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Procurement Officer About the job: Navantia UK is a new force in British industry, supporting the UK’s defence, energy and maritime ambitions. We’re doing this by creating state-of-the-art sovereign defence capabilities, investing in the UK to modernise industrial facilities, and bolstering the nation's energy security. Established in 2022, Navantia UK is a subsidiary of Navantia SA, a Spanish state-owned company with over 300 years of naval shipbuilding history. In January 2025, Navantia UK completed the acquisition of Harland & Wolff and its four historic facilities in Belfast, Appledore, Methil, and Arnish. By combining Harland & Wolff’s proud heritage and facilities with Navantia’ s global expertise, Navantia UK is well-positioned to strengthen Britain’s defence, maritime and energy industrial capabilities, supporting jobs and economic growth across the UK. Job Purpose: You will work as part of the Procurement Team and closely with an integrated supply chain and internal stakeholders to co-ordinate and manage business requests. Key responsibilities will be to manage contracts and suppliers to maximise customer service and operating performance. The successful candidate will play a pivotal role in managing the procurement of materials, equipment, and services essential for shipbuilding projects, ensuring timely delivery, cost efficiency, and adherence to quality. Key Duties: • Procure goods, materials, components, and services in line with specified cost, quality, and delivery targets, • Research and evaluate areas of opportunity and reduce costs where possible, • Identify, manage and mitigate any supply chain risks, • Delivers procurement briefs, updates, and reports as and when required, • Assist in cost analysis and contribute to the development of efficient and innovative procurement processes, • Add value, aid business performance and work towards a strategy of best procurement practice, • Negotiate contracts, improve prices and terms of business with suppliers and review opportunities to make business savings, • Ensure compliance to all internal procedures and external regulations, • Collaborate closely with project managers, engineers, and production teams to forecast material needs, • Prepare and process purchase orders/contracts, track shipments, and manage inventory levels to ensure timely availability of critical materials, • Conduct market research to stay updated on industry trends, new technologies, and alternative materials in shipbuilding, • Assess and evaluate suppliers and undertake performance reviews to ensure contract compliance and manage performance improvement activities, • Where applicable, manage and mentor Buyers in the delivery of key duties which assist the Procurement function Essential Criteria: • Confident in the use of Microsoft Excel, PowerPoint, and Word, • Proven experience of Senior Procurement expertise, • Contract Tendering, awarding and management, • Strong Negotiation Skills, • Strong analytical and commercial acumen, • Previous experience of using an ERP system e.g. SAP, • Supplier sourcing competency and knowledge of local and national supply chains, • Excellent organisational, analytical, and communication skills, • Ability to work in a fast-paced, deadline-driven environment Desirable Criteria: • Strong knowledge of marine equipment, steel fabrication, coatings, propulsion systems, outfitting, and other shipbuilding materials and systems, • Experience of Project Procurement and Capital Investment Contracts Qualifications • Certified Professional in Supply Management (CPSM), • Certified Purchasing Professional (CPP), • Certified Supply Chain Professional (CSCP), • Certified Professional in Supplier Diversity (CPSD, • MCIPS Qualified or working towards qualification, • Degree in a relative Business, Engineering or Manufacturing discipline What We Offer: • Competitive salary., • 33 days holiday., • Company pension., • Flexitime and half-day Fridays., • Free on-site parking., • Learning & development opportunities., • Health Care Cash plan Equal Opportunity: We are dedicated to fostering an inclusive and diverse workplace. To ensure equal opportunities for all candidates, we commit to a fair and unbiased recruitment process at every stage. If you experience difficulties or are unable to apply for a role on-line, please contact us at and one of the team will be in contact to help you.

Role & Responsibilities: • Providing customer support via telephone, e-mail and other methods in French and English., • Ensuring a high level of customer service to our candidates and clients, • Resolving customer queries on a first call resolution basis., • Where first call resolution isn’t possible, ensuring that you follow relevant escalation procedures., • Following your assigned daily schedules and tasks., • Taking part in in motivational activities., • Using and implementing feedback given during monitoring and coaching sessions., • Ensuring data security and upholding GDPR regulations., • Achieving all individual KPIs including (but not limited to) AHT, QA, PPH The Person: • Who is passionate about delivering outstanding customer service., • Who has excellent verbal and written communication skills., • With high levels of accuracy and an attention to detail in the work that you do., • Who is punctual and conscientious and takes pride in coming to work and coming to work on time. Essential Criteria: • Minimum 6 months’ experience in the customer service industry., • Excellent verbal and written communication skills in both French (at a fluent level) and English a with professional telephone etiquette. Desirable Criteria: (used in the event of high-volume applications): • 12 months’ contact Centre experience dealing with customer queries via phone. Hours of Work: • 40 hour per week, • Candidates must be fully flexible for rotational shift patterns, currently between Monday to Friday 07:30 – 16:30 (subject to change based on client & business requirements), • Permanent contract Selection Process: • Telephonic Screening., • Competency based Interview., • Relevant background screening checks.

Position: Branch Assistant Department: Branch Reports to: Branch Director Contract Type: Permanent Salary: Depending on experience Location: Belfast Overview We are looking for a Branch Assistant on a permanent, full-time basis to join our friendly team in the Belfast Branch. This is a key role as your focus will be supporting the Branch Director’s in all aspects of sales and administration support. You will also be dealing with customers and suppliers either face to face on the Trade Counter or on the phone and managing their enquires. If you take pride in a job well done and enjoy working within a fast-paced environment whilst delivering great customer service, then this could be the career move for you. Key Responsibilities • Administration: Administration of customer orders, records & invoicing. Providing a service of excellence to all customers and work colleagues., • Customer support: Act as first point of contact for our customers and deal appropriately with incoming sales or enquires., • Processing Orders & Quotations: you will listen to customer requirements, taking orders over the phone or in person., • Product Returns: when products are returned your attention to detail will ensure our processes are completed and all administration is up to date., • Trade Counter support: you will ensure all customers receive an excellent, professional service when they visit us at the trade counter or when you speak to them on the phone. All customer queries will be dealt with efficiently and professionally. You may be required to undertake other duties within the branch, in line with the needs of the business. Skills, Knowledge, and Qualifications • Experience working in a multi branch trade counter business, ideally with an Electrical Wholesaler or Security Distributor., • Basic understanding of sales principles and customer service practices., • A confident communicator., • Ability to work effectively as part of a team and willing to undertake other duties in line with the needs of the business., • Basic data entry and computer skills., • Must hold a full UK driving licence for delivery cover as and when required. What we can offer you: This is a full-time, permanent role. Your working hours will be Monday to Friday 08:30am – 5:00pm, 40 hours per week. • Competitive salary, • 20 days annual leave plus bank holidays, • Auto enrolment Pension Scheme, • Full training About Fortus We are Fortus. We’re incredibly proud to be Europe’s fastest-growing security distributor, and we’re just getting started! Our branch network now stretches across the UK, Ireland, and the Netherlands. We provide high value add solutions to our installation partners across our CCTV, Fire, Access, Intruder, Gate Automation and Monitoring divisions. We work as a valued partner with some of the world’s most innovative brands and solution providers including Hikvision, Paxton, Pyronix, and Apollo. We’re proud to supply their products, all backed up with a combination of our team’s vast real-life experience with unsurpassed product and technical knowledge. We are Fortus. We’re here to change the game. Future. Secure.

To apply, please submit your CV along with a cover letter, briefly outlining how you meet the criteria to the Human Resources Department by email at . Closing date for submission of CV & cover letter by COB Thursday 16th April 2026. VACANCY: Commercial Operations Manager DEPARTMENT: Commercial REPORTING TO: Head of Commercial Development WORKING HOURS: 40 hours per week To manage, and optimise the airport’s commercial operations, ensuring the effective performance of all commercial business partners, the delivery of revenue targets, and the enhancement of the overall customer experience. The role combines commercial strategy and revenue delivery with operational oversight, strong stakeholder engagement, and a commitment to continuous improvement. Key Responsibilities: Commercial Strategy & Revenue Delivery • Deliver the budgeted revenue targets for all owned commercial line items., • Deliver the development and execution of the concession commercial growth strategy., • Maximise space utilisation to ensure optimum profitability from business partners., • Participate in competitive bid and tender processes to drive maximum value., • Participate in contract negotiation and execution. Operational Oversight • Ensure the smooth day-to-day operation of commercial business partners, planning for a dynamic airport operation and adapting to passenger flow and seasonality., • Oversee concession operations, ensuring compliance with airport standards, health & safety, and aviation regulatory requirements., • Work closely with the wider Operations team to align commercial and operational processes to deliver a high-quality customer proposition. Partner & Contract Management • Act as the main liaison between the airport and business partners, maintaining a highly visible presence across the operation, resolving all issues and fostering collaboration., • Ensure delivery of BCA proposition elements to enhance product, drive continuous improvement and customer service performance., • Manage and oversee all commercial business partners throughout the lifecycle of their tenancy ensuring effective contract management and compliance., • Conduct regular stakeholder meetings, building and maintaining strong relationships with business partners at both local, regional and Head Office levels., • Monitor business partner performance using KPIs, audits, and customer feedback., • Identify underperforming areas and implement corrective action plans Data, Insights & Reporting • Utilise Management Information Systems to provide weekly/monthly financial reporting and actionable insights for the Exec team and Board., • Collaborate with Finance for forecasting, data modelling, budget setting & business planning., • Provide insights into consumer behaviour, target markets, and industry trends. Marketing & Customer Experience • Work with marketing and digital teams to manage the development of strategic and tactical promotional campaigns., • Drive sales and enhance customer experience through targeted initiatives. Project & Capital Delivery • Collaborate with the capital expenditure & projects team to support CEAs and commercial capital projects., • Participate in cross-functional projects and working groups for business. General • To participate in projects/working groups and to carry out any other duties that may be outside the standard remit of the job scope for personal development, or as reasonably required by the company., • Actively contribute to the organisation’s ESG and sustainability goals by supporting initiatives that promote environmental responsibility, social impact, and ethical governance., • Support the senior management team in staff engagement and corporate responsibility initiatives across the business, acting as an ambassador for the Airport during key events., • On-site presence required, based in the terminal with occasional out-of-hours availability for events or emergencies., • The airport operates 24/7; as such oversight will include the need to observe and understand the commercial operation out-of-hours such as early mornings, late nights, weekends, and bank holidays. Essential Criteria: • Minimum of 5 years’ experience working within a commercial environment with a proven track record of delivering revenue growth within a high‑performing commercial culture., • Strong sales and customer service orientation, demonstrating the ability to understand customer needs and drive value creation., • Exceptional business partner management skills, including excellent communication, interpersonal, and stakeholder‑engagement capabilities., • Strong analytical and critical‑thinking skills, with the ability to interpret data and support decision‑making., • Demonstrated innovation and growth mindset, with the ability to challenge the status quo and identify new opportunities., • Results‑driven, with the ability to work proactively and use own initiative to achieve commercial objectives., • Ability to build and sustain strong working relationships with colleagues, partners, and external stakeholders., • Collaborative team player, experienced in working effectively with cross‑functional teams., • Clear and persuasive communicator, able to translate complex information for diverse audiences., • Confident and credible representative of the organisation, capable of engaging effectively at stakeholder events and external forums., • Calm and pragmatic under pressure, with strong problem‑solving abilities and the capacity to navigate complex issues. Desirable Criteria: • Experience of working within an airport, shopping centre, retail park, transport hub or franchise retail commercial environment. The Company employs people from all sections of the community and is committed to the appointment of the best candidate based on the merit principle alone.

Contracts Manager FM (Trainee) We are currently working alongside an established M and E business to recruit Contracts Manager FM (Trainee) to join their team on a permanent basis. The job is based in Newtownabbey. This is the perfect opportunity for FM professionals to gain expertise in Contracts Management and develop their skill set. Contracts Manager FM (Trainee) will be responsible for: · Supporting the day to day management of FM contracts, ensuring KPIs and service levels are met · Preparing reports, proposals, costings, and maintaining accurate contract records · Coordinating subcontractors and assisting with procurement activities · Building and maintaining positive client and stakeholder relationships · Attending meetings, preparing packs, reports, and minutes, and supporting issue resolution · Scheduling and monitoring maintenance tasks, liaising with site teams for safe, efficient delivery · Tracking job progress and updating CAFM systems accurately · Assisting with compliance checks, audits, SLA monitoring, and quality assurance · Supporting budgeting, quotes, cost tracking, and commercial reporting · Participating in structured training and mentoring to develop into an FM Contracts Manager What you will need to have for the Contracts Manager FM (Trainee) role: · GCSEs or equivalent, including English and Maths (Essential) · Strong IT skills, including Microsoft Office – Excel, Word, Outlook (Essential) · Experience in administrative, coordination, customer service, or office-based roles (Essential) · Managing multiple tasks and priorities in a fast-paced environment (Essential) · Communicating effectively, both written and verbally (Essential) · Completing further education in business, engineering, facilities management, or related field would be desirable but not essential · Undertaking IOSH or other basic health & safety training desirable but not essential · Applying knowledge of Facilities Management or building services (Desirable) · Using CAFM systems (Desirable) · Supporting contract administration or operational If you are interested in this job and want to have a chat about it, please contact Mary on 02838299200 or email

Fleet Response Coordinator Location: Mallusk, Newtownabbey Salary: DOE Contract: Full-time, Permanent Working pattern: Monday to Friday, day shift (no weekends) About Hireco TL Ltd. Hireco TL Ltd. is one of the UK and Irelands leading vehicle leasing and maintenance providers, with over 40 years of industry experience. Managing a fleet of more than 8,000 assets, we are the UKs number one purchaser of trailers and a trusted partner to over 70 of the UKs top 100 transport companies. We are a growing and forward-looking business and have recently invested significantly in our people and infrastructure. We have just moved into a new, purpose-built multi-storey facility in Mallusk, Newtownabbey, designed to support our expanding operations and provide a modern, professional working environment. Our site offers free on-site parking, an on-site canteen, and excellent facilities, creating a positive and supportive workplace. As the business continues to grow, we are committed to developing our people and offering genuine opportunities for career progression. The Role Were looking for an organised, customer-focused Fleet Response Coordinator to join our operations team in Newtownabbey. This is a key role at the heart of our fleet operation, where youll help ensure vehicles are maintained, defects are resolved quickly, and customers are kept fully informed. If you enjoy problem-solving, working in a fast-paced environment, and being the link between customers, workshops, and suppliers, this role offers real responsibility and visibility. What Youll Be Doing Customer & Operational Support Act as a main point of contact for customers via phone and email Respond to maintenance issues and defects efficiently and professionally Coordinate breakdown support to minimise vehicle downtime Keep customers updated with clear, timely communication Fleet & Maintenance Coordination Plan and schedule routine maintenance, annual inspections, and defect repairs Work with internal systems and telematics to track fleet activity Ensure fleet records and compliance documentation are accurate and up to date Supplier & Cost Control Liaise with third-party suppliers and repair agents Raise and manage purchase orders in line with agreed pricing Use judgement and experience to select the most effective repair solutions Reporting & Administration Maintain accurate records and produce operational reports Support team priorities and assist with workload management Contribute to continuous improvement and ad hoc operational projects What Were Looking For Experience At least 1 years experience in a coordination, fleet, transport, or operations role (desirable) Customer service experience in a fast-paced environment Exposure to fleet, transport, logistics, or vehicle maintenance is an advantage, but not essential Skills & Attributes Strong communication skills with confidence on phone and email Calm, logical problem-solving approach Well organised, with the ability to prioritise tasks and meet deadlines Comfortable using Microsoft Excel and Word (intermediate level) Able to work independently while contributing positively to a team environment What Youll Get in Return Competitive salary (depending on experience) 33 days annual leave (including public holidays) Competitive pension contribution Private medical insurance Employee Assistance Programme Free on-site parking Ongoing training and genuine opportunities for career development A stable, weekday-only role with no weekend working How to Apply If this sounds like the right opportunity for you, wed love to hear from you. Please submit your CV (and a short cover letter if you wish) by clicking the apply button below Hireco TL Ltd. is an equal opportunities employer. We welcome applications from all suitably qualified candidates.

Complaints Handler – Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates: Various 2026 • Salary: From £30,000 per annum, • Location: Work From Home, • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, Full Time (40hrs) (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • CIFAS and Sanctions checks, • Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues., • Prepare routine letters, memoranda and reports for approval, while following up on pending issues., • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities., • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats., • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports., • Collect and prepare standard data related to ongoing issues. Essential Experience: • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK, • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps, • Excellent verbal and written communicaton, • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines, • Objection handling whilst remaining professional Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Customer Service Specialist - NHS Blood and Transplant Location: onsite in Newtownards, Northern Ireland Contract: Permanent, onsite working only in Newtownards, currently no work at home opportunities Start Date: 20th April 2026 Hours of Work: 40 hours per week. Candidates need to be flexible between the hours of 11:30am and 8:30pm Monday to Friday – currently no weekends worked. Training: 10 Days (onsite 9.30am - 6pm) Salary: £26,436.80 Is this role right for you? • Do you have a passion for helping others?, • Do you have the ability to deliver a first-class customer experience? Job Overview As a member of our Team at Teleperformance, you will be making warm outbound calls to get people to rebook their blood donation appointment. You will have the desire to help all callers providing accurate information relating to blood donation appointments. You will be self-motivated and have passion for assisting others to save lives and should have a real desire to understand and the ability to deal with complex life experiences. Our callers want to talk to understanding empathetic people who’ll listen, ask the right questions and patiently offer solutions that serve their needs. Bring your experience and enthusiasm and you’ll have the chance to support the NHS Blood and Transplant Service. Key Responsibilities • Resolve customer inquiries with speed and precision, • Assist customers with queries, • Delight customers by providing timely, accurate and expert advice, • Deliver a service where patience, empathy and building rapport are central, • Record, track, and effectively resolve incidents and queries, • Create clear notes on customers’ accounts with relevant details, • Comply with company’s policies and practices, • Update your knowledge through the associated guidelines and procedures, • Manage databases, tools, applications and operating systems, • Strive to achieve first call resolution Candidate Requirements We believe in building a team with the right drive and passion for products and customer service. That’s why we need you to be interested in providing information and advice to customers relating to the NHS Blood and Transplant Line. If we work with the things we enjoy, then work should be a pleasurable place to be. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978, and every year we interact with more than 35% of the world population. We are in 80 countries, serving 170+ markets, employing 300,000 interaction experts worldwide, speaking 265 languages and dialects. We are experts in people interactions, and this gives us the edge in delivering superior customer experience in every contact. We constantly invest in research and development and get a deeper understanding of customer’s thoughts, behaviours and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

VANRATH are delighted to be assisting a leading Services company with the recruitment of a Commercial Services Executive. This position is based in the company's Newtownabbey (Mallusk) office. Monday - Friday position. Working hours are 8am - 4:45pm or 8:30 - 5:15pm, Monday to Thursday, 8am - 3:30pm or 8:30-4pm, Friday This is a Permanent position. This company has an excellent reputation. Salary £30,000 - £32,500 + Great Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package & Progression Opportunities Key Responsibilities: Act as a main point of contact for customers both locally and international based; Build strong, credible relationships with Customers, ensuring total satisfaction within Brett Martin product offering; Having an in-depth knowledge and understanding of each customer account, and any specific requirements; Collaborate closely with customers with regards to orders and enquiries; Work closely with the planning and logistics teams to ensure all customers orders are promptly placed, planned and shipped according to requested dates and providing or assisting in providing resolutions should problems occur from order placement to shipment; Working closely with Logistics and loading team to maximise daily loading capacity and actively chasing Customers to clear their stock; Advising Customers on a daily/weekly basis on the progress of their orders and actively working with production to ensure all Customer orders are produced; Ensure all quality issues raised by the Customer are followed through, and were appropriate raise and follow through credit notes for payment; Ensuring relevant Sales person is kept informed of any issues relating to their particular customers; Ensuring international based sales team are kept informed of all updated price lists; Providing all necessary Sales information for Customer visits i.e turnover, historical sales prices/s orders.# Order entry, involving accuracy and attention to detail. The Ideal Person GCSE level education, including Maths and English Have excellent administrative and numeracy skills Have at least 1 to 3 years customer service experience within a busy office environment IT literacy skills and have experience of Windows based packages Desired criteria Fluency in verbal/written German/French/Spanish; knowledge of another language is advantageous Degree level education For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. Outstanding service. VANRATH were superb - I couldn't speak highly enough of them. My experience with VANRATH was extremely positive and completely hassle-free. The team were professional, approachable, and very supportive. I would absolutely work with VANRATH again in the future. VANRATH were a pleasure to deal with and stayed in touch at every stage of the process. I would happily recommend them to others. A truly excellent recruitment experience. The team were supportive from start to finish and ensured everything ran smoothly. Thank you for all the help - I'm delighted in my new position. Vanrath have been fantastic to work alongside and delivered a very polished and professional service. Special thanks to Ross (Senior Recruitment Consultant) who provided invaluable help in securing my contract. I would strongly recommend them. I would like to sincerely thank Ross Stevenson from Vanrath for the exceptional support he provided. Through his knowledge and commitment, I was able to secure an excellent job opportunity. Ross showed a high level of professionalism throughout, and his clear communication and regular updates made the entire process straightforward. Many thanks to Ross for all of his support. Everything was handled very efficiently, and Joseph kept communication clear and consistent throughout the process. I would highly recommend VANRATH to anyone considering a career move or searching for a new role. Skills: Commercial customer service support Specialist Care administrator agent Benefits: Additional Benefits

To provide exceptional customer service and administrative support within the Queen's Allocations team. This role involves managing accommodation bookings for students, staff, families, and external guests, ensuring a seamless and positive experience from inquiry to departure. By utilising a booking system, the role holder will optimise efficiency and accuracy while delivering timely and informative communication to all stakeholders. Additionally, this role will play a crucial part in supporting summer business, including managing short-stay guests and conference bookings, contributing to the overall success and performance of the accommodation service. About The Person The successful candidate must have, and your application should clearly demonstrate that you meet the following essential criteria: A minimum of five GCSEs at Grade C or above (or equivalent) to include English Language and Mathematics or NVQ Level 2 Administration (or equivalent). Demonstrate a minimum of one year's relevant on-the-job experience, (e.g., an administrative role in an accommodation, hospitality or FE/HE environment) will be considered. Able to work in a busy customer facing environment and deal with pressure in calm and confident manner. Exceptional communication skills, both written and oral skills, including the ability to communicate information of some complexity and report to internal and external agencies, with clarity and accuracy. Evidence of managing confidential Information and following GDPR. This post is available for 12 months. Fixed term contract posts are available for the stated period in the first instance but in particular circumstances may be renewed or made permanent subject to availability of funding. For further information about the role including the essential and desirable criteria click on the 'Candidate Information' link on our website.

Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 19 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as Telesales Operator. The role is full time, 37.5hours and the location is Musgrave Marketplace Duncrue. The role Due to continued expansion we have an exciting opportunity for a Telesales Operatorto join our telesales / customer services team. You will be part of a team of dedicated colleagues providing excellent customer focused service while working in an environment were your input is valued and development needs met. The purpose of the role is to ensure processing of orders within a timescale to meet our customers requirements whilst ensuring accuracy of products keyed, cross selling of products on promotions and new products available to a large portfolio of existing customers. What you'll be doing: Actively promote and market the Musgrave product range to new and existing customers. Ensure customer retention and business growth through the provision of exceptional customer service. Making pro-active telesales calls Taking orders/enquiries over phone Processing orders Informing customers of sales promotions Maximizing the distribution of Foodservice/Retail/Beverages to our client base. Support BDMs with pricing, cold calling, and upselling Provide support in processing of credits Administrative duties to include logging on Remedy, opening new accounts and supporting on contract reviews

UK Excellent Pay and Benefits! Qualitrol employees enjoy Competitive Salaries, great Healthcare benefits, Pension Plans with company contributions, generous Holiday/Sickness plans, Life Insurance and more. We are a family-friendly workplace and provide enhanced Paternity pay, Adoption leave, Parental leave, Flexible Working Hours, and some remote, work-from-home opportunities depending on the job requirement. You will love working in our innovative environment, where colleagues genuinely desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. We are looking for a solution focused Buyer with continuous improvement mindset, who values teamwork and collaborative environment. JOB RESPONSIBILITIES: Ensures that all goods, supplies, and inventory needed for the business to operate are ordered and kept in stock. Controls inventory levels, quality and costs associated with purchasing these items. Vendor management (On-time delivery, Spend, Quotes, Quality, Projects, and supply chain issues). Supply Chain management (risk management, managing issues in the market, lead time, obsolescence, and order quantity management). New Product Implementation (purchasing tasks and supply chain management) Inventory and Cost management (making sure we are not paying too much, managing overstock and obsolete products, and creating projects to drive savings in the business). Leading sustainability initiatives within the procurement process, including sourcing eco-friendly materials and evaluating suppliers environmental impact. Participates in negotiating Logistics management and contracts with suppliers to secure advantageous terms, including pricing, delivery schedules, and quality specifications. Participates in the supplier selection process, including conducting due diligence, evaluating bids, and making quality, price and capability recommendations. REQUIREMENTS: Knowledge of working in a manufacturing environment. Electronics and metalwork sourcing knowledge. Manufacturing quality. Low-cost region sourcing knowledge. Working knowledge of ERP systems. Vendor and contract management. Comprehensive understanding of MS Office packages. Knowledge of problem-solving and continuous improvements. CIPS qualification advantageous but not essential. Strong customer and solution focused. Effective planning and organizational skills Ability to work with a wide range of people at varying levels across the organization. Impeccable attention to detail . Conflict management and managing challenging relationships. Analytical thinking. Commercial and financial acumen. BENEFITS: Full time, Set Schedule: Working at Qualitrol, you will have a regular Monday to Friday 37.5-hour work week working Mon-Thurs 08:00 16:30, Fri 08:00 13:30 Excellent benefits package: Twenty-five days paid time off, Eight Public holidays, Pension, medical insurance, dental insurance, vision, life insurance, tuition reimbursement, and enhanced parental leave. The People: Qualitrol has a culture of absolute inclusion and diversity. We recognize and celebrate our differences by taking the time to educate and empower one another. Stability: Join an organization with a history of longevity and providing continuous growth opportunities in Northern Ireland. Fun Activities: Enjoy taking part in community service efforts, team-building activities, and more! Who said you cant have fun at work? #LI-SM1 Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant were building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . About Qualitrol QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring. We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring. We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . None

We are recruiting on behalf of a rapidly growing manufacturing business that is seeking a commercially driven Head of Sales/ Sales Manager Contract Manufacturing to lead customer acquisition and revenue growth within its non-food liquids division. Following significant investment in a new high-capacity production line, the business is now looking for an ambitious sales leader to drive new contract manufacturing partnerships and maximise utilisation of this capability. The company currently manufactures a range of non-food liquid products, including household chemicals, cleaning liquids, and fragrance misters. This is a highly hands-on commercial role, ideal for someone who thrives on winning new business, building a strong pipeline, and converting manufacturing capability into long-term customer relationships. The objective is clear: fill production capacity, scale the customer base, and support the case for further expansion. The Opportunity This role is well suited to a strong business developer or sales leader with experience selling contract manufacturing or outsourced production services to brands, distributors, product owners, or commercial buyers. The business already has the technical capability, operational expertise, and manufacturing infrastructure in place. What is now required is a commercially focused leader with the energy and pace to generate new opportunities, secure volume contracts, and maximise use of the newly installed production line. Key Responsibilities Lead commercial activity for the contract manufacturing division across non-food liquids Identify, target, and win new customers to maximise utilisation of the new production line Build and manage a strong pipeline of new business opportunities across relevant sectors Develop relationships with brand owners, distributors, importers, and product-led businesses requiring outsourced filling and packaging Manage the full sales cycle, from prospecting and lead generation through to quotation, negotiation, and contract close Work closely with operations and technical teams to ensure opportunities are commercially viable and deliverable Contribute to the development of the companys commercial proposition, go-to-market strategy, and customer targeting approach Track pipeline performance, sales activity, and conversion rates against agreed targets Support customer onboarding and handover into operational delivery Provide market insights and customer feedback to inform future investment and capacity planning Candidate Profile We are looking for a commercially focused candidate with a proven track record of winning new business in a B2B environment. The ideal candidate will bring: Experience in sales, business development, or commercial leadership roles A demonstrated ability to generate and convert new business opportunities Confidence selling service-based or manufacturing-based propositions Strong commercial awareness, including understanding of margin, capacity utilisation, and customer fit Experience managing multiple opportunities across different stages of the sales pipeline A proactive, results-driven mindset with the ability to build momentum quickly The ability to work effectively with both customers and internal operational teams Strong communication, negotiation, and relationship-building skills Relevant Backgrounds We welcome candidates from a range of relevant sectors, including: Contract manufacturing Filling and packing services Private label manufacturing Chemicals or household products Cleaning products Home fragrance Aerosols, liquids, or adjacent packaging formats B2B manufacturing sales Industrial or technical sales into product-based sectors Direct experience across all product categories is not essential. The most important factor is the ability to sell manufacturing capacity and secure new customers. Contact Nicky Strutt

Driver (Port Service Operative) Location: Belfast Contract: Permanent, Full-Time Salary: £33,927 Are you ready to be part of the team that keeps Belfast moving? At Stena Line, our Port Operations Team in Belfast plays a vital role in keeping Europe connected through safe, efficient, and reliable freight and passenger services. This is a hands-on operational role where your skills behind the wheel and your teamwork mindset will make a real impact. Whether you come from a background in farming, transport or heavy vehicle operations, we are looking for promising and experienced candidates who are keen to develop in a role that offers stability and clear working patterns within one of Europe's leading shipping companies. Key Responsibilities - Safely operate a Tugmaster to transfer trailers on and off vessels. - Assist with mooring and vessel loading/unloading procedures. - Marshal freight and passenger vehicles for embarkation and disembarkation. - Maintain cleanliness and safety across port areas. - Follow structured operational procedures and safety protocols. - Adapt to training on new equipment and systems. - Collaborate with colleagues to ensure smooth port operations. Working Pattern This role follows a structured rota with clearly defined working hours and scheduled days off, offering predictability and balance to support your commitments outside of work. What Were Looking For Were after reliable, adaptable, and proactive team players who thrive in fast-paced environments. Youll need to: - Stay calm under pressure and uphold high safety and service standards. - Follow structured processes and be open to training on new equipment. - Live within commuting distance of Belfast. Who You Are Youre a safety-first professional with experience operating large vehicles like HGVs, Tugmasters, or agricultural machinery. You enjoy hands-on work, are quick to adapt, and bring a strong team spirit to every shift. Your communication skills and customer-focused mindset make you a great fit for our port operations team. Experience & Qualification - Experience operating large vehicles (HGVs, Tugmasters, or similar). - Previous work in port operations or logistics is a plus. - Full, clean driving licence. - Strong communication and customer service skills. - Commitment to safety and following structured procedures. What We Offer - Tug master training - Concessionary travel on Irish Sea/North Sea routes - 75% discount on UK Rail travel - Company pension & life assurance - Discounts on gym memberships, digital fitness, and equipment - Wellbeing cash plan (dental, eye tests, health screening, etc.) - Enhanced maternity and paternity pay - Cycle-to-work scheme - Employee Assistance Programme - Ongoing training, coaching, and career development - Opportunities for paid overtime subject to operational demands Interested? This permanent role is based in Belfast within our Ports and Terminals department. To apply, register your profile and submit your CV (in English) as soon as possible. Were reviewing applications on a rolling basis, so dont wait! The recruitment process will include a phone interview. Candidates who meet the criteria will be invited to Stena Line in Belfast to complete a driving assessment. Successful candidates will take part in a tailored 23 week training programme, delivered by our dedicated in-house trainers to ensure you're fully equipped for the role. Please note: Due to GDPR, we do not accept applications via email or post. For questions about the recruitment process, contact Phil Howarth, Talent Acquisition Co-Ordinator at . We kindly decline offers from recruitment or staffing agencies for this role. About Stena Line Stena Line is a leader in sustainable shipping, with Europes most comprehensive route network for passenger and freight transport. Our team of over 5,100 employees across Scandinavia, the UK, and the Baltics is shaping the future of shipping together. We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace where everyone is valued and supported. Published: March, 05, 2026 Category: Ports & Terminals Location: United Kingdom/Ireland, Belfast Employment: Permanent employment Last day of application: June, 05, 2026

The Company Our client is a leading cultural organisations. As a non-departmental public body, it plays a vital role in preserving the region's heritage. The Role The Heritage Painter will join a dedicated Maintenance Team, delivering a high-quality maintenance and conservation service across two major sites in Northern Ireland. This full-time position (with on-call arrangements) is responsible for the preparation and application of traditional paints and finishes to historic buildings, ensuring their preservation and presentation to the highest standards. Key Responsibilities Prepare and apply traditional paints and finishes including limewash, distempers, oils, waxes, varnishes, papers and fabrics Carry out general decorative maintenance and associated works across the historic estate Support delivery of a planned maintenance schedule under management direction Record works and minor repairs using the site maintenance database Procure and manage materials and supplies Maintain high standards of health & safety, including contractor oversight where required Ensure safe management and security of vehicles, tools, stores and materials Engage positively with visitors, explaining heritage painting techniques and materials Support site presentation including event preparation and contractor coordination Participate in an on-call rota providing emergency maintenance cover Work key activation days, including weekends Undertake heritage and technical training and mentor apprentices or volunteers Build productive working relationships across museum sites and departments Carry out additional duties consistent with the grade and responsibilities of the post The Person Essential Criteria Minimum of 2 GCSEs (Grade C or above) in Maths and English (or equivalent) AND 2 years' practical experience as a fully qualified painter/decorator/decorative finisher OR 3 years' previous practical experience as a time-served painter/decorator/decorative finisher Ability to work independently and as part of a small, multi-skilled maintenance team Current valid driving licence Strong communication skills and commitment to excellent customer service Desirable Experience working within a built heritage environment (e.g., listed buildings, heritage estates, museums or conservation projects) Package & Benefits Salary: £30,458 - £31,097 (EOII Grade) Contract: Full Time, Permanent Location: Multi-site role On-call allowance arrangement Opportunity to work within a nationally significant heritage estate Ongoing heritage and technical training Contribution to one of Northern Ireland's leading cultural institutions How to Apply To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson via . Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note: We are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. This position is subject to an Enhanced (Basic/Standard/Enhanced) criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position. Benefits: Pension Holidays

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. Discover a career in your hands at HMRC. Whether you're seeking purpose, professional growth, or a workplace where you can truly belong, HMRC offers the opportunity to deliver change at national scale. HMRC is one of the UK's largest Government Departments and one of the country's biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect over £500 billion each year from more than 50 million customers, helping to fund vital public services. At HMRC, we are committed to creating a great place to work for everyone - an inclusive and respectful environment that reflects the diversity of the society we serve. The Counter Criminal Capabilities (CCC) Programme will modernise HMRC's investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include: • Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation), • Supporting the delivery of transformation projects or defined workstreams, • Assisting with the establishment and maintenance of project governance, controls, and reporting, • Maintaining project documentation, plans, RAID logs, and delivery schedules, • Supporting budget tracking, resource coordination, and dependency management, • Producing accurate and timely performance information to support decision making, • Engaging with stakeholders across teams to gather updates, track actions, and support delivery activity, • Experience supporting projects or workstreams within a transformation, change, or delivery environment, • Understanding of basic project delivery principles, governance, and lifecycle controls, • Experience managing or maintaining delivery information such as plans, risks, issues, actions, and reporting, • Ability to work collaboratively with a range of stakeholders and communicate clearly and professionally, • Strong organisational skills, with the ability to manage competing priorities and meet deadlines, • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle, • Leadership, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history., • Leadership, • Communicating and Influencing, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Manager - Brackenvale, Carryduff, Belfast Job Reference:BRACKENVALE - BVALE/26/02/03 Salary:£14.18 per hour Contract Type: Permanent Contract Hours: 30 Closing Date: 16 Apr 2026 Responsible For: Trainee Managers, Assistant Managers, Sales Assistants and any other staff under your supervision. Responsible To: Operations Manager, Area Manager & On-Call Manager Main purpose of job:To deliver, promote and implement behaviours and actions to provide excellent customer service. To implement all necessary processes and procedures to achieve high performance standards in your Store. To implement all necessary processes and procedures to maximise both staff and store performance to increase the profitability of your Store. Make full use of all resources to maximise the effectiveness and efficiency of your Store. To manage your staff and ensure their adherence of all Company Policies & Procedures. To plan, review and implement both short and long-term strategies to further develop the growth and development of WineFlair (Belfast) Ltd. Tasks/duties involved Customer Service To ensure all staff offer a friendly and efficient Customer Service in Store, implementing all Company Policies, Procedures and Guidelines to ensure excellent service and experience for the Customer. To ensure Customers are served as quickly and efficiently as possible by planning staffing levels for busy periods, promotions, activities in the area etc. and anticipating customer flows. To maximise the needs, requests and demands of your Customers wherever possible, by ensuring your Store has the correct stock and quantities as required. To respond and manage any customer queries or complaints as quickly and effectively as possible. Ensure all documentation is completed as required and escalate to the appropriate Head Office Personnel. To continuously expand the Product Knowledge of yourself and your team and ensure this knowledge is used to maximise sales and where appropriate share with Customers. To maximise and develop the Store layout plans ensuring appearance of the shop meets with company guidelines, marketing and promotional plans and is appealing to customers. To always appear well presented and professional in appearance and manner at all times. Where a Company uniform is provided, including Challenge 21 Badge, it must be worn in accordance with Company Policy. If uniform not provided to dress appropriately no denims, football or sport tops and safe footwear no flip flops, high heels or trainers. Ensure that all staff are trained in excellent Customer Service Skills and adhere to Good Practices. Staffing & Training To manage, operate and staff your Store within the Operational Budgeted Hours set for the Store, to minimise overheads, costs and work using all the resources available and your experience to achieve Targets and Profit Margins. Draw up, monitor and maintain Rotas to ensure the necessary staffing levels to maximise customer flow patterns and where necessary or not required reduce staffing levels to single manning Ensure yourself and all your staff are adequately trained and knowledgeable of all WineFlairs Policies and Procedures and able to work unaccompanied using their own initiative. Ensure that the Store is open for business throughout the prescribed opening hours, plan staff rotas and holidays to ensure there is always the necessary level of staff. Make all necessary changes to staffing levels/cover to deal with staff absence and/or sickness. Maintain adequate staffing levels for your store and assist in the recruitment and selection of replacement staff as necessary. To ensure staff receive any necessary new training or refresher training required to do their job and that they attend all training courses scheduled where required. To be fully familiar with all routine operational tasks performed by staff at the store e.g. till operation, cash handling procedures, replenishment of stock, line counts, re-labelling etc. To manage staff performance through clear communication of expected Wineflair standards and providing feedback on individual performance and progress while employed at WineFlair. Manage poor and/or unsatisfactory staff performance using tools and support available performance review, performance improvement plans, retraining and if necessary escalate to H.R. for disciplinary action. Encourage teamwork to support the achievement of business objectives. Discuss store performance and sales achievements regularly with staff and encourage them to contribute ideas and suggestions for improvements. Set up effective communication means/channels so that you can communicate all company information to all staff employed at your store. Encourage good communications between staff members at all times. Be aware of and adhere to WineFlairs Policies concerning Harassment, Equal Opportunities, Sickness, Absence, Holiday Entitlement, Performance Management, Disciplinary and Grievance Procedures as necessary in accordance with Company. Lead by example, setting and adhere to standards of conduct and performance expected of your position and ensure that all staff do the same. Merchandising & Deliveries Ensure that all new stock on promotion is placed on shop floor/shelves/stands as per the Floor Plan Ensure stock from previous promotions are removed from prime store locations and any excess stock stored in back store area. Ensure all POS (Posters, A4, Barkers etc.) are put up in Store windows, fridges, floor displays etc. Ensure daily Batch Maintenance is completed and that all Labelling is current, updated and at the correct pricing. Ensure all deliveries and checked and correctly ticked off before signing acceptance for any goods from all Suppliers. Take in and check off all deliveries and ensure shop front is stocked out fully before moving any excess stock into back store area. Administration & Accounting To adhere to the Companys Cash Handling / Banking Policies and Procedures at all times. To complete all Store paperwork and accounts accurately and promptly for submission to Wineflair Head Office as specified. To calculate and reconcile all Cash Handling processes (e.g. till declarations, credit/debit card terminal and tills, lottery terminal, voids, refunds, banking variances etc.) in line with company procedures. To manage, record and reconcile all Banking processes (till floats, petty cash, lodgements etc.) in line with company procedures. Ensure all staff are made accountable and reimburse all shortages (till, stock, cash, forgeries etc.) and that these are paid back. To investigate and identify reasons for all/any Cash and/or Stock Shortages within your Store and the staff concerned. Escalate issues/concerns to Security Manager and where appropriate take the necessary steps to prevent repetition through training or assist in any disciplinary action if necessary. To adhere to the Companys Stock Holding, Ordering, Receipting and Movement Policies and Procedures at all times. To process Stock Orders in line with company policy and instructions to maintain product stocks to levels which reflect demand. To process all Goods Received through Infinity System as per company policy and ensure all documentation/paperwork is kept secure and returned to Head Office. To adhere to Companys Delivery /Goods Received processes at all times and were necessary contact External Suppliers with regards to delivery shortages/damages to seek reimbursement and advise Operations/Area Manager of such issues. To conduct Line Counts as per company policy and ensure findings/variances are checked and correct before forwarded to Head Office as instructed. To assist with stocktaking as and when required, ensuring your Store is stock take ready in line of Stock Take Preparation Guidelines. As requested ensure adequate staff are available for stock take. Sales & Marketing Help develop and increase sales of all products wherever possible, by means of promoting customer loyalty and encouragement of new business. Merchandise your Store and the products in an accurate and appealing way to capture the attention of customers and to achieve increased sales. Ensure all staff and customers are aware of in store promotions and/or special offers through appropriate and full use of all approved promotional material. Ensure all promotions/special offers are advertised correctly (correct labels, bakers, promotions, posters etc.) on the correct dates and sufficient stock is available in your store to meet the potential increased demand for promotional goods. Ensure that no advertising posters/promotional material other than those authorised by WineFlair are displayed, and that all material is clean, properly displayed and up to date. Ensure shelves, floors, windows and fridges are clean, properly stocked and front facing. Ensure a weekly Cleaning Rota is drawn up and implemented to assist with keeping the store clean and at WineFlairs required standards. Ensure that stock rotation checks are carried out on a weekly basis to minimise out of date, damaged and stock losses. Ensure all short-dated stock is identified and discussed with your Operations Manager and a plan put in place to transfer or reduce price in order to minimise stock losses. To monitor the product ranking of stock in your store and discuss elimination of goods with weak sales performance with Marketing Manager. To be aware of new products and seasonal stock and introduce as appropriate through consultation with Marketing Manager. To be aware of any trends or developments in the marketplace and forward any suggestions concerning new or current stock to your Operations Manager and Marketing Manager. Be aware of any events, activities or competitor developments in your area that may affect your store (positive and/or negative) and discuss their impact with your Operations Manager. Maintain an awareness of local competitor activity, pricing and promotions, informing your Operations Manager and Marketing Manager of any changes or new developments. Availability To attend meetings and management development/training programmes as required by Head Office. To perform key holding duties as and when required by Head Office and/or Alarm Company (part of your role no call out fee) To work alternative Friday and/or Saturday Evening Shifts in conjunction with other store management members. To be flexible in availability to cover absenteeism and work extra hours if and when required to ensure adequate staffing levels in the Store at all times. To be flexible as regards to location of work and willing to assist in other WineFlair stores as and when required. Health & Safety & Legislation To understand and abide by WineFlairs Health and Safety at Work policy, ensuring that all Company Policies, Procedures and Guidelines are implemented by all staff. Ensure that a pro-active approach is adopted in the Store in relation to personal and store safety. Ensure all staff know of and use all the safety equipment and measures provided by WineFlair for personal and store safety. Record and report all Incidents and Accidents on the relevant documentation, alert the appropriate Head Office personnel and return paperwork to the Head Office. Observe the highest standard of personal hygiene whilst on duty, comply with all Company and Health and Safety requirements. To understand the importance placed on Store cleanliness and appearance, ensuring all areas of the premises (including store floor areas, staff areas, stockrooms, yards and shop fronts) are kept neat, tidy and clean. Implement and monitor all necessary Cleaning Rota/Schedules to comply with Company requirements. To conduct all Quarterly and Annual Risk Assessments / Inspections of the premises monitoring the physical condition of the premises and activities carried out at the store. (This includes controlling exposure to hazardous substances as defined by COSHH regulations). Any hazardous conditions or action required must be reported to the Health & Safety Manager. Adhere to and ensure compliance with all Food Hygiene Legislation and Regulations. Understand, implement and ensure compliance by all staff new and existing to the Licensing Legislation & Company Challenge 21 Policy. Understand, implement and ensure compliance with all Age Restricted Legislation including Alcohol, Tobacco, Lighters, Fuels and Solvents etc. Ensure that the correct Manual Handling procedures are adhered to at all times, including when taking in deliveries, replenishing stock, stock taking etc. Ensure the First Aid Box on site is maintained and replenished and that all staff have knowledge of its location. Record all injuries and accidents (minor or major) in the Store Accident Book, alert the relevant Head Office Personnel and ensure a copy of an Accident Form is completed and returned to Health & Safety Manager. Familiarise yourself and any member of staff working in your Store of the location and use of all fire extinguishers and emergency/fire evacuation procedures. To ensure compliance with all Food Hygiene laws and regulations through implementing HACCP guidelines on identifying, controlling and monitoring possible hazards. To ensure that the correct manual handling procedures are adhered by yourself and all staff at all times, including when receiving orders and replenishing stock. To maintain and replenish the Site First Aid Box and record all usage. Security Ensure WineFlairs property and equipment are safeguarded at all times, monitoring any suspicious circumstances or potential security risk. Report and/or escalate any concerns or potential security risks to the On Call Manager immediately and Security Manager. Complete an Accident and/or Incident Form detailing any damage to property or persons, or loss of goods or stock and return to Security Manager. Familiarise yourself with the use of the CCTV Surveillance Equipment, Store Security Alarm System and Safes. Always maintain professional confidentiality at all times and do not disclose any company information or material, confidential or otherwise to any unauthorised person internally or externally without prior permission from the Operations Manager. Any other duties relating to the position as may be deemed necessary by the management.

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. Rule keepers - begin your compliance journey HMRC is one of the UK's largest Government Departments and one of the country's biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect over £500 billion each year from more than 50 million customers, helping to fund vital public services. At HMRC, we are committed to creating a great place to work for everyone - an inclusive and respectful environment that reflects the diversity of the society we serve. The Counter Criminal Capabilities (CCC) Programme will modernise HMRC's investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include: • Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation)., • Leading end to end delivery of complex projects or programme workstreams., • Establishing and maintaining proportionate governance, controls and assurance., • Managing budgets, risks, issues, dependencies and benefits., • Engaging and influencing senior stakeholders to support delivery decisions., • Using data and performance insight to forecast outcomes and manage delivery confidence., • Significant experience delivering complex projects or major workstreams, using recognised project delivery frameworks and lifecycle controls., • Strong knowledge of project governance, assurance, and risk management, including the application of standards and proportional controls., • Proven experience managing budgets, resources, risks, and dependencies in complex delivery environments., • Ability to engage, influence, and challenge senior stakeholders, supporting effective decision making. • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle., • Leadership, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV, to include your Job History, with a short description of your jobs/roles, duties and any key achievements., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Closing date: 07-04-2026 Customer Team Leader Location: 156 Connsbrook Ave Sydenham, Belfast, BT4 1JX Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you’ll do - Own the day-to-day running of the store by leading the team on your shift - Motivate, coach, and support your team to deliver great service and efficient operations - Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members - Support store performance through merchandising, stock accuracy, and HR processes - Champion Co-op through community engagement and membership growth What you'll bring: - Passion for people and leadership - The ability to work flexibly and lead by example - Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: - Full training and career development resources - 30% discount on Co-op products in store - Flexible access to you pay as you earn it - Up to 10% pension contributions - 36 days of holiday (pro-rata, including bank holidays) - 24/7 access to GP appointments, and colleague support programme - Market-leading policies to help you though life's big moments A place you'll belong: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. #3

VANRATH is thrilled to assist our client in the search of a Work Coordinator / Scheduler. Our client is a major Property Improvement organisation. Employment Type: Full-time - Permanent - Monday - Friday, and 3pm finish on Friday. Location: Belfast (BT13) Salary: £28,000 - £31,000 + Comprehensive Benefits & Career Growth Opportunities About the Role You'll serve as the central link between internal teams and customers, overseeing contracts, scheduling works, coordinating installers and surveyors, and ensuring all activity is accurately captured within the CRM system. This position suits someone methodical, confident managing multiple priorities, and comfortable in a fast-paced environment where no two days look the same. Proven scheduling experience is essential. Experience coordinating technical field teams or installation projects is highly advantageous. Key Responsibilities Manage new contracts from onboarding to completion, ensuring all documentation and CRM updates are precise and up to date. Work closely with the sales team to resolve queries or discrepancies efficiently. Schedule surveys and installations, liaising with customers and field teams to confirm arrangements. Prepare comprehensive installation packs, including all required documentation and delivery notes. Maintain accurate CRM records across the entire contract lifecycle. Act as the main customer contact-providing updates, responding to queries, and delivering a positive experience. Track progress using a new internal scheduling system and suggest improvements to streamline workflows. Issue customer guarantees and final documentation upon project completion. Coordinate snagging or maintenance matters and keep all stakeholders informed. Assist finance with stage payments, invoicing, and card payment processing. Support credit control by monitoring outstanding payments and updating records accordingly. Contribute to weekly operations meetings and produce dashboard reports. Drive continuous improvement by identifying and implementing process enhancements. Provide reception cover when required. What We're Looking For Previous scheduling experience is essential. Exceptional attention to detail and accuracy in handling documentation. Calm, organised approach when balancing competing priorities. Strong communicator with excellent customer service skills. Confident using CRM systems and digital workflows. Adaptable and comfortable adopting new tools or processes. For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Jack Groves in the strictest confidence. Skills: Scheduler Coordinator Planner Planning Contracts Scheduler Belfast Benefits: Work From Home Additional Benefits

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. HMRC is the UK's tax, payments, and customs authority, and we have a vital purpose: we collect the money that pays for public services and help families and individuals with targeted financial support. Join us at the forefront of HMRCs Transformation Directorate within CCG. Job description The Transformation Directorate drives benefits-focused transformational change, delivering CCG and HMRC strategic objectives (within CCG). Its vision is to be recognised as leading and delivering best practice change and transformation. In the last year, the Directorate has been designed to include key functions in Programme and Project Management, Change Management, Business Partnering, the Transformation Portfolio Office as well as the Director's Private Office. The Directorate is currently in a period of growth and intense recruitment due to the Spending Review. Together the team has made great strides to reprioritise and refine the Transformation Portfolio and progress both HMRC- and CCG-led initiatives as well as developing the necessary processes, governance, standards and capability whilst aligning closely with HMRC's Transformation Group. Candidates who wish to work an alternative working pattern are welcome to apply. The preferred working pattern may or may not be available and will be considered in line with business need. Any request to work an alternative working pattern should be discussed with the vacancy holder following the selection process. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. Person specification Responsibilities: The role sits within our Transformation Portfolio Office (TPO) team, who have overall responsibility for providing specific expertise and management of the Customer Compliance Group Transformation Directorate's (CCG-TD) project and programme portfolio. As a Resource and Recruitment Support you will have responsibility for processing the directorate's end-to-end recruitment plans. Working together with vacancy holders, project managers and senior leads managing them through our internal recruitment processes. You will work closely with another resource coordinator on the team and liaise with Unity Business Services (UBS) adopting key teamwork principles to ensure vacancies are progressing in a timely manner mitigating delays by applying your civil service recruitment knowledge and skills. The role also requires extensive data management, tracking and maintaining datasets such as recruitment dashboards, staff in post and resource tools across the directorate ensuring accurate data is collated. You will be required to manage team inboxes, using recruitment knowledge to answer candidate, panellist and vacancy holder queries, escalating where necessary. This is a fast-paced environment with a requirement to be adaptable to change, therefore applicants must be able to demonstrate the ability to work at pace and manage competing and changing priorities as recruiting our required resources within short timescale is key to us delivering the Directorate's business plans. This demanding role would be particularly suitable for a high-performing individual who is looking for further development. The candidate should be flexible and be able to create and maintain effective working relationships with individuals and teams at all levels in the directorate. The successful candidate must also have experience of being able to work independently with minimal supervision and motivating team colleagues to achieve our recruitment goals. Essential Criteria: Demonstrable experience coordinating recruitment campaigns from initial vacancy creation through to onboarding. Experience of efficiently handle and prioritise a busy shared inbox, responding promptly and professionally to internal and external queries. Experience in supporting a team to succeed and contribute to the success of the wider team. Strong communication skills. Being able to communicate at all levels with confidence. Experience of establishing and nurturing relationships with key stakeholders, fostering collaboration to enhance service delivery. A strong level of IT literacy, including using Excel to collate and validate large data sets from various sources. Transitional Sites For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: • Managing a Quality Service, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history., • Managing a Quality Service, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks. The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector. Job description At HMRC, we're looking for a talented Senior Financial Investigator to play a crucial role within HMRC's Economic Crime Operations, as part of a dedicated case team, specialising in complex financial investigations under the Proceeds of Crime Act (POCA) 2002 and Criminal Finance Act 2017. This position requires expertise in identifying, preserving, and recovering criminal assets across global jurisdictions, often involving sophisticated networks and multiple legal challenges. The role demands analytical precision, legal knowledge, and collaborative skills to work effectively with internal and external stakeholders. Financial Investigators contribute directly to HMRC's mission of tackling economic crime and ensuring criminal assets are identified and recovered, ultimately protecting the UK tax system and public finances. The position offers opportunities to lead challenging investigations, develop specialised expertise, and make a significant impact on economic crime enforcement while working within a supportive and diverse team environment. The dedicated case team will tackle the top priority case within Economic Crime to provide resource through the life cycle of the complex POCA recovery investigations. Frequent travel to Leeds and Newcastle upon Tyne will be required. Other responsibilities include; • Create effective financial and enforcement strategies to maximise returns. Strengthen operational response, continually review and embed best practice, foster innovation and collaborative working and use legal powers effectively., • Acting as an authorising officer for Production and other financial investigative Orders and Warrants in line with the Proceeds of Crime Act (POCA) 2002, other relevant legislation, case law and Codes of Practice., • Gathering intelligence and evidence to progress and enhance civil and criminal financial recovery investigations in tandem with the recovery of criminal assets., • Provide leadership and innovation in the use of legislation (including the CFA 2017) to maximise recovery opportunities, including, Part V recovery, listed asset seizures and Account Freezing Orders., • Preparing cases for Court, attending to give evidence where necessary., • Providing feedback regarding new money laundering trends/typologies ensuring organisation learning is shared across HMRC and other law enforcement agencies., • Working closely with tax professionals, civil recovery and insolvency professionals, forensic accountants and wider Economic Crime teams to identify alternative methods of recovery., • Maintain accurate Management Information on an ongoing basis and keep all case management systems up to date., • Supporting operational deployments and being accountable for the decisions you make in the Criminal Justice system., • Actively participating on relevant steering groups to provide technical guidance for Economic Crime and act as a SPOC for wider FIS/HMRC., • Drive continuous improvements of business processes to increase efficiency and make recommendations for change., • Maintaining as required registration with the NCA Proceeds of Crime Centre and undertaking the relevant training to keep your skillset up to date., • Exceptional problem-solving skills and a systematic approach., • Strong decision-making ability., • Demonstrate innovative approaches to investigation work., • The ability to ensure decisions are made at the right level to progress delivery, taking account of risks and implications., • Recent experience of undertaking complex civil or criminal investigations or managing a team undertaking this work., • Fully trained Financial Investigator/PoC Authorised Officer with recent, relevant experience and Restraint and Confiscation Accreditations., • Good knowledge of tax regimes administered by HMRC and civil recovery options to maximise asset recovery., • Experience collaborating with external law enforcement agencies. • Making Effective Decisions, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history., • A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks. The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology, we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector. Level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector. Job description Join HMRC as a Financial Investigator and be part of Economic Crime Operations as part of a dedicated case team, where you will be at the forefront of disrupting serious tax fraud and illicit financial flows. This role sits within HMRC's Fraud Investigation Service, focusing on recovering proceeds of crime and disrupting financial criminal activity. This position combines investigative expertise with legal knowledge to identify, restrain, and confiscate assets derived from criminal conduct. The dedicated case team will tackle the top priority case within Economic Crime to provide resource through the life cycle of the complex POCA recovery investigations. You will lead financial investigations across recovery areas, collaborating with tax professionals, insolvency specialists, forensic accountants and Economic Crime teams to identify effective recovery methods. You will deliver complex and impactful investigations including restraint and confiscation, detained cash investigations and Proceeds of Crime Act (POCA) Part 5 work. The role requires attention to detail, and the ability to build effective relationships with internal and external stakeholders. As a Financial Investigator, you will be at the forefront of HMRC's efforts to protect public finances and maintain the integrity of the UK's tax system. Person specification This role aims to maximise the recovery of criminal assets within the UK and overseas, supporting Civil and Criminal Operations from a financial perspective. We are seeking candidates who can demonstrate strong decision-making and problem-solving skills. You should have a proven ability to think laterally and drive forward investigations. Excellent communication skills are essential, with the ability to effectively communicate and negotiate with both internal and external stakeholders. Your responsibilities will include but not be limited to the following: Responsibilities • Court Applications: Make court applications and act as an Assurance Officer in line with the Proceeds of Crime Act (POCA) 2002, other relevant legislation, case law, and Codes of Practice., • Material Analysis: Analyse financial and case-related material to improve recovery opportunities., • Case Preparation: Prepare cases for court and attend to give evidence when necessary., • Continuous Learning: Keep your knowledge and relevant accreditations up to date with changes in the law and technical and professional developments., • Stakeholder Relationships: Build and maintain effective working relationships with key stakeholders, both internal and external, to ensure Illicit Finance is at the heart of all FIS investigation work., • Role Model: Act as a role model by demonstrating HMRC values and capabilities., • Operational Planning: Plan, lead, and deploy operationally to maximize cash and listed assets interdiction opportunities., • Recent experience of undertaking civil or criminal investigations or managing a team undertaking this work., • Fully trained Financial Investigator/PoC Authorised Officer with recent, relevant experience and Restraint and Confiscation Accreditations., • Good knowledge of tax regimes administered by HMRC and Civil Recovery Options to maximise Asset Recovery, • Making Effective Decisions, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV, to include experience of up to your last 3 roles. Please use no more than 100 words per role to provide a summary of time spent in role, your key achievements and main responsibilities., • A 500-word Personal Statement. Using specific examples, your personal statement should clearly demonstrate how your skills and experiences meet the person specification and essential criteria. • Making Effective Decisions • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. Do you have an enquiring mind and a passion for solving complex problems? Love making decisions based on evidence and analysis? If so, this could be the role for you. These are some of the most exciting opportunities in Government and Law Enforcement. We're looking for dynamic, enthusiastic individuals who thrive in fast-paced environments, adapt to changing priorities, and bring energy and curiosity to everything they do. If you're ready to dive into varied, meaningful work where every decision counts, we'd love to hear from you. Job description You will be trained to gather and develop intelligence from a variety of sources. The role requires attention to detail, tenacity, resilience and flexibility. You will need to exercise sound judgment and discretion, applying legislation, policy and procedure. The products you develop will be used to attack organised crime groups through onward referrals for criminal prosecution or tax intervention against criminals and seizure of unlawful goods and the proceeds of crime. You will be required to travel within the UK and occasionally overseas and deploy on operations including surveillance of subjects. Key Responsibilities: You'll be joining our wide team of colleagues, your key responsibilities will include: • Gather, analyse, develop and disseminate intelligence to support investigations while using sound judgement to assess evidence and identify risks., • Undertake wide-ranging desk-based duties, including interrogating HMRC and external systems, conducting third-party enquiries, recording and reporting outcomes., • Develop quality cases for intervention and criminal prosecution across all HMRC regimes, such as complex cyber-attacks, money laundering, tax fraud and smuggling of tobacco and alcohol in addition to new and emerging threats., • Collaborate with counter-fraud professionals and law enforcement partners within HMRC and external law enforcement agencies across the UK and overseas, sharing expertise and working as part of a wider team to protect the UK., • Prepare and present evidence within the criminal justice system, including drafting witness statements, attending court and giving evidence as required., • Working to a standard that can withstand inspection by Team Leaders, the Courts and external authorities., • Complying with legislation by undertaking the role of Disclosure Officer in relation to material, created or obtained during an investigation., • Short notice changes, • Some evening/weekend/bank holiday work, • Working an additional 275 hours per annum (not required during training), • Being on-call - 1 week in 4, pre-rostered (not required during training), • Making Effective Decisions, • Communicating and Influencing, • Making Effective Decisions, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • Civil Service Numerical Reasoning Test, • I hold a full current UK driving licence and I am prepared to drive as part of this role, or, • I hold a full current UK driving licence but I have grounds to request this requirement is removed as a reasonable adjustment (due to a disability or underlying health condition as covered by the Equality Act), or, • Making Effective Decisions, • Communicating and Influencing, • set at the same job level, and, • sift/shortlisting: We aim to release results within 2 weeks of the advert close date., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

We’re excited to offer a fantastic opportunity for someone looking to begin their career through an Operational Data Administrator Apprenticeship . This role provides structured training, valuable on the job experience, and the chance to develop skills that will set you up for long-term success. At Portakabin, we provide modular buildings for hire and sale for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction. We’re on the search for a highly motivated apprentice to join our join our GB Hire team in Lingfield. If you’re an ambitious and hardworking self-starter, who is looking to earn while you learn, then we want to hear from you. As an Operational Data Administrator at Portakabin , you will be based at our Lingfield Hire and Service Centre. You remit will be to effectively provide the administrative and data support across our service teams. You will help with the delivery and management of service tasks, including organising information, maintaining accurate data, supporting daily operations, and assisting with reporting. A key part of the role is learning how to help monitor costs and programme deadlines, ensuring that work is always delivered efficiently and professionally at all times. This is a hands on role where you will gain experience in both data handling and business administration while contributing to the smooth running of our services. Our professional apprenticeship programme has been developed to ensure you are supported throughout every step of your journey. Your 2-year apprenticeship will be delivered through a blended learning approach supported by our learning provider, QA. You will be stretched, challenged and supported by a business that views your professional development as a priority. Role Details: • Annual Salary - £19,000, • Role based: Lingfield Hire and Service Centre, Surrey, RH7 6HN, • Contract type: 36.25 Hours Per Week, • Annual leave of 25 days per annum plus bank holidays Daily Tasks • Assist in analysing data to help identify inefficiencies in service areas, including labour costs, cranage and energy usage ., • Report on rectification trends to enable our teams to proactively maintain our building fleet., • Update SAP Records: Accurately input operative labour hours Refurbishment and Fitout costs are up to date., • Manage Job Documentation: Organise and archive "Job Packs," drawings, and building layouts., • Coordinate Rectifications: Log and track rectifications, ensuring information is captured for quality reporting., • Monitor the transport log communicate building movements and any changes to the team, • Financial Admin: Raise and close Service orders, Monitor Planned vs Actual spend and highlight any issues., • Facility Coordination: Manage essential office tasks, including stationery ordering, canteen supplies, and booking travel or accommodation for the team., • Team Support: Assist with holiday tracking, training logs, and payroll data entry into the company Hub., • Safety Reporting: Record "Don't Walk By" (DWB) safety observations and assist in maintaining the Hire Centre Health & Safety board., • Equipment Compliance: Update and monitor records for PAT testing, forklift (FLT) inspections, and lifting equipment certs., • Excel Reporting: Use MS Excel to create simple tables and reports on service activity, labour trends. What we’re looking for…. • 5 GCSEs including Maths and English at Grade 4 or above (A-C) - Please add your grades to your CV before applying, • A candidate with a positive attitude and a real desire to learn, • Fantastic communication skills – both in person and virtually!, • A strong understanding of Microsoft Word, Excel and PowerPoint, • Excellent organisation. planning skills and attention to detail We truly believe that we put our people at the heart of everything we do, and you will have the job security and development opportunities that are rare in the current climate, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us! Apply… If interested, please submit your application as early as possible, applications will be reviewed on receipt. Important Dates: Closing Date - Monday, 13 April Interviews: Commencing April - You will be contacted for in person interviews. Offers issued: Mid-May NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • A range of dedicated health and wellbeing services, • Employee Assistance Program, • A chance to give back to your community with an annual Volunteering Day Off, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)

Project Management Office Lead - Belfast Regional Centre - Erskine House About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.HMRC is one of the UKs largest and most complex organisations, delivering change at national scale. Effective Programme and Project Management Offices (PMOs) are critical to ensuring that our change portfolio is governed, controlled, and delivered with confidence.Job description As a PMO Manager, you will lead PMO services for the Counter Criminal Capabilities Programme, ensuring that governance, reporting, and controls are applied consistently and proportionately in line with HMRC Project Delivery standards. Acting as the single source of truth for delivery information, you will provide senior leaders with clear insight, assurance, and constructive challenge to support informed decision making.The Counter Criminal Capabilities (CCC) Programme will modernise HMRCs investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include:Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation). Modernised investigation management (automation, GDPR-compliant systems). The programme budget is c.£150m over 3 years and the key programme outcome is to protect £1.7bn of HMRC revenue by the end of FY29/30.Person specification Key ResponsibilitiesLead the PMO function, setting direction and priorities to support effective delivery. Embed and maintain PMO standards aligned to HMRC Project Delivery standards and the Project Delivery Capability Framework. Ensure effective governance, reporting, and control across projects and programmes, including coordinating the monthly Counter Criminal Capabilities programme board and running the programme change control process. Provide high quality insight into delivery confidence, risks, issues, dependencies, and performance trends. Lead and develop PMO colleagues, supporting capability building and continuous improvement. Support internal and external assurance activity, ensuring actions are tracked and addressed. Build strong relationships with Programme Directors, Project Managers, SROs, and portfolio teams, providing professional advice and challenge. Essential Criteria Significant experience working in a PMO, programme, or portfolio management role. Proven experience leading governance, reporting, and control in a complex delivery environment. Experience managing or leading PMO teams or specialist resources. Strong understanding of project and programme governance and assurance. Ability to analyse complex information and present clear, concise insight to senior stakeholders. Excellent stakeholder management and communication skills. Transitional Sites Information If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Trinity Bridge House, Manchester - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Behaviours Well assess you against these behaviours during the selection process:Leadership Communicating and Influencing Making Effective Decisions Technical skills Well assess you against these technical skills during the selection process:Your Technical skills will be assessed at interview. You will be asked to deliver a 5-minute verbal presentation (no slides required) on "How your skills and experience equip you to fulfil this role". Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Further details around what this will entail are listed on the application form.Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your Personal Statement and your CV will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview you will be asked behaviour-based questions on Leadership, Communicating and Influencing and Making Effective Decisions to explore in detail what you are capable of and your motivations relevant to the job role.Your Technical skills will also be assessed at interview. You will be asked to deliver a 5-minute verbal presentation (no slides required) on "How your skills and experience equip you to fulfil this role".Interviews will take place virtually via video link.Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Merit List After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Additional Security Information Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Partial Exemption Operational Lead - Belfast Regional Centre - Erskine House About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.Diverse perspectives and experiences are critical to our success and we welcome applications from people from all backgrounds with the experience and skills needed to perform this role.This is a high-profile leadership opportunity for you to add value to HMRCs Large Business (LB) Strategy. LB is a directorate within Customer Compliance Group (CCG) in HMRC and is responsible for the tax affairs of the largest 2000 businesses in the UK, dealing with highly technical tax matters and complex global businesses and bringing in over £9bn in compliance yield per annum.This role is focussed on the partial exemption (PE) regime within VAT and successful applicants will be central to HMRCs response to this complex and significant risk in a high-profile and dynamic area of the tax. This is a senior level job involving the leadership, management and co-ordination of the key compliance risk, accountable to HMRC senior management for the performance of those areas. You will provide co-ordination, strategic thinking and technical leadership across the whole of our VAT community. You will have the understanding and ingenuity to develop, articulate and lead innovative solutions to enable the wider PE community to identify and resolve risks.Further Information Candidate Information Session We will be holding a Candidate Information Session as a group webinar where you can hear directly about a day in the life of the role, the wider team & HMRC. We will also be discussing the application process and next steps. Additionally, there will be time on these sessions for you to ask questions directly to the team.We are holding an information session about this role on Monday 23rd March 2026 at 12pm. To register, follow this link to forms:- HMRC G6 VAT Partial Exemption Operational LeadJob description This role is in a high-profile and dynamic area of the tax and will form a key part of the LB VAT response.We are looking for high-performing VAT professionals with extensive PE expertise and experience, including direct experience of litigation on complex VAT matters, who have a track record of successful delivery of VAT strategic risk management solutions, and a good commercial understanding of businesses across the PE trade sectors.You will help bring about considered, timely and evidence-based decisions that reflect the wider PE strategy.You will lead the development of VAT compliance strategies, informing operational and policy responses on significant PE issues and providing leadership and support to colleagues at a national and, where appropriate, customer level. Highly confident and credible, youll share your knowledge, experience and skills gained in a VAT compliance environment with stakeholders across HMRC, as well as dealing with business customers, Representative Bodies, Counsel and Advisers.Specific responsibilities will include, but are not limited to:Leading the development, management and effective delivery of strategies and projects at pace to address PE risks across HMRCs business population; with a focus on innovation, upstream and data-led solutions.Working closely across HMRC to support the consistent application of core PE principles and efficient administration of the deduction regime.Leading on PE and Business/non-business (BNB) litigation - including the management of the technical and strategic response for significant appeals and interaction with existing case law. This involves ensuring consistency between appeals, instructing Counsel and working closely with Policy/Sols.Oversight and management of formal PE case governance groups.Management of technical issues and initiatives arising from existing policy, the legislative regime, emerging case law and Budget measures.Oversight and advising on the appropriate use of formal PE powers.Work management of G7 PE Sector Leads.Person specification The successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria, as well as their qualifications.Essential Criteria Recent demonstrable experience of working in a VAT specific role in a tax professional environment. (e.g. HMRC compliance officer role; an accountancy or other tax advisory practice; in industry in an in-house tax team.)Extensive knowledge of VAT legislation, including PE/BNB and relevant case law.Experience of taking a leading role in resolving complex VAT issues, while considering the wider impact of decisions.Experience of litigation work including collaborating closely with Counsel .Transitional Sites Information If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Qualifications Candidates will hold one (or more) tax or other professional bodies qualification per below: • Chartered Tax Adviser (CIOT) • Advanced Diploma in International Taxation (COIT) • AIIT (including Paper 4*) A Consultative Committee of Accountancy Bodies (CCAB) membership qualification including: • Institute of Chartered Accountants of England & Wales (ICAEW) • Institute of Chartered Accountants in Scotland (ICAS) • Institute of Chartered Accountants Ireland (ICAI) • Association of Chartered Certified Accountants (ACCA) • Chartered Institute of Management Accountants (CIMA) • Post Graduate full legal qualification - in taxation matters. • For previous or existing HMRC employees TSP or predecessor qualification (TPDP, IDP, ITS2, CPT FT2) - (note - existing HMRC employees would only be eligible if they have completed the appropriate course to get them to G7 level (or above) as a tax professional).Behaviours Well assess you against these behaviours during the selection process:Making Effective Decisions Technical skills Well assess you against these technical skills during the selection process:Technical Skill VAT based questions on a tax scenario. Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.As part of the application process, you will be asked to provide the following:A name-blind CV including your job history, covering your last 5 job roles, and previous experiences to reference how you meet the Essential Criteria and the Person Specification outlined in the advert. For each job role please provide a brief description of the role and key achievements, key responsibilities and key achievements (max 300 words per role). Further details around what this will entail are listed on the application form.Sift If you are successful at sift stage then you will be invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interviewyou will be asked Experience based questions in relation to the Essential Criteria and Person Specification within the CV, to assess your experience and explore in detail your technical capability and expertise. You will also be given a Technical Skills tax based scenario from which you will be asked Technical based questions. Interviews will take place via video link. Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store.If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should:Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Governance and Benefits Manager - Belfast Regional Centre - Erskine House About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.The Counter Criminal Capabilities (CCC) Programme will modernise HMRCs investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include: Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation) Modernised investigation management (automation, GDPR-compliant systems)The programme budget is c.£150m over 3 years and the key programme outcome is to protect £1.7bn of HMRC revenue by the end of FY29/30.Job description The Programme Manager provides strategic leadership of the Programmes governance, PMO, and benefits management teams to ensure that programme governance and controls are in place to ensure successful delivery of outcomes. The role operates at senior level, balancing governance, delivery assurance, and stakeholder management. You will lead cross‑functional teams, manage risk and interdependencies, and provide high‑quality reporting to senior leaders and governance boards.You will work alongside another Grade 6 programme manager - they will be responsible for programme management and delivery of CCC projects. Your respective roles and responsibilities will be regularly reviewed to ensure the right balance between teams.Person specification Key Responsibilities Programme Leadership & DeliveryEstablish and maintain programme governance structures consistent with government standards (e.g., GMPP, HMT Five Case Model) and the HMRC end to end project lifecycle. Oversee programme planning, delivery roadmaps, milestones, resourcing and budgeting. Risk, Issue & Dependency Management Through the PMO team, ensure all programme and project risks, issues, assumptions, and dependencies are identified and proactively managed. Ensure appropriate escalation routes and mitigation actions are defined and monitored. Stakeholder & Relationship Management Build strong and influential relationships across government departments, delivery partners, and enterprise functions. Work closely with the Senior Business Sponsor, Programme Director, and Senior Responsible Owner (SRO), Programme Board, and operational leads to maintain alignment and accountability. Facilitate workshops, briefings, and cross‑functional collaboration forums. Governance, Reporting & Compliance Produce highquality progress reports, dashboards, and papers for Programme Boards, SRO reviews, and assurance activities. Responsibility for the programme business case and updates to it as required for governance and to reflect progress / any changes Ensure adherence to relevant governance standards, including government delivery frameworks, assurance checkpoints, and audit requirements. Manage external reviews, including Gateway/IPA health checks, where applicable. Responsibility for programme change control processes People Leadership & Team Management Lead multi-disciplinary project teams and matrix resources, promoting a positive, inclusive, and high‑performance culture. Your team of direct reports will change over time but on average is expected to be 10-15 FTEs. Provide coaching, guidance, and support to Delivery Managers, PMs, Analysts, and other project staff. Champion professional development aligned to Project Delivery frameworks. Benefits Management & Business Change Alignment Own the benefits strategy, ensuring benefits are tracked, measured, and aligned to the business case and organisational objectives. Work with Change, Operations, HR, and Communications to embed change fully into business areas.Essential Criteria: Significant experience delivering complex programmes in UK Government/Civil Service, large public‑sector bodies, or a National Security context. Experience of working in an intelligence or investigation environment, from either an operational or programme delivery perspective. Comprehensive understanding of programme governance, assurance, benefits management, risk methodologies, and government delivery frameworks (e.g., NISTA, GMPP, HMT business case guidance). Demonstrable leadership in complex, fast‑paced environments with competing priorities. Excellent communication skills with senior stakeholders, including drafting board-level papers and presenting to senior leaders. Experience managing suppliers, delivery partners, or outsourced teams in large-scale transformation.Additional Security Information Please note: Developed Vetting (DV) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below.Transitional Sites For more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Trinity Bridge House, Manchester - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stageLeeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Behaviours Well assess you against these behaviours during the selection process:Leadership Communicating and Influencing Making Effective Decisions Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV including your job history. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert. Further details around what this will entail are listed on the application form.Sift At sift your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, you will be assessed on the following behaviours:Leadership Communicating and Influencing Making effective decisions You will be expected to deliver a 5-minute verbal presentation (no slides) on "How your skills and experience equip you to fulfil this role.Interviews will take place via video link. Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Merit List After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Developed Vetting (DV) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for DV is 10 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Short term temporary contract - East Belfast - Immediate start Your new company A well‑established and reputable engineering and technical services provider, this organisation has built a strong presence across Northern Ireland through consistent service delivery and long‑term customer partnerships. Due to continued growth and increased operational activity, the finance team is now seeking an experienced Accounts Payable professional to support their expanding workload. You will be joining a supportive, close‑knit finance function within a stable and growing business that values accuracy, teamwork, and continuous improvement. Your new role As the Accounts Payable Specialist, you will manage the end‑to‑end supplier invoicing process, ensuring all financial transactions are processed accurately and on time. Your responsibilities will include: • Processing high volumes of supplier invoices and matching to purchase orders, • Reconciling supplier statements and resolving discrepancies, • Managing weekly/monthly payment runs and preparing remittances, • Maintaining accurate financial documentation and audit‑ready records, • Liaising with suppliers and internal teams to resolve queries promptly, • Supporting month‑end processes, accruals and reporting requirements, • Previous experience in an Accounts Payable or finance processing role, • Strong attention to detail and confidence handling high‑volume transactions, • Excellent communication skills and ability to build strong supplier relationships, • Good IT proficiency, ideally including Sage/ERP systems and Microsoft Excel, • Ability to work independently, manage deadlines and prioritise workload effectively, • A proactive approach to problem‑solving and continuous improvement, • Having previously worked in the construction space would be advantageous What you'll get in return • £13- £14 per hour, • 40 hours per week, • Paid holidays, • On site parking, • An opportunity to join a passionate team with great culture, • Based in East Belfast, • Close to transportation links What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4772373

Electrical Contracts Manager – NI Based Projects Your new company M&M Contractors, a leading Belfast-based firm, is seeking an experienced Electrical Contracts Manager to join their senior management team. Renowned for delivering high-quality solutions to a blue-chip client base across Utilities (Power/Telecoms), Civil Engineering, and Infrastructure, M&M has built its reputation on customer focus, technical excellence, and long-standing industry expertise. In this pivotal role, you’ll oversee electrical projects for major clients, including commercial installations and EV infrastructure across Northern Ireland. You’ll be responsible for pricing, managing contracts, and leading a small team of electricians and operatives – with scope to grow and shape the team as the business continues to expand. This role demands strong commercial acumen, with the ability to manage budgets, drive profitability, and maintain high standards of delivery across multiple projects. You’ll be expected to make strategic decisions that support both operational efficiency and client satisfaction. Your new role This is a key leadership position where you’ll oversee electrical projects for major clients, including commercial installations and EV infrastructure across Northern Ireland. You’ll be responsible for pricing, managing contracts, and leading a small team of electricians and operatives, with scope to grow and shape the team as the business continues to expand. • Take full ownership of electrical projects, ensuring they are delivered on time, within scope, and on budget., • Develop project plans, schedules, and budgets, ensuring all financial targets are met., • Liaise with clients, engineers, subcontractors, and stakeholders to define project requirements, including ESB and NIE., • Oversee procurement of materials, ensuring cost-effective and timely delivery., • Monitor and track project progress, addressing any challenges or deviations., • Technical Oversight & Compliance, • Review and approve electrical designs, ensuring adherence to regulations and industry standards., • Conduct site inspections to monitor quality control, safety compliance, and progress., • Identify risks and implement mitigation strategies to ensure project success. Key Requirements: • NVQ/C&G Level 3 in Electrical Installation (or equivalent), • Minimum 5 years’ contract/project management experience within the electrical industry, • Strong IT skills, particularly in MS Excel, • Proven ability to lead and manage teams, • Market-leading basic salary, • Premium healthcare & pension, • Death-in-service cover, • Discretionary bi-annual bonus, • CEF holidays, • Top-of-the-range company vehicle or car allowance 4729031

Customer Service Representative (French & English Bilingual). For one of our globally leading tech clients we are urgently looking for an experienced Customer Service Representative (French & English Bilingual) for a long contract based in. Deliver excellent customer service through.

Job Description: Pay:£14.50-£16.25 per hour Experience:minimum 1 year Days of work:Monday - Friday Start times:08.00am Contract type:Temp to perm available Additional support:working alongside a porter Turbo Driving is proud to be partnering with a leading logistics company to recruit reliable Class 2 HGV (C) Delivery Drivers. delivering to retail and licenced premises. based out of BT6. The Role: • Two-person team deliveries, • Delivering to retail and licenced premises, • Hold a valid UK Category C (Class 2) licence, • Hold a valid UK Digital Tachograph Card, • Hold a valid UK CPC Card, • Able to meet the physical demands of the role (the role is physically demanding), • Excellent customer service skills, • Good communication skills, • Weekly pay, • Ongoing work, • Temporary to permanent placement, • Free onsite parking, • Competitive rates of pay, • Ongoing investment and training provider JBRP1_UKTJ

Apply Now Customer Service Advisor - Permanent Office based Belfast New career with prospects and security! This is an amazing opportunity to join one of the N Ireland's leading Healthcare Providers that offers excellent career prospects and a positive working culture. Benefits inculde full private medical health cover plus 35 days leave and modern office facilities inc Gym and mega Canteen! NB* "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you" As Appointments Advisor you will be resposible for dealing with all inbound calls to the department. The roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient’s journey from initial enquiry to discharge. Job Title: Appointments Advisor - Patient Services Call Team Contract: Full time, permanent Hours: 37.5 per week M-F (9-5 or 10-6 ) Sat rota basis 9-3 Salary: £24,855 per annum. Excellent customer service is something that should come naturally to you along with the ability to display empathy and demonstrate strong listening skills. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry. • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries. • Following up on enquiries by phone and email. • Proactively follow the Patients’ Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly. • Process and book all referrals within appropriate time frames. • Scheduling of surgical procedures within specific time scales. • Ensuring that all patient treatment records are accurate and up to date. • Liaising with colleagues across a variety of teams

Customer Service Advisor - Permanent Office based Belfast New career for 2026! This is an amazing opportunity to join one of the N Ireland's leading Healthcare Providers that offers excellent career prospects and a positive working culture. Benefits inculde full private medical health cover plus 35 days leave and modern office facilities inc Gym and mega Canteen! NB* "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you" As Appointments Advisor you will be resposible for dealing with all inbound calls to the department. The roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient’s journey from initial enquiry to discharge. Job Title: Appointments Advisor - Patient Services Call Team Contract: Full time, permanent Hours: 37.5 per week M-F (9-5 or 10-6 ) Sat rota basis 9-3 Salary: £24,855 per annum. Job Summary: As an Appointments Advisor, you will be responsible for ensuring the smooth and efficient transition of all patients from initial enquiry, through to eventual discharge and follow-up appointments. Appointments Advisors are the first and last point of contact for patients and are therefore responsible for delivering and maintaining the excellent standard of service that oue patients can expect and have become accustomed to. A key part of the role will involve managing a high volume of incoming patient enquiries via telephone, email, and web-based communication. Successfully candidates will quickly become knowledgeable of all aspects of the Group’s service provision and provide accurate and timely advice to all external stakeholders. Another key part of the role will involve the scheduling and management of patient appointments, consultations, and surgical procedures. Appointments Advisors assist with the efficient use of hospital capacity whilst ensuring that all patients are seen in a timely manner that suits their own schedule. We are looking for candidates with strong communication skills who can confidently respond to a high volume of enquiries across a range of clinical areas whilst staying organised and proactive to ensure that patients receive their preferred outcomes. Excellent customer service is something that should come naturally to you along with the ability to display empathy and demonstrate strong listening skills. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry. • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries. • Following up on enquiries by phone and email. • Proactively follow the Patients’ Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly. • Process and book all referrals within appropriate time frames. • Scheduling of surgical procedures within specific time scales. • Ensuring that all patient treatment records are accurate and up to date. • Liaising with colleagues across a variety of teams

Maintenance Electrician - Belfast - Salary up to £40,000 CBW have a new opportunity for an experienced Electrician to join a leading FM provider on a permanent basis. You will be responsible for providing electrical and building services engineering maintenance to a variety of client properties throughout Belfast and Northern Ireland. Key Responsibilities: Carry out electrical PPM, proactive, and reactive maintenance works as issued through the helpdesk, ensuring completion within agreed timeframes and exceeding customer expectations Undertake general building services maintenance, including basic fabric works, HVAC, mechanical, and associated tasks Respond to client call-outs as part of the agreed on-call rota Perform contractor control duties on behalf of the client, including monitoring contractor performance and workmanship to ensure required standards are met Issue Permits to Work in line with site and client procedures Ensure all electrical equipment operates to specified performance criteria Maintain equipment and surrounding work areas to agreed company and client standards Provide a professional service, representing the company in a manner that ensures high levels of customer satisfaction Evaluate performance and ensure that all equipment under contract is serviced and maintained correctly Take a proactive approach to client liaison, addressing concerns directly or escalating to management where required Maintain full awareness of contractual obligations and client requirements at all times Ensure all administrative tasks are completed accurately and on time, with all documentation and records properly maintained Ensure full compliance with Health & Safety regulations, including risk assessments, COSHH, and safe systems of work Proactively identify opportunities for service improvements and innovations to enhance service deliveryPerson Specification: Background in Facilities Management (FM) or a similar environment, with a clear understanding of mobile working Comfortable with travelling between multiple sites as part of the role Proven experience completing Planned Preventative Maintenance (PPM) on electrical systems Fully electrically qualified, holding one or more of the following: 18th Edition Wiring Regulations NVQ or City & Guilds in Electrical Installations AM2 Experience working in a mobile maintenance role within commercial environments F-Gas certification - Opportunity to gain thisSalary & Benefits: Salary up to £40,000 Monday to Friday - 8am - 5pm On call 1 in 10 (£150 standby) Generous overtime at 1.5 & 2. 25 days holiday including bank. Generous workplace pension scheme. Training, development & progression opportunities