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Job Description Manufacturing Services Manager Midlands Full Time / Days Domestic Travel Required Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. An exciting opportunity has arisen within the central Manufacturing Services team in Civil Aerospace Manufacturing Operations. The primary purpose of Manufacturing Services is to maintain safe, capable, compliant and available assets to minimise customer disruption and maintain a safe workplace, therefore playing a critical role to the success of the organisation. Within the central team our role is to enable functional capability to deliver operational excellence through the lens of people and organisation, business processes and tools, systems, service contract delivery, and improvements. As a Manufacturing Services Manager within the central team you will: Collaborate across business and functional boundaries at all levels of the organisation to deliver objectives. Have responsibility for developing and delivering functional strategies. Identify and build upon current best practice to design, develop and deploy processes and standards. Promote and foster a culture of continuous improvement. General accountabilities include: Implement the Company Health, Safety and Environment (HSE) policy in all aspects of Manufacturing Services, understand and deploy legislative requirements and HSE Management and Control Standards through effective communication, processes and actions that support safe and compliant workplaces and equipment. Use deep knowledge and understanding of external commercial, compliance and regulatory factors, in the context of maintenance and inspection, to develop best practices and improve processes and/or services. Develop specialised depth and/or breadth of expertise in Manufacturing Service technical competences and service lines, with particular focus on areas of defined responsibility to provide support to the business teams. Understand the IT systems we use to drive our management and leadership activity. Competent in the use of tools to manage Manufacturing Services performance. Can communicate using digital tools, with the ability to communicate a wider digital strategy. Actively seek out industry best practice in the use of innovation and technology to support development of future Manufacturing Services strategies. Solve complex problems and influence the way others solve problems in their specialism; use advanced analytical thought to exercise judgement and identify innovative solutions. Communicate difficult concepts and influences others including internal and external stakeholders and customers/suppliers to achieve required outcomes. Identifies, develops and shares best practice across organisational boundaries to support continued improvement of functional capability to achieve operational excellence. Collaborate effectively with others, using influencing skills and networking ability to achieve objectives and gain buy-in from wider business to implement and sustain new standards, processes and ways of working. Provide technical coaching, leadership and direction to teams within Manufacturing Services. Support procurement and financial processes associated with areas of responsibility. This will include representing Manufacturing Services in commercial activity and managing relationships with suppliers and service providers. Implement and lead global Communities of Practice to support best practice sharing and continuous improvement. Impact the achievement of customer, operational, project or service objectives within and outside their own team; work is guided by the policies of their business and/or function. The main focus of the roles shall be: HSE • Regulatory/Legislative requirements/understanding Engineering, • Process, Machinery and Functional Safety, Asset Management/ Asset Lifecycle Management, Technology Digital Solutions / IT, • Reporting, CMMS, Technology Assurance, • Compliance, Investigations People Capability, • Skills, Training, Development Processes and Standards, • Design, Development, Deployment, Sustainment Risk, • Management, Reduction Preferred Requirements / Experience: Degree level qualification or equivalent in a relevant engineering discipline. Breadth and/or depth of expertise in Manufacturing Services technical competences. Strong understanding of legislative health and safety requirements relevant to maintenance and inspection / asset management. Good working knowledge of CMMS systems and digital tools e.g. IBM Maximo, Microsoft Power BI. Knowledge, experience and/or qualifications in Process, Machinery and/or Functional Safety. Can demonstrate strong programme management skills having led transformation projects to deliver business requirements. Is familiar with continuous improvement methodologies such as six sigma and lean (Green and/or Black Belt desirable but not mandatory). Proven track record of delivering business results. Can demonstrate strong corporate and leadership behaviours. Can communicate and influence effectively at all levels both in, and external to, the organisation. Proven ability to collaborate effectively with an extended network to create positive working relationships. Ability to work well within a small, remotely based team. Is self-motivated and driven to achieve high quality results. Takes responsibility for own development, with particular focus on their leadership and technical skills. Has attended relevant leadership development programmes. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 18th February As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Services Posting Date 03 Feb 2026; 00:02 Posting End Date 18 Feb 2026PandoLogic. Keywords: Manufacturing Manager, Location: Derby, ENG - DE23 8NX

Your new company Working at our client's modern office in Derby, you will report to the Customer Service Manager/Head of Customer Service. Your new role • You will provide customers and clients with exceptional aftersales service and management of the rectification of defects., • Ensure customers experience a smooth transition, • Liaise with customers on the reporting of any issues, • Assist in organising and coordinating maintenance operatives, • Work closely with contractors, • Assist in managing defects to an effective resolution, • Work within the team to maintain a high standard of customer satisfaction results, • Set up new contracts, • Update files, • Take calls, • Respond to emails, • Keep customers updated on progress., • Book appointments, • Raise work schedules, • Send out appointment letters, • Provide monthly reports, • Develop relationships What you'll need to succeed You will have a working in a customer service environment, have excellent communication skills and a telephone manner. Attention to detail and organisational skills Use of IT packages - MS Word, Outlook, Excel, PowerPoint Knowledge of construction, with knowledge of complaint and ombudsman complaint handling. What you'll get in return This is a full-time office-based role. Hours - Thurs 8.30am - 5pm and Fri 8.30am - 4.30pm with a 1-hour lunch 3-month fixed term contract with the potential of leading to a permanent position.Parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join Refresco as a National Account Executive on a maternity cover, and play a key role in supporting our Account Controller with some of our high-profile, premium accounts. We’re looking for candidates who already have some commercial exposure, or ambitious graduates with a genuine interest in developing a career in FMCG sales and account management. National Account Executive - Contract Manufacturing Monday – Thursday 8:30 am – 5 pm and Friday 8:30 am – 4 pm Hybrid – work 2 days from home FTC Reward & Benefits: • Annual bonus and regular pay reviews, • Hybrid working, • Early Friday finish to kick start your weekend, • 28 days of annual leave plus bank holidays, • Option to purchase additional leave, increasing your allowance to 31 days plus bank holidays, • Life assurance, • 24/7 virtual GP access for you and your family, • Free eye care vouchers and discounted glasses, • Employee referral scheme with bonuses for successful referrals, • GroceryAid support services offering financial, legal, wellbeing and practical guidance, • Cheers benefits platform providing discounts, free perks, and wellbeing tools, • Free onsite parking and discounted products Key responsibilities: • Collaborate with the Account Controller to achieve business unit goals, including maintaining positive customer relationships and implementing business plans., • Manage promotional calendars to ensure timely submissions and measure outcomes effectively., • Coordinate and communicate all commercial activities that drive changes to Refresco UK products, while monitoring costs and identifying optimisation opportunities., • Take responsibility for delivering budgeted price increases and associated EBITDA, managing customer sales ledgers, and reducing aged debt., • Lead specific projects, evaluate commercial activities, and analyse sales data to provide actionable insights., • Update forecasting teams on product changes, ensuring smooth transitions and minimising obsolescence., • Support customer service KPIs, respond to inquiries professionally, monitor competitor activity, and build strong internal relationships., • Work with the Refresco brands team to optimise shelf space and continuously develop account management skills. About you The ideal candidate could be a graduate keen to start a career in FMCG, or someone with recent experience in a commercial function. What matters most is a positive, can-do attitude, strong drive, and the motivation to succeed. You’ll also bring confidence in working with others, the ability to present ideas clearly, solid Excel skills, and a genuine interest in the FMCG sector. Experience with top six retailers would be an advantage, but it’s not essential — we’ll support you to develop the expertise you need. About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand. Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. ___. Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started. We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether it’s packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.

We’re recruiting an HR Administrator on a fixed-term contract until 31st December 2026 to support our HR team during an exciting payroll system implementation. This is a great opportunity to gain broad experience across the wider HR function, keeping day-to-day HR activities running smoothly while the team focuses on the project. Ideal for someone organised, detail-oriented, and eager to learn in a fast-paced, varied HR environment. HR Administrator Monday to Friday – 38 hours FTC Kegworth Reward & Benefits: • Annual bonus, • Hybrid working, • An enhanced holiday allowance of 28 days annual leave, • Purchase 3 additional holidays per year, • Free on-site parking, • An early 4pm finish on a Friday, • 24/7 access to a virtual GP for you and your family, • Free eyecare vouchers, and highly discounted glasses, • GroceryAid – a support service offering financial, legal, wellbeing and practical support, advice and counselling, • Cheers – access to an award winning benefits platform offering discounts, free perks, and well-being tools for all Employees About the Role: The HR Administrator is a key member of the HR Services team, responsible for delivering efficient, timely and compliant HR administrative support across the entire employee lifecycle. This role is pivotal in ensuring day-to-day HR activities are completed in line with internal policies, employment legislation, and GDPR. As the HR Administrator, here are your key areas of focus: • Manage the Central HR mailbox, responding to queries promptly and accurately., • Maintain HR systems and employee records (new starters, leavers, changes) and issue related paperwork., • Ensure employee files and sensitive data are handled securely and in line with GDPR and company policies., • Provide admin support to Recruitment, including interview scheduling and onboarding., • Raise and process HR purchase orders/invoices and liaise with suppliers., • Support with tracking licences, certifications and compliance documents. About you We’re looking for someone with administration experience, ideally within HR (not essential). You’ll have strong attention to detail, excellent organisational skills, and a willingness to learn and work in line with GDPR requirements. Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far. Find out more about the Refresco Values here: ___ If you fit this profile and are excited by this opportunity, we would be delighted to hear from you! About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand. Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. ___. Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started. We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether it’s packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.

Temporary Receptionist Location: Derby Contract: Temporary - Holiday Cover (approx. 30-35 days per year) We're recruiting for a friendly, professional Receptionist to provide holiday cover for a confidential corporate client in Derby. This is a flexible, ad-hoc role across the year, ideal for someone who enjoys working in a busy, professional office environment. You'll be the first point of contact for visitors and staff, helping to create a welcoming and well-run workplace while supporting the Facilities Manager with day-to-day office operations. What you'll be doing Welcoming visitors and managing reception/front-of-house Booking and setting up meeting rooms Handling phone calls, emails and enquiries Keeping meeting rooms and front-of-house areas tidy and presentable Supporting facilities, contractors and office services Managing post, deliveries and visitor parking Assisting with health & safety checks and office eventsWhat we're looking for A friendly, professional and reliable person Strong communication and customer service skills Some experience in office, reception or facilities roles Comfortable using Microsoft Office and basic systems A good awareness of health & safety in the workplaceThis is a flexible, temporary opportunity ideal for someone who enjoys variety, customer interaction and working in a professional corporate setting. You will be an important part of ensuring the office continues to run smoothly during holiday and absence periods. Interested? Call TurnerFox Recruitment on (phone number removed) or email your CV

Maintenance Engineer £53,101 • Castle Donington – Suez shift Package details: 22 days holiday per year, 6% healthcare, life insurance. Why Join Us? Benefit from a comprehensive training programme, including detailed inductions, safety risk assessments, clear standard operating procedures (SOPs) and IPAF certification. Work on a state-of-the-art site equipped with advanced technology. Join the UK's leading automation business, generating €700 million annually on a global scale. Be part of a confident team of 33 skilled maintenance engineers. About the Company They are are a well-established systems integration business operating within the warehousing and logistics automation sector. With over 20 years of successful operation, they have a strong UK presence. Their core focus is the design and manufacture of automated storage and retrieval systems, alongside providing on-site resident maintenance and service solutions for customers nationwide. Maintenance Engineer Role Carry out planned and reactive maintenance. Maintain automated conveyors and picking systems. Perform electrical and mechanical maintenance and breakdown repairs across all site equipment. Identify continuous improvement (CI) opportunities. Mechanical strip-down and re-assembly, basic field wiring, machine calibration, and system testing. Ensure day-to-day maintenance of site material handling equipment (MHE) is carried out to a high standard. About You To be considered for this maintenance engineer position you should be/have the following: Automation experience is preferred but not essential. A customer-focused engineering mindset. Strong computer skills. A recognised Level 3 engineering qualification or equivalent. If you are ready to take the next step in your career as a Maintenance Engineer, we would love to hear from you. Please apply now to join our team. How to Apply Apply now: call Rio Justin on or email your CV to . ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation, and General Engineering recruitment across both permanent and contract roles. For more opportunities like this one, please visit our website. ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation TPBN1_UKTJ

Service & Sales Engineer Derby DE21 £45,000-£50,000 This is a well-established international manufacturing business with a history spanning several decades. The company designs, engineers, and supplies high-quality equipment and systems to customers across a wide range of industries An exciting opportunity for an experienced and innovative person to support sales, service and regional customer needs. This business is a long-established machinery manufacturer with a global footprint, known for high-quality products across a broad range of industries Description of the role: Understanding customer needs and aligning product offerings with their requirements Providing technical expertise and guidance to customers throughout the sales process Conducting product demonstrations and delivering presentations to showcase the value of solutions Collaborating with the sales team to identify and qualify sales opportunities Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations Study customer needs, pain points and business challenges and create a customised sales proposal Conduct product demonstrations to showcase key features and functionalities and address technical questions Provide pre-sales support by answering technical enquiries and participating in sales meetings Liaise with the European engineering/technical team to address technical concerns or requirements Develop and deliver technical documentation, technical specifications and product training sessions Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions Provide post-sales support to customers, including technical troubleshooting and customer training Give active feedback and insights from the market to the product development and marketing team About you: 2+ years of experience as a sales engineer or in a similar technical sales role Strong technical background and ability to understand complex technical concepts and effectively communicate them Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth Ability to work independently and collaboratively within a team Willingness to travel as required Benefits: Salary £45,000-£50,000 28 days + Bank Holidays (3/4 days required to be used for Christmas shut down) Company pension contribution 10% Company vehicle including private fuel Company phone Company laptop TPBN1_UKTJ

Environmental Health Officer Location: Derbyshire Contract Type: Fixed-term until 31st March Hours: Full-time (flexibility required for occasional evenings and Saturdays) About the Role We are seeking a professional, confident, and assertive Environmental Health Officer on behalf of our client to join their team on a short-term contract. This role involves working within a local authority setting, delivering high-quality services to protect public health and ensure compliance with relevant legislation. Key Responsibilities Take enforcement action in accordance with Trading Standards and Environmental Protection legislation. Instigate legal proceedings and statutory enforcement where appropriate. Communicate effectively with members of the public, stakeholders, colleagues, and external agencies. Demonstrate awareness of equalities and diversity issues in service delivery. Apply negotiation skills and a practical approach to problem-solving. Maintain a commitment to customer care and professional standards. Essential Requirements Education: Minimum of 5 GCSEs (Grade A-C or equivalent). Driving Licence: Full UK licence with business insurance (ideally). IT Skills: Competent in using information technology systems. Experience:Practical Trading Standards Officer (TSO) training within a local authority. Previous enforcement experience under Trading Standards legislation. Knowledge of Environmental Protection legislation and procedures. Personal Attributes:Flexible approach to working hours. Professional, confident, and able to handle demanding workloads. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Recruitment Consultant Location: Derby Branch About the Role My client is a specialist recruitment and training business with a long-established reputation in the UK. Due to continued growth across several high-demand technical sectors, they are expanding their Derby branch and are looking to bring in motivated Recruitment Consultants to support existing clients and develop new relationships. Supporting both contract and permanent recruitment across regional and national clients. The team works closely with some of the UK’s most recognised engineering organisations, supplying skilled professionals into safety-critical and highly regulated environments. This is an excellent opportunity to join an established and supportive team, with access to live accounts, structured training and clear progression. The environment is fast-paced, collaborative and commercially driven, with a strong emphasis on long-term career development rather than short-term wins. What’s in it for You? A route into a well-established recruitment organisation Exposure to highly specialist engineering and infrastructure sectors Opportunity to work with major, well-known clients Uncapped commission structure Structured training and ongoing development Clear progression opportunities Hybrid working options Access to a Level 3 Recruitment Consultancy qualification Bespoke training programme Regular team incentives and social events Laptop and mobile phone provided Candidate Background Recruitment experience is not essential. Candidates from sales, account management, customer service or other target-driven environments are encouraged to apply. You’ll be comfortable working to deadlines and KPIs, resilient, commercially minded and keen to build a long-term career in recruitment. Full training and support will be provided

Group Sales Account Manager Hybrid | Midlands area Full-Time Up to £75k Depending on experience | Plus Car allowance (£6k per annum) and 5% matched pension Working hours: Monday to Thursday 8.00am to 5.00pm, Friday 8.00am to 1.00pm Benefits: • Pension, 5% matched, • Car allowance (£6k per annum), • 25 Days Annual Holiday plus 8 statutory days, • BUPA Healthcare, • Long Service awards, • Death in Service Sales Account Manager Mission: Manage the interface with Gardner Group’s strategic customers to develop new activities and new prospects, and to manage contracts in their execution. Purpose of role and accountabilities: Customers: • Be the point of contact for Gardner Group's supply to its key account customers., • Represent Gardner Aerospace at our customers, represent our customers at Gardner Aerospace., • Be responsible for understanding market share in key accounts and developing plus achieving a sales and marketing plan and budget for these key accounts., • Develop Gardner's business portfolio with its customers in line with its strategy – in particular Speedshop / Late definition activities, • Influence the industrial and technical choices within Gardner to better meet the expectations of our customers using market intelligence., • Participate in customer reviews such as BR (Business Reviews), PRM (Programme Review Meetings), • Seek out new opportunities to develop our Speedshop Business Unit Tenders: • Obtain new call for tenders in line with Gardner's industrial and commercial strategy., • Organize, instruct, and prepare responses to call for tenders in accordance with Gardner's internal processes., • Present to the customers the industrial, technical, and commercial part of the offers., • Ensure the follow-up of offers, negotiate, provide the necessary answers to ensure award and closure of the contract and associated industrialisation. Contract execution: • Ensure that the conditions of existing contracts with the customers are respected., • Identify all extra and non-contractual activities carried out internally by the operational teams to promote them to customers (modifications of definition, additional requests, delays penalizing our production lines, etc.)., • Participate in the establishment of sales budgets for Gardner sites and group sales forecasts., • Actively support of new industrializations until the transfer to series by communicating with customers and helping the leading & the production sites. Sales Account Manager Core skills/attributes needed: Business skills required: Full use of Office software: Word, Excel, Power point To know: • the aerospace industry (market, competition, etc.), • aerostructure manufacturing techniques (machining soft/hard metals, fabrication, assemblies), • the associated sales and negotiation techniques, • Prospect new customers, • Build responses to calls for tenders, • Support in negotiating contracts including technical, financial and legal characteristics, • Work to very short deadlines, be results oriented Soft skills required: • An effective and convincing speaker, • Respectful and empathetic, • Autonomous, also able to work in a team and take initiative, • Detail-oriented and able to analyse and present information in a clear and concise manner, • Rigorous and conscientious, • Mobile and flexible to travel for short periods (Full Driving licence required) Various: • University degree preferred (Business or Engineering School), • Successful minimum experience of 3 years in a similar role and in the aerospace industry Safety: work in line with all accredited company safety standards in order to provide a safe working environment for all Delivery: keep manufacturing sites aware of customer perceptions People: support organisational capability and influence cultural change by embracing diversity, inclusion, wellbeing and community

Job Title: Gas Service and Breakdown Engineer Location: Derby OTE: £45,000+ Job Summary: • We are currently looking for experienced Gas Service & Repair Engineers to work on a domestic housing contract for a market leading social housing contractor, • Completing servicing and repair duties in line with current legislation., • Maintaining excellent customer relationships with clients, tenants and customers., • Providing on-call support as required. Essential Requirements: • Hold a full UK Clean driving licence, • Domestic service and breakdown experience in the social housing sector, • Competent with all boiler diagnostics, servicing & repairs, across all major brands, • CENWAT, CCN1, HTR1, CKR1 gas ACS qualifications Benefits: • Hours - 08:00am - 16:45pm, • Company van and fuel card, • Annual leave allowance

Staffline are Hiring!! We have a New permanent job vacancy, and are keen to speak with experienced, Regional Contract/Account Managers in the Derby area This role will see you out and about, and you will have access to a company car as part of the salary package, therefore it is essential you have a full UK driving licence (manual). Our ideal candidate will have experience within the Security, Facilities sector, and you will have managed numerous contracts simultaneously. With the ability to re-prioritise to support all Customers Job Description: This position will require you to travel to various Customer sites-Derby, Worksop, Chesterfield, East & West Midlands You will be responsible for the management of specified customer contracts of sites. Involvement with the auditing, reviewing and maintenance of the Quality Management System. You will set very high standards for site-based colleagues, will have well developed organisational skills, the ability to work independently and as part of the operational team Conduct Surveys and Risk Assessments. Manage customer complaints. Agree, monitor, and manage Service Level Agreements for all customer contracts. Customer liaison. Complete periodic audits of all customer contracts and reviews with the customers. Dealing with Health & Safety reports and RIDDOR. Liaise with Managing Director or representative through the Management of Service processes. Prepare High Level Summaries and KPI’s for specific sites as specified in the Service Level Agreement. Key job competencies and skills requirements: Customer focused. Knowledge of both strategic and operational level of business and security industry. A working knowledge of industry rules, regulations, legislation and standard Management skills gained through experience. Trained to perform Security Surveys and Risk Assessment to evaluate Health & Safety hazards. Have a good working use of technology and computer literate. Organisational skills. Drive and determination. Information gathering. Problem solving and judgement. Interpersonal and communication skills. Knowledge of business processes. Management skills. Working Hours: Days, flexibility is required for start times Salary depending on experience Company car For further information about this position, please apply

Belmont Recruitment are currently looking for an experienced Administrator to join Derby Homes on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Provide comprehensive administrative support across Derby Homes as required Deliver excellent customer service in line with customer care standards Word processing and information management using MS Word, Excel and PowerPoint Electronic filing and document management to ensure information is easily accessible Inputting and extracting data from internal systems Handling customer enquiries professionally and efficiently Using mail merge to produce letters and correspondence Organising and coordinating meetings, appointments and events Preparing meeting rooms, including refreshments and materials Placing orders for goods and services and processing invoices Working with a range of software and web-based systems, including housing management systems Supporting continuous improvement by identifying more efficient ways of working Complying with health & safety, equality and organisational policies About You Previous experience in an administrative or office-based role Strong IT skills, particularly Microsoft Office (Word, Excel and PowerPoint) Please apply with an up to date CV ASAP if this role would be of interest to you

Role Summary Primarily responsible for undertaking site management / supervision of mechanical & electrical installations, dry & wet commissioning, maintenance & AFM works and the technical / hands on support of Xylem Water Technologies Wastewater Products and Solutions. Working under their own initiative with minimal supervision to provide our customers with a high-quality service, the work will encompass installation, commissioning, inspections, training, fault finding, repairs and making recommendations to external customers as well as internal colleagues. The range of products will encompass all wastewater products but typically ballast treatment systems. Example trade products/names are CoMag & BioMag Waste Treatment Systems. Takes day to day direction from the Field Service Manager on all assignments and tasks. Will Have a close working relationship with the project managers and process commissioning engineers. Key Responsibilities Responsible for the supervision and managerial site lead of mechanical and electrical installations plus lead commissioning [dry and wet] of all site-based activities, having a working knowledge of wastewater treatment processes. Will solicit guidance, advice and assistance from control systems engineers, mechanical, electrical and process engineers whilst directed by the project manager and the field service manager, concluding in the successful delivery of a treatment process solution. Responsible for planning, documenting and executing equipment offloading and site installations for the full range of Evoqua Wastewater products and systems. Mechanical and electrical installations are to be completed to good engineering practice, client specifications and in accordance with contract designs and documentation. Responsible for planning, documenting and executing dry and wet commissioning of wastewater treatment processes for the full range of Wastewater products & systems. Commissioning is to be completed to good engineering practice, client specifications and in accordance with company designs and documentation. Responsibility for Environmental and H&S requirements whilst on site, ensuring all relevant control measures are in place. This will include the generation and completion of relevant risk assessments, method statements and the enforcement/undertaking of all relevant legislative training requirements. Ensuring that all other activities undertaken on-site have associated method statements, risk assessments & permits to work in place. The co-ordination of Xylem Water Technologies service activities on customer sites to ensuring compliance with site rules and requirements. Responsible for ensuring that all site records and reports pertaining to the installation and commissioning are completed in line with company procedures; and are sent to the project manager within specified time limits. Responsible for executing work required for all completed projects in the contract warranty phase. Will interface with client and coordinate efforts with the Evoqua project manager and engineers to execute work that has been deemed to be genuine warranty work. To execute the adopted solution and provide customer satisfaction whilst addressing the issue raised. To build relationship & partnerships with our external customers and suppliers whilst executing the assigned work. To provide lessons learn feedback to the FSM and engineers. When not site based, the role requires you to occasionally attend the Xylem offices in Derby. You will assist with the following two major functions: Equipment inspection, assembly works and office delivery and dispatch logistics. Assist the field service manager, project managers and engineers with managing, communicating and preparing documentation for suppliers. Qualifications & Experience Ability to work at remote sites either on own, or with others, and commitment to vary working hours to meet the needs of the role. Essential Willingness to travel and work in different geographical locations which will necessitate periods away from home. Essential Ability to travel/work abroad for short periods when opportunities arise. Essential Ability to assimilate information gained on job/training and apply learning. Essential Ability to manage workload and adapt to varying business demands. Essential Ability to read Engineering Drawings. Essential Computer literacy (Essential) Valid UK driving license (Essential) Hold valid SMSTS or SSSTS. Essential HND/HNC/City & Guilds Engineering (Desirable) Apprenticeship in electrical/instrument/process control (Desirable) Valid CSCS/CCNSG. Essential Valid H&S qualification. Essential Valid First Aid 4-day (Desirable) Commercial awareness (Desirable) Understanding of CDM regulations (Desirable) Experience in water treatment fault finding, commissioning, maintenance (Desirable)

MPK Garages Ltd is a long-established name in the UK market as a petrol filling station & convenience store operator. We have key strategic partnerships with Nisa & Texaco and are building the leading convenience retail business in the UK. Our sites incorporate the latest in technology and retail offerings. MPK is committed to delivering great customer service and a high quality, good value product range that is convenient for all customers. We have a passion for quality and convenience so our customers can get what they want, when they need to, as quickly and as simply as possible. We are recruiting for a Store Manager to join our team at Erewash Valley Service Station, 50 Nottingham Road, Spondon, Derby, DE21 7NL The Store Manager main responsibility is to manage a retail convenience store and forecourt. Leading the team setting consistently high standards and delivering excellent customer service. Promoting sales and leading the financial performance of the store. Whats in it for Salary £29,700 per annum 40 hour per week contract 5.6 weeks paid holiday per year Contributable pension scheme Staff discount Free Employee Welfare Assistance Programme Responsibilities Ensuring that the store is open for business as per company trading hours, customers are served quickly, professionally whilst providing excellent customer service. Managing stock, maximising sales, ensuring product availability, merchandising and promotions within the store. Managing KPI's, controlling wage costs, managing waste along with stock and cash shortages. Responsible for overseeing the retail sale of alcohol and implementing challenge 25 Recruit and manage the performance of your team, ensuring they are trained to the correct level for their role. Completion of the daily back office paper-work and banking, ensuring it is completed accurately within the allocated timelines. Ensuring a high standard of cleanliness is met across the store and forecourt. Managing fuel stocks, seeing in fuel deliveries safely and legally to meet the needs of the business and in line with petroleum regulations. Implementing company policies and procedures to ensure the store operates in a safe and legal manner. Knowledge and Skills The ideal candidate will have experience in management or supervisory role within a retail environment. Lead by example, have a hands-on approach and be able to manage, coach and motivate the team to maximise sales and profitability. TPBN1_UKTJ

Customer Care Coordinator - Derby - Temp to Perm - £28,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The role is initially for a 3 month contract with the opportunity to become permanent. Duties * Working closely with the Head of Customer Care, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. * Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. * Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date. * Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently. * Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. * Scheduling the Operative's diaries and appointments, ensuring the system and CRM are up to date with works carried out Experience required: * Experience working within House Building in a similar role, or from Property Management / Resident Liaison Officer background. * Experience using CRM systems and inputting data in an office-based setting is essential. * Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions

Senior Transport Operations Manager Location: East Midlands Gateway Contract Type: Full time, permanent Hours: 40 hours per week, Monday to Friday Salary: £60,000 plus car / car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job You will lead Transport contractual delivery, evolution, and development for the contracts within your area, ensuring the effective operation of the Transport function, and further develop integrated transport solutions to deliver a premium and cost effective service. You will produce, agree, and manage the budget, accounting for any variances, taking a proactive approach in order to fully engage any new initiatives at the depot, ensuring the integration of projects is successful in line with business needs. You will deliver operational and customer service excellence through innovation, continuous improvement, effective process management and effective leadership. As part of your key responsibilities you’ll: • Provide effective leadership and direction to the Transport Department • Proactively seek optimisation without affecting service • Actively promote and take responsibility for embedding a culture of employee engagement within your own teams and their direct reports • Be accountable for setting operational objectives for your team in accordance with business plan and targets • Drive quality of performance and shape the management team to deliver effective people management in line with policy and employment law regulations • Be responsible for compliance with health and safety regulations and environmental and quality standards • Integrate and control new cross dock clients where applicable • Be responsible for the interface between every area of the operation to ensure efficiency and effectiveness • Manage a group of approved 3rd party hauliers on national or international journey • Propose, agree, and implement service standard agreements for products with customers in conjunction with other areas of the business • Support Unipart in regard to reducing its carbon footprint, for example recycling initiatives • Be the site lead for in the Interface with all major customers including implementation meetings, customer reviews and other ad hoc meetings as required • Be named and responsible for ensuring the Unipart’s Operator Licence is maintained efficiently and accurately at all times, and carry out contingency planning to avoid exposure to the Operator Licences • Be accountable for the delivery of continuous improvement initiatives • Be accountable for the proactive management of new legislation • Be accountable for performance against key KPI measures • Lead the Retailer Interface in regard to Key supplier management for quality and cost • Lead project success through the design implementation and delivery of all breakthrough projects • and responsibilities in accordance with case merits • Accountable for embedding ‘The Unipart Way’ at all levels About You We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role! • Professional and confident communication skills • Good management skills in terms of both contract and people management • Pragmatic approach to problem solving • Planning and organising skills, high level of numeracy • Negotiating skills, ability to influence and steer • Leadership and motivational qualities and proven experience of building a team • Personal motivation and confidence to have a positive impact • Robust and resilient • Able to work efficiently across the business and functional boundaries • Commercially focussed and bottom-line oriented • Consumer oriented and customer-service driven • IOSH • National CPC is a must, International CPC is an advantage Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Transport Operations Manager, Senior Logistics Manager, Transport General Manager, Distribution Operations Manager, Fleet Operations Manager, Transport Services Manager, Regional Transport Manager, Supply Chain Transport Lead. REF-(Apply online only)

Job Purpose: To effectively supervise the day-to-day operation of the site maintenance team and to ensure that compliance with standards are adhered to at all times (mandatory and statutory), to ensure the effective and efficient operation of the contract's Mechanical, Electrical and Fabric services. Key Tasks: Ensuring the efficient and effective operation, maintenance and repair of the sites M&E Plant and Equipment and Fabric Services. Management of the CAFM System to ensure staff's performance and monitor service delivery. Compliance with and record keeping for the client system and management of the Quality, Health, Safety + Environment responsibilities on the site. Organise and carry out reactive repairs to the sites M&E systems. Prioritising and completing reactive and Planned Preventative Maintenance tasks and reporting to the site lead, ensuring optimum levels of service delivery are being achieved. Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices. First line supervision of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets in conjunction with the Contract Manager. (Includes surveys) Formulating, Assessing and Validating Risk Assessments, Method Statements, and Work Package Plans. Keeping an up to date log of Work Package Plan's to ensure that the contract remains compliant. Ownership of own tasks, organising of own materials / quotations from suppliers to enable completion of tasks Attendance of company meetings or training courses as required Operational day to day requirements from client or Supervisor / Manager Available for out of hours call outs as required / as per schedule / Rota Conducting contractor monitoring audits Responsible for raising & closing out hazard observations in live environment Following of operational processes to facilitate in efficient operation of the contract Assist the contract / business in creating innovative tools or creating new innovative ideas to facilitate the maintenance to the contract. Adherence & application of organisational policies and procedures. Decision Making/Budgetary Control: Reporting to Contract Manager / Accountable to Contract Manager Financial Authority Level £1,000.00 Decision making must be in line with facilitating completion of the 'key tasks' outlined above and any objectives set by the Contract Manager Success Measures/Objectives: Contract KPIs met Contract SLAs met Staff's performance is of high standard The Quality, Health, Safety + Environment responsibilities are managed Contract is statutory compliant Completion of Planned Maintenance + Reactive works are completed effectively and efficiently Sub-contracted services are carried out, managed efficiently and effectively as per the schedule Core Competencies: Responsiveness Reliability Understanding the customer Accessibility Competence to Deliver Innovation Person Specification Skills: To operate the CAFM system to be able to compile reports. Able to organize work load for team and manage the completion of the planned & reactive tasks. Able to compile quotations via webquote and forward to the customer Able to complete and review site specific risk assessments. Able to compile and manage the Log Book system and encourage management of the log books through the team. Able to upload and effectively manage the E-Log book system Able to be mobile and respond to any urgent queries from the customer which may require site attendance Desirable Educated to a minimum of City & Guilds or equivalent in an electrical discipline IOSH Managing Safely Knowledge: Good understanding of the CAFM system Understanding of Statutory & Mandatory Compliance Understand the customer's requirements in line with the contract scope Desirable Knowledge of operations of plant and related equipment Experience: Strong with first line supervision of staff, able to task manage, motivate and boost team performance. Needs to be able to maintain high standards of service levels with the team Client facing, to be able to work in different environments and be able to communicate with different internal and external customers Desirable At least two years at a similar level or equivalent. Knowledge of current technical standards in relation to Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment. Knowledge of Lifts and associated services Excellent knowledge of the operation of Mechanical & Electrical Services and plant. Ability to interrogate and operate BMS's systems Knowledge of business critical services i.e UPS and Comms Rooms etc. Attitudes: Needs to be a good team worker, self starter, requires little supervision for completing the task, good problem solver, motivator to the team, Organised, able to prioritise and deliver within high pressure, business critical environments, Committed to the delivery of excellent customer service

Location: Derby About the Role CBRE Global Workplace Solutions (GWS) is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Fabric Technician to join our on-site facilities team. This is a hands-on role responsible for delivering high-quality fabric maintenance across a client site, ensuring all reactive and planned works are completed safely, efficiently, and in line with agreed service levels. Key Responsibilities Respond to reactive maintenance tasks within agreed SLAs Complete Planned Preventative Maintenance (PPM) within set timescales Carry out fabric maintenance including floors, doors, ceilings, wall coverings, basic plumbing, and carpentry Undertake minor project works as required Complete point-of-work risk assessments and ensure compliance with Health & Safety regulations Liaise professionally with client representatives regarding maintenance and repair activities Use a PDA/mobile device to log works, update tasks, and communicate effectively Induct, permit, monitor, and chaperone subcontractors when required Ensure all works are completed safely and in accordance with current legislation Carry out any other reasonable duties as directed by the Contract Manager What We're Looking For Essential: Proven experience in fabric maintenance Experience working in a heavy industrial or similar environment City & Guilds, NVQ, or equivalent qualification in carpentry and/or plumbing Strong understanding of Health & Safety procedures (COSHH, Working at Height, Risk Assessments, etc.) Ability to read and interpret technical drawings and instructions Good IT skills and confidence using mobile/PDA systems Strong customer service and communication skills Ability to organise workload and manage materials effectively Full UK driving licence Willingness to participate in an on-call rota (approximately 1 week in 4) Why Join CBRE? Work for a global market leader in facilities and real estate services Stable, long-term contract environment Opportunities for training, development, and progression Supportive team culture with a strong focus on safety and quality

Staffline are Hiring!! We have a New permanent job vacancy, and are keen to speak with experienced, Regional Contract/Account Managers in the Derby area This role will see you out and about, and you will have access to a company car as part of the salary package, therefore it is essential you have a full UK driving licence (manual). Our ideal candidate will have experience within the Security, Facilities sector, and you will have managed numerous contracts simultaneously. With the ability to re-prioritise to support all Customers Job Description : This position will require you to travel to various Customer sites-Derby, Worksop, Chesterfield, East & West Midlands You will be responsible for the management of specified customer contracts of sites. Involvement with the auditing, reviewing and maintenance of the Quality Management System. You will set very high standards for site-based colleagues, will have well developed organisational skills, the ability to work independently and as part of the operational team Conduct Surveys and Risk Assessments. Manage customer complaints. Agree, monitor, and manage Service Level Agreements for all customer contracts. Customer liaison. Complete periodic audits of all customer contracts and reviews with the customers. Dealing with Health & Safety reports and RIDDOR. Liaise with Managing Director or representative through the Management of Service processes. Prepare High Level Summaries and KPI's for specific sites as specified in the Service Level Agreement. Key job competencies and skills requirements: Customer focused. Knowledge of both strategic and operational level of business and security industry. A working knowledge of industry rules, regulations, legislation and standard Management skills gained through experience. Trained to perform Security Surveys and Risk Assessment to evaluate Health & Safety hazards. Have a good working use of technology and computer literate. Organisational skills. Drive and determination. Information gathering. Problem solving and judgement. Interpersonal and communication skills. Knowledge of business processes. Management skills. Working Hours : Days, flexibility is required for start times Salary depending on experience Company car For further information about this position, please apply! TPBN1_UKTJ

Mechanical Draughtsperson This challenging and exciting opportunity requires an individual possessing a mechanical engineering qualification and demonstrable experience in a similar role. Due to sustained growth, a significant forward order workload and a continued commitment to be at the forefront of the industry, our client is now searching for a talented and motivated Mechanical Draughtsperson. The successful candidate will be responsible for supporting the successful delivery of innovative, creative and winning design packages in line with client key drivers, and project programs and budgets. The Role • Produce high quality manufacturing drawings based on inputs from the design team., • Interpret design inputs and develop detailed CAD models in both 2D and 3D, • Work independently or as part of a team to develop new or existing products that meet the mechanical technical requirements of form, fit and function., • Provide a professional mechanical engineering service to the business and so interface with customers and suppliers to ensure activities are completed to meet or improve program, cost and quality expectations., • Liaising with external designers and in-house teams, • Comply with relevant industry standards, requirements and in-house processes, • Analyze and produce designs in the form of schematics, calculations, equipment selection and detailed drawings in a timely manner., • Checking drawings produced by others to ensure standards are met, • Detail checking of interfaces and fits, • Use IT packages effectively in the course of your daily activities (AutoCAD or Inventor etc), • Issue drawings utilizing the company’s systems, • Interpret engineering drawings including vendor or supplier information, • Interpret and implement engineering specifications and standards, • Manage project timescales and achieve or improve deadlines, • Provide progress status reports to line management on a regular basis, • Help to achieve or improve company and customer objectives of program, cost and quality The Person • The successful candidate will possess a mechanical engineering qualification and demonstrable experience in a similar role, • Possess the ability to deliver real working solutions which balance the requirements of functionality, design integrity, manufacturability, serviceability and costs., • Ability to create and understand technical drawings to satisfy customer requirements, • Proficiency in at least one AutoCAD design package, • A focus on building and maintaining client and supplier relationships., • Strong organisational and communication skills to support project and company goals, • Experience of working in a fast-paced environment and delivering to challenging timescales Our Client Our client is a market leading design, build, installation, fabrication and maintenance organisation operating at the cutting edge of engineering excellence driven and supported by a passion for innovation. They have continuously diversified and expanded their expertise, enabling them to deliver a huge range of advanced engineering solutions for the Aerospace, Marine, Energy, Infrastructure and Automotive sectors, amongst many others. They not only always complete projects successfully and to the highest of standards but also add value to their clients by giving total support from the beginning to the end of every contract. An attractive basic salary plus extensive benefits package is on offer to the successful candidate, along with longevity and security of work and forward career progression given that our client possesses a significant contract pipeline for the long-term future and is firmly committed to continued growth over the next 5-10 years

Salary £31,350 a year Location Derbyshire Hours per week 37.5 Contract type Fixed Term until March 2027 As an IDVA Service Team Leader, you’ll oversee the day-to-day running of our Derbyshire IDVA Service. You’ll work with the service manager to manage and develop the team to work within a multi-agency framework to provide a quality and proactive service to people affected by domestic abuse. You’ll also be responsible for monitoring and developing the service to maintain positive stakeholder relationships. Job requirements Work closely with the Service Manager to ensure customers receive a professional, timely and coordinated service with clear, up-to-date advice on available options. Lead on advocacy for customers with criminal justice services, housing, children’s and adult services, and other partner agencies. Lead, manage and support a team to deliver trauma-informed, person-centred services, ensuring staff work safely, effectively and efficiently. Support daily triage, allocation of cases and high-quality case management, including audits to ensure accurate records and GDPR compliance. Manage and resolve escalated customer issues and concerns. Monitor outcomes and reporting on case management systems to support service evaluation and stakeholder reporting. Participate in the Managers' on-call rota and deputise for the Service Manager when required. What we’re looking for Relevant IDVA qualification or willingness to complete Safelives training. A good level of education such as GCSE English and maths, or equivalent. Evidence of self-development or formal learning and development in sector skills. Minimum 2 years experience of supporting individuals who have experienced domestic violence, forced marriage or ‘honour-based violence’ in an IDVA role or equivalent. Experience in team leadership, supervision and case management. An understanding of domestic abuse, including the impact on those affected by it and the legal and practical remedies available to them. An understanding of safeguarding issues and procedures and legislation relating to domestic violence. Good crisis management skills and the ability to work effectively under pressure and to deadlines. IT literate and confident with Microsoft 365 and case management systems. DBS check and Police vetting. Full UK driving licence with access to own vehicle for work. Be a catalyst for change and help us impact the way our region addresses abusive relationships. Apply now! #DomesticAbuse #RelationshipAbuse #Derby #JobsThatGiveBack #FullTime #DomesticAbuseTeamLeader #TeamLeader #GreatBenefits #IDVA #IDVAService #DomesticAbuseIDVA Who we are We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Glow is the catalyst for change in our community and our sector. We’re working to systematically impact the way our region and our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. This is the start of something great

Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate and own key stakeholder relationships with the customers primarily associated with the Services delivered and identified growth opportunities. Together with the Sales team, you will drive growth in the Contractual and Professional Services delivered by understanding the customers objectives and challenges, and how to convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence for all services delivered and associated growth opportunities, managing customer engagement at a senior level in line with your Account Plan; As the Service lead you will interface with GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both in life and new opportunities, are delivered consistently and to the required level of quality, as per the contracted delivery and commercial outcomes; Youll work with GMS Delivery Leadership to ensure that their teams aligned to the account are appropriately aware of all deliverables and are kept engaged with account progress. What youll do Portfolio Typically, one Managed Service Account or a portfolio of multiple accounts Leadership Lead and manage the Services teams and interface with Delivery Leadership to ensure that Services and Delivery are aligned and focussed on the customer outcomes; Focus on the relationship with the Client Director, Account Manager and broader Sales team, to ensure consistent messaging and leadership across the account; Take an active role in coaching the virtual team, as well as any direct reports, assisting in the development of all team members; Strategy Understand the customers strategy and key goals; Share the customer strategy and goals with the Delivery Leadership team, ensuring they understand how best to support the customer in meeting these, in line with our contractual commitments; Understand how our Account Plan aligns to the customers strategy and goals, and help to shape our strategy to better deliver against them; Collaboration Actively drive a One Team approach and Account Plan generation and delivery; Taking a lead role with the Sales and Delivery teams to consistently manage the relationships, opportunities and in-life management of change; Customer Relationship Accountable for the management of applicable relationships with the key customer stakeholders associated with all services delivered; Build new relationships with key customer stakeholders in areas identified for growth, through Account Planning; Understand the customers business, industry, organisation structure and change processes; Customer Experience Manage the services improvement plan and its delivery, focussed on the in life transformation of the service, contract, commercial and technical outcomes; Understand and drive initiatives focussed on customer experience, together with the customer, to enhance the experience delivered for their users; Contract Management Ensure we are meeting our contractual obligations and that the customers are delivering against theirs; Take necessary action, or escalate, where obligations are not being met by us or the customer; Track and manage Contractual Risk Register, including timely communication of risk positions to customer, escalating as required; Ensure there is appropriate change control processes in place, and changes are impact assessed as required, and any subsequent risks are managed accordingly; Where agreed changes are implemented, ensure they are introduced through formal Acceptance into Service; Commercial Management Deliver as a minimum to the agreed Contractual Services and Professional Services baseline performance, driving improvement in commercial performance where possible; Ensure that we deliver no less than the as sold value for each contractual service and professional services project; Management of the financial process including all aspects of the P&L; Tracking and managing Commercial Risk Register, including timely communication of risk positions to customer, escalating as required; Professional Services Involvement in pre-sales to ensure all aspects of the project are capable of being successful; Working with the Project Management teams and Delivery Leadership to deliver the contracted outcome to the required level of quality and the modelled service and commercial outcome; Understanding of Projects Practice processes, governance and reporting in order to ensure projects are managed and delivered successfully; Growth Identify and actively pursue new ideas for expansion of existing scope of service, referring to the Service Catalogue for opportunity areas; Collaborate with peer groups and internal CC resources to bring new ideas for growth opportunities to your customers; Take all opportunities to grow both the Contractual and Professional Service by: Being fully engaged in Account Planning; Understanding the customers objectives; Understanding the competitor landscape of your customer; Understanding the key vendors and technologies in your customer environment; What youll need Experience of working in a customer aligned service management role within the IT services industry. Experience of leading a team. Strong understanding of customer strategy, industry trends, and business objectives. Commercial acumen with strong experience managing P&L and contract performance. Excellent communication and relationship-building skills. Ability to drive strategic growth and manage complex service portfolios. Collaborative mindset with a focus on team success and customer satisfaction. Active interest in personal and team development. Additional information Start date: Q1 2026 Country: UK Location: Derby - Hybrid working (2-3 days per week at site) Hours: 37.5 Role Type: Permanent TPBN1_UKTJ

Site Commissioning Supervisor Role Summary Primarily responsible for undertaking site management / supervision of mechanical & electrical installations, dry & wet commissioning, maintenance & AFM works and the technical / hands on support of Xylem Water Technologies Wastewater Products and Solutions. Working under their own initiative with minimal supervision to provide our customers with a high-quality service, the work will encompass installation, commissioning, inspections, training, fault finding, repairs and making recommendations to external customers as well as internal colleagues. The range of products will encompass all wastewater products but typically ballast treatment systems. Example trade products/names are CoMag & BioMag Waste Treatment Systems. Takes day to day direction from the Field Service Manager on all assignments and tasks. Will Have a close working relationship with the project managers and process commissioning engineers. Key Responsibilities Responsible for the supervision and managerial site lead of mechanical and electrical installations plus lead commissioning [dry and wet] of all site-based Evoqua activities, having a working knowledge of wastewater treatment processes. Will solicit guidance, advice and assistance from control systems engineers, mechanical, electrical and process engineers whilst directed by the project manager and the field service manager, concluding in the successful delivery of a treatment process solution. Responsible for planning, documenting and executing equipment offloading and site installations for the full range of Evoqua Wastewater products and systems. Mechanical and electrical installations are to be completed to good engineering practice, client specifications and in accordance with contract designs and documentation. Responsible for planning, documenting and executing dry and wet commissioning of wastewater treatment processes for the full range of Evoqua Wastewater products & systems. Commissioning is to be completed to good engineering practice, client specifications and in accordance with company designs and documentation. Responsibility for Environmental and H&S requirements whilst on site, ensuring all relevant control measures are in place. This will include the generation and completion of relevant risk assessments, method statements and the enforcement/undertaking of all relevant legislative training requirements. Ensuring that all other activities undertaken on-site have associated method statements, risk assessments & permits to work in place. The co-ordination of Xylem Water Technologies service activities on customer sites to ensuring compliance with site rules and requirements. Responsible for ensuring that all site records and reports pertaining to the installation and commissioning are completed in line with company procedures; and are sent to the project manager within specified time limits. Responsible for executing work required for all completed projects in the contract warranty phase. Will interface with client and coordinate efforts with the Evoqua project manager and engineers to execute work that has been deemed to be genuine warranty work. To execute the adopted solution and provide customer satisfaction whilst addressing the issue raised. To build relationship & partnerships with our external customers and suppliers whilst executing the assigned work. To provide lessons learn feedback to the FSM and engineers. When not site based, the role requires you to occasionally attend the Xylem offices in Derby. You will assist with the following two major functions: Equipment inspection, assembly works and office delivery and dispatch logistics. Assist the field service manager, project managers and engineers with managing, communicating and preparing documentation for suppliers. Qualifications & Experience Ability to work at remote sites either on own, or with others, and commitment to vary working hours to meet the needs of the role. Essential Willingness to travel and work in different geographical locations which will necessitate periods away from home. Essential Ability to travel/work abroad for short periods when opportunities arise. Essential Ability to assimilate information gained on job/training and apply learning. Essential Ability to manage workload and adapt to varying business demands. Essential Ability to read Engineering Drawings. Essential Computer literacy (Essential) Valid UK driving license (Essential) Hold valid SMSTS or SSSTS. Essential HND/HNC/City & Guilds Engineering (Desirable) Apprenticeship in electrical/instrument/process control (Desirable) Valid CSCS/CCNSG. Essential Valid H&S qualification. Essential Valid First Aid 4-day (Desirable) Commercial awareness (Desirable) Understanding of CDM regulations (Desirable) Experience in water treatment fault finding, commissioning, maintenance (Desirable)

Service & Sales Engineer Derby DE21 £45,000-£50,000 This is a well-established international manufacturing business with a history spanning several decades. The company designs, engineers, and supplies high-quality equipment and systems to customers across a wide range of industries An exciting opportunity for an experienced and innovative person to support sales, service and regional customer needs. This business is a long‑established machinery manufacturer with a global footprint, known for high‑quality products across a broad range of industries Description of the role: Understanding customer needs and aligning product offerings with their requirements Providing technical expertise and guidance to customers throughout the sales process Conducting product demonstrations and delivering presentations to showcase the value of solutions Collaborating with the sales team to identify and qualify sales opportunities Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations Study customer needs, pain points and business challenges and create a customised sales proposal Conduct product demonstrations to showcase key features and functionalities and address technical questions Provide pre-sales support by answering technical enquiries and participating in sales meetings Liaise with the European engineering/technical team to address technical concerns or requirements Develop and deliver technical documentation, technical specifications and product training sessions Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions Provide post-sales support to customers, including technical troubleshooting and customer training Give active feedback and insights from the market to the product development and marketing team About you: 2+ years of experience as a sales engineer or in a similar technical sales role Strong technical background and ability to understand complex technical concepts and effectively communicate them Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth Ability to work independently and collaboratively within a team Willingness to travel as required Benefits: Salary £45,000-£50,000 28 days + Bank Holidays (3/4 days required to be used for Christmas shut down) Company pension contribution 10% Company vehicle including private fuel Company phone Company laptop

Head of Sales A senior leadership opportunity for an experienced sales professional to drive business growth, develop strategic client relationships and lead national sales activity within the UK industrial services market. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Director, Business Development Manager, Commercial Manager, National Sales Manager SALARY: Competitive + Bonus + Benefits (Car / Car Allowance, Pension, 25 Days Annual Leave plus Bank Holidays) LOCATION: Derby, Derbyshire, East Midlands JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Head of Sales to play a critical role in shaping the future growth of the organisation and supporting its long-term strategic vision. As a Head of Sales, you will take ownership of national sales performance across industrial services, leading business development activity, strengthening key client relationships and delivering sustainable revenue growth. The Head of Sales will work closely with senior leadership and operational teams, developing growth strategies, overseeing tender activity and identifying new market opportunities across the UK. This role suits a commercially astute sales leader with strong knowledge of the UK industrial market and a proven ability to deliver results through strategic planning, negotiation and leadership. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Head of Sales include: • Business Development Leadership: Generating new leads, developing client relationships and expanding service offerings, • Sales Strategy Delivery: Creating, implementing and monitoring business growth strategies aligned to company objectives, • Revenue Generation: Achieving agreed sales targets and maximising contract margins through effective negotiation, • Tender Management: Overseeing pre-qualification, tender preparation and re-tender activity in collaboration with operational teams, • Client Relationship Management: Identifying opportunities within existing accounts and strengthening long-term partnerships, • Market Intelligence: Monitoring competitor activity and providing insight into market trends and opportunities, • Sales Performance Oversight: Setting targets, identifying priority clients and supporting incentive and award frameworks, • Cross-Functional Collaboration: Working closely with operations to coordinate bids, pricing and service specifications, • Data & Reporting: Managing sales databases, maintaining accurate records and producing performance reports, • Professional Representation: Upholding high standards of integrity, presentation and customer service at all times CANDIDATE REQUIREMENTS • Proven experience leading and developing high-performing sales teams, • Previous experience within UK industrial or facilities-related service markets, • Experience managing medium to high-value service contracts with complex agreements, • Strong commercial awareness with the ability to analyse business performance, • Excellent communication, presentation and negotiation skills, • Confidence engaging with stakeholders at all levels, including Director level, • Sound working knowledge of Microsoft Office, including PowerPoint and Excel, • Strong organisational skills with the ability to prioritise workloads effectively, • A proactive, driven and methodical approach to achieving targets, • Ability to maintain confidentiality and operate with professionalism and integrity HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14365 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Derby, Derbyshire, East Midland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. Our client, a globally establish engineering organisation, is looking for an experienced Senior Service Delivery Manager to lead the strategic and operational delivery of IT services across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement. You'll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders and external partners, you'll shape service strategy, drive operational excellence, and embed a high-performance, customer-centric service culture. Key responsibilities - Own and lead the IT service delivery strategy, ensuring alignment with business and digital transformation goals Establish and maintain strong service governance frameworks, including SLAs, XLAs, OLAs and KPIs Lead, coach and inspire service management teams, creating a high-performance and customer-focused culture Act as the senior escalation point for major incidents, providing leadership during high-impact events Define and deliver the service improvement roadmap, driving continuous optimisation and innovation Partner with senior business stakeholders to ensure services evolve in line with organisational priorities Lead vendor and supplier management, including performance reviews and risk management Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity) Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls Champion user experience, service integration and digital service maturity What success looks like - In the short term, you will: Establish regular and effective supplier performance reviews Embed user experience at the heart of service delivery Develop and execute continuous improvement plans Ensure core IT services are delivered efficiently and reliably Achieve compliance with ISO and CE+ control requirements In the medium term, you will: Align IT service performance directly to business outcomes Reduce major incidents and improve first-time resolution rates Improve service experience metrics (e.g. CSAT, NPS) Strengthen supplier performance and reduce operational risk Deliver measurable progress against service maturity and innovation roadmaps What you'll bring - Proven experience leading large-scale IT service delivery and operations Strong stakeholder management skills, with the ability to influence at senior level Deep expertise in incident, change and supplier management, including leadership during major incidents Experience managing complex service portfolios, budgets, and sourcing models A strong governance mindset with a focus on risk, resilience and compliance A passion for continuous improvement and service excellence Essential qualifications & experience - Senior service management certifications (e.g. ITIL® Expert, ISO/IEC 20000, COBIT®, SIAM or equivalent) 10+ years' experience in IT service management or operations leadership Demonstrated experience managing large service delivery teams and external vendors Desirable experience - Cloud service management experience (Azure and/or AWS) Experience working in Agile and DevOps environments Implementation of XLA and XPI service measurement approaches

Job Purpose To supervise the day-to-day operations of the site maintenance team, ensuring full compliance with all statutory and mandatory standards. The role is responsible for the effective, safe, and efficient delivery of Mechanical, Electrical, and Fabric (M&E) services across the contract. Key Responsibilities Ensure the efficient operation, maintenance, and repair of site M&E plant, equipment, and fabric services. Manage the CAFM system to monitor performance, track service delivery, and produce reports. Maintain compliance with client systems and oversee Quality, Health, Safety and Environmental (QHSE) responsibilities on site. Organise and carry out reactive repairs to site M&E systems. Prioritise and complete both reactive and Planned Preventative Maintenance (PPM) tasks, reporting performance and progress to the Site Lead. Ensure all PPM activities are completed in line with agreed schedules and industry best practice. Provide first-line supervision of specialist service contractors, including inductions, monitoring, surveys, and minor works sign-off in conjunction with the Contract Manager. Prepare, assess, and validate Risk Assessments, Method Statements (RAMS), and Work Package Plans, maintaining accurate and up-to-date records to ensure compliance. Take ownership of assigned tasks, including sourcing materials and obtaining supplier quotations. Attend company meetings and training courses as required. Support operational, day-to-day requests from the client, Supervisor, or Manager. Participate in out-of-hours call-out rota as required. Conduct contractor monitoring audits. Raise and close out hazard observations in a live working environment. Follow all operational processes to ensure efficient contract delivery. Contribute to the development of innovative tools or ideas to improve contract maintenance performance. Adhere to all organisational policies and procedures. Decision Making & Budgetary Control Reports to and is accountable to the Contract Manager. Financial authority up to £1,000. All decisions must support the completion of key responsibilities and objectives set by the Contract Manager. Success Measures / Objectives Contract KPIs and SLAs consistently met. High standards of staff performance maintained. Effective management of Quality, Health, Safety and Environmental responsibilities. Full statutory and mandatory compliance achieved. Planned and reactive maintenance activities completed efficiently and effectively. Sub-contracted services delivered to schedule and managed to a high standard. Core Competencies Responsiveness Reliability Customer focus Accessibility Competence to deliver Innovation Person Specification Skills Competent in using CAFM systems to manage work orders and compile reports. Ability to organise team workloads and manage planned and reactive maintenance activities. Able to prepare and submit quotations using web-based systems. Experienced in completing and reviewing site-specific risk assessments. Capable of compiling and managing site logbooks, including electronic logbook systems. Flexible and mobile, with the ability to respond to urgent customer requests and attend site as required. Knowledge Strong understanding of CAFM systems. Knowledge of statutory and mandatory compliance requirements. Clear understanding of customer requirements within the contract scope.Desirable: Knowledge of plant operations and associated equipment. Qualifications (Desirable) City & Guilds (or equivalent) in an electrical discipline. IOSH Managing Safely certification. Experience Proven experience in first-line supervision, including task allocation, motivation, and performance management. Ability to maintain high service standards across the team. Client-facing experience, with strong communication skills across internal and external stakeholders.Desirable: Minimum of two years' experience in a similar role or level. Knowledge of current technical standards relating to: Fire Alarm Systems Generators Electrical Services (including HV & AC) Water Treatment Systems Lifts and associated services Strong understanding of mechanical and electrical plant and systems. Ability to interrogate and operate Building Management Systems (BMS). Knowledge of business-critical services such as UPS systems and communications rooms. Attributes Team-focused and self-motivated, requiring minimal supervision. Strong problem-solving and organisational skills. Able to prioritise and perform effectively in high-pressure, business-critical environments. Committed to delivering excellent customer service

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a. Customer Service Advisor (Part-Time). Proven customer service experience.

Supporting positive transitions when people move on from the service. Experience in social care or addiction services is desirable but not essential. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit.

As an organisation we deliver over 100 services, providing support to thousands of customers each year. Empower customers to ensure they receive the benefits and services they are entitled to. Ensure that referrals to the service are managed effectively and in line with the referrals and assessment

Samen met het managementteam leid en begeleid je het receptieteam om uitmuntende service te bieden aan al onze leden, of dit nu face-to-face is of via telefonische vragen. Heeft eerdere ervaring met het managen van een team onder leiding van een klantenservice. Een algemene passie voor klantenservic

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer. We're looking for a ki

A strong commitment to delivering five-star customer service. Senior Receptionist - Private Healthcare GP Services, at The Wilmslow Hospital. Benefits: Competitive benefits package including private medical healthcare insurance, financial and wellness services, and much more.

Contract: Full time, Permanent Salary : £33,320. This means that they are responsible for delivery of all care services, as well as the strategic planning for developments within the home, and all day-to-day management matters. This involves being personally available, as well as the supervision an

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

We are recruiting for an experienced French Speaking Customer Service Advisor, based in Long Eaton on a full-time contract basis. You will be required to be fluent in French and have experience in delivering excellent customer xwzovoh service whilst retaining and expanding the clients overseas custo

Hours: Waking nights (4 on / 4 off).Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our night support workers are a part of enabling our young people xwzovoh to get their childhood back and create pathw

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children and families to ensure the welfare of children and young people is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Childr

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Two contracted sleep-ins per month are included within the standard salary. They are a recognised and respected provider of supported living and adult services, known for delivering high-quality, person-centred support to individuals with complex needs.

Various services across the organisation. Building warm, respectful and trusting relationships with service users. Providing flexible cover across services, including evenings, weekends and Bank Holidays.

This role sits within their Bedfordshire Services where they have a cluster of 4 Refuges and Safe Accommodation Services. They have 20+ years’ experience delivering refuge, safe accommodation and community based domestic abuse services. Their services include Women and Children’s Refuges, LGBTQ+

Supporting access to healthcare, benefits, and specialist services. This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services.

Advocacy – Stand up for and alongside young people, helping them access opportunities, support, and services they’re entitled to. They focus on fostering independence and personal responsibility, providing tailored services that empower young people with the skills, resilience, and suppo

Senior Residential Support Worker Childrens Home.We are recruiting an experienced and compassionate.Senior Residential Support Worker.Ofsted-registered Childrens Home in Derby.This is an excellent opportunity for a skilled Senior Support Worker who wants to make a real difference and progress withi

Contract type: Full time Fixed Term Contract.