Customer service contract jobs in GraysCreate job alerts

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.26 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.33 Sunday Evening Premium £2.56 Overtime rate Monday to Saturday (Day Shift) £16.58 Overtime rate Monday to Saturday (Evening Shift) £17.98 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rate: Monday to Saturday (Basic Rate): £13.26 Evening Premium (from 6pm): £1.12 Sunday Day Premium: £1.33 Sunday Evening Premium: £2.56 Overtime rate Monday to Saturday (Day Shift): £16.58 Overtime rate Monday to Saturday (Evening Shift): £17.98 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.26 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.33 Sunday Evening Premium £2.56 Overtime rate Monday to Saturday (Day Shift) £16.58 Overtime rate Monday to Saturday (Evening Shift) £17.98 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Part-time, £12.21 - £12.21 per hour Ref: 35717 Salary: £12.21 - £12.21 per hour Hours: Part-time Contracted Hours: 16 Contract Type: Permanent Location: K1, Imperial Retail Park, Thames Way, Gravesend, Kent, DA11 0DL Description Store Colleague Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands. The Role As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us. What You Will Bring With You • Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood., • Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information., • Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently., • Eagerness to Learn: A keen interest in ongoing learning and professional development., • Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance., • Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals., • Flexibility, Flexible to work shifts that may include evenings, weekend and some bank holidays Benefits • Attractive rates of pay, • Paid holidays, • Additional leave for birthdays, and special occasions, • 20% colleague discount in Stores, • Discretional annual bonus scheme, • Access to other discounts and benefits, • Opportunity to do charity work in your local community, • Career progression About Us At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health. Increase our life expectancy. Lower our blood pressure. They make us think. Make us care. And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what’s wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation takes care of pets and their people in need. We’re one pet family with a shared love of the animals who make us who we are. We know that there’s nothing like the bond between pet and owner – many of us are pet owners too. And we’re here to make that bond stronger than ever. We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates. Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly. “We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!” Organisation: Pets at Home Date Posted: 16-12-2025 Expiry Date: 18-12-2025 • Apply, • Back to search results Apply now

Role: Student Wellbeing Executive Assistant Salary: Grade 5 - £26,707 - £31,236 Contract Type: Full Time (1FTE), Open Ended Rewards and Benefits: 28 days annual leave, increasing to 33 days per year after 5 years service, plus 9 buildings closed days for all full time staff. Use our total rewards calculator: to see the value of benefits provided by Heriot-Watt University. About our Team This post is located within the Disability Team, within the wider Student Wellbeing team, and works closely with colleagues from Counselling, Student Experience, and the Chaplaincy teams. The main purpose of Student Wellbeing is to provide advice, information, and support to undergraduate and postgraduate students, throughout the student lifecycle, from the point of initial enrolment onto a university study programme right through to graduation supporting them to overcome barriers to learning. Detailed Description This post plays a key role in delivering front line advice and support to students in the department of Student Wellbeing. You will work alongside Assistant Disability Advisors and the Student Wellbeing Administrator to ensure that a friendly, efficient, and helpful frontline service is delivered. You will carry out administrative work, operating databases and other systems, primarily for the Disability service, and deliver some direct support for a small number of students to facilitate their learning experience. Key Duties and Responsibilities • Provide a high level of customer service and front-line advice (face to face, via phone, email) to anyone enquiring at Student Wellbeing Centre reception, linked with main objective of delivering the charter to be welcoming, friendly and to treat everyone fairly and with respect., • Carry out financial processes, raising invoices, purchase order numbers, control department credit card and processing payments for the Disability Service. Update and process data, including financial information, on spreadsheets, databases and other procurement systems., • Contact new students who have disclosed a disability and provide them with the relevant information and arrange appointments to see the appropriate advisor. Help collate and develop data reporting systems for the Disability Service., • Carry out initial assessment of students who present with dyslexia and conduct online dyslexia tests., • Log all student contacts on the database and run reports as necessary ensuring quick turnaround times and an excellent customer experience., • Provide frontline advice and administrative support for the Student Counselling and Student Experience sections when the other Student Wellbeing Assistant is on leave., • Support specific students in accessing timetabled lectures, tutorials, group work, laboratories, and related academic tasks, • Undertake continuing professional development as appropriate., • Undertake other tasks and responsibilities as requested by the Student Wellbeing Team Education, Qualifications and Experience Essential • Good educational standard with excellent spoken and written English, • Experience in working in front line services, assessing the appropriate response, and providing advice, information, and guidance on a range of issues, • Experience in handling confidential/sensitive information, • Experience of using IT, including Microsoft Office and Finance systems, • Experience in a carrying out a wide range of administrative tasks and implementing new processes and ability to handle large volumes of data, • Excellent communication and interpersonal skills and a professional, customer-focused approach with experience of working co-operatively and effectively within a team, • Skills in responding to distressed or challenging customers, • Understanding of the issues that affect students particularly those with a disability or mental health issue How to Apply Please submit via the Heriot-Watt on-line recruitment system (1) Cover letter (2) Full CV Applications can be submitted up to midnight (UK time) on Tuesday 6th January 2026. We expect interviews to take place on Thursday 15th January 2026.

Benefits Include On Target Bonus - 65% BT Pension scheme; minimum 5% employee contribution, BT contribution 10% 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service. 2 weeks carer’s leave Our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made up. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. Life Assurance (4 x life cover pay) Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers. Discounted EE TV including TNT Sport and the NOW Entertainment membership. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Volunteering days so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’ 24/7 private virtual GP appointments for UK colleagues Location London, One Braham, BT has a hybrid working policy, working 3 days per week in the office. Why this job matters As a Sales Specialist you'll be driving the roll out of BT small cells and other on street solutions that support MNO network expansion and ambitions for both in-door and out-door markets – including multi operator, neutral host technologies. This will be accomplished through identification and development of new and improved technological and infrastructure solutions, and establishing land owner partnership (i.e. councils) which will form a key part of the role. Key milestones to achieve will be to secure legal rights to expand BT’s available asset portfolio including third party assets such as lighting and CCTV columns, as well as meeting MTP small cell annual volume targets for increased revenue and ICV and defending the existing revenues and margins in the accounts allocated. Working closely with the Head of Small Cells, you will lead on the account strategy and coordinate with the virtual teams across distinct functions to manage overall sales and contract performance. Driving share of wallet, managing contract change control, developing new business, managing delivery standards and protocols, whilst maintaining customer satisfaction via regular reporting. You will also seek to promote BT and its wholesale capabilities including its asset portfolio and to develop additional market opportunities. Long-term, as the team becomes more successful, there will be opportunities for growth and this role could possible develop into a leadership position - heping to further build out the Small Cells team. What You’ll Be Doing • Drive small cells sales and deployment activities from opportunity identification through to in-life delivery., • Work closely with EE, Networks, planning, partnerships, and other internal teams to align on small cells growth plans and priorities., • Identify and qualify target locations (e.g. councils, real estate, key venues) and coordinate site acquisition, planning, and approvals., • Build and manage consultative relationships with councils, landowners and external partners, guiding them through the end-to-end deployment process., • Coordinate and track special projects (e.g. major events and high-profile sites), ensuring clear project plans, milestones and stakeholder engagement., • Maintain strong senior-level relationships across BT/EE and other mobile network operators to support a shared infrastructure and neutral host approach., • Proven experience in the mobile industry or a closely related telecoms environment., • Experience in winning sales, either as part of an account team or as the sole point of contact closing contracts., • Track record of meeting or exceeding sales targets with accurate forecasting and consistent delivery., • Knowledge & good understanding of telecoms site acquisition, land and property negotiations, or planning and partnerships (e.g. councils, real estate development, land acquisition)., • Commercial understanding, including pricing models and business cases, and experience of project planning and delivery.

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Want to come and be a part of it? As part of our team, you’ll be at the forefront of the transition to net zero, working with not just those around you, but across the Group- sharing learnings to deliver essential infrastructure services for life. What will you be doing? Financial Planning & Analysis • Support the budgeting, forecasting, and financial planning processes across the division., • Deliver insightful variance analysis and performance commentary to aid decision-making., • Act as a trusted advisor to operational and commercial teams, providing financial guidance and challenge., • Attend monthly trading reviews and contribute to performance discussions with actionable insights., • Prepare and review monthly management accounts, ensuring accuracy and timeliness., • Support balance sheet reviews and ensure financial controls are adhered to., • Contribute to pricing strategies, bids, and tenders by providing financial input and risk assessment., • Assist in the preparation of business cases and investment appraisals for new projects., • Qualified accountant (ACA, ACCA, CIMA), • Strong analytical skills and commercial acumen., • Experience in a business-facing finance role, ideally within energy, infrastructure, or utilities., • Excellent communication and stakeholder engagement skills., • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000’s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Private health care and health care cash plan for you, • Discretionary bonus scheme, • 25 days annual leave plus bank holidays #MgroupE INDREG

We are currently working in partnership with a public sector organisation based in Liverpool, who are recruiting for a Recruitment Officer on a 6-month temporary contract. The hourly rate of pay is a £22.20 per hour and it offers 2 days home working. The ideal candidate MUST have previous experience using the Tribepad system. Duties will include (but are not limited to): • Providing professional recruitment advice, guidance, and support to hiring managers and applicants, ensuring compliance with Council policies, employment legislation, and HR best practice, • Managing end-to-end recruitment activity using ATS systems, including advertising vacancies through appropriate channels and supporting managers throughout the process, • Operating and advising on internal recruitment, applicant tracking, HR/Payroll systems, and external suppliers, ensuring accurate and efficient use following training, • Coordinating and completing pre-employment checks, including eligibility to work, references, DBS applications, and medical clearances, ensuring timely and compliant onboarding, • Acting as a brand ambassador by representing the organisation at job fairs, employment events, schools, universities, and community engagement activities, promoting opportunities to a diverse range of candidates Skills, knowledge and expertise required: • Demonstrable experience of providing a first-class quality customer service in a busy and fast paced environment, • A sound understanding of end-to-end recruitment processes including vetting and barring process., • Experience in using applicant tracking or e-recruitment systems (Tribepad), • Excellent communication skills, both written and verbal, and ability to work and communicate with managers of all different levels both verbally and presentation wise, • Good ICT skills and confident with Microsoft Office tools and working knowledge of using AI Working hours: • 35 hours per week (Monday – Friday) James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Company Description/ Business Unit Location: London (hybrid working 3 office days per week) Employment Type: 12-Month Fixed Term Contract Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Senior Digital Business Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job We’re looking for a highly capable Senior Digital Business Analyst to join our growing Digital team on a 12-month fixed term contract. Working as part of an Agile Scrum team, you’ll drive the end-to-end requirements lifecycle, from initial discovery and stakeholder engagement through to high-quality user stories ready for development. You’ll bring structure, clarity, and analytical rigour to complex digital initiatives, helping us deliver customer-centric journeys and internal efficiencies. You’ll also act as a trusted partner to Product Owners and a mentor to other BAs in the team. What will I be doing? • Owning the intake and analysis of digital requirements, translating them into clear, testable user stories and epics., • Collaborating closely with stakeholders to define, refine and prioritise a well-organised product backlog., • Leading workshops, mapping “As-Is” and “To-Be” processes and identifying opportunities for improvement across digital journeys., • Working day-to-day with developers and QA to ensure stories meet the Definition of Ready and support smooth delivery through each sprint., • Conducting impact assessments, evaluating proposed solutions, and contributing to MVP definition and user experience reviews., • Proven experience as a Business Analyst within an Agile digital environment, including story writing, mapping and prioritisation., • Strong skills in requirements elicitation, process modelling, data analysis and backlog management., • Excellent communication skills with the ability to engage professionally with stakeholders at all levels, including senior leadership., • Good working knowledge of Agile software development, Jira, and collaborative tools such as Miro., • Strong technical awareness with architecture fundamentals, data flows, development and testing approaches., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career

JOB DESCRIPTION The Finance Manager will work closely with the Head of Finance Manager. The role will support the Project and Commercial Management teams to enable continued growth of the business providing financial insight, strong operational control, timely reporting, and robust management of accounts receivable and payable for sector. This role will require working 3 days in our Manchester office. Responsibilities RESPONSIBILITIES • Manage the month end close and reporting cycle, • Ownership of all aspects of cost management projects including the balance sheet accruals and prepayments, monthly forecasting, staff cost recoveries., • Support financial and management reporting through CLR reports (Contract Leaders Report), • Project Cash Flow forecast and preparation, • Management of the PBA Bank account, payments and reconciliations, • Develop and maintain strong team relationships at all levels of the business, including working, • collaboratively with our stakeholders., • Develop strong working relationships with the commercial team, • Staff Calculator ownership, challenge charges and time charged to the project as well as staff allocation of time across projects, • Investigate & respond to queries from Group Finance team as required., • Compliance reviews of financial controls, in line with company guidelines, ensuring that all, • applicable requirements can be always met., • Monitor best practice of PO, GRNI and invoice matching processes and manage the monthly, • Purchase Card reconciliation and journal reallocations., • Monitoring of all central recharges, challenging and reconciling, • Preparing and reviewing the balance sheet reconciliations. Effective management of accounts receivables and payables including liaising with clients for, • timely receipt of cash payments, • Management and administration of the AMS IT cost for staff to ensure accuracy., • Administration of staff agency suppliers through the Engage platform., • Provide financial support, insight and validity for Commercial requirements, • Provide support for supplying the correct and appropriate information to Internal, External and Client Auditors, • Strong analytical skills with attention to detail and an ethical approach to data including respecting the confidential nature of information and the associated decision making., • Excellent communication skills, with confidence to present numbers to senior stakeholders., • Displays strong commercial awareness, vigilant attention to the changing business environment and emerging opportunities and risks., • Experience of management reporting and variance analysis., • Experience collaborating with stakeholders and communicating financial insights., • Budgeting and forecasting experience., • Ability to think strategically, challenge current processes and introduce improvements., • Advanced Microsoft Excel, experience with Microsoft Power BI reporting., • Experience of working with Oracle Enterprise One, or similar ERP system desirable., • Hands on approach to Operational Finance., • Demonstrate ability to meet reporting deadlines., • Experience of working with Oracle Enterprise One, or similar ERP system desirable., • Experience of working with Complex Projects, • Knowledge of Project Bank Accounts, • Project Accounting experience

Location: Watford / Hybrid Full-time / Fixed Term Contract At Medivet, we believe in making a real difference not just for our clients and their pets, but for our colleagues too. We’re on a journey of transformation, moving towards locally managed people processes that empower teams and enhance the colleague experience. To help us achieve this, we’re looking for a People Process Optimisation Co‑ordinator to join our supportive People team. This is a fantastic opportunity for someone who thrives on problem-solving, enjoys working collaboratively, and is passionate about continuous improvement. You’ll be at the heart of shaping how our people processes evolve, ensuring clarity, efficiency, and a seamless experience for colleagues across the business. What You’ll Be Doing • Acting as the first point of contact for Workday and people process queries, providing clear and timely guidance to managers and colleagues., • Logging and categorising queries to spot recurring issues, pain points, and opportunities for simplification or automation., • Investigating root causes of complex queries and sharing insights to inform process improvements., • Partnering with People Operations, Workday, and Policy teams to ensure consistent and accessible guidance., • Supporting the review, documentation, and communication of process updates., • Creating and updating manager guides, toolkits, FAQs, and process documentation to promote self-service., • Testing and validating changes to Workday processes to ensure they meet user needs., • Experience in People Operations or People Services., • Strong customer service skills with a track record of resolving colleague queries., • Good understanding of Workday processes., • Analytical mindset with the ability to identify trends and root causes., • Excellent communication skills — able to explain complex information clearly., • Organised, detail-oriented, and able to juggle multiple tasks., • Proactive and collaborative, with a passion for improving processes.

How You'll Make a Difference As a Senior Business Analyst, you'll be helping to shape and design future digital solutions that deliver services to the residents and front-line key workers of South Gloucestershire. Working within our Discover and Design practice as part of a multidisciplinary Agile Development team you'll be primarily focussed on applying strong business analysis and service design skills to deliver user-centred digital products. The wider Information, Technology & Digital service delivers core IT services for the council. When providing solutions, we take a primarily low-code approach using our standard technology platform (Dynamics 365, Power Platform, Azure PaaS) alongside configurable COTS business systems. What You Will Be Doing • Providing new digital tools to support frontline services., • Extending the services available via our public website portal., • Delivering new AI solutions to our back-office functions., • Working with the business and talking to users, you will gather and refine requirements, writing well-articulated user stories with clear acceptance criteria so they are ready for development., • You will be working both independently and with peers on work drawn from our roadmap and backlog. You will attend and/or lead agile ceremonies, design workshops and peer review sessions., • It will be key for you to identify opportunities for process improvement through the application of digital technology, specifically where automation can be implemented., • You'll be responsible for designing end-to-end journeys of services and the associated customer journeys., • You will have strong knowledge and experience in undertaking a Business Analysis, Service Design or a similar role in the context of a technology/digital delivery team., • It is essential you have good knowledge and experience of digital transformation, organisational improvement and ensuring value for money., • We require you to have experience in development methodologies and of working in an agile delivery environment., • You will have experience of managing effective customer, stakeholder and supplier relationships and be confident communicating to wide range of stakeholders., • You will have excellent analytical skills and an impeccable attention to detail. You must have the ability to make things clear and simple to understand through effective communication that is appropriate to the audience., • We require you be able to work to strict deadlines, manage a demanding workload and prioritise accordingly., • This is a 2-year term contract, ending 31st December 2027., • We are also offering this as an internal secondment opportunity; you should first seek your line managers permission before applying., • We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance., • We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work., • As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities., • We’re providing essential services across our internal network to ensure we can fully support our community.

JOIN US — WE ARE payed in If you want to expand your services, increase your earnings, and be part of a strong, supportive team… We want to hear from you. COMMISSION BASED ONLY TO START New Year. New Division. New Opportunity. We are a rapidly expanding provider of business payments, utilities, water, and energy solutions, supporting thousands of customers across the UK. For the first time, we are launching our brand-new Payments Division — giving consultants the power to offer clients a complete, all-in-one service backed by a full UK office and support team. No offshore call centers. All software and support are handled in Ireland and the UK. If you’ve ever wished you could provide everything your customers need under one roof… This is the offer you’ve been waiting for. What You’ll Offer Businesses Card Terminals EPOS Systems Loans & Funding Water, Gas & Electricity Complete Business Utilities Solutions 92% of customers in our test phase who took payments also switched utilities — meaning huge additional commission potential for you. Why Join Us? £120k–£150k+ realistic OTE Full product training (Payments, Utilities, Water, Electric) Full UK office team behind you — telesales, accounts, trainers, customer support We help you break down customer statements & build winning offers Standout consultants receive pre-booked appointments Optional branded work wear Progression into salaried roles & Regional Manager positions Initial role is commission-only, with progression opportunities for top performers. January: “New Year, New Opportunity” Launch Day All successful candidates will be invited to our January Launch Day: • Meet the full team, • See our complete operational setup, • Learn the commission structure, • Receive early training, • Understand the multi-service earning potential Overnight stay provided (Depending on location) Food & drinks included You’ll leave fully prepared to begin engaging customers from February/March 2025. Who We’re Looking For We want ambitious, driven individuals who want real earning potential and real support: • Experienced sales professionals, • Payments or utilities consultants (not essential), • Confident communicators, • Motivated self-starters A Message from Us “How good would it feel to know your customers only need one company, one point of contact, and one trusted consultant — you — for everything?” This is your chance to become that consultant. Apply Today If you're ready for a serious opportunity with huge earning potential and full support: Apply now and secure your place on our January Launch Day. We are payed in. And we’re growing fast.

Be You - Our people create our best Plexus. Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team. We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience. Who we are and what we do? We help our customers deliver products to the world which have a profound impact on people’s lives. From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world. We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service. Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us. Purpose Statement: Creates, manages, and executes the account strategy for a set of assigned customer(s). In this role, the Customer Director will represent the voice of the customer to the customer team and the voice of Plexus to the external customer. Key Job Accountabilities • Create a working account plan which includes strategies/tactics to increase profitable revenue, account penetration and engagement points (including manufacturing, engineering and sustaining services). Develop innovative and creative solutions that will help further differentiate the Plexus service offering with our customers. Successfully execute plans while engaging the broader Plexus organization, as appropriate, while continually improving customer satisfaction and "stickiness.", • Ensure Plexus meets or exceeds the expectations of customers. Advocate for customer needs within Plexus and represent Plexus’ needs and interests to the customer. Translate the needs and interests into action that meets or exceeds customer satisfaction goals and creates mutual benefit for Plexus. Lead a cross-functional Plexus team that includes engineering, manufacturing, supply chain, costing, financial and legal experts to ensure we continue meeting or exceeding customer expectations and needs., • Increase Plexus’ revenue and profitability. Establish clearly defined financial objectives for customers. Partner with manufacturing and engineering to proactively manage the customer P&L to ensure we meet/exceed the objectives., • Build and develop multi-level relationships, including executive level, with customers and internally. Be fully conversant and intimate with the customer business model, competition, market and needs. Partner with other key Plexus functions (e.g. manufacturing and engineering) in furthering the customer relationship., • Learn and develop mastery of Plexus's sales enablement methodology. Education/Experience Qualifications • Advanced written and verbal communication skills are required, • Basic computer skills are required, • Able to make sound, logical and reasonable decisions nearly autonomously, • Masters solution selling approach, • Has mastered the use of financial acumen to be able to influence customers and constituents, • Basic understanding of electronics manufacturing is required, • A workplace centered on collaboration and integrity, • Supportive leadership teams that value work-life balance through a flexible work environment, • An inclusive environment that values diverse backgrounds, experiences, and expertise, • Flexible career paths across a variety of disciplines, • Innovative design solutions and state-of-the-art technology that improves lives, • Bespoke development plan, • Online learning and formal development programs, • Full-time, permanent employment contract, • Enhanced pension contributions, • 33 days of annual leave (inclusive of public holidays), • Paid family leave, • Private medical insurance, • Group income protection insurance, • Employee Assistance Program (EAP), • Electric Vehicle Salary Sacrifice Scheme, • Cycle to work scheme, • Volunteer time off, • Flexible Hybrid Working Available (role dependent), • Life assurance, • Occupational health, • Vision care discounts, • Discount schemes, • Company sick pay scheme

JOB TITLE: Visual Designer (12-Month FTC) LOCATION(S): Bristol / Manchester / Leeds / Halifax / Edinburgh SALARY: £59,850 - £66,500 HOURS: Full-Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in one of the hub offices listed above. About this opportunity We're looking for someone to help bring our digital experiences to life. You'll do this by creating visually and engaging with customers and stakeholders through storytelling. Someone who can work collaboratively alongside a full design multidisciplinary team, with a willingness to learn from - and actively support other Visual Designers. We're looking for an experienced Visual Designer to work within our Experience Design team of interactions designers, researchers, content writers and strategists. Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. You'll help identify and solve real customer problems and ensure that we put human's needs at the heart of every problem we solve. As a Visual Designer, it'll be your role to: • Apply your creative thinking to solve complex problems and make them seem simple, • Design production assets, infographics, logos and other elements, • Create engaging digital experiences, design interfaces for web and mobile applications, • Make seemingly mundane things interesting and exciting, • Support us scale and hone our digital design system, • Mastering storytelling techniques to help the business communicate effectively, • Bring your designs to life with prototyping software, • Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope., • Engage with design teams and communities of practices to understand objectives and opportunities aligned to good customer outcomes, • Design and layout pages and User Interfaces, skillfully and creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen., • Bring your designs and presentations to life with prototyping software (Figma is our main tool, experience is required) as well Adobe Creative suite and Microsoft tools like, Powerpoint, Excel, Acrobat. What you'll need • Demonstrable experience within Visual Design, • A collaborative mindset ready to support a busy multi-disciplinary team., • Experience in solving visual design challenges and deliver experience-led brand digital journeys, • Tons of energy and enthusiasm to bring visual design to where it's needed, • Understand and contribute with existing digital Design System and be an advocate of accessibility standards, • Ambitions to work collaboratively with - and learn from - a full-stack design team, including Researchers, Content Designers, Service Designers and Interaction Designers., • Strong ability to see designs through to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • Annual performance-related bonus scheme, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

Job Title Optometrist Location Warrington Employment Type Part time Contract Type Fixed Term Shift Pattern Work Shift: Days Hours per Week 24 Salary Competitive salary plus benefits Category Optical, Retail Healthcare Closing Date 28 February 2026 "Find your role” At Asda Opticians, there is nothing more important than the health and wellbeing of our customers, our priority is to always put them first by delivering high quality patient care and service. A typical day will involve completing eye examinations, contact lens and extended service examinations. You will be working alongside our Dispensing Optician Manager to support our colleagues with training, coaching and maintaining all our departmental standards. Due to our extended service contracts with the NHS, we're committed to delivering a wide range of care for the treatment and monitoring of eye conditions and will support you to gain any additional accreditations you may need to be able to deliver these services. At Asda, we are extremely passionate and committed to providing our Optometrists with all the training they will need to fulfil their role and enhance their skills. Not only do we have a fantastic CPD programme, but we also offer protected time to our Optometrists to complete further accreditations, funded by Asda. This ensures you have the full training package to meet the ever-changing eye care needs of our customers. It's all about developing and supporting you to reach your full potential. At Asda, we offer a range of professional development programmes. One optional opportunity for our GOC registered professionals is to supervise students — a rewarding way to support the next generation of optical professionals, while also enhancing your own skills and development. With in store, regional and home office teams you will be fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota Sat 9:30 - 18:00 Tues 9:30 - 18:00 Thurs 9:30 - 18:00 “Let's find out about you” We are seeking a dedicated Optometrist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled candidate who is eager to join us, contribute to our store's excellent service levels, and foster positive relationships within our team and the wider community. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll Be • A fully qualified optometrist registered with the GOC, • A registered performer with your NHS area team or health board, • MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda – funded and supported by us), • On track to meet the statutory points requirement for CPD, • Able to use your skills and passion for the role to deliver a memorable customer experience, • Discretionary company bonus, • Company pension up to 7% matched, • 15% colleague discount in store and online., • Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas., • Your professional indemnity insurance, • GOC fees paid, • CET package, • Flexible working patterns in accordance with 7 days opening, • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

Job Title Optical Colleague Location Stevenage Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 25 Pay Rate £12.60 Category Non-clinical (Non-MD), Retail Healthcare, Retail Hourly Colleagues Closing Date 29 December 2025 About The Role To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern. Our in-store Opticians are hugely popular with our customers and they'll expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products. You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier. We'll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals – with our great training and support, we'll help you keep getting better and better. You’ll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship. About You You'll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You're passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way. Asda, that’s more like it Apply today by completing an online application… Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user, • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover, • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more., • Company pension, • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support, • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated., • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments., • Colleague recognition programme, • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Department: Events & Experiences Reporting to: Events & Experiences Sales Manager Contract: Permanent Normal working hours will be 09.00 to 18.00, Monday to Friday (inclusive), including one-hour unpaid lunch on each day worked; making a total of 40 working hours per week. KEY PURPOSE OF ROLE The E&E Sales Executive will be the first point of contact for the Events & Experiences Sales Team, to provide sales and administrative support (private hire of all spaces) within Lord’s Cricket Ground, handling all inbound enquiries.Where time permits, the role will also include proactively promoting Lord’s as a major Events & Experiences venue. The role will include enquiry handling, maintaining and updating CRM systems and the diary management systems. The role will also focus on the achievement and delivery of financial and quality standards in adherence with both the Sales and Marketing plans and the Club’s Strategic Plan. KEY TASKS AND ACCOUNTABILITIES • Develop and maintain an in-depth knowledge and understanding of the Events & Experiences offering (including charges, capacities, and possibilities/restrictions of spaces) to advise clients on all options relevant to their requirements., • Build and maintain a thorough understanding of the Events & Experiences food and beverage offerings., • Manage the conversion of enquiries for new and existing clients into confirmed business, supporting the expansion of new business., • Respond promptly and appropriately to all incoming enquiries with tailored event proposals and accurate information., • Understand and interpret each client’s requirements and expectations to competently promote Lord’s as a suitable venue., • Record all enquiries and bookings accurately in the venue management system, Priava., • Maintain regular contact with prospective clients in a structured manner to secure confirmed business., • Conduct show rounds with prospective clients to promote and sell Lord’s above other venues., • Maximise all up-selling opportunities., • Increase revenue from allocated new client/agency accounts., • Research and maintain an in-depth knowledge of competitor venues., • Participate in Events & Experiences exhibitions and promotional events at Lord’s and offsite, including evenings and weekends as required. This job profile is not an exhaustive or definitive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks and duties of the jobholder might differ from those outlined in the job profile and duties might be amended as the job evolves in light of the needs of the business and/or at the discretion of management. PERSON SPECIFICATIONS – SKILLS, EXPERIENCE AND QUALIFICATIONS • Passionate about working in the events industry., • Strong customer focus, with the ability to achieve and maintain an exceptional level of service at all times, while building a strong rapport with clients., • Excellent written and verbal communication skills including the ability to represent the Events & Experiences Department to a wide range of people and organisations., • Enjoy working in a team environment and to support the team by exchanging experience, advice and knowledge., • Outstanding attention to detail and a conscientious, professional approach at all times., • Strong working knowledge of Microsoft Office including Word, Excel, Outlook & PowerPoint., • High level of initiative with administrative and organisational ability., • Tact, discretion and the ability to work quickly under pressure maintaining a high level of accuracy and detail., • Ability to create and develop relationships at all levels. Treating clients, colleagues and all external suppliers with respect and courtesy., • High standard of personal presentation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Life on the team This critical new role sits within the Transition and Transformation (T&T) team, a core part of Group Managed Services (GMS). Reporting into of the Portfolio Managers in Maximiliane Lawrence Programme Practice, we have Programme Manager vacancies in core countries. As a Programme Manage (German speaking) you will be responsible for the successful outcome and delivery of Managed Services transitions and transformations (to agreed quality, time, and budget constraints). The Programme Managers often need to collaborate strongly with the Customer Exec roles where the deal is of significant scale or complexity, ensuring that their T&T Practice resource requirements and business outcomes are achieved. What you’ll do Your overall responsibility is for the successful outcome for the large/complex project or programme you are asked to lead; your responsibilities will be defined in the project control documentation and your Terms of reference (see above). These will be delivered alongside the agreed financial outcome of the programme you lead. In support of this, you’re expected to broadly understand both what Computacenter sells and delivers and have a working knowledge of the technology/solution. You’ll be responsible for delivering your assignments in accordance with the Group Service Take-on Receive handover from Deal Acceptance • Handover from the Sales Teams (Solution/Service designer min), • Kick-off meetings with client & Internal ISP’s, • Plan and manage Post Contract Verification with client., • Establish governance framework – Transition Board etc., • Own Delivery of transition service, ensuring the dependencies between ISPs are understood and proactively managed., • Engage with client and stakeholder representatives., • Ensure client dependencies are accepted by client and delivery is prompted., • Management of Risks, Assumptions, Issues, and Dependencies, • Deliver Transition using the Group Service Take-On Framework, • Manage the transition budget, ensuring that monthly finance reports are completed, with revised forecasts to completion, with any variance to forecast being flagged and appropriate actions taken to ensure that the project remains on or under budget., • Completion of weekly project reports, • Ensure products are delivered and signed off., • Manage Milestone Objective & Dependencies plan., • Manage Service Readiness and Cutover, • Prepare Checkpoint 6 & Service Handover with Service Management representative., • Have a working knowledge of the Internal Service Providers and what services they provide in support of any project you are managing/delivering., • Identify key lessons learned from delivered projects, share these with the rest of the GST Team and more widely in CC, and apply these to future projects. What you’ll bring • Fluent German is a must, • Trained in Prince2, to Foundation level and working towards a Practitioner qualification or equivalent., • A demonstrable track record of delivering successful project outcomes end-to-end., • Good interpersonal skills and ability to build relationships, reduce conflict and step up to lead when required., • Aware of the need to be Emotionally Intelligent, to adapt personal style and approach to meet specific customer needs., • Be able to understand the Business outputs required from your assignment or the project you are leading., • Skilled user of Microsoft applications: Word, Excel, PowerPoint, Outlook & Project, and other relevant tools., • Good literacy and numeracy skills.

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview As a Senior IT Category Manager, you will be responsible for building and transforming the IT procurement category, establishing best-in-class processes, and delivering a step-change in value and performance. You will act as a strategic partner to the CTO and IT leadership teams, including Infrastructure, ITSM, Security, Applications, and Architecture, ensuring sourcing strategies align with technology roadmaps, risk posture, and business priorities. In this role, you will lead complex commercial negotiations and manage contracts to secure competitive outcomes, mitigate risk, and ensure compliance with internal policies. A critical focus will be on optimizing relationships with major offshore service providers, addressing cost leakages, and renegotiating agreements to deliver substantial savings. You will collaborate closely with Legal, Security, and Finance to oversee the full procurement lifecycle, maintaining operational excellence and governance standards. You will also manage and develop strategic relationships with global technology vendors, ensuring delivery of high-quality solutions at optimal terms. Leveraging data-driven insights, you will identify opportunities to rationalize the IT supplier base, optimize spend, and support sustainability and innovation goals. Your ability to work cross-functionally and communicate effectively will be key to influencing stakeholders and demonstrating the strategic value of Procurement within the IT domain. What You Will Do IT Savings & Commercial Excellence • Drive complex negotiations and contract management to secure competitive outcomes and minimize risk across IT categories (hardware, software, cloud, and services)., • Rebaseline and renegotiate commercial terms with major onshore and offshore service providers, eliminating cost leakages and improving delivery value., • Optimize commercial arrangements with leading technology vendors across licensing, subscriptions, cloud consumption, and support services., • Partner with Legal, Security, and Finance to ensure robust risk management, compliance with governance standards, and contract lifecycle discipline (renewals, notice periods, and terminations)., • Own the IT procurement strategy and execution, accountable for measurable improvements in cost, quality, and supplier performance., • Develop and execute IT category strategies aligned with technology roadmaps and innovation priorities, enabling scalable, secure, and cost-effective solutions., • Rationalize and optimize the IT supplier portfolio using data-driven insights to consolidate spend, reduce complexity, and improve governance and service levels., • Lead the redesign and continuous improvement of IT procurement processes, leveraging best practices and automation to increase efficiency and compliance., • Ensure end-to-end process discipline across requisition-to-contract-to-invoice, enforcing policy controls (e.g., No PO, No Pay) and audit-ready documentation., • Monitor supplier performance, contractual obligations, SLAs, and KPIs; implement corrective actions and improvement plans where required., • Work closely with the CTO and IT leadership teams (Infrastructure, ITSM, Security, Applications, Data) to align sourcing strategies with technology needs and business outcomes., • Proactively engage stakeholders to understand requirements, influence decision-making, and ensure early involvement of Procurement in IT initiatives and renewals., • Minimum 5 years in procurement or management consulting with a strong track record across hardware, software, cloud, and IT services; combines strategic insight with hands-on execution., • Experienced in leading complex, high-value negotiations to secure favorable terms, deliver measurable savings, and maintain strong supplier relationships. Demonstrated success renegotiating multi-million contracts with major offshore providers (e.g., TCS, Tech Mahindra) and leading global technology vendors (e.g., Microsoft, Amazon)., • Highly organized; applies a structured, project-based approach to procurement initiatives and IT sourcing programs in dynamic environments., • Proficient with analytics tools (e.g., Power BI) to assess IT spend, identify addressable opportunities, and generate actionable insights; quantifies impact through savings and performance improvements., • Skilled in rationalizing IT supplier bases through data analysis and strategic sourcing, contributing to cost reduction, operational efficiency, and improved governance., • Deep understanding of procurement policy, IT governance, and risk management; ensures consistent adherence across all IT procurement activities., • Passionate about technology, AI, and process improvement; continuously seeks innovative ways to optimize IT procurement workflows and efficiency., • Empathetic, cross-functional collaborator; comfortable presenting to leadership (including CTO and IT executives) and building strong relationships to align procurement with technology needs., • Open to feedback and committed to professional growth; embraces change and contributes to the evolution of IT procurement practices.

We are seeking a number of talented individuals to support our Complaints Case Handling team at Now: Pensions (Mercer) on a 12-month fixed term contract. This role will be based out of our city centre-based Nottingham office. This is a hybrid role that has a requirement of working a minimum of 3 days a week in the office. The role: Complaints Case Handler As a Case Handler you will need to have a composed and analytical approach and a talent for communicating clearly and concisely. The role will involve investigating complaints from a range of customers, problem solving underlying issues with processes, systems and communications, responding to customer comments on social media and TrustPilot, as well as providing recommendations for discretionary awards and transfer decisions for the Trustee and the Scheme. Case Handling requires end to end ownership and responsibility for each piece of work that crosses the desk. A Case Handler needs the ability to manage multiple priorities and deadlines, whilst balancing the needs of various customer bases against the needs of the business to reach fair and evidenced outcomes quickly. This role would suit someone with a demonstrable experience in customer service or complaint resolution within a call centre or similar professional services background. We will rely on you to: • Manage member and employer complaints through to resolution, maintaining strong relationships with customers at all times., • Provide accurate customer-focused complaint resolution communications to a high standard and in a timely manner., • Work with a third party, TCS, and other business teams that are internal and external, to identify the root cause of the complaint, which could involve primary and potentially secondary issues. Ensure root cause and learning is fed back appropriately., • Ensure all complaint related data held on our systems is accurate and timely so that a robust audit trail exists., • Develop and continually enhance strong working relationships with the team, NPL colleagues and third parties/suppliers., • Manage all cases allocated and produce complaint escalations to our CEO, Trustees and The Pensions Ombudsman Service effectively, ensuring thorough investigations and audit trails of the cases are maintained., • Assisting with the training of new starters, peer reviewing investigations, remedial actions and communications and supporting colleagues as necessary to reach the teams goals., • Along with the team, be responsible for all key processes within Service Resolution, which may include Trustpilot, Social Media queries, Discretions and Trustee Mandate referrals. What you need to have: • The ability to communicate and consult effectively across teams and departments to foster collaboration., • Strong written and verbal communication skills for engaging with members and employers clearly and professionally., • Proven capability to engage with customers effectively, delivering excellent service and support., • Skilled in resolving and simplifying difficult or complex situations to ensure customer satisfaction., • Ability to manage multiple complaints simultaneously with a highly organized approach. What makes you stand out: • Understanding of complaints - previous demonstrated experience of working in a complaint handling environment., • Experience of managing Ombudsman, Solicitor, MP or high-profile complaints., • Understanding of pensions and auto enrolment regulations., • Experience of responding to customers via social media platforms. Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders., • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities., • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #hybrid Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

PNY Technologies EMEA has acquired, in 30 years of European presence, a key position in the market for consumer computing and multimedia products. Historically a leader in the field of memory, the company addresses the photo, video and mobile phone markets, offering a complete solution of flash memory cards and accessories. As a privileged partner of NVIDIA for over 20 years, PNY brings the latest GPU technologies to the integration, gaming and professional (medical, aeronautics, media, etc.) markets. More recently, the specialist has developed its offer towards high added value solutions in the field of Artificial Intelligence and is now one of the major players in the field. We are looking for a passionate individual to join our team as a: Job Title: Key Account Manager - PNY Consumer Products– UK Location: UK – Home office Job Type: Full-Time Job Description: We are looking for candidates to manage PNY key customers in the IT market in UK. A key objective is to establish quality customer communication that enables PNY to be the preferred supplier. The successful applicant will integrate with the UK team and be supported by the PNY EU headquarters; working from home office, travelling to visit customers and prospects as required. KEY RESPONSIBILITIES : Key responsibilities will include (but are not limited to the following): • Achieving revenue targets, • Developing customer relationships, • Opening new customers, • Product sales to existing and new customers, • Managing range and promotional listings, • Customer business reviews, • Sales strategy implementation, • Contract and proposal management ESSENTIAL SKILLS & EXPERIENCE : • Bachelor’s or Master’s degree in Business, Marketing, or a related field, a completed commercial training is required, ideally in wholesale and foreign trade,, • You have a strong experience in a similar position, ideally in the IT world. You know how to anticipate market changes and adapt to new technologies and to a varied clientele,, • Good local market/channel knowledge,, • Excellent communication, teamwork and relationship building skills,, • Self-motivated,, • Strong organisational and analytical skills,, • Positive and inspiring,, • Ability to work under pressure. Why Join Us? We offer a permanent position at our growing company in an international environment. We propose a 2 weeks onboarding program and ongoing online training programs to help you to develop your competencies with PNY. You will have the opportunity to take responsibility. You will integrate a challenging environment and be committed to providing an outstanding level of service to our customers. At PNY, we look for the best in the industry to ensure our growth. We recognize that our success is directly linked to our talented people. We also have a duty to our employees by striving to be a good employer and to give our staff the attention they need by developing and improving the working environment.

Salary: £30,411 - £35,777 per annum Location: Birmingham / Hybrid (working two days per week in our Birmingham Office) Contract: Permanent Hours: Full time We are excited to announce that we have a permanent opportunity available within our Fitness to Practise team in Birmingham. If you can evidence proven customer service skills and are looking for a career in which you make a difference every day, a role as a Caseworker within our Fitness to Practise team offers a rewarding career with significant development opportunities. Caseworkers play an essential role in supporting our remit to protect the public by regulating dental professionals in the UK. You will work within a supportive and collaborative environment, progressing cases in a timely fashion, whilst delivering excellent customer service. Person Specification: • Regulatory or similar environment experience, managing sensitive and confidential information., • Able to work under pressure in a busy and demanding environment, using prioritisation and organisational skills when managing competing deadlines., • Ability to maintain accurate records, case information and other records using the case management system., • Use of analytical skills, exploring investigative options with an attention to detail., • Taking a creative approach to trouble shoot and resolve problems., • Ability to champion continuous improvement and assist in the implementation of change in the team. About Us: Our purpose is to protect the public by regulating dental professionals in the UK. All dentists, dental nurses, dental technicians, clinical dental technicians, dental hygienists, dental therapists and orthodontic therapists must be registered with us to work in the UK. The support and experience of our dedicated and highly focused teams is invaluable. Our people matter, we are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them. Benefits: The GDC is committed to creating a diverse and inclusive workplace, that provides an environment that reflects our values and culture and allows employees to flourish. To support this, we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development. Some of our benefits include: • 27 days holiday (plus statutory) - rising to 30 days after 2 years’ service, • Flexi-time scheme, • Employer pension contributions up to 10%, • Buy/Sell annual leave, • Enhanced Maternity, Paternity and Adoption leave from 1 years’ service., • Life assurance, income protection plan and enhanced sick leave policy, • Staff discounts including eye care contributions and discounted gym membership. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How To Apply: To apply please click the apply button. As part of your supporting statement, please give examples of how you meet the following criteria. We would advise that applicants use the S.T.A.R method when drafting examples. • Excellent oral communication and customer service skills with the ability to develop and maintain stakeholder relationships and able to communicate professionally in challenging situations., • Excellent written skills to identify key issues, summarising in a clear concise manner and ability to make recommendations supported by strong arguments based on available information., • Experience of making recommendations, supported by strong arguments in addition to a risk-based approach., • Experience of working flexibly in a team assisting others and encouraging team morale. Full person specification is within the Job Description attached. Closing date: 23:59 on Sunday 11 January 2026 Interviews will take place week commencing 19 January 2026. Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.

1st/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities • Deliver outstanding customer service via phone, email, and face-to-face interactions., • Diagnose and resolve technical issues efficiently, escalating when necessary., • Support Windows 10/11 environments and Microsoft Office 365 applications., • Assist with AOVPN, Autopilot, and Azure configurations (preferred)., • Provide remote support using VPN and other remote tools., • Manage Active Directory tasks, including user account administration., • Support iOS and Android mobile devices., • Perform basic hardware diagnostics and troubleshooting for laptops and related equipment., • Utilize IT Service Management (ITSM) and Asset Management tools., • Adhere to ITIL best practices and contribute to process improvements. Essential Skills & Experience • Minimum 3+ years in IT support roles., • Strong problem-solving skills and ability to work under pressure., • Excellent communication and interpersonal skills., • Windows 10/11 and Office 365, • VPN and remote support tools, • Active Directory, • Mobile device support (iOS & Android), • Familiarity with ITIL principles and ITSM tools. Rate & Details • Competitive rate: £180 - £200 per day (Inside IR35), • 3 Month Contract, • Full-time, 5 days per week on-site (London) 1st/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation

Job Title: Contracts Manager Company: Flogas Britain Salary: £35,000.00 to £40,000.00 + Car + Bonus Location: Field Based, GB Contract Type: Permanent Location Type: Field Based Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team. Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers How you’ll power our business as a Contracts Manager As a Contracts Manager, you will be responsible to deliver consultative selling, to manage and retain existing Flogas customers, close new business opportunities identified by the Lead Generation function, and drive sales of equipment through our New Energies function to support customers on their journey to net zero. Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future. Here’s what you’ll be doing • Deliver a high level of customer service through account management of the SME customer portfolio, • Retain customers in line with the KPI’s ensuring that profitable margin is achieved, • Provide bespoke new business propositions, • Close profitable new business opportunities, • Ensure a smooth transition from initial sales lead through to installation, • Sell consultatively to provide a suite of complete energy solutions What we’ll need from you • Proven experience of working with complex and varied customers and industries, • High degree of self-motivation and time management, • Understanding of consultative based selling techniques, • Demonstrate ability to achieve targets and maintain margin, • Proven experience in a highly autonomous role, • Full Valid UK Driving Licence What you’ll get from us You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive. • Discretionary Bonus, • Enhanced Pension Scheme, • Life Assurance, • EAP (Employee Assistant Plan), • Health plans, wellbeing support, free flu jabs and Eye Care Vouchers, • Extensive discounts from loved brands and major retailers, • 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours, • Enhanced Family Friendly Leave Flogas: Powered by people At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.

Director Project Management London - England About This Opportunity Executive responsibility for the delivery of services and representing Gleeds as an ambassador. Responsibilities include but are not limited to: • Formulating and managing strategies to deliver the business objectives., • Actively identifying new business development opportunities and driving growth across the Business Unit’s activities., • Ensuring that projects are managed in accordance with Gleeds processes and procedures (governance and controls)., • Agreeing fees and charges for potential services with Business Unit Manager / Area Chair., • Agreeing appointments / scope of services. Ensuring that appointments are in place prior to commencing service delivery., • Delivering high quality services and deliverables ensuring that services meet our Customer’s requirements., • Reviewing scope of appointments on a monthly basis to ensure services are being delivered in accordance with appointments, • Managing and maintaining Customer relationships (i.e. Clients, business partners and other consultants). Ensuring a Customer care plan is in place., • Resolving customer complaints., • Ensuring sufficient resources are made available to deliver services on our projects, including managing resource conflict resolution (with fellow directors)., • Leading and managing Teams, including working with Associate Directors in managing resources and workload. Ensuring compliance with administrative requirements (appraisals, training, timesheets etc), • Managing employees, focusing on retention and development., • Developing and enhancing Gleeds cost management capability., • Briefing employees on relevant aspects of Gleeds business., • Preparing bids for services., • Managing service delivery for profit., • Managing the commercial aspects of projects (e.g. scope of services/deliverables, invoices, payments, and debt management)., • Working harmoniously with other Directors and assisting Business Unit Manager / Area Chair As a Gleeds team member, you will have access to: • Opportunities to develop and grow your career, • A contributory pension scheme, • Employee Assistance Programme, • Our Global Travel Scholarship Programme, • Flexible working arrangements Who we’re looking for: Experience, Knowledge And Key Skills • Extensive experience in delivering project management and/or programme management services on construction projects,of which 3 years were in responsible leadership function in the management of major construction projects or frameworks., • Excellent knowledge of construction procurement strategies, including tendering and contract strategies, • Extensive knowledge of construction technologies, sequences, methods and materials, • Excellent commercialbackground, including familiarity with contract conditions and procedures and ability to administer contracts (as contract administrator, employer’s agent and/or project manager), • Sound understanding of legislation impacting on building contracts., • Demonstrate experience of leading high performance multi-disciplinary project delivery teams, • Excellent communication skills - both oral and written., • Excellent organisational skills and the ability to quickly adapt to changing environments., • Excellent problem solving, negotiating skills, financial and numeracy management skills., • Ability to absorb complex information and assess requirements readily., • Proficient networker., • Specialist knowledge of a specific industry sector (i.e. Residential, Hotels, Commercial, Retail, Leisure, Education, or other)., • Ability to prepare first-class bids for services., • Competent at negotiating sufficient fees to both complete services and generate required profit levels., • Demonstrable evidence of delivering services to Clients and managing Client relationships., • Demonstrable experience of timely interfacing with clients and key stakeholders at the highest level., • Experience managing multiple projects, • Ability to work as part of a team and lead teams. Qualifications • MRICS (Member of the Royal Institution of Chartered Surveyors) or, • MAPM (Member of the Association of Project Managers) or, • MCIOB (Member of the Chartered Institute of Builders) About us A world of opportunity Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people – colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose. With over 75 offices across the globe, you’ll become part of a truly global team that isn’t restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we’re committed to the success of our people, clients and communities – giving everyone a safer and more sustainable place to live, work and thrive. Our values underpin what we stand for and how we work: • Professionalism with personality, • Excellence with humility, • Innovation with agility We’re an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender. We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual. Gleeds is a Great Place to Work certified employer.

Reporting to the Vice President of Software Engineering, you will lead our global SIM engineering organization and own the strategy and delivery for all SIM, eSIM , and iSIM products. This role combines technical depth with strong people, vendor , and contract management to ensure KORE’s SIM solutions meet the highest standards of design, quality, and scalability. You will guide SIM development projects from concept to launch, ensuring every solution meets our high standards for quality and security. As the key leader between internal engineering teams, product management, and external vendors, you will manage strategic supplier relationships, negotiate contracts, and enforce performance standards while coaching and developing a high-performing engineering team. Key Responsibilities Leadership & People Management • Lead and mentor a global team of SIM engineers , fostering a culture of innovation and accountability ., • Define team goals , set clear performance metrics , and drive professional development through regular feedback and coaching ., • Oversee the entire SIM lifecycle—from design and development to testing and optimization—using feedback from the field to guide improvements., • Ensure all SIM designs meet KORE’s specifications and industry standards for reliability , security, and interoperability . | More direct and removes the slightly redundant " guaranteeing .", • Oversee quality assurance processes and drive continuous improvement in SIM engineering practices ., • Build and maintain strong relationships with global SIM manufacturers and technology partners ., • Negotiate and manage vendor contracts , focusing on compliance with service-level agreements ( SLAs ) and quality metrics ., • Collaborate with Pre -Sales, Sales, and Network Engineering teams to support customer needs and ensure successful go -to- market execution ., • Provide executive-level updates on project status, risks , and mitigation plans ., • Drive innovation in SIM technology , exploring and implementing next-generation features and security enhancements ., • Lead root cause analysis for complex SIM- related issues and translate findings into long-term product and process improvements ., • Contribute to KORE’s technical strategy and represent the company in key industry forums and standards bodies when required . Required Qualifications • Bachelor’s degree in Engineering or equivalent experience ., • Proven experience building and leading high-performing technical teams. | More direct and action-oriented ., • Strong background in SIM architectures , SIM applets (e.g., Multi-IMSI ), key management, cryptographic functions , and secure element technologies ., • Deep understanding of authentication algorithms ( Milenage ), cryptographic algorithms (3DES, AES, RSA, ECC), and key ceremony processes., • Experience with vendor and contract management, including negotiations and SLA enforcement ., • Hands-on knowledge of network monitoring and diagnostic tools ( Wireshark /PCAP, Netscout , Comprion , QXDM, AT commands )., • Solid understanding of 2G/3G/4G/5G network architecture , OTA (SCP02, 80/81), and Remote SIM Provisioning (RSP)., • Familiarity with standards: 3GPP 31.111/31.102, ISO 7816, ETSI 102 221/223/671, GSMA SGP 02/22., • Excellent organizational , communication , and executive reporting skills ., • Ability to manage multiple high-impact projects in a fast- paced , global environment . Desired Qualifications • Detailed understanding of core network design (Layer 4+), • IoT module test / development experience (IE Quectel , ublox , Telit ), • IoT device firmware development / test experience (IE Teltonika , customer specific), • Experience with software development using Java, C and/or Python, SIM APDU / applet development / test experience This role is ideal for a strategic engineering leader who combines deep technical expertise with the ability to manage people, vendors, and complex contracts—ensuring that KORE continues to set the industry standard in SIM technology and IoT connectivity. Kore Values Customer Obsession We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers. Be the Spark We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate. Own the Outcome We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense. Grit & Positivity We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments. Challenge. Debate. But Be Human. We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Sales Associate, New Bond Street - London Flagship Boutique About working for Jimmy Choo: Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide. Permanent Contract. Full-Time. 40 hours per week. What You’ll Do: As a Sales Associate, you will: • Provide exceptional customer service by developing a detailed knowledge of the product., • Develop detailed knowledge of the product in order to provide exceptional customer service., • Build, develop, and maintain your own client database and demonstrate the luxury lifestyle in everything you do., • Resolve customer complaints promptly., • Replenish stock and support the team in stock takes., • Participate in and present Jimmy Choo during promotional events and other activities., • Have the opportunity to contribute ideas and suggestions that will support the Store’s performance. We’d Love to See: You’ll be a dedicated team player who is able to communicate well with colleagues and clients. You will have an understanding of the luxury lifestyle and be prepared to go the extra mile to achieve targets. Our values - creative, courageous and passionate Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity. Jimmy Choo Perks • 33 days of holidays, • Products allowance and discount, • Birthday day off, • Private healthcare, • Exclusive employee sales If you want to become a part of the Jimmy Choo family, we'd love to hear from you - Apply Today!

Location - Milton Keynes (Office Based) Contract - Permament Salary + Bonus + iPhone + Pension Plan + Share Scheme + other Benefits Covering 8am – 9pm (40 hours per week), 7 day operation with shift pattern What you become part of: Our Milton Keynes Operations Centre is responsible for the purchase, distribution and refurbishment of all our cold drink equipment throughout GB. Every cooler; vending machine and dispensing equipment comes from here.The Centre is also home to our Contact Centre which is a 364 days a year, 7 days a week operation to support with calls ranging from equipment service requests, new business enquiries and machine movements as well as internal support for our Field Engineering Team and New Business Team. The Telefix team is also based here, offering over the phone support to our customers to help get their equipment functioning. Key responsibilities include: • Timely management of reactive service calls and other supporting services of both CCEP equipment and 3rd party equipment, • Prioritising work in a customer focused manor whilst driving productivity, • Managing part requests that can be sent directly to our customers and any supply issues, by ensuring effective communication to both our internal and external customer, • Assisting Engineers with identifying parts and general queries relating to equipment, • Taking pride in upholding the agreed ways of working to ensure that you are following safety policies and best practices to ensure safe-working for self and to protect others, • Drive a zero accident behaviour, • Experience of Service environment with exceptional customers service skills – both internal and external customers, • Proficient in systems knowledge (e.g. SAP, Salesforce, Microsoft suite, Schematics based systems), • An effective communicator who is capable of building excellent Customer service relationships with a strong focus on problem solving skills, • Self-motivated, enthusiastic with an ability to be flexible and responsive under pressure.

Key Account Manager - Remote ASE Global is hiring a Key Account Manager to grow and develop strategic relationships with leading automotive OEMs and dealer networks across France, Benelux and the Netherlands! This role goes beyond account maintenance: you will identify opportunities to expand our footprint, increase product adoption, and drive measurable commercial outcomes using ASE's portfolio of solutions - including Business Management Software (Lumina Core), AI Data-Driven Solution (Lumina AI), AI Agent (Sadie Automotive) and Business Management Services and Consulting. You will work directly with OEMs, dealer groups and individual dealerships to understand their priorities, uncover expansion opportunities, and position ASE as a long-term performance partner. The successful Key Account Manager is responsible for nurturing and developing highly successful client relationships to ensure that ASE Global delivers for every customer: helping them to drive performance and accelerate profitability. Working with OEMs, dealer networks, and individual dealerships to drive volume, profitability, and business improvement. Working to identify customer problems and devise programs that deliver a tangible impact. Here is a little window into our company: ASE Global Automotive Solutions is the automotive industry's trusted advisor. For nearly 50 years, we have been working with the world's leading automotive brands and their dealer networks to drive profitability, mitigate business risk and improve operational performance. ASE Global is focused on the automotive industry. The combination of ASE's industry-recognised software, tools, and local industry expertise allows for the provision of global data services, performance improvement consultancy, and profit optimisation services tailored to the business requirements of brands and their dealer networks. ASE's business intelligence dashboard tools, combined with human validation, provide in-depth analysis of business performance, and brands are given the confidence to manage change and drive the performance needed to face market challenges head-on. ASE Global's mission is to drive maximum profitability and optimum operational efficiency for automotive, motorcycle, bus and coach manufacturers, OEMs, and dealerships, enabling all to deliver superior customer experience through automated systems and the power of AI. Our experience, within the industry's interdependent go-to-market structure, combined with a unique approach to data analytics, creates game-changing technology for every type of vehicle or associated OEM: Cars, Motorcycles, Buses and coaches, and Agricultural vehicles. The successful candidate will be based anywhere in the UK, working in a remote work model! What Your Day Will Look Like • Own a portfolio of OEM and dealer accounts, with a clear mandate to drive new revenue, expansion, upsell and cross-sell across ASE's solutions, • Comfortable prospecting, opening new doors, and building a pipeline of opportunities beyond your existing portfolio, • Build strong senior relationships with customer stakeholders, understanding business priorities and identifying opportunities for additional value creation, • Lead business reviews with franchises and dealers, presenting insights, performance trends and recommended actions, • Visit customers regularly to uncover unmet needs, gather market intelligence and proactively propose new use cases, • Partner with internal teams (Business Management Consultants, technical services, Lumina, Sadie) to shape solutions that solve real problems and support commercial growth, • Support new product rollouts and pilot programs with customers, including onboarding and adoption for Lumina Core, Lumina AI and Sadie Automotive, • Manage renewals, contract discussions and service scope with a focus on improving net retention, • Contribute to the continuous improvement of account processes, customer playbooks and best practices, • Track pipeline, activity and forecasting through HubSpot with discipline and transparency About You • Bachelor's degree in Business, Economics, Finance, Accounting or similar is essential, • At least 2+ years of Key Account Management, Sales, Customer Success experience, with a commercial or sales-driven mindset, • Strong relationship builder with experience growing accounts, not just retaining them, • Comfortable discussing financial performance with OEMs, dealer principals or accountants, • Excellent communication skills in French and English (spoken and written), • Strong analytical ability and proficiency in Excel and PowerPoint, • Curious, proactive, and comfortable taking initiative - you don't wait to be told where the opportunities are, • Able to quickly learn new SaaS or data-driven products and explain value to customers, • A team player who wants to take ownership of their portfolio and contribute to ASE's commercial growth, • Flexibility to travel to client sites within France, Benelux and the Netherlands, • Strong organisational skills with the ability to manage multiple tasks simultaneously, • Self-motivated, goal-oriented, and comfortable with autonomy, • Ability to work independently and collaboratively within a team, • Quick learner with the ability to absorb industry knowledge and adapt in a fast-paced environment, • Legally authorised to work in the UK Great If You Have • Business Development experience, • Experience in automotive OEM, dealer networks or performance consulting, • Exposure to SaaS, cloud solutions, BI tools or data-heavy platforms, • Experience leading training sessions or presenting to senior stakeholders, • Audit, financial analysis or dealer performance improvement background, • Italian language skills are desirable (spoken or written), as some ASE accounts operate across France and Italy, • We're seeking someone who excels in a fast-paced environment and is motivated by the opportunity to make an immediate impact For information about ASE Global, please visit our website at We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

What’s in it for you? Assignment Type: Contract Location: West London Working Environment: office based on site - hybrid. Pay type: Competitive daily rate – in scope using one of our approved umbrella companies About the role We are seeking an experienced SAP Consultant specializing in Security and compliance to support our SAP security function as we enhance the security governance of our finance platform and deliver sever critical projects adding new companies, users and functionality to the platform including: Delivering a new role model to rationalise user permissions, align roles used by different subsidiaries in the group, support segregation of duties and to separate users between the different companies in our group. Onboarding additional group subsidiaries onto the SAP platform who aren’t currently users. Merging two separate SAP instances into a single common instance. Onboarding SAP to SailPoint for improved management of identity and access management Automating key processes such as user access requests and provisioning, joiners’ movers’ leavers processes, privileged access management, control over generic or service accounts This is a time of rapid change and delivery which requires competent security oversight and stakeholder engagement to build and maintain confidence on our shared SAP platform. Outside of change there is key business as usual activity to coordinate ensuring that internal controls are correctly deployed and monitored in the SAP environment with reporting established to provide assurance. The role will also need to monitor remediation activity needed to close audit actions and address identified control deficiencies in a timely and transparent manner to reassure our stakeholders in the robustness of the platform. In this critical role, you can draw on the assistance of our wider SAP product team, a dedicated SAP security consultant and our 3rd party support teams. Support is also available in accessing management information and creating dashboards for your own support or for stakeholders. You will need to coordinate engagement sessions and establish routine communications and updates with key stakeholders in our subsidiaries, group finance, internal controls and audit. You will also need to participate in programme governance for key projects and programmes impacting the SAP platform or supporting capabilities (e.g. SailPoint). Responsibilities: Be the customer facing lead for operating companies in our group who depend on our SAP platforms. Understand their governance, compliance, security and requirements and demonstrate proactive management of issues to resolution to build trust and confidence in the platform. Take a lead on strategic remediation and enhancement projects for SAP Finance and procurement systems. For example, harmonisation of roles and accesses across OpCos in a new role model, deploying identity governance through SailPoint. Provide security and governance expert input to key change programmes impacting our SAP platforms e.g. a new operating company in the group being onboarded to the platform or the merge of separate SAP instances into one. Provide regular reporting and engagement with stakeholders in operating companies and corporate centre on progress with key projects, work to close audit actions ahead of deadlines, remediation and improvement work. Work with our data team to establish the real time dashboards you and stakeholders will need to demonstrate strong governance over business-as-usual issues from joiners, movers, leavers processes, controls over firefighter and generic accounts, managing privileged access, detecting segregation of duties issues. Support the SAP product team with clear SAP security policies, standards and guidance for them to follow. Work with our security awareness and training partner to deliver timely training, updates and reminders to product owners, support teams, privileged users and others with key roles in the overall robustness of the platform. Security Assessments, investigations and Compliance: you will conduct: Investigations of identified security, control or compliance issues to find root causes and remediate them to prevent reoccurrence. Proactive security and compliance assessments of the platform to identify control improvements to make, monitoring or reporting blind spots to cover or other issues to fix. Supporting pre-audit assessments to ensure teams are audit-ready Skills, Qualifications & Experience: Credible customer facing consultant able to communicate with business and finance teams in non-technical terms to convey relevance of issues and potential business risk. Personable stakeholder manager who uses customer focus to understand the needs and concerns of different business areas. Proven experience with SAP with a specialization in GRC, security &/or audit. Strong understanding of SAP security concepts, including roles, profiles, authorizations, and Segregation of Duties (SoD) and how these can be automated and monitored in a scale able way. Experience in the oversight of Compliance, governance and security assurance within SAP environments. Confident in supporting and responding to audit in SAP environments. Strong analytical and problem-solving skills, with a keen attention to detail. Effective communication skills, capable of working collaboratively across teams and departments. Join Our Team: This role offers the opportunity to play a vital part in transforming our approach to creating a providing a robust and resilient finance platform to serve a group of work leading aviation brands. You will support our teams and projects on that journey from the security and compliance point of view and demonstrate to stakeholders that their requirements are met and their trust in the platform is well placed. Ideal for a dedicated SAP security professional looking for a senior and challenging role.

Job Description Private Sector Tenancy Enforcement Officer, (x2 fixed term vacancies) Are you ready to stand up for tenants’ rights and make a real impact on the quality of private rental housing in Cambridge? Cambridge City Council is seeking two passionate Private Sector Tenancy Enforcement Officers to help ensure tenants in the private rented sector are treated fairly, safeguarded from poor practices, and live in safe, good condition homes. About The Role As a Tenancy Enforcement Officer, you’ll be at the forefront of enforcing the Renters’ Rights Act: • Investigate complaints and conduct property inspections., • Advise and support tenants through advocacy and casework., • Work with landlords, letting agents, and stakeholders to ensure compliance., • Flexible and agile working arrangements., • Generous leave: 25 days rising to 30, plus public holidays., • Local Government Pension Scheme (LGPS) and savings options., • Employee wellbeing support, including gym membership and Employee Assistance Programme., • Opportunities for learning, development, and career growth.

Swindon – Hybrid We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers. Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer. About The Role Working in our friendly and supportive team of Customer Service Specialists, you’ll be the go-to point of contact for our personal leasing customers from the moment their vehicle is delivered to the end of contract. The queries you’ll be handling are incredibly varied - from advising how to update direct debits to more complex matters such as vehicle faults or invoice issues. Once you’ve completed your training, you’ll have the authority to make decisions that will influence good customer outcomes. You’ll also use your strong listening Skills and empathy to identify vulnerable customers, ensuring we always do the right thing. Some Of Your Key Responsibilities Will Include • Handling incoming customer calls, with a strong focus on quality interactions, • Taking ownership of issues and seeing them through to completion, • Recording complaints, and where possible resolving at the first point of contact, • A positive, upbeat, and can-do attitude, • Good verbal and written communication skills, • Strong listening skills and the ability to make customers feel understood and supported, • Private medical cover, including a digital GP service, • Company pension, • Discounts on our products and services and discounts in many high street brands, • 2 paid volunteering days every year, • Free on-site gym, • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee, • Telephone interview our Talent Acquisition team

Job Description Host | Hostess | Catering Assistant | Liverpool | Part-time | Permanent | 30 hrs | £12.26 per hour Spire Liverpool Hospital is currently looking for an experienced Catering Assistant to join their hospitality team on a part-time and permanent basis. Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health. Contract type: Permanent, Part-time Working hours: Combination of shifts via 4 days a week, Monday through Friday, either 7 a.m. to 3 p.m. or 3 p.m. to 7 p.m. Occasional weekends will be required. As Catering Assistant, you will be responsible to provide a quality food and beverage service to patients, staff and visitors and maintain a high standard of cleanliness throughout all areas of the hospital. Duties And Responsibilities (not Limited) • Responsible for taking meal orders from patients and visitors on a daily basis, • Observe all dietary requirements as identified on nurses list and ensure patient’s menu choice is compatible, • Identifying and correctly dealing with any patient allergies when taking orders and ensuring this is communicated to the kitchen following the correct process, • Responsible for the service (including clearing and washing) of food and beverages to patients, visitors and staff, • Responsible for offering and serving refreshments before and after a meal and as required at patients or visitors requests, • Responsible for washing, drying and putting away of returned trays, crockery, cutlery and glassware, • Ensures the highest standards of cleanliness and hygiene within the pantry in compliance with hygiene training, • Whilst no formal qualifications are required you must be able to communicate with other members of staff and patients clearly and your personal appearance must be of a high standard, expected in a professional healthcare environment, • Experience of working in a similar role, in a customer facing environment, • Ability to work evenings and possibly some weekends, • Good communication skills, • Ability to establish rapport with all customers, • Able to work as part of a team, • Ability to work on own initiative and with a methodical approach to work, • 35 days annual leave inclusive of bank holidays - pro rata, • Employer and employee contributory pension with flexible retirement options, • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers, • Private medical insurance, • Life assurance, • Free Car park, • Free DBS, • Driving clinical excellence, • Doing the right thing, • Caring is our passion, • Keeping it simple, • Delivering on our promises

Key Account Manager – UK&I (Hybrid) About Weber Since 1952, Weber has stood for more than just grilling – we bring people together to create great memories and enjoy delicious food. Our vision and values guide us into the future and connect us with more and more members of the Weber family around the world. The role We are looking for a Key Account Manager to join our Sales team in the UK&I. This is a critical role focused on strengthening and growing relationships with our key customers. You will act as the primary liaison between accounts and internal teams, driving strategic partnerships, increasing revenue, and ensuring exceptional service to priority clients. Key responsibilities • Develop, manage, and grow strategic relationships with key accounts, acting as the primary point of contact., • Identify and capture opportunities to increase account value through upselling, cross-selling, and tailored solutions., • Proactively prospect and secure new strategic accounts to expand market presence., • Manage onboarding for new customers, annual communication plans, and commercial cooperation contract negotiations., • Oversee financial performance by optimizing pricing, monitoring margins, and aligning trade terms., • Ensure accurate stock monitoring, forecasting, and prioritization of customer offer products., • Lead joint business planning and negotiation processes., • Achieve and exceed sales targets and KPIs as defined by the commercial strategy., • Work cross-functionally with marketing, operations, product, and customer service to ensure seamless delivery., • Support the roll-out of campaigns, product launches, and promotional activities., • Represent Weber at national and regional retail trade shows., • Monitor account performance using key metrics and provide regular insights to stakeholders., • Prepare and lead business reviews, sales meetings, and internal workshops., • Elevate customer product knowledge through onboarding, training, and ongoing support. What we’re looking for • Bachelor’s degree in Business, Marketing, or a related field (preferred., • Vast experience in Key Account Management, Sales, or Commercial roles within UK&I., • Demonstrated success in managing large or strategic retail, distribution, or B2B accounts., • Experience working cross-functionally in a matrix organization., • Strong interpersonal and negotiation skills with the ability to influence stakeholders at all levels., • Commercially minded with excellent analytical skills and a data-driven approach to decision-making., • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint., • Valid driver’s license required., • Fluency in English; additional European languages are advantageous. Location Hybrid role, with up to 3 days a week in the office and travel as required.

dnata Travel Group B2B is the UK’s biggest B2B-only tour operator with 5 brands (Gold Medal, Cruise Plus, Pure Luxury, Incredible Journeys, GM Wholesale) We have an exciting opportunity for a Product & Commercial Director to lead our Product & Commercial function and play a pivotal role in shaping the strategic and commercial success of Gold Medal Travel Group. In this senior leadership role, you’ll be responsible for developing and delivering growth plans, driving profitability through effective product and pricing strategies, and ensuring we have market-leading propositions across all brands. This role is dynamic, complex and requires someone with the ability to prioritise opportunities and execute at pace. Our ground and aviation purchasing is centralised at dnata, so you’ll be fostering collaboration across the wider dnata Travel Group, adopting a collegiate mindset to achieve goals. This is a highly visible internally to our teams, within the travel industry and as key ambassador for our business. Excellent relationship management and high degree of professionalism is essential. UK and overseas travel will be required. Key Tasks • Strategic Leadership & Growth, • Support the Managing Director – B2B in the design, delivery and execution of growth planning, forecasting and targets., • Maintain focus on trading results, directing pricing strategies to maximise margin and market share while leveraging brand strength., • Provide accurate commercial insight and management information to support our SLT decision making., • Be an active participant in our SLT, supporting or challenging peers as appropriate., • Team Leadership & Development, • Build a culture of innovation, accountability, and continuous improvement., • Ensure clear communication of goals, strategies, and progress across all teams., • Ensure our home-based colleagues contribute as effectively as those in the office., • Ensure people feel they can ‘belong’ in their teams and with our wider business community., • Be a champion of our shared values and culture., • Product & Pricing Strategy, • Design and implement the Product & Commercial function to deliver efficient, consistent processes and enhanced productivity., • Drive the development of new products and destinations, supported by market research, competitor insight, and robust business cases., • Ensure product portfolios align with brand strategy and deliver accurate representation across all distribution channels., • Lead land product pricing strategy to optimise profitability through yield management, dynamic pricing, and data-led decision-making., • Ensure the directly contracted Cruise, Touring and ancillary portfolio meets the needs of our customers and that best practise is followed in all areas of compliance., • Commercial Excellence & Market Competitiveness, • Conduct regular competitor and market analysis to identify opportunities for differentiation, exclusive offers, and innovation., • Collaborate closely with Purchasing, Sales, and Marketing teams to ensure product briefs and pricing strategies deliver market-leading propositions., • Develop and manage supplier relationships (e.g., hoteliers, DMCs, Cruise Lines, Airlines, Touring & Adventure suppliers) to optimise commercial advantage and service levels., • Operational Performance & Continuous Improvement, • Define and monitor internal SLAs to ensure a department that is well integrated with sales, market, IT et al, • Review and refine operational processes to enhance efficiency, customer experience, and departmental performance., • Identify enhancement opportunities from technology and align with Digital Product as we expand on our robotics, automation and AI integrations., • Model all PRDs for Digital Product team to forecast ROI on investment and support prioritisation process., • Customer & Data Focus, • Embed a strong customer-centric approach in all product and commercial activities., • Work with Trade Partnerships to ensure all incentive schemes are fully costed and align our interests with our customers., • Use analytical insights to identify trends, inform pricing and product decisions, and improve communication strategies., • Proven senior leadership experience within product, commercial, or trading roles—ideally in travel or a related sector., • A strong track record in designing and delivering commercial growth strategies., • Demonstrable expertise in pricing, yield management, and margin optimisation., • Experience managing a multi-location department and developing high-performing teams., • Strong analytical skills, with the ability to interpret complex data and translate insights into actionable strategies., • Excellent stakeholder management and negotiation skills., • Demonstrated success in product development, supplier management, and contract negotiation., • Commercially astute with a strategic mindset and operational discipline., • An inspiring leader with strong influencing skills and emotional intelligence., • Highly commercial, results-oriented, and analytically minded., • Innovative and forward-thinking, with a continuous improvement mindset., • Collaborative and inclusive, with strong interpersonal and communication skills., • 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays), • Additional annual leave purchase scheme, • Company pension scheme, • Life assurance, • Private medical cover, • Employee Assistance programme, • Mental Health First Aiders, • Ongoing development – we have an in-house People Development Team, • Travel discounts – we have a dedicated Staff Travel Team to source the best deals for our people, • Industry/social events – including supplier events, office socials & parties and pop-up shops, • Cycle to work scheme, • Reward & recognition programme, • Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy, • Volunteer days – one day’s paid leave each year to volunteer with a registered charity, • dnata4good – supporting the local communities we work, live and thrive in, • Refer a friend scheme, • Free eye care tests, • Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping, • Casual dress code in the office, • Free tea and coffee, subsidised on-site restaurant with free Wi-Fi and free car parking

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Depot Manager to join our team based at Newcastle. As a Depot Manager you will lead and coordinate the operative team to deliver orders and services safely, efficiently and to the required quality standards. You will need to plan and organise resources effectively to meet agreed cost, quality and delivery commitments, ensuring excellent customer service. Role Details: • Annual salary £45,000 - £50,000 dependent on skills and experience. Plus an annual on target bonus of 10%, • Role based: Newcastle, NE11 0LA, • Contract type: Permanent, • Company Car, • Eligible to join Single Private Medical Scheme, • Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.In this role you will be required to:, • Plan and allocate work to a diverse team of Skilled and Semi-Skilled Operatives to ensure safe, efficient and cost-effective operations., • Ensure compliance with company safety, environmental and quality standards, including preparing RAMS and other required delivery documentation., • Lead health, safety and environmental activities, including incident reporting, investigations and active team engagement in HSE initiatives and programmes., • Motivate, coach and develop operatives to maintain high standards and ensure the required skills and qualifications are in place., • Hold regular conversations with individuals and teams to set clear expectations, promote accountability and sustain high performance standards., • Liaise with stakeholders to resolve operational challenges such as material shortages, programme deadlines or client requirements., • Monitor refurbishment times and quality guides, ensuring adherence to standards., • Plan and secure approval for overtime or changes to operating procedures where required., • Contributory pension including life insurance benefit, • A range of dedicated health and wellbeing services, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!), • Learning & development opportunities and resources, • Opportunity for career progression, • Experience of working in site or yard operations with a good understanding of safe, efficient and compliant practices., • Experience of supporting operational teams., • Ability to plan work and resolve day-to-day operational challenges., • Understanding of operational processes, methods and quality standards, with awareness of how they contribute to customer outcomes and cost efficiency., • Effective communicator, able to build positive relationships with colleagues, contractors and stakeholders., • Ability to plan and allocate work, clearly communicating tasks and expectations to operatives., • Skilled in identifying day-to-day operational challenges and applying practical problem-solving., • Confident in seeking guidance and escalating issues appropriately for approval or resolution. At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes, in various sectors including manufacturing, education, health, transport, utilities and construction. Delivering our products sustainably, and safely to our customers is of utmost importance. Portakabin now employs more than 2,200 people across the UK and Europe. Our people are at the heart of business and the reason for our success. We offer career progression, support and development opportunities giving our employees space to grow. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams. We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on

Overview Customer Advisor Full time - 36.75 hours per week Fixed Term Contract till Feb. Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £ 13.52 per hour (Inclusive of an £0.81per hour, store specific location allowance) B&Q Yeading We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. What's the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. What We Need Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

Migrant Help have an exciting opportunity to recruit a Helpline Adviser to join our team! Location: Dover (Hybrid) Contract: 9 month fixed term (with potential to be extended or made permanent) Hours: Full time, shift working between the hours of 8am and 8pm Salary: £25,710 Increasing to £28,670 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Helpline Adviser role: Part of the Eligibility Advice and Guidance Line (EAGL) team, the Helpline Adviser is a rewarding role which supports individuals and families that are seeking asylum in the UK. You will play an integral part in the charities’ work with the Home Office; providing advice, guidance, and support via the telephone and webchat helpline services. This service operates in a fast-paced setting, dealing with varied queries about asylum support effectively and efficiently. You will be assisting with complex safeguarding cases from our most vulnerable clients who have and are experiencing displacement, exploitation and significant trauma, raising concerns with the relevant authorities. If you demonstrable experience working within a call-center or customer service setting with the ability to meet targets in pressured environment, and are looking for an exciting role within a charity that is making a difference, we’d love to hear from you! Key responsibilities of our Helpline Adviser: • Efficiently and empathetically handle inbound calls from our clients, working as part of the helpline team in an ever changing, fast-paced setting, dealing with varied queries about asylum support, compliance with all applicable and regulatory requirements, policies, and procedures to provide the correct advice and guidance ensuring resolution at first point of contact, • Work closely with colleagues and other departments within Migrant Help to ensure applications for support are dealt with accurately and swiftly, • Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures, • Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients, • Work collaboratively as part of a team to achieve organisational targets and KPI’s, • Attend regular coaching/mentoring sessions, 1-2-1’s, team meetings, training, and appraisals, • Keep full, concise, and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work The experience and skills you need to become our Helpline Adviser: • Proven experience providing exemplary customer service skills/background, • Demonstrable experience of working in a pressured environment and meeting deadlines, targets and KPI’s, • The capability to multitask using multiple systems at once whilst communicating verbally, with the ability to adapt to new systems., • High attention to detail and working systematically particularly in accurate record keeping and timely records, • High level of motivation, resilience, and emotional intelligence Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: • Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.), • Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: • Our working week is 35 hours per week offering flexibility and work life balance, • Enhanced family friendly provisions, • Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata)., • Option to buy or sell up to 5 days of annual leave, • Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions., • Wellbeing support., • Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 12 January 2026 Please note: During the festive period we continue to welcome applications, but response times may be longer than usual. If you are interested in becoming our new Helpline Adviser, please click 'APPLY' today. We look forward to hearing from you! We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job. Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.

Commercial Account Executive - £45,000 Location: Winchester Contract: Full-Time, Permanent Hours: Monday to Friday, 9:00am – 5:00pm Salary: Competitive, dependent on experience The Role We are seeking a capable and customer-focused Commercial Account Executive to join a well-established insurance agency. This role is suited to someone who enjoys managing client relationships, delivering high standards of service, and identifying appropriate opportunities to support business growth. You will manage a portfolio of clients, handle enquiries and renewals, and introduce relevant insurance and financial services solutions, ensuring all activity is compliant and customer-focused. Key Responsibilities: • Manage customer enquiries, policy amendments, and renewals, • Identify and develop appropriate cross-selling opportunities, • Introduce insurance and financial services products aligned to client needs, • Maintain strong, long-term client relationships, • Ensure all transactions comply with FCA requirements and internal standards About You: • Professional, confident, and customer-focused in your approach, • Strong communication and relationship-building skills, • Able to work effectively both independently and as part of a team, • Proactive, organised, and demonstrates sound commercial judgement, • Competent in Microsoft Word, Excel, PowerPoint, and CRM systems, • Full UK driving licence and access to your own vehicle What’s on Offer: • Full training and support, including assistance with gaining professional licences, • 24 days annual leave plus bank holidays, plus your birthday off, • Competitive salary and pension contribution, • Health Cash Plan membership, • A stable, long-term opportunity within a respected insurance agency Additional Information: We are committed to providing an inclusive recruitment process. Please let us know if you require any reasonable adjustments. All applicants must hold a clean UK driving licence. The successful candidate will be subject to FCA-compliant screening.

Sales Specialist – Healthcare (DI) Profectus Recruitment is partnering with a leading healthcare services organisation to recruit a UKI Sales Specialist specialising in Diagnostic Imaging services. This is a permanent, home based role with extensive UK travel. The Role Reporting to a senior business leader, you will lead sales activity across diagnostic imaging services, with a strong focus on managed and maintenance services. The role blends commercial ownership with technical and clinical expertise, working closely with customers and internal teams. Key Responsibilities • Drive sales of diagnostic imaging services across the UK and Ireland, • Understand customer requirements and shape tailored service offerings, • Support the development and continuous improvement of service lines, • Manage effective handover of new services to operational teams, • Contribute to sales opportunity resourcing decisions, • Review and sign off customer proposals, bids and quotations Key Accountabilities • Deliver annual revenue targets for diagnostic imaging services, • Develop and maintain modality specific sales and marketing materials, • Provide technical and commercial support across managed services, maintenance, equipment sales and rentals, • Maintain strong market and competitor knowledge, • Support bids, contract variations, implementation and go live Performance Measures • Achievement of revenue targets, • Bid and quotation success rates, • Continuous improvement of service offerings, pricing and sales materials, • Effective collaboration with operational teams Skills and Experience • Proven success in healthcare solutions sales, • Circa five years customer facing commercial experience within the UK healthcare sector, • Experience preparing complex bids and commercial proposals, • Strong contracting knowledge and written communication skills, • Confident stakeholder presentation skills Additional Information • Home based role with very frequent UK travel, • Enhanced DBS disclosure required If interested please apply with your latest CV for a swift response.

We are looking for an exceptional New Business Sales person to join our growing team. This is a pure-play new logo acquisition role, demanding a focus on identifying, cultivating, and securing foundational relationships with new clients and executing multi-channel outreach strategies to identify market opportunities for our services. The core focus is on Outcomes-Based Selling, requiring you to shift conversations from features and technology to the tangible, measurable business results our solutions deliver. You will define, target, and execute multi-channel outreach strategies to identify high-value market opportunities and successfully land new logos. The role requires a confident, experienced, and self-motivated individual who is able to work with high autonomy, comfortably engaging with cross functional teams to identify, qualify and close opportunities. Success demands interactions across different organisational levels, expertly navigating both technical and critical business outcome-focused discussions. This is a remote role, however there is an expectation to be visiting technology partners, clients and networking at events regularly. Key Responsibilities • Pioneer New Customer Relationships: Own the identification, research, and targeting of clients that represent significant "new logo" potential, developing robust relationships from scratch across defined industry verticals., • Execute Outcomes-Based Selling: Quickly and credibly articulate the value proposition of our services, framing proposals around measurable business outcomes (e.g., increased revenue, reduced cost, new market opportunities) rather than technical specifications., • Strategic Prospecting: Take a multi-channel approach to identifying new logo leads and opportunities—leveraging technology partner channels, industry events, networking, and proactive business development methods., • Performance & Forecasting: Meet Monthly, Quarterly, and Annual Targets for NRR and MRR by successfully closing business in new logos. Build, maintain, and accurately forecast a robust pipeline of qualified opportunities, utilising the CRM to track progress and provide reliable revenue projections., • End-to-End Sales Cycle Ownership: Drive the entire sales cycle from initial contact and opportunity qualification through to securing the first foundational project and contract negotiation. Creative Commercial Structuring: Be commercially astute, developing creative commercial models that align our service delivery with the customer's desired business outcomes. Skills, Knowledge and Expertise • Track Record in New Logo Success: A strong, verifiable history of exceeding sales targets, specifically in landing net-new customer logos and demonstrating the ability to build a sales pipeline from scratch., • Mastery of Outcomes-Based Selling: Proven experience in a consultancy environment, successfully leading sales cycles by focusing on customer business challenges, quantifiable outcomes, and value realisation., • High Autonomy & Drive: A high-energy drive to win and the ability to thrive in a high-autonomy environment. You must demonstrate a history of building your own pipeline from scratch., • Executive Presentation Skills: Mastery of the core sales process, including proactive prospecting, qualification, and compelling presentation skills tailored for C-suite decision-makers (e.g., CFO, CEO, CDO) and technical leaders., • Communication & Persuasion: Articulate, persuasive, and credible communication skills, both written and verbal, capable of engaging and navigating complex customer organisations at all levels to secure executive buy-in. What do we offer? • Remote-first working with flexibility around client needs., • Private health insurance, • Projects with global brands & public sector leaders, working on real-world impact, • A collaborative culture of excellence and continuous improvement, • Competitive salary, bonus structure, and long-term growth opportunities

Join the Fortnum & Mason Deli Team! Fortnum & Mason’s iconic Food Hall, nestled on the Lower Ground Floor of our Piccadilly flagship store, is celebrated for offering some of the finest and most distinctive deli creations in London. From our hand-folded pies and freshly made pasta to our legendary Scotch eggs and gourmet sandwiches, every item is crafted with care, speed, and a commitment to excellence. Sourced from exceptional independent producers and prepared daily by our expert team, our deli counters are a destination for culinary delight. We are seeking a passionate and skilled Deli Food Preparation Expert to join our team on a permanent contract, working 16 hours per week in the heart of Piccadilly. Shifts will run Monday to Thursday, mornings only (4 hours per day). Why Work For Us: • Competitive hourly rate + paid overtime, • Discretionary annual bonus (up to 5% of salary), • Up to 40% store and restaurant discounts, • Subsidised staff restaurant using Fortnum’s ingredients, • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off, • Matched pension scheme and career development opportunities, • Annual staff party and incredible gifts after 5 years What You'll Do: • Follow recipes and preparation guidelines to maintain quality and compliance, • Maintain impeccable standards of hygiene, stock, and display, • Work closely with other departments to maintain high standards, • Produce a high volume of freshly prepared items while showcasing our signature bagels, savoury small bites, and vibrant, seasonal salads—all crafted with speed, precision, and care, • Work efficiently under pressure, especially during peak hours, ensuring that every item is made to exacting standards without compromising quality or presentation, • Deliver a warm, personalised luxury experience to every customer What We're Looking For: • Experience in a fast paced, high volume environment ideally within a deli or similar environment., • Proven ability to deliver excellent customer service, • Strong attention to detail and commitment to food safety standard, • Flexibility to work various shifts, including weekends, • Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards

About The Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £134.8 billion in customer investments (as of September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us! About The Role Level: 5 Department: Mortgage & Protection Network Location: Homebased, United Kingdom Contract Type: Permanent Regulated/Non-Regulated: Non-Regulated As a member of the Mortgage Network leadership team, you will be responsible for the relationship management team and recruitment team, including both field-based and telephone-based support. You will be a major contributor to the relationship strategy with the emphasis on delivery of central initiatives in order to achieve core objectives, whilst ensuring that good customer outcomes are at the centre of decision making. A core element of the role will be building relationships with AR Firm principals alongside Relationship Managers, understanding their businesses and supporting them to grow whilst ensuring good customer outcomes. The key responsibilities of the role are to: • Manage and drive the development of the Relationship Management/Recruitment teams and manage key initiatives in order to help achieve the agreed annual sales targets., • Contribute to the design and delivery of the Mortgage & Protection Network plan., • Develop and maintain relationships with leading advice firms., • Develop initiatives and strategies that will enhance the offering for the Relationship Managers, recruiters and telephone-based consultants., • Support AR businesses in identifying opportunities to grow whilst ensuring the delivery of good customer outcomes., • Contribute to the effective on-boarding of ARs and advisers., • Leverage Operations and other Sales colleagues effectively to enhance sales., • Work with the Distribution Director to identify and improve efficiencies through effective use of data., • Act as the Subject Matter Expert (SME) for M&P, working with the business to develop initiatives and strategies that will enhance the offering of the Mortgage Network. ., • Support the design and delivery of a successful events and marketing programme in partnership with Marketing colleagues., • Evidence of successfully driving growth through sales delivery, meeting and/or exceeding ambitious targets, with experience of driving both mortgage and protection growth with AR firms., • Deep understanding of the way in which different types of AR Principles and Advisers operate, • Experience of line managing a team to deliver in a target-driven environment, • Comprehensive understanding of Mortgage and Protection product sectors and distribution channels, including Family protection., • Delivery focused, with high energy and drive, and ability to deliver through others., • Strong influencing skills, with the ability to navigate complex political environments and manage multiple stakeholders., • Exceptional interpersonal skills, with the ability to negotiate, build relationships and lead through influence., • Experience in thinking strategically, able to construct coherent growth plans to deliver against multiple objectives., • Creative problem-solving skills including negotiation and conflict resolution skills., • Focused on results and continuous improvement to meet and exceed sales targets., • High level of personal confidence, able to lead, manage change through influence and persuasion and inspire others., • Credibility, professionalism and strong personal integrity.

Company Description Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 19,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. The M40 motorway is just over 123kms (about 76.43 mi) long, linking London and the M25 with Birmingham, with high traffic levels ranging from 90,000 to 140,000 daily. The contract is for routine O&M services, and provision of a dedicated incident response unit. There are 110+ staff across 3 depots. The contract also includes the management of road incidents, road availability / road-space bookings, and running Network Control Centre NCC). Job Description MISSION & MAIN ACTIVITIES: Reporting to the Watchman, the Customer Service Manage will be responsible for the management and processing of all client lead 3rd party enquiries and red claims (A Red Claim is where a third party seeks to claim financial compensation for damage or injury incurred whilst on our strategic road network (SRN). Management of the daily operations of the Network Control Operators, ensuring high standards of performance, compliance, and service delivery. This role will act as a key point of contact between the Watchman and the NCC operator team, providing guidance, support, and coordination to maintain smooth and efficient motorway incident management and roadspace booking processes. Key Responsibilities: • Management and processing of all 3rd Party correspondence/Enquiries/Red claim(s) from receipt to closure., • Manage the NCC Shift Rota to maximise efficiencies and minimisation of costs., • Manage and support a team of Network Control Operators in delivering their core duties effectively., • Monitor team performance and ensure compliance with National Highways standards and internal procedures., • Provide operational oversight during shifts, ensuring incidents, claims, and enquiries are managed promptly and accurately., • Act as first point of escalation for complex or high-impact incidents, customer enquiries, and abnormal load notifications., • Coordinate workload requirements to support the 24/7 operational requirements., • Training, onboarding, and continuous development of team members., • Review and validate reports, KPIs, and data submissions before escalation to management., • Ensure timely and accurate booking of Roadspace via NEMS and support planning compliance., • Promote a culture of safety, wellbeing, and continuous improvement within the team., • Liaise with internal departments, ISU operatives, and external stakeholders to resolve issues and maintain service continuity., • Support the implementation of new systems, processes, and initiatives within the NCC., • Maintain high standards of documentation and audit readiness across all operational activities., • Contribute to the development of best practice and standard operating procedures for the team., • Develop a good working relationship with our client and partners, • To fully engage with the promotion and adoption of any current and future health, safety and wellbeing initiatives rolled out by Egis Road operation M40 Ltd and/or Egis UK., • Customer focused correspondence management., • Defence of Claims (Insurance) or similar, • Proven experience in a supervisory or team leadership role within a fast-paced operational environment., • Working knowledge of National Highways Network Event Management System (NEMS)., • Excellent communication and interpersonal skills, with the ability to motivate and guide a team., • High attention to detail and accuracy in data handling and reporting., • Ability to remain calm and decisive under pressure., • Proficient in MS Office Suite, including Excel, Word, and SharePoint., • Strong organisational and time management skills., • A proactive approach to problem-solving and continuous improvement., • Commitment to health, safety, and wellbeing standards., • Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*

Handley James Chemical are excited to be once again engaged as the search partner to a growing chemical business based in the North West. Specialising in both the distribution and manufacture of a number of chemical products and offering an impressive wide range of chemical manufacturing capabilities on behalf of its customer base. We are currently recruiting for an experienced and driven Account Manager to manage and nurture their existing accounts within the manufacturing space, covering CASE, Surface Treatment, Slurry etc. across the UK. You will be responsible for managing and nurturing existing business, as well as identifying and developing new, strategic opportunities. You will drive performance for the Contract services within the capabilities and capacity of the site. Responsibilities • Manage and nurture existing business with a focus on identifying new opportunities within the market place., • To discuss with both the technical and commercial departments of the contract customers to gain as much knowledge of product uses and the wider industry as possible to be able to advise them to ensure they retain their customers but also to help with potential further projects., • Ensure sharing of information with the sales team to identify potential opportunities., • Use application and industry knowledge to identify potential new markets., • Attend UK exhibitions, as required, and follow up leads., • Ensure all activity is recorded and communicated within the business in a timely manner., • Maintain and improve the quality of service., • Keep up to date on applications, the competition, the market and the developments within the company and its technical capabilities., • Travel, as required, within the UK In return our client is offering a competitive salary, bonus and benefits package. (TBD) *Please kindly note, whilst we endeavour to respond to all candidate applications, due to the very high response rate across our various advertising campaigns, we may only be able to reply to candidates who match the position, thank you. About us: Handley James Chemical are a UK based, international Search business, we pride ourselves on a personable and process driven approach ensuring the very best levels of service. As acknowledged specialists in a number of disciplines, we support the Chemical and associated industries by providing a truly consultative service to our clients and candidates alike.

NetSuite Account Manager - NetSuite, Account Manager, ERP account manager, NetSuite accounts, Client management, Client accounts, NetSuite account executive, Account executive, NetSuite account director, Account director, Senior account manager, Senior NetSuite account manager – Gloucestershire, West Midlands, London, Midlands, Surrey, Hampshire, Merseyside, Staffordshire, Greater Manchester, United Kingdom. You’ll serve as the main point of contact for your clients, cultivating strong executive-level relationships, uncovering growth opportunities, and ensuring each customer experiences a seamless, proactive, and value-focused partnership. Collaborating closely with Sales, Delivery, and Support teams, you’ll advocate for customer needs, guide them through improvements, and play a key role in driving their ongoing success. Key Skills: • Experienced in managing client accounts within SaaS, ERP, or technology consulting, with NetSuite exposure preferred., • Strong communicator who builds trusted relationships at all levels, including executive leadership, and simplifies complex technical ideas., • Proactive in spotting growth opportunities, managing contract renewals, and driving account development with a focus on client success., • Able to grasp client goals and translate them into effective technical or functional solutions., • Strategic, customer-focused, and committed to delivering exceptional experiences throughout the client journey. Responsibilities: • Serve as the main point of contact for your client portfolio, developing trusted, long-term relationships., • Understand clients’ business objectives and challenges, advising on optimal NetSuite and complementary solutions., • Identify opportunities for upselling, cross-selling, and account expansion, delivering tailored recommendations and proposals., • Collaborate with Sales, Implementation, and Support teams to ensure a seamless, aligned client experience., • Proactively manage client satisfaction by addressing concerns, mitigating risks, and guiding clients through system updates and enhancements. Location: UK Hybrid Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: .