainting and touch-ups\nMixture of joinery, plumbing and basic electrical repairs\nFlushing water systems and reporting defects\nSupporting wider maintenance team as required\nMulti Skilled Tradesperson Requirements\n\nPrevious property maintenance or handyman experience, ideally within Build to Rent, student accommodation, property management, or hospitality sectors\nMulti-skilled and able to work independently across varied tasks\nStrong communication and customer service skills, with the ability to engage professionally with residents, colleagues, and contractors\nReliable, proactive, and available for an immediate start\nIf you have a strong background in property maintenance and are looking for a varied role with responsibility, we want to hear from you.\n\nPlease apply online for this Multi Skilled Tradesperson opportunity.\n\nTo view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs

Technical Sales Executive\n\n£50,000 per annum\n\nWe at JKR are excited to be recruiting a Technical Sales Executive for one of our key clients. This is a fantastic opportunity to join a growing company!\n\nTechnical Sales Executive Roles and Responsibilities:\n\nNew Business Development (Primary Focus)\n\nProactively identify, target, and secure new customer accounts across emerging sectors and applications to drive sustainable and profitable business growth\n\nManage the full new business sales cycle, from market research and prospect identification through initial engagement, proposal development, and contract award\n\nGenerate new business opportunities through a combination of outbound prospecting, inbound lead management, trade exhibitions, networking activities, and targeted market analysis\n\nDevelop and maintain a strong pipeline of new business opportunities, ensuring leads are effectively qualified, prioritised, and progressed through the sales funnel\n\nPrepare and deliver commercial proposals, quotations, and pricing strategies for prospective clients in alignment with company pricing policies and profitability targets\n\nLead commercial negotiations with prospective customers, including the agreement of pricing structures, contract terms, and conditions\n\nCollaborate closely with Technical, Production, and Customer Service teams\n\nIdentify unmet market needs and emerging opportunities, recommending new products, applications, or market approaches aligned with the organisation’s manufacturing capabilities\n\nRepresent the company professionally at customer meetings, industry events and exhibitions\n\nSupport sales and marketing initiatives to drive lead generation and market expansion\n\nMaintain accurate records of prospect interactions, opportunity status, and pipeline value within company systems\n\nSelective Existing Account Development\n\nDevelop existing customer accounts\n\nIdentify and pursue expansion opportunities within existing customers that align with the company’s strategic growth objectives\n\nLead the commercial activity for such opportunities, including pricing, proposals and negotiation\n\nWork with internal teams to ensure expanded business is successfully introduced and stabilised\n\nOngoing routine account management, retention activity and incremental volume growth remain outside the primary scope of the role unless specifically agreed\n\nTechnical Sales Executive Required Skills and Experience:\n\nDemonstrated success in new business and business development sales, with a proven track record of securing new customer accounts\n\nKnowledge of specialty papers or films / silicone coatings / industrial tapes / labels an advantage\n\nExperience managing the full sales cycle, from prospecting and qualification to negotiation and contract closure\n\nStrong commercial acumen, including expertise in pricing, quoting, margin management, and contract negotiation\n\nBackground in technical, manufacturing or industrial sales\n\nAbility to clearly communicate technical products and applications in a commercially focused, customer-centric manner\n\nProven ability to build, manage, and advance a structured sales pipeline effectively Proficient in CRM and sales management systems for tracking opportunities, pipeline, and customer data\n\nSelf-motivated and able to work independently, prioritize tasks, and drive results in a hunter-style sales role\n\nExperience collaborating cross-functionally with technical, production, or operational teams to convert opportunities into confirmed orders\n\nTechnical Sales Executive Personal Characteristics:\n\nSelf-motivated – owns targets, pipeline, and performance\n\nResilient – thrives through rejection, long sales cycles, and complex negotiations\n\nAdaptable – balances new business hunting with selective account growth\n\nHunter mindset – driven to win new business and create opportunities\n\nCommercially confident – skilled in discussing pricing, value, and terms with senior decision-makers\n\nResults-focused – prioritizes outcomes and revenue over activity alone\n\nComfortable with ambiguity – builds opportunities independently from scratch\n\nStrategic – identifies new markets, applications, and growth opportunities\n\nTechnically curious – understands products, applications, and customer processes\n\nStrong communicator – clear and credible in-person and remotely\n\nCollaborative yet independent – works with teams while managing own workload\n\nOrganized – manages structured pipeline and prioritizes high-value opportunities\n\nTechnical Sales Executive Benefits:\n\nPrivate medical insurance\n\nDeath in Service 4x salary\n\nCompany car or car allowance\n\nPhone and laptop\n\nPension and employee benefits package\n\nTechnical and operational support to help convert opportunities\n\nOpportunity to play a key role in growth-focused commercial strategy\n\nJackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you

Role Overview\nWe are currently recruiting a Senior Project Manager to join our National Programmes team based from our Manchester office. This is an exciting opportunity for a candidate to bring their experience and expertise on projects, such as warehousing, distribution and manufacturing sites, to further their career and professional development.\n\nRole Responsibilities\n• Carrying out assigned duties efficiently and in accordance with processes and procedures\n• Comply with established procurement/commercial/contractual strategies\n• Take personal accountability for complying with Environmental, Health, Safety, Security and Quality Standards\n• Management and preparation of key stage reports from feasibility through to completion and post-handover\n• Ensuring business objectives of delivering value for money in all circumstances\n• Preparation of various programmes\n• Management of meetings, taking and preparation of minutes\n• Preparation of progress reports and presentation at monthly client meetings\n• Running bidding process including managing queries from tendering contractors\n• Managing multiple projects on ‘LIVE’ operational sites\n• Assistance with the preparation of contract documents\n• Management of multi-disciplinary project teams\n• Experience of administering building contracts\n• Managing the design, H&S and commercial process\n• Full ownership from project brief to final completion and occupation\n\nCandidate Profile\nThe ideal candidate will have a vibrant personality, have a positive proactive management style and a track record of delivering excellent customer service with good commercial results.\n\nExperience:\n• Experience managing a range of projects from conception through to completion, in particular experience with\no Warehousing, distribution and manufacturing projects\no NEC/ JCT Contracts\n• Consultancy experience desirable\n• Familiarity with design process\n• A track record of working with teams and managing projects by prioritising workloads and delivering to deadlines\n• Drafting proposals\n• Ability to identify and develop potential opportunities to secure more business\n• Excellent communication and presentation skills both written and verbal\n• Excellent customer service, communication and client/external interface skills\n• A track record of working with teams and managing projects by prioritising workloads and delivering to deadlines\n\nQualifications\n• Construction Project Management degree or a similar construction related qualification with extensive technical delivery experience in a similar role\n• Ideally MRICS or equivalent professional qualification, or working towards this\n• NEC Accredited Project Manager desirable, but course would be offered if not\n\nBehaviours\n• Ability to work on own initiative is imperative being part of a UK wide team\n• Ability to identify and develop potential opportunities to secure more business\n• Well organised, diligent, proactive, well-disciplined and commercially astute\n• Excellent communication and presentation skills both written and verbal\n• Excellent customer service, communication and client/external interface skills\n• A team player with a ‘can do’ attitude, outgoing, patient, diplomatic, personable and flexible\n\nEmployee Benefits\n\nOur culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:\nHybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.\nWell-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.\nFocus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes.\nHealthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.\nPersonal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes.\nAdditional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.\nExceptional Exposure - You’ll have the opportunity to work on diverse projects across different sectors and regions.\nSocial Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.\n\nOur Diversity & Inclusion Commitment\n\nWe believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce.\n\nAs a Disability Confident employer, we offer a guaranteed interview to applicants with either hidden or physical disabilities who meet the essential criteria for the role. This guarantees an interview, not an offer of employment

Customer Service Specialist \n\nManchester City Centre \n\n£25,000 \n\nPortfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team!\n\nDay-to-day responsibilities:\n\n Provide an excellent customer service to our new and existing clients\n Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account\n Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce\n Contribute to the companies business goal of migrating all HRonline users to the new software system\n Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system\n Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline\n Ensure all Service Level Agreements are adhered to at all times.\n Meet and exceed all Key Performance Indicators \n Contribute to team targets, paying particular attention to customer experience and feedback. \nKey requirements \nRequired skills and experience\n Customer service experience is essential\n The ideal candidate will have experience of working in an out-bound, telephone based role\n Must have excellent listening skills and be able to communicate with clients and users of varying technical ability \n The ability to work in a fast-paced environment. \n Able to adapt to change\n Can take responsibility of own product knowledge\n Able to communicate at different levels throughout the business\n\nBenefits:\n \n Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service\n Private health care cover after 5 years' service\n New business referral scheme\n Access to Health Shield \n Access to the EAP service\n Refer a friend scheme\n Paid birthday leave\n Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service\n Group life insurance\n Eye care contribution\n Free fruit (office-based staff)\n Travel Season Ticket loan scheme\n Milestone recognition\n Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements\n Pace health Club (situated in the park Inn) discounted gym membership and spa treatments\n Park Inn 20% off food and drink\n New Century food and drink discount\n Revolution De Cuba food and drink discount\n Cycle 2 Work scheme after probationary period\n Free On site Gym\n Bright Exchange perks\n\nINDMANJ\n\n50538LF\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Customer Service / Sales Order Specialist\n Location: Worsley, Manchester (Hybrid – 2 days office / 3 days home)\n Salary: £31,665 per annum\n Hours: Full time, 37.5 hours per week\n Contract: Permanent\n\n BOC Limited, a Linde company, is currently recruiting for an experienced Customer Service / Sales Order Specialist to join their Customer Service Centre in Worsley. This is an ongoing temporary opportunity that is expected to lead to a permanent position.\n\n This role is an elevated version of the standard customer service position and will suit someone comfortable working with complex processes, conducting in-depth investigations, and operating with a high level of autonomy.\n\n Key Responsibilities\n\nManaging complex customer and sales order queries from start to resolution\nInvestigating and resolving issues across multiple systems\nWorking at pace while balancing competing priorities\nProactively identifying improvements and challenging existing processes where appropriate\nCollaborating with internal teams to ensure excellent customer outcomes\nSkills & Experience Required\n\nPrevious experience in a call centre or contact centre environment (strongly preferred) \nExperience handling complex customer or order-related queries, ideally in a service or contact centre environment.\nStrong systems capability — particularly SAP, AWS and Salesforce.\nHigh resilience and the ability to work at pace while managing competing priorities.\nSelf-motivated, proactive, and comfortable challenging the status quo.Exceptional candidates without contact centre experience may be considered.\n\nWorking Pattern\n\nMonday to Friday, shifts between 8:00am – 6:15pm\nOccasional Saturday morning shift (7:00am – 12:00pm) approximately once every three months\nHybrid working: 2 days in the office / 3 days working from home\nWhat’s on Offer\n\nSalary of £31,665 per annum\nHybrid working model\nOpportunity to step into a higher-level role with real autonomy\nStrong chance of securing a permanent position with a global organisation\nTo apply or for more information, please submit your CV for consideration

Construction Quality Manager North West - Housing Provider\n£232 per day PAYE / £300 per day Umbrella \nOngoign Temp contract \nAn exciting opportunity has arisen for an experienced Construction Quality Manager to join a major residential development and housing organisation delivering large-scale apartment and housing schemes across the UK.\n\n This role will act as the key on-site representative responsible for ensuring all construction works are delivered to the highest possible quality standards, in line with approved drawings, specifications, and programme requirements.\n\n Working closely with internal construction teams, contractors, consultants, and supply chain partners, you will oversee build quality throughout all critical stages of the construction process, ensuring safe, compliant, and defect-free delivery of projects from inception through to handover.\n\n The successful candidate will play a vital role in driving construction excellence, improving build standards, and ensuring customer-focused delivery across complex residential developments.\n\n Responsibilities\nAct as the primary quality representative on site throughout the construction lifecycle\nEnsure works are completed in accordance with construction issue drawings, specifications, and quality expectations\nCarry out inspections across all key build stages including substructure, superstructure, and finishing phases\nMonitor and manage quality assurance processes across apartment and housing developments\nIdentify defects, quality concerns, and non-compliance issues, ensuring corrective actions are implemented\nProvide buildability and construction advice during pre-construction and delivery phases\nCoordinate with contractors, consultants, supply chain partners, and internal stakeholders\nEnsure safe, compliant, and defect-free handovers on completed schemes\nSupport contract management and monitor contractor performance on site\nPromote strong health & safety standards across all projects\nProduce technical reports, documentation, and inspection records to a high standard\nAssist with programme delivery, risk management, and continuous improvement initiativesRequirements Essential\nSignificant construction industry experience within residential development, housing, or main contracting\nStrong knowledge of apartment construction and traditional house building methods\nExcellent understanding of substructure, superstructure, materials, and build sequencing\nExperience managing quality assurance and inspections on complex construction projects\nStrong understanding of construction drawings, specifications, and compliance requirements\nExperience working within large-scale, multi-disciplinary construction environments\nExcellent communication and stakeholder management skills\nStrong problem-solving and decision-making ability\nCommitment to delivering high-quality customer-focused developments\nStrong health & safety awareness and site management understanding\nDegree qualified in a construction-related discipline\nWorking towards or already achieved Chartered status within a recognised construction institutionDesirable\nExperience working with housing associations or large residential developers\nKnowledge of modern methods of construction (MMC)\nExperience managing third-party stakeholders during project delivery\n Contact: James Glover at Service Care Solutions on (phone number removed) \nor via email at (url removed)

General Builder\n\nLocation: Manchester (UK)\nSalary: Competitive – DOE\nJob Type: Full-time / Ongoing Contract Work\n\nAbout:\n\nOur client is a trusted nationwide property maintenance, building and compliance partner, delivering high-quality solutions across residential, commercial, care homes, retirement living, education, and public sector environments. With over 25 years of industry experience, they pride themselves on quality workmanship, compliance, and long-term client relationships.\n\nThe Role:\n\nWe are seeking reliable and skilled General Builders/ Multi Traders who can carry out a wide range of property maintenance and building tasks to a high standard. You will work across a variety of properties completing reactive maintenance, planned repairs, and refurbishment works.\n\nThis is an excellent opportunity for someone who takes pride in their work and enjoys working across multiple trades.\n\nKey Responsibilities:\n\n \n\n General property maintenance and building works\n\n \n\n Basic carpentry, plumbing, plastering, tiling, decorating and patch repairs\n\n \n\n Kitchen and bathroom repairs / minor installations\n\n \n\n Flooring repairs and installations\n\n \n\n Internal and external maintenance works\n\n \n\n Ensuring all work is completed safely and to a high standard\n\n \n\n Maintaining a professional approach when working in occupied properties\n\nRequirements\n\n \n\n Proven experience as a Multi Trader / General Builder / Property Maintenance Operative\n\n \n\n Competent across several trades (carpentry, plumbing, decorating etc.)\n\n \n\n Experience working in residential or commercial maintenance environments\n\n \n\n Strong problem-solving skills and ability to work independently\n\n \n\n Full UK Driving Licence\n\n \n\n Good communication and customer service skills\n\nDesirable (Not Essential)\n\n \n\n NVQ qualification in a building trade\n\n \n\n CSCS Card\n\n \n\n Experience working within care homes, housing, or commercial property maintenance\n\nWhat We Offer:\n\n \n\n Competitive pay rates\n\n \n\n Ongoing work with a growing national company\n\n \n\n Opportunity to work on varied projects across multiple sectors\n\n \n\n Supportive management team\n\n * \n\n Long-term opportunities for the right candidates\n\nHow to Apply:\n\nIf you are an experienced Multi Trader or General Builder looking for consistent work with a well-established property maintenance company, we would like to hear from you

BMS Service Sales Account Manager\n\nLocation: Manchester\n Job Type: Full-Time, Permanent\n Salary: £45,000 – £60,000 basic DOE + bonus scheme + company car/car allowance\n\nAbout the Company\n\nOur client is one of the North West’s leading Building Management Systems (BMS) specialists, delivering innovative control solutions for commercial and industrial buildings across the UK. Working with globally recognised technology partners including Trend, Honeywell, and Siemens, the business provides engineered solutions that improve building performance, efficiency, and control.\n\nDue to continued growth and expansion, an exciting opportunity has arisen for an experienced BMS Service Sales Account Manager to join their established sales team.\n\nThe Role\n\nBased from the company’s Manchester office, this is a customer-facing role focused on developing and growing the maintenance and bureau services portfolio across the Northwest region. Regular travel to client sites will be required.\n\nThe successful candidate will be responsible for identifying new business opportunities, developing long-term client relationships, managing contract renewals, and converting project opportunities into planned preventative maintenance (PPM) agreements.\n\nKey Responsibilities\n\nGenerate and secure new BMS maintenance and bureau service contracts\nBuild relationships with end-users and Facilities Management (FM) companies\nManage contract renewals and identify opportunities for service growth\nConvert project installations into long-term maintenance agreements\nDevelop and maintain a strong sales pipeline through self-generated leads and networking\nWork towards agreed sales targets and business objectives\nMaintain strong customer relationships and deliver excellent service throughout the sales process\nSkills & Experience Required\n\nPrevious experience within a technical service sales environment\nBackground in BMS systems would be advantageous; however, candidates from related sectors such as HVAC, air conditioning, fire alarms, or building services are encouraged to apply\nIdeally 3–5 years’ experience in a similar sales/account management role with a proven track record\nCommercially aware, target-driven, and motivated to achieve results\nExcellent communication and relationship-building skills\nSelf-motivated with the ability to work independently and manage your own pipeline\nFull clean UK driving licence essential\nWhat’s on Offer\n\nCompetitive basic salary (£45,000 – £60,000 DOE)\nUncapped, target-driven bonus scheme\nCompany car or car allowance plus business mileage\n25 days holiday plus bank holidays\nCompany pension scheme\nEmployee Ownership Trust participation\nAdditional benefits including attendance bonus, death in service benefit, recruitment referral scheme, and long service rewards\nGenuine opportunities for career progression within a growing and well-established business\nApply with your CV or call Damien on (phone number removed)\n\nSER-IN

Operations Director | Support Services Business | UK Wide \n\nZachary Daniels are delighted to be supporting this well known market leader in the appointment of an Operations Director to head up a rapidly growing division within their organisation.\n\nReporting to the Managing Director, the Operations Director will provide strategic, commercial and operational leadership to the division and its strategic growth. The role holds full accountability for the P&L and is responsible for delivering sustainable organic growth in partnership with the Sales Director and wider SLT.\n\nThe role of the Operations Director is to ensures that Regional General Managers, Business Managers and their direct reports deliver operational excellence, measurable customer savings, sustainability improvements and best-in-class service.\n\nThe role requires strong commercial acumen, excellent operational judgement and significant leadership capability to influence senior stakeholders across the business whilst balancing long-term strategic planning with the demands of daily operational delivery, ensuring reliability, compliance and excellence at all times.\n\nPRINCIPAL ACCOUNTABILITIES\n\nStrategic Leadership\nOperational Excellence\nCommercial & Financial Accountability\nInternal Collaboration & Supply Chain Management\nCustomer Leadership\nPeople Leadership & Culture\nCompliance & Safety \n\nPERSON SPECIFICATION\n\nEducation / Qualifications\n\nDegree or equivalent professional experience.Experience\n\nSignificant senior operational leadership experience within logistics, manufacturing support services or a similar contract-driven environment.\nFull P&L ownership with a proven track record of delivering revenue and EBITDA targets.\nDemonstrable experience of working with commercial teams to drive organic growth and support tender development.\nStrong leadership experience managing multi-layered operational teams across a national footprint.\nEvidence of delivering operational improvement, process standardisation and high-quality service performance.Technical Knowledge\n\nStrong understanding of waste and recycling operations, sustainability drivers and sector legislation.\nRobust knowledge of environmental and H&S compliance requirements.\nCommercial literacy including pricing, margin management, forecasting and contract governance.Skills & Behaviours\n\nStrategic thinker with excellent analytical and decision-making skills.\nStrong leadership presence with the ability to influence at all organisational levels.\nHighly commercial, financially astute and data-driven.\nExcellent relationship-builder with strong collaboration skills, especially in matrix environments.\nResilient, proactive and solutions-oriented, able to balance strategic priorities with operational realities.\nHigh integrity with a commitment to safety and continuous improvement.BH35888

Title: Supply Chain Manager \n\nLocation: Manchester\n\nSalary: £40,000 - £45,000\n\nThe Client \n\nOur client are an extremely well-established industrial supplies business distributor of a diverse range of Industrial Supplies to blue-chip organisations nationally.\n\nThe role of Supply Chain Manager \n\nThis is an office based hands-on role. The successful candidate will be comfortable placing purchase and sales orders, creating and managing order books and taking direct ownership of relationships with some of our clients most complex suppliers. You will also manage a team of Customer Service / Supply Chain Co-ordinators. \n\nKey Responsibilities of the Supply Chain Manager: \n\nThis role is responsible for the complete end-to-end supply chain, from purchase order placement and receipt through to customer order dispatch and delivery confirmation.\nAccountable for Customer OTIF performance and maintaining relationships with customers. \nThis includes contributing to Customer contract review meetings, as well as attending regular Customer meetings to resolve issues or escalate any foreseen Supply Chain delays.\nReview customer order books, offer solutions and manage internally to avoid potential delays to the customer.\nCommercially minded, with the ability to work with suppliers to obtain best pricing during RFQ stages and through general day-to-day purchasing activity.\nManage internal stock levels (circa £2.5 million) by using different stocking methods such as Min/Max, Up To, Order Point/Order Qty, whilst considering seasonal demand and other potential changes in customer demand.\nWork with different departments within the company to understand the business's requirements for overseas products and place future orders with well-established suppliers in the Far East.\nThis includes working to reduce landed costs by consolidating orders and managing shipping, dispatch and arrival schedules. \nA beneficial skill is an understanding of international lead times, Incoterms and the impacts of public holidays such as Chinese New Year.\nManage perishable/short-life items, ensuring they are processed through the business and dispatched in a timely fashion to minimise stock write-off.\nResolve escalated delivery issues with 3PL partners, manage these relationships and monitor performance, whilst working to reduce overall spend through consolidation and minimising additional charges.\nUse Excel extensively to analyse large datasets and produce clear, meaningful reports, with the ability and appetite to build new reports for the department.\nReview and update Standard Operating Procedures (SOPs) in line with new ERP system implementations and ongoing continuous improvement activity.\n\nEssentials: \n\nCandidates must live within a 15-mile commute of the office\n\nBachelor's degree \nMinimum 3 years' experience\n\nWhat's on Offer: \n\nCompetitive Salary \n25 Days Holiday\nPension Scheme\nMonday to Friday 8:30 - 17:00\nOnsite Parking\nProfessional Development\nCollaborative Team\nExciting Growth Potential \n\nKeywords: Supply Chain Manager, Supply Chain, International Lead Times, 3PL, Logistics\n\nBowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards

Regional Sales Manager (HGV)\nMidlands / Northern England (Remote working)\n £40,000 - £52,000 + Bonus (£70k+ OTE)\n Excellent benefits including company car\n\nIn a nutshell…\n\nOur client is a leading manufacturing company that provide engineering solutions to the construction, HGV and crane industry throughout the UK and across the world. Due to continued growth and expansion, our client is looking to expand their sales department with an experienced Sales Manager who oozes passion, and prides themselves on building excellent client relationships, alongside providing technical sales advice that suits customer requirements.\n\nAs Regional Sales Manager you will be working with construction, haulier, fleet operators and heavy plant machinery companies covering the Midlands and North as far as Manchester and the surrounding areas. You will be promoting and selling their portfolio of mechanical lifting and crane equipment, making sure you offer tailored solutions to suit customer needs.\n\nThe ideal candidate will have a background in engineering, HGV's, cranes or heavy plant machinery. You will be a natural born salesperson with an ability to understand the client's needs and build rapport. Therefore, it's important you have excellent listening skills, communication skills, and a strong technical understanding.\n\nWhat's involved for the Regional Sales Manager\n\nFollow up inbound enquiries and convert to sales\nProspect and win new business\nTravel to meet clients (Midlands area to the North (nr Manchester)\nSell HGV crane equipment to clients\nSupport service department as and when required\nManage existing accounts\nNegotiate up to Director levelWhat you'll need…\n\nSales experience\nClient facing experience\nB2B experience\nMust have HGV sales or crane / mechanical lifting experience\nGood telephone manner\nExcellent communication skills with the ability to communicate at all levels\nProblem solver\nEngineering or technical sales background desired but not essential\n Benefits include…\n\nMonday - Friday\n40 hours per week\nExcellent bonus incentives with the ability to earn a realistic £20k p/a (uncapped)\nPension scheme\nCompany vehicle\nFuel card\nLaptop\nPhoneShould you be interested in this position then please apply within.\n\nApplications from outside the UK will not be considered.\n\n3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK.\n \n We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical & Construction

Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Retentions Executive to join their growing team.\n\nThis is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs.\n\nThis role as Retentions Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone.\n\nThis role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs.\n\nIf you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer.\n\nWhat's in it for you?\n\nYou'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success.\n\nThis is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel.\n\nWhat you'll be doing as Retentions Executive:\n\nOwn your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need\nDrive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations\nDeliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships\nProvide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business\nSpot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients\nBe the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve\nSupport the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you\nStay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunities \n\nThe rewards:\n\nWorking for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive:\n\n25 days' holiday plus bank holidays (increasing after 2 and 5 years' service)\nYour birthday off\nCash health plan for you and your family\nPension plan and life insurance (contributions increase with service)\nContractual sick pay\nPrivate medical insurance after 5 years\nProfit share scheme\nHoliday season bonus after 3 years\nFree on-site gym\nSeason ticket loan and cycle to work schemes\nEmployee Assistance Programme access\nCompany incentives and discount schemes \n\nAbout the company:\n\nThis is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland.\n\nAs part of a global group with 14 operating companies and circa £500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places.\n\n51020LF\n\nINDMANJ\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.\n\nWe are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning, please apply today and we'll be in touch!\n\nJob Purpose\n\nThe main priority of the role is to create, update, maintain and review employment documentation for our clients.\n\nJob Overview\n\nThis role is a busy and fast paced position within Employment Consultancy Services and the successful candidate will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements, will be focused on attention to detail and have great customer focus.\n\nDay-to-Day Responsibilities\n\n To create client documentation based on the needs of the client and the suitability of relevant policies and procedures.\n\n To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these.\n\n Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate.\n\n To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction.\n\n To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations.\n\n To guide clients through their online client portal.\n\n Liaise with the Digital Field Consultants and deal with queries as appropriate.\n\n Manage own workload working from the task list.\n\n Ensure deadlines and any KPI/SLA/targets are met.\n\n Ensure work in line with any quality criteria/instruction in place.\n\n To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention.\n\n To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems.\n\n Check client details using the computerised database.\n\n Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days.\n\n Maintain a clear desk and tidy work environment.\n\n To undertake E-learning sessions as and when required.\n\n Assist with training for new starters.\n\nWhat you Bring to the Team\n\n Knowledge of employment law.\n\n Excellent written English.\n\n Excellent word processing skills.\n\n Attention to detail.\n\n Ability to prioritise your workload, work under pressure in conjunction with deadlines.\n\n Possess excellent and professional communication skills especially over the phone.\n\n Good organisational skills.\n\n Ability to present information accurately.\n\n Ability to deal with people on all levels.\n\nBenefits \n\n25 days' holiday, plus bank holidays.\nDay off on your birthday.\nFree On-Site Gym\nPerkbox discounts.\nHolidays increase after 2 and 5 years' service.\nPension Plan and Life Insurance.\nAccess to Employee Assistance Programme.\nAnnual Profit share bonus \n\nINDMANJ\n\n51114LFR1\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Commercial Gas Engineer - Social Housing\nManchester / North West\n£50,000 - £60,000 + Van + Fuel Card + Overtime + Call Out\n\nRegen Solutions are currently recruiting on behalf of a well-established contractor operating across Manchester and the North West, delivering planned and reactive maintenance services within the social housing sector.\n\nDue to continued contract growth, our client is looking to appoint an experienced Commercial Gas Engineer to join their expanding team covering Greater Manchester and surrounding areas.\n\nThe successful candidate will be responsible for carrying out servicing, maintenance, breakdowns and fault finding on commercial heating systems within occupied and void social housing properties, communal plant rooms and public sector buildings.\n\nKey Responsibilities:\n Service, repair and maintain commercial gas systems\n Fault finding and reactive breakdown works\n Planned preventative maintenance across social housing contracts\n Working on boilers, burners, heating systems and associated plant equipment\n Ensuring all work is completed in line with current gas regulations and health & safety standards\n Completing relevant paperwork and compliance documentation accurately\n\nRequirements:\n ACS Commercial Gas qualifications (COCN1, CODNCO1, CIGA1, ICPN1, TPCP1A etc.)\n G3 Unvented\n Previous experience working within social housing or FM environments\n Strong fault-finding and diagnostic skills\n Full UK driving licence\n Excellent customer service and communication skills\n\nDesirable:\n Domestic gas qualifications\n Experience working within occupied properties\n* OFTEC or LPG qualifications\n\nIf you would like to apply for this job, please submit your CV or ring George on (phone number removed)

Build Recruitment are recruiting on behalf of a leading Property Services provider for Customer Care Advisors to work on a temp/contract basis, with potentially a view to go permanent.\n\nThe Advisor is responsible for managing the end-to-end workflow of FM-related issues reported by customers. This includes logging, allocating, and updating both planned and reactive service requests, coordinating with FM Operations teams and the contractor supply chain to ensure timely resolution.\n Operating within a 24/7/365 helpdesk environment, the FM Helpdesk Advisor contributes directly to the continuity and quality of service delivery. The role involves regular interaction with internal stakeholders and external suppliers, requiring a high level of responsiveness, accuracy, and customer service. Responsibilities include responding to phone calls and emails, recording service requests with precision, and escalating issues in line with established procedures.\n\nExperienced in the use of CAFM systems (preferably Concept)\n\nExperience of providing helpdesk or call centre service, developing productive working relationships with key customers and suppliers. · Proven experience in managing supply chain/contractor performance · Competent in the use of Microsoft Office tools (Outlook, Word, Excel, PowerPoint etc.)\n\nOffice 4 days a week and WFH on a friday

Customer Engagement Officer \n Fixed Term Contract, 2+ years \n £36,000\n Manchester\n\nHamilton Woods Associates are currently recruiting for a Customer Engagement Officer to develop and deliver clear, engaging communications across digital, print, social media, web and face-to-face channels.\n\nDuties and Responsibilities of the Customer Engagement Officer:\n\nDevelop and deliver clear, engaging communications across digital, print, social media, web and face-to-face channels.\nProduce resident-focused content including newsletters, FAQs, project updates, briefings and web copy, simplifying complex regeneration activity.\nMaintain accurate and up-to-date project information across websites and digital platforms.\nPlan and deliver community engagement activities including consultations, workshops, drop-ins, surveys and online events.\nBuild positive relationships with residents, stakeholders and community groups, encouraging inclusive participation and feedback.\nGather and analyse customer insight to support project decision-making, service improvements and resident outcomes.\nSupport stakeholder engagement with local authorities, councillors, contractors, media and regeneration partners.\nMonitor communications and engagement activity, ensuring compliance with project deadlines, data protection and EDI requirements.Essential Requirements of the Customer Engagement Officer:\n\nHigher education CIPR or CIM certificate and/ or marketing or communication related degree\nFull UK Driving LicenceTo be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Right to Buy Manager\n Manchester\n Full Time\n Temp – Perm\n An excellent opportunity has become available for an experienced Right to Buy Manager to join a leading Housing Association in Manchester, managing the delivery of Right to Buy and Right to Acquire sales processes while ensuring compliance with current legislation and delivering excellent customer service.\n THE ROLE\n You will provide a customer-focused Right to Buy and Right to Acquire service, overseeing applications and sales from enquiry through to completion while ensuring compliance with legislative requirements and internal procedures.\nManage and process RTB and RTA enquiries and applications within statutory timescales\nVerify customer eligibility and ensure all required contributions and documentation are received prior to progressing sales\nSupervise and support the RTB & RTA Sales Assistant, ensuring high standards of customer service are maintained\nMaintain and improve RTB and RTA procedures using QL and Documotive systems to track live cases and KPI performance\nLiaise with solicitors regarding legal enquiries, deeds of postponement, post-sale matters and associated legal processes\nSupport finance teams with reconciliation of property disposals, receipts and leaseholder account creation\nEnsure all systems and records are accurately updated following sale completion and provide information for RTA grant recovery processesTHE CANDIDATE\n The successful candidate will have previous experience working within a similar Right to Buy, Home Ownership or Housing Sales role within a Housing Association or Local Authority environment.\nKnowledge of preserved Right to Buy and Right to Acquire legislation and processes\nExperience managing RTB or RTA applications from initial enquiry through to completion\nStrong customer service and communication skills with the ability to manage sensitive enquiries professionally\nGood organisational skills with the ability to prioritise workloads and manage multiple live cases\nExperience using housing management and document management systems such as QL and Documotive\nGood numeracy, literacy and IT skills\nAbility to work collaboratively with finance teams, solicitors and internal stakeholdersTHE CONTRACT\n WORKING HOURS\n Full Time\n LENGTH OF CONTRACT\n 3 Month Temp-Perm\n RATE\n The pay for the role is £27.63 per hour LTD company rate. The PAYE equivalent is £23.55 per hour, inclusive of holiday.\n HOW TO APPLY\n To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!\n If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate

We’re looking for a highly organised, data-driven and commercially minded Lead CRM & Email Coordinator to join a fast-paced, dynamic CRM team.\n\nThis is a key role where you’ll take ownership of CRM campaign delivery, helping shape how the brand connects with its customers. You’ll drive engagement, acquisition and retention through targeted, insight-led campaigns across email, SMS and direct mail — creating meaningful touchpoints throughout the entire customer journey.\n\nKey Responsibilities\n\n Plan, manage and deliver multi-channel CRM campaigns, including BAU activity, lifecycle journeys and strategic initiatives\n\n Coordinate campaign execution end-to-end, from briefing and timelines through to approvals and deployment\n\n Analyse campaign performance and translate data into actionable insights to optimise future activity\n\n Develop audience segmentation strategies to ensure campaigns are relevant, personalised and effective\n\n Drive database growth across online and offline channels, while supporting retention and reducing churn\n\n Ensure all communications follow best practice for deliverability, compliance and customer experience\n\n Collaborate with cross-functional teams to align CRM activity with wider business objectives\n\n Manage budgets, track spend and identify efficiencies to maximise ROI\n\n Stay up to date with CRM trends, tools and emerging technologies\n\nExperience & Skills\n\n Proven experience in a CRM or email marketing role\n\n Strong track record of planning, executing and optimising campaigns across email, SMS and direct mail\n\n Commercially aware with a data-led, analytical mindset\n\n Advanced Excel skills, including data manipulation and reporting\n\n Highly organised, with the ability to manage multiple projects and deadlines\n\n Strong attention to detail and excellent communication skills\n\n Confident working independently in a fast-paced environment\n\n Experience using ESP platforms such as Bloomreach (or similar)\n\n Familiarity with Google Analytics or equivalent tool\n\nBenefits\n\n Office profit share bonus\n\n 33 days’ holiday including bank holidays\n\n Plus, an extra paid day off for your birthday –\n\n Holiday entitlement grows further every five years, recognising your long service.\n\n Generous colleague discounts, including for family and friends\n\n Wellbeing support and employee & family counselling\n\n Contributory pension and life assurance\n\n Enhanced maternity and paternity packages, plus a return-to-work bonus\n\n Charity initiatives to help you support causes close to your heart\n\nBy submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us*\n\nPlease be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.\n\nTagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

Refrigeration Engineer\n\nManchester / North West\n£40,000 - £55,000 + Door to Door Travel + Overtime + Call Out\n\nA growing commercial refrigeration business is looking to recruit an experienced Refrigeration Engineer to join its expanding engineering team following continued contract wins across the North West.\n\nThis is a busy, hands on role focused on service, maintenance and reactive breakdown work across a wide range of commercial refrigeration systems within retail, hospitality and commercial environments.\n\nThe company has built a strong reputation within the industry for looking after its engineers properly, providing solid support, and maintaining a stable long term team with low staff turnover.\n\nIf you enjoy fault finding and want a role where your experience is genuinely valued, this is a strong opportunity.\n\nThe Role\n\nYou will be responsible for servicing, maintaining and fault finding across commercial refrigeration equipment at customer sites throughout Manchester and the North West.\n\nTypical duties include:\n\n Service and maintenance of commercial refrigeration systems\n Reactive breakdown attendance and diagnostics\n Working on cold rooms, cabinets, packs and freezer systems\n Planned preventative maintenance (PPM)\n Completing service reports and job documentation\n Managing your own workload and daily schedule\n\nProjects cover sectors including retail, hospitality, food production and general commercial environments.\n\nWhat They Are Looking For\n\n F Gas qualified\n Experience within commercial refrigeration engineering\n Strong fault finding and diagnostic ability\n Comfortable working independently in the field\n Good customer facing communication skills\n Full UK driving licence\n\nExperience with CO2 or transcritical systems would be highly advantageous, but is not essential.\n\nPackage\n\n £40,000 - £55,000 basic salary\n Paid door to door travel\n Overtime opportunities available\n Paid call out rota\n Company van and fuel card\n Ongoing manufacturer and technical training\n Genuine progression opportunities\n Stable long term opportunity within a growing business\n\nWhy This Role\n\nThis is a company where experienced engineers are treated properly.\n\nYou'll have the freedom to manage your own day, strong earning potential through overtime, and the support of a business that values technical ability and long term staff retention rather than constantly churning engineers.\n\nKeywords\n\nRefrigeration Engineer | Commercial Refrigeration Engineer | Refrigeration Service Engineer | Refrigeration Maintenance Engineer | HVAC Refrigeration Engineer | Cold Room Engineer | Pack Systems Engineer | Freezer Engineer | Retail Refrigeration Engineer | F Gas Engineer | CO2 Refrigeration Engineer | Refrigeration Technician\n\nINDAV

Compliance Operations Manager – Greater Manchester (Housing Client)\n £75,000 (Fixed Term Contract)\n 6–12 Months\n 37 Hours per week\n\n Service Care Solutions are working with a Housing Association client in Greater Manchester to recruit a Compliance Operations Manager on a 6–12 month fixed term basis.\n\n This is a senior leadership role responsible for overseeing all landlord compliance workstreams, ensuring statutory and regulatory obligations are met while delivering a high-quality, customer-focused service.\n\n Overview of the Role Reporting into the Assistant Director of Health, Safety and Compliance, you will lead a multi-disciplinary team delivering key compliance programmes across housing stock. This includes gas, electrical, fire, water hygiene, asbestos, lifts, and wider M&E services.\n\n You will act as the organisation’s responsible person for compliance, ensuring services are safe, efficient, and aligned with legal requirements and best practice.\n\n Responsibilities\nLead and manage compliance service delivery across all “big six” areas (gas, electrical, fire, water, asbestos, lifts)\nOversee planned, cyclical and responsive maintenance programmes\nEnsure full compliance with landlord statutory obligations and regulations (including CDM)\nManage budgets (up to £5m), forecasting and financial performance\nUse data and performance insights to drive continuous improvement\nDevelop and maintain compliance policies, procedures and risk frameworks\nWork closely with asset management teams to inform long-term investment programmes\nManage contractor performance, procurement processes and stakeholder relationships\nPrepare and present reports to senior leadership, board and committees\nLead, develop and motivate a team of compliance professionalsRequirements\nProven experience in a senior compliance or asset management role within housing or property services\nStrong knowledge of landlord compliance across all key areas (gas, electrical, fire, water, asbestos, lifts)\nExperience managing large-scale compliance programmes and budgets\nKnowledge of contract management (JCT / NEC or similar)\nStrong stakeholder management experience, ideally up to board level\nTechnical understanding of M&E systems and compliance regulations\nExcellent leadership, communication and organisational skills\nRelevant degree or equivalent experienceIf you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for.\n\n Contact: James Glover at Service Care Solutions on\n\n (phone number removed) \n or via email at (url removed)

Maintenance Assistant\n £15.38 per hour\n 35 hours per week\n Shifts between 8am and 5.30pm 1 Saturday per month\n Manchester City Centre \n 5 month temp contract \n \n The Maintenance Assistants? provide a professional service at one of Manchester’s leading University , supporting facilities functions including caretaking tasks, portering, planned maintenance jobs, and ensuring compliance checks and testing are carried out in keeping with Health and Safety routines in place across the Residential Halls.\n \n The Maintenance Assistants work closely with Estates colleagues to transform properties from lived in, to looking great for the incoming tenants. They have one chance to create a first impression - making the summer a peak period for the team.\n\nMaintenance works includes, replacing light bulbs, repairs to furniture, re-securing toilet seats, painting, fixing sink plugs and chains, unblocking drains and toilets, the use of hand tools and equipment.\nPAT testing, water flushing, DDA alarm checks and testing, as well as visual checks of electrical and fire safety equipment. \nThe post holder will help deliver a customer focused service, working to meet SLAs for reactive works and seeking to add value to every customer interaction. \n You will have a good operational knowledge of maintenance within Residential properties. You will have a sound knowledge of relevant Health and Safety activities associated with maintenance operations within Residential properties. \n Rotating shift pattern covering the following shifts: \n\nEarly shift: Monday – Friday 08:00 – 15:30\nMid shift: Monday – Friday 09:00 – 16:30 \nLate Shift: Monday – Friday 10:00 – 17:30If this sound like your ideal summer role please send your CV to Annalee Wood at Aspire Recruitment today\n \n This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods.\n\nWhat you’ll be doing\n\n- Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework.\n\n- Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment.\n\n- Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business.\n\n- Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort.\n\n- Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community.\n\n- Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines.\n\n- Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance.\n\n- Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers.\n\nWhat you’ll need\n\n \n\n Commitment to continued professional development.\n\n \n\n Experience of working in the housing sector or in a similar role is desirable.\n\n \n\n An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable.\n\n \n\n Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual’s needs.\n\n \n\n Excellent written and verbal communication skills.\n\n \n\n Ability to organise, time-manage and prioritise work load in a hybrid environment.\n\n \n\n Proven relationship builder with experience of effective collaborative working with external agencies and partners.\n\n \n\n Ability to coach customers to empower them to problem solve and become more independent.\n\n \n\n Adaptable to use a range of Customer relationship management software systems.\n\n \n\n Proficient in the use of the full range of Microsoft Office applications.\n\n \n\n Hold a full UK driving license and have access to a vehicle for use at work.\n\n \n\n Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check\n\nWhat we need from you\n\n \n\n Ability to complete tasks in an accurate and timely manner when working towards a deadline.\n\n \n\n Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings.\n\n \n\n Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders.\n\n \n\n Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy.\n\n \n\n Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required.\n\n \n\n A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role.\n\n * \n\n A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing.\n\n \n\n A passion to advocate on behalf of people and communities.\n\n \n\n A commitment to work in partnership with others for the benefit of Great Places.\n\n \n\n A commitment to continuous learning and improvement.\n\n \n\n Ability to work flexibly and when needed outside normal working hours to ensure service continuity.\n\n \n\n An ability to work in uncertainty.\n\n \n\n To be professional and work with integrity, inclusivity and respect for diversity.\n\nWhat we give you in return for your hard work and commitment\n\n- Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)\n\n- WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members\n\n- The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more\n\n- Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays\n\n- Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’\n\n- Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .\n\n- Wage Stream ¦ You can access savings opportunities and early access to wages\n\nAt Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.\n\nGreat Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment

Project Manager\n\nManchester \n\nSector Experience: Fire Safety Solutions Installation\n\nSalary: up to £70K \n\nThe Client\n\nThey are s a leading provider of innovative fire safety solutions, specializing in the design, installation, and maintenance of advanced fire detection and suppression systems. With a commitment to safeguarding lives and property, the company delivers tailored, high-quality services across various sectors, ensuring compliance with stringent safety standards. Their expert team leverages cutting-edge technology to offer reliable, efficient, and discreet fire protection solutions that blend seamlessly into any environment.\n\nAs part of the main contracts team, you will Project Manage a selection on fire protection systems projects based in London\n\nPlease consider this role if you are currently a Project Manager, Project Engineer, Contract Manager or Contracts Manager \n\nResponsibilities\n\nSite surveys\nProcurement of labour, equipment and fabrication\nLiaising with clients, consultants, suppliers and site managers/supervisors\nIn partnership with your Operations Manager and Director, be responsible for cost control of contracts/projects\nKeep records of installation progress and monitor against program of rewards\nKeep up to date site records, including diary of all site operatives working on your projects\nMaintain compliance on site with issued and approved method statements and risk assessments\nAssist with testing and commissioning \n\nEssential Skills & Qualifications\n\nMinimum of 10 years' experience as Project Manager of commercial sprinkler installations\nCSCS card\nStrong procurement and cost control skills\nBackground in commercial sprinkler contracts, wet riser systems and dry riser systems\nStrong understanding of Microsoft Office and similar project management software\nUnderstanding of Sprinkler related standards BS EN12845, LPC Rules & BS9990 \n\nDesirable\n\nLPCB Design qualification(s)\nSSSTS or SMSTS\nA can-do hands-on attitude\nExcellent customer service skills, with a friendly approach\nExcellent verbal communication skills\nAbility to multitask\nWillingness to learn and develop\nReliability \n\nWhat We Offer\n\n25 days holiday plus bank holidays\nCompetitive salary\nCompany Pension\nLife Insurance\nBike to Work Scheme \n\nPlease consider this role if you are currently a Project Manager, Project Engineer, Contract Manager or Contracts Manager \n\nFor information on the role please call Giles Churchill - Director - Fire at Amida Solution on (phone number removed). I am available to book calls in from 8am to 8pm Mon to Fri & Weekends