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Service / Diagnostic Technician PeterboroughWe are recruiting for an experienced Service Technician, Diagnostic Technician, Vehicle Technician or Automotive Technician to join a busy main dealership in Peterborough. Applicants must hold a Level 3 qualification in Light Vehicle Maintenance and Repair, have relevant technical experience, hold a Full UK Driving Licence and have the right to work in the UK. A recognised Diagnostic qualification is required for Diagnostic Technician applicants.Location: PeterboroughSalary: £36,000 - £40,805 Basic | OTE: £47,000+Hours: 45 hours per week, including weekends on a rotaRef: 31270Why Apply? £47,000+ OTEPerformance bonus based on time saved, team profit and customer satisfaction25 days annual leave plus bank holidays, increasing with serviceOngoing manufacturer and EV trainingLife AssuranceCompany pension schemeStaff discounts on vehicle servicing and purchasesShopping and lifestyle discountsGenuine career development and progressionService / Diagnostic Technician Role Carry out servicing, maintenance, diagnostics and repairs to a high standardDiagnose complex mechanical, electrical and electronic faults using specialist diagnostic equipmentComplete warranty and repair work efficiently and accuratelyCarry out electric vehicle work where appropriately qualifiedComplete hydraulic repairs safely and in line with required standardsSupport Apprentice Technicians with their technical development where requiredMaintain high standards of workmanship, safety and workshop efficiencyService / Diagnostic Technician Requirements Level 3 qualification in Light Vehicle Maintenance and Repair or equivalentPrevious experience as a Service Technician, Diagnostic Technician, Vehicle Technician, Automotive Technician or Motor Vehicle TechnicianRecognised Diagnostic qualification required for Diagnostic Technician applicantsStrong diagnostic, fault-finding, servicing and repair skillsFull UK Driving LicenceRight to work in the UKHow to ApplyIf you're interested in this Service / Diagnostic Technician vacancy, please apply with your CV and one of our consultants will contact you upon receipt.All applications will be treated in the strictest confidence.Consultant: Jason Evans Octane RecruitmentRef: 31270JEVTOctane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff.If this Service / Diagnostic Technician role isn't quite right, we also recruit for similar positions including Service Technician, Diagnostic Technician, Vehicle Technician, Automotive Technician, Car Technician, Motor Vehicle Technician, Master Technician and LCV Technician roles across the UK.TPBN1_UKTJ

An excellent opportunity for a Contracts Manager to join a well-established company based in Newark \n \n Salary: Competitive Salary, Depending on Experience. \n Location: Newark, NG24. \n \n About The Company: \n \n Since being established in 1984, they have grown to become the UK’s market leading gate and barrier company and has cemented a legacy that is synonymous with quality, reliability and service. \n \n The company ethos has always been to put the client first. Engaging with their clients and using their wealth of employee experience and expertise to deliver a first-class product every time. \n \n About The Role: \n \n This is a hands on role Reporting to the Chief Operating Officer you will lead a team of engineers and coordinators. Managing all aspects of the Contracts Department, you will coordinate resources and communicate effectively with customers, suppliers and internal stakeholders ensuring projects are delivered on time, within budget, and to the highest quality and safety standards. \n The Contracts Manager is a key member of the company’s management team, you will collaborate with all areas of the business and should be prepared to take initiative, whilst continually improving processes and operational activity. \n Job Duties \n\n • Maintain the highest standard of customer relationship, service and professionalism at all times.\n, • Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer’s instructions and Codes of Practice.\n, • Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time.\n, • Liaise with clients and engineers daily – provide excellent service with updates, queries and problem solving.\n, • Ensure client correspondence in virtual folders is updated.\n, • Oversee the updating of the ‘Schedule it’ spreadsheet – by adding installation dates and allocation of engineers to contracts.\n, • Monitor the progress of all installations and site attendance on a daily basis.\n, • Organise holiday/sickness cover with Service & Maintenance Manager\n, • Work in collaboration with the Service Manager to “best manage” the time of civil & installation engineers\n, • Telephone support including contracts department mobile. Including weekend rotation when engineers are on site\n, • Ensure all new orders are added to the contract master spreadsheet and dates are updated.\n, • Ensure all spreadsheets are updated on a regular basis (Contract master, Contract activity sheet, Contract milestone, Virtual contract)\n, • Deal with short shipments and implement preventive actions where required\n, • Maintain and update the ‘Fabrication schedule’ spreadsheet.\n, • Attend meetings and conference calls when & where applicable.\n, • Complete accounts tasks such as checking and processing timesheets and expenses.\n, • Oversee the completion of invoicing\n, • Ensure special parts are available from production/purchasing to meet requirements\n, • Produce accurate information to enable your team to carry out their work in the most efficient & detailed manner available to them.\n, • To take appropriate action, either verbally or written to ensure each contract is administered smoothly and trouble free.\n, • To monitor the work performance of all site engineers in association with the Service Department Manager.\n, • Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures.\n, • Organise workload and using logistical statistics to plan and organise, raise and assign work for Contract Coordinators each week.\n, • Support Contract Coordinators with unforeseen events on site\n, • Support Contract Coordinators, where required in sourcing materials / Hire equipment during unforeseen events.\n, • Visit sites as required and to liaise with customers.\n, • Process Improvements: initiate and implement changes to processes and systems as required.\n, • Comply with all Company Rules, Regulations and Legal Requirements.\n, • To comply with all reasonable requests that will assist with the successful running of the company.\n\n To manage and control: \n\n • A master production / contract schedule\n, • A weekly production and disseminated to relevant departments\n, • A weekly production meeting\n\n Skills, Knowledge and Behaviours \n\n • Minimum of 3 years of installations and project management.\n, • Strong customer engagement and stakeholder management skills.\n, • Clear communication style with the ability to partner with all levels of the business.\n, • Able to motivate and manage in an effective & pro-active manner.\n, • Ability to work under pressure and handle multiple tasks simultaneously.\n, • Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.).\n, • Health & Safety NEBOSH or IOSH Certified an advantage.\n, • Certifications: SMSTS / CSCS.\n, • Good understanding of relevant legislation, regulations and standards.\n, • Willingness to travel.\n, • UK Driver’s License.\n\n \n HEALTH & SAFETY RESPONSIBILITIES \n \n Section 7 – HASAWA 1974 \n Employee’s legal duties under Health & Safety at work act 1974 states that all employees should take reasonable care of themself and of other persons who may be affected by acts or omissions at work. \n \n Every employee shall co-operate with their employer in relation to any health and safety issues. \n Section 8 – HASAWA 1974 \n No person shall intentionally or recklessly interfere with or misuse anything provided in the interest of health, safety and welfare \n \n \n If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. \n \n The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

Salary: £31,805 per annum (£17.48 per hour) Location: Hybrid, Peterborough (fully onsite during training) Contract: Permanent, full-time Hours: 35 hours per week, Monday to Friday between 8am and 6pm. \n Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important \n It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. \n For a career that means more and makes a meaningful impact on society, this is the place to be \n About the role \n We’re looking for a customer-focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes. \n You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well-written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. \n You’ll be working in a fast-paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution-focused approach. \n By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future. \n Salary \n The spot salary for the Complaints Resolution Partner post is £31,805 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. \n About you \n\n • You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.\n, • You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.\n, • As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.\n, • Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.\n, • Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.\n\n Complaints Resolution Partner Interviews \n We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect \n A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. \n Planned date: 29th & 30th September via Teams Stage 2: A Place to Show Your Strengths \n A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance. \n Planned date: 6th October at our Peterborough office. \n We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. \n A place to build a future \n We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. \n And because we believe great work deserves great rewards, here’s what you can look forward to: \n Generous time off – 28 days holiday plus bank holidays (pro-rata for part time), an extra day for your birthday, and the option to buy more. \n Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. \n Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. \n Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. \n Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. \n Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed. \n This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do. \n We’re Committed to Inclusion \n We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. \n Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. \n Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

Position \n Supply Chain Manager \n Location \n Peterborough – City Centre \n Salary \n £42,000 - £45,000 DOE \n Contract \n Full-time \n Hours \n 37.5 hours, Monday to Friday (hybrid working available) \n Holidays \n 25 Days per annum \n Other Benefits \n\n • Contribution to gym membership\n, • Discretionary annual bonus\n, • Salary exchange pension contribution\n, • Discount on the purchase of Company products\n\n \n The Company \n Buster + Punch is a London-born home fashion brand, headquartered in Peterborough, England. The brand aims to make ‘ordinary home products’ into extraordinary items for everyday use. Our products are designed so that our customers and prospects look at these items in a way that previously they would have considered as ‘normal’ but now as ‘future collectable’ and an extension of their appreciation of design. \n Our core product verticals are Electricity (switches, dimmers and sockets), Lighting and Hardware (door and cabinet) but we haven’t forgotten our legacy iconic items such as custom motorcycles and whisky bars. \n The Brand now delivers to over 110 countries globally, prides itself of its systems, its liquidity, forward planning and rewards employee’s achievements and energy. As the Brand has matured it is focussed on employing the best people it can attract, as it recognises that these people will drive us to the next stage of our growth. \n \n The Role \n At Buster + Punch, we design extraordinary products — and we expect the same thinking behind the systems that deliver them. Our supply chain is global, fast-moving, and constantly evolving, and we’re looking for someone who can get under the hood of it. \n This role is for a systems-oriented thinker with a strong analytical mindset — someone who wants to understand how data, planning tools, suppliers and logistics all connect, and how to make them work better, all while working as a team. You won’t just execute processes; you’ll understand them, refine them, and continuously improve them. \n If you’re naturally curious about how things work, comfortable working with data, and motivated by solving real operational challenges, this is an opportunity to have a direct impact on how our supply chain performs end-to-end. \n \n Responsibilities \n Demand Planning and Forecasting – Maintain forecasts, manage exception reports, and analyse forecast discrepancies to understand and respond to trends and changes, with corrective actions. Work collaboratively across the business to plan for NPD, discontinuations, marketing events, offers, and campaigns to overlay uplifts on baseline forecasts. Support the Senior Supply Chain Management team in the monthly Open-To-Buy process. \n Maintenance of Replenishment System – Review, refine, and optimise purchasing parameters to enhance the ordering pattern for all product ranges. Maintain accurate planning parameters in the systems – NetSuite and NetStock. Ability to understand end-to-end supply chain systems and their integrations/interdependencies. \n Purchasing – Interrogate and verify suggested scheduled purchase orders and ensure bespoke customer requirements are met. Liaise with suppliers to confirm production and shipment dates in line with lead times. Communicate with customer service and the sales team to align priorities and meet customer requirements. \n Supplier Management – Work closely with overseas suppliers and the Buster + Punch China team to ensure pilot orders and purchase orders are completed on time and shipped in the required order. Review lead times, replenishment cycles, and MOQs to maintain lean supply chain principles. Proactively manage and agree solutions for manufacturing challenges and issues (capacity, machine downtime, and resource fluctuations). \n Shipping and Distribution – Align purchasing to maximise the use of sea freight as a preferred route. Maintain and update ETDs and ETAs in line with agreed SLAs. \n Stock Holding Management – Ensure optimum stock levels to maximise customer availability and ensure high-velocity lines are never out of stock within model stock levels. Manage surplus and obsolete inventory and develop exit plans to dispose of it where required. \n Service Level KPI Management – Action daily and weekly KPIs and dashboard exceptions whilst identifying and resolving fulfilment issues. Support the development of, and produce, weekly and monthly supply chain KPI packs. \n \n Personal Attributes \n\n • Ability to manage, influence, and engage a broad group of stakeholders\n, • Excellent written and verbal communication skills\n, • Logical decision making and organisational ability\n, • Root cause analysis and problem solving\n, • Strong eye for detail, precision and accuracy\n, • Exceptional Technical ability\n, • A Sense of Calm\n, • Works hard and goes the extra mile\n, • Exceptional level of Integrity\n\n \n Skills & Competencies \n\n • Strong communicator with demonstrable experience communicating with a wide variety of stakeholder groups\n, • Effective attention to detail\n, • Possesses an analytical & root-cause mindset to enable continuous improvement\n, • Confident in extrapolating and interpreting large data sets\n\n \n Experience \n\n • You will have had 2 years supply management experience working in a fast based, high volume retail or manufacturing environment.\n, • You will have previous experience of working with product development teams, to manage supply chain elements of launching new products.\n, • You will ideally have experience of a varied supplier base in the Far East, India and Europe.\n\n \n Education and Qualifications \n\n • Degree preferred but not essential.\n, • GCSE Maths and English required.\n\n \n Other Information \n You must be willing to travel overseas in this role \n \n References \n The successful applicant will be asked to supply 2 references to support their application

Data Centre IFM Operations Manager \n Location: Corby & Peterborough \n \n Lead the operation behind critical infrastructure \n \n We're looking for an exceptional operational leader to take ownership of a complex, business-critical data centre estate. \n \n As Data Centre IFM Operations Manager, you'll be the senior operational authority across multiple sites, responsible for the resilience, performance and compliance of critical engineering infrastructure and integrated facilities management services. Working closely with the Strategic Client Director and supported by Technical IFM Managers at each location, you'll lead teams, suppliers and stakeholders to deliver outstanding service in an environment where reliability, safety and uptime are paramount. \n \n This is a role that combines strategic leadership with hands-on operational oversight. You'll drive engineering excellence across electrical and mechanical systems, oversee business continuity and incident management, ensure robust compliance and governance standards, and shape long-term asset and lifecycle strategies. You'll also be accountable for the successful delivery of integrated facilities services, ensuring they support the unique demands of a critical environment. \n \n A key part of the role will be building strong relationships with clients and stakeholders, providing clear leadership during both day-to-day operations and critical incidents, and creating a culture where safety, accountability, continuous improvement and customer focus are embedded in everything the team does. \n \n About You \n \n You'll be an experienced leader from a data centre, critical infrastructure or high-availability environment, with a passion for operational excellence and developing high-performing teams. \n \n We're particularly interested in candidates who can demonstrate: \n\n • Significant experience leading operations within data centres, mission-critical facilities or similar environments.\n, • Strong knowledge of engineering governance, operational resilience, risk management and compliance.\n, • Experience managing multidisciplinary engineering and facilities teams across multiple sites.\n, • A track record of delivering exceptional service while maintaining the highest standards of safety and regulatory compliance.\n, • The ability to lead and coordinate incident response, business continuity and service recovery activities.\n, • Strong commercial awareness, including budget management, supplier performance and contract delivery.\n, • Excellent communication skills, with the ability to engage confidently with clients, senior stakeholders and technical teams.\n, • A collaborative leadership style that inspires, develops and motivates others.\n\n Qualifications \n\n • Degree, HNC or HND in Electrical, Mechanical or Building Services Engineering, or equivalent.\n, • IOSH Managing Safely.\n, • NEBOSH Certificate (desirable).\n, • Professional registration or working towards chartership (desirable).\n\n \n Why Join Us? \n This is an opportunity to lead a prestigious critical environment operation where your expertise will directly influence safety, resilience and customer success. You'll be empowered to make a real impact, working with experienced teams and industry-leading technology while helping to shape the future of a growing and highly strategic account. \n \n If you're an accomplished operations leader looking for a role where your decisions matter and your leadership can make a lasting difference, we'd love to hear from you. \n

The Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting other Delivery members within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services, deliverables, and all-round outcomes from the engagements. The Engagement Manager is responsible for qualifying and quantifying the business value benefits from the project outcome throughout the engagement. The responsibilities listed below are not exhaustive, as each account will state their unique requirements in the Statement of Work (SoW) or as defined with the Account team at the start of the project. • Working from TGS office and/or Client sites in & around the location typical 3 days per week and flexible remote working from home 2 days per week, • Able to work independently, own initiative and guide and support other delivery member within the account portfolio, • Travel to other TGS and Client offices (UK & Europe) for face-to-face meetings on need basis, • Exposure to project delivery involving Data Engineering (Transformation and Analytics), • Exposure to project delivery with cloud service partner - AWS (Preferred), GCP or Azure, • Strong stakeholder management including cross region or functional teams, • Financial Services Industry and Project delivery exposure, • Delivery Management: Delivery of the Engagement, SoW requirements and deliverables as defined by customer., • Understand SoWs/MSAs and importance of staying on top of the engagement activities & deliverables to meet the expectations of the customer., • Collaborate with cross functional teams to manage risk, engagement scope, and deliver according to the terms and conditions of our contracts., • Manage revenue and control cost & profitability for assigned engagement/s., • Consolidate and provide engagement delivery reporting as per the Customer engagement needs via a Monthly and/or Quarterly Business Reviews (MBR/QBR)., • Establish escalation protocol between Engagement teams (Consultants, Internal FTEs), Customer Hiring/Project Managers and TGS Account Managers., • Set and manage timekeeping processes and delivery expectations with consultants., • Follow and adhere to relevant delivery framework to ensure all aspects of the engagement delivery are covered., • Facilitating group sessions with consultants to share best practices, technical solution recommendations, case studies and build support network community., • Account & Customer Management: Establish and perform periodic customer engagement, and solution "health checks" baselined against the target metrics/expectations associated with the value streams., • Accountable for customer engagement requirements to deliver and meet or exceed customer expectations., • Participate in Account Strategy with internal stakeholders relative to engagement status, opportunities, and imminent risks., • Establish and support reporting cadences, status reports, RAID log, and budgetary documentation., • Facilitate the collaboration between the Customer, Consultants and TGS Practice groups to extend the support as required., • Co-ordinate with cross-functional teams to keep the consultant's forum together, networking, share best practices, driving relevant newsletters, lunch & learn sessions etc.,, • Management Responsibilities: Act as a servant leader in leading/directing delivery activities across multiple engagements., • Consolidate engagement status and budget information across the portfolio., • Develop and maintain engagement related documentation including processes, tools, and procedures in accordance with the TGS delivery framework., • Understand and manage customer requirements (deliverables) to ensure contract compliance and customer satisfaction., • Ensure Human Resources policies and procedures are communicated to consultant staff., • Support of other engagements and/or delivery team members as required., • Resource Management: Communicate and/or track project team member requirement details as requested., • Collaborating with recruiters and Sales Account Managers in preparation for new starters joining client teams and issue resolution as needed., • Performance tracking, management, and reporting as requested., • Collaboration with cross function teams to onboard/off-board consultant onto Customer and TGS IT systems (Email, MS Teams, SharePoint etc.,), • Strong oral and written communication skills, • Analysis and problem-solving skills, • Time management and organizational skills, • Personnel and team management skills, • Demonstrable engagement data/ risk analysis and correlation/ mitigation skills, • Excellent customer service and stakeholder management skills, • Bachelor's degree, master's degree or equivalent, • 10 to 15 years' IT experience, customer project/engagement delivery exposure, and agile methodologies awareness., • Experience managing and delivering professional managed services to Customer., • Greenfield development, Application modernization, Data Modernization, • Experience working with Cloud service providers (AWS, Azure, GCP), hosting solutions, offerings, modernization, migration & strategies is a plus, • Understanding of managed services model, risk, accountability, responsibility expectations, • Agile, Project & Engagement Management experience and any training / certifications on Agile, PMI, SAFe, PRINCE2 is a plus., • AWS Cloud Practitioner, GCP Cloud Digital Leader or Azure Fundamentals certification is a plus., • Stakeholder management, team leading, organizing, coaching, and Listening skills., • Understanding of IT environments and able to demonstrate initiative in challenging project situations to provide continual improvement throughout the delivery of services., • Experience working within Services Integration partner onsite, offshore, nearshore remote teams., • Works in partnership with internal stakeholders and delivery team to discuss engagement strategy, scope, and overall health of any current engagements., • Partners with Delivery Managers, Account Managers, Account Directors, Solution Executives and Business Development Managers to manage risk and ensure we are delivering to the terms and conditions of our contract., • Participates in monthly financial review meetings with Back Office, • Thoroughly documents all escalation procedures then communicates to necessary audiences, customer, consultant, managers., • Actively listens to others., • Clearly articulates the Customer/SoW requirements and relevant supporting delivery processes., • Proactively contributes to customer/account discussions and attends relevant account meetings., • Maintains positive rapport with consultants and customers by following through on commitments in a timely and responsive manner., • Develops and maintains trust with internal partners by acting on feedback and ensuring engagement success., • Identifies concerns, such as sourcing gaps, and quickly communicates these., • Facilitates issue resolution using root cause analysis and identifies proper parties to communicate to, • Proactively anticipates customer needs, creates solutions and contingency plans to limit issues., • Advocates for TEKsystems Global Services (TGS) when possible, to support growth opportunities with customers., • Contributes, collaborates, and drives internal process improvement issues initiatives. #J-18808-Ljbffr

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. M Group Highways At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach. Role is to join our Civils Projects delivery team in the Eastern Region, working in Peterborough. Want to come and be a part of it? What will you be doing? You'll lead associated site team including, engineering teams and subcontractors to successful completion of works. We'll ask you to produce short term programmes from the Contract Programme and communicate it with the wider team. Be responsible for recording the asbuilt information and change items. Monitor site activities against target programmes reporting exceptions in outputs, delays etc. You'll be responsible for ensuring change on site is identified and recorded in line with the NEC contract conditions. Whilst supporting the site engineering teams and provide guidance. Monitor all works activities to ensure that they meet the Works Specification and are being delivered in a safe manner following the principles of our behavioural based safety initiative, It Starts With Me. We would expect you to complete a site diary, organise and deliver site inductions and daily briefings, keep good site records and ensure all subcontractors and operatives have the relevant documentation to start work safely. What youll bring Do you have a good level of experience in civil engineering and workforce supervision including earthworks; drainage and structures in a highways environment? A sound commercial foundation to facilitate cost control Effective team management, leadership and influencing skills to get the best from everyone Excellent customer skills and the ability to work collaboratively in all situations The ability to drive excellent relationships with contacts at all levels including the client, colleagues and members of key stakeholders Highly organised and able to prioritise, whilst multi-tasking for many stakeholders, and still remaining focussed on whats most important Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan 28 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH IND2 TPBN1_UKTJ

Head of Delivery Circa £120,000 (Depending on Skills & Experience) Permanent Full Time / 37 Hours (Flexible working opportunities available) Peterborough & Anglian Water sites, with flexibility for hybrid working Double Matched Pension Scheme (up to 21% combined) Bonus up to 25% (dependent on personal and company performance) Private Healthcare Car Allowance Integrated Operational Solutions (IOS) | Anglian Water Lead major programmes. Shape the future. Deliver lasting impact. As Head of Delivery, you'll be accountable for defining and executing the IOS delivery strategy, ensuring the successful delivery of a diverse portfolio of programmes and projects across Anglian Water. Reporting to the IOS Delivery Director, you'll provide strategic leadership across delivery operations, ensuring projects are delivered safely, efficiently, commercially and in line with regulatory and business objectives. You'll lead a team of Programme and Senior Programme Managers, whilst providing broader functional leadership across internal teams, alliance partners and supply chain organisations. This is a role that combines strategic thinking with operational excellence, requiring a leader who can balance customer outcomes, commercial performance, governance, safety and delivery results. • Lead a High-Performing Delivery Function, • Set the strategic direction for programme delivery across IOS, • Lead a complex portfolio of operational, infrastructure and transformation programmes, • Build and develop a high-performing delivery organisation capable of delivering at scale, • Foster a culture of accountability, collaboration and continuous improvement, • Drive delivery excellence across Anglian Water, alliance partners and supply chain teams, • Deliver Major Programmes Successfully, • Take full accountability for portfolio performance across cost, schedule, quality, safety and customer outcomes, • Ensure robust governance, controls and assurance frameworks are in place, • Identify and mitigate delivery risks, challenges and constraints, • Drive recovery plans where required to maintain delivery commitments, • Lead strategic programme reviews and performance discussions, • Shape Delivery Strategy, • Define and implement the IOS delivery strategy, • Translate business objectives into clear delivery plans and measurable outcomes, • Own the operating model that enables effective and efficient programme delivery, • Ensure investments, resources and priorities are aligned to business needs, • Champion innovation, continuous improvement and industry best practice, • Influence at the Highest Levels, • Represent IOS at senior governance and executive forums, • Act as deputy to the IOS Delivery Director when required, • Build strong relationships across Anglian Water, regulators, alliance partners and industry stakeholders, • Provide strategic challenge, insight and assurance to senior decision-makers, • Be a visible ambassador for IOS and delivery excellence Safety First, Always At Anglian Water, nothing is more important than the safety and wellbeing of our people. You'll champion our Commitment to Life principles, embedding safety, wellbeing and health into every aspect of programme delivery and leadership decision-making. We're looking for an experienced programme delivery leader with a track record of successfully managing large-scale, complex infrastructure or operational portfolios. • Senior leadership experience delivering complex infrastructure programmes and major capital projects, • Experience managing multi-disciplinary and multi-organisation delivery teams, • Proven ability to lead large programme portfolios with significant budgets and strategic importance, • Experience engaging and influencing senior internal and external stakeholders, • Professional qualification and significant experience within engineering, programme management, infrastructure delivery or a related discipline, • Strategic programme and portfolio management, • Commercial and financial leadership, • Governance, risk and performance management, • Strong project controls expertise including cost, schedule and risk management, • Leadership, coaching and talent development, • Excellent stakeholder management and communication skills, • Sound judgement and decision-making capability, • Ability to challenge constructively and drive innovation, • Strong planning, prioritisation and delivery focus, • Chartered status and/or APM Chartership, • NEC contract experience or qualifications, • Water utility or regulated industry experience, • 30 days annual leave plus bank holidays, • Flexible working options, • Private healthcare, • Competitive pension scheme with double-matched contributions up to 7%, • Life assurance at eight times your salary, • Annual performance bonus, • Car allowance, • Personal medical assessments, • Virtual GP service We are committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we are a Disability Confident employer. We welcome applications from people of all backgrounds and experiences and are committed to building an inclusive environment where everyone can thrive. Closing date: 22 September 2026 We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team resourcing@anglianwater.co.uk’ #J-18808-Ljbffr

Head of Delivery Circa £120,000 (Depending on Skills & Experience) Permanent Full Time / 37 Hours (Flexible working opportunities available) Peterborough & Anglian Water sites, with flexibility for hybrid working Double Matched Pension Scheme (up to 21% combined) Bonus up to 25% (dependent on personal and company performance) Private Healthcare Car Allowance Integrated Operational Solutions (IOS) | Anglian Water Lead major programmes. Shape the future. Deliver lasting impact. As Head of Delivery, you'll be accountable for defining and executing the IOS delivery strategy, ensuring the successful delivery of a diverse portfolio of programmes and projects across Anglian Water. Reporting to the IOS Delivery Director, you'll provide strategic leadership across delivery operations, ensuring projects are delivered safely, efficiently, commercially and in line with regulatory and business objectives. You'll lead a team of Programme and Senior Programme Managers, whilst providing broader functional leadership across internal teams, alliance partners and supply chain organisations. This is a role that combines strategic thinking with operational excellence, requiring a leader who can balance customer outcomes, commercial performance, governance, safety and delivery results. • Lead a High-Performing Delivery Function, • Set the strategic direction for programme delivery across IOS, • Lead a complex portfolio of operational, infrastructure and transformation programmes, • Build and develop a high-performing delivery organisation capable of delivering at scale, • Foster a culture of accountability, collaboration and continuous improvement, • Drive delivery excellence across Anglian Water, alliance partners and supply chain teams, • Deliver Major Programmes Successfully, • Take full accountability for portfolio performance across cost, schedule, quality, safety and customer outcomes, • Ensure robust governance, controls and assurance frameworks are in place, • Identify and mitigate delivery risks, challenges and constraints, • Drive recovery plans where required to maintain delivery commitments, • Lead strategic programme reviews and performance discussions, • Shape Delivery Strategy, • Define and implement the IOS delivery strategy, • Translate business objectives into clear delivery plans and measurable outcomes, • Own the operating model that enables effective and efficient programme delivery, • Ensure investments, resources and priorities are aligned to business needs, • Champion innovation, continuous improvement and industry best practice, • Influence at the Highest Levels, • Represent IOS at senior governance and executive forums, • Act as deputy to the IOS Delivery Director when required, • Build strong relationships across Anglian Water, regulators, alliance partners and industry stakeholders, • Provide strategic challenge, insight and assurance to senior decision-makers, • Be a visible ambassador for IOS and delivery excellence Safety First, Always At Anglian Water, nothing is more important than the safety and wellbeing of our people. You'll champion our Commitment to Life principles, embedding safety, wellbeing and health into every aspect of programme delivery and leadership decision-making. We're looking for an experienced programme delivery leader with a track record of successfully managing large-scale, complex infrastructure or operational portfolios. • Senior leadership experience delivering complex infrastructure programmes and major capital projects, • Experience managing multi-disciplinary and multi-organisation delivery teams, • Proven ability to lead large programme portfolios with significant budgets and strategic importance, • Experience engaging and influencing senior internal and external stakeholders, • Professional qualification and significant experience within engineering, programme management, infrastructure delivery or a related discipline, • Strategic programme and portfolio management, • Commercial and financial leadership, • Governance, risk and performance management, • Strong project controls expertise including cost, schedule and risk management, • Leadership, coaching and talent development, • Excellent stakeholder management and communication skills, • Sound judgement and decision-making capability, • Ability to challenge constructively and drive innovation, • Strong planning, prioritisation and delivery focus, • Chartered status and/or APM Chartership, • NEC contract experience or qualifications, • Water utility or regulated industry experience, • 30 days annual leave plus bank holidays, • Flexible working options, • Private healthcare, • Competitive pension scheme with double-matched contributions up to 7%, • Life assurance at eight times your salary, • Annual performance bonus, • Car allowance, • Personal medical assessments, • Virtual GP service We are committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we are a Disability Confident employer. We welcome applications from people of all backgrounds and experiences and are committed to building an inclusive environment where everyone can thrive. Closing date: 22 September 2026 We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team resourcing@anglianwater.co.uk’ #J-18808-Ljbffr

An excellent opportunity for a Contracts Manager to join a well-established company based in Newark Salary: Competitive Salary, Depending on Experience. Location: Newark, NG24. About The Company: Since being established in 1984, they have grown to become the UKs market leading gate and barrier company and has cemented a legacy that is synonymous with quality, reliability and service. The company ethos has always been to put the client first. Engaging with their clients and using their wealth of employee experience and expertise to deliver a first-class product every time. About The Role: This is a hands on role Reporting to the Chief Operating Officer you will lead a team of engineers and coordinators. Managing all aspects of the Contracts Department, you will coordinate resources and communicate effectively with customers, suppliers and internal stakeholders ensuring projects are delivered on time, within budget, and to the highest quality and safety standards. The Contracts Manager is a key member of the companys management team, you will collaborate with all areas of the business and should be prepared to take initiative, whilst continually improving processes and operational activity. Job Duties Maintain the highest standard of customer relationship, service and professionalism at all times. Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customers instructions and Codes of Practice. Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time. Liaise with clients and engineers daily provide excellent service with updates, queries and problem solving. Ensure client correspondence in virtual folders is updated. Oversee the updating of the Schedule it spreadsheet by adding installation dates and allocation of engineers to contracts. Monitor the progress of all installations and site attendance on a daily basis. Organise holiday/sickness cover with Service & Maintenance Manager Work in collaboration with the Service Manager to best manage the time of civil & installation engineers Telephone support including contracts department mobile. Including weekend rotation when engineers are on site Ensure all new orders are added to the contract master spreadsheet and dates are updated. Ensure all spreadsheets are updated on a regular basis (Contract master, Contract activity sheet, Contract milestone, Virtual contract) Deal with short shipments and implement preventive actions where required Maintain and update the Fabrication schedule spreadsheet. Attend meetings and conference calls when & where applicable. Complete accounts tasks such as checking and processing timesheets and expenses. Oversee the completion of invoicing Ensure special parts are available from production/purchasing to meet requirements Produce accurate information to enable your team to carry out their work in the most efficient & detailed manner available to them. To take appropriate action, either verbally or written to ensure each contract is administered smoothly and trouble free. To monitor the work performance of all site engineers in association with the Service Department Manager. Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures. Organise workload and using logistical statistics to plan and organise, raise and assign work for Contract Coordinators each week. Support Contract Coordinators with unforeseen events on site Support Contract Coordinators, where required in sourcing materials / Hire equipment during unforeseen events. Visit sites as required and to liaise with customers. Process Improvements: initiate and implement changes to processes and systems as required. Comply with all Company Rules, Regulations and Legal Requirements. To comply with all reasonable requests that will assist with the successful running of the company. To manage and control: A master production / contract schedule A weekly production and disseminated to relevant departments A weekly production meeting Skills, Knowledge and Behaviours Minimum of 3 years of installations and project management. Strong customer engagement and stakeholder management skills. Clear communication style with the ability to partner with all levels of the business. Able to motivate and manage in an effective & pro-active manner. Ability to work under pressure and handle multiple tasks simultaneously. Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.). Health & Safety NEBOSH or IOSH Certified an advantage. Certifications: SMSTS / CSCS. Good understanding of relevant legislation, regulations and standards. Willingness to travel. UK Drivers License. HEALTH & SAFETY RESPONSIBILITIES Section 7 HASAWA 1974 Employees legal duties under Health & Safety at work act 1974 states that all employees should take reasonable care of themself and of other persons who may be affected by acts or omissions at work. Every employee shall co-operate with their employer in relation to any health and safety issues. Section 8 HASAWA 1974 No person shall intentionally or recklessly interfere with or misuse anything provided in the interest of health, safety and welfare If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need. TPBN1_UKTJ

Commercial Gas Engineer Mobile Location: Peterborough (Mobile Role) Salary: Competitive + Overtime + Excellent Benefits We're recruiting for an experienced Commercial Gas Engineer to join a well-established facilities management company, working on a commercial supermarket contract across Peterborough and the surrounding areas. This is a fantastic opportunity to join a stable and growing business that values its engineers, offers genuine career progression, and provides an excellent benefits package. The Role As a Mobile Commercial Gas Engineer, you'll be responsible for the planned and reactive maintenance, servicing, and repair of commercial gas systems across a portfolio of supermarket sites. You'll ensure all work is completed safely, efficiently, and in line with current regulations while delivering excellent service to the client. What's on Offer • Competitive salary, • Paid overtime available, • Company van (personal use available), • Fuel card, • 25 days annual leave + bank holidays, • Company pension scheme, • Life assurance, • Private healthcare, • Ongoing training and funded qualifications, • Career progression opportunities, • Tools, uniform, and PDA providedKey Responsibilities, • Planned preventative maintenance (PPM), • Reactive maintenance and fault finding, • Servicing and repairing commercial gas appliances and plant, • Completing compliance paperwork and reports, • Ensuring high standards of health and safety, • Building strong relationships with the clientRequirements, • Commercial Gas qualifications (COCN1 or CODNCO1 and relevant commercial gas modules), • Experience working within commercial buildings or retail environments, • Full UK driving licence, • Strong fault-finding and diagnostic skills, • Excellent communication and customer service skills If you're a Commercial Gas Engineer looking for a secure, long-term role with an excellent employer and a great package, we'd love to hear from you. Apply today or get in touch for a confidential discussion about the opportunity. JBRP1_UKTJ

A place to drive change Location: Hybrid, predominantly remote with travel to our schemes in the South (Camberley/Kent) and East (Peterborough/Cambridge). The successful candidate will be aligned to their closest Accent office in either Peterborough or Camberley. Salary: Circa £38,500 per annum 2 year fixed term contract, 35 hours per week, Monday Friday 9am to 5pm. Were on a journey of transformation. Were finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. Were innovating for our customers and to create a thriving workspace that supports everyone. Were a team of passionate, dedicated people, working to drive change for the better. Were building something special here and we want driven, creative people to join us. If youre looking for a career where you can be part of change, share your ideas and help us transform, theres never been a more exciting time to join us and shape our future. About the role As our Service Charge Specialist , you wont just crunch numbers; youll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, youll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every schemes data stands up to scrutiny. Working closely with Asset teams and leadership, youll help future-proof our processes, ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent. This role involves travel in the South and East for site visits, offering variety and the chance to get hands-on with the properties we serve. If youre inquisitive, thorough, and ready to make a real difference, we want to hear from you. Salary The salary for the Service Charge Specialist post is circa £38,500 per annum for applicants who fully meet the requirements of the post. If youre still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you The ideal candidate will have proven experience in service charge management. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex residential leases and identify discrepancies. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners. The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. Service Charge Specialist Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. Youll learn more about the role and team, and well get to know you your experience, goals, and what you bring. Planned date: 25th September via Teams Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 1st October at our Peterborough office We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future Weve got big ambitions and were looking for people who want to grow with us. Here, youll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, heres what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more well help you grow and succeed. This is more than a job its a place where you can make an impact, feel valued, and be rewarded for what you do . Were Committed to Inclusion We believe diversity makes us stronger and were committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know well make it happen. Because this isnt just a workplace its a place to belong . Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. TPBN1_UKTJ

Mechanical Project Manager Plumbing & Heating Location: Peterborough, with travel to client sites across Cambridgeshire Salary: £48k - £56k PA Job Type: Full-time, Permanent Start Date: Ideally by the end of September 2026 The Opportunity An established building services and maintenance business is looking for a Mechanical Project Manager to join its Peterborough team, with a strong focus on commercial plumbing and heating maintenance. This is a great opportunity for an experienced Senior Mechanical Supervisor, Contracts Supervisor, Mechanical Engineer or similar who is ready to take the next step into a project/contract management position. The role is approximately 70% office-based and 30% client/site-based, giving you responsibility for coordinating engineering resources, planning works, dealing directly with clients and attending sites across the Cambridgeshire region. You will oversee a team of up to eight engineers, coordinating approximately 5060 planned maintenance jobs throughout the year. The workload is predominantly planned preventative maintenance, with a smaller reactive maintenance element. This is a hands-on management role where your technical knowledge of commercial heating and plumbing will be important. Key Responsibilities Coordinate and manage a team of up to eight mechanical/plumbing and heating engineers. Plan and oversee approximately 5060 planned maintenance and project works throughout the year. Manage predominantly planned preventative maintenance (PPM), alongside reactive maintenance requirements. Allocate engineers to jobs and ensure works are completed efficiently and within agreed timescales. Coordinate workloads, materials, access requirements and client expectations. Act as a key point of contact for clients across the Cambridgeshire region. Attend client sites to carry out surveys, inspect works, discuss requirements and provide technical support. Review and prepare quotations, variations and estimates where required. Monitor the progress, quality and commercial performance of works. Manage subcontractors where required and ensure works are completed safely and to specification. Ensure all works comply with relevant health & safety legislation, company procedures and industry standards. Produce and review RAMS, reports, quotations and other project documentation. Identify additional works and opportunities while attending client sites. Support engineers with technical queries and provide practical guidance when required. Maintain accurate records of planned and reactive works using the company's CAFM/job management systems. Take ownership of customer issues and ensure they are followed through to completion. Support the ongoing development, training and performance of the engineering team. Essential Experience Strong background in commercial plumbing and heating. Experience within mechanical building services, facilities management, maintenance or service environments. Previous responsibility for supervising or coordinating engineers. Experience managing planned preventative maintenance and/or reactive maintenance. Good understanding of commercial heating, plumbing and associated mechanical systems. Confident dealing directly with clients and site representatives. Able to organise multiple jobs and engineering resources effectively. Good understanding of RAMS, safe systems of work and construction/maintenance health & safety requirements. Commercial awareness, including quotations, variations and basic budget control. Comfortable using job management/CAFM software. Full UK driving licence. Desirable NVQ Level 3 in Plumbing & Heating or a relevant mechanical qualification. SSSTS/SMSTS. Gas Safe, ACS, OFTEC or other relevant industry qualifications. Experience working to SFG20 planned maintenance standards. Previous experience working across manufacturing, commercial, education or industrial environments. Experience managing a 24/7 or emergency callout function. The business currently uses Service Life for job and maintenance management, with a planned move to Joblogic. What You'll Get Company vehicle. Monthly bonus scheme: where the monthly target is exceeded by £10,000, a bonus equivalent to 1% of basic salary is payable. 22 days' holiday plus bank holidays. 3% employer pension contribution. Healthcare Cash Plan. Employee Assistance Programme and wellbeing support. Long-term sickness provision. Ongoing training and development. Stable pipeline of long-term maintenance work. Supportive working environment. Predominantly office-based role with regular client/site visits across Cambridgeshire. Opportunity to progress from a senior supervisory position into a broader project/contract management role. TPBN1_UKTJ

Job Reference: 1311 Job Title: Mobile AC Engineer Salary: £45,000 per annum Location: Peterborough, Cambridgeshire Job Type:Technical / Engineering Working Hours: Monday Friday, 8am 5pm Job Summary Were looking for a passionate and dedicated Mobile AC Engineer to join our clients team, covering sites across the Peterborough area. In this role, youll be responsible for carrying out both planned and reactive maintenance on air conditioning and associated mechanical systems, ensuring equipment is operating safely, efficiently and reliably. If youre a skilled and motivated AC Engineer with strong diagnostic and maintenance experience, wed love to hear from you. Youll play an important role in ensuring planned preventative maintenance is completed to schedule, reactive breakdowns are diagnosed and repaired efficiently, and all work is documented accurately. Key Responsibilities Carry out planned and reactive maintenance on air conditioning systems. Complete PPM works to schedule in a proactive and efficient manner. Diagnose breakdowns effectively and carry out timely repairs. Notify the helpdesk of issues and seek advice from the Contract Manager where appropriate. Produce detailed and accurate quotes, including researched methodologies, correct parts and estimated labour requirements. Ensure quotations support profitability, cost control and client satisfaction. Accurately record and document all work completed. Raise appropriate documentation and quotations as required. Work in accordance with all mandatory health, safety, compliance and environmental requirements. Maintain a professional approach when working on client sites. Requirements Proven experience as an AC Engineer in a similar role. Strong experience in planned and reactive air conditioning maintenance. Excellent fault-finding and diagnostic skills. Ability to work independently and manage a mobile workload effectively. Good communication and customer service skills. F-gas certification Full UK Drivers Licence. Right to work in the UK. Whats on Offer £45,000 per annum £155 per week standby rate 25 days holiday plus bank holidays Company van with private-use option Company fuel card Travel time paid door-to-door Overtime paid at time and a half Uniform and PPE provided Pension scheme Specialist tools provided (hand tools to be provided by the engineer) Death in Service benefit after 2 years' employment If you live in and around the Peterborough area this could be the role for you. Ready to take the next step in your career? Apply today and help us shape the future! JBRP1_UKTJ

Member Services Manager (Contract Type 12 Month Fixed Term Contract) | £47,780 - £56,738 Westpoint, Peterborough, PE2 6FZ (Hybrid) | 35 hours per week | Full-time | Global Organisation Lead a team that puts our members at the heart of everything we do Are you an experienced customer service leader who thrives on delivering exceptional service, developing high-performing teams, and driving continuous improvement? We are looking for a confident, forward-thinking and proactive Member Services Manager to lead our frontline Member Services team, ensuring every member and customer interaction reflects the high standards and values of CIPS. This is a pivotal leadership role where you'll inspire and develop a team of customer service professionals, champion service excellence, and use customer insight to influence improvements across the organisation. About us The Chartered Institute of Procurement & Supply (CIPS) is the worlds leading professional body for procurement and supply, with over 70,000 members worldwide. With a Royal Charter, were driven by a clear purpose: to raise standards, build capability, and support ethical, high-performing supply chain professionals globally. What youll be doing You'll lead the day-to-day operation of our Member Services function, ensuring member and customer enquiries are handled efficiently, accurately and in line with organisational standards. Working closely with your team, you'll create a culture focused on delivering an outstanding customer experience while meeting service levels and quality measures. Using customer insight, complaints data, satisfaction surveys and operational performance metrics, you'll identify trends, risks and opportunities to improve the member journey. You'll work collaboratively with stakeholders across the organisation to implement service improvements and enhance the overall customer experience. You'll also play a key role in coaching and developing your team, managing performance, supporting change initiatives and embedding new systems and processes. As a customer champion, you'll ensure the voice of the member is represented across the organisation and used to drive continuous improvement What were looking for You'll bring proven experience managing a customer or member services team and be passionate about delivering exceptional customer experiences. We're particularly interested in candidates who can demonstrate: Proven experience leading customer service or member services operations. Strong people management, coaching and team development skills. Experience managing complex customer enquiries, complaints and escalations. The ability to analyse performance data and customer feedback to drive service improvements. Excellent stakeholder management skills, with the ability to influence and collaborate effectively across an organisation. Experience within a membership organisation, professional body or regulated environment would be advantageous but is not essential. What youll get an array of benefits, including: 25 days holiday + bank holidays Private medical insurance (BUPA) Pension scheme Life assurance (4x salary) Bonus scheme (non-contractual) On-site restaurant and other great facilities including a gym. Why join CIPS? At CIPS, you'll have the opportunity to lead a function that makes a real impact on our members' experience. You'll work with colleagues across a global organisation, influence change, and help shape the future of our member services offering. You'll join a collaborative, values-led organisation where continuous improvement, professional development and customer excellence are at the heart of everything we do Ready to apply? If you're an experienced customer service leader ready to make a meaningful impact in a global membership organisation, we'd love to hear from you. Apply now with your CV and a short covering letter telling us what excites you about the role and what youll bring to the team. Please apply to . We cant wait to hear from you! TPBN1_UKTJ

Lead a Major Customer Partnership. Develop High-Performing Teams. Drive Strategic Growth. As an Account Director, you will operate as the business leader for one of our most important customer partnerships. Responsible for a major account worth circa £20m, whilst leading a team of three Account Managers. Your success will be measured through customer retention, commercial performance, long-term growth and your ability to develop a high-performing, customer-focused team. This opportunity will suit an experienced leader who enjoys coaching and developing people, influencing senior stakeholders and shaping long-term business strategy, whilst maintaining a strong focus on delivering profitable commercial outcomes. BASIC SALARY: £65,000 - £75,000 BENEFITS: · Up to c£17,500 Annual Bonus · Car Allowance of £6,500 per annum · 25 Days Holiday LOCATION: Bedford - hybrid 50/50 COMMUTABLE LOCATIONS: Luton, Huntingdon, Leighton Buzzard, Stevenage, Northampton, Milton Keynes, Banbury JOB SPECIFICATION: Account Director, Contract Manufacturing This is a strategic leadership role offering the opportunity to take ownership of one of our most significant customer relationships within the UK Defence sector. Acting as the senior commercial lead for the account, you will be responsible for strengthening customer partnerships, driving profitable growth and ensuring your team is equipped to deliver exceptional service and commercial performance. Working closely with senior leadership, you will play a key role in shaping account strategy, identifying future opportunities and ensuring delivery excellence across multiple functions within the business. KEY RESPONSIBILITIES: Account Director, Contract Manufacturing · Lead, inspire and develop a team of three Account Managers, creating a culture of accountability, ownership and continuous improvement. · Take strategic ownership of a key customer partnership worth approximately £20m, ensuring the account continues to deliver sustainable growth, profitability and long-term value. · Build and maintain executive-level relationships across customer organisations, becoming a trusted partner and key point of influence. · Champion collaboration across Engineering, Operations, Quality and Commercial teams to ensure delivery excellence and a seamless customer experience. · Drive account planning, commercial reviews and business development activity to identify opportunities for growth and increased customer engagement. · Partner closely with the Managing Director to shape commercial strategy, review performance and support long-term business planning. · Ensure accurate forecasting, budgeting and performance reporting across the account portfolio. · Develop succession, capability and performance plans for your team, helping individuals reach their full potential. PERSON SPECIFICATION: Account Director, Contract Manufacturing To be successful in this role, you will be an accomplished leader who understands how to balance customer expectations, operational realities and commercial performance. · You will be passionate about developing people, building strong internal relationships and creating long-term customer partnerships that deliver value for both parties. We are particularly interested in speaking with candidates who can demonstrate: · Experience leading customer-facing teams within a contract manufacturing, or technical subcontract environment. · A proven track record of managing large, complex strategic accounts with multiple stakeholders and long-term commercial agreements. · Strong leadership, coaching and mentoring abilities, with evidence of developing high-performing teams. · The ability to influence senior stakeholders both internally and externally. · Excellent commercial awareness, including forecasting, business planning, profitability management and growth strategy. · A collaborative leadership style that brings together cross-functional teams to achieve shared objectives. THE COMPANY As a trusted manufacturing partner to some of the world's leading Aerospace and Defence organisations, we produce critical components that support globally recognised brands and programmes. With an international presence and strong local values, we pride ourselves on building long-term partnerships founded on trust, technical expertise and service excellence. Our culture combines commercial ambition with genuine care for our people, creating an environment where collaboration, continuous improvement and customer success are at the heart of everything we do. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18661, Wallace Hind Selection TPBN1_UKTJ

The Recruitment Crowd are currently recruiting on behalf of our well known and industry-leading client based in the Tuxford area. We are looking for multiple HGV Drivers (CAT C+E) to join the team. Hours: Monday to Friday with occasional Saturdays, 07:30am starts (average finish 6-7pm) Pay Rates: Class 1 PAYE: £15.77 per hour Class 1 Rolled Up: £17.67 per hour Class 1 ADR PAYE: £16.80 per hour Class 1 ADR Rolled Up: £18.83 per hour Class 2 PAYE: £14.83 per hour Class 2 Rolled Up: £16.62 per hour Class 2 ADR PAYE: £15.85 per hour Class 2 ADR Rolled Up: £17.76 Location: Tuxford, NG22 Job Type : Ongoing with the potential for perm contract for the right candidate. The role: General haulage palletised goods (no food) Curtainsiders, tail lift & pump truck use Delivering to both commercial and residential properties (up to 20 drops/collections) Completing all relevant paperwork and following site procedures Ensuring safe handling of goods and maintaining high driving standards Requirements: Minimum 2 years Class 1 or 2 (C+E & C) driving experience ADR Packages licence preferred but not essential Must be 25+ (insurance purposes). Maximum 6 points no DD/DR/IN endorsements. Full understanding of WTD legislation. Strong communication & customer service skills. Happy with both commercial and residential deliveries. Benefits: Weekly pay (PAYE) Consistent, ongoing work Temp to Perm contracts available Uniform provided once permanent Supportive and friendly transport team For more information, please apply directly with a copy of your CV today and a member of our team will be in touch! TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where you'll be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Clean Water Capital Delivery Team - Our teams deliver various schemes from Mains Renewal, Diversions and PMVs all in aid of supporting the UU clean water network. Want to be a part of it? What you'll be doing? You'll sit in Commercial Team on a Framework Contract and will monitor and review the activities of the contract operation to enable the company to meet its commercial objectives and targets. The contract is on our long term Framework with United Utilities undertaking Clean Water Mains Replacement activities. You'll manage the full commercial lifecycle of projects from pre-contract through to final account, preparing accurate valuations and applications for payment with full contractual support and compliant documentation. Produce detailed cost reports, forecasts, CVRs, and cashflow summaries, ensuring robust cost control, WIP management, and value capture. Prepare and administer subcontract and procurement schedules, lead subcontract engagement from tender enquiry to final account, and manage supplier accounts, payments, and contract draftingincluding professional services agreements. What you'll bring Do you have knowledge of the Water and Waste Water Industry? Do you have the ability to manage the commercial aspects of complex and long-term contracts of significant value? Do you have significant ability in providing commercial expertise to technical specialists? Do you have significant experience managing supplier relationships? Do you have a full UK driving license? Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private Healthcare - single cover 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW INDREG TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where youll be working? Water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What you'll be doing? You'll play a pivotal role in ensuring all operational activities meet company, client, and legislative requirements. You'll champion a culture of continuous improvement in safety, health, and environmental performance, supporting our teams to consistently uphold the highest standards. Experienced SHE professional with a strong track record in ensuring operational compliance with regulatory, client, and corporate standards through proactive risk management and continuous improvement. You'll be skilled in supporting the implementation of SHE and CDM requirements, delivering engaging training, inductions, and awareness campaigns, and providing expert technical guidance to operational and engineering teams. You'll have experienced in incident investigation, root cause analysis, competency assessment, and performance trend analysis to drive targeted interventions and organisational learning. Known for maintaining a visible on-site presence, fostering a positive reporting culture, and supporting professional development through collaborative, innovative approaches to safety, health, and environmental excellence. What youll bring? Do you have an understanding of SHE-related legislation, relevant codes of practice, and their application in construction? Do you have experience in SHE practices within construction and utilities? Do you have experience working with Business Management Systems, including relevant contract and client procedures? Do you have the ability to conduct audits, identify and address non-conformances, recommend preventative actions, and support the delivery of new initiatives? Do you have the ability to carry out site inspections? Do you have a NEBOSH General Certificate, Diploma, relevant degree, or equivalent NVQ-level qualification? Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Company Pension Scheme Death in Service Benefit Opportunity to purchase additional holidays per year (up to 5 days for full time employees) My Rewards offering discounts on high street and online shopping Employee assistance programme 25 days annual leave plus bank holidays In addition, this role offers; Private health carefor you 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Overtime About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Wereopen and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Wereambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW INDREG #LI-LK1 TPBN1_UKTJ

The Recruitment Crowd are currently recruiting on behalf of our well known and industry-leading client based in the Tuxford area. Find out more about this role by reading the information below, then apply to be considered. We are looking for multiple HGV Drivers (CAT CE) to join the team. Hours: Monday to Friday with occasional Saturdays, 07:30am starts (average finish 6-7pm) Pay Rates: Class 1 PAYE: £15.77 per hour Class 1 Rolled Up: £17.67 per hour Class 1 ADR PAYE: £16.80 per hour Class 1 ADR Rolled Up: £18.83 per hour Class 2 PAYE: £14.83 per hour Class 2 Rolled Up: £16.62 per hour Class 2 ADR PAYE: £15.85 per hour Class 2 ADR Rolled Up: £17.76 Location: Tuxford, NG22 Job Type : Ongoing with the potential for perm contract for the right candidate. The role: General haulage palletised goods (no food) Curtainsiders, tail lift & pump truck use Delivering to both commercial and residential properties (up to 20 drops/collections) Completing all relevant paperwork and following site procedures Ensuring safe handling of goods and maintaining high driving standards Requirements: Minimum 2 years Class 1 or 2 (CE & C) driving experience ADR Packages licence preferred but not essential Must be 25 (insurance purposes). Maximum 6 points no DD/DR/IN endorsements. Full understanding of WTD legislation. Strong communication & customer service skills. Happy with both commercial and residential deliveries. xjlbheb Benefits: Weekly pay (PAYE) Consistent, ongoing work Temp to Perm contracts available Uniform provided once permanent Supportive and friendly transport team For more information, please apply directly with a copy of your CV today and a member of our team will be in touch!

Overview As a Quantity Surveyor in Skanska’s infrastructure team, you will manage commercial and cost aspects across projects, ensuring robust forecasting, monitoring and reporting. You will work closely with project and site teams to align with contractual requirements within the @one Alliance and Anglian Water partnerships. You’ll maintain financial records and support efficient project delivery from design through handover. This role offers exposure to major infrastructure schemes and a collaborative, client‑facing environment with real impact. Pay / Benefitsflexible workingequal opportunitiesreasonable adjustments in recruitmentcommitment to respond to every applicant ResponsibilitiesManage commercial and cost control activities across projectsForecast, monitor and report financial performanceClarify contractual arrangements with project and site teamsAdminister the @one Alliance contract and keep stakeholders informedCollaborate with delivery teams to implement efficient project plansMaintain financial records and prepare accounts timely Key requirementsDegree level (or equivalent) in an engineering/management/cost disciplineExtensive experience in managing costsIn-depth knowledge of construction and safetyDemonstrates leadership and customer service skillsAble and comfortable to challenge professionallyleadershipcustomer servicecommunicationcost managementforecastingprogress reporting

Location: Peterborough Job : HGV1 Driver Contract Type: Ongoing/Temp to perm Shift Pattern : Mon - Sat available PAYE Rates: (inclusive of holiday pay) Driving Force Recruitment operating as an employment business are offering an excellent opportunity for HGV 1 Drivers to work for our award-winning client based in Peterborough. Job Role: • HGV1, • Self tipping/manual handling required, • Days: 0300 - 0700, • Night: 15:00-19:00, • RDC - Depo (2-3 drops), • Shift 9-12 hours PAYE Rate - (inclusive of holiday pay) Day - £18.49 Night - £19.61 Saturday - £20.17 Sunday - £21.63 The right candidate will have an enthusiastic and reliable with a commitment to delivering 1st class customer service. Desired Skills: Driving License, Digi card and Drivers CPC Card Must have good communication skills and a flexible can-do attitude to work. Good Geographical Knowledge Minimum of 12 Months experience Driving class 1 in the UK. Refrigerated/Frozen experience preferred Happy to travel into London Excellent communication skills. Unfortunately, we cannot use any candidates with DR10 or CD10 on your license. A maximum of 6 points on your license. For more information, please call0121 704 7123 or text your name to 0795 528 0239, including you license category and job reference and one of the team will get in touch. Check out our Driving Force Birmingham Facebook page for more vacancies JBRP1_UKTJ

Job Description Primelink Transport Ltd strongly believes in and respects equality and diversity. We strictly follow all legal requirements to ensure an inclusive workplace for everyone. Every suitable candidate has an equal right and equal opportunity for this role. We are looking for experienced HGV Class 1 Tramper Drivers to join our team in Strood, Kent , working closely with our freight partners. This is a pure tramping role with lightweight loads. Drivers are not required to load or unload . Truck Driver Job Details Full-time guaranteed work Shift start and end at home location Shift length: 6–12 hours, with total duty hours not exceeding 60 hours per week (including bank holidays) Most shifts start Sunday afternoon/evening, with night work required, finishing Thursday or Friday Full daily and weekly rest periods (no reduced weekly rest) Tramping between various UK distribution centres No loading or unloading required Positive, professional attitude and excellent customer service skills required Benefits Competitive base salary Guaranteed annual pay from £47,800+ , including full payment for cancellations and early completions Additional weekly bonus scheme 28 days holiday Full company benefits for permanent employees Friendly and supportive working environment Dedicated truck for each tramper (no truck sharing) Fully equipped trucks with fridge/freezer, microwave, bunk bed, and some with alarms Weekly pay On-site parking, staff canteen, and toilet facilities Access to the latest truck safety and sustainability technology Inclusive workplace with a strong commitment to diversity Requirements Valid C+E Licence , Driver CPC (DQC) Card, and Digital Tachograph Card Understanding of tachograph and drivers hours regulations Minimum of two years LGV Class 1 driving experience on UK roads Good spoken English No more than six penalty points (no DD, DR, or IN endorsements) Job Details Job Type: Full-time, Fixed-term contract Contract Length: 12 months Pay: From £47,800 per year Additional Benefits Canteen Company pension Free parking On-site parking Sick pay Work Location: On the road

Member Services Manager (Contract Type 12 Month Fixed Term Contract) | £47,780 - £56,738.Westpoint, Peterborough, PE2 6FZ (Hybrid) | 35 hours per week | Full-time | Global Organisation.Lead a team that puts our members at the heart of everything we do.Are you an experienced customer service leader

Lead a Major Customer Partnership. Develop High-Performing Teams. Drive Strategic Growth. As an Account Director, you will operate as the business leader for one of our most important customer partnerships. Responsible for a major account worth circa £20m, whilst leading a team of three Account Managers. Your success will be measured through customer retention, commercial performance, long-term growth and your ability to develop a high-performing, customer-focused team. This opportunity will suit an experienced leader who enjoys coaching and developing people, influencing senior stakeholders and shaping long-term business strategy, whilst maintaining a strong focus on delivering profitable commercial outcomes. BASIC SALARY: £65,000 - £75,000 BENEFITS: · Up to c£17,500 Annual Bonus · Car Allowance of £6,500 per annum · 25 Days Holiday LOCATION: Bedford - hybrid 50/50 COMMUTABLE LOCATIONS: Luton, Huntingdon, Leighton Buzzard, Stevenage, Northampton, Milton Keynes, Banbury JOB SPECIFICATION: Account Director, Contract Manufacturing This is a strategic leadership role offering the opportunity to take ownership of one of our most significant customer relationships within the UK Defence sector. Acting as the senior commercial lead for the account, you will be responsible for strengthening customer partnerships, driving profitable growth and ensuring your team is equipped to deliver exceptional service and commercial performance. Working closely with senior leadership, you will play a key role in shaping account strategy, identifying future opportunities and ensuring delivery excellence across multiple functions within the business. KEY RESPONSIBILITIES: Account Director, Contract Manufacturing · Lead, inspire and develop a team of three Account Managers, creating a culture of accountability, ownership and continuous improvement. · Take strategic ownership of a key customer partnership worth approximately £20m, ensuring the account continues to deliver sustainable growth, profitability and long-term value. · Build and maintain executive-level relationships across customer organisations, becoming a trusted partner and key point of influence. · Champion collaboration across Engineering, Operations, Quality and Commercial teams to ensure delivery excellence and a seamless customer experience. · Drive account planning, commercial reviews and business development activity to identify opportunities for growth and increased customer engagement. · Partner closely with the Managing Director to shape commercial strategy, review performance and support long-term business planning. · Ensure accurate forecasting, budgeting and performance reporting across the account portfolio. · Develop succession, capability and performance plans for your team, helping individuals reach their full potential. PERSON SPECIFICATION: Account Director, Contract Manufacturing To be successful in this role, you will be an accomplished leader who understands how to balance customer expectations, operational realities and commercial performance. · You will be passionate about developing people, building strong internal relationships and creating long-term customer partnerships that deliver value for both parties. We are particularly interested in speaking with candidates who can demonstrate: · Experience leading customer-facing teams within a contract manufacturing, or technical subcontract environment. · A proven track record of managing large, complex strategic accounts with multiple stakeholders and long-term commercial agreements. · Strong leadership, coaching and mentoring abilities, with evidence of developing high-performing teams. · The ability to influence senior stakeholders both internally and externally. · Excellent commercial awareness, including forecasting, business planning, profitability management and growth strategy. · A collaborative leadership style that brings together cross-functional teams to achieve shared objectives. THE COMPANY As a trusted manufacturing partner to some of the world's leading Aerospace and Defence organisations, we produce critical components that support globally recognised brands and programmes. With an international presence and strong local values, we pride ourselves on building long-term partnerships founded on trust, technical expertise and service excellence. Our culture combines commercial ambition with genuine care for our people, creating an environment where collaboration, continuous improvement and customer success are at the heart of everything we do. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18661, Wallace Hind Selection

GBR Recruitment are working in partnership with a leading specialist vehicle company, recruiting for a temporary Service Desk Coordinator to carry out a host of administration & coordination activities in support of the service department & workshop. Temporary 6 months fixed term contract, starting ASAP! If you have experience within specialist vehicles, plant machinery, agricultural tractors, off highway machinery or similar within a service department,then this is the ideal role for you, apply today! Responsibilities • Provide administrative support to the Service Desk team in the planning, dispatch, and coordination of engineers and parts for customer requirements., • Prepare and issue repair quotations and estimates, proactively following up with customers to secure authorisation and maximise service opportunities., • Monitor maintenance contracts to ensure planned services are scheduled and completed within required timeframes., • Track contracted service hours, ensuring accurate recording and reporting., • Monitor contract renewal dates and proactively engage with customers regarding renewal opportunities., • Work closely with the Service Manager to ensure engineer job files are complete, accurate, and contain all necessary documentation and supporting information., • Support the delivery of marketing initiatives, customer campaigns, and promotional activities, including customer follow-up activities., • Monitor engineer job progress and assist Service Controllers in identifying and coordinating next actions, including repeat visits, parts ordering, customer communication, and job closure., • Assist in the resolution of customer queries and provide timely updates on service activity., • Provide general administrative support to engineers, Service Controllers, and the wider Service Department as required. Apply today

Air Conditioning Engineer Location: Peterborough Contract: Permanent Hours: 45 hours per week Salary: £48,656.73 total salary, including standby payment £2,000 Joining Bonus (T&Cs apply) The Opportunity An exciting opportunity has arisen for an experienced Air Conditioning Engineer to join a well-established engineering team, working across a major UK supermarket contract. This is a fantastic opportunity for an Air Conditioning Engineer looking for a stable, long-term position with an excellent salary package. You will be responsible for planned and reactive maintenance across a number of retail sites, ensuring HVAC and mechanical systems are operating safely and efficiently. The Role As an Air Conditioning Engineer, you will carry out regular planned store visits, completing PPMs, reactive repairs and minor installations. You will work on a varied range of HVAC and mechanical equipment across multiple commercial sites. Key Responsibilities • Carry out planned preventative and reactive maintenance across multiple retail sites., • Service, maintain and repair air conditioning and HVAC equipment, including AHUs, FCUs, fans, pumps and boilers., • Complete PPMs in line with customer requirements and agreed schedules., • Diagnose faults and identify non-repairable equipment, providing recommendations for replacement., • Carry out minor alterations and installations within your level of competence., • Order replacement parts and spares in accordance with company procedures., • Complete accurate job reports and update the PDA system., • Work safely and professionally while maintaining excellent customer relationships. About You The successful Air Conditioning Engineer will ideally have: • NVQ/SVQ Level 3 in HVAC, Mechanical Engineering, Heating/Ventilation or an equivalent qualification., • F-Gas Category 1 qualification., • Previous experience carrying out commercial air conditioning maintenance., • Experience within a retail or multi-site environment would be advantageous., • Full UK driving licence., • Experience using a PDA or mobile maintenance system., • Ability to work at height and within confined spaces., • Strong fault-finding and problem-solving skills., • A professional, customer-focused approach. Package & Benefits • £48,500 total salary, inclusive of standby payment, • £2,000 joining bonus (T&Cs apply), • 45-hour working week, • 1 week in 4 call-out rota, • Permanent position with long-term stability, • Varied commercial HVAC environment, • Opportunities to develop your skills and experience If you're an experienced Air Conditioning Engineer looking for a secure, well-paid position in Peterborough, we'd be keen to hear from you. Apply today or get in touch for a confidential chat about the opportunity

Barker Ross is currently looking for CLASS 2 ( HGV) Driver to join our team. The Role Delivering office glass products to customers. Loading and unloading deliveries safely. Driving a Class 2 vehicle responsibly and professionally. Providing a friendly service to customers. Completing deliveries throughout the working day. Requirements Valid Class 2 (C+E/C) driving licence. CPC and Digital Tachograph Driver Card. Good driving record and a responsible attitude. Reliable, punctual and customer-focused. Previous delivery experience is preferred. Hours: Starting at 7:30am , working until finished, usually around 8-9 hours per day . Pay: £16 per hour If you're interested in the position, please get in touch for more information on 01733530023 or come to our Office at 46 Priestgate PE1 1LF Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Caterplus - Food That Feels Like Home Join the Caterplus team at The Spinney . Real food. Real comfort. Real connection. That's what we do every day at Caterplus. We cook fresh, honest meals that bring people together in over-55 communities across the UK. Food that means something - not just something on a plate. If you care about food, people, and doing things properly, you'll feel right at home here. Because we don't just serve meals. We create moments. Caterplus is part of Elior UK - giving you the personality of a specialist brand with the opportunities and support of one of the UK's leading contract catering businesses. At Elior, the safety, dignity and wellbeing of the people we support is our priority. As part of our recruitment process, this role is subject to satisfactory references and an Enhanced DBS check (where applicable). Working Pattern: 3 days out of 7 | 18 hours per week Salary: £13,608.54 (£14.50 per hour) Job ID: 7560 What you'll be serving up... As a Chef you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team. Ensure the food is to the highest standard Ensure the kitchen and service area are always clean, well-presented, and well-stocked Keep up to date with menus and what food is on offer Offer a warm and friendly service Ensure COSHH, Food Safety, and Health & Safety are followed The ingredients you'll bring... Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous catering experience What's on the menu for you... At Elior, we believe people do their best work when they feel supported, valued and able to thrive . That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work. Here's a taste of what you can expect when you join us: Free meals on shift Flexible and part-time working opportunities 28 days holiday, increasing to 31 days after two years' service Enhanced family, personal and compassionate leave policies Paid volunteering days Training, development and career progression opportunities Pension scheme, life assurance and financial wellbeing support Salary Advance, giving you access to a portion of your pay before payday A supportive, inclusive culture where everyone can thrive Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including: 24/7 virtual GP appointments Mental health support, counselling and therapy sessions Physiotherapy services and second medical opinions Online gym and workout programmes Legal and financial advice Nutrition, fitness and lifestyle guidance Meditation and mindfulness resources Dedicated wellbeing helplines and expert support whenever you need it Fancy being part of the recipe? At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day. We're proud that 87% of our colleagues are proud to work here • and we think that's because people are given the support, trust and opportunities they need to thrive. Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience. We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know. Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Barker Ross is currently looking for CLASS 2 ( HGV) Driver to join our team. The Role Delivering office glass products to customers. Loading and unloading deliveries safely. Driving a Class 2 vehicle responsibly and professionally. Providing a friendly service to customers. Completing deliveries throughout the working day. Requirements Valid Class 2 (C+E/C) driving licence. CPC and Digital Tachograph Driver Card. Good driving record and a responsible attitude. Reliable, punctual and customer-focused. Previous delivery experience is preferred.Hours: Starting at 7:30am, working until finished, usually around 8-9 hours per day. Pay: £16 per hour If you're interested in the position, please get in touch for more information on (phone number removed) or come to our Office at 46 Priestgate PE1 1LF Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

GBR Recruitment Ltd are delighted to be working exclusively with a leading specialist vehicle & specialist plant machinery business, recruiting for an experienced Sales Quotation & Tender Administrator, to join their sales department, supporting new sales business development opportunities & continued business growth. Working Monday to Friday over a 39 hour week, in a permanent capacity. Initially 5 days working in the office, then after probation 4 days in the office & 1 day working from home. This is a key role in supporting the preparation, submission & administration of quotations, tenders & bid documentation (RFI, RFQ etc.). The successful candidate will work closely with sales, and wider bid teams to ensure bids are accurate, compliant, and submitted within deadlines. Duties: • Prepare, compile & submit quotations, tenders & bid documentation, • Support the compiling of information fo RFQ's & RFI's, • Review tender documents to identify requirements & deadlines, • Coordinate information from internal departments to produce accurate & competitive proposals, • Maintain quotation & tender records, ensuring all documentation is complete & up to date, • Monitor tender portals & identify relevant tender / bid opportunities, • Ensure tender submissions comply with customer specifications, • Track bid outcomes & maintain feedback reports, • Support contract handovers following successful awards, • Assist with supplier pricing requests & cost gathering, ensuring best value, • Ensure confidentiality of commercial information, • Provide general administrative support to the sales teams if required, • Liaison with the Technical Lead to ensure technical & vehicle chassis details are accurate, • Help maintain an FAQ’s database of tender questions & responses, • Previous experience in bid administration, quotations, sales administration, or tender support, • Excellent organisational and time management skills, • Strong attention to detail and accuracy, • Excellent written and verbal communication skills, • Proficient in Microsoft Office, particularly Excel, Word, and Outlook, • Ability to manage multiple deadlines simultaneously, • Strong administrative and document management skills Ideal Attributes: • Experience supporting tender bids (RFI, RFQ preperation etc.), • Experience using tender portals (i.e. Contracts Finder, Find a Tender Service, Delta eSourcing), • Sales administration & coordination experience, • Experience in plant machinery, agricultural machinery, off highway machinery, municipal machinery or other forms of specialist machinery or vehicles is ideal, • Knowledge of public sector procurement procedures is beneficial, • Experience with CRM & / or ERP systems. This role could suit someone working as a Bid Coordinator, Tender Bid Coordinator, Proposal Coordinator, Tender Specialist, Sales Administrator, Business Support Coordinator, Tender/Bid Administrator, Sales Quotation Coordinator, Tender Coordinator, Business Development Coordinator, Business Development Administrator, Document Controller or similar The role is commutable from Peterborough, March, Chatteris, Holbeach, Huntingdon, Spalding, Sleaford, Oundle, Stamford, Grantham, Corby, Kettering, Rutland, St Neots, St Ives, Boston, Kings Lynn, Wisbech, Thrapston, Wellingborough, Rushden, Raunds & areas close to these Interviews are to take place immediately Apply today

Sales Quotation & Bid/ Tender Coordinator/ Administrator Overview An established business operating within a specialist equipment and solutions sector is looking to appoint a Sales Quotation & Bid Writer/ Coordinator to join its commercial support team. This position will play a key role in supporting customer pricing requests, managing tender opportunities, coordinating proposal submissions, and ensuring sales documentation is completed accurately and on time. The role requires strong organisational skills, attention to detail, and the ability to work with multiple departments to gather information and meet deadlines. Our client offers a full-time, office-based position working 39 hours per week (8:30am to 5:00pm Monday to Thursday and 8:30am to 4:00pm on Fridays), 24 days' holiday plus bank holidays with increased entitlement for long service, a company pension scheme, life assurance, and genuine opportunities for training, development, and career progression. Key Responsibilities Produce customer quotations and commercial proposals. Manage the administration of bid and tender opportunities from initial enquiry through to submission. Review tender requirements and create submission plans to ensure deadlines are met. Obtain pricing, technical information, and supporting documentation from relevant departments. Ensure all customer submissions are accurate, complete, and compliant with stated requirements. Maintain records of pricing activity, bids, and customer documentation. Monitor procurement and sourcing platforms for suitable opportunities. Analyse and record tender outcomes to support future business development activity. Support the transfer of information to operational teams following successful contract awards. Obtain supplier costs and compare available options to support competitive pricing. Work closely with technical specialists to verify product specifications and configuration details. Create and maintain a library of standard responses, supporting documents, and submission templates. Provide wider administrative support to the commercial and customer-facing teams.Candidate Requirements Essential Experience wit quotations, tenders, bids experience is essential Experience of working within manufacturing fo vehicles/ engineerinng/ machines/ plant or similar Strong administrative and document control capabilities. Excellent organisational skills with the ability to manage several projects simultaneously. High level of accuracy and attention to detail. Confident written communication skills. Good knowledge of Microsoft Office applications, particularly Excel and Word. Ability to work effectively under pressure and to strict submission deadlines.Desirable Experience working with procurement frameworks and competitive tender processes. Familiarity with online sourcing and tender management systems. Experience using business management, CRM, or ERP software. Previous exposure to engineering, manufacturing, automotive, plant, construction, or technical product environments.Personal Attributes Methodical and highly organised. Commercially aware and customer-focused. Positive and proactive approach. Able to build effective working relationships across departments. Dependable and able to handle confidential information appropriately. Comfortable working independently and as part of a team. Resilient and able to manage competing priorities. Strong problem-solving skills with a focus on accuracy and quality. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: • 30 days paid annual leave (pro‑rata), rising with length of service, • Pension scheme, • Perkbox retail and online discounts, • Employee Assistance Programme (24/7 support line), • No commute and reduced environmental impact, • Real‑time support while working remotely, • Flexible working patterns to support work‑life, • Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms, • Provide accurate information, resolve queries and deliver high‑quality customer service, • Navigate multiple online systems to update customer records and manage cases, • Follow all call handling, data protection and quality assurance guidelines, • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions, • Escalate issues appropriately and follow required processes for complaints or safeguarding, • Work autonomously in a remote setting, maintaining productivity and service levels, • Attend mandatory training, coaching and performance feedback sessions, • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

We're looking for a confident and motivated Outbound Customer Service Sales Advisor to join our client’s established Peterborough team. Fully office based, working Monday to Friday 8:45 am to 5:15 pm. This Outbound Customer Service Sales Adviso role would suit someone who enjoys building professional relationships, spotting commercial opportunities, and delivering outstanding customer service. You'll work closely with clients and industry partners, helping to grow existing accounts while attracting new opportunities to the business. For this Outbound Customer Service Sales Adviso role previous experience in sales, account management, insurance or financial services environment would be essential, although full product training will be provided. What You'll Need • Strong communication and relationship-building skills, • A positive, self-motivated attitude, • Excellent organisational skills, • Confidence speaking with customers and business contacts, • A desire to learn and develop within a growing business, • Experience within FCA regulated environment What’s on offer for this Outbound Customer Service Sales Adviso role: • Starting salary up to £28,000, • Company pension scheme, • Attendance bonus, • 29 days holiday including bank holidays increasing with length of service, • Free worldwide multi-trip travel insurance, • Ongoing training and career development opportunities, • Wellbeing support and employee discount scheme, • Friendly and supportive working environment + other great benefits Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data

Regional Premises Manager Location: Peterborough, Cambridgeshire Salary: £46,579 – £49,817 per annum Hours: 37 hours per week, 52 weeks per year Contract: Permanent, Full Time Closing Date: 30 September 2026 Regional Premises Manager – Education We are currently recruiting on behalf of a well-established and successful education trust for an experienced Regional Premises Manager to join their Estates Team. This is an excellent opportunity for an experienced estates, facilities, property or premises professional to oversee a number of school sites across the Peterborough region. The Role As Regional Premises Manager, you will oversee estates and facilities across a number of academy sites in the Peterborough region. You will work closely with Principals, senior leaders, premises teams, contractors and external partners to ensure sites are safe, compliant, well maintained and fit for purpose. The role offers a hybrid working arrangement, with approximately three days visiting academy sites and two days working from home, depending on operational needs. About You We are looking for an experienced estates or facilities professional with excellent communication and relationship-building skills. You will be confident working with staff at all levels, managing contractors and maintaining high standards across multiple sites. Key Requirements The successful candidate will have: Experience in estates, facilities, property or premises management Strong knowledge of health & safety, safeguarding and statutory compliance Experience managing maintenance programmes, planned works and projects Experience procuring and managing contractors Experience leading and developing teams Excellent communication, customer service and organisational skills Strong IT skills and experience using compliance/management systems The ability to manage competing priorities across multiple sites A full UK driving licence, access to a vehicle and willingness to travel This is a fantastic opportunity for an experienced estates professional to play a key role in providing safe, well-managed and welcoming environments for pupils and staff

Senior Air Conditioning Engineer £45k-£50k Company Based in Peterborough Full job description My client are seeking an experienced and motivated Senior/Lead Air Conditioning Engineer to join their growing team. This is an excellent opportunity for a highly skilled professional who can hit the ground running, take ownership of projects, and provide technical leadership on site. My client are looking for an individual who is committed to delivering high-quality workmanship, supporting junior engineers, and contributing to the continued success of the business. In return, my client offers a competitive package, a supportive working environment, and genuine opportunities for career progression and long-term growth for the right candidate. You can be based across East Anglia and East Midlands. Main Duties include: • Installation and commissioning of air conditioning systems, including small splits, VRV's and Ventilation Products, • To provide a professional service and represent the company in a way which ensures customer satisfaction., • Ensure the proper servicing and maintenance of equipment under contract to the company is carried out., • To take a pro-active approach to client liaison and ensure that concerns are dealt with or relayed to management, as necessary, • To ensure that administration requirements are actioned on time and all necessary documents / records are maintained accurately., • Working in a safe manner, at all times, complying with current Health & Safety legislation Required Certifications: • NVQ level 2 - Air Conditioning – Preferred, • F-Gas Qualifications - Essential, • Skill Card, • Previous experience installing a variety of Air-Conditioning systems, • Full driving licence Personal Skills: • Customer focused individual with proactive approach to working, • Ability to work on own initiative and or as part of a team, • Ability to work safely at all times and the ability to understand contract and Health & Safety requirements/regulations, • Possess effective communication skills with ability to write technical reports and communicate verbally with supervisor, manager, and customers, • Ability to use electronic handheld devices., • Ability to identify issues or risks that require escalation as necessary to Supervisor or Manager. What my client offer: • Competitive salary, dependent on experience, • 25 days holiday + statutory days, • Overtime, stay away allowance, • Company Vehicle, • Uniform & PPE, • Specialist Tools, • Company Pension, • Private Medical Insurance Please Note: This position involves working away from home when certain jobs require it. Job Types: Full-time, Permanent Pay: £45,000.00-£50,000.00 per year Benefits: Additional leave Company car Company events Company pension Health & wellbeing programme Licence/Certification: • Driving Licence (required) Work Location: On the road If this sounds like you please send your current cv to George for a informal chat

Field Sales Executive Location: Regional Field Sales (Your Local Area) Contract Type: Freelance / Self-Employed (Commission-Only) Compensation: Uncapped Upfront Commission + 5-Year Recurring Revenue | OTE £7,000-£10,000+/month Build a Business. Build Wealth. Build it with SumUp. Ready to take on building your own business, backed by one of the world's leading fintech brands? This is just a job, its opportunity to drive your own journey Some people are looking for a salary. Others are looking for freedom. We are looking for entrepreneurs. As a self-employed SumUp Field Sales Partner, you are not taking a job - you are building your own business with the full backing of one of the world's leading fintech brands. You will represent technology trusted by millions of merchants globally, while creating a compounding income stream that is directly linked to your ambition and your closing rate. There are no limits on what you can achieve. For those who fully commit, six-figure earnings are a realistic first-year outcome. Many of our most successful Sales Partners earn £200,000+ per year, and our second-year entrepreneurs are already on the path to building million-pound businesses - driven entirely by the power of recurring residual income. It's not just the top performers seeing exceptional results either; almost half of our Sales Partners are currently generating around £7,000 per month, demonstrating the strength and consistency of the earning opportunity. This isn't just a job - it's an asset that grows year after year. The Financial Blueprint (Partnership bonuses) We are more than just a card reader, you can build and grow your business across offer one of the most competitive commission structures in the payments technology industry: Upfront Commission: 50% of the upfront contract value paid immediately upon sign-up (average upfront value per merchant: approx. £500). Lifetime Residuals: Lifetime Residuals: Earn 25% recurring income from the transaction volume of every merchant you sign, paid monthly for up to 5 years. To support your first 3 months, your residuals are enhanced by up to 3 while you build your portfolio. Hardware & Software Incentives: Additional direct commission on every card reader sold. Earnings Benchmark: 40% of our active independent partners consistently earn £7,000+/month. Our top performers are well beyond that. Note: This is a 100% commission-only, self-employed role. There is no basic salary. Your financial outcome is entirely a reflection of your drive, discipline, and sales competence. Your Daily Operation The most successful Sales Partners do not wait for opportunities - they create them. Here is what building your business looks like week to week: Fearless Prospector: Prospecting a minimum of 30 local SMEs every day through face-to-face visits and outbound outreach - retailers, restaurants, cafes, beauty salons, and beyond. Consultative Selling: Analysing each merchant's current payment setup, identifying genuine pain points, and presenting SumUp's full ecosystem - payments, POS, and operations - as the superior long-term solution. Pipeline & Territory Management: Owning your designated territory while recognising you're free to generate business anywhere in the UK. Planning your sales week independently, managing your CRM, and progressing merchants from initial conversation through to hardware installation and onboarding. Meaningful Conversations: Creating at least three real sales conversations every day and converting them into 3-5 new merchant partnerships every week. Relationship Building: Becoming the recognised payments expert within your local business community - the person SME owners call first. Consistency creates momentum. Momentum creates freedom. Launch Your Business Properly Every entrepreneur starts somewhere. Your journey begins with a dedicated full-time training week where you will learn everything you need - the product, the pitch, objection handling, CRM, and territory strategy - to build your business with confidence from day one. After that, you are in control of your diary, your pipeline, and your future - with ongoing coaching from experienced field sales leaders who are invested in your success. We also offer appointments to our most committed partners as your relationship with SumUp develops. You will never build alone. SumUp gives you the credibility, technology, product range, and support of one of the world's fastest-growing fintech companies - so you can focus entirely on what matters: winning merchants and building your portfolio. Critical Requirements - Who We Are Looking For This is a high-reward role designed for resilient, self-directed sales professionals. You will only succeed here if you meet the following: Proven Track Record: Experience in high-rejection, face-to-face or B2B sales environments - field sales, door-to-door, telecoms, energy broking, merchant services, or similar. The Hunter Mindset: You do not wait for leads. You love the cold approach. You possess advanced objection-handling skills and treat every "no" as data, not defeat. Financial Resilience: You understand self-employment and have the financial stability to bridge an initial pipeline-building phase before residuals begin compounding. Self-Discipline: You operate entirely self-directed. You do not need daily management, corporate supervision, or external motivation to show up and perform. Commercial Awareness: You understand what a recurring revenue asset is worth and can articulate that value to a business owner in plain English. Who This Role is NOT For Individuals seeking a secure monthly base salary or corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio? If you have the drive, the resilience, and the B2B sales experience to back it up - and you want to build something that pays you long after the sale is made - we want to hear from you. Apply now to submit your profile and schedule an introductory call with our partner team. Let's talk numbers. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. TPBN1_UKTJ

Assistant Patient Catering Manager Peterborough £34,700 per annum Medirest Compass Group UK & Ireland Full Time Permanent Lead a Vital Catering Service That Makes a Real Difference Are you an experienced catering professional with a passion for food safety, patient experience, and leading large teams? We're looking for an Assistant Patient Catering Manager to join our healthcare catering team in Peterborough. This is an exciting opportunity to support the management of a busy patient catering operation, ensuring high standards of food quality, safety, service delivery, and customer satisfaction are achieved every day. You'll play a key role in leading a large catering team, maintaining compliance, and delivering an exceptional service that positively impacts patients, visitors, and staff. What You'll Be Doing As Assistant Patient Catering Manager, you'll support the Patient Catering Manager in the day-to-day management of catering operations, ensuring the delivery of a safe, efficient, and high-quality service. Key responsibilities include: Supporting the management and development of a large catering team. Ensuring the preparation and service of food meets agreed quality and performance standards. Maintaining compliance with all food safety, allergen management, and health & safety procedures. Supporting operational planning, staffing, stock control, and resource management. Monitoring budgets and food costs to ensure efficient use of resources. Building and maintaining strong relationships with clients, patients, and stakeholders. Supporting recruitment, training, coaching, and development of team members. Ensuring compliance with company policies, NHS standards, and contractual requirements. Driving a culture of continuous improvement, customer service, and operational excellence. Acting as a role model for professional standards, safety, and service delivery. What We're Looking For We're seeking a confident and experienced catering leader who can motivate teams, maintain high standards, and thrive in a fast-paced healthcare environment. Essential Previous operational experience within a catering environment. Experience leading and managing large teams. Strong knowledge of food production and service operations. Excellent communication, organisational, and people management skills. Financially aware with good IT skills. NVQ Level 1 & 2, City & Guilds 706/1 & 706/2, or equivalent qualification. Basic Food Hygiene Certificate. Understanding of customer service excellence and client expectations. Ideal Candidate Level 4 Food Safety qualification or willingness to undertake Level 4 Food Safety training. Strong knowledge of Food Safety legislation, HACCP principles, and compliance procedures. Excellent understanding of allergen management and food safety controls. Previous experience or knowledge of Modified Texture Diets (IDDSI). Experience managing and leading large operational teams, ideally around 100 team members. Previous experience within contract catering. Experience working within healthcare, patient catering, or a regulated catering environment. Self-motivated, adaptable, and capable of leading through change. Ability to develop, inspire, and engage teams to achieve outstanding results. Why Join Medirest? Medirest is the specialist healthcare operating company of Compass Group UK & Ireland. We provide catering, domestics, portering, security, reception, and support services across more than 130 NHS Trusts and private healthcare facilities nationwide. Joining Medirest means becoming part of a business dedicated to improving patient experiences through exceptional service delivery. You'll be supported by a leading organisation that invests in its people, values innovation, and offers genuine opportunities for career progression. Diversity & Inclusion Compass Group UK & Ireland is committed to creating a workplace where everyone can be themselves and thrive. We celebrate diversity and are dedicated to providing equal opportunities for all colleagues regardless of background, belief, or experience. Apply Today If you're a people-focused catering leader with a strong operational background and a passion for delivering exceptional patient catering services, we'd love to hear from you. Join us in making a real difference every day. TPBN1_UKCT

Contract Personnel are pleased to be recruiting 7.5 Tonne Drivers in the Suffolk area. As a 7.5 Tonne Driver you will be working for our client within the Metal Fabrication industry. Drivers will be delivering stainless steel products to various locations across the Eastern Region. There will be aspects of manual handling and customer service when delivering. Securing and checking the load on a regular basis is a massively important part of the role. Drivers Must Hold: Full UK Driving Licence with C1 entitlement Digital Tacho Drivers Qualification Card (CPC) Full understanding of Road Traffic Laws Benefits of working for Contract Personnel: Designated Driving Team 30 Years of Industry Knowledge PAYE Scheme Holiday accrual Weekly Pay 24/7 Service Our Honest Approach Driver Referral Scheme We work closely with all our Drivers building excellent working relationships, enabling us to find the right job for you and your situation. For further information, please contact the driving team on (phone number removed) or email us on

Conveyancer - Peterborough - Attractive Package ALH Recruitment are looking to recruit a Conveyancer with immediate effect for our client who continue to grow and dominate their market, based in Peterborough. Conveyancer: Are you an experienced Residential Conveyancer looking for a new challenge and would like to join an exciting and expanding firm.The successful applicant must be able to manage a caseload from instruction through to completion, whilst also supervising any post-completion requirements. Responsibilities will include: • Reporting to clients on the legal title and searches., • Raising and replying to pre-contract enquiries., • Drafting and approving contracts and transfer deeds., • Ensure compliance with AML and KYC requirements., • Reviewing and reporting on mortgage offers., • Liaising with lenders, estate agents, conveyancers and other third parties Essential Skills / Responsibilities: • Ability to carry a caseload of 70 files (approx. 80% Freehold / 20% Leasehold)., • Conduct Leasehold transactions without supervision., • High level of customer service., • Willingness to help with the training/mentoring of other staff., • Comfortable with face-to-face client meetings., • Ability to deal with Shared Ownership and Newbuild properties., • Licensed Conveyancer / Solicitor / CILEX. Desirable skills / Competencies: • Ability to deal with Shared Ownership and Newbuild properties., • Licensed Conveyancer / Solicitor / CILEX. If you feel you have the skills and experience to step into this exciting Conveyancer position please apply below

Member Services Manager (Contract Type 12 Month Fixed Term Contract) | £47,780 - £56,738 Westpoint, Peterborough, PE2 6FZ (Hybrid) | 35 hours per week | Full-time | Global Organisation Lead a team that puts our members at the heart of everything we do Are you an experienced customer service leader who thrives on delivering exceptional service, developing high-performing teams, and driving continuous improvement? We are looking for a confident, forward-thinking and proactive Member Services Manager to lead our frontline Member Services team, ensuring every member and customer interaction reflects the high standards and values of CIPS. This is a pivotal leadership role where you'll inspire and develop a team of customer service professionals, champion service excellence, and use customer insight to influence improvements across the organisation. About us The Chartered Institute of Procurement & Supply (CIPS) is the world’s leading professional body for procurement and supply, with over 70,000 members worldwide. With a Royal Charter, we’re driven by a clear purpose: to raise standards, build capability, and support ethical, high-performing supply chain professionals globally. What you’ll be doing You'll lead the day-to-day operation of our Member Services function, ensuring member and customer enquiries are handled efficiently, accurately and in line with organisational standards. Working closely with your team, you'll create a culture focused on delivering an outstanding customer experience while meeting service levels and quality measures. Using customer insight, complaints data, satisfaction surveys and operational performance metrics, you'll identify trends, risks and opportunities to improve the member journey. You'll work collaboratively with stakeholders across the organisation to implement service improvements and enhance the overall customer experience. You'll also play a key role in coaching and developing your team, managing performance, supporting change initiatives and embedding new systems and processes. As a customer champion, you'll ensure the voice of the member is represented across the organisation and used to drive continuous improvement What we’re looking for You'll bring proven experience managing a customer or member services team and be passionate about delivering exceptional customer experiences. We're particularly interested in candidates who can demonstrate: Proven experience leading customer service or member services operations. Strong people management, coaching and team development skills. Experience managing complex customer enquiries, complaints and escalations. The ability to analyse performance data and customer feedback to drive service improvements. Excellent stakeholder management skills, with the ability to influence and collaborate effectively across an organisation. Experience within a membership organisation, professional body or regulated environment would be advantageous but is not essential. What you’ll get – an array of benefits, including: 25 days holiday + bank holidays Private medical insurance (BUPA) Pension scheme Life assurance (4x salary) Bonus scheme (non-contractual) * On-site restaurant and other great facilities including a gym. Why join CIPS? At CIPS, you'll have the opportunity to lead a function that makes a real impact on our members' experience. You'll work with colleagues across a global organisation, influence change, and help shape the future of our member services offering. You'll join a collaborative, values-led organisation where continuous improvement, professional development and customer excellence are at the heart of everything we do Ready to apply? If you're an experienced customer service leader ready to make a meaningful impact in a global membership organisation, we'd love to hear from you. Apply now with your CV and a short covering letter telling us what excites you about the role and what you’ll bring to the team. Please apply to (url removed). We can’t wait to hear from you

Social Care Recruitment Consultant Location: Hybrid - 2 days per week in office (Ipswich, Northampton, West Midlands, Milton Keynes, Peterborough or Cambridgeshire) / 3 days from home Salary: Competitive + Bonus Contract: Full-time, Permanent (37 hours per week) About Opus People Solutions Since 2014, Opus People Solutions has provided temporary, interim and permanent resourcing solutions to public sector and educational organisations across the UK. Our vision is to be the recruiter of choice within the public sector in our chosen markets. We achieve this by offering innovative, ethical and cost effective recruitment solutions that help our clients build and maintain high performing workforces. Our values are at the heart of everything we do: Teamwork, Adaptability, Trust, Respect and Excellence. The Opportunity We are looking for a Social Care Recruitment Consultant to join our Managed Service team. This is an exciting opportunity to work within a specialist team supporting local authorities across the UK with the recruitment of professionals who make a real difference in their communities. While Qualified Social Workers form a significant part of our recruitment activity, we also recruit for a broad range of roles including: Children's and Adults' Social Workers to Service Managers Occupational Therapists Family Support Workers Youth Justice Professionals Health Visitors SEN Professionals Other specialist social care and education rolesWorking within our Managed Service team, you will build strong relationships with local authority clients, agency suppliers and our in house direct recruitment team to deliver outstanding recruitment solutions across children's and adults' services. This role is ideal for someone who enjoys building relationships, solving recruitment challenges and delivering excellent customer service within a fast-paced and rewarding environment. What You'll Do Build strong relationships with local authority clients and develop a thorough understanding of their recruitment needs and workforce challenges. Work closely with our in house direct recruitment team to fill vacancies across children's and adults' services. Manage relationships with agency suppliers to ensure vacancies are filled effectively when direct recruitment solutions are not available. Source, screen and shortlist suitable candidates against client requirements. Advertise vacancies across job boards, websites and social media platforms. Coordinate interviews and manage the end to end recruitment process. Prepare candidate profiles and submit suitable applicants to clients. Keep clients, candidates and suppliers informed throughout the recruitment journey. Negotiate pay rates and placement arrangements. Work closely with the Compliance Team to ensure all candidates meet compliance requirements before placement. Maintain accurate records and data within recruitment systems. Attend client meetings, supplier calls and workforce planning discussions. Manage customer experience, including feedback, satisfaction monitoring and issue resolution. Support service improvement initiatives and business development activities. Achieve agreed KPIs and operational targets.We're Looking For Someone Who Is a confident communicator with excellent relationship-building skills. Can effectively manage multiple priorities and deadlines. Is highly organised with strong attention to detail. Thrives in a fast paced, service driven environment. Has strong problem solving and negotiation skills. Enjoys working collaboratively as part of a team. Demonstrates resilience, initiative and a proactive approach. Has strong customer service and stakeholder management skills. Is commercially aware while maintaining a customer-first mindset. Is proficient in Microsoft Office and other recruitment systems.Previous recruitment experience is desirable, particularly within social care, public sector, healthcare, education or managed service recruitment. However, we are equally interested in individuals with strong experience in customer service, account management, stakeholder engagement or relationship management who are looking to develop a career in recruitment. Why Join Opus? Hybrid working with a mix of office and home working Quarterly bonus scheme Company pension Employee discounts Career progression opportunities Ongoing learning and development Supportive and collaborative team culture Opportunity to build a rewarding career within a growing organisation The chance to make a real impact by helping local authorities recruit the people who deliver vital services to children, families and vulnerable adultsReady to Make a Difference? Every placement helps local authorities deliver essential services and improve outcomes for communities across the UK. If you're passionate about people, relationships and delivering excellent service, we'd love to hear from you. Join Opus People Solutions and help shape the future of social care recruitment

Job Title: Asda Fire and Security Technician Location: Peterborough Contract Type: Permanent Working Hours: 42.5 Salary: £39,199.29 Basic Salary (Inclusive of Standby Payment) Benefits: Overtime, 33 Days Holiday, Private Pension, Private Health Care, Life Insurance, Employee Discounts,Specialist Tools Provided, Company Vehicle, IT Equipment, Refer a Friend Bonus, Discounts and Cashback at hundreds of supermarkets and retailers. Due to continued success and exciting growth within our business, we’re expanding our team to support new client contracts across the UK. You’ll become part of a supportive, collaborative team where your contribution is valued, development is encouraged, and there are genuine opportunities to progress as the business continues to grow nationwide. We have an exciting opportunity for a Fire & Security Technician role. This position is responsible for carrying out repairs and planned preventative maintenance of fire & security equipment across Asda sites. Key Accountabilities: • To undertake maintenance and repairs in accordance with KPIs set by the customer including, but not limited to response, repair, first fix, and closure., • To ensure all planned, reactive and statutory works designated to a CCTV engineer is carried out in accordance with contractual obligations as set out in the City FM Bookcase., • To complete the PPM works within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures and satisfactory standards., • To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt out of hours will be referred to the specialist in the first instance., • To identify non-repairable faults in equipment and propose corrective course of action. Knowledge, Skills and Abilities: Essential: • GCSE standard, • Electrical Competency Qualification (NVQ/City & Guilds), • CCTV IP/analogue systems, • Fire alarm systems Desirable: • IPAF licence holder (training will be provided) The ideal candidate: • Ability to work with minimum supervision, • Communication skills (written and verbal), • Full driving licence, • Ability to distinguish colours to the standard required for maintenance and repair of electrical/ electronic equipment and appliances

Our Peterborough based client is looking for a highly organised Service Desk Controller to join them on a full-time permanent basis, working Monday to Friday working 40 hours per week, between the hours of 7:30 am – 5 pm on a rota basis. Opportunity to work from home, 1 day per week after successful probation. As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Key Responsibilities for the Service Desk Controller • Handle customer enquiries by phone and email., • Schedule field engineers and manage daily workloads., • Coordinate service calls, parts orders and job planning., • Raise invoices and maintain accurate service records., • Follow up quotations and ensure high levels of customer satisfaction. Experienced needed for the Service Desk Controller • Experience in service coordination, engineer scheduling or workshop planning.., • Excellent organisational, communication and IT skills., • Able to prioritise workloads and work effectively under pressure., • A positive, customer-focused team player with strong attention to detail. Benefits In return, our client is offering a starting salary of up to £34,000 depending on experience, 24 days annual leave plus public holidays, contributory pension, hybrid working model post probation, sick pay, life assurance, healthcare scheme. Send your CV now for consideration and review. Interviews will commmence in October Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data

Location: Contracted to our Peterborough office with the flexibility for hybrid working Salary: £26,500 – £29,000 depending on experience Hours: Full time, 37.5 hours per week (Monday to Friday) Contract: Permanent Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. As a supporter care operations officer, you will play a key role in supporting the day-to-day operations of the Supporter Care and Finance teams, helping to deliver an excellent experience for our supporters. The Role Support the day-to-day operations of the Supporter Care and Finance teams, combining operational administration, financial processes and supporter care Carry out Gift Aid validation, reporting and reconciliation Administer direct debits and process donations accurately and efficiently Respond to supporter enquiries, including via social media channels Identify opportunities to improve ways of working and enhance the supporter journey Ensure all processes are completed accurately, efficiently and to a high standard What We're Looking For Experience of working in a customer services role, with strong administration and telephone skills Experience interacting with customers through social media channels Ability to plan and prioritise tasks effectively Competent in Microsoft Office products, with intermediate-level Microsoft Excel skills Confident reconciling differences in figures, for Gift Aid validation, monthly reporting and other tasks About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. How to Apply Please complete the online application form and submit together with your CV. Closing date: Thursday 17 September 2026. Telephone interviews will be held week commencing 21 September 2026. Interviews will be held in our Peterborough office week commencing 28 September 2026. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. No agencies please. You may have experience in the following: Supporter Care Officer, Customer Service Administrator, Donor Care Officer, Supporter Services Officer, Fundraising Administrator, Gift Aid Officer, Finance Administrator, Customer Care Advisor, Donations Officer, Charity Administrator, Not for Profit, NFP, Third Sector, Charities, etc

Salary: £31,805 per annum (£17.48 per hour) Location: Hybrid, Peterborough (fully onsite during training) Contract: Permanent, full‑time Hours: 35 hours per week, Monday to Friday between 8am and 6pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be About the role We’re looking for a customer‑focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes. You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well‑written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You’ll be working in a fast‑paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution‑focused approach. By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future. Salary The spot salary for the Complaints Resolution Partner post is £31,805 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. Complaints Resolution Partner Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned date: 29th & 30th September via Teams Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance. Planned date: 6th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. A place to build a future We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here’s what you can look forward to: Generous time off – 28 days holiday plus bank holidays (pro-rata for part time), an extra day for your birthday, and the option to buy more. Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed. This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do. We’re Committed to Inclusion We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license

TSB | Customer Service Consultant | Branch Banking | Boscombe | 12 Month Fixed Term Contract. Experience delivering excellent customer service across multiple channels. Experience supporting customers with financial products or services.

Has an overall passion for customer service.