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Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities • Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities., • Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business, • Supports the HR function as a whole in shaping the People Strategy and delivering its objectives, • Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role, • Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches, • Support the implementation of the company’s people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture, • Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources, • Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes, • Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area, • Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation, • Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose, • Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met, • Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas, • Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers, • Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions, • Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed, • Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice, • Attends internal and external meetings as required to represent the HR function, • Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc, • Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service, • Continually identifies new opportunities to add value to local and wider business area, • To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks, • Adopts the Teleperformance management ethos of “Support First, Manage Later” when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance, • Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems, • Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction, • Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices, • Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities, • Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace., • Other duties as assigned What are we looking for? • Education and Specific Training, • Formal qualification in a HR-related area, such as:, • Certificate in Human Resource Practice, or, • Degree in HR Management, or similar, • OR equivalent experience, • Membership of CIPD, or similar, is preferable, • Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience • Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment, • Must reside in UK and eligible to work in the UK Special Certifications • Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills • Comprehensive computer skills, • Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others, • Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house, • equivalents

Job Title: Solutions Architect Department: Public Sector Services Management Responsibility for: No Travel Required: Yes Salary: 60,000-80,000 depending on experience Reports to: SVP Business Development Location: Home Based / On-site as required Contract Type: Permanent Job Summary / Overview Working as part of the Public Sector Business Development Team, the role is to be a Solutions Architect/Lead on Public Sector new bids and strategic retenders. As TP expands its service reach you will be responsible for working hand in glove with the Business Development Leads/SVPs with responsibility to orchestrate and work closely with subject matter experts in each business area to design and shape compelling solutions for some of the largest and strategically important public sector contracts. You will have responsibility for identifying all of the components and associated costs needed to deliver the overall solution and work with our operational teams to agree and ensure practical and deliverable implementation plans. You will be responsible for the development and documentation of compelling, differentiated and commercially attractive solutions in response to identified client requirements. You will identify and quantify the transformational outcomes that our solutions can deliver to clients through the integration of technology, analytics, processes, people and customer experiences. You will be regularly engaging with the wider TP Transformation and Innovation (T&I) team, partners and third-party supplier base, as well as drawing on our relevant global capabilities, to identify the optimum tools and solutions that TP have access to. You will be required to play a leading role in working with the Public Sector SVPs of Business Development and the Client Services team to actively lead and support market engagement activities and engage directly with clients on service innovation and solutions support for new and existing services. Key Responsibilities and Accountabilities • Visioning and crafting digital business solutions for Public Sector opportunities – this isn’t about the technical architecture but more about being able to develop & design a solution vision to meet a client’s requirements and then developing a practical and compelling means to knit a winning solution together., • Writing detailed and compliant solution content in response to the relevant stage of the procurement process, • Participation on pre-tender market engagement activity, • Presenting solutions to clients both formally as part of a bid process and informally in discovery/consultative conversations and as part of market engagement activities, • Working with and advising our finance team to ensure solutions are properly costed/priced and costs are correctly captured in client financial models and templates., • Working closely with our WFM teams to ensure they accurately size and forecast /model the levels of resource required. Focus to include optimal productivity of service solution and ensuring maximum efficiency of solution., • Ability to put complex ideas across simply in written, visual (slides) and verbal forms, • Ensuring that current Government policy and compliance requirements are understood and are reflected in all solutions created, • Ability to operate effectively within a B2B client/service provider environment, • Ability to deliver through others within a project/virtual team environment, • Ability to identify client needs and requirements and design solutions that address them, • Ability to identify opportunities for transformation through innovation, analytics and technology and to incorporate these into client proposals, • Ability to capture and document solution requirements and specifications for the purposes of pricing and delivery planning aligned to client requirements and evaluation criterion, • Demonstrable knowledge and success of how to structure a solution for customer management services and operations, • Demonstrable knowledge of formal bid procurement processes and vendor responses e.g. RFI/ITT/ITN/RFP/BAFO, • Understanding of how AI can be utilised to shape commercially attractive solutions, • Knowledge of project management principles and how these apply to delivery of solution design, • Experience of working on solution design and bids in a BPO/BPS environment, specifically with experience of working on Public Sector bid responses, • Experience of working with data and customer insight, • Experience of undertaking due diligence analysis of customer provided data and insights to deliver a compliant solution to meet customer needs and to assess level of risk in solution design, • Excellent written and verbal communications skills with evidence of having authored and presented detailed proposals to clients, • A creative problem solver, able to look at a situation and generate imaginative but realistic and compliant solutions. Competencies and Specific Skills: • Takes ownership and accountability, • Commercially minded, • People focused, • Achievement driven, • Superior analytical ability, • Superior communication skills, • Robust and commercially balanced decision-making, • Flexibility, • Excellent reasoning & judgement, • Leadership skills, • Self-motivated and can motivate others, • Strategic and commercial thinker, • Superior facilitation & presentation skills, • Continuous improvement mindset, • Team player and able to work within close knit team environment

Operations Director Location: Nationwide Contract: Permanent | Full-time Are you an experienced Operations Director looking to take the next step in your career? Our client, a large IVF provider are looking for Operations Directors to join their teams. What You’ll Do: • You will run a highly efficient operation managing the P&L, ensuring the end-to-end process is and effective, being aware of and tracking critical activities to ensure consistent delivery, embracing best practice, and searching for improvement. You will embrace and collaborate with others and the core group resources designed to help you succeed., • You will set your clinic up to deliver outstanding outcomes at every stage of the journey from first contact, to recommendations and into treatment. You will want to know we are doing a brilliant job at every stage of this journey, and when we don’t, you’ll lead from the front taking action to resolve issues., • You will build a highly customer centric culture leading from the front, engaging with colleagues and customers being seen to be the face of the clinic to customer a critical person that understand their needs and journey, and involved in the outcome. Accessible as required to ensure that Patients understand and know you are at the heart of helping them to achieve their dream, and creating a workplace where colleagues know they can do their best., • You will ensure that your teams have the space to be brilliant whether that’s the consultant or the receptionist, your approach will be to set them up to make the difference they can, and when they don’t, you’ll actively manage performance to address gaps. We’re Looking For: • An experienced Operations Directors within Fertility Services or Private Healthcare., • Uses data to identify causes and areas of focus, track improvement and provide quantitative data for business cases., • Open and effective communication style up and down stream., • Supports the company vision and strategic objections, exhibits behaviours related to values. Why Join? You’ll be part of a pioneering team in fertility care with access to cutting-edge treatments, continuous professional development, and the opportunity to transform lives truly. Benefits: • 33 Days annual leave (inc. 8 public holidays), • Buy/sell holiday scheme. (after 2 years service), • Pension scheme To register your interest in this role or to find out more, don't hesitate to get in touch with Chris Hemming: 0203 910 0570

National Account Manager – Retail and Office Channels Location: Home-based Hours: 37.25 per week Duration: 1-year contract (up to 2 years) Pay Rate: £28.33ph - £31.48ph A leading company in the consumer business sector is looking for a National Account Manager to manage key retail accounts, drive new business, and strengthen partnerships with retailers. This role offers the opportunity to work within a proactive, supportive, and dynamic team, contributing to the company’s long-term growth strategy. Key Responsibilities: • Manage national accounts within the UK&I Retail & Office sales channel., • Lead emerging Retail accounts, • Collaborate with buyers, merchandisers & customer supply chain to drive incremental opportunities, delivering profitable sales growth, • Network across the different internal functions, shopper marketing, demand planning, customer service and the sales functions to align functions enabling internal and external objectives to be met, • Drive growth into the Retail & Office key accounts to achieve long-term sustainable success., • Identify needs, articulate strong value propositions and meet customer requirements to promote solutions to achieve mutual satisfaction. Must-Have Skills: • Business development experience, • Strategic selling expertise, • Sales and operations planning capabilities, • Proven experience managing top four grocery accounts, • Strong problem-solving skills, • Demonstrated success in winning new business Nice-to-Have Skills: • Contract negotiation experience, • Revenue-generating strategy development, • Additional strategic selling experience Ideal Candidate Background: • Minimum of five years’ experience in national account management, • Preferably degree educated, • Strong retail account management background If you're interested in the above role then please click apply or get in touch to discuss further. Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.

Bid Manager – Cyber Security Consultancy Are you a strategic thinker with a passion for winning bids and driving business growth? I am looking for an experienced Bid Manager to lead my clients tendering efforts across public and private sectors. This is a full-time, remote with some office travel, offering the opportunity to make a significant impact in a fast-growing cybersecurity consultancy. Key Responsibilities • Own the full bid lifecycle: from identifying opportunities to submission, negotiation, and contract finalisation., • Proactively source and qualify tender opportunities aligned with our growth strategy., • Manage relationships with procurement portals and frameworks (e.g., G-Cloud, CCS)., • Collaborate with technical teams to ensure proposals are accurate, competitive, and customer-focused., • Craft compelling, high-quality proposals that clearly communicate our value proposition., • Maintain compliance across procurement platforms and frameworks., • Ensure internal bid governance is followed., • Monitor and report on bid performance to support continuous improvement. Core Requirements • APMP Certification, • Proven success in senior bid management or sales leadership roles within IT services; cybersecurity experience is a strong advantage., • Ability to develop and execute winning bid strategies in a fast-paced environment., • Experience managing bid pipelines and reporting to senior stakeholders., • Knowledge of cybersecurity services (e.g., Pen Testing, Risk Management, MSSP solutions) is highly desirable., • Excellent communication, negotiation, and presentation skills., • Proficiency in CRM and bid management tools. This is your chance to shape the future of our business development strategy. You’ll lead a talented team, win high-impact bids, and help grow our market presence in one of the most dynamic industries today. Benefits & Compensation • Up to £70,000 + performance-based bonus, • Salary sacrifice pension scheme, • Private medical insurance, • Death in service benefit, • Buy/sell holiday scheme, • Paid birthday leave, • 33 days holiday (including bank holidays), • Employee recognition programmes, • Cycle to work scheme, • Employee assistance programme, • Workplace nursery scheme, • Discounted will writing, • Performance-related bonus

Senior SAP Ariba Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Ariba role is a key and influencing role within the NTT DATA Business Solutions (NDBS) Supply Chain practice . The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the SAP Ariba solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core SAP ERP and non-SAP solutions. Duties/Responsibilities: -Work closely with customer and NDBS sales and business development teams to translate business requirements into a solution that takes advantage of the SAP Ariba capabilities, architecting SAP Ariba within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. -Provide thought leadership to NDBS and its customers focused on procurement strategy, based on SAP Ariba solutions and the SAP Ariba product roadmap -Act as the design authority on the projects ensuring the quality and integrity of SAP Ariba solutions being implemented is aligned to industry best practice -Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NDBS remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. -Recognise potential for repeat and extended business with respect to end-to-end service offer by NDBS and provide comprehensive input. Support NDBS to grow our business by being alert to the customer opportunities that present themselves. -Have strength and depth in delivery and configuration expertise in the SAP Ariba Buying and Invoicing, SAP Ariba Source to Contract and Ariba Supplier Management solutions. -Have experience and knowledge of the Source to Pay and Supplier Management business processes for both Direct and Indirect Spend. -Experience of SAP ECC and/or SAP S/4 HANA Sourcing, Procurement and Accounts Payable processes would be advantageous Required Skills/Abilities: -Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the SAP Ariba solution architecture field of expertise. -Proven and demonstrable track record of successfully delivering customer projects and providing SAP Ariba solutions for the resolution of complex requirements. -Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NDBS locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise. -Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. -Makes solid and reliable decisions in complex environments. -Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE -The successful candidate will be able to demonstrate between 6+ years of professional experience working within a SAP Ariba consulting environment. Experience working with a value added re-seller or software house would be advantageous -Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of between 4 and 6 full project lifecycles Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

SAP GRC Security & Authorisations Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The R&A role is a key role within the NTT DATA Business Solutions (NDBS) Supply Chain Management practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As an Expert you will support customer engagements and perform delivery of the SAP R&A solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core SAP S/4Hana and non-SAP solutions. Duties/Responsibilities: • Work closely with customer and project teams to translate business requirements into a solution that takes advantage of the SAP R&A capabilities within the overall solution landscape. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business., • Provide thought leadership to NDBS and its customers focused on Security strategy, based on SAP R&A solutions and the SAP R&A product roadmap., • Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NDBS remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective., • Recognise potential for repeat and extended business with respect to the end-to-end service offer by NDBS and provide comprehensive input. Support NDBS to grow our business by being alert to the customer opportunities that present themselves., • Have strength and depth in delivery and configuration expertise in the following;, • Core SAP Roles & Authorisations Functionality, • SAP GRC, • SAP IAG, • You will support the implementation and use of Governance, Risk and Compliance (GRC /AIG solutions) in the customer’s IT infrastructure., • You will help our clients to ensure that international standards and internal specifications for the implementation of data protection (GDPR) and compliance regulations are met. Required Skills/Abilities: • Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the SAP R&A solution field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing SAP R&A solutions for the resolution of complex requirements., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NDBS locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador., • Makes solid and reliable decisions in complex environments., • The successful candidate will be able to demonstrate between 6+ years of professional experience working within a SAP R&A consulting environment. Experience working with a value added re-seller or software house would be advantageous. Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Join Our Award-Winning Team as a Pub Investment Project Manager! Are you passionate about property investment and eager to make a significant impact in the hospitality industry? Punch is an award-winning pub company seeking a dynamic and experienced Investment Project Manager to aide the delivery of our property investment programme and drive our continued success Role Purpose To develop and deliver a sector-leading property investment programme in our Management Partnership (MP) portfolio to ensure our pubs are well-invested and maintained to operational and safety standards at all times. Collaborating with colleagues across the business and supply chain to ensure we deliver high-quality investments. An understanding of operational, guest, and financial requirements of each project is key, working at multi-levels to ensure we make the best of each growth opportunity and invest wisely. Own the end-to-end investment process for each pub from inception to being ready to trade. Play a key role in the innovation of the design and development of customer-facing concepts – working as part of a cross-functional team Accountabilities Thriving together • Successful Investment Programme: Delivering MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Budget Management: Managing capital investment budgets and providing monthly performance reports against the budget. Delighting every guest • Investment Programme Development: Leading the creation and delivery of a top-tier investment programme for the MP estate, including MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Maintenance Standards: Ensuring pubs are maintained to operational and safety standards., • Collaboration: Working with colleagues and the supply chain to deliver high-quality investments., • Project Understanding: Grasping the operational, customer, and financial needs of each project., • Multi-level Work: Ensuring optimal growth opportunities and wise investments., • End-to-End Process Ownership: Managing the entire investment process from inception to readiness for trade., • Innovation and Design: Playing a key role in innovating and developing customer-facing concepts as part of a cross-functional team., • Sector-Leading Designs: Delivering MP concepts that meet targets and are exemplary enough to be emulated by others., • Customer Feedback: Seeking and utilising feedback from internal and external customers to inform investment decisions., • Community Integration: Reinforcing the position of pubs in the community through investment design and delivery, aligning with company values, and reviewing industry trends for potential benefits., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Innovation Opportunities: Exploring and testing new ideas and products through MP investments, evaluating their benefits, and integrating successful innovations into regular operations Doing well by doing good • Lead a focused, engaged supply chain to deliver these sector-leading investments. Building on existing success while challenging the norms to enable growth and progress., • Be recognised as the “Property Project” expert on pub investment and design within Punch., • Deliver low carbon and environmentally sustainable principles across Unity pubs through our investment activities, considering equipment, materials, construction methods, and ongoing operations to minimise the environmental impact of our investments Pride in our stride • Be recognised as a committed team player, integrated into both the Property and Operations team thinking while bringing positive challenge and support on all things investment-related., • Work closely with Property colleagues to help the wider property team understand and best support the work in MP; identifying and resolving any conflicts to ensure seamless support to our Partners., • Create a high-performance culture with key suppliers, delivering continuous improvements in service, innovation, and value-added relationships., • Source and develop supplier arrangements to support our MP capex programme, working with the Commercial team to provide cost, quality, and availability of supply benefits to Punch. Key Relationships • Investment Manager, • Head of Investment, • Senior Investment Manager, • Senior Operations Manager, • Group Property Director, • Group Strategy & Commercial Director, • Operations Director (Unity), • Marketing Team, • Contractors and Designers, • Support Centre functions Person Specification - Technical Competencies / Professional expertise • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience), • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel, • Key behavioural traits required are Planning & Organising, Negotiation and Assertiveness skill,, • Thriving in a fast-paced environment, • Demonstrable ownership of personal development journey Benefits • Location: North - flexible with location, • Salary: Competitive, • Bonus: Performance related, • Car: Cash Allowance, • Contract: Permanent, • Benefits: Pension, Private healthcare, 25 Days holiday plus options to buy and sell, Retail and Leisure discount scheme, health and wellbeing suite, plus many more…

Strategic Account Manager Location: West Coast of the GB/Northern Ireland with regular travel. Salary: £50,000 plus up to 15% Bonus Main Purpose of Role Reporting to the Director of Operations, the role holder will lead, engage and support their management team deliver operational excellence across a multisite contract, specialising in the delivery of security services in an maritime environment. They will ensure that exceptional service levels, continuous improvement and innovation are provided to our customer. This role is assigned to a high profile, prestigious customer, therefore the candidate will possess a deep understanding of delivering excellent customer service and engaging management teams to deliver on our vision ensuring Bidvest Noonan is the best FM business. Our purpose describes what matters most to us. People • Be a role model for positive attitude and respect for our colleagues., • Demonstrate leadership in best practice people management by ensuring that our policies and procedures are embedded within our customer contracts., • Ensure our leadership team effectively enact our recruitment, onboarding and induction processes to ensure we win in the market as the Employer of Choice, equipping colleagues to thrive from day one with compelling experiences that exceed their expectations., • Manage our Pathway to Success programme to set objectives and develop our colleague’s skills, knowledge, capabilities and career pathway., • Lead and encourage a culture of reward and recognition, and proactively acknowledge the contributions of our colleagues., • Lead a culture of health and well-being and encourage our colleagues to be open with their health and welfare concerns., • Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our customers., • Work closely with our People and Culture team to manage colleague challenges and welfare matters., • Actively support and encourage a culture of social responsibility., • Drive and lead a green agenda across our business., • Actively promote and participate in events that support local charities. Customer • Increase the depth of our customer relationships, develop and sustain strong relationships at decision maker level and reinforce our mission to always be ‘their partner of choice’., • Ensure that our leadership team provide a first-class customer experience., • Interrogate management information systems which provide information to enable sound commercial judgement for decision making., • Provide support across our customer sites by advising on SLAs, KPIs, objectives and projects., • Regularly review performance standards which deliver customer expectations., • Identify and manage challenges or risks that will impact service delivery and/or contracts., • Ensure adherence to all legal requirements., • Achieve EBIT, turnover and budget targets., • Actively contribute towards the achievement of our strategic and operational targets and overall business aims. Growth • Work in partnership with our Business Development Director to mine the existing customer portfolio for added value, retention and new opportunities., • Actively contribute to consultative pipeline planning sessions to understand opportunities and develop best solutions for maximising revenue., • Network extensively within our market, supporting brand growth, and use intelligence events to develop creative thinking, bring new ideas and enhance business opportunities., • Support business development activity at tender preparation and contract mobilisation., • Drive a high-performance change culture across our business, lead from the front, anticipate the future and motivate the business to embrace change., • Work closely with the wider leadership team to discuss actions, innovations, and challenges. Simplicity • A safety 1st mentality, • Lead innovation and development and maintain market understanding and proposals for implementation of new ways of working., • Develop and implement a culture within the leadership team which seeks out innovation and added value in all areas., • Work collaboratively with our Technology and Innovation Director to foster a workplace culture of continuous improvement and consistently exceed our customer expectations. Person Specification Qualifications • Port/Aviation Experience a distinct advantage, • Qualification in Management, Leadership or Business related discipline or equivalent., • Security Industry Authority (SIA non frontline minimum) Licence, • PSFA Qualification a distinct advantage, • Full clean driving licence., • International Ship and Port Facility Security (ISPS) code, • Health & Safety, • Risk Management Knowledge and Experience • Demonstrable track record (at least 7 years) in leadership roles within the Security Management industry, • Evidence of managing multiple sites, • Experience of managing change and leading teams through change, • Experience in the transport industry, • Exceptional knowledge of multiple operational functions and principles, including operations, customer service delivery and colleague engagement., • Proven ability to plan and manage operational process for maximum efficiency and productivity., • Excellent communication skills including use of PowerPoint and other presentation tools., • Excellent organisation and project planning skills., • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands., • Strong working knowledge of industry regulations and legislative guidelines., • Ability to remove barriers and drive innovation., • Ability to use a creative approach to influence at all levels, leading the team to meet demanding targets and deadlines within a modern, fast-paced environment and creating a “can do” culture., • Experience in leading and driving business growth., • Ability to assimilate facts quickly and use to articulate benefits and / or risks both internally and externally., • Experience within the services sector., • Senior leadership team functional experience reporting to business unit leader., • Evidence of working in GB across multiple sites Skills and Abilities • Developing and sustaining effective working relationships., • Communication and interpersonal., • Persuasive, enthusiastic and tenacious., • Attention to detail., • Working under pressure and meeting deadlines., • Strategic planning., • Problem solving and decision making., • Working as part of a team., • Providing expert advice and knowledge., • Analysing information., • Evaluating information to support action., • Support our business through change transformation for long-term sustainability, stimulate others to make change happen and actively sponsor new business critical changes., • Understand the varying needs of the business, adapt to and manage different and conflicting views of change across our business at all levels.

Field Service Engineer - Water Purification Systems (Long-Term Contract) Territory: Southwest England - Cornwall, Dorset, Devon, Bristol, Gloucestershire, Somerset, Wiltshire Are you a hands-on engineer seeking a long-term contracting role where your skills directly impact scientific innovation? Join a global leader in life sciences and support breakthrough research with state-of-the-art laboratory solutions. We're looking for a Field Service Engineer to install, maintain, and service advanced benchtop water purification systems in research, quality control, and analytical labs across the Southwest of England. These high-performance systems are critical to scientific discovery, and your expertise will ensure they run flawlessly. What You'll Do • Install, validate, and commission high-spec lab water purification systems, • Conduct routine maintenance, troubleshoot issues, and handle emergency repairs, • Provide outstanding customer service, building strong, long-term relationships, • Identify opportunities for service contracts and contribute to lead generation This is an excellent opportunity for experienced engineers or technically minded professionals looking to grow in a dynamic, global organisation on a long-term contract basis. What You'll Bring • HNC (or higher) in Engineering or a Scientific discipline, • Experience in laboratory, technical, mechanical, or electrical environments, • Strong problem-solving and organisational skills; able to work independently, • Confident communicator with a customer-focused mindset, • Full UK driving license, • Ideally based near Taunton Why Join Us? You'll be part of a passionate, innovative team helping researchers worldwide make the next big breakthrough. From curing diseases to ensuring product safety, your work will have real-world impact. Take the next step in your engineering career with a long-term contract that offers both challenge and reward. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Senior SAP PP QM Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Expert Manufacturing and Quality Management role is a key and influencing role within the NTT DATA Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the Manufacturing and Quality Management solutions working alongside Manufacturing and Quality Management Solution Architects, Project Managers and the Integration Team to deliver innovative and high quality solutions integrated into core S4/ECC and non SAP solutions. Duties/Responsibilities: -Support Manufacturing and Quality Management Solution Architect to work closely with customer and NTT DATA sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the Manufacturing and Quality Management capabilities supporting the architecting of Manufacturing and Quality Management within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. -Provide thought leadership to NTT DATA and its customers focused on Supply Chain strategy specifically in the Manufacturing and Quality Management solutions and the Manufacturing / Quality Management road map -Act as the design authority on the projects ensuring the quality and integrity of Manufacturing and Quality Management solutions being implemented is aligned to industry best practice -Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. -Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves. -Have strength and depth in delivery and configuration expertise in the overall possibilities for Manufacturing and Quality Management process flows. Required Skills/Abilities: -Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the Manufacturing and Quality Management solution architecture field of expertise. -Proven and demonstrable track record of successfully delivering customer projects and providing Manufacturing and Quality Management solutions for the resolution of complex requirements. -Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. -Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. -Makes solid and reliable decisions in complex environments. -Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE -The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 6 years in the Manufacturing and Quality Management consulting area. Experience working with a value added re-seller or software house would be advantageous -Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles -Cross-functional knowledge is desirable. Understanding of core processes in other logistic modules Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Data Solution Architect – Selective Data Transition / SDT About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Data Solution Architect is a senior role within the Data Management Practice with responsibility for the design of Selective Data Transition / Transformation (SDT) related solutions that meets the needs of our customers. You will work alongside the practice management and SDT / Data teams solutioning and overseeing projects, from early advisory & pre-sales stages to delivery and aftercare. Duties/Responsibilities:- Engage closely with your Data Management colleagues, the internal and external project teams and occasionally 3rd party solution providers to design, implement and quality assure our latest inhouse Data Migration technology, the Natuvion DCS tool and related offerings. This will include: Support the fast internal capability & capacity growth of our SDT teams in your role as Data Solution Architect, continuously driving to improve our methodology, knowledge base and delivery speed for existing and new projects. Work closely with our internal onshore, nearshore and offshore resources, and where required with our 3rd party partners, overseeing quality of SDT delivery according to scope and budget. Collaboratively support the Data Management leadership at any stage of the (pre-)sales and deal review processes in defining future project roadmaps, scope and the commercial offerings for the Data workstream. Lead and co-ordinate integrated workshops with detail and complexity for the Data workstream. Jointly with the Data Lead of the respective projects, deliver roadmap, scope and knowledge sessions to customers, ensuring that through the design and lifecycle of the project customers are clear on the journey to leveraging value from their SDT solution. Act as the Data Migration design authority on the relevant SDT projects in which your area of expertise forms a significant element of the overall solution and generate consulting revenue from such activities. Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new SDT technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge to develop others and make business processes more effective. Be hands on and be able to support Data Migration Consultants if required. Be able to lead data stream health check workshops with the projects in area of expertise to identify improvements, both strategic and tactical, and define a roadmap for their delivery if changes are required. Recognise potential for repeat and extended business with respect to the data service offering by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves, including development and escalation of NTT DATA IP opportunities, as appropriate. Required Skills/Abilities: Strong background in Selective Data Transformation and Data Migration with a demonstrable technical expertise and experience. Should be adept at technically leading Data Migration teams through complex SAP Data transformation projects, with the goal of always providing real value to our clients. Able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the solution architecture field of expertise. Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex architecture projects. Makes solid and reliable decisions in complex environments. Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. Work on delivery projects across our customer base in varied project scenarios: advisory, solution reviews, Proof of Concepts, Brownfield S/4HANA conversions with Data Transformation / Greenfield / AllField / SAP functionality update implementation projects, as well as Carve-Outs / Mergers and Data Quality focussed projects. Contribute to our team and practice capability and growth; develop yourself and mentor our emerging talent community. Broad ABAP experience with deep knowledge on ABAP based data selection and transformation logic. Deep SAP table structure knowledge along with a good understanding of SAP high level business functionality. Non-SAP system / migration experience desirable, but not required. Personal Profile/Experience: The successful candidate(s) will be able to demonstrate at least 10 years’ consulting industry experience overall with a minimum of 5 of those years spent working within a Selective Data Transition / Data Migration role. Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and experience in a structured method, thus making it useful and transferable. Proven and demonstrable experience in SDT solution design and architecture with successful delivery and experience of at least 5 full project lifecycles. Should be skilled at leading the data related multi-disciplinary teams (including nearshore, offshore and 3rd party), developing and maintaining strong business relationships and managing data teams through complex SAP projects, with the goal of always providing real value to the client. Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex data projects. Makes solid and reliable decisions in complex environments. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Schools Account Manager About the job · Location: Home Based (with occasional travel for events) · Salary: £28,000 - £35,000 FTE · Contract: Maternity Cover, December 2025 September 2026 · Days per week – Between 3 – 5 days per week (Flexible) This role could be based out of any UK location - will flexibility to travel as required. About Us The Goyal Foundation and Hallmark Foundation are two philanthropic organisations working in partnership with Hallmark Care Homes to create positive, lasting change for young people and society. The Goyal Foundation was created in memory of Anita Goyal MBE and Avnish Goyal CBE’s parents and grandparents, who arrived in the UK from India over fifty years ago with the vision of building a better life for their family. Today, that same spirit of opportunity, resilience, and generosity drives our mission to make a lasting difference for disadvantaged communities in the UK and abroad - by providing both financial and human resources. The next generation of the Goyal family are now actively leading the charity, continuing this legacy of giving back. About the role Our flagship initiative, Inner Spark, empowers young people to build confidence, self-awareness, and leadership through the SPARK Framework, which equips them with essential life skills: • S – Self-awareness: Understanding strengths, values, and aspirations., • P – Problem-solving: Encouraging creative thinking and resilience., • A – Action-taking: Building confidence to take initiative and turn ideas into reality., • R – Reflection: Developing critical thinking and emotional intelligence., • K – Kindness: Fostering empathy, teamwork, and a strong sense of community. We are on a mission to empower one million young people by 2030 Together, the Goyal Foundation and Hallmark Foundation collaborate on programmes that strengthen the link between education, care, and community. We are a small, collaborative team working across both foundations, supporting one another to deliver a shared mission. The Schools Account Manager will play a crucial role in developing and nurturing deep, long-term relationships with schools, colleges, and education leaders. School Account Manager As a School Account Manager, you will play a key role in expanding our reach and impact by identifying new school partnerships, managing relationships, and ensuring seamless workshop delivery. You will be responsible for researching and engaging with schools, maintaining an up-to-date CRM, and working closely with teachers, schools, and multi-academy trusts (MATs) to facilitate successful workshop bookings. Key Responsibilities: School Engagement & Outreach • Conduct research to identify and engage new schools, multi-academy trusts (MATs), and education networks., • Proactively reach out to schools through email, phone calls, and occasional in-person visits., • Develop and execute strategies to increase school participation in Inner Spark workshops., • Identify opportunities to engage schools through social care and wellbeing initiatives in partnership with the Hallmark Foundation. Relationship Management • Build and maintain strong, long-term relationships with teachers, school leaders, and MATs., • Act as the primary point of contact for schools, ensuring excellent customer service., • Provide guidance on workshop eligibility, including free school meal criteria and funding options., • Represent Inner Spark and both Foundations at education and social care events, conferences, and regional networks. Workshop Coordination & Logistics • Manage the end-to-end bookings process for schools from initial enquiry to confirmed booking., • Maintain a consistent pipeline of bookings to support our nationwide facilitator team., • Coordinate logistical aspects of workshop delivery, including scheduling, venue arrangements, and materials., • Liaise with facilitators and delivery partners to ensure high-quality and impactful workshop sessions. Strategic Growth & Partnerships • Support the development and achievement of annual school engagement and workshop delivery targets., • Develop relationships with regional education bodies, trusts, and networks to support future expansion., • Gather insights from schools to inform future programme design and strategy., • Contribute to outreach campaigns and marketing materials to raise awareness of Inner Spark Data Management & Reporting • Maintain accurate records of school engagement and workshop bookings using a CRM system., • Track and analyse participation data, identifying trends and opportunities for improvement., • Report progress, challenges, and opportunities to the Head of Programmes and Partnerships. Required Skills & Qualifications: · Proven experience in account management, business development, or partnerships (preferably in education, non-profit, or social impact sectors). · Strong communication and relationship-building skills, with the ability to engage with teachers and school decision-makers. · Excellent organisational and project management skills, with the ability to juggle multiple tasks and deadlines. · Proficiency in using CRM systems and office tools (Monday.com, Microsoft Office/Google Workspace) to manage contacts and track engagement. · Ability to work independently and remotely, while collaborating effectively with internal teams. · A proactive and problem-solving mindset, with the ability to anticipate challenges and propose solutions. Desired Skills: · Experience working directly with schools or within an educational organisation. · Understanding of school funding structures and free school meal eligibility. · Familiarity with education policy and the challenges facing schools today. · Experience coordinating workshops, training sessions, or events. · Basic data analysis and reporting experience to measure programme impact. Please send your application to by Sunday 2nd November • First stage: Online interviews (via Teams) will be held on Monday 10th and Tuesday 11th November 2025., • Final stage: In-person interviews will take place on Friday 28 November 2025.

Key Account Manager – Foodservice Home Counties Up to 45k + 25% Bonus + Car Allowance (or car) Are you ready to take the lead in a fast-growing, flavour-driven business that’s transforming the UK foodservice market? We’re partnered with a true innovator in world foods; a business that’s capturing the attention of chefs, contract caterers, and restaurant groups nationwide. Their products bring bold, authentic flavour to professional kitchens across the UK, and their expansion in foodservice is showing no signs of slowing down. Now, they’re looking for a Key Account Manager to take ownership of a thriving territory across the Home Counties, developing relationships, unlocking new opportunities, and shaping growth with major end-user customers across restaurants, contract catering, and education. The Opportunity This isn’t a maintenance role... it’s about momentum. You’ll be responsible for driving growth, building partnerships, and bringing creative commercial thinking to your customers. Reporting into an experienced Head of Foodservice, you’ll have the freedom to make decisions, influence strategy, and see your impact in real time. You’ll: • Develop and grow relationships across contract caterers, restaurant groups, and education sectors, • Manage key accounts and identify new business opportunities across your region, • Collaborate closely with internal teams, from chefs to customer service, to deliver fresh ideas and first-class support, • Take ownership of commercial negotiations, promotions, and pricing strategy, • Act as the face of a brand known for its quality, innovation, and energy About You You’re a driven, commercial-minded sales professional who thrives in foodservice. You know the end-user landscape, and you know how to make things happen. You’ll bring: • A strong network within UK foodservice, ideally across restaurants, contract catering, or education, • Proven experience in winning and growing new business, • Excellent commercial acumen - confident managing margins, pricing, and P&Ls, • A proactive, hands-on approach and passion for great food Why Join? This business is at a pivotal stage of growth, with big wins already achieved and major expansion plans in motion. You’ll be joining a team that values initiative, creativity, and the drive to make an impact. It’s an opportunity to own your region, shape your strategy, and be part of something that’s truly on the rise. Ready to take the next step? Apply now or send your CV directly to

Product Specialist - AI Training & Coaching Salary: £30,000 - £35,000 | Remote (UK-based) | 6-Month Contract | Potential to go permanent Sector: SaaS | AI | Learning & Development | Fintech/LMS Are you a tech-savvy sales enthusiast with a passion for customer success and learning & development? Do you thrive at the intersection of innovation, service, and growth? If so, this is your opportunity to join a pioneering force in the AI-powered training and coaching space. About the Role My client's is a trailblazer in the AI coaching and training sector, who has consistently led the market with cutting-edge solutions that are transforming how businesses learn, grow, and perform. As they continue to scale in a booming sector, they're developing a new breed of Product Specialists who blend technical expertise with commercial drive. This is a 6-month contract role (with the potential to go permanent) ideal for someone who loves sales, understands SaaS, and has first-line technical support experience ideally within the LMS SaaS or Fintech sectors. You'll be the vital link between Sales and Product, delivering compelling demos, resolving technical queries, and ensuring customers unlock the full value of the product. What You'll Do • Deliver tailored, high-impact product demonstrations that win hearts and deals., • Provide first-line technical support, resolving issues and guiding clients with confidence., • Collaborate cross-functionally with Sales, Product, and Implementation teams., • Champion customer success through on-boarding, training, and strategic guidance., • Act as a product evangelist (internally and externally), driving awareness and adoption., • Gather customer insights to inform product development and continuous improvement. What You'll Bring • Proven experience in technical pre-sales, sales engineering, or customer success., • Strong communication skills with a proven ability to simplify complex tech for non-technical audiences., • Familiarity with web-based technologies and SaaS platforms., • A proactive, customer-first mindset with excellent problem-solving skills., • Experience in LMS or Fintech environments is essential., • Passion for learning, development, and delivering exceptional service., • A passion and desire to grow and develop Diversity, Equity & Inclusion My client is deeply committed to creating an inclusive, equitable, and diverse workplace. Their EDI policy ensures every team member feels valued, respected, and empowered to thrive. Why Join? • Be part of a fast-growing company at the forefront of AI innovation., • Work remotely with flexibility and autonomy., • Make a real impact on customer success and product evolution., • Grow your career in a supportive, forward-thinking environment., • Gain valuable experience in a high-growth sector during a dynamic 6-month engagement, with the opportunity to go permanent Ready to shape the future of AI-powered learning and development? Apply now and become a key player in a team that's redefining how businesses learn and perform.

SAP Transportation Management Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Expert Transportation Management role is a key and influencing role within the NTT Data Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the Transportation Management solutions working alongside Transportation Management Solution Architects, Project Managers and the Integration Team to deliver innovative and high quality solutions integrated with and embedded into core S4Hana solutions. Duties/Responsibilities: -Support Transportation Management Solution Architect to work closely with customer and NTT Data sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the Transportation Management capabilities supporting the architecting of Transportation Management within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. -Provide thought leadership to NTT Data and its customers focused on Supply Chain strategy specifically in the Transportation Management solutions and the Transportation Management road map -Act as the design authority on the projects ensuring the quality and integrity of Transportation Management solutions being implemented is aligned to industry best practice -Adhering to the agreed NTT Data strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT Data remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. -Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT Data and provide comprehensive input. Support NTT Data to grow our business by being alert to the customer opportunities that present themselves. -Have strength and depth in delivery and configuration expertise for the following; -Freight Unit Building and Order/Booking Management -Manual and Optimzer Based Planning -Cockpit layout management -Tendering and Supplier assignment -Transportation Management Execution -Charge Calculation and Settlement -Cost Distribution -Experience and knowledge of both Embedded and standalone deployment options is required. -Experience and knowledge of both Shipper and Third Party Logistics Provider scenarios is required. -Experience and knowledge of pallet and load building, Event Management, PPF and Integration to EWM would be advantageous. Required Skills/Abilities: -Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the Transportation Management solution architecture field of expertise. -Proven and demonstrable track record of successfully delivering customer projects and providing Transportation Management solutions for the resolution of complex requirements. -Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. -Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. -Makes solid and reliable decisions in complex environments. -Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. Personal Profile/Experience: -The successful candidate will be able to demonstrate more than 6 years of professional experience working within an SAP / Transportation Management consulting environment. Experience working with a value added re-seller or software house would be advantageous -Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

6 months initial contract with view to extend long term Outside IR35 Hybrid UK Open to rates ££ An award winning organisations are currently going through a substantial transformation, implementing IFS. The ideal candidate will possess expertise in IFS applications, particularly in areas such as Finance, Supply Chain, Field Service Management (FSM), and HRIS, and will play a pivotal role in delivering scalable, secure, and efficient solutions. Interviews are being scheduled ASAP. Candidates must be UK based. Skills & Experience: ** Fully attuned to the software development lifecycle and application of best practices ** Proficiency in IFS Applications, including modules such as Finance, Supply Chain Management and Human Resources. ** Experience with IFS Cloud is a must. ** Strong understanding of Integrations, DevOps best practices & Architecture Governance ** Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer communication, trust and confidence. ** Proven experience leading IFS ERP implementations ** Good understanding of Cloud based technologies, and enterprise architecture principles Please apply and or call Craig at Cathcart Technology

Telecoms Engineers – Contractors About Us Genesis Technology Services Limited is a global multinational corporation with over 25 years of heritage as a leading service provider for Telecom Mobile Network Operators, OEMs, and Infrastructure Companies. We are renowned for our excellent project delivery and commitment to the highest Health & Safety standards. Our teams support some of the UK’s largest telecom operators and OEMs, providing end-to-end services from Network Planning, Design & Optimisation to Operational Technical and Maintenance Support. About the Roles We are currently seeking skilled professionals to join us on a contract for services basis in the following roles: • 📡 DICI Field Engineers, • 🗼 MW Riggers, • 🖥️ Data Centre Engineers, • ⚡ Electrical Engineers Key Responsibilities (vary by role): • Install and maintain telecommunication systems, including voice and data infrastructure., • BTS installations on rooftops and towers., • Install Power, Ethernet, and Fibre cabling at customer sites., • Rack and cabinet installations in customer premises or data centres., • Follow all installation guidelines and quality plans., • Assist with troubleshooting and fault rectification., • Adhere strictly to QHSE (Quality, Health, Safety, Environment) standards., • Ensure timely and safe delivery of all tasks., • Complete all necessary reports and paperwork within SLAs. Required Qualifications & Experience • Proven experience with Tier 1 telecom mobile network operators., • Experience in switching, datacentre, or microwave environments., • TEL003 qualification required for Electrical Engineers., • Strong skills in fault assessment, system testing, and troubleshooting. Certifications (desired or required): • RF Safety Awareness, • Emergency First Aid at Work, • Streetworks (NRSWA), • Asbestos Awareness, • Must be willing to travel and work away from home when required., • Full UK Driving Licence., • Excellent verbal and written communication skills. How to Apply To learn more or apply for any of these roles, please email your CV to: 📧

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team. WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years. Role is remote / flexible UK wide (you might be requested to go to the nearest office to you from time to time) Hiring process: two steps Salary- up to £75,000 annually DOE Direct hire full time employee opportunity (B2B contract is not available). About the role: You will take part of the: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: • Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal, • Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), • Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery- (MUST BE IN THE CV) User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces • Configure and enhance the Next Experience UI for tailored and seamless interactions, • Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management • Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub., • Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity., • Workflow data fabric and RaptorDB Experience you need to have: • ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows., • Customer and Employee Insights: o Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce. o Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development. • Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub., • Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows., • Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams., • Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions. We offer an attractive referral scheme for placements we make (Terms & Conditions apply). ___ so if you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me. Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.

adi Climate Systems Ventilation Project Manager Location – We are ideally seeking a candidate based in the Midlands who is willing to travel to client sites as needed. If you’re not on-site with a client, you can work from our head office in Birmingham. About the Role As a Project Manager, you will manage all parts of adi Climate Systems projects from start to finish. This includes planning, organising, and implementing solutions. You will work with engineers, contractors, and clients to ensure that projects meet their needs and follow safety standards. Specifically, your key responsibilities will include: • Compiling and organising contract files, verifying customer data and specifications for smooth project initiation., • Reviewing budgets and technical details during the sales handover to ensure alignment., • Creating and maintaining project timelines to keep everything on track., • Coordinating with design engineers to manage contract variations effectively., • Preparing quotations and conducting risk assessments for site installations., • Ensuring project completion aligns with customer requirements and document buy-off., • Presenting project reports and maintaining accurate quotations reflecting changes., • Developing work schedules and assisting in competitive bid proposals., • Managing project resources, track progress, and addressing risks proactively., • Building strong client relationships and conducting value engineering to enhance outcomes., • Overseeing project delivery to meet quality, schedule, and budget standards., • Managing projects ranging from £50,000 to £2 million. About you We would like to hear from you if you have: • Previous experience working as a project or contracts manager in HVAC., • Good technical knowledge in ventilation with experience of Heating, Chilled water, Chiller & AHU installations., • Preferred work experience within food & beverage, automotive and manufacturing sector., • Previous experience in a client facing role., • Ability to price project variations and issue quotes., • Ability to manage projects from conception to completion including all labour & Material requirements., • Ability to input with Pre-construction to design and create project specification. The Benefits • The adi Pit Stop – savings and discounts portal with Reward Gateway, • Healthcare cash plan, • 24/7 GP helpline including private electronic prescription service, • Enhanced Employee assistance programme, • Cycle to work scheme, • Employee referral bonus of £500 for every successful new employee, • Generous holiday allowance, • Celebration days, • Company-wide Christmas party for employees and partners, • Annual employee awards, • Long service awards, • Free workwear The company Find out more about adi – ___ Find out more about adi – Other organisations may call this role a Ventilation Project Manager, Mechanical Systems Project Manager, HVAC Project Manager or Project Manager. adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice. So, if you’re seeking your next challenge as a Project Manager, please apply via the button shown.

Job Title: Offshore Survey Engineer Location: UK with travel worldwide. Contract: Full-time We are currently seeking a number of Offshore Survey Engineers for our client who are the world-leader in the Offshore Rentals Industry. You'll be part of their Asset Integrity (AI) team, displaying excellent customer service, positive attitude and fully participating in any client site schemes for Safety, Quality, etc whilst deployed. When working offshore, you will be responsible for the installation, integration and commissioning of equipment on customer onshore and offshore sites. You will ensure you're operating & using equipment in accordance with the project specific procedures offshore and also providing first line technical support to clients on-site & offshore. Job Requirements: • Demonstrable experience in an Offshore Survey Engineer role., • You will hold a qualification in Electrical/Electronics/Engineering Systems, or have relevant industry experience., • Previous experience Offshore & current Offshore Survival accreditation including valid medical. You will be remote when in the UK, and mobilise where needed. There is no fixed-rotation for this role, it will be an ad-hoc basis. You will be part of operations in the UK but also worldwide. If interested, do not hesitate to apply or share with interested parties.

Technical Manager - Stairlifts Imperial Recruitment Group are delighted to announce that we are working in partnership with an Engineering business whose focus are in the home lift and stair lifts and who are recruiting for a Technical Manager within the Stairlift side of the business. Salary: Negotiable plus bonus Contract Type: Permanent Location: Remote, with national and international travel, including overnight stays. Job Purpose: This role is responsible for providing technical guidance and training to the Company’s customers across designated regions. It involves identifying and addressing training needs, ensuring technical documentation is accurate and up to date in the relevant languages, and supporting the delivery of exceptional customer service. Responsibilities: Uphold and promote the company’s core values: customer-centricity, appreciation, integrity, reliability, respect, and responsibility. Adhere to health, safety, and environmental guidelines in all personal and departmental activities. Offer technical guidance to customers, responding promptly to verbal and written technical inquiries. Conduct fault diagnosis and implement corrective actions, escalating quality issues to the Senior Technical Manager when necessary. Support fault-finding and breakdown resolutions, both remotely and on-site. Deliver training sessions on the installation and servicing of all products, including attending supervised installations as required. Maintain and update technical documentation in all relevant languages to support the Company’s customer base. Collaborate with factories and provide feedback to R&D teams regarding technical and quality-related issues. Stay informed about updates to work-related products. Accredit customers and ensure their technical knowledge of all products is up to date. Additional Responsibilities: Ensure installations meet building regulations, company policies, and industry standards. Play a critical role in delivering excellence in customer service. Undertake any other reasonable tasks as requested by the Senior Technical Manager. Act as a primary interface with site personnel, including line managers, production teams, R&D staff, suppliers, and customers. Contribute to the compliance and quality of installations. Maintain a customer-focused approach to service delivery. Requirements: Strong understanding of customer service principles and processes, including needs assessment and quality evaluation. Proven experience in delivering product training to diverse audiences Excellent written and verbal communication and interpersonal skills Demonstrated ability to deliver results effectively. Strong problem-solving skills, sound judgment, and initiative to address issues or escalate them as required. Adaptability to respond to changing priorities and requirements Working knowledge on Stairlifts For more information please contact Imperial Recruitment Group.

Now Hiring: Customer Service Advisor (Full-Time, Office-Based).Newcastle – Cobalt Business Park, Mercury House (NE27 0BY).Rotational shifts (including weekends).Full-time, Contract-to-Permanent.Are you passionate about delivering.UK’s leading banking service providers?.Respond to custome

HGV1 Driver - Newcastle - £39,000 per annum - 6 months contract - UK work permit mandatory We are Maudesville Corp Ltd and we have built our successful business by providing an excellent middle-mile service to big brand names. As their businesses grow, so does ours. We pride ourselves on customer obsession, diversity and inclusion, environmental sustainability and a happy workforce. We embrace diversity & inclusion and are an equal opportunity employer. Join Maudesville Corp as an HGV Driver on a 6 month contract, and help us ensure freight arrives at the right place at the right time - every time. There’s no loading or unloading required. It’s all about driving safely, providing good customer service, and working positively with other members of the team. You must have: Valid C+E Class 1 license with no more than six penalty points (as well as no DD, DR or IN endorsements) Driver CPC card with no current suspension or revocation Right to work in the UK English language skills for safety Willing to undergo a Background Check and Drug and Alcohol test Willing to work night shifts 2 years C+E Class 1 experience We offer: £39,000 p.a (6 months pro-rata) 5 shifts a week Consistent, regular work Holiday and sick pay Parental leave (maternity/paternity) Workplace pension Weekly payroll with direct deposit State-of-the-art equipment and technology Excellent on-site facilities Driver training

Job Tittle: Customer Service Advisor Location: Boldon Colliery Salary/Hourly Rate: £12.Job Type: Temporary ongoing - may lead to perm contract Working hours/days: 5 days out of 7 - Monday - Sunday, Between 8am-6pmHR GO Recruitment are looking for an enthusiastic and energetic character to jo

HGV1 Driver - Newcastle - £39,000 per annum - 6 months contract - UK work permit mandatory Is this the role you are looking for If so read on for more details, and make sure to apply today. We are Maudesville Corp Ltd and we have built our successful business by providing an excellent middle-mile service to big brand names. As their businesses grow, so does ours. We pride ourselves on customer obsession, diversity and inclusion, environmental sustainability and a happy workforce. We embrace diversity & inclusion and are an equal opportunity employer. Join Maudesville Corp as an HGV Driver on a 6 month contract, and help us ensure freight arrives at the right place at the right time - every time. There’s no loading or unloading required. It’s all about driving safely, providing good customer service, and working positively with other members of the team. You must have: • Valid C+E Class 1 license with no more than six penalty points (as well as no DD, DR or IN endorsements), • Driver CPC card with no current suspension or revocation, • Right to work in the UK, • English language skills for safety, • Willing to undergo a Background Check and Drug and Alcohol test, • Willing to work night shifts, • 2 years C+E Class 1 experience We offer: • £39,000 p.a (6 months pro-rata), • 5 shifts a week, • Consistent, regular work, • Holiday and sick pay, • Parental leave (maternity/paternity), • Workplace pension, • Weekly payroll with direct deposit, • State-of-the-art equipment and technology, • Excellent on-site facilities, • Driver training

We have an exciting opportunity to join Shared Interest, as a member of the senior management team, you will lead on the investment growth strategy, ensuring Share Capital is maintained at a level to fulfil the Society’s lending commitments. You will lead the Member Engagement Team, providing excellent customer service to existing and new investors/donors. Shared Interest is a UK based co-operative that lends to fair trade businesses in the developing world. We use the investments of our members to make loans to organisations of farmers and craftspeople as well as some fair-trade buyers. The role is based out of our Newcastle office, on a hybrid basis. Responsibilities include: • Develop, implement, and evaluate comprehensive strategies to drive membership growth and investment across Sterling, Euro, and USD, • Organise and ensure maximum member participation, engagement and satisfaction during the year in mailings, events and the Annual General Meeting through clear communication and effective voting systems, • Lead on the development and management of member online portal and CRM system to manage and maximise member engagement and meet governance obligations, • Implement robust processes, procedures and metrics to ensure MET provides excellent customer service for existing and potential members and donors in line with relevant legislation and ensure all communication materials comply with our Rules, • Direct marketing and communications strategy across Society and Foundation to maximise ROI, ensuring investment levels are both developed and maintained, to fulfil our mission, • Establish and maintain brand consistency across all touchpoints while developing engaging multilingual content for digital platforms, • Build and nurture strategic partnerships with media and key stakeholders to enhance visibility, • Lead content strategy across all social media channels (X, Facebook, Instagram, LinkedIn) and website to drive engagement and growth, • Develop and implement metrics to measure the effectiveness of all marketing and communication initiatives, • Contribute to the strategic direction of the Society and the Foundation as a member of the Senior Team. About you You will be a strong communicator, able to speak confidently with internal and external senior stakeholders at all levels, able to build strong working relationships. You’ll be able to showcase how a well-defined marketing strategy has successfully fostered strong public engagement You will have a proven track record of developing and implementing multi-channel communication strategies with measurable lead generation outcomes. You can demonstrate how you have previously delivered and maximised the impact of content, planning and digital engagement. The ability to work manage your workload and work to tight timeframes is essential, as well as being able to problem solve and take calm, and accurate action to ensure effective resolutions. Ideally you understand the membership business model and member engagement strategies, also experience of investment management and growth strategies, would be preferrable. You will have strong social motivation – commitment to, and empathy with, the aims, objectives and values of Shared Interest. Please see the full Job description on About Us We believe that people are our most valuable asset. We are focussed on colleague development; it is important to us to nurture expertise, talent and passion within the colleague team. What do you get in return? As well as receiving a competitive annual salary including additional benefits which include, Pension scheme (up to 9% employer contribution) Annual pay reviews Life assurance (3x salary) and income protection Access to a range of high street and online discounts Work/Life Balance – Flexible approach to the working day A 37.5-hour weekly contract 25 days’ annual leave + bank holidays (rises to 30 with length of service) Hybrid working (3 days’ home based, 2 days based in our Newcastle office) Above statutory family leave entitlement Health and Wellbeing Access to Aviva Digi Care We encourage applications from all backgrounds and carry out a fair and transparent process. Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you. Please apply with an up-to-date CV and cover letter

Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smart

In a Nutshell We have a fantastic opportunity for a Quantity Surveyor to join our team within Vistry North East, at our Newcastle Upon Tyne office. As our Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level) Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable Degree in Surveying or similar Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS) More about the Quantity Surveyor role Lead, support and coach your direct reports and the wider team to support their growth and development. Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises. Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication. Recognise and advise Site Managers on delays, extensions of time and loss and/or expense and ensuring relevant notices are issued. Attend development meetings when appropriate, contract pre-start and subcontract package review meetings. Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise. Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes. Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required. Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget. Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team. Prepare stage payment schedules to assist in the financing of the works. Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order. Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations. Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates. Compile and present CV2 tender summary sign-off in accordance with parameters determined in the Commercial Best Practice Manual. Compile and present CV1 tender summary sign-off in accordance with parameters determined in the Commercial Best Practice manual. Coordinate the activities of the Material Buyer and Company Estimator to achieve CV1 and CV2 sign-off. Ability to deal with complex consortium sites and attend relevant meetings. Attend and project team meetings as required. Complete sub-contract orders to accord with site programmed build requirements in accordance with Group Policy and Group Rebate schemes and fully adjudicate prior to issue of documentation. Set up and regularly review with the site management team the PPQA tick sheet to facilitate sub-contract contract work payment. To liaise with company management and provide all necessary forecast and site budget information to meet the business's reporting requirements. Issue Payment Withhold Notices, where a contractor application, or part thereof, is in dispute in accordance with Construction Act. Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider. Assist in the regular review of materials on-site and material valuations. Agree and process all sales variation requests, including works to show homes, stock plots and sales incentive works in accordance with group procedures. Properly categorise on the construction system 'unscheduled' and 'scheduled' order amendments. Settle all variation invoices/applications for payment in accordance with Bovis Homes Standard Terms and Conditions of Contract. Process groundwork's payments/applications for payment using the Bovis Homes AGA payment system as outlined in Commercial Best Practice Manual. Ensure the collection of retention against all sub-contract orders in accordance with Group Policy. Manage and certify retention releases on completion of the development. Complete and agree sub-contract final accounts within 6 months of the last legal completion on-site and prior to the first release of retention to the individual sub-contractors. Maintain final account schedule. Maintain completed development provision on CV1. Maintain CV2 reserves as part of the 'Old Site Reserve' central file. Any other reasonable duties as directed by your line manager to support the wider teams. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 TPBN1_UKTJ

As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. Role: Telephone Cu

As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. You will be workin

We have an exciting opportunity for a Metered Customer Service Advisor to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Yorkshire Water are currently recruiting a Metered Customer Service Advisor who wil

Metered Customer Service Advisor - 12 month Fixed Term Contract. We are recruiting a Metered Customer Service Advisor to join the Water Service Delivery team at Yorkshire Water. Experience of working independently and in a customer service environment.

Provide professional customer service to their customers to ensure a 5 service. My client, a leading house builder, have a great opportunity for a Customer Service Coordinator to join their team, at their Essex office. Be the first point of contact to deal with customer queries in a professional and

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post‑purchase care. Proven leadership experience in Customer Service or Customer Experience, ideally within luxury fashion, beauty, or premium retail. Head of Customer Service & Concierge – Luxur

Delivery of first class customer service for our German customers, by responding to customer queries through social media, live chat, email and phone. You will work directly within our UK and International Customer Champions team, as well as feeding into everything from website development to what b

Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us! What makes NWF Fuels different? Our commitment to the customer and our focus on service is what sets us apart in

A passion for customer service and strong attention to detail. The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals. As the first point of contact in our branches, customers will be at the very

Proven leadership experience in Customer Service or Customer Experience, ideally within luxury fashion, beauty, or premium retail. As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post-purchase care. We are seeking an experienced Head of Customer S

Are you a team player? Are you customer focused? Do you have great organisational skills? Can you drive the standard in customer care? Do you have experience as a Service Advisor? Do you have experience with manufactures warranty?. We are looking for a Customer Service Advisor who has the ability to

Support Worker – Supported Living Service.

Our residential services are designed to meet the needs of young people who require additional support due to complex emotional, behavioural, or social challenges. Role Overview:As a Residential Support Worker in our Children’s Services, you will play a pivotal role in helping children and young

Mileage paid at 30p per mile • Flexible working hours to fit around your life - earlies, afternoons, evenings, and weekends available • 28 days annual leave (pro rata for part-time staff) • Full training included (care experience preferred but not essential) • Paid classroom-based trai

Previous experience in residential care, children’s services, or a similar field is desirable, but not essential. Our residential services are designed to meet the needs of young people who require additional support due to complex emotional, behavioural, or social challenges. Role Overview:As a

We offer specialist support services that empower people to live more independently and meaningfully.

To provide advice, assistance and support to young people, safeguarding their welfare at all times.To attend to their practical, physical and emotional needs.To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum poten

At our Tanglewood Services, people come together as a community.

Our residential services are designed to meet the needs of young people who require additional support due to complex emotional, behavioural, or social challenges. Role Overview:As a Residential Support Worker in our Children’s Services, you will play a pivotal role in helping children and young