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Job Title: Onsite Engineer / IT Service System Engineer Contract Type: Fixed Term Contract Key Purpose of Division: The mission of the IT Division is to deliver “best-in-class” Digital and IT services to our customers and end-users enabling business growth, and Digital “cost-to-serve” Overall Job Purpose: • Working directly for the IT Service Operations Manager, the System Engineer will provide desktop support for all users., • Act within the ITIL framework across all processes., • Deal with all requests and incidents raised by users in LPUK, including managing hardware requirements. Key Responsibilities: • Support the end-to-end operational service delivery to all LPUK customers and, • users, to ensure quality and consistency of service is provided using best practice, • service management aligned processes and procedures., • Support and facilitate the agreed and appropriate measurement and reporting in, • all aspects of IT Desktop Support, ensuring KPIs and metrics are maintained and, • aligned with ITIL., • Follow the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Ensure that the appropriate incident and problem notification and escalation, • process and matrices are followed and escalate to a manager where appropriate., • Monitor the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Support the IT Service Operations Manager to achieve quality service delivery to, • customers and users and to ensure there is suitable business prioritisation of, • incidents and problems. Desirable Education & Technical Ability: • Desktop Support and/or 1st line expertise – ability to support end users directly., • Excellent verbal and written communication skills. Able to communicate clearly, • and appropriately for a range of audiences. Ability to articulate complex issues, • and recommendations., • Excellent organizational and time management skills with the ability to prioritize, • work effectively., • Sound decision making skills and the ability to work under pressure., • A positive proactive approach to maintaining and improving services., • Fluent in business English – written and verbal., • Financial Services’ experience advantageous., • Degree educated or equivalent experience., • ITIL v3 or v4 Foundation., • PRINCE2 Foundation and Practitioner / Agile – Scrum Master desirable., • Full current driving license required., • Flexibility to travel and work at other locations where required., • LeasePlan expects all employees to keep up to date and adhere to LeasePlan, • policies and procedures. Desired Previous Work Experience: • Experience in working in service delivery teams, desktop support teams, and service desk disciplines., • Maintaining, and following ITIL processes., • Maintaining strong and effective relationships with teams, customers, and partners and delivering excellent customer service., • Working with multiple teams and suppliers to resolve incidents and problems., • Monitoring and reporting against agreed SLAs, KPIs and delivering BAU objectives., • Experience in working with offshore service providers., • Experience of influencing and driving change and improvement., • Service Transition expertise – ability to support the transition from project/development into application support/BAU., • Flexible with proven ability to manage multiple tasks, prioritise work effectively and independently, and meet deadlines.

Myn is an AI driven marketplace that connects the candidates, clients and recruiters. Myn collaborates with leading employers to offer exclusive, carefully matched contract and permanent positions. Are you an experienced Business Management Systems (BMS) Support Engineer looking to further your career in the BEMS industry? We currently have a vacancy for a Support (Service) Engineer in the Southern Region reporting to the Regional Operations Manager. My client can offer the right candidate an opportunity to work for one of the world’s largest, independently employee owned BMS companies and to be successful you must • Hold a full driving license and are located within travelling distance of Maidenhead / Feltham / High Wycombe., • Be eligible to obtain MOD High Level Security Clearance to meet the static site requirements., • Be familiar with Trend & IQ Vision. Experience with any of the following systems would also be advantageous; Siemens, Tridium, Schneider EcoStruxure, otherwise training will be provided., • Have experience of working within the building controls industry, as well as have an understanding of mechanical plant., • Have proven diagnostic skills and be able to systematically identify and resolve technical problems., • Possess excellent communication skills, with the ability to explain technical concepts to non-technical clients, • Have the ability to work independently and collaboratively in a team environment. What You’ll Do • Undertake preventative maintenance and diagnostics on building control systems in accordance with the service level agreement between ourselves and our customers., • Carry out small repairs & remedial works, • Provide routine inspections of BMS equipment to ensure optimal performance and reliability., • Respond to customer service calls in the event of a system failure., • Document service activities, including maintenance tasks, repairs, and client interactions. A highly competitive salary is on offer as well as a raft of other benefits that include: • A generous bonus scheme, • Standby allowance, • A wide-ranging company car scheme (that includes fully electric vehicles) or the option of driving your own car and being paid a monthly car allowance, • An employee owned company, which you would become part of after 12 months service, • A contributory pension scheme (the Company contributes 6% of your basic salary), • Free private medical insurance with BUPA, • Life assurance of 4 x annual salary, • 25 days holidays, plus public holidays, with the opportunity to buy an additional 3 days per annum., • Cyclescheme up to £2500, designed to encourage our workforce to keep themselves fit! Take the first step towards an exciting future, with a company that is as committed to you as it is creating a more sustainable future. We can't wait to hear from you!

Job Title: IT Service System Engineer / Onsite Engineer Contract Type: Fixed Term Contract Key Purpose of Division: The mission of the IT Division is to deliver “best-in-class” Digital and IT services to our customers and end-users enabling business growth, and Digital “cost-to-serve” Overall Job Purpose: • Working directly for the IT Service Operations Manager, the System Engineer will provide desktop support for all users., • Act within the ITIL framework across all processes., • Deal with all requests and incidents raised by users in LPUK, including managing hardware requirements. Key Responsibilities: • Support the end-to-end operational service delivery to all LPUK customers and, • users, to ensure quality and consistency of service is provided using best practice, • service management aligned processes and procedures., • Support and facilitate the agreed and appropriate measurement and reporting in, • all aspects of IT Desktop Support, ensuring KPIs and metrics are maintained and, • aligned with ITIL., • Follow the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Ensure that the appropriate incident and problem notification and escalation, • process and matrices are followed and escalate to a manager where appropriate., • Monitor the daily operation of the desktop support processes to ensure good, • execution and compliance, identify, and report any incompliance or cross, • technology process improvement initiatives., • Support the IT Service Operations Manager to achieve quality service delivery to, • customers and users and to ensure there is suitable business prioritisation of, • incidents and problems. Desirable Education & Technical Ability: • Desktop Support and/or 1st line expertise – ability to support end users directly., • Excellent verbal and written communication skills. Able to communicate clearly, • and appropriately for a range of audiences. Ability to articulate complex issues, • and recommendations., • Excellent organizational and time management skills with the ability to prioritize, • work effectively., • Sound decision making skills and the ability to work under pressure., • A positive proactive approach to maintaining and improving services., • Fluent in business English – written and verbal., • Financial Services’ experience advantageous., • Degree educated or equivalent experience., • ITIL v3 or v4 Foundation., • PRINCE2 Foundation and Practitioner / Agile – Scrum Master desirable., • Full current driving license required., • Flexibility to travel and work at other locations where required., • LeasePlan expects all employees to keep up to date and adhere to LeasePlan, • policies and procedures. Desired Previous Work Experience: • Experience in working in service delivery teams, desktop support teams, and service desk disciplines., • Maintaining, and following ITIL processes., • Maintaining strong and effective relationships with teams, customers, and partners and delivering excellent customer service., • Working with multiple teams and suppliers to resolve incidents and problems., • Monitoring and reporting against agreed SLAs, KPIs and delivering BAU objectives., • Experience in working with offshore service providers., • Experience of influencing and driving change and improvement., • Service Transition expertise – ability to support the transition from project/development into application support/BAU., • Flexible with proven ability to manage multiple tasks, prioritise work effectively and independently, and meet deadlines.

Business Analyst | Customer Journey Analysis | Berkshire | Hybrid | £750/day (Inside IR35) | 12 Months Contract | AI | Self - Service Functions | Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: • Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments., • Strong background in customer journey analysis, process re-engineering, and target operating model design., • Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent)., • Experience operating in Agile delivery environments, supporting squads through sprints and releases., • Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing., • Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: £750/d Inside IR35 (Via umbrella) If you’re an experienced Business Analyst with experience in supporting Customer journey’s we’d love to hear from you. Please submit your CV today!

• Job title: Junior HRBP, • Location: Remote, • Contract Length: 6 months, • Working Hours: 37.5 hours/week, • Pay Rate: Approx max rate £30 About the Role The Junior HR Partner & HR Analyst supports the business and the INBHR team by delivering high-quality HRP support and providing actionable people insights. The role combines day-to-day HR partnering support (e.g., employee lifecycle, policy guidance, documentation, stakeholder coordination) with HR analytics (e.g., presentations, dashboards, reporting, metrics, and insights to improve decision-making). This is an excellent opportunity for an early-career HR professional to build broad HR exposure while developing strong analytical capability. Key Responsibilities: Partnering Support • Support the HR Partner/HRBP in delivering core HR services across the employee lifecycle, • Effective handling of routine HR cases and lifecycle changes with strong customer satisfaction., • Serve as a first point of contact for routine HR queries; provide accurate, consistent guidance within policy and escalate complex matters appropriately., • Support Sr HRP in the management of organizational transformation as required (preparing information, data, insights and reporting), • Support employee relations case administration (meeting coordination, note taking, document management, tracking actions) while maintaining confidentiality., • Partner with HR shared services to ensure timely and accurate support and services to employees, championing the use of AI and self-service., • Prepare executive materials and support the deployment of the HR standard work (Org Talent Reviews, Performance Calibrations, Engagement Reviews, etc.), • Create insights and commentary (not just numbers): identify trends, root causes, and potential actions for HR and managers. Key requirements: Required Qualifications • Bachelor’s degree in HR, Business, Economics, Statistics, Psychology, or related field or equivalent practical experience., • 2–3 years of relevant experience (HR operations, HR generalist support, people analytics, reporting, or similar)., • Strong analytical skills: confident working with Excel (pivots, lookups, basic modeling). Power BI/Tableau is a plus, confident working with PowerPoint to create presentations and story telling, • Exposure to HR metrics, compensation cycles, workforce planning, or performance management., • Basic knowledge of HR policies and employment practices (local labor law awareness is a plus)., • Experience creating dashboards and storytelling with data (Power BI, SQL, Python—any is a plus)., • Experience in multinational or matrix organizations., • Comfort working with HR systems (e.g., Workday) and handling sensitive data., • Strong written and verbal communication; able to explain data insights to non-technical audiences., • High integrity and discretion; professional handling of confidential employee information., • Fluent in English plus German as a plus. Competencies • Customer orientation: responsive, practical, and service-minded, • Analytical thinking: curious, structured, able to connect patterns to actions, • Attention to detail: accurate documentation and data discipline, • Collaboration: works well across HR, payroll, finance, and managers, • Prioritization: handles multiple requests with deadlines, • Confidentiality & ethics: trusted with sensitive topics

• Role: Demand and Inventory Analyst, • Contract: ASAP until 1/8/2027, • Office- Maidenhead (hybrid) – 3 days on site SRG are partnered with a global biopharmaceutical company with focus and capabilities to address some of the world’s greatest health challenges. Our client combines advanced science, expertise and passion to solve serious health issues and have a remarkable impact on people’s lives. Responsibilities As an integral part of the Commercial Operations team, reporting to the Demand Manager, the individual will be responsible for: • Monthly review of forecasted demand by sku, aligned to the Demand Review and S&OP process timelines., • Review of projected demand, stock, and replenishments to identify risks of stock shortage or obsolescence in advance. Work with the supply planners to adjust replenishments as necessary to reduce such risks., • A weekly review of current stock holding to identify any slow-moving inventory, possible expiry date risk and stock shortages., • Prepare and manage Request of Changes to Master Arrival Schedule and get corresponding approvals (formal RCMAS process)., • Prepare and review forecast accuracy reports, KPI reports and other reports for discussion at Demand Reviews, highlighting the main messages for the commercial and finance teams, • Perform stock reconciliation activities on a regular basis to ensure stock holding is reported accurately in SAP, • Ongoing review, maintenance, and submission of the affiliate’s Material Master Data, • Reporting of actual and potential back orders for the affiliate through the back-order tool, • Preparation and review of the stock provision accrual, based on current stock holding, forecasted demand and expiry/artwork changes, • Support the 3PL with the smooth processing of inbound shipments and support as necessary, • Analyse the 3PL monthly stock counts to ensure that all inventory is counted as per policy, • Ad-hoc analysis where demand is consistently ahead of forecast to ensure a thorough understanding is gained of what the drivers are, • Support the use of the Statistical Forecasting process, ensuring that the forecast is accurate and support the correct stock levels, • Provide monthly reporting on inventory, summarised by brand, • the Crisis Management Team where possible stock shortages are identified, • new asset launches and product discontinuations as required, • the customer service team as required Skills, Knowledge and Qualifications Systems • Microsoft Suite, including excel, • SAP (preferred), • JDA (preferred) Business Knowledge • Previous Demand or Supply experience, • Strong analytical skills, • Knowledge and experience of the Supply Chain processes, • Previous experience working in an international business setting (desirable), • Pharmaceutical Industry background (preferred) Qualifications and Competencies • Highly analytical with a desire and ability to learn quickly, • Ability to prioritise and work to tight deadlines., • Highly results driven. Comfortable working in a fast-moving, multi-tasking environment and able to cope with high degrees of uncertainty, • High attention to detail and accuracy, • Strong inter-personal skills to enable the smooth implementation of changes, • Good commercial acumen, • Excellent communication skills, both oral and written

Myn is an AI driven marketplace that connects the candidates, clients and recruiters. Myn collaborates with leading employers to offer exclusive, carefully matched contract and permanent positions. Are you an experienced Business Management Systems (BMS) Support Engineer looking to further your career in the BEMS industry? We currently have a vacancy for a Support (Service) Engineer in the Southern Region reporting to the Regional Operations Manager. My client can offer the right candidate an opportunity to work for one of the world’s largest, independently employee owned BMS companies and to be successful you must • Hold a full driving license and are located within travelling distance of Maidenhead / Feltham / High Wycombe., • Be eligible to obtain MOD High Level Security Clearance to meet the static site requirements., • Be familiar with Trend & IQ Vision. Experience with any of the following systems would also be advantageous; Siemens, Tridium, Schneider EcoStruxure, otherwise training will be provided., • Have experience of working within the building controls industry, as well as have an understanding of mechanical plant., • Have proven diagnostic skills and be able to systematically identify and resolve technical problems., • Possess excellent communication skills, with the ability to explain technical concepts to non-technical clients, • Have the ability to work independently and collaboratively in a team environment. What You’ll Do • Undertake preventative maintenance and diagnostics on building control systems in accordance with the service level agreement between ourselves and our customers., • Carry out small repairs & remedial works, • Provide routine inspections of BMS equipment to ensure optimal performance and reliability., • Respond to customer service calls in the event of a system failure., • Document service activities, including maintenance tasks, repairs, and client interactions. A highly competitive salary is on offer as well as a raft of other benefits that include: • A generous bonus scheme, • Standby allowance, • A wide-ranging company car scheme (that includes fully electric vehicles) or the option of driving your own car and being paid a monthly car allowance, • An employee owned company, which you would become part of after 12 months service, • A contributory pension scheme (the Company contributes 6% of your basic salary), • Free private medical insurance with BUPA, • Life assurance of 4 x annual salary, • 25 days holidays, plus public holidays, with the opportunity to buy an additional 3 days per annum., • Cyclescheme up to £2500, designed to encourage our workforce to keep themselves fit! Take the first step towards an exciting future, with a company that is as committed to you as it is creating a more sustainable future. We can't wait to hear from you!

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where youll be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team.Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What you'll be doing? You'll will be responsible for planning, permitting, and issuing notices for external dig work across the London and Thames Valley region as part of the smart metering contract. You will ensure all works comply with the Traffic Management Act 2004 (TMA) and New Roads and Street Works Act 1991 (NRSWA), collaborating closely with Customer, Operations, and Street Works teams to deliver work to the highest standard under SLA guidelines. You'll maintain a thorough understanding of the NRSWA and TMA to ensure compliant permitting of all works, possessing practical knowledge of their key sections (58, 61, 73, 74) and Red Book requirements. We'll need you to monitor and respond to permit updates, including PMRs & AIVs, and manage the coordination of third parties such as those required for parking and bus stop suspensions, road closures, and temporary traffic regulation orders. You'll review and assess traffic management drawings and requirements, including parking bay suspensions, lane rental, bus stop switch-outs, and TTROs. Other duties will also be required as part of the role. What you'll bring? • Have you got aminimum of 2 years experience in a streetworks or utilities environment?, • Are you proficientwith the use of Street Manager system?, • Do you have sound knowledge of streetworks and traffic management requirements?, • Have you got proven experiencein planning and scheduling within a similar environment?, • Do you have strong problem-analysis and investigative abilities?, • Can you build effective working relationships with third parties and stakeholders?, • Are you ableto manage complex enquiries and apply specialist knowledge?, • Do you have familiarity with Line Search or utility packs?, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Discretionary bonus scheme, • 25 days annual leave plus bank holidays, • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts #MGroupW JBRP1_UKTJ

The Opportunity: Field Service Engineer Company: Neckar Forklifts Contract: Permanent Location: Maidenhead (South Area) With over 50 years materials handling experience to call upon, Neckar Forklifts understand how to lift, store and move goods. From forklift sales, hire, driver training, all makes service, parts, fleet management and warehouse planning, we provide total solutions. Neckar Forklifts has two convenient locations - a short distance from London's Heathrow Airport and in Castleford, West Yorkshire - serving the North of England and Scotland. The Impact you will have: • To undertake the repair & maintenance of industrial, agricultural and warehousing trucks and ancillary equipment, ensuring maximum profitability and return. To carry out fault diagnosis to identify reported breakdowns, • To ensure all damage and faults are highlighted to customers and recorded accurately on appropriate Forkway documentation, • To provide a professional, efficient & responsive service support to customers by means of maintaining & repairing materials handling equipment to the highest standard whilst observing Health and Safety regulations at all times, • To accurately complete all paperwork required within the role including servicing sheets, breakdown reports, accident reports, timesheets, quotes etc in a timely fashion, • Relevant technical qualification, • Previous experience within a similar role working on cars, vans, HGV or Agricultural, • Good understanding of hydraulic, mechanical and electrical principals, • The ability to work independently and under pressure, • The ability to manage and prioritise workload, • Company Van / Phone and Toughbook, • Future development and career opportunities, • Contributory pension scheme, • If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch, • Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review, • If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met JBRP1_UKTJ

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are Londons largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Ensure all your application information is up to date and in order before applying for this opportunity. Key Responsibilities * To validate that the work of all engineers is performed to the required standards, as set out by Gas Safety Regulations and Sureserve Compliance. * To identify any gaps in an engineers knowledge and provide feedback to line managers where additional training is required. * Serious complaint jobs may need to be visited. A clear record of events must be documented, including issues such as poor workmanship, gas safety concerns, and CO risks. * Following visits, photographic evidence must be uploaded via PDA, along with full reports and recommendations. * A QC Inspector will ensure sufficient quality checks (QCs) are carried out across the area throughout the year to meet client needs and demonstrate that standards are being achieved. * To ensure engineers comply with all health and safety requirements. All issued equipment must be fit for purpose and free from defects, including: * PPE * Vehicles * Ladders * Regular HSE checks must be conducted with each engineer within the geographical contract area. Communication & Standards * To confidently engage with client representatives and communicate relevant information through the correct channels. * To understand servicing, breakdowns, and installation work (where required), and identify ways to improve engineers working practices. * To recognise that honest reporting is essential for the development of engineers, the team, and the company. Customer & Quality Management * To resolve any reasonable issues raised by tenants or clients. * To record and report unsafe or poor workmanship in a constructive and professional manner, ensuring sensitivity to avoid alarming tenants. Training & Development * To assess and mentor new starters and newly qualified engineers. Work Ethic & Flexibility * To be self-motivated and capable of working unsupervised. * To assess issues effectively and bring them to a swift resolution. * There may be occasions where: * Work outside normal hours is required * Extensive travel across business areas is necessary * Additional tasks outside this specification are assigned Performance & Continuous Improvement * To ensure agreed targets are met and management systems are regularly updated. * To fully research and understand each clients contractual requirements. * To actively seek industry updates and present these to the team during toolbox talks when required. What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: * Competitive salary * Contributory Pension scheme * Life assurance * 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days * Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carers leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: * Sureserve Benefits Hub, accessing over 1000s retail discounts * Virtual GP service, 24/7, 365 days, available for employees and your immediate family * Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family * Bike2Work scheme * Home & Electronics salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. xrnqpay We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact

Title: Electrician - Maintenance/Installer Contract Type: Permanent, full time, 40 hours per week Salary: £43,000 - £46,500 per annum(based on qualifications & experience) Grade: DM Tech 05 Working Location: Slough, Brent and Reading Mobile Based Worker: contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required Closing Date: 1st April 2026 Interviews will be held w/c 6th April Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Benefitsinclude: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme andmany more Join our Electrical Team at L&Q: We are looking for an experienced Electrician to join of our in-house Maintenance team covering our West neighbourhood which services Slough, Brent and Reading. This is a rewarding and exciting opportunity to make a difference to our residents life and lead the way in delivering a customer centred service. Our Electricians are responsible for ensuring that all they do is with our residents satisfaction and best interests in mind. As an L&Q employee you will ensure that the you demonstrate our values consistently. This role is on the front-line delivering service and has direct impact on L&Qs reputation; the focus will be high quality work and on first time fix approach. We are focused on meeting targets, both financial and customer related working to time frames and making sure that jobs per day are completed on time and within cost. The team must have a firm knowledge and be ability to actively contribute to ensuring that the Direct Maintenance teams KPIs are meet. We are looking for experienced individuals with a good working knowledge in building and/or housing environment, particularly within social housing or local authority experience of working within domestic and or commercial Electrician role. You will have a good knowledge, understanding and experience of Inspection & testing of electrical installations, including good ability to fault find. As well as a customer service focus candidate will have a good understanding of the Health and Safety requirements and will act with resident safety in mind. To be considered for this role, candidatesmusthold recognised qualifications in the following areas: Core Technical Competence All Electrical Works (EAS Table 4C) Applicants must meetoneof the following routes: Wiring Regulations (EAS Table 4D) To be considered for this role Candidates will be able to demonstrate and or have: • Maintenance experience preferably gained within Social Housing or a similar environment., • Excellent customer service with proven track record in delivering service to internal and external customers, • Good knowledge and understanding of Health and Safety, • Ability to work in a pressured environment under strict time constraints, • Experience with completing electrical certification, including periodic inspections & testing. About L&Q: Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporatevalues and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger and theyre at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. Were proud to be recognised for creating an inclusive workplace. Were a Disability Confident Leader (Level 3) and weve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. Its all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations. JBRP1_UKTJ

?? Business Development Manager ?? Location: Any Centrica Office | Hybrid Working ?? 6 month fixed term contract We work in a hybrid, Flexible First way - travel may be required for partner meetings, client engagement and bid activity. ?? The Job You'll drive our growth strategy within the Private Landlord sector-testing new business models, developing commercial partnerships, navigating bids, and ensuring strong safety and compliance standards across all activity. ?? Key Responsibilities • Follow safety and environmental policies, completing HSE checks and ensuring corrective actions are implemented., • Test and develop new business models across the Private Landlord sector., • Build partnerships with letting agents, property management firms and Housing Associations., • Develop operating models, products and propositions that deepen our penetration of the PL sector., • Explore collaboration opportunities with insurers and warranty providers., • Monitor legislation affecting landlords and use insights to strengthen customer relationships., • Identify opportunities to differentiate our service and analyse competitor activity., • Respond to tenders and bid requests, ensuring compliance and timely submissions., • Complete supplier onboarding and support environmental and due-diligence requirements., • Negotiate multi-property and multi-year contracts., • Work closely with operational teams to ensure realistic capacity planning and SLAs., • Produce high-quality, creative bid content and maintain an up-to-date information library., • Build strong internal and external stakeholder relationships throughout the bid and commercial process., • Capture client feedback to support continuous improvement., • Review tenders to ensure risks are understood and controlled., • Understand pricing structures, cost build-ups and how requirements impact quality and cost. You're commercially minded, collaborative and comfortable influencing at all levels. You enjoy shaping propositions, navigating complex stakeholders and producing compelling bids. Qualifications & Experience • Experience in business development, tenders or bid writing., • Understanding of the Private Landlord or property sector., • Knowledge of compliance, due diligence and operational delivery., • Ability to interpret legislation and understand customer impacts. You'll bring strong stakeholder management, communication and influencing skills, with the ability to think strategically and make sound decisions while supporting change initiatives. You're a collaborative team player who can work under pressure and meet deadlines, with excellent written skills that help you produce clear, compelling and creative bid documents. You'll be highly organised, confident engaging with management, and skilled in negotiation, presentation and relationship building. You're proficient with Microsoft Office (Excel, Word and PowerPoint) and bring strong commercial acumen to support pricing and bid submissions. You'll be comfortable driving change, managing stakeholders effectively, and partnering with the business with credibility and confidence. JBRP1_UKTJ

Class 2 HIAB Driver – Reading Vanta Staffing Reading is recruiting a Class 2 HIAB Driver to work for our client based in the Reading area. This role involves multi-drop deliveries of building and construction materials and is ideal for drivers seeking ongoing work with a well-established and reputable company. Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. ? Requirements: • Valid Category C (Class 2) licence, • HIAB licence (essential), • Recent HIAB driving experience (preferred), • Valid CPC and Digital Tacho Card, • Ability to complete 10–12 multi-drop deliveries per day, • Maximum 6 penalty points (No DR or IN endorsements), • Reliable, flexible, and safety-conscious Role Responsibilities:, • Carry out multi-drop deliveries (10–12 drops per shift), • Perform daily vehicle checks, • Ensure safe and compliant driving at all times, • Maintain professional customer service standards Job Details:, • Pay Rate: £18 per hour, • Hours: Monday to Friday, 07:00 start, • Location: Reading

Salary: Competitive Hours: Monday- Friday 9:00am-17:00pm Please make an application promptly if you are a good match for this role due to high levels of interest. Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven individual to join our Sales & Bids team based in Colnbrook. This is more than just a job, it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the General Manager (Group Commercial Development) you will play a key role in driving our mission forward by identifying, sourcing and delivering innovative solutions and technologies that support both existing and prospective customers in achieving their environmental and sustainability goals. You will also act as a key link between the Commercial functions (Sales, Contract Management, Bids and Marketing) and the Compliance Team, ensuring all new services and innovations are fully compliant and deliver measurable financial and environmental value for both our customers and the business. What will you do • Identify, develop and implement innovative technologies and Circular Economy solutions that deliver service efficiencies, cost savings and carbon reduction for key accounts. This includes researching emerging solutions, building robust business cases and supporting implementation in collaboration with Clinical and Hazardous Waste teams., • Work closely with customers and internal stakeholders to understand sustainability priorities, align innovations with contract strategies and environmental targets, and support bids and retention activity with value-adding proposals., • Monitor market trends, competitor activity, legislation and government strategy relating to sustainability and Net Zero, conducting research to inform recommendations and potential investment decisions., • Build strong relationships with customers, service providers and academic partners to identify new services, upselling opportunities and continuous improvement initiatives,, • Represent the business at industry events and contributing to internal and external communications as required., • Ensure full compliance with all Company policies and procedures, including health and safety and employment., • A supportive, inclusive, and fun team culture., • Designed to empower you to work where and how you thrive, balancing productivity with lifestyle., • Opportunities for career growth and development., • Competitive salary and great benefits., • Degree in Environmental Science, Climate, Sustainability and Environmental Management, or a related field (preferred)., • At least three years' experience within the waste industry., • Strong report writing, numerical and problem-solving skills, • Confident negotiator and engaging presenter with excellent communication skills., • Approachable, accurate and flexible, with the ability to manage multiple priorities effectively., • Customer-focused mindset with a commitment to delivering outstanding service., • Strong team player who can also work independently and use their own initiative., • Willingness to undergo security clearance to access secure sites (e.g. MOD, airports, schools and colleges)., • Positive, proactive "can do" attitude with a genuine passion for helping customers exceed their environmental and sustainability goals. Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon? At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. xrnqpay If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names.

This role is a 30 Hour Contract If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? • 22 day holidays plus bank holidays pro-rata, • Contribution to Group Personal Pension Scheme, • Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers, • Sponsored Summer and Christmas events, • Cycle to Work Scheme, • Discounted car hire rates, • Hardworking individual with the ability to work in a team and independently in a fast-paced environment, • Ability to show great attention to detail, • Ideally, you will have worked in the service industry, • Excellent customer service and communication skills Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself. xrnqpay Clickhere to read some of our success stories.

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within ourMEICA and capital maintenance team. Our Mechanical, Electrical, Instrumentation, Control & Automation (MEICA) experts offer a one-stop solution, including ongoing operation and maintenance services. Want to be a part of it? What will you be doing? As a Quantity Surveyor, youll play a pivotal role in supporting financial and contractual aspects, ensuring the smooth operation of our capital maintenance projects. Youll work closely with clients to understand their needs, negotiate agreements, and foster strong, long-term relationships that drive success. You'll assist in managing costs, contracts, and commercial risks and support our capital maintenance team. Youll provide commercial guidance, helping tomaintain compliance with industry standards and best practices. Documentation and reporting will be key aspects of your role, ensuring that all commercial processes are up to date and aligned with company requirements.Youll also oversee supplier agreements, monitor performance, and contribute to strategic decision-making to support the growth and stability of the business. Key responsibilities include: • Support the administration of NEC3/4 contracts and advise the project management team on commercial influences around Cost and Value, • Administer Early Warning and Compensation Event process., • Maintain accurate records of contract correspondence, change control and cost tracking, • Support monthly CVRs and reporting processes, ensuring timely and accurate updates., • Liaise with Project Managers, subcontractors, and internal stakeholders to ensure contract requirements are met., • Administer subcontractor contract, including subcontractor engagement, tracking progress and monitoring performance., • Support in the review and commercial assessment of subcontractor applications variations and final accounts., • Assist in the preparation of applications for payment, valuations and final accounts, • Help identify and manage commercial risks and opportunities throughout the project lifecycle, • Conduct business cost analysis for fleetWhat youll bring, • Do you have proven experience as a Quantity Surveyor, with experience in cost management, contract administration, and change control?, • Have you got detailed knowledge, understanding and previous experience of working under NEC contracts?, • Do you have effective communication, negotiation and presentation skills?, • Have you got knowledge of work activities undertaken - Administrative and Operational?, • Do you have a good understanding of all relevant statutory, regulatory and company policies and guidelines?, • Are you someone who has the ability and desire to identify opportunities for improvement, and influence change?, • Have you got proven knowledge of service delivery within the utilities sector?, • Contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • 25 days annual leave plus bank holidays, • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts #MGroupW JBRP1_UKTJ

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Location: Any Centrica Office | Hybrid Working 6 month fixed term contract We work in a hybrid, Flexible First way - travel may be required for partner meetings, client engagement and bid activity. You'll drive our growth strategy within the Private Landlord sector-testing new business models, developing commercial partnerships, navigating bids, and ensuring strong safety and compliance standards across all activity. • Follow safety and environmental policies, completing HSE checks and ensuring corrective actions are implemented., • Test and develop new business models across the Private Landlord sector., • Build partnerships with letting agents, property management firms and Housing Associations., • Develop operating models, products and propositions that deepen our penetration of the PL sector., • Explore collaboration opportunities with insurers and warranty providers., • Monitor legislation affecting landlords and use insights to strengthen customer relationships., • Identify opportunities to differentiate our service and analyse competitor activity., • Respond to tenders and bid requests, ensuring compliance and timely submissions., • Complete supplier onboarding and support environmental and due‑diligence requirements., • Negotiate multi‑property and multi‑year contracts., • Work closely with operational teams to ensure realistic capacity planning and SLAs., • Produce high‑quality, creative bid content and maintain an up‑to‑date information library., • Build strong internal and external stakeholder relationships throughout the bid and commercial process., • Capture client feedback to support continuous improvement., • Review tenders to ensure risks are understood and controlled., • Understand pricing structures, cost build‑ups and how requirements impact quality and cost., • Experience in business development, tenders or bid writing., • Understanding of the Private Landlord or property sector., • Knowledge of compliance, due diligence and operational delivery., • Ability to interpret legislation and understand customer impacts.

Location: Loudwater, High Wycombe Salary: Circa £50,000 Contract: 12-month Fixed Term Hours: 9am-5pm Hybrid: Potential once probation is completed (1 day per week) Our fantastic client is seeking a confident and experienced Senior Customer Service Team Leader to join them on a 12-month fixed term contract (due to a secondment). This role is ideal for someone who thrives in a leadership position and enjoys helping teams deliver first-class customer service. You'll take responsibility for a group of Customer Service Team Leaders, providing guidance, motivation, and clear direction. Your focus will be on driving team performance, developing strong leaders, and maintaining exceptional customer experience across the department. Duties include • Leading and supporting Customer Service Team Leaders, helping them bring out the best in their teams, • Monitoring performance and ensuring KPIs and service levels are consistently achieved, • Encouraging continuous improvement and championing best practice, • Using performance insights to guide actions and improvement plans, • Assisting with recruitment, onboarding, training, and ongoing development, • Acting as the point of escalation for complex customer issuesSkills/Experience, • Previous experience in a senior customer service or cont...

Fire Alarm Engineer Location London Salary or rate £45,000 per year Contract type Permanent Hours or shifts 40 hours per week About the role We are seeking an experienced Fire Alarm Engineer to join our growing team on a permanent basis, based in Crawley and covering the Home Counties including Hertfordshire, Bedfordshire, Buckinghamshire, Essex, Surrey and Kent. This is an excellent opportunity for a skilled Fire Alarm Engineer looking for long term stability, varied project work and genuine career progression within a supportive and professional environment. As a Fire Alarm Engineer, you will be responsible for installation, commissioning, servicing and maintenance of fire alarm systems across a diverse customer base. The Fire Alarm Engineer role offers exposure to retail units, office blocks and larger commercial premises, providing varied and technically interesting work. This position would suit a proactive Fire Alarm Engineer who takes pride in delivering high quality workmanship and excellent customer service. The successful Fire Alarm Engineer will work both independently and as part of a wider engineering team, ensuring all systems meet current British Standards and health and safety legislation. If you are a motivated Fire Alarm Engineer seeking a permanent opportunity in Crawley with a competitive salary, this role offers a strong platform for long term development. Key responsibilities • Carrying out planned service and maintenance tasks on a varied customer base from retail units to office blocks, • Completing a range of duties from small works through to full commissioning of fire alarm systems, • Supporting larger installation projects for those keen to further develop installation skills, • Using existing knowledge and experience to fault find effectively and efficiently, • Delivering a comprehensive service to customers in accordance with British Standards within a defined geographical area, • Ensuring all documentation and certification is completed accurately and on time Skills and experience required Essential • Minimum of 5 years of experience in fire system maintenance and installation, • FIA Installation and Maintenance Module, • Experience of open and closed protocol fire alarm systems, • Electrical design experience with a fire alarm element, • Working knowledge of BS5839 and current health and safety legislation, • Ability to work to time sensitive deadlines, • Strong problem solving ability and attention to detail, • Full UK driving licence What is on offer • Competitive salary of £45,000 per year, • Permanent, full time position, • 40 hours per week with stable working pattern, • Opportunity to work across a varied and interesting portfolio of sites, • Career development opportunities within a growing business How to apply If you are an experienced Fire Alarm Engineer looking for a permanent opportunity in Crawley, we would be pleased to hear from you. Apply today with your up to date CV to be considered for this Fire Alarm Engineer position. CONPERM JBRP1_UKTJ

You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines., • Own all customer issues through to resolution., • Liaise professionally with Retailers and Manufacturer teams as appropriate., • Respond to the Financial Ombudsman Service timely and appropriately., • Update the Contract Management System and Complaints database accordingly and in a timely manner., • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends., • Provide complaint summary that advises the SMT of current status of complaints, detailing costs/losses to the business., • Adhere to formal regulatory processes and policies., • Work effectively with colleagues in support functions around the business to gain resolution to complaint., • Monitor own performance to ensure adherence to targets, deadlines and procedures., • Responsible for meeting individual performance targets and management of cases., • Participate i...

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. If you think you are the right match for the following opportunity, apply after reading the complete description. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Want to come and be a part of it? What will you be doing? As a Smart Metering Engineer, you'll be exchanging traditional meters for smart, along with responding to emergency and maintenance appointments on behalf ofE.ON NEXT, ensuring customers Smart Meters are working correctly. Our smart metering parternship with E.ON NEXT is in its twelfth year, built on continuous high performance, resulting in multiple contract extensions Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. Do you enjoy working on your own,chatting to customers and meeting new people? As part of your day, you'll be completing the installation and ensuring the ongoing maintenance of smart meters in our customers homes. You will be doing around 5 jobs per day. Do you want to make some extra money? There's an uncapped bonus for any extra jobs you complete too. You'll be travelling around your area using your tablet to see your jobs for the day. Like to plan ahead? You will have access to your schedule up to 2 weeks in advance. You'll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 83% of our field management team have been internally promoted up from an Engineer. Are you looking for longevity in your career? You can have it with M Group Energy. You'll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is up to scratch? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety! Worried the role could be lonely? You'll be on weekly meetings, catch ups and our Field Managers are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine. What youll bring • Valid UK driving licence, • You must have held your licence for 1 year and have less that 6 points., • Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel?Are you experiences installing gas and electric smart meters?, • Have you gotprevious MOCOPA experience to a multi rate level?If you have the below qualifications and skills, great, but you dont need them to apply;, • Bonus qualifications such as REGT1 (Medium Pressure) and 3 phase, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • £1000 Safety Bonus per year, paid to you at 6-month intervals, • You could receive £1000 Attendance Bonus per year, paid at 6-month intervals, • Company sick pay, • You'll have access to an uncapped additional productivity related bonus, • Are you 3phase and/or Medium Pressure qualified? That'll be £1000 added to your salary once authorised!, • Regular overtime paid is available to you at time and a half and double time on Sundays, • Looking for progression? 87% of our field managers have been promoted from DF engineers, • Company van/vehicle and fuel card for business use, • Recommend a friend get rewarded for introducing people to us!, • Standby / Overtime / Call out, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupE #LI-LW #LI-Onsite IND2

Location: Hybrid with flexible base location Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. London: £48,987 to £67,358 per annum National: £45,168 to £62,108 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 As Technical Delivery Lead you'll play a critical part in ensuring the seamless movement of data and processes across our digital estate, with a particular focus on Microsoft Dynamics 365. You'll not be expected to develop code but must be technically confident, with a strong understanding of Dynamics 365 Field Service and delivery best practices. You'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of projects that are robust, scalable, and support our mission as a housing association. With previous success in a Technical Delivery Lead role and a good understanding of Microsoft Dynamics Customer Engagement suite (CE) you'll be comfortable working in agile, cross-functional teams with a collaborative delivery culture. An ability to bridge the gap between business needs and technical implementation, ensuring alignment, is vital. You'll thrive on driving clarity, momentum, and alignment across diverse teams and will enjoy problem-solving. You'll be confident navigating technical conversations, and will have excellent stakeholder management and communication skills, both technical and non-technical. If you can balance structure with flexibility and are passionate about delivering real value through technology then we want to hear from you now! Join our team and start making a real difference. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 29th March 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from the office at least one day per month. Occasional travel may be required, including visits to our London office. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. xrnqpay You are required to reside in England or Wales for the duration of your employment.

Covering a site in Maidenhead with a secondary site in Sittingbourne, Kent - Van provided. If the following job requirements and experience match your skills, please ensure you apply promptly. Role summary: Electrical Engineer to work with the Account Manager and support clients facilities teams, carry out daily checks of all assets across the sites, completing PPM, Reactive tasks, compelling reports, managing contractors, Permits, RAMS, HSE & and providing engineering knowledge to the team. The role is currently for a full-time engineer to manage 3 sites at two locations travelling between sites via a vehicle provided. Day to day duties for this role include but are not limited to. To complete all PPMs within SLA. Carry out reactive task. Operate all systems within the facility in a competent, effective and efficient manner. The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations. Willingness to work flexible schedules, including extended or non-standard hours, to ensure optimal service delivery and client satisfaction. Attend weekly operations meetings, client meetings as requested within a professional, effective manner. Manage the clients CAFM systems, keeping within green SLAs & KPIs, ensure updates are added and with sufficient data. To assist the Account Manager in completing the Monthly and Quarterly Engineering Report ensuring that significant events or activities are noted. Ensure the asset database is correct and up to date. Management of onsite critical spares including maintaining site stock register and monthly auditing. Compilation of incident & near miss reporting and after-action reviews for any critical incident. Ensure all operational issues are brought to the Account Managers & Customers attention and provide all relevant reports with recommendations. Proactively promote a Safety First culture in line with the JLL Cardinal Rules of Safety are adhered to. Act as Primary point of contact for all engineering related matters from the client teams. Ensure that the Contract efficiently meets all the relevant KPI & SLA requirements. Taking ownership of the clients needs and purse good communications with the customer in order to build a stable relationship. Always carry out the works requested in a professional and proactive manner. To communicate clearly and effectively with your manager and clients always. Proactively assisting the management team to produce quotations by giving accurate and good quality information where extra works are identified. To provide accurate time sheet information weekly and on time. To ensure that the Company is always presented in a good light. To escalate any major site issues or incidents to your line manager asap once noticed. Essential skills, knowledge, and experience: • C&G Level 2 and 3 Diploma Electrical Installation, • C&G 2360 Parts 1 & 2 or 2330 Levels 2 & 3, • Test & Inspection, • 18th edition certificate, • Basic plumbing skills, • Strong Electrical & Mechanical Maintenance experience, • Knowledge of heating and air conditioning systems, • Knowledge of building fabric and experience in carrying out basic fabric reactive repairs when required., • Sound understanding and experience of meeting Health & Safety obligations with regards to maintenance activities., • Have good communication and organisation skills. xrnqpay, • Have a positive can do attitude., • Ability to work on own or as part of a team

Following the successful launch of our Newbury (Reading) unit earlier this year we are proud to already expand our commercial team here. Through our peoples commitment, team ethos and customer centric approach the Newbury team has flourished, having secured further long term cyclical contracts beyond its budget, creating an even more stable order book for its' bright future. We are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what you do. Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. This opportunity offers us the chance to welcome an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join our dedicated commercial and operational team, who specialise in painting and decorating and associated planned refurbishment works to the public, private, residential and educational sector. As we continuously look to sustainable growth locally and business wide, here at Ian Williams we offer our people the chance to be a part of our prosperous long-term future that is full of potential, development and opportunity. We offer a relocation package for eligible candidates. At Ian Williams, we value our employees and offer an exceptional benefits package: • Be part of the company profit share scheme (14% of base salary achieved last year), • Private mileage scheme and a fuel card, • Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme., • Life, Medical and Permanent Health Insurance, • Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year., • Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice., • Annual pay reviews, • Enhanced maternity/ paternity pay., • Training and development opportunities As a Quantity Surveyor in Newbury, you will actively tender, estimate and measure onsite. We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: • Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks., • Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset., • Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible., • Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always., • You will be inquisitive, organised, and honest as well as being a genuine 'people person' who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real 'working together' environment, whilst building valued long-term relationships., • Proven experience in a similar estimating and surveying role. Experience working with Direct Labour. Experience of the commercial management of projects from tender and estimation stages through to final account., • Experience of successfully managing a value of works up to £3 million annually. About Ian Williams Ltd Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Indeed and Glassdoor. The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants' suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the code of practice and undertake to treat all applicants for positions fairly. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. xrnqpay We are delighted to have strong relationships with our preferred agencies; therefore, we politely request no agencies engage with us in regard to this position.

A major commercial vehicle manufacturer is looking for a driven depot manager to manage a fast paced and demanding commercial vehicle depot which includes a technicians] workshop, service, admin, finance and parts departments. Must possess depot or branch manager experience within the commercial vehicle sector or similar sector. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. ROLE: Depot Manager - Commercial VehiclesLOCATION: ReadingBASIC SALARY: £60kBENEFITS: Annual bonus, company car, pension, life insurance, 25 days holiday. ROLE: The position is for a Depot Manager, responsible for developing and maintaining the aftersales service provided to the customer in the depot. The depot is successful, but is fast paced and full on. Looking for someone who can handle the pressure and also drive forward profitability. Essential Duties and Job Responsibilities Maximise the profitability of both parts and service departments, including continual improvements in utilisation of staff and efficiency of organisation Budgeting Maintain compliance in all areas of Health and Safety in the workplace Selection and recruitment of staff in all departments (In conjunction with GM) Contribute to the development of all operating and administrative systems to ensure that quality, efficient and timely work is carried out Remain up to date with all relevant legal requirements Achieve and strive to exceed customer service level expectations and agreements Identify and implement a training plan for all depot staff Ensure premises are maintained to a high standard, inline with Operating standards Ensure premises security measures are adequate at all times Actively seek new business in conjunction with GM / GSM Ensure all invoice related queries are dealt with in a timely manner Monitor Warranty / Contract ledger Other general duties as designated xrnqpay by the General Manager Candidate Requirements Education and/or Experience Main Dealer workshop experience Leadership skills / experience Current driving licence Ability to work within guidelines given and to strict deadlines Ability to work under pressure Ability to actively seek solutions to problems Ability to work as part of a team Good leadership skills Good verbal and written communication skills Excellent customer service skills Flexibility to undertake a wide range of tasks Awareness and understanding of health and safety requirements Computer literate

Location: Slough Salary: £19 per hour site rate, £16 per hour travel rate Contract: Full time, Permanent Are you an experienced Service Engineer looking for a varied, hands-on role? We are looking for a skilled engineer to carry out servicing, fault-finding, installations, commissioning and repairs across a wide range of industrial and specialist door systems. You will take technical ownership on site, support junior engineers, and ensure high standards of compliance, safety and customer satisfaction. About the Role As a Service Engineer, you will: Health and Safety • Brief Risk Assessments and Method Statements (RAMS) to team members., • Conduct safety audits on fellow engineers to uphold company safety standards., • Maintain up-to-date knowledge of relevant legislation and DHF guidelines; report non-compliance concerns to the customer and office., • Identify and recommend solutions to safety-related issues., • Perform quality audits on completed repairs, replacements, and preventative maintenance works., • Support the Service Manager and supervisory team in resolving complex customer issues., • Conduct detailed technical surveys (e.g., roller shutter mechanism upgrades or control system enhancements)., • Coordinate directly with customer representatives while on site, ensuring clear and professional communication., • Lead and supervise engineers on larger jobs., • Support and mentor apprentices as part of their training and development., • Support the supervisory and management team with customer retention and winning new customers., • Working with integrity, • Being commercially astute, • Partnering people and change, • Driven to make a difference, • Accountable for actions, • Courageous leadership, • Continuous Personal Development: Commit to ongoing development to support your role and contribute to company growth., • Diversity: Work in a fair, inclusive and professional manner, ensuring exceptional service standards., • People Management: Mentor and share knowledge with less experienced team members., • Time-served Electrical apprenticeship or relevant Electrical NVQ and/or BTEC., • IOSH Working Safely, • ECS Card, • Industrial Door Qualification, • Work at Height training (PASMA / IPAF), • In-depth knowledge and competence within the industrial and specialist door service industry., • Minimum 3 years experience as a Service Engineer., • Confident ensuring colleagues/customers follow correct procedures., • Good understanding of electrical principles., • Ability to follow Risk Assessments and Method Statements., • Ability to read and understand electrical drawings., • Hands-on approach to progressing work., • Safe use of hand and power tools., • Ability to lead, motivate and coach others., • Hard-working and motivated., • Team-focused., • Meticulous with strong attention to detail., • Resilient and calm under pressure., • Professional and customer-focused., • Strong communication skills., • Flexible and adaptable to working hours and job tasks, with willingness to work overtime., • Willingness to support work across the UK and overseas., • Right to work in the UK. JBRP1_UKTJ

Location: Hybrid with flexible base location London: £36,469 to £54,704 per annum National: £33,593 to £50,389 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Do you have a working knowledge of Microsoft Dynamics 365 Field Services, Field Service Mobile and Resource Scheduling Optimization? This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 With a working knowledge of Business Process Flows within Dynamics you'll manage and optimise the M365 collaboration and productivity suite, working within an agile, pod-based team. Providing comprehensive support, conducting incident, change and problem management and managing policy compliance, you'll act as an escalation point, offering oversight and guidance to 1st and 2nd line teams. With excellent analytical, problem solving, stakeholder engagement and communication skills, you'll also serve as the primary liaison between the technical team and business stakeholders, building relationships, communicating changes and managing expectations. You'll need certification in one of the following or equivalent experience: Microsoft Dynamics 365 Customer Service Functional Consultant, Microsoft Dynamics 365 Field Service Functional Consultant, Microsoft Power Platform Functional Consultant. Monitoring and day to day running of the Dynamics Field Services estate you'll contribute to the culture of learning and continuous improvement throughout the organisation With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 29th March 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from the office at least one day per month. Occasional travel may be required, including visits to our London office. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. JBRP1_UKTJ

A market leading business in Slough is seeking a Customer Service Advisor to join their Corporate Driver team on a 12-month fixed term contract. The role involves managing customer queries via email and phone, ensuring timely resolutions, and providing professional customer service. Candidates shoul

Business Analyst | Customer Journey Analysis | Berkshire | Hybrid | £750/day (Inside IR35) | 12 Months Contract | Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: £750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Role: Demand and Inventory Analyst Contract: ASAP until 1/8/2027 Office- Maidenhead (hybrid) - 3 days on siteSRG are partnered with a global biopharmaceutical company with focus and capabilities to address some of the world's greatest health challenges. Our client combines advanced science, expertise and passion to solve serious health issues and have a remarkable impact on people's lives. Responsibilities As an integral part of the Commercial Operations team, reporting to the Demand Manager, the individual will be responsible for: Monthly review of forecasted demand by sku, aligned to the Demand Review and S&OP process timelines. Review of projected demand, stock, and replenishments to identify risks of stock shortage or obsolescence in advance. Work with the supply planners to adjust replenishments as necessary to reduce such risks. A weekly review of current stock holding to identify any slow-moving inventory, possible expiry date risk and stock shortages. Prepare and manage Request of Changes to Master Arrival Schedule and get corresponding approvals (formal RCMAS process). Prepare and review forecast accuracy reports, KPI reports and other reports for discussion at Demand Reviews, highlighting the main messages for the commercial and finance teams Perform stock reconciliation activities on a regular basis to ensure stock holding is reported accurately in SAP Ongoing review, maintenance, and submission of the affiliate's Material Master Data Reporting of actual and potential back orders for the affiliate through the back-order tool Preparation and review of the stock provision accrual, based on current stock holding, forecasted demand and expiry/artwork changes Support the 3PL with the smooth processing of inbound shipments and support as necessary Analyse the 3PL monthly stock counts to ensure that all inventory is counted as per policy Ad-hoc analysis where demand is consistently ahead of forecast to ensure a thorough understanding is gained of what the drivers are Support the use of the Statistical Forecasting process, ensuring that the forecast is accurate and support the correct stock levels Provide monthly reporting on inventory, summarised by brand Support Customer Service queries related to outbound deliveries and inventoryProviding support for: the Crisis Management Team where possible stock shortages are identified new asset launches and product discontinuations as required the customer service team as requiredSkills, Knowledge and Qualifications Systems Microsoft Suite, including excel SAP (preferred) JDA (preferred)Business Knowledge Previous Demand or Supply experience Strong analytical skills Knowledge and experience of the Supply Chain processes Previous experience working in an international business setting (desirable) Pharmaceutical Industry background (preferred)Qualifications and Competencies Highly analytical with a desire and ability to learn quickly Ability to prioritise and work to tight deadlines. Highly results driven. Comfortable working in a fast-moving, multi-tasking environment and able to cope with high degrees of uncertainty High attention to detail and accuracy Strong inter-personal skills to enable the smooth implementation of changes Good commercial acumen Excellent communication skills, both oral and written Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Customer Service Specialist – Hybrid Working Outline: This is great opportunity to work for a well-regarded company in the medical industry in a Customer Service Specialist role. Supporting business activities across a range of departments, speaking with customers within the NHS and Private healthcare sectors. This role offers hybrid working with 3 days a week in the office, but these do not need to be fixed to certain days per week. The Company: • An international company that offers fantastic career opportunities in a highly rewarding sector., • They’re highly regarded by both customers and employees, known as a great place to work., • The business is respected across the globe and have many award-winning products in the portfolio. Package: • Basic salary: Up to £30k, • 25 days annual leave plus bank holidays, • Bonus scheme, • Pension scheme, • Private healthcare, • Wellness and rewards scheme The Role: • This is a hybrid role, working from the office in the Slough area in a Customer Service Specialist role., • Customers are NHS and Private healthcare customers across the UK, and you will be speaking to people of various levels within those organisations and Trusts, • As part of the role you will be responsible for the co-ordination of product demonstration, liaising with the sales team and the service team to ensure the smooth running of all demonstrations including arrangement of transport to and from the demos., • You will also ordering of stock for marketing purposes, along with demo consumables., • In this tole you will be responsible for complaint handling, along with managing resolution and providing feedback for service improvements., • As part of this role, you will carry out administration for customer maintenance contracts, including contract renewal quotations, • You will cover the telephone for other areas of the business, and support the business needs as required. The Ideal Person: • This role is suited to anyone with a similar working background, certainly having worked in a customer focused administration role previously!, • You could've worked across various industries or sectors, and roles within those, but you will need some good office-based administration experience., • It’s essential that you have strong IT skills, with MS Office packages such as Word and Excel, but also with other CRM, ERP or SAP kinds of software., • Excellent communication skills are vital, written and verbal, along with a good telephone manner and presence on online meetings., • You’ll need an outgoing and personable manner with excellent people skills as you’ll be engaging with lots of internal and external stakeholders every working day., • Experience working with sensitive information is beneficial, but not essential., • It's essential you have excellent written English and attention to detail as accurate record keeping is vital., • The ideal person lives a commutable distance of Slough!, • Right to work in the UK essential – no sponsorship available (sorry), • You be able to work a minimum of 3 days per week in the Slough office, and this must be flexible days per week (for both parties) due assisting with business needs / cover etc. If the above is of interest to you and you fit with the Ideal Person section, then please get in touch with us and we can discuss the role in more detail

Pump Engineer Upto £21.80 per hour on a 40 hour contract + Up to double time overtime Slough/Reading/London & surrounding areas. Full Time | Permanent | Monday to Friday Are you an experienced Pump Engineer? Are you commutable to Maidenhead to collect supplies? Attega Group is currently partnering exclusively with our client in recruiting a Pump Engineer to join the team. The main purpose of this role is to perform general electrical and mechanical engineering duties to ensure that the pump systems and associated equipment are operating as specified and performing on-site repairs, maintenance and installations of equipment and machinery. In return, our client is offering a salary of up to £21.80ph, depending on experience, plus company van, fuel card, up to double time over time, 25 days annual leave. This is a full-time, permanent The hours of work will be 07:00 – 15:30 Monday – Friday. Reporting to the Hiring Manager your responsibilities will include: Carry out maintenance, repairs, commissioning and installations of pump systems and associated equipment. Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability. Could include equipment installations, upgrades and fault finding/diagnosing equipment problems and providing timely and effective solutions. Participate in our Emergency Call Out Rota. At times work with sewage and effluent systems, and work within confined spaces. Communicate effectively with the internal teams including sales, providing reports and photos of pumps and associated equipment. Document activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability. The ideal candidate: Previous experience as a Pump Engineer Full driving license Have your own standard tools ( Specialist equipment is supplied ) Excellent customer service For more information on our Pump Engineer role, please contact Thomas Hibberd in the Attega Group offices today

Class 2 (HGV) Driver - Ongoing Work in Slough Location: Slough, UK Position: Class 2 (HGV) Driver Contract Type: Ongoing Salary: £20ph Are you an experienced Class 2 (HGV) driver looking for consistent work? We're recruiting for Class 2 drivers for ongoing assignments in Slough, offering competitive rates and regular shifts. Key Responsibilities: • Deliver goods safely and efficiently across designated routes, • Carry out vehicle checks and ensure compliance with road safety standards, • Maintain accurate records of deliveries and paperwork, • Provide excellent customer service when interacting with clients What We Offer: • Ongoing work, • Competitive pay rates: Earn £20 per hour with potential overtime, • Flexible shifts: Early starts, days, • Supportive team: Friendly and professional management Requirements: • Valid Class 2 (Category C) driving licence, • CPC (Driver Certificate of Professional Competence), • Valid Tachograph Card, • Experience driving Class 2 vehicles, • Knowledge of road safety and driving regulations, • Good communication skills and professional attitude

Streamline Your HR Career in a Dynamic Service Team! Our Client has a requirement for an HR Administrator, who will be required to work on a contract basis in Maidenhead. Role Purpose Provide a professional, efficient, and high-quality HR administration service. Deliver consistent telephone and email advice to managers and employees. Ensure all transactional support aligns with corporate policies, management processes, and legal standards. Maintain a high level of data integrity and compliance across all HR platforms. Job Role Responsibilities First-Line Support: Act as the initial point of contact for people managers and employees regarding various queries and Employee Relations (ER) issues, escalating to Tier 2 Advisors when necessary. Documentation Management: Issue and maintain standard employment correspondence, including offer letters, contracts, benefit information, and contractual changes (salary, hours, promotions). Onboarding & Compliance: Collate all new starter documentation, including Right to Work checks and mandatory pre-placement screening. System Administration: Record and maintain accurate data within the HR system (MyHR) and produce meaningful management information (MI) reports. Payroll & Benefits: Input payroll data into MyHR, check payslips during trial periods, and administer employee benefits (e.g., Pension, Healthcare). Process Improvement: Ensure HR processes remain lean by updating forms, policies, and the HR Portal to reflect current practices. Annual Cycles: Assist in the communication and implementation of annual pay reviews and bonus schemes. Experience / Skills / Knowledge / Qualifications Essential: Proactive attitude with a strong desire to learn and grow within an HR function. Communication: Strong written and verbal communication skills with a customer-centric approach. Technical Skills: Proficient in Microsoft Office Suite with high accuracy in data entry and an eye for detail. Teamwork: A positive, team-oriented outlook with the ability to prioritize tasks and escalate issues appropriately. Experience: Previous administration experience within an HR or Payroll function is helpful but not essential. Desirable: Functional knowledge of Oracle systems. Company Information At First Recruitment Group, we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an HR Administrator looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included

Service Administrator Langley, Berkshire £33,000 - £35,000 permanent opportunity Hybrid working pattern, 1 day working from home Hours of work: some flexibility around 8am – 4.30pm Monday to Friday Join a dynamic team in a thriving global organsation where your skills can truly make an impact. As part the UK team, a small, close-knit team, you will play a pivotal role in ensuring smooth operations and exceptional service delivery within the Service department About the Role: As a Service Administrator, you will be at the heart of operational success, managing service processes and supporting customer interactions. Your work will ensure efficiency and customer satisfaction, directly contributing to the company's reputation and growth. This opportunity has the potential to grow into a more senior administrative position. Key Responsibilities: * Coordinate the service contracts. Identifying contracts due for renewal and communicating this to the service team. * Manage customer queries * Maintain accurate records of service activities. * Support service team with administrative tasks and documentation. * Assisting the spare parts team on occasion and for holiday cover * Invoicing * General administration Key Requirements: * Proven experience in administrative roles * Strong organisational skills with attention to detail. * Excellent communication skills, both written and verbal. * Ability to multitask and prioritize in a fast-paced environment. * Friendly and proactive demeanour, working as part of a down-to-earth team who get on well If you are a proactive and experienced administrator looking for an opportunity that will develop into a more senior administrative role then please apply today! What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

Aviation Recruitment Network Limited, which is part of the Pertemps Network Group, is one of the leading aviation recruitment suppliers in the UK to the commercial aviation industry. We specialise in Permanent and Contract airside recruitment solutions, executive search, airside vetting and pre-employment screening, as well as RPO services. We are seeking a Recruitment Delivery Consultant to work with our Recruitment Delivery team, supporting with high-volume recruitment campaigns for a range of airport roles. The role will be based at our London Heathrow Airport office (SL3 0AA) for four days per week, with one remote working day. This role will require regular travel to Gatwick and Luton airports to facilitate and manage assessment days and attend client meetings. A driving licence is essential for this role. The position will initially be a 2-year fixed-term role; however, an extension will be offered subject to business needs. The Benefits + Package Offered to the Recruitment Delivery Consultant: £26,000 - £28,000 per annum depending upon experience. Use of a company pool car. Training and development to enhance your learning. Employee of the Month recognition programme. Free on-site airport parking, which can also be used during your holidays. Responsibilities of the Senior Recruitment Delivery Consultant: Sourcing and screening quality candidates, utilising multiple channels. Conducting high volume telephone interviews. Preparing candidates for assessment centres, help facilitate assessment days, and attending job fairs. Manage applicant tracking systems and build high-volume talent pools for current and future hiring needs.Key Skills & Experience Required: A UK Driving Licence and the ability to commute to our office 4 days per week. Minimum of 12 months experience of working in a recruitment, HR or fast-paced customer service / sales environment. Demonstrate the ability to work towards targets. IT proficiency, including strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).Please click on the link below

Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents’ homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore’s customer service standards. Key ResponsibilitiesPlanned Works * Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. * Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. * Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. * Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. * Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. * Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards * Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. * While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. * Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication * Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. * Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. * Communicate effectively to ensure alignment and understanding across all parties. * Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person SpecificationKnowledge & Experience * Strong customer care background, ideally within a fast-paced environment. * Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. * Previous experience in an RLO or similar resident-facing role. Qualities & Attitude * Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. * Flexible and professional manner, with a positive “can-do” attitude. Team-oriented with a solutions-focused mindset. * Empathy and understanding towards residents’ needs and concerns. What We Offer * Full training and ongoing support. * Friendly and supportive working environment. * Clear career progression within the company

Logistics Administrator (Temp to Perm) An established and growing international organisation within the logistics and operations sector is seeking a Logistics Administrator to join their team in Slough on a temp-to-perm basis. This is an excellent opportunity for someone with strong administrative and customer service experience who enjoys working in a fast-paced, coordination-focused environment. The Role As Logistics Administrator, you will support the Operations team by coordinating collections, managing routine orders, and ensuring smooth communication between clients, subcontractors, carriers, and internal departments. Key responsibilities include: Scheduling and coordinating pick-ups in line with agreed Service Level Agreements Liaising with logistics providers and subcontractors Managing freight approvals, quotes, and required documentation Creating and maintaining accurate records within order management and ERP systems Responding to client enquiries and resolving logistics-related issues Supporting internal teams to ensure timely receiving, processing, and reporting Ensuring all updates and documentation are completed accurately and on time This role requires someone who can multitask, remain organised under pressure, and communicate professionally at all levels. What We’re Looking For Previous experience in an administrative or customer service role Experience working with logistics carriers or supply chain environments (advantageous) Strong IT skills, including Microsoft Office Experience with CRM, ERP, or order management systems (desirable) Excellent written and verbal communication skills Strong attention to detail and problem-solving ability Ability to prioritise workload and meet deadline What’s on Offer £14.30 per hour - 40 hour contract Temp-to-perm opportunity Office-based role in Slough Opportunity to join a supportive and collaborative operations team Long-term career potential within a stable, international business If you are immediately available or available at short notice and looking for your next opportunity in logistics administration, please apply now for a confidential discussion

Van Driver – Slough Location: Slough Contract: Permanent Salary: £16.15 per hour (UMBRELLA) We’re looking for a reliable and energetic Van Driver to join a busy delivery operation based in Slough. This role is ideal for someone who enjoys a fast‑paced day with plenty of customer interaction. ⭐ The Role • Completing 30–40 multi‑drops per day, • Delivering parcels safely, efficiently, and professionally, • Using handheld devices for scanning and PODs, • Maintaining excellent customer service throughout your route Requirements • Full UK driving licence, • Previous multi‑drop experience preferred, • Good local knowledge of Slough and surrounding areas, • Strong work ethic and ability to handle a busy route Pay • £13 per hour (PAYE), • Ongoing work available Location • Based in Slough

Class 2 Multi‑Drop Driver Location: Slough Salary: £17 - £19ph Contract: Permanent About the Role We’re looking for a dependable and physically fit Class 2 Multi‑Drop Driver to join our team. This role involves 6–10 drops per day, delivering goods safely, efficiently, and with great customer service. Key Responsibilities * Completing 6–10 multi‑drop deliveries per day * Loading and unloading vehicles (manual handling required) * Ensuring all goods are delivered safely and on time * Carrying out vehicle checks and reporting any issues * Maintaining accurate delivery paperwork * Providing a professional and friendly service to customers What We’re Looking For * Valid Class 2 (Category C) licence * CPC and Digital Tachograph Card * Physically fit and comfortable with manual handling * Previous multi‑drop experience preferred * Good communication and customer service skills * Reliable, punctual, and safety‑focused What We Offer * Temp‑to‑perm opportunity * Steady, consistent routes * Supportive team environment * Ongoing work with long‑term prospects This role can be paid via PAYE or Umbrella, giving you flexibility to choose the option that suits you best. Rates of pay will vary

We are currently recruiting class 2 drivers for a contract in Slough. You will be become a member of an efficient team distribution team where excellent customer service is considered normal. You will be delivering essential supplies to Hospital and Pharmacies throughout London and the Home Counties. Working Monday to Friday starting at 07:00 each morning and no weekend work. In return you will be paid £18.00 per hour PAYE and payment will be made weekly. If you want security at work and guaranteed weekly pay, then contact Vortex Recruitment now

You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines., • Own all customer issues through to resolution., • Liaise professionally with Retailers and Manufacturer teams as appropriate., • Respond to the Financial Ombudsman Service timely and appropriately., • Update the Contract Management System and Complaints database accordingly and in a timely manner., • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends., • Provide complaint summary that advises the SMT of current status of complaints, detailing costs/losses to the business., • Adhere to formal regulatory processes and policies., • Work effectively with colleagues in support functions around the business to gain resolution to complaint., • Monitor own performance to ensure adherence to targets, deadlines and procedures., • Responsible for meeting individual performance targets and management of cases., • Participate in department/business projects to generate innovative ideas that add, • Continually develop own knowledge and skills to ensure the correct information and fair outcomes are provided to Customers., • Such other duties as management may from time to time reasonably require. KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS: • Resolving complaints through a final response letter (Essential), • Proven track record of working with and handling complaints (Essential), • Experience of Financial Ombudsman Service complaints (Preferred), • Experience in the automotive or consumer finance industry (Preferred), • Strong telephony expertise within a contact centre or similar environment (Preferred), • Familiarity with relevant regulations and legislation (Preferred), • Minimum of A levels or equivalent IT SKILLS PROFILE: · Excel and Word to Intermediate level · Workflow management · Workflow management

About Us The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards. We create a feel-good experience through our CARE values: Caring , we are hosts with heart, helpful and respectful to customers – putting people first. Ambitious , we are enterprising, fearless to reach the result and innovating – never giving up. Respectful , we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail. Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment. Benefits: As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance: • Complimentary access to our health club, group exercise classes, and golf facilities. • Bonus holiday days to reward long tenure - because we truly value commitment. • Wedding Day off (conditions apply). • Birthday Day off (conditions apply). • A paid Volunteer Day to support causes you're passionate about (available after one year's service). • 70% off meals while on duty and 25% off when off-duty. • 25% off retail. • 25% off spa treatments (if booked and taken on the day). • Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract). • Access to our Employee Assistance Programme, offering support for any challenges you may face. • Personal development programs to support growth and for the considerable opportunities in our expanding group. • Take advantage of our Cycle to Work scheme for a greener commute. • Exclusive competition opportunities for team members with a golf handicap. • Wagestream, offering financial flexibility. • Free parking. • Uniform provided. The Role: We are seeking an enthusiastic and dedicated Food & Beverage ( F&B ) Supervisor to join our vibrant team. With a strong background in hospitality and food and beverage operations, the ideal candidate will showcase excellent supervisory skills and a commitment to maintaining high standards of food safety and quality. As Food & Beverage ( F&B ) Supervisor, you will support the daily operations of the food and beverage department, ensuring a seamless guest experience. Your focus on guest satisfaction will be key, as you assist the Food & Beverage Manager in overseeing service and delivering exceptional dining experiences. In this role, you will ensure smooth day-to-day operations, including supervising dining areas, managing rotas, maintaining standards, assisting during peak periods, ordering supplies, and familiarising yourself with our menu offerings. You will play a key role in training the team, maximising revenue, and ensuring compliance with all health and safety regulations. Experience & Skills Required: • Previous experience in a food and beverage supervisory role is desirable • Diploma or higher in hospitality management (or a related field) is desirable, though relevant experience will also be considered • An excellent standard of presentation, great communication skills and a customer service-driven attitude are essential. Schedule: • We operate a 7-days a week business, between 0600 to 2300 • Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays • Evening availability for functions (until 0200) Embracing You: We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way! TPBN1_UKCT

Job title: Junior HRBP Location: Remote Contract Length: 6 months Working Hours: 37.5 hours/week Pay Rate: Approx max rate £30 About the Role The Junior HR Partner & HR Analyst supports the business and the INBHR team by delivering high-quality HRP support and providing actionable people insights. The role combines day-to-day HR partnering support (e.g., employee lifecycle, policy guidance, documentation, stakeholder coordination) with HR analytics (e.g., presentations, dashboards, reporting, metrics, and insights to improve decision-making). This is an excellent opportunity for an early-career HR professional to build broad HR exposure while developing strong analytical capability. Key Responsibilities: Partnering Support Support the HR Partner/HRBP in delivering core HR services across the employee lifecycle Effective handling of routine HR cases and lifecycle changes with strong customer satisfaction. Serve as a first point of contact for routine HR queries; provide accurate, consistent guidance within policy and escalate complex matters appropriately. Support Sr HRP in the management of organizational transformation as required (preparing information, data, insights and reporting) Support employee relations case administration (meeting coordination, note taking, document management, tracking actions) while maintaining confidentiality. Partner with HR shared services to ensure timely and accurate support and services to employees, championing the use of AI and self-service. Prepare executive materials and support the deployment of the HR standard work (Org Talent Reviews, Performance Calibrations, Engagement Reviews, etc.) Create insights and commentary (not just numbers): identify trends, root causes, and potential actions for HR and managers. Key requirements: Required Qualifications Bachelor's degree in HR, Business, Economics, Statistics, Psychology, or related field or equivalent practical experience. 2-3 years of relevant experience (HR operations, HR generalist support, people analytics, reporting, or similar). Strong analytical skills: confident working with Excel (pivots, lookups, basic modeling). Power BI/Tableau is a plus, confident working with PowerPoint to create presentations and story telling Exposure to HR metrics, compensation cycles, workforce planning, or performance management. Basic knowledge of HR policies and employment practices (local labor law awareness is a plus). Experience creating dashboards and storytelling with data (Power BI, SQL, Python-any is a plus). Experience in multinational or matrix organizations. Comfort working with HR systems (e.g., Workday) and handling sensitive data. Strong written and verbal communication; able to explain data insights to non-technical audiences. High integrity and discretion; professional handling of confidential employee information. Fluent in English plus German as a plus.Competencies Customer orientation: responsive, practical, and service-minded Analytical thinking: curious, structured, able to connect patterns to actions Attention to detail: accurate documentation and data discipline Collaboration: works well across HR, payroll, finance, and managers Prioritization: handles multiple requests with deadlines Confidentiality & ethics: trusted with sensitive topics Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Repairs Senior Operations Manager London £73 - £82k Purpose: To lead and be accountable for the delivery of high-quality property Response Repairs Service, and department complaint handling across London housing stock with a budget portfolio of circa £4m. Embedding a customer focused culture, focussing on contract management and operational performance, cost control and value for money. Leading the company strategy, identifying opportunities for integration, growth and improvement. Key Duties: To have full accountability and control for an annual budget of circa £4m. Working with the FBP and Homecare Directors on the forecasting and reconciliation of the budgets/ trading accounts of the responsive repairs work stream, as well as departmental complaint handling Effectively lead the delivery of the responsive repairs specifically within London , ensuring our operational performance criteria are met and exceeded. Lead on Team and Departmental work plans, policy, procedures and service reviews, corporate strategies and projects through preparation of reports, positive participation and collaboration in working groups and project boards Requirements: H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent) Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena Demonstrable significant management level experience with budgetary responsibilities and management. Benefits: 28 days holiday + bank holidays Hybrid Working Up to 10% pension Life Assurance Employee Assisted Program Extended Maternity Pay Enhanced Paternity Leave For more information, please call David Bates @ ARM on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

Job Title: Property Manager Location: Slough and some work out of East London head office Contract: Rolling 3-month contract Rate: £25-£27 per hour (Umbrella) Overview A Housing Association in Slough is seeking an experienced Property Manager to support the effective management of a residential portfolio. This is a customer-facing role requiring strong estate management, tenancy management, and maintenance coordination skills. Key Responsibilities Deliver a responsive, efficient and customer-focused estate management service Manage tenancies and licences, including processing lets and fast-paced move-ins Conduct regular estate walkarounds and weekly inspections across the patch Carry out Health & Safety checks and follow up on Fire Risk Assessment actions Monitor maintenance issues, raise repairs and manage contractors through to completion Manage voids effectively, supporting rental income and minimising void periods Liaise with internal teams, third-party contractors and external stakeholders Ensure properties and estates are safe, compliant, well-maintained and presentable Maintain accurate records and reports using CRM / Microsoft D365 systems Handle resident enquiries and complaints within target times, managing expectations Conduct tenancy and asset management checks, including fraud and subletting prevention Requirements Proven estate / property management experience (essential) Property management and lettings experience, including tenancy management Strong understanding of tenancy types (including ASTs), legal notices and breaches Experience managing voids, inspections, repairs and contractor performance Excellent communication and customer service skills Ability to work to deadlines in a fast-paced, customer-focused environment Good IT skills including MS Office, Excel, Teams and CRM systems Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

Multi‑Drop Delivery Driver Location: Slough Contract: Permanent Salary: £16.15–£16.50 per hour We’re looking for a reliable, energetic Multi‑Drop Driver to join our team. If you enjoy being out on the road, staying active, and delivering great service, this role could be a perfect fit. What you’ll be doing * Completing between 10 - 40 drops per day across your delivery area * Loading, unloading, and handling parcels safely * Providing friendly, professional customer service at every stop * Planning efficient routes to keep deliveries on schedule * Keeping your vehicle clean, tidy, and road‑ready What we’re looking for * Physically fit and comfortable with a fast‑paced, hands‑on role * A full UK driving licence * Good time‑management and reliability * A positive attitude and willingness to get stuck in What we offer * Competitive pay: £16.15–£16.50 per hour * Consistent work and supportive team environment * A role that keeps you active and on the move. This role can be paid via PAYE or Umbrella, giving you flexibility to choose the option that suits you best. Rates of pay will vary

Job Title: Resident Liaison Officer Location: Slough/Windsor Salary: £30,000-£35,000 + 4k car allowance Sector: Social Housing - Planned works MUST HAVE OWN VEHICLE AND PREVIOUS RLO EXPERIENCE The Companys Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents' homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore's customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive "can-do" attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents' needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company. if you feel as so this RESIDENT LIAISON OFFICER position is suitable to yourself and you have the relevant experience - please email your cv directly to