Offres customer service contract à SheffieldCreate job alerts

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £12.70 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £12.26 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.23 Sunday Evening Premium £2.46 Overtime rate Monday to Saturday (Day Shift) £15.33 Overtime rate Monday to Saturday (Evening Shift) £16.73 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Legal Counsel (maternity cover) Sheffield, South Yorkshire, United Kingdom Hours: 30 per week (4 days) – flexible on days. Full-time will be considered. Contract type: 12 months fixed term from September 2025 (maternity cover) Salary: £Competitive Reporting to: Director of Legal and Business Affairs We are seeking a proactive Legal Counsel to provide maternity cover. The successful candidate will support the Legal and Business Affairs team in managing a variety of legal support requests from across the business. Day to day workload will include supporting with various commercial agreements, intellectual property management, approving marketing copy, supplier onboarding, low level dispute resolution and providing general first line support on legal enquiries. This role would suit a generalist commercial lawyer looking to build on existing in-house experience or broaden their private practice skills set by joining a fast-growing business. You will be dealing with a variety of legal topics and your day-to-day workload will require contract drafting skills, stakeholder engagement, and the ability to manage and prioritise an ever-changing workload with discretion and precision. Key responsibilities: Contract drafting and negotiation: • Draft, review, negotiate and amend commercial agreements with client partners and suppliers., • Prepare and revise special conditions, draft bespoke agreements and respond to counterparties’ legal comments., • Provide guidance and support the Customer Support team in the handling of consumer complaints., • Supporting the Data Protection officer where required., • Support the senior compliance counsel on regulatory matters, including ICO, IPO and advertising standards referrals., • Manage energy billing disputes and pre-litigation correspondence with external legal teams., • Set up new suppliers and process invoices via SAGE., • Manage the Group’s trademark portfolio., • Administer trademark watching services (e.g., Corsearch) and ensure brand protection., • Provide legal input on procurement questionnaires and onboarding documentation., • Review, develop, draft, and update internal precedent agreements including T&Cs and NDAs. Skills and experience: • Qualified solicitor or legal executive with commercial law experience, preferably with some in-house experience but this is not essential., • Ideally 1 to 4 years’ experience but all levels considered., • Ideally some familiarity with the ASA CAP and BCAP Code., • Strong drafting and negotiation skills., • Some experience in low level dispute resolution (pre-action negotiations only) and regulatory compliance., • Familiarity with IP protection and trademark monitoring., • Proficiency and interest in legal document management., • Strong analytical and problem-solving abilities., • Excellent communication and stakeholder management skills. About us: UniHomes has been named the fastest-growing technology company in Yorkshire and the Northeast in the 2023 Deloitte UK Technology Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW). Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners, to offer hassle-free all-inclusive accommodation to our growing and strong community of university students, who are actively seeking their perfect shared house. We are taking the market by storm, currently in over 60 university cities and towns across the UK, and we have huge ambitions for 2025. Founded by three Sheffield property entrepreneurs in 2015, we have experienced remarkable growth and now have a team of almost one hundred at our Sheffield City Centre office. With recent minority investment from LDC we are scaling up our teams ready to conquer new horizons. We are a team driven and united by our core values: • Lead the Way, • In it Together, • Customers Matter, • Keep it Simple, • Rise Above Challenges, • Make it Happen What do you get when you work here? We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged.

Registered Care Home Manager Care home: Lonnen Grove Contract type: Full Time, 40 hours per week. Rate: Competitive salary-dependent on experience This is an exciting opportunity to work for a forward-thinking and growing provider. Join us as our new Home Manager at Lonnen Grove, located in Rotherham. This role offers you the opportunity to shape your own service and team, and really make a difference to people’s lives in a purpose built, state of the art home. We have innovative digital systems to support you in all aspects of running your home, so you can spend less time doing paperwork and more time with your team and the people you support. For Managers wishing to develop and grow, our training is second to none. We have a range of in-house leadership and management development programmes to support your career development. About Lonnen Grove Lonnen Grove nursing home in Rotherham supports adults living with multiple and profound learning disabilities and/or autism, who have complex health and care needs. The specialist care home operates within the positive behaviour support framework to provide individualised high-quality nursing and personal care. Lonnen Grove has an in-house team of Nurses, Health Care Assistants and Life Skills Facilitator who support and empower people to maximise their independence, build everyday living skills and live as fulfilled lives as possible. The team is trained in positive behaviour support and functional analysis of behaviour, active support, Makaton and autism. Lonnen Grove is a homely and welcoming bungalow that supports up to six adults on their journey from being in hospital or moving away from home, and provide them with a ‘home away from home’ environment. Lonnen Grove also has an OneCare service, which is a two-bedroom house nearby the main care home. It’s ideal for those whose needs require that they live alone or in a low stimulus environment, or who want to develop their independent living skills as part of their journey to a lower acuity service. About the role As a Home Manager with Exemplar Health Care, you won’t just manage your home, you’ll be the heartbeat of everything that happens there. You’ll be given a great deal of autonomy and will lead by example, driving your team and pushing for continuous improvement daily. You’ll provide person-centred and quality driven care to ensure that you make every day better for the people who live and work in your home. This is both an inward and outward focused position, demanding attention to multiple factors, including but not limited to: • quality initiatives and improvement, • team leadership and management, • recruitment and colleague development, • referral management and occupancy, • data collection, analysis and interpretation, • financial management About you Above all, you’re someone who identifies with our Exemplar Health Care values of fun, integrity, responsiveness, success and teamwork. You must also have a first-level nursing registration with a valid Nursing and Midwifery Council (NMC) PIN. As this is a leadership role, you should have a minimum of three years management experience, ideally in a complex care setting. The role is also ideal for an experienced Deputy Manager looking for the next step in their career. You’re also someone with: • a thorough understanding of nursing care best practice, sector specific and employer legislation and governance frameworks, • great communication skills, able to build relationships with local commissioners and professionals, • the ability to inspire, lead and manage a team, • excellent time management skills, able to manage conflicting priorities and meet deadlines, • an excellent range of clinical, business, digital and operational skills. What we offer We offer great rewards and perks including: • excellent supervision, peer support, learning opportunities and career prospects, • retail and lifestyle reward discounts, • excellent bonus scheme upon meeting KPIs, • excellent pension plan, • Bupa health care cover, • electric car salary sacrifice scheme, • paid NMC membership, • paid access to the RCNi Learning platform, • 24/7 counselling and support, • Blue Light Card eligibility. How to apply Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’. For an informal chat about joining us, you can call our Nurse Talent Specialist Craig on 07506991913, or email Please note, this role is not eligible for sponsorship. Candidates without an existing visa or right to work in the UK are unlikely to be suitable for the post.

Retention & Renewals Advisor Location: Hybrid (Split between home and our Meadowhall or Wilmslow Office) Salary: £24,750 per annum + Commission, OTE £35K + We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business. The Role: • Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals., • Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals., • Take ownership of the client experience, ensuring every touchpoint leaves a positive impression., • Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate., • Collaborate with existing clients to identify opportunities for additional growth and support new business generation., • Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business., • Be commercially driven - success will be measured against both revenue targets and client retention performance About you We’re looking for a confident, commercially minded individual who is consultative, tenacious, and results driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment. You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential. Experience in customer service, client retention or sales is a real plus. Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family., • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best., • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!

Health, Safety and Environment Manager Contract Type: Permanent, Full Time Salary: £50,000 + Benefits + Career Development + Autonomy About the Business This is your chance to join a major player in the UK food manufacturing sector, operating across multiple categories including chilled and bakery. The business supplies premium products to major UK retailers and food service clients, delivering consistent quality across a wide range of household favourites. With a focus on high standards, operational excellence, and continuous improvement, the company supports long-term career progression and values resilience and accountability. About the Role We are looking for a capable and driven HSE Manager to take the lead at a high-performing manufacturing site with a reputation for excellence in both food safety and workplace health & safety. This site has been recognised with national awards and holds one of the highest internal compliance audit ratings within the group. The successful candidate will be responsible for all aspects of health, safety, and environmental compliance, ensuring site-wide engagement and legal adherence in a complex, fast-paced bakery environment. You’ll work closely with cross-functional teams including operations, engineering, quality, and technical, driving safe behaviours and supporting audit readiness, training, and continuous improvement. Key Responsibilities • Lead the development and execution of the site’s HSE strategy, • Implement and monitor controls for dust inhalation risks (flour, spices, allergens), • Support and lead on internal, external, and customer audits, ensuring readiness and responsiveness, • Conduct and manage incident investigations, root cause analysis, and corrective actions, • Coach and influence teams at all levels in health and safety best practices, • Help maintain and improve the site’s industry-recognised audit status and safety certifications, • Support safe implementation of new projects and process changes About You This role is ideal for a seasoned HSE professional with a background in food manufacturing or a similar regulated environment. You’ll be confident working in a role that demands both strategic planning and operational execution. A collaborative approach, resilience under pressure, and a hands-on attitude are essential. Key Requirements • Minimum 2 years’ experience in a similar HSE role within food manufacturing or FMCG, • Qualified to IOSH Managing Safely (essential); NEBOSH General Certificate (preferred), • Strong knowledge of dust exposure risks, respiratory safety, and allergen control, • Understanding of food production environments, machinery safety, and hygiene compliance, • Experienced in managing and preparing for audits (internal, regulatory, and customer), • Good Understanding of Food Safety/Level 2 food Safety, • Strong communication and influencing skills across all levels, • Able to operate in a site with frequent change and high expectations What’s on Offer • A competitive salary and benefits package, • Autonomy and ownership over a critical site role, • Support from a long-established internal HSE team, • Opportunities for further career growth and leadership development, • Positive working culture with a focus on progression and continuous improvement Additional Benefits Include • Employee Assistance Programme and confidential wellbeing support services, • Cycle to Work scheme, • Generous retail and hospitality discounts through partner programmes, • Refer-a-friend incentives Ready to step into a leadership HSE role within a fast-paced, award-winning food production environment? Apply now to start your next chapter in a career that makes an impact every day.

We are seeking a highly organised and proactive individual to join our team on a full time, 12 month contract. The role involves a broad range of responsibilities covering lettings administration, office management and direct support to the directors and our lettings team. Key Responsibilities Office Management - Overseeing day to day office operations including handling incoming calls, emails and managing various types of enquiries. Lettings Administration - Arranging and conducting property viewings, maintaining lettings information, preparing tenancy agreements, accounting for incoming and outgoing rents and deposits. Property Management - Arranging contractors, carrying out inspections and inventories. Maintaining property records. PA Duties to Directors - Provide administrative support to our company directors. General Duties - Support colleagues during our peak periods and undertake any other duties as required. The ideal candidate will be a confident communicator, have excellent attention to detail and be able to manage multiple tasks in a fast paced environment. Skills and Experience Required: Previous experience in office administration as well as a customer service role is desirable. Strong organisational and time management skills. Excellent written and verbal communication skills. Ability to work independently as well as part of a small team. Good IT skills including Microsoft Office and Google Sheets. Professional and customer focused attitude. Additional Information Full driving licence essential as the role involves travelling to properties. Normal hours will be 9.30am - 4pm Mon - Fri. Flexibility with working hours may be required during busy periods. TPBN1_UKTJ

About usHSB (UK and Ireland), is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland.HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty.Collectively HSB is the UK and Irelands only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers.Job title:Engineer SurveyorLocation: Sheffield (and surrounding areas)Salary: £37,500 to £41,200 DOE plus £5,500 car allowanceAre you ready to make a real impact with a company that leads in engineering inspection and insurance services? At HSB, were on a mission to help businesses large and small stay safe, compliant, and operating at their bestand were looking for exceptional Engineers to join us.What Youll Be DoingAs an Engineer at HSB, youll play a key role in delivering expert inspections and advice that keep our customers assets safe and compliant. From lifting equipment to minor pressure systems, youll ensure everything meets legal and safety standards, giving our clients peace of mindand helping them thrive.You wont just be ticking boxes. Youll be empowered to use your technical know-how, professional judgement, and customer-first mindset to deliver the highest level of service. Your work will help build trust, loyalty, and long-lasting relationships with customers across.What Makes This Role SpecialMeaningful impact: Your work directly protects people, assets, and businesses.Customer connection: Build strong relationships and become a trusted partner to clients.Continuous growth: Access to first-class training and career development opportunities.Trusted brand: Be part of a company known for technical excellence, integrity, and innovation. Part of the wider Munich Re Group.What You BringStrong communication skills and a genuine drive to deliver outstanding serviceA proactive, professional approach with high attention to detailA flexible mindset and commitment to working safely and effectively across varied environmentsWhy Join HSB?We dont just inspectwe protect. At HSB, youll join a team with a clear purpose, strong values, and a supportive culture where your expertise is respected and your contributions matter. From flexible working to wellbeing support, we invest in you so you can bring your best self to workevery day.Apply today and become part of a company that doesnt just engineer safetybut inspires trust.Typical examination may include, but is not limited to the following:Lifting equipment defined in LOLER 1998Pressure system equipment defined in PSSR 2000Other work equipment defined with PUWER 98 & subject to the contractual requirements of our client companies.Our work locations vary greatly and can include but are not limited to.Garage EquipmentConstruction/plant equipmentPersonnel Hoists and Tracks in domestic and other environmentsPlayground EquipmentMinor Pressure systemsKey Competencies:Understanding clients needsSelf-starterFlexible approach to delivering Great ServiceManaging client relationshipsAccepting change and taking initiativePrioritising and bringing about decisionsAchieving Team targetsKey Responsibilities:As an Engineer Surveyor there is no fixed place of work, and you are required to attend the premises of the Companys clients to execute your duties.Ensure full meaningful workdays by planning and arranging all work-related activities in an effective, timely and efficient manner, with an accurate account of all time involved being recorded.Be familiar with the Health and Safety Regulations and Company policies and procedures applicable to the area of responsibility.Be responsible for your own safety and that of the others whilst setting an example by using the appropriate health and safety procedure and appropriate use of PPE.Understand and engage with the restricted competencies authorised and enhanced levels of supervision within their management plan.Ensure that all plant on the Contract Schedule for the allocated service area is examined/ inspected in accordance with accepted codes of practice and applicable standards with reports compiled to the standard required in a timely manner.So far as is reasonably practicable, ensure that safe systems of work are available, including application of appropriate Risk Assessments and Method Statements, both our clients and our own. Where safe systems of work are not deemed appropriate, the Regional Engineering Manager must be advised.Provide, build and maintain excellent client relationships and ensure that all customer service standards are metMaintain an awareness of developments in standards and legislation affecting the appropriate discipline and support change as required.Maintains sufficient levels of CPD to maintain their professional competencies.Provide advice as appropriate, on the operation of customers assets to ensure customers can derive further value from your inspection.Skills & Experience3 Years of experience in general engineering environments.Knowledge/ understanding of statutory regulations, such as, LOLER, PSSR, PUWER & relevant British Standards is desirable.Ability to follow and apply statutory requirements and guidelines and company defined policies, processes and procedures.Ability to communicate at all levelsExperience understanding clients needs and building/maintaining strong professional relationshipsAble to work within a supervised environment reporting back to Technical Trainers, Principal Engineers or Line Managers.Good IT skills (able to operate Microsoft packages and use an iPad)Qualifications and Educational Requirements:NVQ Level 3 minimum in an engineering based discipline or equivalent recognised qualification.Or, a recognised relevant apprenticeship in lieu of an academic qualification.Personal AttributesSelf-motivated, driven and able to take initiativeOrganisedConfidentCustomer focusedHolder of UK Driving licence, no more than 6 points.Flexible approach to deliver great serviceGood communicatorBenefits:Stay connected with Mobile phone and tablet devices provided for workPension scheme with 4% employee contribution and 13% employer contributionAccess to our employee assistance program for confidential adviceProfit share bonus schemeRegional allowance of £4,000-£6,000 per annum for those living in LondonTravel & Commuting:Travel time covered under working hoursCar Allowance £5,500.00Cycle to work scheme with tax and NI savingsHealth & Wellbeing:Free Aviva private healthcare schemeHealth and wellbeing program with regular events and activitiesOccupational health supportOpportunity to join Bupa dental schemeWell-being daysLeave & PayEnhanced maternity, paternity, and adoption leaveEnhanced sick payDevelopment & SupportBespoke training programReimbursement for professional membership subscriptionsRewards:Access to discounts at various retailers through Reward GatewayDiversity, Equity & InclusionAt HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.JBRP1_UKTJ

As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. TPBN1_UKTJ

Closing date: Funeral Director - 6 Month Fixed Term Contract £28,762 (£14.75 per hour) plus benefits Full time 37.5 hours per week, Monday to Friday 9am-5pm - as part of this role, you'll also be part of the on call rota Sheffield, South Yorkshire S2 4BX No experience needed. We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don’t need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be right at the heart of that service. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you’ll be part of something meaningful. Join us today. What you’ll do • make sure client needs, service levels and KPIs are met, • be clients’ main point of contact; supporting and guiding with the help of the wider team, • support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary, • make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’, • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role, • a true customer focus and a real passion for delivering a great service, • the ability to capture intricate detail and make sure it is reflected in the service we deliver, • compassion, understanding and empathy, and the ability to keep a cool head under pressure, • a UK manual driving licence Why Co-op? You’ll get a fantastic benefits package including: • 30% off Co-op branded products in our food stores all year-round, • 10% off other brands in our food stores all year-round, • discounts on other Co-op products and services, • 23 days holidays (pro rata, rising with service), • a pension with up to 10% employer contributions, • access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day, • access to virtual GP and free eye tests, • endless career development opportunities including apprenticeships, • friendly, supportive team and the knowledge that you make a huge difference to your community, • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities Building an inclusive work environment We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at ___. As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Operations & Contracts Manager - Sheffield - office-based This is an exciting, newly created opportunity, working in a small office team for a successful international engineering business. s Supporting the Managing Director, you will help to drive excellence in both internal operations and external interactions with clients, ensuring contracts and quotations are effectively administered and negotiated. Experience required includes strong administrative process management/office management, business-to-business customer service, and contract management. Benefits include: 24 days holiday + bank holidays Pension scheme Healthcare assistance scheme Free, on site parking in Sheffield Career development opportunities Youll act as the vital link between our engineering experts and commercial sales team making sure contracts are robust and commercially sound, while streamlining the sales process and customer journey to deliver the highest standards of efficiency and service. Responsibilities: This role will involve hands-on management of all aspects of the companys internal operations, focusing on: Project management of the end-to-end customer journey including operational, administrative, and contractual elements IT system efficiency and continuous improvement Office management Experience required: Hands-on experience of customer relationship management and customer journey within a business-to-business environment co-ordinating the customer journey from initial enquiry through to final invoice Experience managing internal operations such as IT contracts, internal processes, HR, and facilities. Substantial administrative experience with a highly organized cross-functional approach Able to build effective working relationships and work closely with a small team Strong problem-solving and decision-making skills Proficiency with MS Office and broad experience of computerised systems to include ERP, CRM etc. Comfortable in an office-based, rather than hybrid, role. You will ideally also have: Some exposure to commercial compliance requirements for instance within a regulated industry/products Experience in engineering, construction, or professional services sector/s. Experience reviewing contracts and understanding contract law, challenging clauses and ensuring good commercial outcomes. Previous experience implementing new IT systems/digital efficiencies Basic HR experience - such as onboarding and employee lifecycle management This is a newly created role, pivotal to future development of the business and in its operating processes and procedures. The role will allow for personal professional development as the business grows and explores new revenue streams and internal systems. It will allow you to develop your own skills in a friendly and professional working environment. TPBN1_UKTJ

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Customer Service, Personal Banker - 6 Month Fixed Term Contract. Customer Service, Personal Banker - 6 Month Fixed Term Contract. Customer Service, Personal Banker - 6 Month Fixed Term Contract.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Cheshire. You should be efficie

Customer Service Advisor - Fixed Term Contract. Customer Service Advisor - Fixed Term Contract. Customer Service Advisor - Fixed Term Contract.

Join our team at Thornwick Bay nestled near the historic village of Flamborough in East Yorkshire.North Marine Road, Flamborough, East Yorkshire YO15 1AU GBR.Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner.We're looking for reliabl

Customer Service Advisor - Fixed Term Contract. We have an exciting opportunity for Customer Service Advisors on a fixed term contract across the UK. Are you ready for a new challenge and passionate about delivering top-notch customer service? Do you have a keen eye for detail? If you enjoy being pa

Employee of the Month' rewards and Long Service Awards'.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job descript

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. In-Home Usage Testing is a quick, easy and fun way t

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. In-Home Usage Testing is a quick, easy and fun way t

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. In-Home Usage Testing is a quick, easy and fun way t

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. In-Home Usage Testing is a quick, easy and fun way t

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. In-Home Usage Testing is a quick, easy and fun way t

Employee of the Month' rewards and Long Service Awards'.

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. In-Home Usage Testing is a quick, easy and fun way t

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. In-Home

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

Providing exceptional levels of customer service, corresponding with tenants, landlords, contractors, and other professionals both verbally and in writing. Duties and Responsibilities of a Customer Service Advisor:. Delivering Property Management services in line with service level agreements, tenan

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

As a Customer Service Advisor, you will provide. Key responsibilities of a Customer Service Advisor:. Skills and experience required to be a successful Customer Service Advisor:.

National Living wage per sleeping night hours.Full Time & Part Time available.Working on a rolling rota, so you will be required to work a variety of days, waking nights and sleeping nights.Are you interested in broadening your knowledge and experience in brain injury? Do you want to make a positive

Healthcare Assistant (HCA) – GP Surgery Support in Sheffield.Up to 24 hours per week (Monday – Friday).Are you a compassionate and dedicated Healthcare Assistant looking to make a difference in a busy GP surgery? We are seeking a reliable HCA to support our healthcare team in providing high-qual

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

Being able to walk our customers through the entire mortgage service process, including providing advice on a range of products and services to meet customer needs. Outstanding customer care / customer service experience. We are looking for an exceptional person who has the skills, attributes and dr

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

This is more than just a customer service role – you’ll be making a real impact by setting the tone for our customers’ experience with Connells Group. Our team is the heart of our success, and we’re looking for a friendly, professional Customer Service Advisors to join our vibrant team in ou

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Do you take pride in your cleaning standards and attention to detail? As a Domestic Assistant, youll ensure that our ho

Proven experience in copywriting, content strategy, or storytelling — ideally within financial services, consultancy, or a data-driven environment. An interest in customer insight, behavioural data, and research communication. Customer Insight Copywriter Assistant Manager.

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Care Assistant - Bank - Days and Nights.As a Care Assistant with Runwood Homes, you'll join a dedicated team united by

Are you passionate about uncovering what drives customer behaviour and how it shapes the way they engage with products, propositions, and services? We’re looking for a Customer Insight Assistant Manager to join our dynamic team at Lloyds Banking Group. As a Customer Insight Assistant Manager, you�

Creative Support is seeking warm, reliable, and motivated individuals to join our friendly team as Support Workers at our supported living services in Scunthorpe. You will encourage service users to take part in social activities, both within their homes and in the wider community. Building warm and