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Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues, and partners and to improve the world around them. Our people are key to our success and each role contributes to the Group’s ongoing progress in communities around the world. CU Apprenticeships (Better Futures) Ltd, as part of the Coventry University Group, is a provider of Higher and Degree Apprenticeships. We offer high quality education in line with approved apprenticeship standards with an emphasis on providing excellent teaching and learning in partnership with our employer-clients. The Role Our The Role We are seeking an organised and client-focused Apprenticeship Contract Manager to support the University Group’s corporate plan and play a key role in the successful on-boarding of apprentices. In this role, you will guide employer clients from the initial sales phase through to admissions, ensuring a smooth and informed transition for their employees joining our apprenticeship programmes. You will act as the first point of contact for employer clients, responding to queries promptly and professionally. A key part of the position involves issuing apprenticeship contracts and ensuring all stakeholders are fully briefed on programme requirements, responsibilities, and entry criteria. Key Responsibilities • Client Engagement & Enquiries, • Working under the direction of the Lead Apprenticeship Contract Manager, you will respond to opportunities from both new and existing employer clients. This includes promoting apprenticeship programmes, replying to incoming enquiries in a timely and professional manner, and maintaining a high standard of customer service., • Promoting Apprenticeships, • You will represent the University Group at employer meetings and networking events, delivering presentations alongside colleagues to promote our apprenticeship offering. Your ability to build rapport and communicate confidently will support the growth of employer partnerships., • Employer Liaison & Admissions Preparation, • Managing a caseload of employer clients, you will ensure they are fully prepared for the admissions stage. This includes briefing them on programme details, clarifying employer responsibilities, ensuring selected staff meet required entry criteria, and maintaining an accurate admissions pipeline. You will also supply timely data to the Lead Apprenticeship Contract Manager for reporting purposes. Our Successful Candidate Our ideal candidate will be educated to degree level or possess equivalent professional experience gained in a similar role. You will bring a strong background in account management, demonstrating your ability to build and maintain positive working relationships with a wide range of employer clients. Experience issuing contracts is essential, alongside significant commercial exposure within a target-driven, customer-focused environment. You will also have experience within Higher Education, Work-Based Learning or Apprenticeships, enabling you to confidently support employer partners and navigate sector processes. A proven track record in networking—particularly in initiating and sustaining meaningful partnerships with employers and stakeholders—is highly desirable. In addition, you will have a solid working understanding of the DfE Apprenticeship Funding Rules. To succeed in this role, you will be highly organised and capable of managing multiple priorities while meeting tight deadlines. Exceptional attention to detail is critical, as is the ability to maintain accurate data and records. You will be confident in using a range of IT systems and comfortable working within a regulated environment where compliance is key. The Benefits As a staff member of CU Apprenticeships Limited, you will have access to a wide range of industry leading rewards and benefits which includes: • Excellent Employers Pension Contribution, • 30 days Annual leave plus Bank Holidays, • New Holiday Purchase Scheme up to 5 additional days, • Life Assurance 4 x Salary, • BUPA Cash Plan, • 50% off Tuition Fees for staff dependants, • CU Reward Scheme – Discounts across a range of High Street/ Online Retailers, • Cycle To work scheme Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. Closing Date: 24th July

Data Analyst Location: Coventry (CV3) - Hybrid Working (up to 3 days per week onsite)Salary: Circa £50,000Contract: 12-Month Fixed-Term Contract We are recruiting for a Data Analyst to join a well-established and growing organisation on a 12-month fixed-term contract. This is an exciting opportunity for an analytically minded professional who enjoys turning data into actionable insights and partnering with marketing and commercial teams to drive business performance. This role will play a key part in supporting marketing and customer insight initiatives, helping stakeholders make informed decisions through high-quality reporting, analysis, and recommendations. The Role Working closely with Marketing, Insights, E-commerce, and senior business stakeholders, you will be responsible for delivering meaningful analysis across customer behaviour, campaign performance, segmentation, and commercial performance. You will use SQL, Power BI, and Excel to build reporting solutions, automate manual processes, and provide insights that influence business strategy and marketing effectiveness. Key responsibilities include: • Analysing marketing campaign performance, ROI, customer engagement, and channel effectiveness, • Producing customer segmentation and behavioural analysis to support targeted marketing activity, • Creating and maintaining Power BI dashboards and self-service reporting solutions, • Extracting, transforming, and validating data using SQL, • Supporting customer insight initiatives, customer journey analysis, and loyalty programmes, • Providing data and reporting to support strategic marketing and customer experience projects, • Working with stakeholders to understand business requirements and translate them into analytical solutions, • Improving reporting efficiency through automation and reusable datasets About You To be successful in this role, you will have strong analytical and reporting skills combined with experience working with marketing or customer data. You will be comfortable engaging with stakeholders across the business and explaining the story behind the numbers. Essential Skills & Experience • Proven experience as a Data Analyst, Marketing Analyst, Customer Analyst, BI Analyst, or similar analytical role, • Experience working with marketing data, campaign performance data, customer insight, CRM data, or customer behaviour analysis, • Strong SQL skills, including querying, joining, transforming, and validating data, • Advanced Excel skills including Pivot Tables, Power Query, and complex formulas, • Strong Power BI experience, including dashboard development, data modelling, and DAX, • Ability to translate business questions into actionable insights and recommendations, • Excellent communication and stakeholder management skills Desirable Experience • Customer segmentation and audience analysis, • Campaign performance and ROI analysis, • Customer journey, loyalty, or customer experience analytics, • Experience with Azure Synapse, Databricks, Microsoft Fabric, or similar cloud data platforms, • Experience within retail, distribution, e-commerce, trade, or multi-site environments What's on Offer? • Salary circa £50,000, • Hybrid working - up to 3 days per week onsite in Coventry (CV3), • 12-month fixed-term contract, • Opportunity to work on high-profile marketing and customer insight initiatives, • Collaborative and stakeholder-facing role with real business impact, • Modern analytics environment using Power BI, SQL, and cloud-based data platforms If you're passionate about using data to improve marketing performance, customer engagement, and business decision-making, we'd love to hear from you.

Buyer (Supply Chain / Procurement)\n Location: Coventry (Hybrid working 2 days per week)\n Salary: circa £36,000\n Hours: 37.5 per week \n Contract: Permanent\n\nWe are recruiting for an experienced Buyer to join a growing manufacturing and engineering business at their new Coventry site. This is a hands-on role combining purchasing, scheduling and supply chain coordination, with real ownership of materials planning and supplier performance.\n\nYou will be responsible for the procurement of materials, components and equipment, ensuring stock availability aligns with production and customer demand. Working closely with engineering, production, operations and logistics, you will play a key part in keeping the supply chain moving and improving supplier performance.\n\nKey responsibilities include:\n\n• Planning, scheduling and monitoring goods and services to meet production requirements, using techniques such as JIT, Kanban, blanket POs and rescheduling\n • Ensuring raw materials, components and production supplies are ordered accurately and delivered on time\n • Managing inventory and safety stock levels to balance customer service with effective use of capital\n • Maintaining material, supplier and planning data within the MRP/ERP system\n • Investigating shortages and carrying out root cause analysis with corrective actions\n • Supporting installation and inventory plans by providing clear guidance on material availability\n • Managing supplier performance, delivery metrics and quality issues\n • Analysing data in Excel (including pivots and lookups) to identify improvement opportunities\n • Supporting logistics, shipping and import processes\n • Working with design teams on drawings, product descriptions and codes to ensure accurate procurement\n • Leading supplier negotiations and driving cost saving and cost avoidance initiatives\n • Managing commercial risks and maintaining accurate reporting to support decision making\n • Building strong relationships across engineering, production, sales, operations and external suppliers\n\nAbout you:\n\n• Proven experience in buying, supply chain or materials planning\n • Experience using MRP / ERP systems\n • Strong Excel skills including pivot tables, vlookups and basic formulas\n • Confident communicator with a practical, solution-focused mindset\n • Strong commercial awareness and negotiation ability\n • Able to manage priorities in a fast-paced environment\n • Comfortable working cross-functionally and influencing stakeholders\n\nDesirable (but not essential):\n\n• International purchasing experience, including Far East sourcing\n • Logistics or import experience (or willingness to learn)\n\nThis is a site-based role in Coventry, with occasional travel to suppliers and other UK locations as required. \nIf you’re a Buyer who enjoys ownership, variety and making a tangible impact on supply chain performance, this is a great opportunity. \n\nINDL

Are you an experienced Plumber looking for a long-term contract on a static commercial site?\n \n We're recruiting for a Plumber to join a leading Facilities Management provider on a 6-month contract based at a static commercial site in Coventry.\n \n Offering £20-£22 per hour, this is an excellent opportunity to join an established on-site maintenance team carrying out planned and reactive plumbing maintenance. With no travel between sites, a Monday to Friday working pattern, and the potential for the contract to be extended, this role offers excellent stability and work-life balance.\n \n The Role \n \n As the Plumber, you will:\n \nCarry out planned preventative maintenance (PPM) and reactive plumbing repairs across a commercial site. \nDiagnose faults and complete plumbing repairs, maintenance, and minor installations. \nCarry out routine inspections to ensure plumbing systems remain safe, compliant, and fully operational. \nWork closely with the on-site Facilities Management team to deliver a high standard of service. \nEnsure all work is completed in line with health and safety regulations and company procedures. You \n \n To be successful in this role, you'll bring:\n \nNVQ Level 2 or Level 3 in Plumbing (or equivalent). \nExperience working within commercial building maintenance or Facilities Management. \nStrong fault-finding and problem-solving skills. \nExperience delivering both planned and reactive maintenance. \nA professional approach with excellent communication and customer service skills. What's in it for you? \n \n Join a leading Facilities Management contractor delivering maintenance services across a well-established commercial site.\n \n£20-£22 per hour. \nApproximately 6-month contract with the potential for extension. \nMonday to Friday, 8:00am-4:00pm. \nStatic site in Coventry with no travel between multiple locations. \nImmediate start available. Apply Now! \n \n If you're an experienced Plumber, Maintenance Plumber, Commercial Plumber, or Plumbing Engineer, we'd love to hear from you.\n \n Click 'Apply Now' to submit your CV today. Interviews are taking place now, with an immediate start available for the right candidate

Our OEM Client based in Whitley, Coventry, is searching for a HR Operations Administrator to join their team, Inside IR35. This is a contract position with a proposed end date of 1st July 2027.\n\nUmbrella Pay Rate: £23.60 per hour.\n\nDuties:\n\nProcess all employee lifecycle changes including new starters, leavers, transfers, promotions, and contract amendments.\nPrepare and issue employment contracts, offer letters, onboarding packs, and exit documentation.\nManage offboarding processes including final documentation, equipment returns, and system deactivation and filing employee documentation.\nMaintain accurate employee data in HR systems e.g., SuccessFactors.\nUpdate organisational structures, reporting lines, job titles, and position data\nEnsure data integrity and compliance with audit, payroll, and reporting requirements.\nRun routine HR reports e.g. Priority report and support ad‑hoc data requests.\nSupport system testing, updates, and troubleshooting.\nEssential Skills, Knowledge and Experience Required:\n\nGood Organisational skills and ability to prioritise workload in a fast-paced environment.\nA good communicator (written and verbal) with a strong customer focussed mindset.\nAn effective team player who supports team members.\nExperience of using Success Factors, Open Text, C4S and Microsoft Office.\nPrevious experience of working in a Shared Service environment or administrative role.\nDesirable, Skills, Knowledge and Experience Requested:\n\nData analytical skills

Join Our client as Aftersales Operations Specialist, Must have experience on SAP\n\nAre you an enthusiastic aftersales professional with a passion for delivering top-notch customer service? Do you thrive in a fast-paced environment where your skills can shine? Are you a SAP superuser? If so, keep reading…\n\nHours: Monday to Thursday: 08:00 - 16:45, Friday: 08:00 - 15:45 (1-hour unpaid lunch)\n\nStart date: ASAP\n\nDaily Rate: £126 - £145\n\nContract: 3-6 month temporary contract with a view to move into a permanent position. \n\nLocation: Coventry\n\nAbout the Role:\n\nAs Aftersales Operations Specialist, you will be at the heart of operations, ensuring that customers in the UK and Ireland receive exceptional service and timely support. Your expertise will help drive business objectives and maintain strong relationships with our customers and suppliers.\n\nMain Duties:\n\nPrepare accurate and timely spare parts quotations using our SAP system.\nProcess spare parts and service-related orders efficiently.\nCoordinate customer returns, repairs, invoicing, and credit processes seamlessly.\nProactively monitor and manage open orders to ensure on-time delivery.\nExpedite sales order backlog to maximize billing output.\nBuild and maintain strong relationships with customers and suppliers.\nProvide high-quality, responsive customer service across all communication channels.\nMonitor local stock levels and backorders, addressing shortages proactively.\nDrive improvements in quoting, order processing, and customer service. \n\nIs this you? \n\nExperienced on SAP including producing quotes and processing orders.\nExcellent communication skills with strong commercial awareness and a customer-focused approach.\nAn inquisitive mindset with a proactive approach to problem-solving.\nStrong analytical and complex problem-solving skills.\nEffective collaboration across cross-functional teams. \n\nIf you are ready to take on this exciting challenge and contribute to our clients global success, we encourage you to apply! Join us as we build strong relationships and deliver exceptional service to our valued customers in the manufacturing and production industry.\n\nApply Today!\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Field Service Forklift Engineer - Coventry - £35,000 – £40,000 Basic DOE + Overtime & Benefits\nAn established and UK leading Logistics supplier are recruiting for an experienced Field Service Forklift Engineer to cover their customer sites closely located in Coventry.\nThis is a hands on Engineer role suited to someone with experience in forklift mechanics, car mechanics or machine fixing you will be responsible for carrying out servicing, maintenance and breakdown repairs on a wide range of forklift trucks and materials handling equipment. The company offers strong job security, realistic workloads and a supportive engineering environment.\nForklift Engineer Key Responsibilities\n Planned servicing, maintenance and breakdown repairs on forklift trucks in a large distribution centre\n Fault finding and diagnostics on diesel, LPG and electric equipment\n Working with hydraulic, pneumatic and electrical systems\n Completing typically 3–6 jobs per day, depending on complexity\n Maintaining accurate service and repair records\n Providing a professional, customer-focused service on site\n Managing workload efficiently across assigned customer sites\nAbout You as a Forklift Engineer:\n Time served forklift / plant / materials handling engineer\n Strong fault-finding and diagnostic engineer experience\n Good knowledge of hydraulics, electrics and control systems\n Experience working on counterbalance, reach trucks and other MHE ideal\n Full UK driving licence (Van provided for company use only)\n Well organised, reliable and professional\n Hands on, practical approach to problem solving\nForklift Engineer Competitive Salary & Benefits\n £35,000 – £40,000 basic salary DOE\n Paid overtime & call out payments Plus Seasonal Bonuses £££\n Company van (business use between sites)\n Mobile phone & PDA\n Enhanced 25 days holiday + bank holidays\n Pension scheme & Death in Service\n Long service awards\nWhy Join Our Team ?\n Monday to Friday schedule 08:30 – 5pm with potential flexibility on hours\n Stable employer with long serving engineers, competitive salary and well rewarded with regular bonus and rewards.\n Supportive management and realistic workloads\n Strong continuity of work\n Engineers are trained, trusted and well supported\nIf you’re ready to bring your expertise to a high performing business where quality and precision drive every decision apply today to Elle Louise Tucker. I would be keen to speak to anyone with the right experience regionally as I have further vacancies incoming throughout the UK please apply direct.\nPlease note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days please assume you have not been selected on this occasion.\nZoom Recruitment Services Ltd is a specialist employment agency supplying permanent, temporary and contract staff within the Logistics, Manufacturing and Engineering sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures

Primary purpose of position To deliver a professional, high‑quality customer experience by managing first‑line customer contact and enquiries throughout the contract lifecycle, resolving standard and low‑complexity cases quickly across phone, email and digital channels, while meeting Leasys service level objectives and quality standards. The role uses established processes, scripts and templates to provide accurate information, complete administration and, where required, triage and transfer cases to Level 2 or specialist functions to ensure timely resolution. Location: Coventry Office Based - 3 days a week in the office (2 days at home after training is complete) Salary: £26,000 - £26,500 based on experience Drivers of Success • Fast, accurate closure of standard/low‑complexity enquiries within agreed SLAs and quality requirements., • High customer satisfaction and positive feedback through clear communication and “right first time” handling., • Correct use of systems, templates, customer verification steps and complete case documentation., • Effective triage: recognising when escalation/transfer is required and providing strong case notes to prevent rework., • Strong teamwork and knowledge sharing to improve consistency and reduce repeat contact. Job Deliverables • Multi‑channel handling of incoming customer enquiries with professional telephone and written responses., • Resolution of standard “quick close” cases, typically including: contract information / basic contract data enquiries (e.g., term, mileage) missing documents e.g.invoices/credits/contracts) and document sending via agreed routes, • My Leasys portal guidance and first‑line troubleshooting, • General maintenance process guidance (and correct routing when approvals are needed), • first‑line end‑of‑contract queries (return process information, where/how/when), • initial accident notification intake and correct routing for repair approval flows, • Accurate case creation, categorisation, documentation and closure in CRM/contact systems., • Correct transfer of cases requiring specialist processing (finance, contract management, full service, remarketing, sales support, supply chain), including clear customer updates. Necessary actions to achieve deliverables • Handle inbound calls/emails/digital messages; apply customer identification/validation checks and record all relevant contract details in the case., • Use approved scripts/templates; tailor communications appropriately while maintaining accuracy and compliance., • Apply correct reason codes / categorisation to support routing, reporting and searchability; include required identifiers (e.g., customer reference, vehicle identifier) in case titles/notes., • Resolve eligible Level 1 cases end‑to‑end and close without transfer; where transfer is needed, provide strong summaries, attach supporting documents, and set expectations with the customer., • Manage “awaiting customer info” steps (e.g., suspend/pause per process), follow up within defined timeframes, and close with appropriate customer messaging when inputs are not received., • Work to service levels and queue discipline; flag recurring issues and process gaps to team leaders to improve customer experience. Required Knowledge and Skills Foreign Language skills: Education level, professional qualifications, vocational training: • GCSE/AS/A level or equivalent in Maths and English Required experience: • 1-2 years experience in Customer Services essential and within a call centre environment desirable, • Desirable to have knowledge and experience of administering leasing products., • Excellent communication skills required – ability to communicate both verbally and in writing., • Strong numeric and analytical skills with meticulous attention to detail, • Ability to use Excel at basic level is preferred., • Knowledge of Contract Hire and Leasing industry - Preferred. Technical Skills and Personal characteristics: • Effective communication skills: ability to liaise and communicate with external customers, suppliers, and internal departments at all levels., • Ability to prioritise and multi-task., • Good communication skills, written and verbal., • Ability to use own initiative., • Able to work to deadlines., • Ability to work well in a team environment. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Renewables Supervisor\n\nAbout Our Client\n\nOur client is a leading provider of compliance, property, and energy services across the UK, employing nearly 4,000 people across more than 20 regional offices.\n\nWorking in partnership with housing associations, local authorities, and residents, they deliver high-quality energy and compliance solutions that improve sustainability, safety, and quality of life. With a strong focus on innovation, operational excellence, and renewable technologies, our client continues to play a key role in the UK's transition to a low-carbon future.\n\nThe Role\n\nWe are seeking an experienced Renewables Supervisor to lead the delivery of renewable energy projects across a growing portfolio of domestic and commercial installations.\n\nThis is a fantastic opportunity for a technically strong professional with proven leadership experience to oversee field operations, support engineers and administrators, and drive high standards of service delivery. Combining technical expertise, people management, and operational oversight, this role is ideal for someone looking to make a significant impact within a forward-thinking renewable energy business.\n\nKey Responsibilities\n\nOperational Management\n\n Act as the primary point of contact for field teams within your designated region.\n\n Oversee day-to-day field operations, ensuring work is completed safely, efficiently, and in line with service level agreements.\n\n Monitor repair and maintenance activities, ensuring issues are resolved within agreed timescales.\n\n Maintain visibility of work pipelines and future workloads to effectively plan resources and capacity.\n\n Track job progress and proactively address any delays or bottlenecks.\n\nTechnical Support & Quality Assurance\n\n Provide technical guidance and support to engineers, resolving complex field-related issues.\n\n Ensure renewable energy systems remain operational while maintaining high standards of quality and compliance.\n\n Review installation reports and post-completion surveys, identifying trends and opportunities for continuous improvement.\n\n Assess and scope additional works required following installations, ensuring all opportunities are identified and actioned.\n\n Review referrals and survey requirements, coordinating appropriate follow-up actions.\n\nClient & Stakeholder Management\n\n Manage customer complaints and escalations, providing effective resolutions and maintaining positive client relationships.\n\n Deliver clear and professional updates to clients regarding job progress, quotations, appointments, and installation challenges.\n\nCommercial & Performance Management\n\n Prepare quotations for additional works using relevant schedules of rates (SOR) and pricing methodologies.\n\n Monitor team performance and identify areas for improvement, escalating recurring issues where necessary.\n\nLeadership & People Management\n\n Lead, mentor, and support field-based and administrative teams.\n\n Conduct performance management activities and ensure expectations are clearly communicated and achieved.\n\n Support the ongoing development and training of team members.\n\nSkills & Experience\n\nEssential Qualifications\n\n Valid domestic and/or commercial gas qualifications\n\n Part L Qualification\n\n Full UK Driving Licence\n\nEssential Experience & Knowledge\n\n Proven experience managing operational or engineering teams.\n\n Strong technical understanding of renewable energy systems and energy efficiency technologies.\n\n Experience designing and specifying domestic and commercial energy efficiency solutions.\n\n Solid knowledge of gas safety regulations and industry standards.\n\n Strong organisational, planning, and workload management skills.\n\n Excellent problem-solving and decision-making abilities.\n\n Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.\n\n Strong communication and stakeholder management skills with the ability to build relationships at all levels.\n\nDesirable Experience\n\n Previous experience working within the social housing sector.\n\n Knowledge of low-carbon technologies including solar PV, heat pumps, and other renewable systems.\n\nArdour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nCandidates must be eligible to live and work in the UK.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.\n\n#Renewables\n#Heating\n#renewableenergy\n#Supervisor

Service Controller (Engineering / Facilities Services)\n\nCoventry | Full-Time | Monday-Friday\n\nA well-established and growing engineering services business is seeking a Service Controller to join their busy operations team, supporting delivery across a major national contract.\n\nThis is an excellent opportunity for an organised and proactive individual with experience in service coordination, administration, or engineering support environments.\n\nThe Role\n\nWorking as part of a collaborative service team, you will play a key role in ensuring the smooth delivery of planned and reactive works across multiple sites nationwide.\n\nKey responsibilities include:\n\nCoordinating and scheduling engineers for emergency callouts and reactive works\nManaging incoming service requests and responding to customer queries\nLiaising closely with engineers, clients, and subcontractors\nUpdating internal service systems, portals, and revenue tracking tools\nRaising purchase orders, processing invoices, and supporting costing activities\nMonitoring job progress and ensuring service delivery targets are met\nProviding general administrative support to the service functionWhat We're Looking For\n\nPrevious experience in a service coordination, helpdesk, or engineering admin role\nStrong organisational skills with the ability to manage multiple tasks\nExcellent communication skills and customer-focused approach\nComfortable working in a fast-paced environment with changing priorities\nGood IT skills, including experience using service management systems\nA team player with a proactive and problem-solving mindsetDesirable:\n\nExperience within HVAC, FM, or a related engineering/service industry\nUnderstanding of job costing, scheduling, and service delivery processesWhat's on Offer\n\nSalary: £24,000 - £26,000 (depending on experience)\nStable, long-term opportunity within a growing organisation\nSupportive and team-oriented working environment\nOn-site parking and company eventsWorking Hours\n\nMonday to Friday, 9:00am - 5:00pm (office-based role)Apply Now\n\nIf you're currently working in a service coordination or engineering support role and looking for your next opportunity, we'd love to hear from you

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.\nRemote Customer Service Advisor benefits:\n 30 days paid annual leave (pro‑rata), rising with length of service\n Pension scheme\n Perkbox retail and online discounts\n Employee Assistance Programme (24/7 support line)\n No commute and reduced environmental impact\n Real‑time support while working remotely\n Flexible working patterns to support work‑life\n Training is included to prepare you for this role\nRemote Customer Service Advisor role:\nAs a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours\nKey Responsibilities\n• Respond to customer enquiries across phone, email, chat and multi‑channel platforms\n• Provide accurate information, resolve queries and deliver high‑quality customer service\n• Navigate multiple online systems to update customer records and manage cases\n• Follow all call handling, data protection and quality assurance guidelines\n• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions\n• Escalate issues appropriately and follow required processes for complaints or safeguarding\n• Work autonomously in a remote setting, maintaining productivity and service levels\n• Attend mandatory training, coaching and performance feedback sessions\n• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.\nRemote Customer Service Advisor pay:\n£12.71 per hour

Equity Energies is changing the way organisations approach energy strategy. We create energy equity for businesses and organisations by turning their Net Zero ambitions into action which delivers environmental, societal, and commercial value. For more than 20 years, we’ve been at the forefront of the energy transition and our commitment remains unchanged; to continue to improve the energy model so it’s fit for the future, delivering greater efficiencies, less waste, and more sustainable energy. Our vision is for every organisation in the UK to be advancing on their pathway to Net Zero and beyond and benefiting from the value generated. We are looking to recruit a Procurement and Pricing manager who will be responsible for the successful and timely delivery of all tendering and market pricing requests, working with department managers and SLT to optimise interdepartmental relationships and engaging with suppliers to maintain strategic and profitable partnerships. They will be a dynamic individual who encourages a culture of continuous improvement, leading the review and scrutiny of ways of working to ensure processes are compliant and operationally efficient, with a comprehensive understanding of the team’s commercial impact on the business. They will lead a team of subject matter experts in the procurement and pricing team, supporting the coaching and development of their reports, providing regular 1-1’s and ensuring they are engaging with the wider business and promoting the values of the business across all internal and external interactions. Pricing and Procurement Managers have to be at their best in periods of high demand, balancing workload for a team of process experts to ensure positive operational practice, whilst pivoting accommodate new business demands. A successful Procurement and Pricing Manager candidate will have various prerequisite skills and qualifications that typically include: Essential • Minimum of five year experience in an electricity & gas pricing role or equivalent tendering capacity., • Comprehensive understanding of flexible, basket and fixed supplier contract arrangements, electricity and gas market structures and the end to end procurement and pricing journey., • Experience in building strong working, and trusted relationships with Energy Suppliers., • Experience in producing and maintaining department level reporting to demonstrate team and business output and supplier engagement., • Experience in communicating with internal and external stakeholders at all levels, including managing challenging conversation., • Ability to maintain positive operational relationships with key internal departments, collaborating and negotiating priorities to optimise customer experience and commercial position., • Demonstrable experience in embracing an environment of knowledge sharing and continuous improvement. Desirable • Experience in product origination or structured product design., • Exposure to data analytics, price shape optimisation or demand side management, • An understanding of broader business commercial arrangements and the impact that pricing and procurement operations have on them. Equity Energies is committed to driving diversity and inclusion across its workforce, striving to attract and develop the best talent regardless of gender, age, sexual orientation, disability, neurodiversity, ethnicity or any other factor, and building a diverse and supportive culture of respect and fairness for all. Candidates of all backgrounds are encouraged to apply. Furthermore, Equity Energies embraces flexible working and understand that we all have commitments outside work. We want to work with you to find a working pattern that both allows you a great work/life balance and allows us to provide an excellent service to our customers. If you feel that you would benefit from working a different pattern to that advertised, we encourage you to talk to us about this during the recruitment process. Candidates with different flexibility needs are encouraged to apply.

Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant – Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027.\n\nUmbrella Pay Rate: £28.43 per hour.\n\nThe Opportunity:\n\nThis role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers.\n\nThis employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the latter being a repository for non-employee queries raised from non-email addresses.\n\nKey Performance Indicators:\n\nFirst Contact Resolution of Tickets received by Contact Centre – 85%.\nConsidered responses given to Email, Virtual Assistant and Portal responses.\nCase Resolution to Tickets received in line with service SLA’s – 5 days resolution: 90%.\nQuality of responses to meet ticketing audit requirements- 80%.\nEmployee Satisfaction – 85% in ticketing and 95% in Virtual Assistant.\nKey Accountabilities & Responsibilities:\n\nFirst point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures.\nUnderstand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances.\nUtilise knowledge of employment law and JLR policy to coach managers in applying policies in the correct way and minimise risk to the business.\nResponsible for building rapport with employees to enable an accurate understanding of their query.\nMaintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base.\nSupport operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements.\nWork effectively as part of the HR Direct operational team.\nAssist in the development, maintenance and deployment of policies under the HR Direct area.\nUndertake any other work as directed by their line manager in connection with their job as may be requested.\nKey Interactions:\n\nAll company UK employees, including Trade Union.\nInternal HR Direct teams – Tier 1 Service Operations and Tier 2 .\nContact Centre Consultants Team Lead.\nHR Manager – Contact Centre.\nInternational HR Managers.\nOther supporting functions i.e. Payroll, Business Protection, IT, Company Vehicles, Manpower.\nOther HR functions – HRBP, CoE.\nEssential Skills, Knowledge and Experience Required:\n\nPrevious experience of working in an HR employee advisory role.\nDegree qualified or equivalent experience preferred.\nExcellent communication skills – both spoken and written.\nStrong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance.\nGood understanding of UK employment law.\nIT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel.\nDesirable Skills, Knowledge and Experience Requested:\n\nAbility to deliver results consistently in a fast-paced HR Contact Centre.\nProven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc…\nExperience of stakeholder management .\nExperience of process development.\nSAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central.\nWorking knowledge of ticketing systems – preferably CloudforService (C4S).\nExperience of managing a high volume of queries.\nExperience of managing chat escalations from a virtual agent / chat bot.\nEssential Personal Profile Required:\n\nAn individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable.\nAn individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment.\nAn individual who is a problem solver.\nAn individual with the ability to combine a short term, pragmatic focus with longer term planning.\nAn individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs.\nAn individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.\nA good communicator who can communicate complex ideas.\nAn effective team player, actively leads, develops and supports team members.\nResilient and enthusiastic, an individual able to deliver results under pressure.\nDesirable Personal Profile Requested:\n\nAn individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along

Job Title: Inbound Customer Service Advisor \nLocation: Coventry \nContract Type: Temporary - 3 month contract \nSalary: £13.72 per hour \nHours: 37.5 hours per week, on a rota between 6:30am - 10:00pm, including weekends and bank holidays (example rota at the bottom of this document) \n \nAbout the Role \nMorson Talent is proud to be recruiting on behalf of Severn Trent for Customer Service Advisors to join their dedicated contact centre team in Coventry. \nThis role is all about helping customers when they need it most. Youll be taking inbound calls from customers reporting issues with their water supply - whether it's low pressure, cloudy water, internal flooding, or blockages. You won't be dealing with complaints instead, your focus will be on quickly and empathetically identifying faults and providing reassurance and support.\n\nKey Responsibilities \n- Answer inbound calls from customers reporting water-related faults \n- Log all information accurately and efficiently \n- Provide updates and reassurance during incidents \n- Use strong problem-solving skills and show empathy throughout the call \n- Adapt to changes in call demand, especially during bad weather \n- Occasionally make outbound calls to follow up on existing queries (very rare)\n\nWhat We're Looking For \n- Previous customer service or contact centre experience (highly beneficial) \n- Strong communication and active listening skills \n- Ability to stay calm and resilient under pressure \n- Excellent attention to detail \n- Ability to build rapport quickly with a wide range of customers \n- Willingness to work a rotating shift pattern (including early mornings, evenings, weekends, and bank holidays)\n\nShift Pattern \n- 37 hours per week: \n- Rotating shift pattern between 6:30am - 10:00pm (working the same shift all week. I.e. if you are on early shifts 6:30am - 2:30pm you will be on them for the whole week). \n- Fixed 8-week rota provided in advance \n- Free on-site parking for shifts before 7am or after 7pm, and on weekends/bank holidays\n\nTraining & Onboarding \n- Full training provided over four weeks \n- On-site interviews only \n \nIf you are interested, APPLY below and we will be in touch

Neighbourhood Service Manager\n📍 Coventry (Hybrid - Up to 2/3 Days Office Based)\n💰 £40.81 LTD per hour (£34.88 PAYE Inclusive)\n🕒 Full Time\n📅 3 Month Contract (Potential Extension)\n🚨 Immediate Start Available\n\nWe are currently recruiting for an experienced Neighbourhood Service Manager to join a leading social housing provider on an interim basis.\nThis is a senior leadership role overseeing a large and busy housing management service covering approximately 16,000 homes. \nThe successful candidate will play a key role in stabilising services, driving performance, and supporting frontline teams to deliver excellent neighbourhood management services.\n\nAdditional support and onboarding will be provided by the Head of Neighbourhood Services to ensure a smooth transition into the role.\nThe Role\nYou will lead multiple operational housing teams, ensuring high standards of tenancy and neighbourhood management across a large housing portfolio.\nKey responsibilities include:\n\n• Leading and managing a large operational housing management service\n• Driving performance across neighbourhood management functions\n• Overseeing anti-social behaviour case management and service delivery\n• Managing neighbourhood inspections and estate management programmes\n• Ensuring compliance with policies, procedures and service standards\n• Supporting service improvement initiatives and operational transformation\n• Managing performance, coaching and development of frontline management teams\n• Working closely with senior leadership to improve customer outcomes\nTeam Management ResponsibilityDirect management responsibility for:\n• 5 Neighbourhood Team Leaders\n• 31.5 FTE Neighbourhood Officers\n• 5 Safer Neighbourhood Officers\n• 4 Neighbourhood Assistants\nAbout You\nWe are looking for candidates who have:\n• Extensive housing management experience within social housing\n• Previous experience managing large operational housing teams\n• Strong knowledge of anti-social behaviour and neighbourhood management\n• Proven experience driving performance and service improvement\n• Excellent leadership, coaching and people management skills\n• The ability to quickly assess challenges and implement solutions in a fast-paced environment\nEssential Requirements:\n• Must live within a commutable distance of Coventry\n• Able to attend the office 2-3 days per week\n• Available to start at short notice\nWhy Apply?\n• Senior leadership opportunity within a respected housing organisation\n• Immediate start available\n• Competitive hourly rate\n• Support from an experienced Head of Service\n• Potential for contract extension beyond the initial term\nFor more information or to apply, please contact:\n📞 (phone number removed)\n📧 (url removed)

Front of House & Facilities Coordinator\n\n📍 Coventry\n💰 £28,500 per annum\n\nThe Role\nAtlas Workplace Services is seeking a professional and customer-focused Front of House & Facilities Coordinator to join our team supporting our Client in Coventry.\n\nThis is a varied, hands-on role combining front-of-house responsibilities with facilities coordination. Acting as the first point of contact, you’ll deliver an exceptional visitor experience while supporting the day-to-day delivery of Total Facilities Management (TFM) services.\n\nKey Responsibilities\n\nGeneral Facilities Support\n\n Log and monitor helpdesk requests (maintenance, cleaning, etc.) to resolution\n\n Support and supervise day-to-day facilities activities across site(s)\n\n Carry out minor fabric repairs and periodic cleaning tasks\n\n Manage waste disposal and site consumables stock\n\n Handle emergency spillages in line with procedures\n\nFront of House & Hospitality\n\n Provide a professional meet and greet service for visitors and contractors\n\n Manage reception, calls, emails and general enquiries\n\n Coordinate meeting room bookings, setup and hospitality (catering/refreshments)\n\n Ensure meeting rooms and communal areas are clean, functional and presentable\n\n Liaise with internal teams and service providers to deliver events effectively\n\nOperational & Administration\n\n Support Facilities/Contract Manager in delivering TFM services and KPIs\n\n Coordinate planned and reactive maintenance via CAFM systems\n\n Assist with reporting, performance data and monthly client packs\n\n Maintain accurate operational records and support compliance requirements\n\n Contribute to continuous improvement and service enhancement initiatives\n\nHealth & Safety & Compliance\n\n Ensure full compliance with H&S policies, PPM and statutory requirements\n\n Conduct contractor inductions and manage permits to work\n\n Maintain site records and report incidents/accidents\n\n Promote a strong safety culture and escalate risks where required\n\n Adhere to company governance and operational procedures at all times\n\nAny other tasks assigned by your Line or Contract Manager in line with individual skills and qualifications.\n\nMinimum Qualifications, Certifications and Training required\n\n GCSE English and Maths or equivalent\n\n BICSc Qualifications (Desirable)\n\n Accredited Health and Safety qualification e.g. IOSH Managing Safely (Desirable)\n\n First Aid Certificate (Emergency First Aid at Work as a minimum) (Desirable)\n\nEssential Knowledge, Skills and Experience for this role\n\n Minimum of 3 years in a Multi Service FM Delivery environment\n\n Good communication skills both verbal and written\n\n * Excellent organisational skills\n\nAt Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.\n\nWe’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.\n\nAs part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you’ll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You’ll need to be: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management, cost control and boosting operational efficiency, • Motivated to consistently achieve targets In return, you’ll get a trolley load of benefits including: • £52,910 - £69,000, • Flexible 40 or 45-hour contracts over 5 days. Work-life balance is important to us!, • 5 weeks annual leave, plus bank holidays, • Put your feet up on your break...we'll pay you for it!, • Company pension, • Private Employee Medical Insurance after 6 months, • Company sick pay scheme, • Company maternity, paternity and adoption leave after 2 years, • 24/7 online wellness portal, • Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing, • Ambitious? We’re big on Career Progression! Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, Aldi also offer 40 contracts and in these instances the salary offered would be pro-rated.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration. Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions. • Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration, • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient, • Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project, • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration, • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions, • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures, • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work, • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations, • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: • Writing efficient, readable, and easy to maintain code, • Implementing new microservices or systems, • Collaborating with teammates and other departments to reach consensus on proposed solutions, • Coordinating with product and UX when needed, • Responding to customer requests and feedback, • When ready, participating in our follow-the-sun OnCall rotation, • Participating in team decisions, such as roadmap planning and prioritization Requirements: • You have at least 1 year of fully remote work experience, • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA)., • Have professional experience with Golang and be willing to work across both backend service and application code, • Care deeply about developer and user experience and the quality of the products that you work on, • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer., • You write clean, well-tested software that other engineers can understand, operate, and maintain, • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback., • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders., • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Experience participating in blameless incident response and contributing to post-incident reviews. Bonus Points For: • Experience with TypeScript/Node.js, • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems, • Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling, • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems, • Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch Compensation & Rewards: In United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

The Opportunity: Are you a recent graduate with a sharp eye for detail, a passion for organisation, and an interest in commercial operations? Nigel Wright Group is supporting their UK-based technology client in the search for a proactive and detail-oriented interim Sales Operations Coordinator. This role will support their Sales and Finance teams in managing customer contracts and streamlining post-sale processes. This is an exciting opportunity to gain hands-on experience in a fast-paced, tech-driven environment, working at the heart of the order-to-cash process. You’ll play a key role in supporting contract administration, order documentation, and cross-functional collaboration, all while developing valuable skills for a career in sales operations or commercial support. Role Profile: • Assist in the creation and preparation of new and renewal order forms, • Generate and process customer order documentation with accuracy and efficiency, • Upload contracts to e-signature platforms (e.g., DocuSign, PandaDoc) and track progress to completion, • Maintain accurate contract records and update CRM systems with key agreement details, • Support the creation and filing of MNDAs and other sales-related agreements, • Work closely with Sales, Finance, Legal, and Customer Success teams to ensure documentation accuracy and compliance, • Contribute to internal process improvements and documentation initiatives, • Participate in onboarding and training on CRM and sales tools, • Identify opportunities to enhance workflow efficiency and support continuous improvement Person Specification: Essential: • A recent graduate (any discipline) with strong organisational and communication skills, • Excellent attention to detail and a process-driven mindset, • A proactive, customer-centric approach and a willingness to learn, • Comfortable working with digital tools and managing multiple tasks, • Strong written English and time management skills Desirable: • Experience with Salesforce, DocuSign, or similar platforms, • Basic understanding of business operations, customer service, or sales workflows, • Interest in SaaS, technology, or legal/contract administration, • Background in a recurring revenue model company is a plus Other Information: Please note: This is an interim position with an immediate start preferred. Ideal for candidates who are available at short notice and looking to gain valuable experience in a dynamic commercial environment.

Boomi Integration Developer - 6 Months Contract - £500 / Day (Outside IR35) - Remote Working (Tech stack: Boomi Integration Developer, ERP, WMS, API, REST, SOAP, JSON, XML, CSV, Programmer, Full Stack Engineer, Architect, Boomi Integration Developer) After 15 years' experience in the fashion industry, our client has a mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. Our client is not merely concerned with supplying clothes, but truly believes in supplying a personal touch to every single customer. They are aiming to help customers save time, look great and evolve personal styles over time. How? Our client is creating a new subscription service to supply tailored clothes with every fashion season. Every season our client prepares a box full of stylish pieces from well-loved brands, selected in accordance with each customers' preselected unique fashion tastes. To achieve this, our client is looking for contract Boomi Integration Developer with experience in some or the following: ERP, WMS, API, REST, SOAP, JSON, XML and CSV. The initial contract will be written for 6 months and extended thereafter. Location: Remote Working Rate: £500 / Day - Outside IR35 Applicants must be based in the UK and have the right to work in the UK even though remote working is available. NOIRUKTECHREC NOIRUKREC

Business Development Manager phs Teacrate - Sales Nationwide travel required The primary role of the business development manager is to prospect and identify new clients by networking, cold calling, advertising or other means of generating interest from potential clients from across all markets. The role requires you to attend self-generated and pre-arranged meetings with a view to selling the organisation’s services in a way that maximises delivery efficiencies and leads to long term customer relationships. Responsible for meeting a pre-determined revenue target and maintaining the company’s CRM database in line with company policy. Key Responsibilities: • Develop and own a strategic plan for our services within specific targeted areas aligned to the business growth strategy., • Prospecting, cold calling, qualifying/identifying new business opportunities., • Attend surveys and meetings, to provide quotations and contract proposals., • Approach organisations and gain interest in phs Teacrate services., • Present and sell all services to potential clients., • Following up and keep detailed records of new leads resulting from field activity via CRM., • To work with Marketing to ensure maximum penetration for sector campaigns., • To provide all relevant feedback for sector campaigns and tradeshows, therefore allowing for a full analysis to determine the success and weak areas of the activity., • To take lead ownership for all tender submissions within the markets. Ensuring all aspects of the submission are detailed in accordance with the business needs for the submission, maximizing profitability for the delivery solution., • Associated administration duties., • Work towards set KPIs and sales strategy objectives. Skills and Knowledge Required:, • To be able to inspire, motivate, influence, and work closely with your colleagues., • Strong, persuasive character, able to negotiate strongly without jeopardising a positive outcome., • Excellent presentation skills and ability to command the attention of senior audiences., • Natural self-starter, confident with developing new opportunities from scratch., • To have a strong commercial mind and can make logical and well thought out decisions., • To be able to work well under pressure without compromise., • The ability to prioritise workload without procrastination., • Entrepreneurial flair coupled with professional, team-oriented execution., • To be able to communicate effectively and confidently with clients and colleagues at all levels., • Full clean driving license., • Appropriate level of IT skills for the Microsoft Office suite., • Direct RTP Industry experience desirable In return for your commitment and expertise at phs Group:, • Attractive basic salary plus bonus structure, • Company car / car allowance, • National travel required, • Hybrid working, • Buy / Sell holiday scheme, • Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks, • Access to Digital GP for you and your household, • Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more… About phs Teacrate We don’t just move crates; we orchestrate seamless logistics. As the foremost service provider for crates, handling equipment, and packaging products across the UK, we power industries that keep our nation moving. Our seasoned sales, account management, and customer support teams bring decades of experience to the table. With a 99%+ satisfaction score, we prioritize your needs and deliver tailored solutions. Our fleet of 29 vehicles ensures next working day delivery, while our strategically placed depots cover the entire UK. Join us in shaping the future of logistics. Discover efficiency, reliability, and excellence at phs Teacrate. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment and onboarding process.

National Account Manager - Midlands (Covering areas such as Nottingham, Leicester, Birmingham, Northampton and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the Midlands We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia Salary: £38,000 - £42,000 + Bonus + Company Car + Benefits Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits £38k - £42k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.

Area Sales Manager - Homebased / Field Sales – Southampton, Portsmouth and Winchester Up to £35,000 + great bonus', company car or car allowance & home-based contract Here at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales or have the talent to match your ambition to thrive in the biggest and best Food Service sales force and are passionate to forge a career in sales, we have a fantastic opportunity for an Area Sales Manager to join our Independent Sales Team. Key Accountabilities • Role model our Company Values / Purpose, • Build and leverage strong customer relationships through a natural curiosity in the independent sector., • Grow and retain customers delivering profitable volume growth Vs targets, • Effectively partner your customers to understand their plans for growth, adding value, offering a wide range of practical solutions and products, • Understand competitor activity & proposals, ensuring you are always offering your customers the best local solutions, • Work pro-actively with the Business Development Manager to understand new customer requirements and ensure a successful handover, • Act as a brand ambassador for Brakes in your local market. It goes without saying that you’re highly service focused, putting the customer at the heart of everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient you’re a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. You’ll also be self-motivated to enhance your own development, seeking continuous improvement by leveraging & learning from a diverse range of skills & experience and a range of L&D programmes. You will have the opportunity to progress into a vast range of commercial roles to really develop your career. You’ll also need to be confident with the adoption of our modernisation programme and the new technology we are adopting to improve the customer experience and optimise performance (Experience of salesforce while not essential, would be advantageous). In return we offer a competitive base salary along with uncapped bonus potential, a home- based contract, company car, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Area Sales Manager - Homebased / Field Sales – Oldham/ Blackburn/ Burnley Up to £32,000 + great bonus', company car or car allowance & home-based contract Here at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales or have the talent to match your ambition to thrive in the biggest and best Food Service sales force and are passionate to forge a career in sales, we have a fantastic opportunity for an Area Sales Manager to join our Independent Sales Team. Key Accountabilities • Role model our Company Values / Purpose, • Build and leverage strong customer relationships through a natural curiosity in the independent sector., • Grow and retain customers delivering profitable volume growth Vs targets, • Effectively partner your customers to understand their plans for growth, adding value, offering a wide range of practical solutions and products, • Understand competitor activity & proposals, ensuring you are always offering your customers the best local solutions, • Work pro-actively with the Business Development Manager to understand new customer requirements and ensure a successful handover, • Act as a brand ambassador for Brakes in your local market. It goes without saying that you’re highly service focused, putting the customer at the heart of everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient you’re a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. You’ll also be self-motivated to enhance your own development, seeking continuous improvement by leveraging & learning from a diverse range of skills & experience and a range of L&D programmes. You will have the opportunity to progress into a vast range of commercial roles to really develop your career. You’ll also need to be confident with the adoption of our modernisation programme and the new technology we are adopting to improve the customer experience and optimise performance (Experience of salesforce while not essential, would be advantageous). In return we offer a competitive base salary along with bonus potential, a home- based contract, company car or allowance, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Technical Sales, MRO Sales, PPM Sales Industrial - Engineering - Manufacturing - Power Home - Based Midlands - Yorkshire - North East - North West 50,000–£60,000 + car/car allowance + benefits Are you a commercially driven Business Development Manager with a strong engineering background? This is an opportunity to join a well‑established industrial engineering business delivering bespoke heat exchange solutions to critical UK sectors. In this field‑based role, you’ll take ownership of the full sales lifecycle—building relationships, identifying opportunities, and converting technical challenges into commercial success. You’ll work closely with internal engineering, service and operations teams to ensure customer solutions are both technically sound and commercially competitive. What you’ll be doing • Driving sales growth in line with company strategy and targets, • Identifying and developing new business across sectors such as Manufacturing, Pharmaceuticals, Healthcare, Facilities Management, Food & Drink, Chemical, Oil & Gas and Power Generation, • Managing customer relationships from initial contact through to project delivery, • Conducting customer visits, onsite assessments and technical discussions, • Preparing cost estimates, quotations, bids and tenders, • Supporting contract negotiations and bid submissions, • Providing market insight and intelligence to senior stakeholders, • Ensuring smooth handover to service and operations teams, • Maintaining accurate reporting and CRM data, • Promoting strong safety, health and environmental standards What we’re looking for • Proven business development or sales experience within mechanical or industrial engineering, • Strong technical understanding of engineering principles, • Track record of winning and developing accounts, • Comfortable working independently in a field‑based role, • Willingness to travel across the UK, including occasional overnight stays, • Dedicated home workspace and full UK driving licence Desirable: experience with heat exchangers and exposure to sectors such as power generation, rail, marine or oil & gas. What’s in it for you • Competitive salary £50,000–£60,000, • Company car or car allowance, • Employer pension contribution, • 25 days’ annual leave + 8 bank holidays, • Laptop and mobile phone provided

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. As Strategic Enterprise Representative for the UK, you will be selling our award winning NoSQL database to the Global 2000 directly. You will be part of an over-achieving sales team that has established Couchbase as a dominant player in the database world. You’ll be driving strategic enterprise opportunities, selling the value of our product and services offering. Responsibilities: • Develop and be responsible for the execution of their Franchise Plan, • Align with pre-sales solution engineering, channel partner strategies to meet individual goals. As well as liaising with SDR teams & sales follow-up of marketing qualified leads, • Create and deliver pipeline generation programs and activities in their territory that leverage buying and developer ecosystems, including events, digital, cloud partner, and our developer relations teams., • Oversee all aspects of the sales process in their territory, pipeline generation, deal qualification, relationship management, closing and contract execution, post sales customer satisfaction., • Maintain and update sales reporting tools sets for forecasting, lead generation and deal management., • Maintain a detailed understanding of the Couchbase platform and demonstrate effective communication of our use cases to their territory prospects and customers in both Cloud SaaS and on-premise environments., • Ability to lead their virtual team to execute their plans, document and communicate strategies to their management team and keep customer and forecasting systems up to date., • Demonstrate ability and passion for customer satisfaction and new customer acquisition to grow their franchise and contribute to the growth of the UK Enterprise business in Couchbase. Preferred Qualifications: • At least 10 years of experience selling enterprise technology in a fast-paced and extremely competitive market, with a proven track record of meeting or exceeding sales quotas., • Ability to evidence experience in closing 1 million USD deals., • Sales experience in database technology or its ecosystem is a strong advantage., • Versatile in selling through partner ecosystems within each country in the UK region., • Experience in cloud providers marketplace is an additional advantage., • Previous experience in selling professional services., • Completion of MEDDIC or equivalent sales methodology training., • Exceptional relationship-building skills with the ability to effectively communicate the value of the Couchbase platform to both customers and prospects., • Experience in SaaS sales or a solid understanding of hyperscalers and as-a-service offerings., • Strong organizational and multitasking skills., • Outstanding written and verbal communication skills., • Proven ability to thrive in a fast-paced environment and work effectively within a team., • Self-motivated, independent, and high-performing individual with a quick learning ability., • Proficiency in English, and within a reasonable travel distance from London is preferred Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for and . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - RSU equity program, ESPP program, Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: _ _ _ _ Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our and understand your personal information may be processed in accordance with our following guidelines in your country of application.

Business Development Manager Location: MediaCity, Manchester (Hybrid – 2 Days Office / 3 Days Home) Reports To: Sales Director / Commercial Director Salary: £40,000 Basic. £65,000 - £75,000 OTE About the Role We are looking for an ambitious and commercially focused Business Development Manager to join a growing technology solutions provider delivering connectivity, network infrastructure, managed services, cloud connectivity, and cybersecurity solutions to organisations across the UK. This is a hybrid role based from our MediaCity, Manchester office, with an expected working pattern of 2 days per week in the office and 3 days working from home. Travel to customer sites, partner meetings, and industry events will form part of the role. The position offers an excellent opportunity for a driven sales professional who enjoys both winning new business and developing existing customer relationships. The role is split approximately 60% new business development and 40% account management, requiring a consultative approach to identifying customer challenges and delivering tailored technology solutions that create long-term value. Working closely with technical, delivery, and leadership teams, you will play a key role in driving revenue growth, expanding market presence, and strengthening customer partnerships across sectors including public sector, healthcare, education, emergency services, and commercial organisations. Key Responsibilities New Business Development (60%) • Identify, qualify, and secure new business opportunities across target markets., • Build and execute strategic sales plans to achieve and exceed revenue targets., • Generate new opportunities through outbound prospecting, networking, referrals, framework agreements, and market intelligence., • Develop relationships with senior decision-makers including IT Directors, Heads of Infrastructure, Procurement Teams, and Digital Transformation leaders., • Conduct consultative discovery meetings to understand customer objectives, challenges, and technology requirements., • Present and position solutions across connectivity, networking, managed services, cloud connectivity, and cybersecurity., • Prepare and deliver proposals, presentations, and commercial solutions tailored to customer needs., • Manage the full sales lifecycle from initial engagement through to negotiation, contract award, and handover., • Maintain an active and accurate pipeline within the CRM system., • Represent the business at industry events, exhibitions, and networking opportunities. Account Management (40%) • Manage and develop a portfolio of existing customer accounts., • Build strong, long-term relationships with key stakeholders and decision-makers., • Conduct regular account reviews to identify opportunities for growth and service improvement., • Drive customer retention through proactive engagement and exceptional account management., • Identify upselling and cross-selling opportunities across the wider technology portfolio., • Collaborate with internal technical and delivery teams to ensure successful customer outcomes., • Monitor contract renewals and framework opportunities to maximise recurring revenue., • Act as a trusted advisor, ensuring customers remain informed about relevant technologies, solutions, and industry developments. Key Performance Indicators • Achievement of new business revenue and gross profit targets., • Pipeline generation and conversion rates., • Growth within existing customer accounts., • Customer retention and renewal performance., • Forecast accuracy and CRM management., • Contribution to recurring revenue growth., • Customer satisfaction and relationship development. Skills & Experience Essential • Proven experience in a Business Development Manager, Sales Manager, Account Manager, or similar commercial role., • Track record of consistently achieving and exceeding sales targets., • Experience selling technology solutions such as:, • Managed Services, • Telecommunications, • Connectivity, • Network Infrastructure, • Cybersecurity, • Cloud Services, • IT Solutions, • Strong new business hunting skills with the ability to open doors and develop opportunities., • Experience managing and growing existing customer accounts., • Excellent communication, presentation, and negotiation skills., • Consultative and solution-led sales approach., • Ability to engage with both technical and non-technical stakeholders., • Experience using CRM systems for pipeline and opportunity management., • Full UK driving licence. Desirable • Experience selling into Public Sector, NHS, Education, Local Government, Emergency Services, or Enterprise organisations., • Understanding of WAN, LAN, SD-WAN, connectivity solutions, managed networks, cloud connectivity, and cybersecurity services., • Knowledge of public sector procurement frameworks and tender processes., • Existing network of contacts within target sectors. Personal Attributes • Highly motivated and target-driven., • Commercially astute with strong business acumen., • Professional, credible, and confident communicator., • Relationship-focused with a customer-first mindset., • Resilient and proactive in identifying new opportunities., • Organised with excellent time management skills., • Collaborative team player who thrives in a fast-paced environment., • Passionate about technology and helping organisations achieve their goals through innovative solutions. What We Offer • Competitive basic salary, • Uncapped commission structure, • Hybrid working model (2 days office / 3 days home), • Modern office based in MediaCity, Manchester, • Career progression and professional development opportunities, • Pension scheme, • Holiday allowance, • Supportive and collaborative culture, • Opportunity to work with a broad portfolio of leading technology solutions Why Join Us? This is an exciting opportunity to join a forward-thinking technology provider at a time of continued growth. You'll have the autonomy to build new relationships, the support to develop existing customers, and the opportunity to make a significant impact on the business's future success while advancing your own career in a dynamic and evolving technology sector.

National Account Manager – South West England (Covering areas such as Bristol, Gloucester, Exeter, Plymouth, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South West of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return:, • Competitive Base Salary: £45,000 – £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 26 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Service Engineer - London & Surrounding Regions FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Business Development Manager specifically covering the London region. Basic Salary – £45,000 per annum subject to experience Pension, Life Assurance & much more. – Please see our generous remuneration packages below FAFS Business Development Manager • Be well presented, punctual and respectful to company employee’s and policies., • Prepare cost budgets and cost estimates for new contracts., • Keep existing contracts up to date, including making amendments, providing new cost estimates, and maintaining communication with the client., • Adhere to company standards and guidelines when analysing and providing estimations, focus on maximising profit and customer satisfaction with the client, while minimising any potential risks to the company., • Manage accounts to maintain and develop relationships., • Prepare detailed and well-written proposals for each client, adhering to client guidelines while offering competitive and comprehensive cost estimates, and including supplementary documentation., • Maintain relationships with existing clients keeping a sales-minded attitude, and seek out and build relationships with new clients., • Work with the delivery team to help with development, innovation, and creativity on client projects., • Keep detailed records of all design and estimation documentation, including site assessments and contract terms, update any existing contracts immediately upon agreement of new terms with client., • Prepare and submit accurate cost/sales documents, including client schedule of rates documents., • Liaise with other company departments to maintain business development and continuously innovate new profitable outcomes., • Follow Health & Safety procedures set out by the company to ensure the safety of you, your colleagues and others. Also, adhere to the Company Health and Safety policy., • Adhere to company rules and ensure compliance to ISO:9001:2015 & ISO 14001:2004. Who We’re Looking For_ • Experience in designing/engineering electronic security and associated systems., • Knowledge of BS Compliant Design requirements., • Knowledge of enterprise-level Electronic Security Systems and integrated Security Management systems., • Conversant with IT systems such as Microsoft Office and AutoCAD., • Ability to understand technical specifications., • Be a strong communicator, self-confident with exceptional relationship-building skills., • Have strong customer-facing skills and exceptional customer service skills., • Specific attention to detail and be able to work on your own initiative., • Have a professional approach, be self-motivating with drive and initiative., • A valid driving license is essential, with the ability to visit client sites., • Good sales and networking skills., • Technical document/proposal writing experience preferred. How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Basic Salary – £45,000 subject to experience, • Fully equipped company vehicle, • Royal London Pension, • Life Assurance 4x Salary, • 22 days Paid Holidays plus Bank Holidays, • Additional holiday day for each full year of completed service (up to 25 days), • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: • FAFS Fire & Security fafsfireandsecurity.com, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com, • Alarm Communications acl.uk.com, • Clymac clymac.co.uk, • Morgan Fire Protection morganfire.co.uk, • Marlowe Smoke Control marlowe-aov.co.uk, • Marlowe Fire & Security marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship.

The salary for this role is £50,000 - £52,000 This role is advertised on a 12 month fixed term contract. Do you have hands-on experience supporting and optimising Azure integration platforms, including CI/CD pipelines and live production environments? Are you confident designing, managing, and securing Azure AD B2C identity flows and API Management (APIM)? Can you develop, maintain, and troubleshoot cloud solutions using multiple technologies and languages—such as C#, Azure Functions, and Web Apps—while embedding security and quality into your code? If so, we’d love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As an Azure Integration Engineer, you’ll play a key role in keeping our platforms running smoothly and securely. Your day will involve monitoring systems, fixing issues as they arise, and working closely with development teams to improve CI/CD pipelines and delivery processes. You’ll also look after Azure B2C identity flows and API Management (APIM), helping ensure seamless and secure integrations. Alongside this, you’ll support security activities using tools like Defender for Cloud, SonarCloud, and ZAP, respond to support requests, and help prepare for upcoming releases and projects. Your responsibilities will include • Providing timely and efficient break-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out-of-hours., • Monitoring system performance, availability, and capacity, performing infrastructure and code optimisation to ensure efficiency and reliability., • Providing 3rd line support for the Azure customer identity and integration services and address escalated issues while coordinating with internal teams to maintain service uptime., • Implementing real-time monitoring tools for applications and under lying infrastructure., • Setting up proactive alerts and developing incident response procedures to identify, respond to, and resolve incidents efficiently., • Monitoring system health and providing timely feedback on performance and potential risks to service availability., • Conducting regular vulnerability assessments, enforce security policies, and ensure patching and system hardening measures are applied., • Adhering to corporate Information Security Policies, Azure Security Benchmark, and CIS controls., • Supporting development teams with technical guidance, ensuring robust and secure applications or services., • Collaborating on new projects and enhancements to ensure customer identity and integration requirements are met.. You may be required to undertake other duties assigned by your line manager as appropriate We are looking for someone with the following • Experience in providing high-quality break-fix support in a fast-paced environment., • Proven ability to monitor and maintain complex cloud-based systems, ensuring uptime and performance., • Experience of managing Azure subscriptions and Azure resources efficiently., • Expertise in managing customer identity using Azure AD B2C., • Experience in creating and configuring applications in Azure., • OpenID, OAuth2.0 & SAML2.0: Knowledge of identity and access protocols., • Experience in creating and customizing user flows in Azure AD B2C., • Strong understanding of user management and custom attributes in Azure AD B2C., • UX/UI Customization in AD B2C User Flows: Ability to customize user experience flows., • Knowledge of claims providers and technical profiles in B2C., • Ability to create complex and customized user flows based on requirements., • Hands-on experience with Microsoft Graph API and MSAL for managing identities., • Understanding of SSL certificates and security best practices., • Experience in implementing custom policies using the Identity Experience Framework in Azure AD B2C., • Experience with APIM, including security and cloud-to-cloud integration., • Hands-on experience in developing Azure Functions, Web Apps, and C# programming., • Experience in user administration, group assignment, and role management in the Azure AD B2C portal., • Proficiency in using Azure Blob storage, Application Insights, and monitoring tools., • Expertise in building and automating CI/CD pipelines for efficient software delivery from development to production in Azure DevOps., • Hands-on experience maintaining and deploying SonarCloud and Zed Attack Proxy (ZAP) in a CI/CD pipeline for code quality and security scanning. This role will report to the Azure Engineering Manager and will sit within our Service department. As an LI employee, you will be entitled to our company benefits which include • A fully remote and flexible working set up, • 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays), • 1 Privilege Day, • 4 x annual salary Life Assurance, • Market leading pension scheme through Legal & General, • Enhanced Family Friendly Policies, • Excellent learning, training, and career development opportunities, • 24/7 access to our Employee Assistance Programme, • A diverse and inclusive culture where everyone is respected and valued To apply for this role, you will need to submit a CV and answer some pre-screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing _ before the closing date to discuss your needs. Please note that we may close the advert early if we receive a high volume of applications Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please click on the following link : We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page : _ At Livestock Information Ltd, we have a zero-tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. We’re a fully remote organisation however, our roles are UK-based and can only be performed within the UK. We come together in person twice a year for our All Hands events to connect, collaborate, and strengthen relationships. From time to time, there may also be occasional in-person team meetings. At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: talent@livestockinformation.org.uk Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.

Business Development Manager - Home/Field-based - Wimbledon/ Battersea Up to £40,000 + uncapped bonus potential, company car or car allowance & home-based contract Here at Brakes, we’ve got ambitious growth plans so if you want to be a part shaping the future of our independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team. What you’ll be doing: • Scope out, hunt, and seal the deal with fresh, independent new business opportunities whilst keeping that pipeline flowing, • Cultivate killer connections with independent players in the local food market using your innate curiosity for all things foodie, • Craft bespoke culinary propositions to help our customers save precious time and money, • Serve up some tasty growth, hitting those profit targets and being rewarded accordingly, • Welcome aboard new clients with style and finesse, making sure they feel right at home with your Area Sales Manager buddy, • Keep an eye on the competition and independent market trends, so you can dish out the hottest solutions and insights from the world's biggest food wholesaler, • Crush those market goals like a seasoned foodie conquering a buffet! What we are looking for; Ideally, you’ll come from a similar background to Field Sales, however this isn’t essential. We are looking for people who have a commercial mindset, who have the drive and ambition to make a difference to the business by delivering against targets. The customer will be at heart of everything you do, so being confident being out on the field is essential. We have a great induction programme where we will teach you everything you need to know about our products and the business, so although food service experience/ hospitality would be advantageous, you’ll get the training you need to succeed. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Job Description Join Our Team as a Lettings Manager at Connells. This is a fixed-term contract covering maternity leave. At Connells, part of the Connells Group, we are proud to be the Home of Opportunity. Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Coventry offers the chance to lead a successful branch while continuing to grow your career within the UK’s leading property services group. Your Role: As Lettings Manager, you will take full responsibility for the performance and growth of our Coventry residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants. You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career. What We’re Looking For: • Proven experience in a managerial or senior lettings role within estate agency, • Strong leadership, coaching and people management capability, • A track record of delivering excellent customer s...

HR Administration Duration: 12 Month Contract Location: Coventry - Whitley £23.60 per hour - Inside IR35 (Umbrella Rate) Duties: Process all employee lifecycle changes including new starters, leavers, transfers, promotions, and contract amendments. Prepare and issue employment contracts, offer letters, onboarding packs, and exit documentation. Manage offboarding processes including final documentation, equipment returns, and system deactivation and filing employee documentation. Maintain accurate employee data in HR systems Update organisational structures, reporting lines, job titles, and position data. Ensure data integrity and compliance with audit, payroll, and reporting requirements. Skills: Good Organisational skills and ability to prioritise workload in a fast paced environment. A good communicator (written and verbal) with a strong customer focussed mindset. An effective team player who supports team members. Previous experience of working in a Shared Service environment or administrative role ideally. Excellent Opportunity with immediate starts available...

Assistant Manager (6-Month Fixed-Term Contract) Warwick | £30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Warwick. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: • Leading and motivating a customer-focused team, • Delivering exceptional resident and guest experiences, • Maintaining high operational and presentation standards, • Supporting facilities, maintenance and contractor management, • Ensuring Health & Safety and compliance standards are met, • Assisting with events, resident engagement and community building, • Supporting operational performance and day-to-day building management About You • Management experience within hotels, hospitality, se...

Business Development Manager - Home/Field-based - Plymouth Up to £38,000 depending on experience + uncapped bonus potential, company car & home-based contract Here at Brakes, we’ve got ambitious growth plans so if you want to be a part shaping the future of our independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team. What you’ll be doing: • Scope out, hunt, and seal the deal with fresh, independent new business opportunities whilst keeping that pipeline flowing, • Cultivate killer connections with independent players in the local food market using your innate curiosity for all things foodie, • Craft bespoke culinary propositions to help our customers save precious time and money, • Serve up some tasty growth, hitting those profit targets and being rewarded accordingly, • Welcome aboard new clients with style and finesse, making sure they feel right at home with your Area Sales Manager buddy, • Keep an eye on the competition and independent market trends, so you can dish out the hottest solutions and insights from the world's biggest food wholesaler, • Crush those market goals like a seasoned foodie conquering a buffet! What we are looking for; Ideally, you’ll come from a similar background to Field Sales, however this isn’t essential. We are looking for people who have a commercial mindset, who have the drive and ambition to make a difference to the business by delivering against targets. The customer will be at heart of everything you do, so being confident being out on the field is essential. We have a great induction programme where we will teach you everything you need to know about our products and the business, so although food service experience/ hospitality would be advantageous, you’ll get the training you need to succeed. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

National Account Manager – North Reports to: Head of Sales Location: Hybrid / Field-based across the North of England We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the North—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return, • Competitive Base Salary: £45,000 – £50,000 DOE, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 23 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Gas Engineer Service & Repair Engineer | Coventry, Nuneaton What We Offer £29,899.09 base salary - expected earnings up to £50K Full-Time, Permanent Contract Annual Pay Review & Profit Share Scheme Fully Costed Van & Fuel Card (EV options with free home install) Renewables Upskill Potential Local ByBox Allocation less travel, more earning potential Exceptional Benefits Employee Energy Allowance & Discount on HIVE Products Company-Funded Healthcare + 24/7 Online GP Service Company-matched Pension scheme 25 Days Holiday + Bank Holidays Full Sick Pay after successful probation Life Assurance, Income Protection & Accident Insurance Exclusive Retail Discounts & Financial Education Support Your role You will be carrying out repairs and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you Hold a valid UK driving license with no more than 6 points Hold the Right to Work in the UK Hold 2 years minimum qualified experience Be ACS qualified, including CCN1 , CENWAT , HTR1 , & CKR1 Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service TPBN1_UKTJ

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session), • £250-£700 (multi-session studies) You must apply on our website and complete questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 12 month contract available We are looking for support in our Stage 1 Complaints team. In this role you will manage customer complaints in line with regulations and operational service delivery through a multi-channel approach. You will ensure Orbit provide customers with fair and reasonable outcomes to complex stage one, specialist & DMC complaints, maintain competence to maximise operational service delivery and compliance with sector regulations and legislation within the Stage one formal complaints process This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve In this role you will take ownership of situations raised through complex stage one, specialist & DMC complaints. Work directly with customers, stakeholders & wider Orbit business colleagues, and where early investigations are received from the Housing Ombudsman to ensure fair and reasonable outcomes to customer complaints. Your key responsibilities will be to: Handle high profile complex stage one, specialist & DMC complaints effectively and use initiative to identify to the difference between simple and complex complaints to maintain the volume of complaints overall. Prevent unnecessary complaint escalations and Housing Ombudsman Determinations by delivering the right outcomes for our customers. To ensure the Housing Ombudsman Code is being always adhered to and perform against a robust performance & quality assurance framework, to deliver, assess and own key KPI’s, quality and performance. Develop and sustain effective relationships with key internal and external stakeholders, so activities meet regulatory requirements, demonstrating clear understanding of the Ombudsman Regulations. Manage customer through multiple channels including social media, Trust Piot, Telephone, emails, and letter. complex stage one, specialist & DMC complaints Manage a high-volume rolling case load. Ensure continued contact/communication is made with all customers and updates are provided within adequate time.What you'll bring Essential skills Experiencing of dealing with high volume of complex complaint cases, including DMC and prior experience of working within a regulated complaints environment. Experience of working with vulnerable and complex needs customers Working knowledge, understanding and ability to interpret Regulatory Requirements underpinning the sector Strong people skills, being a great communicator (both written & verbal) with the ability to influence and inspire colleagues and partners Able to demonstrate a clear understanding of how to tailor content appropriately considering the channel and required outcomesDesirable skills Multi-channel experience including email, web chat and social media. A proven ability to put yourself into our customers’ shoes and represent their views, wants, and needs whilst balancing internal business needs/drivers/prioritiesWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their queries via phone. Provide clear, accurate, and empathetic information about the admissions process. Ensure every customer receives a professional and supportive experience. Maintain meticulous records in compliance with data protection regulations. Shine in a high-pressure, time-sensitive environment, where every call counts! What We're Looking For: We need passionate individuals who possess: Strong customer service skills and a compassionate approach. The ability to stay calm and resilient under pressure. Fluency in spoken and written English. A keen eye for detail and a commitment to quality. Availability for the full duration of the assignment (August 10 to August 17, 2026). Proficiency in PCs and general IT systems, including Microsoft Office applications (Word, Excel, Outlook). Familiarity with higher education processes is a plus (training provided). GCSE English at grade C or above (or equivalent). The right to work in the UK.Technical Requirements: To succeed in this role, you'll need: A personal laptop or PC running Windows 11 or above (sorry, Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (speakers not permitted). Access to a quiet, distraction-free home working environment. Ready to Make an Impact? If you're excited to assist students on their educational journey and meet the qualifications listed above, we want to hear from you! Apply now and take the first step toward a fulfilling temporary role that makes a difference. Let's create futures together! Join us and help shape the next generation of students! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Deputy Distribution Centre & Hub Manager Location: Coventry (CV6 5RY) Salary: £43,500 per annum Contract: Permanent Hours: 37.5 hours per week, working between 4:00pm – 12:00am (30-minute lunch break) Working Pattern: Monday to Friday Flexibility: Flexibility is essential to support operational requirements About the Company Our client is a leading provider of inventory management and logistics solutions, supporting businesses across the UK with the storage, management and distribution of critical parts and equipment. Their Coventry operation plays a key role in ensuring customers receive a reliable, efficient and high-quality service. They operate within a fast-paced environment where safety, accuracy, service delivery and operational excellence are at the heart of everything they do. They are now looking for an experienced Deputy Distribution Centre & Hub Manager to join their team and support the continued success of their National Hub and Distribution Centre. The Role As Deputy Distribution Centre & Hub Manager, you will be responsible for the operational performance of the Hub and Distribution Centre during your shift, ensuring the operation runs safely, efficiently and to schedule. This is a hands-on leadership role where you will lead operational teams, manage performance, support colleagues and work closely with business partners and suppliers to deliver excellent service levels. You will be responsible for ensuring operational targets, KPIs and customer expectations are achieved, while maintaining the highest standards of Health & Safety, security, compliance and continuous improvement. In the absence of the Hub & Distribution Centre Manager, you will assume responsibility for the overall management and performance of the site. Key Responsibilities Lead, motivate and support operational colleagues, business partners and suppliers to achieve operational and service objectives. Manage the day-to-day running of the National Hub and Distribution Centre during shift. Ensure the linehaul network operates safely, efficiently and on schedule. Monitor operational performance, ensuring service levels, KPIs, SLAs and productivity targets are achieved or exceeded. Support colleague performance, development, attendance and wellbeing through effective leadership and communication. Build and maintain strong working relationships with customers, suppliers and internal stakeholders. Ensure the security, integrity and safe handling of customer freight at all times. Identify and resolve operational issues quickly to minimise disruption to service. Drive performance improvement and support a culture of continuous improvement across the operation. Ensure excellent housekeeping standards are maintained throughout the site. Maintain high standards of site security and attend site outside normal working hours when required. Support compliance activities including audits, operational checks and monitoring of processes and procedures. Ensure all Health & Safety, environmental and ISO requirements are embedded within daily operations. Maintain up-to-date knowledge of operational procedures, company policies and business developments. Communicate key information effectively to colleagues and ensure teams are aligned with operational priorities. Work collaboratively with audit and compliance teams to maintain service quality and measure performance. Deliver excellent customer service by understanding customer requirements and responding to service expectations. Deputise for the Hub & Distribution Centre Manager when required. About You We are looking for an experienced operational leader who thrives in a fast-paced environment and has the ability to motivate teams, solve problems and deliver results. You will have: Previous experience managing teams within a warehouse, distribution, logistics or transport environment. Proven experience delivering against operational KPIs, SLAs and performance targets. Strong leadership skills with the ability to motivate, support and develop colleagues. The ability to work effectively under pressure in a busy operational environment. Strong analytical, problem-solving and decision-making skills. The confidence to make sound decisions and take ownership, even when information is limited or time-sensitive. Excellent organisational skills with the ability to prioritise competing demands. Excellent verbal and written communication skills. Experience managing relationships with customers, suppliers or business partners. A proactive approach with a focus on continuous improvement and operational excellence. Good knowledge of Health & Safety, compliance and operational standards. Strong IT skills, including Microsoft Office. Flexibility to support changing operational requirements. What We Offer Salary of £43,500 per annum. Permanent full-time position. 37.5 hours per week, Monday to Friday. 25 days annual leave plus public holidays, increasing to 30 days plus public holidays after 5 years’ service. Membership of the company pension scheme: 3% employer contribution 5% employee contribution Life assurance at 2x basic annual salary. Access to Perkbox rewards and benefits platform. Automatic enrolment into a healthcare cashback plan. Eligibility to join the EV salary sacrifice scheme following successful completion of probation. The opportunity to join a growing logistics operation with excellent development opportunities

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 6 month contract available. Working as a Coordinator in the Complaints and Customer Care Team you will be part of a high performing, results driven team where you will deliver outcomes to the highest level of performance, and standard of service. You will need to have excellent attention to detail, ability to review customer letters and email and input accurately onto the system. You will support the officers and managers and be able to speak and triage customers, so good communication will be vital. This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve In this role you will be responsible for general office administration and supporting the team with routine tasks, including compensation payments, regulatory extension letters, acknowledgement letters and the centralised mailboxes. Your key responsibilities will be to: Support the complaints process to ensure compliance with policy and regulatory requirements. Triage, and manage all incoming complaints through various channels, ensuring accurate logging and categorisation To request information from internal service areas to assist with the investigation of complaints Highlight any operational risks identified during the complaints handling processWhat you'll bring To be successful in this role of coordinator you will need: Essential skills Excellent attention to detail Good numeracy and communication skills Good IT skills, including Microsoft Word, Excel and Outlook and the ability to interpret basic data reports Good customer communication skills Demonstrate exceptional organisation and time management, adhering to strict timescales Previous experience of office administrationWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We are currently recruiting for an experienced Scheme Manager to support housing schemes across Coventry and Solihull on a part-time basis. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards.Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes.What's on Offer: Part-time position – 24 hours per week. Contract August 2027. Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider.If this Scheme Manager role is of interest, please apply or contact (url removed)

£45,000 + Standby + Overtime! COMPANY OVERVIEW Our client is a part of a family-owned Group, a UK-based engineering firm with over 75 years of experience. With Headquarters in the Midlands and a number of locations across the UK, our client offers turnkey solutions across refrigeration, mechanical, electrical, HVAC, and building services. They are looking for an experienced Refrigeration Engineer to join them and look after a number of supermarket sites. PURPOSE OF THE ROLE: Carry out reactive works to ensure permanent fix of issues, providing root cause feedback and analysis to the account team, so excellent service and communication with the customer is achieved. RESPONSIBILITES: Troubleshoot & carry out diagnostic and fault finding of plant and equipment as required and advise Customer, Supervisors & Account Managers of the repairs required. Reduce call volumes and gas usage by ensuring thorough investigations are carried out establishing the root cause of faults to ensure similar breakdowns are not repeated. Complete all necessary paperwork, customer in store e-based systems & administration and return to relevant parties as required, in real time (same day). Update all job details in PDA in real time Liaise with the Spares team to order parts where vehicle stocks are depleted / specialist parts are required. Take a proactive approach to client liaison and ensure that concerns are dealt with or relayed to management as appropriate. Assist in achieving 100% PPM maintenance completion when required Ensure the Company is promoted in a professional manner at all times, maintaining an appropriate attitude and appearance in front of the Customer. If assigned a trainee, mentor and coach them to make sure they have the necessary skills and knowledge to progress their level of competence and ultimately their career development. To provide assistance within allocated stores for other engineers and maintenance teams where required. Communicate to supervisors and account team to ensure business quotes for identified additional works outside of the contract. EXPERIENCE REQUIRED: Proven experience in refrigeration maintenance, preferably within commercial or retail environments. Valid F-Gas 2079 certification. NVQ Level 2/3 in Refrigeration Experience working in Supermarkets Full UK driving licence. Excellent communication and customer service skills. Experience with CO2 refrigeration systems is advantageous but not essential. Please contact Jason on 07939 949833 or apply with an updated CV for immediate review! TPBN1_UKTJ

Waste Data Officer Coventry City Council | Temporary Assignment via Opus People Solutions Location: Hybrid Working - Minimum 2 office days per week Office Locations: One Friargate and Whitley Depot, Coventry Pay Rate: £14.82 per hour PAYE / £19.67 per hour Umbrella Hours: 30 hours per week (flexible across 4 or 5 days) Contract: Temporary - Initially 1 month, with a strong possibility of extension All applicants must hold Full UK Driving Licence, access to their own vehicle. About the Role Opus People Solutions are recruiting on behalf of Coventry City Council for a Waste Data Officer to join the Domestic Waste Team on a temporary basis. This is an excellent opportunity for an organised and analytical professional who enjoys working with data, supporting operational teams, and contributing to the effective delivery of frontline waste services across the city. The successful candidate will be responsible for providing administrative support, ensuring service data compliance and assisting with the coordination and oversight of a designated team of Waste Support Assistants. You will play a key role in maintaining accurate records, producing performance information, and supporting continuous service improvement. Key Responsibilities Deliver administrative support and assistance to the Domestic Waste Team. Ensure compliance with service data and reporting requirements. Support the management and coordination of Waste Support Assistants. Produce, analyse and maintain reports using a range of ICT systems and applications. Monitor and maintain data accuracy across waste service systems. Work collaboratively with operational and administrative teams to improve service delivery. Ensure all duties are carried out in accordance with Council policies, procedures and relevant legislation. Adhere to safeguarding, health and safety, data protection, equality, diversity and inclusion requirements. Attend mandatory training and participate in development activities relevant to the role. Provide additional support to Waste Data Assistants and wider service areas as required.About You We are looking for someone with excellent organisational, communication and analytical skills who can thrive in a busy, customer-focused environment. Essential Skills & Experience Experience working within a fast-paced, customer-facing service environment. Strong IT skills with experience using a variety of systems and software packages. Ability to produce, interpret and analyse reports. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Ability to build positive working relationships and effective partnerships. Strong customer service focus. Ability to work under pressure and manage competing priorities. Flexible and adaptable approach to changing circumstances and service needs.Desirable Previous experience within Domestic or Commercial Waste Operations. Knowledge of waste management, recycling services and relevant legislation. Experience supporting service performance, compliance or operational reporting functions.Working Arrangements 30 hours per week. Flexible working pattern across either 4 or 5 days. Minimum of 2 office-based days per week. Office attendance split between: One Friargate (Data Performance & Continuous Improvement Team) Whitley Depot (City Services Team)Why Apply? This role offers the opportunity to gain valuable experience within a large local authority, supporting essential environmental services while working within a collaborative and flexible team environment. With the current postholder on long-term absence, there is a strong possibility that the assignment may extend beyond the initial one-month period. Apply today to be considered for this exciting Waste Data Officer opportunity with Coventry City Council