Customer service contract jobs in BlackburnCreate job alerts

Office Administrator | Altham | 12 Week Temp-to-perm Location: Altham Contract: 12‑week Temp‑to‑Perm (subject to performance) Hours: Mon–Thurs 8:00am–5:00pm, Fri 8:00am–2:30pm Breaks: 30 minutes Holiday: 28 days inclusive of bank holidays Pay: £13.68 Per Hour (Premium Rate) The OpportunityA well‑established manufacturing and distribution business in Altham is seeking a proactive and organised Office Administrator to join a friendly and supportive 6‑person office team. This is a varied administrative role working closely with the Office Manager and Production Administration, offering stability, development, and a clear pathway to permanent employment. About the RoleThe successful candidate will be responsible for general office administration, order processing, stock and dispatch coordination, and the accurate maintenance of operational data using internal systems. This is a key role within a small team, requiring strong organisation, attention to detail, and confident communication.This position begins as a 12‑week temporary assignment, with the intention to transition to permanent employment based on performance and suitability. Key ResponsibilitiesAdministrative & Office Support • Answer incoming calls professionally., • Perform day‑to‑day filing and general administrative duties., • Provide holiday cover for dispatch‑related administration.Order Processing & Customer Service, • Input customer orders into the internal MRP system accurately, ensuring prices, delivery charges, and extras are included., • Process production sheets from the shop floor, amending any discrepancies., • Communicate with customers regarding delays or updates when necessary.Stock, Dispatch & Logistics, • Manage finished goods and ensure timely dispatch to meet customer requirements., • Monitor aged stock to ensure fulfilment before the 3‑month call‑off date., • Maintain and circulate the daily dispatch spreadsheet., • Confirm customer account status with Accounts prior to dispatching and invoicing., • Book pallets and deliveries via haulier portals., • Produce daily dispatch reports using the MRP system.Production & Scheduling Support, • Update internal systems with revised production completion dates., • Book deliveries into the Outlook calendar.Skills & Experience Required, • Strong competency in Microsoft Office applications (Word, Excel, Outlook)., • Confident and clear telephone manner., • High level of accuracy and attention to detail., • Experience in administration, order processing, or a similar office role., • Ability to work collaboratively within a small, fast‑paced team environment.What the Business Offers, • Supportive, relaxed, and friendly office environment., • Full training on internal systems, including MRP software and haulier portals., • Clear opportunity to secure a permanent role after 12 weeks. # 4765836

Role: HR Advisor Location: Blackburn, BB1 2FA (Relocating to Bolton) Contract: Fixed Term - 12 months Salary: £35,000 Company: EG Group About the Role: We are looking for an experienced HR Advisor to join our HR team at EG Group. Reporting into the HR Business Partner, you will support the delivery of efficient, knowledgeable, and reliable HR services to our Head Office and Food to Go business. In this role you will be required to support the HR Department through the delivery of an efficient HR service to the business. You will provide comprehensive advice and support to managers in line with employment law and best practice. Working closely with other members of the team you will strive to ensure a high quality of service is delivered to the business and will also be responsible for the compliance of all personnel documentation, processes and procedures within regulatory framework. We are looking to attract an adaptable, resilient, and reliant individual who is passionate about HR & people. This is the perfect opportunity for a HR Advisor who is seeking a dynamic and demanding role where you can enhance your skillset and excel in your career in Human Resources. What you’ll be doing: • Build strong relationships with key internal and external stakeholders across the organisation., • Support store managers by providing advice and guidance on employee relations matters, including absence management, performance management, disciplinary processes, grievances, and redundancy situations., • Coach managers on a wide range of people-related matters., • Drive wellbeing and welfare initiatives across the business., • Ensure compliance with employment law, company policies, best practice, and Home Office Right to Work requirements., • Support the investigation of disciplinary matters, ensuring appropriate processes are followed., • Support long-term business objectives through effective and strategic HR support., • Undertake HR projects in line with the HR Strategy, including ad-hoc HR projects and administrative duties as required., • Work to improve the efficiency and effectiveness of the HR function., • Support the review and updating of HR policies and procedures in collaboration with the HRBP. This list is not exhaustive and may be added to or amended from time to time. What we’re looking for: • CIPD Level 5 qualification or equivalent – essential., • Proven experience in a similar HR Advisor or HR generalist role., • Strong understanding of UK employment law and HR best practice., • Experience managing and supporting employee relations cases., • Excellent communication and interpersonal skills, with the ability to build strong working relationships., • Highly organised with strong attention to detail and the ability to manage multiple priorities., • Confident using HR information systems (SAP) and Microsoft Office applications., • Ability to work both independently and as part of a team Why Join EG Group: • Performance Based Bonus Scheme, • Flexible working hours, • Access to Apprenticeships and accredited qualifications, • Career development and progression opportunities within a global organization., • Free Secure Car Parking, • Waterside Café - freshly prepared meals at affordable prices, • Dress Down Fridays, • Prayer and Ablution Facilities, • Work Anniversary Rewards, • Free Eye Test Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role will have responsibility for the operational delivery of the contract across Lancashire. If you are interested, please apply here enclosing a CV. Benefits include • 9% combined pension, • 25 days annual leave, • Holiday trade scheme, • Flexible benefits package Salary - £49,800 to £54,800 Job Summary The Supported Employment Quality Framework (SEQF) Operational Manager will demonstrate and lead a team delivering SEQF Employment support across Lancashire. Supported employment is critical to ensure effective delivery of high-quality employment services, empowering participants to gain employment whilst ensuring delivery of the 5 stages of Supported Customer Engagement; vocational profiling; Employer Engagement; job matching through in-work support and career development. You will be an inspiring Operational manager with an understanding of supporting vulnerable adults with a variety of health conditions, disabilities and other barriers (ideally within an employability sector). Your primary aim is to oversee the operational needs of the supported employment program, and ensuring the program adheres to the SEQF principles, including meeting contractual and business objectives and Key Performance Indicators (KPIs). You will be instrumental from the beginning of the contract supporting recruitment, training and monitoring of team delivery performance. You will lead from the front, and be flexible in the delivery of the program, and be a very hands-on manager, supporting and filling in for other areas of the contract as and when required. We are looking for a dedicated and enthusiastic individual who is deeply passionate about supported employment and truly believes in its power to transform lives. The ideal candidate will have a strong desire to drive meaningful change, empowering individuals to unlock their potential and achieve sustainable employment opportunities. If you are motivated by the opportunity to make a real difference and contribute to positive life-changing outcomes, we want to hear from you. Key Responsibilities Leadership: Responsible for leading the operational team to deliver the end-to-end journey of individuals using the service. Working closely with colleagues across the CPA accountable for all the contractual performance and quality requirements for delivery are met. External Partnerships: Provide extensive support to the Partnership Team to develop excellent relationships with referral pathways, maximise referrals and support with community integration. Track the success rate of eligibility from referral to onboarding and implement corrective actions to increase conversion rates. Develop and evolve customer segmentation to ensure the right participants are provided with the appropriate interventions. Quality Assurance: Work with the Fidelity Officer to ensure that the operational team adheres to the Quality Assurance Framework and meets the requirements for any internal or external SEQF & IPS Fidelity audits Internal Stakeholders: Manage the relationship between internal stakeholders. This will include Partnership Leads, Contact Centre, Employer Engagement and Operational teams. Ensuring staff have clear deliverables and timescales and accountabilities to ensure that the service users receive a seamless service. Recruitment: Manage the initial and ongoing recruitment of staff and work with Training and Development to agree induction plans. Create Individual Development Plans and ensure that continuous improvement is embedded in the delivery model. Policies and Procedures: Comply with all maximus policies and procedures, demonstrating a clear understanding of the company values and ensure these are rolled out across the operational team. Community Partnership Network: Work collaboratively with the Partnership Team to develop a network of partner organisations who can provide complementary support to our participants that support improved independence. Experience Required · Operational Management experience delivering employability and / or skills services ideally to a relevant customer group. · Experience of health and/or community-based delivery · Experience of delivery to groups with complex barriers · A good understanding of how to generate Self-Referrals. · A good understanding of contract mobilisation. · Significant experience of leading and mentoring an operational team to achieve KPIs and Objectives. · Experience of increasing referrals to a service or contract. · Experience of different technologies to deliver outstanding customer service. · Financial awareness and acumen with experience of tracking and managing financial performance. · Leadership and management experience, including managing multidisciplinary teams and staff performance. · Experience in developing and delivering services that support people with disabilities, mental health conditions, or other employment barriers to secure and sustain employment. · Experience managing budgets, resources, and financial reporting for government-funded or grant-funded programs (e.g., DWP, ESF, or similar). · Experience in developing partnerships and working collaboratively with external stakeholders, such as local authorities, employers, and community organisation · Agile in personal approach and able to operate independently or part of the wider management team. · Ability to multi-task and move between different teams and stakeholders in a calm, professional manner. · Excellent written and verbal skills. · Conflict Resolution - Skilled in resolving conflicts within teams or with stakeholders in a professional and constructive manner · Change Management - Comfortable leading teams through change initiatives and adapting to evolving priorities or challenges. · Risk Management - Anticipates and mitigates potential risks to program delivery, compliance, and service user outcomes. · Effective Communication - Clearly conveys information and expectations to staff, service users, and stakeholders in a professional and approachable manner. · Relationship Building - Builds and maintains strong, collaborative relationships with internal teams, employers, funders, and other stakeholders. · Negotiation and Persuasion -Confidently negotiates with employers to secure job opportunities for service users and advocate for inclusive workplace practices. · Public Speaking and Presentation Skills - Represents the organisation effectively at meetings, events, and presentations to promote supported employment services and raise awareness. Desirable · Experience of delivering against a Quality Assurance Framework with experience of continuously improving quality performance. · Experience of IPS/SEQF delivery · Experience delivering fidelity reviews and influencing service improvements Travel Requirements Be able to travel independently throughout contract area: • to support the team in their local delivery area,, • be able to visit employer sites and provide support to all stakeholders., • Attend team meetings/organisational events/external events. Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Planning Manager 18 Month Fixed Term contract, from £40,000pa Manufacturing Blackburn Our client, a leading Manufacturing business are currently recruiting for a Planning Manager. The purpose of this role is to manage the Planning Team, providing the customer base with a high service level

Root Cause Analyst Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description What will my role entail? We are looking for a Root Cause Analyst on a 3-6 month fixed term contract. You will support the Claims and Operational areas of the business, and will take the lead on learning lessons from previous customer complaints, Financial Ombudsman Service (FOS) decisions, as well guidance and policy provided by the Financial Conduct Authority (FCA) and industry news & trends to address any underlying issues. You will drive improvements in overall customer satisfaction and Regulatory adherence preventing reoccurrence of customer complaints. What will I do in this role? You will reduce customer complaints and highlight potential risks to the business by identifying Regulatory non-adherence, emerging themes or broken processes through effective and thorough root cause analysis and reporting. You will work with our Agile Squads and our Technology and Data Teams to prioritise, recommend, and track solutions to systemic problems. You will understand about additional cost implications, balancing the risks and benefits of their implementation to demonstrate the effectiveness of remedial activities. You will present root cause data and findings to management and customer forums to highlight, discuss, and escalate identified issues when required. You will provide business areas with insight, guidance and recommendations and ensure our Consumer Duty and all Regulatory responsibilities are complied with. Qualifications You are a good fit for the role if you have: Experience in complaint root cause analysis, quality assurance, or process improvement, preferably within financial services Proficiency in root cause analysis methodologies, tools, and data analysis techniques. Strong analytical and problem-solving skills with the ability to interpret complex data sets and identify trends and patterns. Knowledge of the Financial Conduct Authority’s regulatory requirements and standards relevant to complaint management A strong commitment to improving customer satisfaction and experience. Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly and concisely to diverse audiences. A detail-oriented skillset with a focus on accuracy in documenting findings and recommendations. Strong interpersonal skills with the ability to work effectively with cross-functional teams and build collaborative relationships Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy.This vacancy is a 12 month fixed term contract position. What youll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure’s engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. Additional Information The Interview Process (subject to change): You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 50+ offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a member of the global Finance team, you will provide expert & collaborative financial partnership to our business leaders through accurate reporting, reliable analysis and actionable insight to support decision making for sustainable and profitable growth. You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team. In this capacity, you will partner closely with business teams and industry leader to manage the financial operations of your industry client portfolio. This will involve working collaboratively with Market and Country leaders, Capability heads, and other executives. Additionally, you will engage with Market Finance Leads and regional finance teams across Financial Planning & Reporting and Controllership to ensure alignment and operational excellence. The Director reports to the VP, Client Finance for their respective Industry and will work in a matrix environment. You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development. The individual is expected to demonstrate strong leadership presence, clearly communicate team and departmental goals, translate strategy into actionable plans, and contribut Your Impact Commercial Management – Support senior level decision making to achieve short and long term commercial objectives. • Partner with and Support (with Industry Leads/business teams) to deliver on annual growth and contribution margin targets for the industry client portfolio, • Work with commercial teams to evaluate business development opportunities in the context of strategic fit, commercial attractiveness and market risk, • Support the preparation of pricing proposals and deal structure, supported by the Commercial Success Team as needed, • Support commercial leadership and legal counsel in reviewing and negotiating contract terms to align with company standards, including identifying and escalating potential risks from proposed deviations, • Support Business Teams in the preparation of their annual strategic plans, • Prepare revenue scenarios and contribution margin expectations in support of annual planning cycle (Commitment and Target), taking into account business initiatives, investments, analysis of prior period trends and company financial objectives, • Lead and manage the preparation of rolling forecasts for revenue and contribution margin by providing analysis on changes from prior expectations and insights into assumptions impacting future projections, to inform decision-making and capacity planning, • Collaborate with Controllership and Revenue teams to ensure accurate and timely revenue recognition during monthly and quarterly close cycles. Provide guidance on new and complex transactions by aligning on accounting treatment and operational implementation, ensuring compliance with policy and close deadlines, • Support weekly revenue guidance process, evaluating key indicators (i.e. pipeline, sales expectations and delivery risks) to provide ongoing visibility to executive leadership and recommendations on appropriate updates to be provided, • Leverage quarterly results and profit modeling to maintain a forward-looking view of full-year profitability across clients, regions, and industries. Analyze key drivers of performance and identify actionable opportunities to enhance industry-level profitability. Collaborate with senior leadership to develop and support execution of plans that address risks and drive margin improvement, • Manage the team responsible for minimising the “quote to cash” time table (i.e. billing, collections) to optimise trade working capital and limit long standing overdue balances and accrued revenue, • Intervene in concert with business leaders and Market Finance Leads to address and resolve client related issues, • Lead and actively contribute to initiatives that strengthen collaboration, inclusion, and knowledge-sharing within the Client Finance Team and the broader local Finance Community, fostering a connected and high-performing culture, • Create and foster an environment of learning, growth and excellence by promoting learning and development initiatives and knowledge sharing, • 8+ years’ experience managing a team in finance and operations, • Speak fluent English, • Strong Excel competency, • Strong interpersonal and communication skills, • Experience influencing decision making in a matrixed organisational structure, • Highly organised and able to work according to fixed calendar cycles at a global scale (multinational across multiple time zones), • Education:, • Bachelor’s degree, MBA or accounting qualification preferred Additional Information Set Yourself Apart With • Experience working closely with senior leaders and contributing to presentations for executive-level stakeholders, • Strong presentation/PowerPoint and PowerBI competency, • Experience in Technology Consulting or other service sector, • Experience working at one of the top global marketing & communications networks

Your new company You'll be joining Onward Homes, one of the North West's leading housing providers, known for delivering high‑quality repairs, maintenance, and customer services across their property portfolio. The organisation is well‑structured, supportive, and committed to improving the lives of residents and communities. Your new role As a Planner / Scheduler, you'll play a key role in coordinating repairs and maintenance works across Onward's housing stock. You'll manage daily schedules, allocate jobs to operatives, monitor progress, and ensure all tasks are completed efficiently and within service targets. This is a full‑time, on‑site role in Accrington, working Monday to Friday. Temp contract until end of April. What you'll need to succeed Experience in a repairs, maintenance, or FM environment Strong planning, scheduling, and coordination skills Confidence using job‑management or housing repairs systems Excellent communication and the ability to prioritise in a fast‑paced setting A proactive, solution‑focused approach to managing workloads and customer expectationsWhat you'll get in return A competitive hourly rate of £16-£19 A stable, full‑time position with weekday hours The chance to work within a respected housing provider A supportive team environment with opportunities to develop your skillsWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Planning and Logistics Manager Fixed Term contract, from £70,000pa FMCG Manufacturing Blackburn Our client, a leading Manufacturing business are currently recruiting for a Planning and Logistics Manager. As a key member of the Supply Chain team, the Planning & Logistics Manager will play a pivotal role within the business providing both short term operational planning and longer-term forward forecasting leading a team of Planners and Logistics operatives, along with the Customer Services team. Role duties · Demand & Supply Planning: Responsible for the management of all stock within the business combined with meeting the customer target and providing the most cost-effective and accurate plan to the factory. · Customer Service: Support the team to manage incoming forecast/orders, activities related to complaints, system pricing etc. · Warehousing and Distribution: Work with WH Manager to ensure a smooth logistics operation between site and 3rd party logistics providers including H&S adherence. · Support and Guidance to all SC teams ensuring KPI’s are monitored/met and driving CI, developing self‐managed and motivated teams with the capacity to drive their own performance standards. · Develop and drive best practices across Supply Chain and the business. · To present at the monthly meetings to review forecasts and ensure capacity requirements are met. Skills and experience required · Experience in an FMCG Environment · Graduate qualified · Excellent computer skills with experience in Excel, PowerPoint, Word and PowerBi. · Previous experience & understanding of planning systems – MPS, RCCP & MRPII. · Customer focused and results driven. · Previous experience of an ERP system (Oracle, SAP etc). If you are interested in this opportunity please apply now and a member of our team will contact you

Maintenance Assistant - X2 headcount! Blackburn £26,000 + Benefits Brief: Maintenance Assistant(s) needed for a large facilities management organisation based in Barnet who are looking to employ an experienced and well-rounded individual that takes pride in their work with an in-depth knowledge of completing Planned Preventative Maintenance and reactive tasks, supporting technicians and following safety protocols. The successful candidate must have willingness to learn and support various trades across the maintenance team. If you have gone through a Mechanical / Electrical apprenticeship and are looking to grow an organization that puts your training and development first, then this is the role for you. Benefits: 24 days annual leave increasing to 25 days once 2 years' service is reached (+ public holidays) Life Cover equivalent to 1.5 times annual salary Employee discount shopping schemes for major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs Attractive Employee Referral Rewards Scheme Access to our growing employee networks 24/7 Employee Assistance Program and access to mental wellbeing app What the role entails: Some of the main duties of the role will include: To undertake a proactive role in carrying out maintenance, repairs and inspection of building services, fabric, fixtures and fittings. All in accordance with relevant standards and operational procedures and in compliance with legislation and guidance. Carry out planned preventative maintenance (PPM) on building services in accordance with the PPM programme and personal competence and training. Respond in a timely manner to ad-hoc breakdown requests as identified by the help desk / supervisor / manager or as a minimum, as per site contract. Assist in Carrying out installation work involved in minor upgrading and adaptation works. Assist in Carrying out systematic fault finding in a logical and safe manner on malfunctioning equipment. Carry out duties in accordance with safe working practices within statutory and Company guidelines. Safely operate all types of access equipment, hand and power tools in accordance with health & safety, manufacturers' guidelines and relevant training. Ensure the correct use of personal protective equipment and adherence to health & safety and infection control procedures. Maintain records as and when appropriate and as required, whether written or electronic. Willingness to assist and work flexibly with other colleagues and or contractor's staff Ensure liaison with Wards and Departments as required, ensuring there is minimum disruption whilst carrying out work. Undertake training where necessary to learn and maintain skills and to maintain and develop the requirements of the service. Carry out risk assessments on-site as instructed by supervisor / manager. Collaborate and co-operate with the partners and colleagues to deliver a customer focused service. Use initiative to make appropriate decisions, including when working out of hours. Diligently complete all required job cards and other work-related paperwork to the required standard whether electronic or hard copy. Complete work within the allotted timeframes. Carry out any other identified tasks commensurate with role. What experience you need to be successful: Previously worked within a general maintenance environment. Previously worked within a healthcare environment (desirable) Have experience of computer-based task monitoring systems (CAFM) (desirable) Worked on Mechanical Systems, DHW, LPHW, CHW (desirable) Electrical qualifications (desirable) This really is a fantastic opportunity for a Maintenance Assistant to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Job Title: Maintenance Assistant Location: Large Commercial Building Contract Type: Permanent, Full-Time (40 hours per week) Salary & Benefits: Competitive salary with a comprehensive benefits package Job Purpose This client is seeking a Maintenance Assistant to support the safe, efficient, and continuous operation of a large commercial building. Working within the response maintenance team, the role involves delivering planned and reactive maintenance while providing a professional, customer-focused service. Key Responsibilities Carry out maintenance, repair, and inspection of building services, fabric, fixtures, and fittings Complete planned preventative maintenance (PPM) in line with schedules and training Respond promptly to reactive maintenance and breakdown requests Assist with minor installation, upgrade, and adaptation works Support fault finding on malfunctioning equipment in a safe and logical manner Operate tools and access equipment safely in line with H&S requirements Ensure correct use of PPE and adherence to health, safety, and infection control procedures Maintain accurate job records and complete required paperwork Liaise with building users to minimise disruption Work flexibly with colleagues and contractors Undertake training and on-site risk assessments as required Skills & Experience Required Experience in a general maintenance environment Experience in a customer-facing role Experience in a healthcare or complex environment (desirable) Knowledge of mechanical systems (DHW, LPHW, CHW) (desirable) Basic electrical knowledge or qualifications (desirable) Experience using CAFM systems (desirable)

Account Manager Blackburn £(phone number removed) DOE About Us: We are a global recruitment company supplying temporary, contract and permanent workers to our clients. In the UK we employ 130+ people across 17 locations who support in the placement of around 4000 people per week. We are in a phase of rapid growth and expansion/ This role is a new position within the business, and we want to work with and develop great people who advocate our culture, our values, and deliver exceptional performance. We know that our people are our greatest strength in achieving our goals, and we understand how competitive the recruitment market is, so we do things differently here and truly value our people and our culture. About the role: Managing the temporary recruitment requirements for a number of industrial clients within your specific area (mainly Manchester, Stockport, Wythenshawe). Understanding client’s requirements and ensuring jobs are filled within the required time frame. Using the full range of our recruitment tools as well as social media in order to attract suitable candidates to our open opportunities. Contacting candidates for a variety of roles and discussing potential opportunities. Preparing candidates for inductions at client sites and carrying out inductions. Attending client visits and review meetings You will be also tasked to promote PROMAN services amongst new / potential clients. This may be done through telephone calls, social media, e-mail, and key sell. Managing the out of hours on call line to assist our clients and candidates with any absence reporting or additional requirements. Responsibilities: Recruitment Management: Ensure success of attraction using platforms/strategies. Use solution-driven approach for hiring plans and updated the client on hiring progress. Top of Form Candidate Management: Involves shop floor walks, engaging in absence/performance management, welfare checks and dealing with sanctions and disciplinaries. Ensuring efficient communication of changes to keep workers up to date. Administration Management: Accurately record data, meet KPI/MI deadlines consistently. Ensure worker compliance prior to starting the job. Payroll: Log and track statutory payment documentations. Address payment and holiday queries. Communicate pay-related updated to workers. Client Communication: Regular check in with key stake holders. Hold weekly / monthly and quarterly meetings with the client to review KPI’s and engagement. About you: Full driving licence and access to your own transport is required as the role will involve occasional travel to client’s sites for meetings, inductions etc. Willingness to interact with people face to face and over the phone to build relationships with candidates and clients. Experience within a sales/customer service environment or willingness to sell. Previous Experience would be an advantage but not essential. Strong interpersonal skills. Self-driven with a strong desire to succeed. Excellent verbal and written communication skills. Enthusiastic approach to work. High level of commitment. Excellent attention to detail. Benefits Offered: Basic salary £(phone number removed) DOE. Performance based bonuses paid monthly. Sales bonuses. Access to Employee Assistance Programme. Access to Online GP Mental Health Support - Access to Free Wellbeing App & Free Counselling Sessions Life Assurance 3x Annual Salary Discounted Eye Care Free Flu Jabs Enhanced Sick Leave Enhanced Annual Leave Paid Time Off (Birthday Leave, Giving Blood) Career Development Opportunities Stakeholder Pension Scheme Free Parking If you think you would be suitable for this role and wish to apply, please submit your CV to the job posting or send your CV via email to As an equal opportunity’s employer, Proman is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Proman Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Were looking for a proactive and people-focused Customer Service Team Leader to help lead our customer support team and deliver outstanding service to our existing clients. This is a hands-on role where youll support the customer service team day to day, drive client retention, and help improve service quality, performance, and engagement across the team. What Youll Be Doing Supporting, mentoring, and developing Customer Support Agents Running team meetings and one-to-one reviews Providing day-to-day operational guidance and support Helping retain existing clients and support contract renewals Supporting client engagement and ongoing relationship management Assisting with monthly, quarterly, and annual client reviews Reviewing and approving client review materials Monitoring KPIs and submitting weekly performance reports Helping forecast pipeline and support revenue targets Identifying opportunities for organic growth within existing clients What Were Looking For Experience supervising or supporting a customer service team Background in a fast-paced, inbound/outbound customer contact environment Strong communication, leadership, and organisational skills Confident working with customer service systems and Microsoft Office Able to analyse information and improve processes Comfortable supporting recruitment, onboarding, and training The Kind of Person You Are Curious and solution-focused Calm, resilient, and adaptable Supportive, collaborative, and people-first Focused on quality, consistency, and results Whats in it for you? Permanent role, full time, in office role Salary circa £28,000 - £32,000 28 days holiday per year, which rises by 1 day per year to a maximum of an additional 5 days Pension Life assurance - x4 salary TPBN1_UKTJ

Are you a Business Development Manager looking for an opportunity to grow sales and develop long term relationships for a market-leader in providing engineering solutions to process and precision engineering industries, such as chemicals, oil & gas, instrumentation, and clean energy? My client is part of a distributor network for a global £multi-billion company that designs, develops, and manufactures mission-critical products, assemblies, and services, being the designers’ specification of choice. A highly profitable business with an exceptional reputation built over forty years, they have an ambitious plan to grow from circa £30m to £70m over the next decade. Reporting to the UK Sales Manager you will have strong long-standing customer relationships backed up by contract support and exceptional customer service. You will be home based, but as Business Development Manager with customers in North West England, you will attend regular customer visits across the region. You will: • Be an experienced Sales or Business Development Manager, selling engineering solutions to process or precision engineering industries, such as chemicals, oil & gas, instrumentation, and clean energy., • Have a track record of developing new customers, markets and applications for established products., • Be a driven sales professional who can demonstrate sales growth and results., • Be a strong communicator and have excellent presentational skills., • Be self-motivated, dynamic and passionate about sales., • Have good analytical skills and the ability to think strategically. What's on offer? A highly competitive salary and package as well as the support required to help you succeed. You will be joining a close-knit and passionate team with a track record of entrepreneurial success, an ambitious vision, and a clear strategy to create long-term value in the business. Home Office Based with regular customer visits in North West England. Apply Now to discuss this confidential opportunity

Join Müller UK & Ireland as a Part-Time Customer Service Advisor. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a. Customer Service Advisor (Part-Time).

Supporting people to settle into the service and understand routines, rights and responsibilities. Assisting people to access health services, education, training and employment opportunities. Experience in social care or addiction services is desirable but not essential.

Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Consistently reviewing

Position: Accommodation Cleaner.Type: Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused tea

Contract: Full time, Permanent Salary : £33,320. This means that they are responsible for delivery of all care services, as well as the strategic planning for developments within the home, and all day-to-day management matters. This involves being personally available, as well as the supervision an

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children and families to ensure the welfare of children and young people is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Childr

Hours: Waking nights (4 on / 4 off).Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our night support workers are a part of enabling our young people xwzovoh to get their childhood back and create pathw

Our residential service in Uttoxeter is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communit

We’re seeking dedicated Support Worker professionals to join our established care provider, supporting adults with profound learning disabilities, physical disabilities and complex needs within residential and supported living services near Chorley.

You recognise that the role is to help support service users maximise their choices, rights and decisions.

We are a 5 bedded home based in Enfield, North London.As a Residential Support worker, you will:.Safeguard and promote the wellbeing of young people in our care.Provide a caring, supportive and nurturing environment.Encourage our young people to participate in hobbies and activities.Act as a positiv

Our client based in London is now offering, full time equivalent, Sales & Customer Service roles, and are looking for enthusiastic 'go-getters' who are looking to start immediately. Customer Sales Assistant - Entry Level - Immediate Starts! (No Experience Required) - LONDON.

Contract Type: Temporary -Term Time Only (Temporary to permanent roles are available).

Hours: Waking nights (4 on / 4 off).Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our night support workers are a part of enabling our young people to get their childhood back and create pathways to b

Could this be your most rewarding role yet? Transitions Foster Carer – Family Support Worker Job Title: Specialist Foster Carer (Ideal for Family Support Workers) Location: Rossendale Salary: £50,000 annual support package + additional allowances (see below) Contract Type: Full-time

Service is in Stevenage in Hertfordshire and staff should be within a reasonable distance of the service to ensure shift times can be adhered to. We would particularly like to encourage women applicants to apply, as the service does have requirements for personal care for female customers. We're loo

Pastoral Support Worker - Inclusion & Engagement Unit (IEU).Are you passionate about supporting young people who face barriers to learning and engagement? We are seeking a committed and resilient.Inclusion & Engagement Unit (IEU).This is a full-time role supporting pupils who require additio

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.Without our incredible team of Support Workers, we simply wouldn't be who we are today.We're always on the hun

We're looking for a kind, compassionate and resilient female Specialist Support Worker to join our Learning Disabilities Social Care Service in Stratford Road. Annual leave increasing up to 30 days with length of service.

Career progression within a growing service. This is a fantastic opportunity to help shape a new service while supporting adults with a range of needs to live safe, fulfilling, and independent lives.

One Year Fixed Term (Subject to Contract Extension).

Prospero Teaching is seeking passionate, patient, and resilient SEN Educational Support Workers to join a specialist school in Totton, supporting children and young people aged 2-19 years with severe, profound, and complex learning difficulties.Many pupils also have co-existing conditions such as A

Do you want to work in a children’s home where you can have a lasting impact on a young person’s life? Apply today to join our client’s team where your dedication, resilience, and care can transform young lives every day.They are seeking compassionate, resilient Senior Residential

Processing customer orders accurately and efficiently. Handling customer enquiries with professionalism and confidence.

You recognise that the role is to help support service users maximise their choices, rights and decisions.

No experience needed – full training provided.Energy, enthusiasm and a great sense of fun essential!.Are you looking for a role where you can genuinely change someone’s life for the better?.Do you want to expand your knowledge of brain injury while supporting someone to live life to the

Shifts are set between 7am – 3pm, 2pm – 9pm, waking nights 8pm – 8am and sleeping nights 8pm – 8am.You will be required to work every other weekend and cover at least one waking night and one sleep in per week.Full UK Driving Licence is required.Gain professional qualificatio

Contract: Permanent- Pro-rata | Flexible shifts | 4-week rota Hours: 12-36 hours per week | Every other weekend | Shifts: 7am-12pm, 1pm-5pm, 6pm-10pm Driver with own car required About the Role Join our Joint Community Rehabilitation (JCR) team and make a real difference! JCR provides up to 6 we

You recognise that the role is to help support service users maximise their choices, rights and decisions.

Were partnering with a well-established provider of therapeutic childrens services to recruit an experienced and motivated Senior Residential Support Worker.

Behaviour Support Worker Location: Preston Contract: Full-time, Monday to Friday Hours: 8:30am - 3:30pm Pay: £95-£110 per day Start Date: February We are looking for a Teaching Assistant / Behaviour Support Worker for a well-regarded SEMH provision in Preston.

Superior Healthcare is recruiting.Senior Community Healthcare Support Workers.This is a rewarding night-shift role working with children who have complex clinical needs within their family homes.Your role will focus on ensuring each child is safe, comfortable, and supported to live a.Outdoor activit

At Achieve together, we strive to support and inspire the people we care for to give them the resources, skills and confidence to live their lives independently, and to the fullest.Without our incredible team of Support Workers, we simply wouldn't be who we are today.We're always looking for hard-wo