Customer service contract jobs in BirminghamCrear alertas

We're currently recruiting for a Housing Scheme Manager to join a well-established housing provider, managing independent living schemes for older people in Chipping Norton. This is a vital role ensuring schemes are safe, compliant, and customer-focused, while delivering a first-class service to residents. This position is offering 6 month contract with working hours of 2 days at 5 hours / 1 day at... ZIPC1_UKTJ

Initial 3-Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape the way residents interact with the council. About the Role As a Senior Service Designer,... ZIPC1_UKTJ

Leisure Membership Advisor - Shirley The first step on the road to fitness, is making the decision to get started. Joining a gym is a little like dating. You want to know what you're committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you're dreaming of. So, as Membership Advisor, it's your job to ensure a perfect match. You'll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You'll get to know what they're looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven. You love meeting new people, so you'll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club. You'll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service -A passion for leisure, fitness and customer service -An ability to understand the individual needs and wants of our members and tailor your service and communication around them -A drive to achieve and exceed targets -A team mentality, forming great relationships within leisure and other departments Come and be part of something new & something special - Work, Grow & Play the Village Way! This role is offered with uncapped commission, realistic OTE of an additional 4,800 per annum

Maintenance Assistant - Walsall Dab hand with a toolbox? If so, come and join us as a Maintenance Assistant and ensure our hotels and leisure clubs are always in tip top condition and in good working order. One of the most varied roles in the hotel, you will be on hand to jump in and fix issues in guest rooms to make sure they have a faultless stay, make sure our Leisure Clubs are operating seamlessly and that public areas look as fresh as they did on day one. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -To be handy with a set of tools -To have the passion to learn and grow -A bag of personality -Delivery of excellent customer service -Proactive, quick thinking and adept at identifying and fixing maintenance issues -Supportive nature -Ability to work well under pressure -A team player, working hand in hand with other departments Come and be part of something new & something special - Work, Grow & Play the Village Way!

Personal Trainer - Fitness Coach - Shirley Love fitness? So do we. So let's share our passion for all things fitness with our members, to ensure they have everything they need to achieve their goals. Working alongside the Leisure Club Operations Manager and Team Leaders, you'll create a slick member experience that keeps the results coming (and the members too!) A real 'people person', you'll introduce newcomers to the club through gym orientations and inductions, deliver some of our leading fitness classes, plus ensure the club is in tip top shape, through monitoring of the pool area and first class cleanliness. Whether you're coaching, cleaning or co-ordinating a class, you'll share your passion for top tier standards, and create an environment our members just love coming back to. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -A passion for everything hospitality, leisure and fitness, a smile and ability to talk to everyone, building relationships with our gym members -A personal training qualification and experience in a similar environment -The ability to deliver outstanding customer service, leading to exceptional member satisfaction -Solutions orientated with an eye for spotting issues before they happen -Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe Come and be part of something new & something special - Work, Grow & Play the Village Way! Please note - All offers are subject to a successful DBS check in this role

M&E Sales Coordinator - Walsall As our Meeting & Event Sales Coordinator, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest's expectations. Your focus will be primarily on our Meetings, Events and Groups business, dealing with a wide variety of clients from handling enquiries, finalising details of their events through to billing and accurate record keeping. In some of our hotels, we have launched V Works... our co-working business centre. Can you sell the dream of a collaborative working space? You will wow our customers with fantastic service and grow our customer base by identifying new leads and converting enquiries to members. With a great personality and a passion for sales, you will always offer great options for guests whilst ensuring profitability for the hotel. You should be highly attentive and be capable of delivering consistent standards. You should have a can-do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -Be imaginative, identify new business and be aware of local developments and competitors -A good eye for detail, ensuring contracts and quotes are issued correctly -Ability to understand guests needs, conduct show arounds and promote all the services we have to offer -Demonstrate strong commercial acumen ensuring that staffing levels are appropriate to drive conversion

Room Assistant - Shirley Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -Always looking to go one step further and exceed expectations -Enjoys learning about our guests to make their experience personal -Able to work fast and efficiently without compromising on standards -Have a good eye for detail -Able to work as part of a team and create great relationships with other departments -Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction. -An infectious smile and an awesome personality! Come and be part of something new & something special - Work, Grow & Play the Village Way!

Leisure Operations Manager - Dudley Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you'll keep our clubs running like a well-oiled machine. It's your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you're getting the very best out of the people around you. A natural leader, you'll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness. You're super organised, so you'll have no problem multi-tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that's a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They've got your back. And we've got yours. Ready? Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as... • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year., • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast., • Friends and Family discounted stays from 49 including breakfast, • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill, • 30% discount on and off shift in our Village Hotel Starbucks stores, • Excellent training and development including our Rising Stars and Talent Academy programmes, • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform., • Discounts and cashback offers on many High Street Brands and Supermarkets., • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health, • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually., • Financial wellbeing support and salary drawdown via Wagestream, • Access to our Employee Assistance Programme, offering support and counselling, • Flexible working hours, • A fun, supportive and inclusive work environment with regular team events, • Excellent Reward and Recognition Incentive schemes, • Anniversary rewards for key milestones of service, • Electric car salary sacrifice scheme, • Have your birthday off guaranteed, • Discounted Health Cash plan and Sick pay Insurance., • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities., • Enhanced maternity and paternity benefits and pay, • Company Pension scheme, • Life Insurance *T&C's apply based on your contract But what we need from you... -Own it! -A passion for leisure and fitness -Expert knowledge of leisure operations -Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered -Motivational and passionate about developing and nurturing your team Please note - All offers are subject to a successful DBS check in this role Come and be part of something new & something special - Work, Grow & Play the Village Way!

Registered Manager – Supported Living (LD, Autism & Complex Needs) Location: Birmingham Salary: £40,300 per annum Hours: 37 hours per week Contract: Permanent Role Overview We are seeking an experienced and values-led Registered Manager to lead two supported living services in Birmingham, delivering high-quality, person-centred care for adults with learning disabilities, autism, and complex needs. This is a senior leadership role with full accountability for quality, compliance, performance, and financial viability, ensuring services consistently meet CQC standards and deliver positive outcomes for the people supported. About the Services You will oversee two established supported living services for adults with learning disabilities, autism, and complex needs. One service supports up to five individuals in a residential setting with 24/7 care and support, focusing on empowerment, independence, and meaningful daily living. The second service supports three individuals, providing consistent, personalised support for people with learning disabilities, autism, and behaviours that may challenge. Across both services, dedicated staff teams are available around the clock to promote independence, confidence, choice, and person-centred outcomes. Key Responsibilities As the Registered Manager, you will: • Deliver high-quality, personalised care and support, • Ensure full compliance with CQC regulations and Key Lines of Enquiry, • Lead, motivate, and develop staff teams through supervision, appraisal, and training, • Be accountable for service quality, compliance, occupancy, and budgets, • Promote a strong, customer-centred and outcome-focused culture, • Use data and performance tools to manage financial and operational performance, • Work with senior leaders to adapt and develop service models, • Lead inspections, audits, and regulatory reporting, • Participate in the out-of-hours rota, including evenings and weekends as required About You You will be a confident, compassionate, and capable leader with: • NVQ Level 5 in Health & Social Care (or above), • Proven experience as a Registered Manager or Service Manager, • Experience supporting people with learning disabilities, autism, and complex needs, • Strong knowledge of CQC requirements and regulatory frameworks, • Experience managing Local Authority (LA) and CHC funded services, • Budget management and financial performance experience, • Excellent leadership, communication, and decision-making skills, • Confidence using IT systems, including MS Teams, • A full UK driving licence and willingness to travel locally, • £40,300 per annum, • Flexible and supportive working culture, • 25 days annual leave, increasing to 30 days, • Additional day off for your birthday, • Pension scheme with up to 6% employer contribution, • 24/7 online GP access, mental health and wellbeing support, • Employee Assistance Programme (EAP), • Cycle to Work scheme, • Blue Light discount eligibility If you are a passionate and experienced Registered Manager looking to make a meaningful difference, apply now with your CV for a confidential discussion.

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you’ll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You’ll need to be: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management, cost control and boosting operational efficiency, • Motivated to consistently achieve targets In return, you’ll get a trolley load of benefits including: • £51,615 - £67,315, • Flexible 40 or 45-hour contracts over 5 days. Work-life balance is important to us!, • 5 weeks annual leave, plus bank holidays, • Put your feet up on your break...we'll pay you for it!, • Company pension, • Private Employee Medical Insurance after 6 months, • Company sick pay scheme, • Company maternity, paternity and adoption leave after 2 years, • 24/7 online wellness portal, • Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing, • Ambitious? We’re big on Career Progression! Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, Aldi also offer 40 contracts and in these instances the salary offered would be pro-rated.

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you’ll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You’ll need to be: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management, cost control and boosting operational efficiency, • Motivated to consistently achieve targets In return, you’ll get a trolley load of benefits including: • £51,615 - £67,315, • Flexible 40 or 45-hour contracts over 5 days. Work-life balance is important to us!, • 5 weeks annual leave, plus bank holidays, • Put your feet up on your break...we'll pay you for it!, • Company pension, • Private Employee Medical Insurance after 6 months, • Company sick pay scheme, • Company maternity, paternity and adoption leave after 2 years, • 24/7 online wellness portal, • Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing, • Ambitious? We’re big on Career Progression! Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, Aldi also offer 40 contracts and in these instances the salary offered would be pro-rated.

Revenue Manager London / Birmingham / Crewe – Hybrid (2–3 days onsite) £40,000–£50,000 This is an exciting opportunity to step into a high‑impact role where you’ll shape revenue strategy, lead analysts, and drive commercial performance across a complex, high‑demand network. If you want broader ownership, fast‑moving data challenges, and clear progression, this is an ideal next step. The Company They are a major UK transport provider entering a long‑term period of growth and investment. With a renewed contract and a commitment to modernisation, they’re enhancing their commercial function and expanding their revenue management capability. Revenue plays a central role in shaping customer experience, pricing strategy, and future service performance. This is a dynamic environment with strong long‑term stability and plenty of room for impact. The Role As Revenue Manager, you will lead strategy, performance, and people development across a dedicated route, balancing analytical insight with day‑to‑day trading decisions. You will: • Set and execute revenue strategies to maximise performance across assigned routes., • Drive revenue targets and lead initiatives that deliver measurable commercial outcomes., • Coach, mentor, and develop a junior team of analysts, building capability and best practice., • Translate complex data into clear, actionable commercial insights., • Manage workflows across pricing, forecasting, and yield optimisation., • Collaborate with wider commercial teams to deliver joined‑up strategies across the network., • Balance customer demand, yield, and operational performance to maximise revenue. Your Skills & Experience You should have: • Strong experience in revenue management or yield management., • A highly numerical, analytical mindset with advanced Excel skills., • A track record of delivering strong commercial results., • Experience developing or coaching analytical team members., • Transport sector experience (highly preferred). How to Apply If you’re looking for a commercially impactful revenue management role with leadership scope and long‑term opportunity, apply now to learn more.

Job Title Electrical Project Manager Location This role is based at our head office in Tipton, West Midlands but will be working on UK-wide projects with travel required Our Company Doocey Group is a well-established utility and civil-engineering contractor with over 40 years of industry experience. Over the past five years, the business has delivered significant growth, doubling its turnover through consistent delivery of high-quality work for major clients, including National Grid and South Staffordshire Water. The Group’s success is underpinned by strong delivery capability, an experienced leadership team and a highly engaged workforce, enabling continued organic growth and long-term client partnerships. We are now looking to expand our Electrical Project Management capability and are seeking an experienced Project Engineer with a strong electrical background, gained within a contracting environment and/or through working on DNO-led projects. The Role The Project Manager will have responsibility for the delivery of LV and HV electrical projects, overseeing all phases of execution in accordance with client requirements for ICP, Customer and DNO works. This includes project costing, planning, implementation and close-out across the client contract, while ensuring full compliance with safety standards and regulatory requirements. Responsibilities • Manage project creation, including defining technical scope and costings, working collaboratively with other departments where required, • Develop and manage project plans to ensure delivery to agreed time, cost and quality requirements, • Arrange and manage subcontract works in line with defined specifications, budgets and programme requirements, • Act as the primary interface with the client / Adopting Utility, ensuring works are delivered and handed over to the required specification, • Carry out and manage site audits to ensure compliance with client’s requirements, company policies, safety standards and regulatory obligations, • Oversee streetworks compliance, ensuring all sites are cleared to the required standard and mitigating the risk of Section 74 and Fixed Penalty Notices, • Review defects and non-conformance reports, identifying potential rejections at an early stage and escalating appropriately to ensure timely resolution, • Support effective resource planning to meet client delivery requirements, including attendance at planning meetings Personal Qualities • Strong leadership and authority, • Excellent communication skills, • Highly organised and detail-focused, • Commercially aware, • Strong safety and compliance mindset, • Integrity and professionalism Technical Skills & Experience Essential • Proven experience leading and delivering high-voltage (HV) engineering projects across the full project lifecycle, • Direct experience working within a Distribution Network Operator (DNO) environment or delivering projects on behalf of, or in partnership with, a DNO Qualifications & Training Essential • HNC in Electrical Engineering, • Incorporated membership / working towards incorporated membership Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Benefits • Company Car, • Private Medical Insurance, • Life Insurance (Death in Service) Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Job Title: Graduate Trainee Recruitment Consultant Location: Birmingham (Jewellery Quarter) Salary: £26,100 basic + Uncapped Commission (No Thresholds) Contract: Full-Time, Permanent Start Date: Immediate or flexible for the right candidate Kick-Start Your Career in Recruitment with James Andrews Recruitment Solutions Are you a graduate looking for a career that offers fast progression, excellent training, and high earning potential? We’re hiring driven graduates to join our growing team in Birmingham as Trainee Recruitment Consultants. This is your opportunity to join one of the UK’s most respected recruitment companies, accredited with Investors in People Gold status, CorporateLiveWire Innovation & Excellence Award winner 2025 and recognised in Recruiter's HOT 100 Companies 2024. What’s in It for You? • 💰 £26,100 starting salary, • 💸 Uncapped commission from day one – no thresholds, • 📈 Clear career progression to Senior Consultant in as little as 18 months, and management within 3 years, • 🧠 12-week structured training programme with full support from your manager and team, • 🏢 Become a specialist in one of our core divisions: Human Resources, Legal & Governance, Finance, Social Housing, or Property Management Additional Benefits Include: • 🌴 26 days annual leave + bank holidays (rising to 31 days with service), • 🩺 Life Assurance, optional Dental Plan & Private Health Insurance, • 🤝 Supportive and collaborative team culture based on respect, transparency, collaboration, and growth What You’ll Be Doing: • Manage the full 360 recruitment process: from business development to candidate placement, • Build and maintain long-term client and candidate relationships, • Consult and advise clients on hiring strategies, • Source, screen and place the best talent within your chosen specialist sector, • Work in a target-driven, fast-paced environment, supported by a close-knit team Who We’re Looking For: We welcome applications from graduates from any discipline, especially those with experience in hospitality, retail, sales or customer service. Key qualities for success include: ✔ Excellent verbal and written communication ✔ Confidence and resilience ✔ Ambition and a desire to progress ✔ Strong work ethic and self-motivation ✔ Ability to multitask and work in a high-pressure environment ✔ A true team player Apply Today If you're ready to launch a rewarding career in recruitment with full training, real progression, and no ceiling on your earnings - we want to hear from you. Click Apply Now.

Job Title: Head of Customer Onboarding Location: Solihull or Belfast home office; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role We are seeking a senior operational leader to join the Operations Leadership Team, with end-to-end accountability for Underwriting, KYC and Fraud. This role is responsible for the planning, execution and control of these critical functions, ensuring a high-quality, compliant and customer-centric service. You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation. You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes. Regular travel within the UK and Europe will be required. Key Responsibilities • Provide end-to-end leadership for Underwriting, KYC, Fraud, ensuring delivery against service, cost and customer objectives., • Plan, resource and manage teams to deliver effective day-to-day execution while maintaining strong operational control., • Drive continuous improvement across the end-to-end customer journey, simplifying processes and enabling scalable growth., • Embed robust risk management and conduct frameworks, ensuring compliance with FCA regulation and Consumer Duty principles., • Partner with the COO and senior leaders to identify risks, opportunities and deviations from plan, taking proactive action to mitigate or capitalise on them. Skills & Attributes • Proven operational leader with experience managing complex, multi-disciplinary teams in a regulated environment., • Strong customer-centric mindset, with a track record of improving customer journeys and operational performance., • Confident decision-maker with strong analytical skills and the ability to use data, MI and insight to drive outcomes., • Excellent communicator and influencer, able to work cross-functionally and at executive level., • Strong understanding of risk management, conduct risk and regulatory requirements within financial services., • Results-focused, resilient and experienced in leading change, continuous improvement and cultural transformation. Could this be you? Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you. What’s in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: • Competitive salary and comprehensive package, contributory pension, and health cash plan, • Opportunity to buy/sell holiday giving you even more control over your work-life balance, • Flexible benefits including private medical insurance and lifestyle discounts, • A culture that values collaboration, development, and wellbeing Apply now to join a team that makes a real impact. Learn more about careers with us: Your Application Journey • Call with our Talent Acquisition team, • Informal chat with the Hiring Manager, • 30 minute Psychometric test, • Competency-based interview including a short presentation (90 minutes in total) We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. Equal Opportunities We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background. Data Privacy Notice – The Curve Group The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. For more details about how we handle your personal data and your rights, please see our full Privacy Policy:

We have an exciting opportunity to recruit a M&E Building Services Manager to join our Construction Midlands team. Willmott Dixon is driven by quality and customer service and to this day we remain family owned and take pride in our core values. You will provide support to our business through Preconstruction, Design, and Operational Delivery. You will be required to work providing a support service to our projects in the Midlands. This is an exciting role which will see you working across several projects simultaneously and also be the go-to MEP expert for your projects. Responsibilities • Lead the Pre Construction activities for MEP packages during the Preconstruction Phase, with input/assistance to the Project Team to provide a compliant scheme, that is commercially robust and viable., • Providing support to our Operational Teams., • Visiting sites during construction as required., • Reviewing the MEP installations for compliance against the designs, contract requirements, relevant standards/regulation and our quality requirements., • Assisting the site teams with any technical queries finding solutions to challenges., • Supporting to develop installation and commissioning programmes., • Maintaining and developing relationships with our MEP Supply Chain., • Attending and leading M&E discussions within Design Team Meetings, Customer Meetings, progress and commissioning meetings., • Leading the commissioning phase, ensuring it is delivered correctly with the use of the supply chains commissioning management or independent commissioning managers. Undertake witnessing and signing off the systems as complete on behalf of WDC., • Supporting commercial teams., • Maintain lessons learnt into the business and Preconstruction Teams., • Maintain the feedback loop into Preconstruction Teams on Supply Chain performance. Collaboration • Collaborate with the wider business in relation to MEP services as well as across our supply chain., • Actively support the building services department to deliver on their strategic aims., • Mentor junior members of the team and support them to achieve their agreed goals and targets where required., • Provide assistance to the quality & customer care team and find resolution to any emerging issues. Essential Criteria: • Appropriate CSCS card., • Valid driving licence., • Appropriate managerial experience in the services sector., • Experience of undertaking a BSM role or supervisory role in an M&E discipline for Operational Delivery., • Understanding of all relevant M&E and services legislation., • Commercial acumen., • Proficient use of and Microsoft suite of Office programmes; inc. Excel, Word, Outlook., • Experience on a variety of M&E projects in a wide range of sectors., • Minimum relevant level 4 qualification (HNC / NVQ4 etc). Desirable Criteria: • Relevant Degree or Equivalent Qualification., • Working towards MCIOB / MCIBSE /MIET. Additional Information We reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme.

Job Title: Account Sales Manager (Automotive) Experience Required: 7-15 Years of relevant experience. Location: Birmingham, Work from office, Visits client sites Reports to: Transportation and Mobility (T&M) Head Note: The candidate should be currently based in the UK or must hold a valid work visa for the respective country. Key Responsibilities: • Meet or exceed quarterly and annual revenue, margin and DSO targets., • Own and drive end-to-end CONSULTATIVE sales for engineering and digital services in the assigned region (Embedded, Mechanical, Digital, and IT services)., • Develop / Contribute to a go-to-market strategy to grow existing accounts and acquire new clients in Transportation and Mobility (Automotive)., • Generate qualified leads, nurture opportunities, and manage the complete sales lifecycle-from prospecting to contract closure., • Build and maintain relationships across different levels – including V and C levels – and key decision-makers within target client organizations., • Collaborate with pre-sales, delivery, marketing, and solution teams to craft client-specific value propositions and proposals., • Drive account mining and farming activities within existing customers to identify new service lines and cross-sell opportunities., • Maintain a healthy and well-qualified pipeline using CRM tools., • Provide accurate sales forecasts, competitive intelligence, and market trends to leadership., • Ensure alignment between client needs and delivery teams for successful project execution and long-term customer satisfaction. Qualifications & Skills: • Bachelor’s degree in engineering, Business, or a related field. MBA preferred., • 7+ years of experience in selling technology/engineering services in UK/Europe, ideally with global delivery models., • Proven success in account management – preferably within Transportation and Mobility domain for engineering services., • Good understanding of embedded systems, digital transformation, product engineering, and IT services., • Demonstrated ability to engage with senior client stakeholders (CTO, VP Engineering, CIO, etc.)., • Excellent communication, negotiation, and presentation skills., • Strong analytical skills and experience in preparing proposals and sales forecasts., • Travelling within UK/Europe

Role: Business Development Manager Location: North and Later Living Salary: A competitive salary, car allowance and benefits package, inclusive of BDM bonus/commission Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Business Development Manager, you will play a pivotal role in achieving our vision: • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Business Development Manager, you will be at the forefront of our growth strategy. This high-profile, strategic role involves identifying new opportunities, building trusted relationships, and delivering bespoke solutions to an evolving client base. Key Responsibilities: • Develop and maintain strong relationships with new and existing clients to drive sustainable business growth., • Deliver the regional business development strategy, increasing FirstPort’s presence and market share., • Build and manage a strong regional sales pipeline by proactively identifying new and expansion opportunities., • Lead all aspects of tender activity, including the preparation and coordination of high-quality tender submissions across internal teams., • Identify and secure new business opportunities to strengthen the company’s regional market position., • Conduct ongoing market and competitor research to inform strategy and identify emerging opportunities., • Represent the business at key industry events, networking forums and conferences., • Work collaboratively with Operations and Account Management teams to deliver compelling presentations and proposals., • Generate leads through a strong network of property industry contacts, including RMCs, RTMs and other resident-led management organisations., • Deliver confident, tailored pitches and presentations aligned to client needs., • Build long-term client relationships to support retention, repeat business and future growth., • Work in partnership with the Regional Director to ensure alignment with wider business objectives., • Support seamless client onboarding by collaborating closely with internal stakeholders., • Achieve stretching sales targets and contribute to wider strategic growth initiatives. Required Skills & Qualifications: • Proven experience in a business development role within residential property management., • Strong understanding of the residential property sector, including market trends, customer needs and commercial drivers., • Demonstrable knowledge of RMCs, RTMs and developer requirements., • Excellent communication, negotiation and presentation skills, with the ability to influence stakeholders at all levels., • Strong relationship-building skills with a client-focused approach., • Strategic mindset with strong commercial awareness and analytical capability., • Proficient in Microsoft Office and CRM systems; experience with marketing automation tools is desirable., • Minimum of five years’ senior-level experience within residential property management., • TPI Level 3 qualification or above (preferred)., • Proven track record of meeting or exceeding business development and sales targets. What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy helping users solve problems, this is a great opportunity to build a career in IT. You’ll be supporting users with day-to-day IT issues, managing cases through a ticketing system, and working closely with colleagues across the wider IT function. Full training will be provided. What you’ll be doing • Acting as a first point of contact for user support, • Logging and managing queries through a ticketing system, • Working within SLAs and service targets, • Owning issues through to resolution or escalation, • Keeping users updated and informed, • Working collaboratively with Infrastructure, Security and PMO teams What we’re looking for • Experience in customer service, support, call centre, helpdesk or similar, • Strong communication skills and a professional approach, • Comfortable working with customers and stakeholders, • Well organised with good attention to detail, • Positive, reliable and team-oriented, • Tech-savvy and keen to learn Nice to have (not essential) • MacOS / iOS or Windows experience, • Microsoft and Google tools, • Ticketing or ITSM systems What’s on offer • Hybrid working (2 days office, 3 from home), • Supportive team and structured onboarding, • Opportunity to move into more technical roles over time If you’re looking for a customer-focused role with real development potential in IT, this is a great place to start. Apply now for immediate consideration.

Jewellery Quarter Bullion – Customer Service Manager Location: Birmingham, Office-based Contract: Permanent, Full Time (37.5 hours per week) Salary: £40,000 - £50,000 dependent on experience + bonus Package & Benefits • Bonus: Up to 30%, • Holiday: 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days), • Onsite Gym, • Health and wellbeing programme, • Employee and store discount Office-based at our Birmingham Head Office. Visa sponsorship is not available. About Jewellery Quarter Bullion We’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with over £350m annual turnover, our brands (including BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. Customer experience is central to our success. Our Customer Service team plays a critical role in building trust, resolving issues, and delivering a high-quality, human experience in a fast-paced contact centre environment. Role Overview We’re looking for an experienced Customer Service Manager to lead and develop our contact centre function. Reporting into the Head of Sales & Customer Service, this is a hands-on leadership role with responsibility for performance, people management, and service delivery. You’ll set clear standards, foster a KPI-driven environment, and ensure customers receive a consistently high-quality service across all channels. You’ll manage a team of UK and internationally focused Advisors, working closely with Operations, Compliance, Logistics, and Technology to continuously improve customer outcomes and operational efficiency. Key Responsibilities • Lead, manage, and develop the Customer Service function within a contact centre environment, • Set and maintain high standards for customer service, professionalism, and engagement, • Create and embed a KPI-driven culture focused on service quality, efficiency, and customer satisfaction, • Oversee day-to-day customer service activity across phone, email, and digital channels, • Act as the senior escalation point for complex customer issues and complaints, handling them with empathy and authority, • Use performance data, MI, and insight to identify trends, risks, and improvement opportunities, • Coach, mentor, and performance-manage Customer Service Advisors, • Support recruitment, onboarding, training, and ongoing development across the team, • Work cross-functionally with Compliance, Operations, Logistics, and Technology to resolve root causes and improve customer outcomes, • Contribute to wider customer experience, service improvement, and operational excellence initiatives Skills & Experience • Proven experience managing customer service or contact centre teams, • Strong understanding of contact centre KPIs, performance metrics, and service quality standards, • Experience working in KPI-led, high-volume environments, • Strong commercial awareness and customer-first mindset, • Confidence handling escalations and complex customer issues, • Proven ability to motivate, develop, and retain high-performing teams, • Strong communication skills, both written and verbal, • Experience in ecommerce, retail, financial services, or similar environments, • Experience supporting international customers or multilingual teams is desirable Why You’ll Love It Here • A senior leadership role with visible impact on customer experience, • Opportunity to shape and develop a growing contact centre function, • Fast-paced, performance-driven environment, • Close collaboration with the Head of Sales & Customer Service and senior stakeholders, • Clear ownership, accountability, and influence, • A culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency About You You’ll thrive in this role if you: • Genuinely enjoy leading people and raising service standards, • Are confident making decisions in fast-moving environments, • Balance customer satisfaction with operational efficiency, • Take ownership and see issues through to resolution, • Are comfortable holding people to account while supporting their development, • Want a role where customer trust genuinely matters Ready to Apply? If this role sounds like a strong fit, we’d love to hear from you. We review applications on an ongoing basis and will be in touch with shortlisted candidates to discuss next steps. Application Deadline: 28th February 2026 At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - you’re welcome here.

Job Description: Country Manager – Megadyne (UK, West Bromwich) Job Title: Country Manager Location: West Bromwich, UK Business Unit: Megadyne – Power Transmission Annual Turnover: £6 million Reports To: Vice President UK &I Role Purpose The Country Manager will lead Megadyne’s UK business operations, driving commercial growth, operational excellence, and overall profitability for the £6 million power transmission portfolio. This role will focus on strengthening customer relationships, expanding market share and ensuring the UK team delivers high performance aligned with Megadyne’s global strategy. Key Responsibilities 1. Commercial & Business Growth • Develop and execute the UK commercial strategy to achieve and exceed annual revenue and margin targets., • Identify new business opportunities, market segments and key accounts within the power transmission sector., • Lead pricing strategy, contract negotiations and major customer engagements. 2. Operational Leadership • Oversee day-to-day operations to ensure efficiency, customer satisfaction and service excellence., • Ensure strong coordination with supply chain, logistics and technical support teams to maintain high product availability., • Implement continuous improvement initiatives to streamline operations and reduce costs. 3. People Leadership • Lead, motivate and develop the UK team, ensuring clear objectives, performance standards and succession planning., • Build a positive, inclusive and high-performance culture., • Partner with HR on recruitment, talent development and employee engagement. 4. Financial Management • Own the UK P&L, ensuring strong financial control, forecasting accuracy and cost management., • Prepare monthly business performance reports and present insights to senior leadership. 5. Market & Customer Management • Build and maintain strong relationships with distributors, OEMs and end‑users., • Monitor market trends, competitor activity and customer needs to guide strategic decisions., • Represent Megadyne at industry events, exhibitions and customer meetings. 6. Compliance & Safety • Ensure full compliance with company policies, legal standards and health and safety requirements., • Proven experience in a senior commercial or operational role within industrial products, mechanical components or power transmission., • Strong P&L management experience, ideally managing a multimillion‑pound business., • Demonstrated success in driving sales growth and operational efficiency., • Experience leading and developing high‑performing teams., • Strong negotiation, customer management and stakeholder skills., • Strategic thinking, • Commercial acumen, • Leadership and team development, • Customer focus, • Decision‑making, • Strong communication skills, • Problem‑solving and resilience

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with ho

Customer Expert At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date: 16 March 2026 • Salary: £25,396.80 per annum, • Location:Work from Home, • Shifts: Monday to Saturday between 7.00 am and 9.30 pm, Sunday 10.00 - 5.00 pm. Please note you must be able to work any shifts between these times., • Training: 3 weeks, • Contract: Full Time Permanent (40 hours per week), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • Any other associated checks, • 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you’ll be doing • Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process., • Resolving any queries customers may have with their banking which can bring challenge and reward., • Having great heartfelt conversations to understand our customers’ needs and desires to find the best solution for them., • Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers., • Great communication skills with a natural ability to engage and build rapport with lots of different personalities., • A flexible and positive working approach to suit customer needs and business demands., • Genuine enthusiasm to work with your team to achieve collective goals in a timely way., • A digital first mindset that will help us achieve companywide expectations and brand growth., • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Working knowledge of Microsoft Office applications, • Some financial services experience., • Knowledge of banking products, • On-line recruitment process, with potential job offer within 24 hours, • Refer & Earn Scheme, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Length of Service and monthly recognition awards, • Opportunities for career development and progression, • Employee welfare support with free access to our Mental Health Employee Assistance programme, • Discounted holidays, flights and hotels, • Discounted utility bills, • Cineworld tickets - Up to 55% off, • Virgin Trains - 20% off, • Virgin Experience Days – 20% off, • 25% off O2 and 20% of EE Mobile Contracts, • Sony – 20% off Mobile Phones

Complaints Handler – Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates: Various 2026 • Salary: From £30,000 per annum, • Location: Work From Home, • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, Full Time (40hrs) (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • CIFAS and Sanctions checks, • Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues., • Prepare routine letters, memoranda and reports for approval, while following up on pending issues., • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities., • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats., • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports., • Collect and prepare standard data related to ongoing issues. Essential Experience: • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK, • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps, • Excellent verbal and written communicaton, • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines, • Objection handling whilst remaining professional Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student’s academic future with their finances! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T • Job Overview – Role: Customer Service Specialist Site: WORK FROM HOME - UK Based Start Date: Many dates throughout 2026 starting from Monday 2nd March Contract: Permanent Hours: 40 hours per week. Campaign opening hours are 8am and 7pm Monday to Friday and no weekend work. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is fulltime and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.21 per hour (increasing to £12.71 from 1st April 2026) Training: 11 days remote classroom-based training 9am-6pm with nesting for 10 days after training on schedule. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks – appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: • ___ - England, • ___ - Northern Ireland Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there’s a question! • A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home., • You will start your day signing into your systems to make sure you are ready to take your first call of the day., • You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process., • A good attitude and the ability to interact with lots of different people., • The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers., • The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets., • The ability to actively listen to a Customer’s query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding, • The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers., • Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift, • Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there’s plenty, where do we start? • Paid virtual classroom-based training and a further 2 weeks in a dedicated virtual space that we call “Nesting”., • Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help., • The chance to showcase your skills and fast track your career through our internal progression path., • Employee Assistance Programme and Help at hand, • 24/7 access to a confidential counselling and information line, 365 days per year via the Help@Hand app, • Access to remote GP’s with an unlimited number of video consultations, each up to 20-minute sessions, • Access to online mental health support with registered therapists (subject to referral via the telephone helpline), • Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns., • Eye Care Vouchers, • Target driven incentives and Prizes, • Employee Engagement activities, • Perks at work WOW points including but not limited to:, • Supermarket vouchers up to 5% off – including Tesco, M&S, Asda, Morrisons, Sainsburys, • Hello Fresh – 65% off, • Cinema Perks – up to 44% off, • Samsung – 20% off, • HP – up to 40% off, • Virgin Media discounts available, • EE discounts available, • Look Fantastic – 22% off, • Fitbit – up to 20%, • Garmin – up to 40 %, • Expedia – up to 30%, • com – up to 60%, • TUI discounts available, • Fragrance Shop – 16% off, • Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!

Financial Crime Investigations Analyst Northampton, UK Duration: 6 months Role Overview The Risk Assessment Unit Analyst is responsible for supporting the Financial Crime risk and control framework within Barclaycard Payments, working closely with key stakeholders to understand and manage financial crime risk exposure. The role holder will promote, embed, and support an open and participative culture that champions proactive risk management, governance, and control. Key Responsibilities * Conduct high-risk customer reviews, manage alerts and investigations, and oversee financial crime exits. * Perform quality control on KYC/CDD files and support sanctions reviews. * Experience with Transaction Monitoring. * Provide expert guidance to business teams to ensure management of financial crime risk exposure. * Maintain risk and control documentation and contribute to monthly risk reporting cycles. * Support the ExFo and management to ensure compliance with Group policies, legislation, regulations, and set risk appetite. * Promote improvements to the control environment and instigate change where appropriate to deliver results. Candidate Requirements * Working knowledge of financial crime regulatory frameworks and experience in financial institutions (preferably in the first or second line of defence). * Ideally hold a recognised financial crime or AML qualification. * Strong stakeholder management skills and excellent communication abilities. * A proactive approach to risk management, with a mindset of empowerment, challenge, and drive. About Barclays Barclays is a British universal bank, diversified by business, by customer type, and by geography. Its businesses include consumer banking and payments operations worldwide, as well as a top-tier global corporate and investment bank, all supported by its service company which provides technology, operations, and functional services across the Group. Our Values Everything Barclays does is shaped by five values: Respect, Integrity, Service, Excellence, and Stewardship. These values underpin how Barclays builds trust with clients, delivers results, and measures success – not just by what is achieved, but by how it is achieved. Diversity Barclays is committed to building an inclusive culture where colleagues of all backgrounds feel confident bringing their whole selves to work. Diversity of thought, talent, and experience drives the bank’s ability to deliver excellence. Hybrid Working This role is based in London, Southampton, Northampton, Glasgow, UK Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Initial 3‑Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. About the Role As a Senior Service Designer, you wil

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some Contract DevOps Engineering talent to join the team working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

D365 Architect | Contract | Fully remote (UK-wide) We are seeking a highly experienced and versatile Dynamics 365 CE Solution Architect to lead the design and implementation of an enterprise-level CRM transformation. This is a unique "hybrid" architect role; while you will be the technical lead for architectural decisions and stakeholder management, you must be a hands-on practitioner willing to "get your hands dirty" alongside our development team. The ideal candidate will have deep expertise in Asset Management and Field Service, alongside core CRM (Sales/Service) functions. Role Snapshot: • Location: Fully remote (UK-wide), • Rate: £500-600/day outside IR35, • Duration: 6 months Key Responsibilities • Architectural Design: Lead the creation of high-level and detailed solution designs, ensuring alignment with business goals and Microsoft best practices., • Stakeholder Management: Confidently present architectural roadmaps and project updates to C-suite and business stakeholders, translating technical concepts into business value., • Hands-on Implementation: Actively support the development team by troubleshooting complex issues, reviewing code, and occasionally performing advanced configuration or coding when required., • Advanced UI/UX Implementation: Lead the development of custom Power Apps Component Framework (PCF) controls to enhance the user experience, specifically utilizing third-party libraries such as AG Grid for advanced data handling and custom charting. Technical Skills & Experience • D365 Core: Extensive experience with Dynamics 365 Customer Engagement (Sales, Service) and the Power Platform (Power Apps, Power Automate, Dataverse)., • Development Tools: Strong knowledge of C#/.NET, JavaScript/TypeScript, and the Web API., • PCF Controls: Deep experience building and implementing PCF (Power Apps Component Framework) controls. Proficiency with AG Grid, Kendo UI, or similar high-performance grid/charting libraries is essential., • Integrations: Experience architecting integrations between D365 and external systems (ERP, or legacy databases) using Azure Logic Apps or Service Bus. If you'd be interested to hear more, and believe you could be a good fit, please apply now for immediate consideration.

Position: Industrial Refrigeration Design Engineer Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: circa £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. Job Purpose To design and propose industrial and commercial project to customer and legislative specific requirements. To create a design from an initial brief and/or drawing to specific customer specifications, whilst adhering to the latest company and industry standards. Principal Responsibilities: Service: • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design, consisting of but not limited to: Cold room heat load calculation, cabinet heat load calculations, produce engineering sheets and pipework isometric drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing if required, • Raise Contract Approval Form to enable project to be booked on system, • Order any long lead time items to ensure project meets program, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM with project shutdowns, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial: • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs, • All contracts over £500k to have contract/design review with senior member of staff, • To prepare quotations (once the design is complete) to meet both the customer budgetary demands and the company’s target margins., • To identify means of generating extra revenue through new initiatives (forward thinking) People: • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance: • Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency Person Specification: • Ability to be customer focused, • Ability to demonstrate a high level of financial awareness, • Ability to adhere to design standards, • Ability to adhere to company vision and values, • Have excellent team working skills and ability to use own initiative, • Be able to work to stringent deadlines, • Willingness to share knowledge and best practice models, • Willingness to develop own skills and experience through learning interventions, • Have a flexible approach to work, • Be able to communicate to the highest level, • Be able to adapt positively to change, • Ability to strive to meet objectives, • Ability to work within a diverse and fast paced environment, • Have knowledge of Microsoft packages and in house systems (if required), • A background in industrial / commercial environments would be advantageous., • Full, clean, UK driving license

About Envision Envision Energy is a world-leading green technology company that provides renewable energy solutions for global enterprises, governments, and institutions. Encompassing three major business sectors - Smart Wind Turbines, Energy Storage, and Green Hydrogen Solutions, Envision Energy collaboratively constructs comprehensive solutions for energy transformation. Envision Energy has received several accolades for its sustainability performance, including the EcoVadis Gold Medal and the CDP “A-List”. It was also recognized in Fortune's “Change the World” list and ranked among the top 10 smartest companies by the MIT Technology Review. Today, Envision Energy leverages its global network of R&D and engineering centers across China, the United States, UK, France, Germany, Denmark, etc. to continuously lead global green technology development. Envision Energy joined the Science Based Targets initiative (SBTi) and committed to achieving the "Business Ambition for 1.5°C" in 2021. It has achieved carbon neutrality across its global operations by 2022 and will achieve carbon neutrality throughout its value chain by 2028. Key Responsibilities • Establish and maintain strong service relationships with customers, ensuring clear communication and full alignment with service contracts, SLAs, and LTSA requirements., • Plan, govern, and execute O&M activities in compliance with contractual obligations, safety regulations, and applicable standards., • Develop, own, and embed a strong safety culture across the Trina Storage Business Unit, ensuring safety leadership at all organizational levels., • Identify, prioritize, and resolve issues impacting product and system performance; proactively define recovery plans and lead execution to restore normal operations., • Lead internal and external root cause analysis and management of change activities, ensuring sustainable corrective and preventive actions., • Provide site support leadership and coordinate subcontractors and service vendors to ensure effective and compliant maintenance execution., • Oversee the planning and execution of preventive and predictive maintenance activities in collaboration with regional service teams., • Manage on-site spare parts and spare unit inventories, ensuring availability, cost control, and timely replenishment., • Monitor and govern subcontractor performance, ensuring compliance with OEM requirements, contractual obligations, and warranty conditions., • Own O&M budgets and drive cost efficiency while maintaining the highest standards of safety, reliability, and service quality., • Promote operational excellence and best practices across the organization, driving standardization and continuous improvement., • Ensure all maintenance activities are properly planned, executed, and documented within CMMS systems, with strong data quality and governance., • Monitor, analyze, and drive achievement of service KPIs and SLA commitments across all operational sites., • Lead escalation management for critical incidents, operational risks, and customer-impacting events., • Ensure service scope, SLAs, LTSA agreements, O&M strategies, and resource plans are clearly defined, approved, and consistently implemented. Role Requirements • Bachelor’s degree or higher in Engineering, Operations Management, or a related technical discipline., • Minimum of 12 years’ experience in operations, maintenance, or service delivery roles, including senior management or director-level leadership experience., • Proven ability to lead and manage large, multi-disciplinary teams in complex, multi-site operational environments., • Strong expertise in asset management, maintenance strategies, and O&M best practices across the asset lifecycle., • Demonstrated experience in the implementation, governance, and optimization of CMMS/EAM systems., • Solid technical knowledge of electrical equipment and systems, including AC/DC systems, low- and medium-voltage infrastructure, power conversion systems (PCS), and battery energy storage systems (BESS)., • Experience in customer-facing service delivery roles, including contract management, customer support, and handling critical operational situations., • Background in industrial, energy, infrastructure, or other large-scale technical operations environments., • Working knowledge of industry frameworks and standards such as ITIL, ISO 55000, ISO 20000, or equivalent., • UK-based, with a valid driving licence preferred.

Job Overview Vital EV is one of the fastest-growing DC charging solutions providers in the UK. Our vision is to become the most trusted turnkey solutions partner within the DC charging industry, by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity, and passion. Our scope as UK sales & service partner to several global DC manufacturers is to design, supply, install, commission, and maintain high-powered DC charging systems nationally. Our work is delivered by a team of well-trained, stocked and motivated electrical and project engineers, supported by a 24/7/365 operations team. The candidate who fulfils this role will join the engineering team that is responsible for delivering on-site services to a broad range of corporate customers. The candidates job scope is to contribute to the successful installation, commissioning and ongoing maintenance of charging, electrical and power infrastructure projects. Further details can be found below. The contract is on a full time, permanent basis which includes the requirement for availability to contribute outside of normal working hours to an on-call reactive rota. The position will cover the Midlands and South of England, with a preference for candidates based in areas such as Northampton, Milton Keynes, Oxford, or within a reasonable commuting distance of these locations, and who will travel to cover the Midlands and South of the country as required by the role. The standard working hours will be Monday to Friday, 8:00am to 16:30pm (with a 30-minute lunch break). Primary Responsibilities and Duties • Responsibility for delivering planned and reactive electrical engineering services in a professional and well managed manner across Vital EV network, to include;, • Installation and/or modification of LV electrical switchgear, to include new, or replacement circuitry to supply range of electrical equipment in accordance with BS7671, • Commissioning of Kempower, Alpitronic and Autel DC charging systems in accordance with OEM & NICEIC standards, • Planned preventative maintenance of DC charging systems, • Reactive attendance to multitude of EV charging locations to accurately fault find and diagnose electrical issues & fix the issues on-site utilizing rolling van stock, local supply base & critical spares allocation where applicable., • Gain expert understanding of back-office hardware management system to enable proactive investigation into chargers & network reliability Secondary Responsibilities and Duties • Ensure highest quality of workmanship is maintained in all dealings, to uphold company standards and comply with building regulations, • Support project installation teams with generator installation works, • Support electrical services business growth, making use of relevant electrical qualifications, • Support UPS services business growth, making use of relevant electrical qualifications, • Support core NICEIC electrical engineering team with testing programmes and compliance to standards, • Support the sales team with availability to attend site surveys, project planning & technical compliance review meetings with project stakeholders to ensure projects are correctly designed, procured, and installed, • Use workforce field management system JobWatch to record daily job attendances, • Offer insight into new EV charging & electrical engineering technologies to enhance company's competitive advantage, • Use experience and training to nurture and encourage Vital engineering team members to better their skill sets and contribution to company success Person Specification, Qualifications & Experience Essential skills and experience: • Minimum Level 3 NVQ Electrical Course, • City & Guilds 18th Edition, • City & Guilds 2391 Test and Inspection, • Valid ECS card, • Minimum 5 years of hands-on electrical experience, • Previous experience in similar companies or within the EV/Electrician industry, • Experience in working effectively as part of a team as well as independently, • Ability to solve problems with a positive attitude, • Self-motivated and able to learn quickly, • Strong attention to detail with high levels of accuracy, • Willingness to undertake further training as required for professional development, • Able to liaise with customers professionally and convey information Desirable: • Brand-specific EV training courses, • Minimum 2 years of DC charging experience. Next Steps: We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance. The role is due to commence ASAP after the offer has been made, but we can be flexible with the start date depending on prior commitments. Please note that proof of the right to work in the UK will be required.

Financial Crime Investigations Manager Northampton, UK Duration: 6 months Role Overview The BP Risk Assessment Unit Manager is responsible for managing and executing the financial crime risk and control framework within Barclaycard Payments. This role operates in the first line of defence, working closely with business and functional teams to ensure that financial crime risks including sanctions, anti-money laundering (AML), anti-bribery, corruption, and transaction monitoring and customer due diligence (CDD)are identified, assessed, and managed in line with business strategy and risk appetite. Key responsibilities include overseeing high-risk customer reviews, conducting quality control on KYC/CDD files, managing politically exposed person (PEP) reviews, leading complex investigations, handling AML trigger event reviews, and supporting sanctions reviews and investigations. The manager also acts as a point of escalation for intelligence referrals and complex case management, representing Barclaycard Payments in relevant financial crime meetings, and maintaining risk, process, and control documentation for regulatory and attestation purposes. Key Responsibilities * Risk Management: Oversee high-risk customer reviews and conduct quality control on KYC/CDD files. * Investigations: Lead complex investigations, manage politically exposed person (PEP) reviews, and handle AML trigger event reviews. * Compliance Support: Support sanctions reviews and investigations while maintaining risk, process, and control documentation for regulatory and attestation purposes. * Escalation & Representation: Act as a point of escalation for intelligence referrals and complex case management, representing Barclaycard Payments in relevant financial crime meetings. * Stakeholder Engagement: Form strong relationships across the organization, including operational, technology, advisory, audit, and controls teams. Skills and Qualifications * Essential: Experience in financial crime risk management, analytical ability to interpret complex regulatory requirements, and excellent communication skills. * Preferred: Recognized financial crime certifications and a deep understanding of payments and high-risk industries. * Values: A mindset focused on empowerment, challenge, and drive, underpinned by Barclays’ values of respect, integrity, service, excellence, and stewardship. About Barclays Barclays is a British universal bank, diversified by business, by customer type, and by geography. Its businesses include consumer banking and payments operations worldwide, as well as a top-tier global corporate and investment bank, all supported by its service company which provides technology, operations, and functional services across the Group. Our Values Everything Barclays does is shaped by five values: Respect, Integrity, Service, Excellence, and Stewardship. These values underpin how Barclays builds trust with clients, delivers results, and measures success – not just by what is achieved, but by how it is achieved. Diversity Barclays is committed to building an inclusive culture where colleagues of all backgrounds feel confident bringing their whole selves to work. Diversity of thought, talent, and experience drives the bank’s ability to deliver excellence. Hybrid Working This role is based in London, Southampton, Northampton, Glasgow, UK Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are looking to recruit an Account Manager to join our growing Charities Team based out of our Birmingham office. Our Charities team is a fast-paced, collaborative group of dynamic professionals who are all driven to succeed. If you share this attitude, we look forward to hearing from you. You will be responsible for delivering retention cross-sale and quality targets along and ensuring effective servicing of client accounts. How you'll make an impact • You will take ownership of and look after a portfolio of cross-class commercial clients within the Charities division, focusing on mid-market organisations with diverse and tailored insurance requirements, • Attend client meetings as required (F2F if needed or mostly Teams), minute and action any points arising, • Creating documents for new customers, along with any mid-term adjustments and renewals information., • Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity., • Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution., • Delivering your individual and teams’ retention, cross-sale and quality targets., • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date., • Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required., • Deal with account queries and credit control matters highlighting any concerns., • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required., • Commercial insurance knowledge to some degree is essential., • Experience dealing with the Charities sector is ideal., • Cert CII qualified. Dip CII is desirable, • Strong track record of hitting retention and cross sale targets., • Worked to targets within a regulated, measurable framework and achieved SLA’s., • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills., • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information., • Highly accurate with a strong attention to detail, using initiative when assisting team members., • Fully proficient in Acturis. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

A housing support agency in Dudley is seeking a Housing Assistant for a minimum 2-month contract. This role involves supporting Housing Officers with front-line enquiries and housing administration while delivering excellent customer service.

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

RSR are currently recruiting for experienced customer service professional to work as a Force Resourcing Assistant on a full-time, long-term contract, based in central Birmingham. The client operates a hybrid working policy. The initial contract is until end of June 2026 but there is a view to extend this. The role is paying £13.96p per hour (PAYE) The role will be situated within a Police Force, so applicants must be able to obtain national security vetting. Role overview: One of the key areas of responsibility within the department is the management of attendance and absence of all staff and officers via the Force wide Management system. This system records expected duties and shifts worked by all officers and staff, any changes to these and any absence from these duties including annual leave and sickness. This opportunity lies within the Duty Management Delivery Team who have responsibility for supporting the force in managing Police Officers and Police Staff Members affairs. Main Responsibilities: • To assist in the provision of first class, multi-channel, customer focused services. * To be knowledgeable across all areas within the remit of the role and the service delivery area. * Respond efficiently to customer requests for information or service via face to face, email, telephone or by letter. Ensuring that all transactions and services are delivered right first time, on time and in the simplest way in line with Force policy, agreed processes, service level agreements and performance targets. Knowledge/Experience: • Experience of working in a transactional or customer service delivery environment and effectively dealing with customers. * Experience of following set processes, procedures and policies. * Experience of working to tight deadlines by being able to prioritise. * Clear communicator with good verbal and written skills. If you would like to be considered for this position and have the relevant experience, then please apply now

Field Service Engineer Salary up to £50,000 basic + Car or Car Allowance (c£5,000) + 10% Bonus (£5,000) + 7.5% Pension + Overtime. Door to Door pay. You will need a full UK driving license and be happy with travel and working autonomously. Working for a UK subsidiary of a highly successful multinational group, the role will focus on leading the testing, service and commissioning of projects at customer sites. You will be working with bespoke electro-mechanical machinery. The position covers UK projects. The company are based in Warwick, but due to the nature of the role you will only need to travel to site roughly once per month. Suited to a multiskilled or electrically biased Engineer who has worked on Machine Tools or other similar high tech machinery. Some exposure to PLCs is required for this role. Specific Siemens S7 would be an advantage. This Field Service Engineer job will suit: Field Service Engineer, Service Engineer, Maintenance Engineer, Multi Skilled Engineer or similar you will be accustomed to travelling to customer manufacturing sites across the UK Multiskilled or slightly electrically biased and worked on CNC machinery or similar high tech machinery. Comfortable with both Servicing and Installation / Commissioning of machines. Able to travel to customer sites full UK driving license needed. The Field Service Engineer jobs working environment, opportunities and rewards: Global Engineering business with a smaller business subsidiary in Warwickshire who operate more like an SME best of both worlds, dynamic and supportive environment of a smaller business backed by the investment and stability of a larger organisation. Very professional business with excellent structure, your jobs will be well planned in advance and your travel will be structured, you will be well supported by the business. This job is commutable from Leicester, Derby, Nottingham, Coalville, Nuneaton, Coventry, Hinckley, Warwick, Birmingham, and surrounding areas. To apply please contact Joe Parker at Euro Projects Recruitment Ltd. Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. Reference: PR/006233 TPBN1_UKTJ

Over the last 15 years Smarter Business has helped more than 60,000 UK businesses with their business utilities. We work with all major UK energy suppliers across gas and electricity, and we also support businesses with water supplies We make the process straightforward and trouble-free, giving customers one point of contact from quote comparison all the way through to securing your utility contract, which is supported by our market insight and strong supplier relationships. To further expand our reach, we’re looking to engage with exceptional Self Employed Field Sales professionals who can introduce Smarter Business to businesses across the UK and help deliver the savings already enjoyed by thousands of our clients. Your role will be to act as the first point of contact, representing the Smarter Business brand with a professional appearance and a confident, credible approach. You’ll introduce our service, build trust quickly, and gather accurate customer information enabling our consultants to assess the customer’s current position and identify potential savings to be presented back to the client in a detailed report on the options available. Strong communication skills and meticulous attention to detail are essential, along with the discipline to follow the approved process and the ability to explain technical information in clear, simple terms to busy business owners. Smarter Business operates in a highly regulated environment under an Ofgem licence, so you’ll be expected to maintain strict standards of conduct at all times. Our commission structure is simple and built on partnership, a 50/50 share. Agents receive 50% of the net commission received by Smarter Business for any deal successfully facilitated and paid by the utility supplier, and we’re happy to discuss the structure in more detail with suitable applicants. With consistent pipeline building and strong day-to-day activity, this opportunity can generate a steady flow of enquiries and a highly rewarding commission-based income. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle

Role - Customer Support Engineer – WAMS Work Model - Fully Remote Contract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months) Day Rate – Competitive market rate Key Skills / Screening Keywords WAMS, Power Systems, EMS, DMS, SCADA, eterra Job Description * Bachelor’s degree in Electrical Engineering, Computer Science, or related field * Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology * Hands-on experience with WAMS platforms (GE, Siemens, ABB, or similar) * Experience with Linux/Windows servers, networking, and databases (Oracle/SQL) * Familiarity with IEEE C37.118, ICCP/TASE.2, DNP3, IEC 61850 * Strong problem-solving and analytical skills * Excellent communication skills for working with global customers Responsibilities * Provide L2/L3 customer support for WAMS applications and infrastructure * Troubleshoot WAMS performance, connectivity, and data quality issues * Monitor real-time PMU data flows * Support incident, problem, and change management (ITIL) * Perform root cause analysis and implement corrective actions * Support upgrades, patches, and hotfixes * Document solutions and share best practices * Collaborate with engineering and R&D teams * Deliver customer training and technical guidance * Drive continuous service improvements If you're interested and want to know more about the hiring client please contact Toni (email mentioned in the job posting) or apply here

Join a new team within a large, established housing organisation in the West Midlands. We're looking for a Customer Engagement Manager to lead the delivery of housing service improvement initiatives across targeted neighbourhoods and intervention schemes. This is a pivotal role focused on improving service performance, estate management standards, neighbourhood quality, and long-term tenancy outcomes across the organisation. Key Responsibilities of a Customer Engagement Manager: Lead the development and delivery of housing service improvement plans, ensuring neighbourhood and estate services are consistent, effective, and aligned with organisational priorities. Use resident feedback, performance data, and operational insight to identify service gaps and drive continuous improvement across neighbourhood and estate management services. Work collaboratively with property services, tenancy services, neighbourhood teams, and commercial functions to implement joined-up solutions that improve service delivery and customer outcomes. Support and coordinate initiatives addressing anti-social behaviour, environmental standards, estate management, and community safety, ensuring a proactive and preventative approach. Lead and manage service improvement and neighbourhood projects, ensuring delivery within agreed scope, budget, and timescales. Develop and implement targeted improvement strategies to reduce tenancy failures, improve neighbourhood performance, and strengthen housing management outcomes. What We'd Love To See From You as a Customer Engagement Manager: Proven experience in housing service delivery, estate management, repairs, or environmental services, with a strong track record of driving service improvement and performance improvement. Demonstrable experience of leading change, implementing new ways of working, and managing improvement projects within a housing or related environment. Strong knowledge of housing management and neighbourhood services, with experience improving service quality, tenancy sustainment, and estate performance. What's On Offer: Permanent contract Hybrid working Competitive salary Company benefits If this Customer Engagement Manager role is for you please apply or contact (url removed)

FIELD SERVICE ENGINEER Location: Birmingham Postcodes: B (any) What will you be doing? Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers. You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers. You will be capable of delivering excellent customer service and top-quality solutions. Whilst full product training will be given, you will be confident in your diagnostics skills. On a daily basis youll be responsible for: Visitingcustomers properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing. Providing excellent customer service through effective communication Manage your workload of daily appointments via a tablet device Manage your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock which are delivered over night are placed in their locations in the rear load space of your van. About you: We want to make sure youre set up for success in our mission. To be successful in your application youll need to; Hold domestic Gas ACS Certification or equivalent Full Driving License A background in servicing, repair and maintenance of gas boilers What we offer: Salary : £43,673.99 Bonus Scheme Fully stocked VW Transporter van Pension Scheme Up to five working weeks holidays Option to buy extra holidays Employee discounts *PLEASE NOTE Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks. At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more. Whats it like to work at Baxi UK and Ireland? Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. Were focussed on driving the conversations and spearheading the change that will enable us to make this happen. We have some of the best-known and trusted heating and hot water brands for residential and commercial customers including Baxi, Main, Megaflo, Remeha, Andrews Water Heaters, Potterton Commercial, Heatrae Sadia and Packaged Plant Solutions. Our UK & Ireland business has led engineering breakthroughs and successfully adapted to be a leader in our industry for over 150 years. Our established foothold in the heating manufacturing market with a well respected product portfolio, an amazing army of people puts us in a position to lead the way for change, and make a lasting mark on the industry. Do you have a passion and appetite for evolution? Come and join us! TPBN1_UKTJ

Laboratory Technician Location: Birmingham / Aston Contract: Permanent, Full-Time Salary: £35,000 Are you an experienced Laboratory Technician looking for a hands-on role within a fast-paced manufacturing environment? This is an excellent opportunity to join a well-established industrial business where you will play a key role in ensuring product quality, compliance, and testing accuracy. Reporting to the Senior Laboratory Technician, you will be responsible for carrying out mechanical and chemical testing, maintaining laboratory equipment, and supporting quality standards across the production process. Package: Monday to Friday – 08:30am – 5:00pm 25 days holidays + bank holidays – increasing after service in the business Company Pension Progresstion opportunities Great working environment Key Responsibilities: Verification of Mechanical & Chemical Properties (to Customer Specifications): Hardness testing Tensile testing Bend testing Spring bend testing Grain size determination Spectrographic chemical analysis Carrying out supplementary tests as required Generating Certificates of Conformity Verification & Maintenance of Test Equipment: Routine calibration checks of hardness testers, tensometers, and spectrographs Daily maintenance of the Spectrolux container laboratory Maintenance of laboratory equipment as required Routine Solution Checks: Verification of acid tank strengths and recommending additions Verification of degreaser tank strengths and recommending additions Verification of Benzotriazole strengths and recommending additions Structural Analysis: Routine macrosections of cast structures Microsectioning and polishing as required Incoming Material Inspection: Inspection and testing of virgin and scrap raw materials About You: Previous experience in a laboratory or quality testing environment (manufacturing or metals industry preferred) Strong understanding of mechanical and chemical testing methods Confident using laboratory equipment and testing instruments Highly organised with strong attention to detail Able to work independently and as part of a team in a shift-based environment Committed to quality, safety, and continuous improvement How to Apply: ASPLIV Please send your CV and a brief covering letter to (url removed), or submit your application via the link below. Jasmine Williams – Commercial Director At Aspion, our values are built on transparency, innovation, passion, and collaboration. We are committed to safeguarding your privacy and have updated our policies in line with GDPR regulations. You can view our full privacy policy on our website

Self employed position – PAYE options after 3 x months Van & Fuel card supplied Our client is a well-established building and maintenance company; due to their expansion they are looking for experienced multi traders to join the team in the Sutton area. You will be carrying out work on a social housing contract, re-active maintenance, planned works, van and fuel card supplied. You will be working in the Social Housing sector / domestic properties within the Sutton area, Must have extensive knowledge in 1st / 2nd fix carpentry, kitchen installations, bathroom installations, repairing minor leaks, replacing sanitary wear, ceramic wall tiling, vinyl floor, tiling, 1st / 2nd fix plumbing, painting & decorating, must be able to solder, be prepared to work with non-licenced asbestos removal (where full training will be given), also have experience in external works, A DBS checked will be carried out if successful. Must live within a 20-mile radius of Sutton, you must also have the ability to deal with voids, have excellent material knowledge, work on your own / manage your day to day works, liaise with your supervisor, and work with other trades when need be, keep van clean and tidy at all times, must have a clean driving license. This is a self-employed position, after a three-month period, there may be PAYE options available, or carry on as a self employed operative, must provide 2 x sources of references. Skills: All aspects of Multi Trade: Carpentry Plumbing Painting / Decorating Tiling Flooring Reliable Hard Working Knowledge: Experience within the domestic field Customer service Multi trade background Extensive material knowledge Benefits: Company Van Fuel Card Uniform

About the Role Reporting into the Accounts Receivable Manager, the successful Credit Controllerwill be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits.You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders. What you'll be doing In this role, you as the successfulCredit Controllerwill be carrying out the following duties and responsibilities (not exhaustive) Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit Delivering to agreed monthly cash and aged debt targets and KPI’s Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date Being the first point of contact resolution on any customer queries and disputes wherever possible Contributing to a culture of continuous process improvement Ensuring compliance with all policy and process controls Providing excellent customer service whilst maximising cash-in for the businessPlease note that this position is for a 12-month fixed-term contract What we are looking for We are looking for a Credit Controller who is ideally: A team player Results driven Strong customer focus Problem solving abilityWhy Tarmac? You’ll be joining acollaborative, innovative team.We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group. Ready to build your future with us? In addition to the role of Credit Controller,we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communitiesinc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on… are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer.We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment. #Tarmac #TarmacCareers #Creditcontrol Tarmac Trading Limited

Quantity Surveyor Modular Buildings Job Title: Technical Project Manager Modular Buildings Job reference Number: 843859-9003-25330 Industry Sector: Senior Designer, Design Manager, Architectural, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions, Quantity Surveyor, Tier 1, Contractors Location: Midlands Area to be covered: National Remuneration: £55,000 - £65,000 Benefits: 5% matched pension, 4x death in service, 25 days annual leave, health cash plan, car allowance The role of the Technical Project Manager Modular Buildings will involve: Quantity Surveyor dealing with permanent modular buildings in the healthcare sector across the United Kingdom. Manage all financial, commercial, and contractual aspects of projects. Handle procurement, subcontract orders, costs, and supply chain. Prepare and negotiate monthly accounts, forecasts, and variations. Produce CVR/WIP reports, manage risks, and track cash flow and margins. Attend client meetings, support disputes, and maintain accurate records. Ensure commercial requirements are understood and followed by the team. Maximise project revenue and profitability with effective change control. Support contract negotiations and travel to key UK customer sites The ideal applicant will be a Technical Project Manager Modular Buildings with: Must have 5+ years as a Quantity Surveyor Ideally worked in the design and build sector or worked in a tier 1 contractor Willingness to travel across the country regularly for site visits and the factory in Hull. Drivers Licence Strong communication skills across all levels both written and verbal Excellent negotiation and relationship building skills Mitchell Maguire is a specialist construction recruitment consultancy, dealing exclusively with construction jobs, construction vacancies and specification positions within: Senior Designer, Design Manager, Architectural, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions, Quantity Surveyor, Tier 1, Contractors TPBN1_UKTJ

Job Title: Field Service Engineer Location: Midlands Pay Range/details: £47,000 per annum basic + overtime Contract Type: Permanent Omega are supporting leading global printing technology company in their search for a Field Service Engineer to cover the Midlands. The right Field Service Engineer will have previous experience of working on commercial equipment within a production environment alone and as part of a team is required. Key Responsibilities – Field Service Engineer Diagnose and repair a range of advanced printing equipment, working on both electrical and mechanical issues to keep your technical skills sharp. Plan and prepare parts and resources to complete jobs efficiently, taking ownership of each task from start to finish. Deliver excellent customer service, communicating clearly with clients and colleagues while providing guidance and support. Collaborate and share expertise with colleagues, helping across teams and contributing to a supportive, dynamic work environment. Enjoy variety and flexibility in your work, including remote support, hands-on problem solving, and opportunities to develop new skills. Work safely and responsibly, adhering to company policies and health and safety regulations while embracing new challenges as they arise. Qualifications & Requirements – Field Service Engineer Recognised engineering qualification (e.g., BTEC, City & Guilds, HNC) with strong electrical, mechanical, and computer-based skills. Experience working on commercial or industrial equipment in a production environment, both independently and as part of a team. Excellent problem-solving skills with the ability to diagnose, repair, and maintain complex machinery. Strong customer service skills, with clear verbal and written communication and the ability to manage customer expectations effectively. Flexible approach to working hours, including occasional overnight stays and travel throughout the UK. What we can offer – Field Service Engineer Company vehicle (Car or Van) Laptop Mobile Phone Overtime OTE – 20% 25 days annual leave, increasing depending on service Cycle to work scheme 5% employee and 5% employer pension increasing depending on service For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to Candidates who are currently a Field Service Engineer, Service Engineer, Electrical Engineer, Mobile Maintenance Engineer or a Maintenance Engineer may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Service Engineer/Fluid Technician Location: West Midlands + Nottingham (Travel once a week) - MUST BE FLEXIBLE Salary: £30,000 - £32,000 (depending on experience) + Company Van Shift: Days Background Our client is a long-established manufacturer of high-quality industrial lubricants, with a history spanning over a century. They have built a strong reputation for supplying premium metalworking fluids and industrial lubricants that support efficient, cost-effective, and sustainable manufacturing processes across a wide range of industries. Their specialist metalworking fluids are designed to reduce waste, improve tool life, enhance productivity, and deliver measurable cost savings for customers. Due to continued growth in their metalworking fluid sales and technical support services, they are now seeking a Metalworking Fluid Technician to join their existing service team, supporting key customer sites. Location Midlands (National travel across the North and Midlands) Role Overview The role focuses on providing on-site technical service and support to manufacturing customers, ensuring metalworking fluids and associated products are maintained in optimal condition. The position is split as follows: 1 day per week visiting multiple customer sites across the North and Midlands 4 days per week based on one key customer site The primary objective is to help customers maintain efficient manufacturing operations through agreed service levels, with a strong focus on health, safety, and environmental (HSE) monitoring , corrective actions, and technical advice. Key Responsibilities Carrying out routine HSE monitoring and control of metalworking fluids on site Taking remedial action when required and reporting adjustments to customer stakeholders Acquiring, recording, and analysing product test data Monitoring product usage via a bespoke cloud-based software system Ensuring all work is carried out safely and in line with regulations and customer expectations Maintaining regular communication with internal technical teams and key customer contacts Preparing and cleaning CNC machine systems for product trials at customer sites What's on Offer Permanent contract Company van, laptop, and mobile phone Day shifts, Monday to Friday Competitive salary Pension scheme This is an excellent opportunity to develop into a Technical Service Specialist , with full training provided by experienced senior technicians. Training Full training is provided to develop the successful candidate into a qualified Fluid Support Technician . TPBN1_UKTJ