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Contract Type: Fixed term (1 year) Full time (35 hours per week, at least two days a week in the office) Location: Edinburgh – Office-based with some home working agreed on a rotational basis with team colleagues Salary scale: Grade 2 £32,220 – £36,500 Benefits: 40.5 days of annual leave including public holidays, Flexible working arrangements, Civil Service Pension Scheme arrangements, Life Assurance scheme, Employee Assistance Programme The SPSO is the final stage for complaints about organisations providing public services in Scotland. We investigate complaints across a wide range of sectors including councils, the NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies. Our Assessment and Guidance Team raise awareness, knowledge and understanding of our organisation with members of the public and the providers of public services. The Assessment and Guidance Team Assistant plays a pivotal role as the first point of contact to the SPSO and our complaints process. This involves handling incoming enquiry calls, providing relevant guidance and advice on how to make a complaint and information on the role of the SPSO. Strong communication, administrative skills and an attention to detail are essential as the this role takes lead responsibility in setting up new complaints on SPSO’s complaint handling system. To be successful in this role, you will have a minimum of two years’ experience of working in a frontline, customer-facing role, ideally with complaints handling. You will have good knowledge and experience of a customer services environment, ideally within a public service organisation under the Ombudsman’s jurisdiction. Strong administrative skills, attention to detail and experience of a range of IT applications is essential. If you are interested in joining an organisation that enjoys challenge and strives for continuous improvement, please visit our website for an application pack and for further information. Closing date: 10:00 on 19th March 2026 Interviews: To be held week commencing 20th April 2026 All applicants will be notified of the outcome of applications after 30th March. Please note we regret that we are unable to consider applicants previously unsuccessful at interview. Equal Opportunities Statement: We welcome applicants from all backgrounds and communities and in particular those that are currently under represented in our workforce. This includes, but is not limited to Black, Asian and Minority Ethnic candidates and candidates with disabilities. We are committed to providing equal opportunities in employment and in the service provided to complainants. No job applicant, staff member or person receiving a service from us will receive less favourable treatment on the grounds of sex, marital status, or racial grounds or on grounds of disability, age, sexual orientation, language or social origin, or of other personal attributes including beliefs or opinions, such as religious beliefs or political opinions. We are totally opposed to discrimination. We are committed to conducting the business in a way that is fair to all sections of the community. This may mean taking positive steps to ensure equal opportunities for staff involved in staff selection, staff management and service delivery.

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care. You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish. Location: Chester Role: 25-hour contract Your responsibilities • Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention., • Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom., • Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers., • Look after your showroom maintaining displays and keeping up our high standards., • Stay organised and proactive keeping our customers updated and always communicating progress clearly., • Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.About you, • You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships., • You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers., • You're creative and practical: you can see the possibilities in a space and know how to make ideas work., • You’re calm and confident: you handle challenges with professionalism and keep things moving forward., • You’re organised and proactive: you take ownership, stay on top of details, and get things done., • You’re industry savvy: you keep up to date with the latest trends and understand your local market, • Competitive salary plus uncapped commission (including guaranteed commission during your training period), • Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey, • Dedicated mentor support for your first 9 months, • Competitive colleagues benefits, • Flexible working options, • Up to 35 days of annual leave including Bank Holidays, • Defined Contribution Pension Scheme up to 10% dependent on length of service, • 20% colleague discount, • Save-as-you-earn and cashback health schemes #LI-Onsite

Vital Power Group is one of the fastest growing providers of critical power support solutions and EV charging infrastructure in the UK. Our vision is to become the most trusted turnkey solutions partner within our respective markets, and we will do this by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity, and passion. Our work is delivered by a team of well trained, equipped, and motivated Engineers, supported by a 24/7/365 Operations capability, and led by a diversely skilled Leadership Team. Vital Power Group expects all its employees to act as ‘co-owners’ of the business, and to always put safety first, followed closely by customer satisfaction and commercial success. Our values are ones that promote the best behaviour and team ethics, and we believe that this requirement will drive profitable growth and make Vital Power Group a fantastic place to build a career. This role operates on a hybrid basis, with a minimum requirement of three days per week in our Chester Operations Centre. The position follows standard working hours of Monday to Friday, 08:30–17:00. Job Overview – Bid & Proposal Executive Vital Power Group is looking for an innovative and resourceful Bid & Proposal Executive to join their growing team. As a Bid & Proposal Executive you will be responsible for producing compelling bids of the companies’ services; these will be a combination of bid requests received through inbound channels and found through proactive management of lead portals and tender portals. You will be responsible for identifying relevant opportunities and then leading the delivery of successful bids, from the first stage of the process through to the contract closure. Key Responsibilities and Duties CRM Management: • Maintain high standards of data integrity within the CRM, including up-to-date customer details, sales opportunities, document records, and note keeping., • Research, oversee, and manage the lead portal to seek out opportunities for the company to provide its services to new construction projects happening in the UK., • Utilise the companies own CRM system and database to proactively identify opportunities to offer the companies services to existing contacts, including any lapsed accounts., • Drive customer engagement and satisfaction through bespoke communication strategies, utilising system ability., • Effectively manage customer queries, feedback, and post-sales support through the CRM system., • Collaborate with the business development team, and other departments to align CRM strategies with wider business objectives., • Liaise with Marketing department to develop promotional material to assist with your proposals, where applicable. Bid Writing: • Manage the tender portal to identify any relevant public sector contracts that are due to expire and register interest., • Responsible for drafting, reviewing, writing, and submitting high-quality and persuasive tender responses, liaising with technical specialists across the business for relevant input., • Gather all relevant paperwork and documents in order to accurately and efficiently draft highest quality and successful tender bids., • Use the systems and portals available to you to build up a pipeline forecast of expiring contracts and plan tender responses for these., • Liaise with appropriate Management and Business Development teams to identify potential bidding opportunities in line with the wider business goals and manage the opportunity tracking process., • Build and manage effective working relationships with customers., • Complete bid planning documents including bid summaries, project plans, gap analysis and other documents., • Provide updates and reviews of standard professional documentation in relation to bids., • Positively and professionally represent the business at all times. Person Specification Criteria - Education, Qualifications & Experience Essential: • Good level of general education, • Experience of maintaining CRM Software and portals., • Excellent analytical abilities and data management skills., • Proficient in Microsoft Office Suite and CRM software., • Meticulous, with strong organisational skills., • 3-5 years’ experience in a similar role, ideally in a similar industry., • Expert writing skills, with strong attention to detail and the highest levels of accuracy., • Extensive experience within a bid writer capacity., • Proven track record working on and winning complex bids., • Creative, strategic thinking and ability to problem solve., • Experience of liaising with both customers, suppliers, and employees professionally and convey information., • Strong commercial awareness., • Ability to manage own workload and establish priorities., • Experience of working effectively as part of a team as well as independently., • Self-motivated and able to learn quickly., • Willingness to undertake further training where required for professional development. Desirable: Previous experience in the power generation industry. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance.

Supervisor Cheshire Oakes • Hourly rate: £12.70 - Estimated annual OTE on top of basic: £4,159.91, • Hours per week: 30, • Contract: Permanent, • Sales & Target driven, • Retail experience, • Customer Service, • Customer-Centric Approach, • Track record of results, • Adaptability, • Competitive base salary, monthly bonus, commission on every item sold, • Exciting incentives, • Up to £2000 per year (pro-rata) jewellery allowance, • 65% off discount, • Your birthday off, • Enhanced holiday entitlement starting at 28 days including bank holidays and increasing to 31 days after one year of service (pro-rata for part time colleagues), • Holiday purchase scheme, • Length of service rewards, • Volunteering days, • Free 24/7 access to Employee & Family Assistance Programme via Retail Trust offering wellbeing and financial support as well as discounts, • Enhanced sickness and emergency paid leave *, • Pay on demand available *, • Cycle to work scheme *, • Cash plan health insurance *, • Referral rewards *, • Nationwide opportunities across Boutiques and Concession Counters, • Frequent training to aid your career growth and progression within T...

Dual Fuel Engineer Permanent Position Salary: £44,000 per annum Contract: Full-time, Permanent Holiday: 20 days annual leave plus 8 bank holidays We are recruiting an experienced Dual Fuel Engineer to join our growing team. This permanent role offers excellent earning potential, strong benefits, and long-term job security with a company that genuinely values its engineers. The Role • Installation, exchange, and maintenance of dual fuel smart meters, • Delivering a high standard of customer service on every visit, • Working safely and in compliance with all industry regulations, • Minimum of 12 months dual fuel experience, • Relevant industry qualifications (MOCoPA, MET1, or equivalent), • Full UK driving licence with no more than 6 points, • Strong customer service and communication skills, • <...

WE'RE HIRING! Customer Service Superstars Needed - Chester 🔥 Start Date: Tuesday 10th March Contract: 12 weeks minimum Pay: £13. F3A7; What You'll Be Doing Handling 30-40 inbound and outbound calls a day Adapting your approach depending on where each enquiry is in their onboa

Belmont Recruitment are currently seeking an experienced Gas Engineer to work in the Chester area on a temporary basis. This is a full time role working 37 hours per week, Monday to Friday. The service is responsible for delivering a high quality and cost effective property repairs and refurbishments, estate services, and gas servicing and installation to both internal and external clients. Overview: The successful candidate will provide an effective Gas Operations service that meets contract and customer expectations. This will include gas installation, servicing and repairs across domestic properties. The role requires a flexible approach and may involve occasional weekend, evening or standby work. Main Duties: * Carry out installation, fault finding, fixing, maintenance and commissioning of gas central heating systems * Undertake servicing and repairs in line with contract and service specifications * Diagnose faults and implement effective solutions * Respond positively to service breakdowns and customer complaints * Maintain accurate daily work records and provide clear updates to customers * Ensure tools and equipment are maintained in good condition and stock levels are replenished as required * Work in accordance with Health and Safety legislation and relevant regulations Essential Criteria: * Current Gas Safe registration * ACS Natural Gas Domestic qualification * Recent experience...

Export and Supply Chain Administrator South Wirral £28,000 – £33,000 This is an exceptional opportunity to join a global business in their local office, based on the outskirts of Chester. It is an 18-month contract joining a small, dynamic team as an Export and Supply Chain Administrator. The role will be 37.5 hours a week Monday to Friday between the hours of 8am – 530pm. You will also receive an extensive onboarding programme and ongoing training, with the scope to develop and learn. The Export and Supply Chain Administrator will support the export market, ensuring shipments comply with regulations and company processes. This will include all documentation and liaison with the factory warehouse in order to deliver a high service level for customers. Tasks and responsibilities • Support the sales department on exports to outside the EU, • Act as a main contact for export customer service activities, • Monitor production planning and notify internal customers of any delays, • Collect internal prices and update in ERP system, • Liaise with internal customer as required from order entry to dispatch/receipt of goods, • Place customer order entries in ERP systems (SAP/Exact), • Create Certificates of Origin via Chamber of Commerce, • Liaise with freight forwarders and hauliers to collect and deliver goods to customer specifications, • Fulfil and raise invoices daily in an accurate manner, • Establish daily communication with warehouses via telephone and email, • Book the daily incoming goods from the warehouse, • Create weekly labels for production and make amendments if needed, • Update Purchase Orders for planning, • Use of hazardous system creating Dangerous Goods Notes and/or transport labels EXPERIENCE & SKILLS • Customer orientated focus, • Experience of dealing with export documents is essential, • Practical knowledge of SAP/Exact would be beneficial, • Attention to detail, • Excellent communication and decision-making skills, with the ability to interact with other members of the team and other internal/external stakeholders, • Strong organisational skills and the ability to work under pressure, • Practical knowledge of MS Office programs, • Ability to work independently and be results driven KEYWORDS: customer service, export, SAP, ERP, supply chain, warehouse, production, shipments Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Business in relation to this vacancy

Tenancy Sustainment and Floating Support Officer - Homelessness Salary: £16,178 a year Location: Cheshire East Hours per week: 22.5 Contract type: Permanent As a Tenancy Sustainment and Floating Support Officer, you will deliver high-quality, person-centred support to individuals with complex or vulnerable needs across the Cheshire East borough. You will provide regular one-to-one support in people’s homes and in the community, building trusting relationships and helping customers overcome challenges, access services, and develop the skills and confidence needed to sustain their tenancy. The role includes supporting with housing issues, income maximisation, budgeting, life skills, and navigating complex personal circumstances, while working closely with partner agencies, maintaining accurate records, and managing your own caseload effectively. We are looking for a compassionate and committed individual who is motivated by making a genuine difference. You will be resilient, hardworking, and confident working independently, with the knowledge and experience to support customers towards greater stability, independence, and improved wellbeing. Job requirements • Work with customers to complete an induction, risk assessments and create personalised support plans based on their individual needs., • Develop and review personalised support plans for customers that are person-centred. These should include their personal health and wellbeing, debt management, benefit entitlement and move-on housing options., • Empower customers to build independence and understand what is required to successfully manage their own home., • Ensure all properties are well maintained and that regular health and safety checks are completed., • Support customers to develop positive relationships with their support network and other services., • Complete all administration in a timely and accurate manner, including risk assessments, support plans, forms and database entries., • Support customers to ‘move on’ into their own independent tenancy., • Work with the local community to fundraise and raise Concrete’s profile in the local community. What we’re looking for • Educated to a GCSE level or higher., • 1-2 years’ experience working in a similar sector or transferable skills., • Experience of working with customers with complex needs., • Strong experience in managing complex tasks and problem‑solving within fast‑paced environments., • Excellent proficiency in Microsoft Word and advanced working knowledge of Microsoft Excel., • Strong communication skills, both written and verbal., • Understanding of what great customer service is., • Ability to fulfil contractual commitments for commissioned services., • Experience in supporting financial processes, including expenses and invoice processing., • Experience in completing forms and applications for benefits and grants., • Ability to work under pressure and manage multiple tasks and demands., • Full UK Driving License with own vehicle for work purposes., • Willing to undergo an enhanced DBS check. Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! #CheshireEast #TenancySustainmentAndFloatingSupportOfficer #TenancySustainment #Floating Support #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis

Customer Service Advisor (12 months) Chester £27,810 Our client is seeking a dynamic and motivated Customer Service Advisor to join the Customer Service Team, ensuring the highest standards of service are consistently met. This is an exceptional opportunity for a Customer Service Advisor to join this global company within their prestigious, modern Chester office. The role is a 12-month contract, covering maternity leave. Hours of work: Mon – Fri on a rota basis - 8.30am – 4.30pm or 9.30am – 5.30pm. The Customer Service Advisor will be rewarded with a fantastic benefits package including, 26 days annual leave plus bank holidays, contributory pension scheme, life assurance, free onsite parking and more. The successful candidate will: · Be the first point of contact for B2B customers · Provide level 1 support of handling all incoming interactions and escalating as per correct procedures · Handle high inbound call volumes whilst also maintaining interactions via live chat and case management · Accurately enter and maintain data in the CRM system · Understand and confidently discuss product portfolios across multiple brands with B2B customers · Work towards set KPIs and targets · Effectively handle complaints in line with regulatory requirements · Provide trouble shooting solutions to support customer queries · Assist and train customers on specific needs The successful candidate will: · Be motivated and driven to offer outstanding customer experience in every customer interaction including inbound/outbound calls, emails, and live chat · A keen eye for attention to detail · Ability to multitask, updating cases in CRM during call handling · Capability to learn complex product portfolios · Experience of maintaining data in CRM to enable reporting and analysis of trends · Case management experience · Ability to manage own workloads and priorities · Experience of working in a call centre · Desire for continuous improvement of ways of working · Have an enthusiastic and positive can-do attitude · Not essential, but previous experience of working with Salesforce is desirable Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy

Store Manager - Charity Retail Location: Cheshire Salary: £25,000 - £28,000 per annum (DOE) Contract: Full Time, Permanent We are recruiting a Store Manager for a well-established national charity retailer. This is a hands-on retail management role with responsibility for sales performance, team leadership, volunteers, Gift Aid, customer service and store standards. Key Responsibilities * Lead, train and motivate staff and volunteers * Drive sales, KPIs and budgets * Deliver excellent customer service * Maximise Gift Aid and donations * Maintain high standards of visual merchandising and housekeeping * Manage stock processing, replenishment and rotation * Ensure compliance with Health & Safety and company procedures * Act as an ambassador within the local community About You * Experience as a Store Manager / Shop Manager / Retail Manager * Confident people leader with strong communication skills * Commercially minded and hands-on * Comfortable with manual handling * Flexible to work weekends * Passionate about charity retail and community impact Desirable * Charity retail experience * Volunteer management experience * Knowledge of Gift Aid Apply now to join a purpose-driven organisation where retail makes a real difference. Store Manager, Shop Manager, Retail Manager, Charity Retail Manager, Assistant Store Manager, Retail Supervisor, Bromsgrove Jobs, Charity Jobs, Retail Jobs, Volunteer Management, Gift Aid, Visual Merchandising, Stock Control, Customer Service, Health & Safety, Sustainability, Recycling, Community Retail Mandeville is acting as an Employment Agency in relation to this vacancy

HGV Technician Ellesmere Port Mon to Fri Days - Earlies & Lates £18.90 p/h NMS are partnered with a leading fleet management company, who are looking for a HGV Technician to complete their team at their facility in Ellesmere Port. The contract they hold enables them to provide key truck and trailer maintenance to one of the largest manufacturers in the UK. This role offers an excellent opportunity for individuals with a strong background in mechanical and electrical systems, as well as hands-on experience with various tools and equipment. The position involves working in a dynamic environment where safety, efficiency, and customer service are paramount. Responsibilities: Conduct routine inspections and preventative maintenance on a large fleet of trucks and trailers Diagnose faults using schematics and electrical testing equipment Perform various tasks involving fabrication, welding, soldering, and assembly of components Utilise hand tools, power tools, and specialised equipment to carry out repairs and modifications Complete job cards as required, maintaining accurate records of work carried out and parts used Assist with the repair of hydraulic systems and other specialised machinery Ensure all work complies with health and safety regulations and client standards Support the team in diagnosing electrical and mechanical issues efficiently Essential Requirements: Level 3 in Heavy Vehicle Maintenance OR a minimum 5 years experience in a similar heavy vehicle maintenance role Class 1 License Electrical experience combined with mechanical knowledge Competence in reading schematics and technical diagrams Excellent problem-solving skills with a focus on safety and efficiency Desired Requirements: Skilled in fabrication and welding Knowledge of maintenance guidelines for heavy vehicles and plant equipment FLT License The Package: £18.90 p/h for Earlies/Lates Monday to Friday working pattern, no weekends Training provided including IRTEC, LOLER and BPW Excellent benefits including a leading pension scheme, enhanced paternity leave, employee discounts, £1,000 referral bonus & more! Work in a state-of-the-art workshop with modern amenities If you're an experienced HGV Technician who is looking for a new challenge with a business who can help advance their career, then this is the role for you. Apply today or reach out to Rob on (phone number removed). Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us

Position: Site Manager / Site Agent Area: Northwest / Cheshire Start: March 2026 Salary: £55,000 - £60,000 Benefits: Vehicle Allowance / Pension / Life Insurance / Private Medical / 25 Days Holiday + Stats My client is a privately owned civil engineering and infrastructure specialist, built on strong family values, the business has grown to become one of the UK’s leading contractors in the sector. With more than four decades of experience, they deliver design, construction, and maintenance solutions across a diverse range of industries, including: Water, Transport, Civils and Energy. Operating as a Tier One contractor, my client works with major regulated utilities, blue-chip organisations, and private sector customers. Projects are delivered through long-term frameworks, joint ventures, strategic alliances, and standalone contracts, with a strong focus on developing lasting partnerships built on trust, quality, and shared values. THE ROLE: The Site Agent will take full responsibility for managing construction activities on site, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. The role requires maintaining strict compliance with health & safety, environmental, and commercial controls while meeting or exceeding client expectations. Working closely with the Contracts Manager or Project Manager, as well as engineers and quantity surveyors, you will oversee project execution in regulated environments and ensure operational excellence throughout. KEY DUTIES: Site Management: • Lead the successful delivery of projects within the Civils and Water sectors • Ensure all works are completed to specification and without defects • Manage and coordinate Sub Agents, Engineers, and Forepersons as required • Develop and implement Project Plans, RAMS, ITPs, and Waste Management Plans • Drive strong commercial performance across the contract • Develop, manage, and monitor detailed construction programmes • Produce procurement schedules and liaise with supply chain for adequate resourcing • Prepare accurate and high-quality monthly reports for internal and external stakeholders • Lead weekly site meetings in line with company governance procedures Client & Stakeholder Management: • Act as a professional rep of the business to clients, stakeholders, and regulatory bodies • Ensure delivery consistently meets or surpasses customer expectations Commercial & Cost Control: • Develop and manage the project cost plan • Maximise project value and identify value engineering opportunities • Maintain comprehensive site records and diaries • Monitor costs, forecasts, and reporting to ensure financial targets are achieved • Challenge inefficiencies and promote continuous improvement ESSENTIAL REQUIREMENTS: • Proven experience as a Site Agent within Civil Engineering, in highly regulated environments • Strong understanding of contract conditions, CDM regulations and Design Management • Strong understanding of programme planning, risk management, and commercial reporting • Knowledge of civil engineering specifications and testing standards • Degree or HNC in Civil Engineering (or equivalent) • Valid CSCS card • IOSH Managing Safely or SMSTS certification • Temporary Works Coordinator qualification • Confined Space training • Excellent leadership, communication, and problem-solving skills • Ability to review and challenge designs and drive issues through to resolution DESIRABLE • CEng MICE (or equivalent professional accreditation) • Experience using Primavera P6 • Familiarity with JCT and NEC contract forms WHAT’S ON OFFER • £55,000 - £60,000 per annum • Company vehicle or allowance (role dependent) • Company pension scheme • Life assurance • Private medical cover • 25 days annual leave plus 8 bank holidays and loyalty days • Paid volunteering hours • Employee Assistance Programme supporting mental, physical, and financial wellbeing • Flexible benefits through salary sacrifice • Leadership and management development programmes • Structured performance reviews and career progression planning • Ongoing internal and external training • Long service recognition awards Apply now with an up to date CV or contact Dan Standish at Kenton Black (Leeds) for more information

Rubicon Consulting is currently recruiting for a Project Manager (Healthcare) on a 3 Month Contract, based in Cheshire Role Summary To lead projects, delivering project solutions to budget, time and quality requirements. To manage matrix managed project teams to deliver various project delivery solutions (e.g. as principle / prime contractor, management fee or under traditional contracting or design and build arrangements) effectively utilising in-house resource (white and blue collar) and sub-contract arrangements as appropriate. To assume and assert commercial control over projects allocated to deliver margins identified. To work as part of a team to build on reputation, capability and delivering efficiently to ensure the projects team maintains a strong project pipeline and develop new leads and clients. • Take profit and loss responsibility for those projects allocated to you. To own each project and delivery with a high degree of attention to design, construction and financial detail. Deliver projects without LADs being applied., • From resources available, draw together matrix managed teams to deliver owned projects. These may be from a combination of in-house and out-sourced resources., • To be accountable for the service delivery in accordance with business systems, such as quality assurance, environmental management system, financial systems, administration and policies., • Through a recognised process (usually identified by the client process e.g. RIBA plan of work) creates strategic, operational and tactical programmes to demonstrate how projects will be delivered. Set and manage management and client expectations through clear communications centred around programme/construction programme, budget (internal / external) and the quality of services delivered during live projects until completion and post completion assessment., • To Manage the development of detailed Work Method Statements, Risk and COSHH and CDM assessments for all work activity undertaken by in-house and contracted staff ensuring complete compliance. Always maintain high and statutory compliant health and safety standards on project sites., • To appoint, manage, monitor and co-ordinate consultants as required and the onsite activities of all sub-contractors with regard to programme and ensuring that appropriate planning consents, CDM requirements, Method Statements, Risk and COSHH Assessments and Permits to Work are in place prior to work commencing., • In accordance with contract forms, manage projects within the specified terms. Ensure risk is appropriately considered for sub-contract transfer or reviewed in conjunction with procurement / legal departments to agree risk share., • In conjunction with Purchasing Department colleagues prepare and issue documentation for schedules of rates, quotations, tenders and term contracts as appropriate. Carry out tender evaluations and check that returned documents conform to requirements., • Promote effective and efficient co-ordination and integration between the projects team(s) and other departments on the contract and wider managers. Promote effective and efficient co-ordination and integration. Ensure projects delivered do not compromise TFM/PFI KPIs or render space unavailable., • To develop business opportunities within and external to the contract where appropriate, • To ensure that SLAs from subcontractors are met and exceed the requirements of the TFM contract and that sub-contracts are negotiated, reviewed and renewed actively and in line with the needs of each individual project., • Gather organise and provide information required for report purposes to meet all contractual obligations including KPI’s and maintain such records as are required by the contract. Work closely with supply chain on all appointment and monitoring activities., • To ensure that all contracting companies’ plant and equipment is maintained in a safe condition and is always ready for use., • To ensure staff and contractors maintain the highest standards of health and safety, professionalism and customer service always., • To maintain all project administrative activities on site including Quality Assurance procedures and all procedures associated with monitoring and recording contract performance as detailed within the contract., • To participate in out of hours management team as part of Contract business continuity plan., • Manage supply chain in accordance with company policy and procedure ensuring formal performance feedback is provided to the procurement team., • 20 Support and look to integrate effectively with other contracts for mutual benefit. Some travel will be required as part of this role due to its nature. Requirements • RICS, CIOB, CEng, Graduate or Higher Technician status in a construction technological field – likely to be building services, with at least 5 years of varied contracting and/or PM consultancy experience., • Excellent, strong team leader with experience of constructing and integrating teams ensuring they work efficiency and to deliver on own and project team and client deadlines with consistency. Excellent communications skills are essential., • Well-developed client facing and customer services skills and the ability to cope with demanding and varied customer requirements. Diplomatic yet forceful to drive projects forward achieving mutually compliant results. Strong and effective communicator., • Technically competent in a variety field of project management delivery environment (e.g. as principle / prime contractor, management fee or under traditional contracting or design and build arrangements). Able to successfully deliver projects from inception to completion – end to end with a hands-on approach., • Financially driven with ability to deliver or exceed agreed margin, understanding of business systems and adept in seeing their adherence and development. Project budgetary P&L experience and responsibility (combined on-going project values circa £5m)., • Quality driven in terms of the project finished article, communication – written and oral and in terms of processes and procedure., • Security vetting, or the willingness to comply with the vetting requirements of the contracts (including detailed vetting if required), • Direct line/matrix management experience for multiple technical/professional/trade staff, experienced in dealing with re-engineering and accomplished in management of administrative performance issues such as sickness and absence, • Previous client contact in negotiation, monitoring and presentation Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time

Service Contract Sales Manager – Generator Service ContractsHome Based - Midlands and North Coverage Salary: £40,000–£50,000 + Bonus + Car + Benefits My client is looking for a Service Contract Sales Manager to join their established and growing generator business. You’ll be responsible for developing, growing, and maintaining service contract sales across a wide customer base ensuring clients receive the highest levels of support for their standby and prime-power equipment. The Role • Promote and sell generator service & maintenance contracts to new and existing customers, • Manage and grow a defined region across the Midlands or North of England, • Identify new business opportunities across industrial, commercial, and public-sector clients, • Conduct site visits, build strong customer relationships, and provide consultative technical sales support, • Prepare proposals, quotations, and tailored service packages, • Work closely with service, operations, and engineering teams to ensure high-quality delivery About You • Experience selling technical services or maintenance contracts – ideally within generators, power systems, CHP, HVAC, UPS, or similar engineering sectors, • Strong commercial and relationship-building skills, • Comfortable engaging with facilities managers, consultants, engineers, and procurement teams, • Able to manage your own pipeline and deliver against targets, • Self-motivated with excellent communication and presentation abilities What We Offer • Competitive base salary £40,000–£50,000 (DOE), • Attractive bonus/commission structure, • Car allowance or company vehicle, • Pension, holidays, and additional benefits, • Full product training and ongoing development, • The opportunity to join a respected, growing business with a strong reputation in the generator industry If you are interested in this role, please send your CV

Job Title: Refrigeration Engineer Location: Chester Pay Range/details: £51,027.59 per annum Contract Type: Permanent - Asda Express Contract Omega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract. The right Refrigeration Engineer will be the first line in all service and maintenance throughout allocated sites. They will also effectively maintain service and repair Refrigeration Equipment in customer locations and aid HVAC equipment containing refrigeration circuits. Key Responsibilities - Refrigeration Engineer Carry out reactive and planned refrigeration maintenance within agreed timescales. Diagnose faults, identify non-repairable issues and recommend replacements. Complete all PPM, technical and compliance paperwork accurately and on time. Order and fit parts in line with company procedures. Respond promptly to Helpdesk service calls and complete repairs efficiently. Communicate issues affecting store operations to GSMs and build strong working relationships. Complete surveys, reports and job documentation as required. Participate in the out-of-hours standby rota and arrange cover when needed. Work safely, following all Health & Safety requirements and company policies. Maintain professional conduct and support company/ASDA colleagues to uphold quality standards. Undertake training to keep skills up to date and complete all mandatory online modules. Qualifications & Requirements - Refrigeration Engineer Time-served apprenticeship with NVQ/C&G refrigeration qualification. C&G 2079 / CITB refrigerant handling certificate. Strong refrigeration, electrical, mechanical and diagnostic skills. Ability to read technical drawings and apply relevant H&S legislation. Good communication and customer-facing skills. Self-motivated, professional and able to work at heights using access equipment. Full UK driving licence essential. What we can offer - Refrigeration Engineer 33 Days Holiday (Inc. Bank Holidays). Private Pension. HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity - Employee Discount Platform. Employee Value Awards up to the value of £250. Access to Costco Personal Membership Subscription. Mental and Physical Health Services (Wisdom, Thrive, SkinVision). Electric Car Scheme (Criteria Applies). First Bus Commuter Club - Discounted Bus Travel. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Refrigeration Engineer, HVAC Engineer, Air Conditioning Engineer, Maintenance Engineer or Service Engineer may be suitable for this position. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Job description:Metered Customer Service Advisor - 24 Month SecondmentHello! Thanks for stopping by.

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