Customer service contract jobs in CoulsdonCreate job alerts

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.90 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract: Your contracted workweek is 40 hours, which can be scheduled as either four 10-hour days or five 8-hour days within a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.44 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.34 Sunday Evening Premium £2.58 Overtime rate Monday to Saturday (Day Shift) £16.80 Overtime rate Monday to Saturday (Evening Shift) £18.20 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.95 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 4 days out of 7 working 10 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.44 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.34 Sunday Evening Premium £2.58 Overtime rate Monday to Saturday (Day Shift) £16.80 Overtime rate Monday to Saturday (Evening Shift) £18.20 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Technical Service Delivery Manager / Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience of MOD projects and MUST be eligible for DV clearance which means 10 years UK residency and no more than 28 days out of the country at a time. Working closely with the Programme Director to support the project implementation of new projects and the ongoing management of our client's MOD project portfolios to meet the customer's and company's requirements. SAS3, CSCS and MMM oversight/ownership at service management level. • Managing an entire picture of all ongoing projects against contract scopes. Working with other PMs as required. Matrix is suggested., • Capturing programme overviews (schedules, risks, implementation plans, and open jobs)., • Project management ownership of your own projects across all three contracts. Including:, • Production and ongoing management of high-quality documentation including Project Management Plans, Risk Registers, Project Schedules, and other project documentation as required., • Ensuring internal service launches capture all relevant information such that support etc aware of new services, documentation is captured and maintained etc., • Acting as support contact for projects under remit of the role., • Assist in managing the resolution process to ensure project engineering/technical issues are rectified., • Assisting in the roll-out of Service Management and Group Planner function., • Assisting in improving through-life support function., • Support other Project Managers in the project implementation and ensure that projects progress smoothly through the company and according to agreed timescales., • To represent the Company at key customer project and commercial meetings., • Currently no direct reports however the intention is for this role to take on line management responsibility in due course., • Assisting in bid writing across MOD and Government tenders. Experience/Skills/Qualifications • Project management experience with UK MOD and other UK government departments., • Technical experience of electrical/electronic, IT networking equipment and satellite communication., • Engineering or science degree preferred but not essential., • Commercial experience and thorough understanding of UK MOD contracting processes and procedures (specifically Defence Digital and DE&S).

B1 OR B2 Licensed Engineer (Licensed B1, B2 and/or C) £Competitive Salary + Excellent Benefits - Salary based on experience London Biggin Hill Airport, UK Permanent | On-site We are partnering with a leading business aviation service centre at London Biggin Hill Airport, seeking experienced Aircraft Maintenance Technicians (B1, B2 and/or C) to join their growing team. This world-class facility is part of a network of premium service centres servicing international business aircraft clients. If you are a skilled aircraft technician looking to advance your career in a challenging, collaborative, and innovative aviation environment, this is an exceptional opportunity. Role Overview As an Aircraft Maintenance Engineer you will carry out base maintenance, troubleshooting, inspection, and repair of customer aircraft. You will ensure all work is compliant with aviation regulations and maintenance standards, while also supporting and mentoring junior team members. Key Responsibilities: • Troubleshoot, repair, inspect, and perform maintenance on customer aircraft., • Document all work performed accurately, in line with manuals and regulatory requirements., • Supervise mechanics when carrying out maintenance tasks., • Release maintenance tasks performed by yourself or under supervision., • Sign off base maintenance tasks to support certifying staff (Category C) where applicable., • Perform complete engine runs as required., • Execute complex repairs on aircraft systems., • Perform maintenance at off-site locations when needed., • Provide accurate time estimates and assist in coordinating work plans., • Ensure adherence to housekeeping, safety, and shift handover protocols. Candidate Requirements Licences & Ratings: • UK CAA & EASA Part 66 Aircraft Technician License: B1 and/or B2 and/or C, • Up-to-date knowledge of Part-M, Part-145, and Part-66 regulations., • At least 6 months of relevant aircraft or component maintenance experience within any consecutive 2-year period., • Knowledge and practical application of human factors, human performance, and limitations., • Awareness of EWIS and CDCCL procedures where relevant., • Experience with interpreting engineering drawings and technical documentation., • Ability to use standard and specialised tools, as well as ground support equipment., • Computer proficiency for maintenance tracking and reporting., • Experience training and coaching other technicians., • Engine run qualification., • Part-147 approved type training on the relevant aircraft., • Experience working on multiple aircraft types per license subcategory. Level Development Developing Level – B1/B2 Base Maintenance Technician: • Ability to supervise mechanics and support staff., • Release base maintenance tasks performed under supervision., • Manage work crews efficiently, ensuring tasks are completed according to maintenance procedures., • Sign off Category C tasks and release aircraft for service., • Prioritize projects, assign daily work, and monitor scheduled man-hours., • Ensure all maintenance work is airworthy, accurately recorded, and that deferrals are properly reported., • Developing Level: Additional civil maintenance work experience, typically some corporate experience, and Part-147 approved type training., • Career Level: Minimum 5 years’ experience as B1/B2 certifier or base maintenance support, full proficiency in Cat B1/B2, and Part-147 familiarisation training for Cat C tasks. Benefits & Perks • Annual Bonus: 4% of base salary, • Type Premium: £3,000 per type, • C Licence Premium: £1,000 per type, • Relocation Allowance: up to £7,000 (depending on location), • 24 Days Annual Leave, • Pension: Employer contribution up to 8%, • Private Healthcare: Employee + 4 dependents, • Cash Plan: Reimbursement for dental, eyecare, physiotherapy, • EV/Hybrid Car Scheme, • Gym & Tech Schemes, • Ongoing Type Training Opportunities This business aviation service provider is an equal opportunity employer and values diversity and inclusion. All qualified applicants will be considered without regard to race, colour, religion, gender, age, national origin, disability, or veteran status. Interested? Submit your CV to Max Carr at DCS Engineering via the link provided. Max Carr is a trusted recruitment partner for the Engineering, Aviation, and High-Technology sectors, providing exceptional permanent, contract, and interim recruitment services.

Floor Layer Contract Type: Temp to Perm Hours: 42.5 Hours per week - Mon to Fri Hourly Rate: £20.50 PH CIS (Weekly Pay) Report to: Supervisor Area: Croydon Van & Fuel card provided for business use Build Recruitment are currently recruiting for an experienced floor layer to join a national social housing contractor. Duties - You will be responsible for laying and finishing a variety of floor coverings in residential occupied properties (cap & cover, vinyl etc) - Completing tasks in line with deadlines All applicants must have a NVQ or City & Guilds qualification in floor laying and must hold a full UK drivers license. You will also have excellent customer service skills For more details please call Kiera on (phone number removed) or please send your most up to date CV to (url removed)...

Job Description Job Title: Client Relationship Manager Reporting To: Group Sales Director Department: Professional & Managed Solutions Location: Penta Consulting Ltd, Epsom, Surrey (onsite 5 days a week) About Penta Consulting Ltd At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. Job Purpose We are seeking an experienced Client Relationship Manager with a strong background in sales and strategic client engagement within the technology services sector. The primary focus of this role is to build and nurture high-value relationships across a designated global client portfolio, driving sales growth and delivering an exceptional customer experience. The successful candidate will be responsible for developing and executing strategic plans to identify and pursue new business opportunities. This includes conducting high-impact client visits, initiating targeted outreach, identifying key decision-makers, overcoming objections, introducing new service offerings, delivering compelling sales presentations, and consistently exceeding sales targets. Duties & Responsibilities • Develop and present strategic account plans for major Enterprise Accounts., • Proactively generate, qualify, and close new business opportunities within a well-established customer base., • Manage the full sales cycle, from lead generation to deal closure, ensuring high-quality deliverables and pursuit strategy throughout., • Consistently meet and exceed monthly sales quotas and KPIs., • Collaborate with new business teams, Enterprise sales teams, and Delivery units to conduct presales feasibility assessments and craft proposals aligned with customer needs., • Maintain a deep understanding of customer business drivers and position Penta Consulting’s solutions to support their strategic goals., • Drive Account Directors to develop new propositions and expand service offerings., • Build and maintain strategic relationships across all decision-making levels within customer accounts., • Engage with channel partners to identify and develop new business opportunities., • Produce case studies and customer-focused PR activities to showcase Penta Consulting’s capabilities. Essential Qualifications & Key Competencies • Proven track record of achieving sales targets in a strategic, value-based selling environment, ideally within IT/Technology sectors (e.g., SaaS, Cloud, Managed Services, Hosting, Virtualisation)., • Strong B2B full life cycle sales experience with territory development skills., • Demonstrated ability to build rapport and sell solutions to C-Suite & Board-level stakeholders., • Skilled in developing and gaining sign-off on strategic account development plans., • Excellent communication and negotiation skills, written, verbal, and face-to-face., • Ability to manage multiple opportunities simultaneously, balancing short-term transactional goals with long-term strategic growth., • Experience responding to RFIs/RFQs and contributing to commercial contract negotiations., • Professional sales training and familiarity with structured sales processes., • Effective communicator with a collaborative mindset and ability to tailor solutions., • Strong influencing and leadership capabilities with a strategic business perspective., • Analytical thinker with dynamic business acumen and a focus on value-based selling., • Minimum of degree level education or equivalent. The Ideal Candidate • Industry Expertise: Demonstrated experience in sales and client engagement within the technology services sector., • Relationship Builder: Skilled at maintaining and strengthening relationships with senior stakeholders and project teams across Enterprise Accounts., • Strategic Growth Driver: Proven ability to uncover and develop new opportunities that expand Enterprise Accounts while nurturing long-standing partnerships., • Team Leadership: Leads by example, offering guidance, support, and development opportunities to team members., • People-Centric Approach: Creates a positive experience for everyone they interact with, ensuring individuals feel valued and appreciated., • Agile Learner: Quick to adapt to new systems and technologies, with a strong understanding of the evolving recruitment landscape across regions, countries, and technical markets.

We are currently recruiting for our sales operations team due to internal promotions and team growth to head support company site growth. You will provide exceptional administrative support to our busy sales team by providing quotations for new and existing customers to assist in our growth. The role will provide administrative support and Build and maintain strong relationships with their assigned portfolio of customers. Working closely and ensuring excellent communication and coordination with the other sales support teams to provide a seamless experience for the customers (internal and external) including business-critical processes such as registrations This role will allow someone to take the next step in their sales career and work for a leading energy supplier. There is a clearly defined career progression path into sales relationship manager. It’s an exciting time to join TotalEnergies as we continue to expand the business to become a leading international player in renewable energies. There is a commitment to net-zero and an aim to become one of the world’s largest renewable energy companies by the end of this decade. About you Previous experience in an administrative role is advantageous along with proficient IT skills; We are looking for an individual who is committed to providing excellent customer service and thrive in fast paced environment. Ideally, you will be extremely organised, confident, have great attention to detail. Role Details: Salary: Up to £31,017 Bonus: Up to 20% up to £6,203 payable at the end of the contract Location: KT20 6RP - Agile working after 3 months - Office-based during induction and Training Working Pattern: Hybrid working 3 days in the office and 2 at home Contract type: 12 month contract We have wide range of benefits and opportunities for career development: The successful candidate will be responsible for: • Build and maintain strong relationships, • Attend external visits to consultants with Sales Account Managers when required., • Produce and dispatch contracts through to Signing., • Process tenders, • Update and maintain various logs including the contract management system, tender logs., • Produce and run various reports required by the Sales team/the customer. Requirements and Skills: • To provide full operational support for the Sales teams., • Ensure sales are correctly processed by liaising with internal departments and managing despatch of contracts & documentation., • Prepare reports for Account Managers, handle customer calls, and generally assist in the smooth running of the Operations team function., • To ensure accuracy and quality in all aspects of the job role We recognise that our employees are one of our most important assets. If you are looking for a fast-paced company and with a global brand and a strong UK presence that actively invests in its people, this is an excellent opportunity to work within a friendly, proactive successful team. About the company: Total Gas & Power is one of the leading energy suppliers to industrial, commercial and business customers within the UK and part of the one of world’s leading oil and gas companies and a major player in low-carbon energies. We have integrated climate change into our strategy and target 25 GW of renewable generation capacity in 2025. We will continue to expand our business to become a leading international player in renewable energies. Our Vision is to be the UK's most trusted energy supplier and to deliver what we promise. Diversity and Inclusion One of our values is respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group. This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technologyor multiple X-ray technologiesto address each customers unique security application requirements. Role Overview Responsible for the day to day coordinating of the field service team. To ensure day to day activities is being actioned in a timely manner and customer requests dealt with consistently. Key tasks include engineer job allocation, planned maintenance, customer quotes, Call Centre Activity and other service-related activity working alongside Service management Ongoing tasks within the ERP daily include field service allocation, booking planned maintenance for contracted customers, issuing service quotations and raising new service orders Responsible for coordinating new installations (non-project related) in EMEA service, ensure end to end support and full ownership from new Sales booking to customer invoicing/handover to Service delivery Support information flow from external out of hours call centre where applicable, including handover from overnight shift Regular communications with key service stakeholders field service, key account manager, contract manager, supply chain, tech support, partner manager to ensure consistent approach (EMEA wide) Liaising with overseas distributors on ad-hoc and planned works, creating purchase orders for their support and ensure paperwork is completed in a timely manner Generate new time & material quotations and send to customers. Plan works upon receipt of purchase order Chase down open quote opportunities and entering bookings into ERP for billable calls Closing service calls in a timely manner to ensure costs and inventory is consumed where relevant Accountable for all field service jobs being closed and paperwork completed in the ERP, including posting off service orders to their correct cost & inventory locations Ensure all service transactions are being driven through the ERP database for tracking including raising new service orders, inventory and RMA processing Cover service coordinator resource on day-to-day tasks during absence/sickness Responsible for general Service Administration process; ensuring the team keeping D365 and all online and offline reference documentation up to date and as accurate as possible; ensuring timely communication of changes both externally and internally. Also to further develop scalable systems and processes to take the business forward. Maintain service KPIs in line with targets set by service management Generate and provide reports to senior management if required. Actively support a culture of continuous development. Support service Management with initiatives as required and any other requirements set by Senior Management. Office based role within UK, with planned travel (domestic) as required Candidate Requirements At least 3-5 years experience in a similar role D365 experience desirable Microsoft Packages Microsoft CRM TPBN1_UKTJ

Team Leader – Motor Claims Location: Epsom - Fully office based Contract Type: Full-Time, Permanent Are you a natural leader with a sharp eye for detail and a passion for driving performance? Do you thrive in a fast-paced, high-pressure environment where your decisions make a real impact? If so, we want you at the helm of our On Hire Claims team! About the Role We’re looking for a proactive and dynamic Team Leader to manage the administration and progression of claims. You’ll be the driving force behind a high-performing team, ensuring SLA’s and KPI’s are smashed, processes are followed to the letter, and claims are handled with speed, accuracy, and care. This is a hands-on leadership role where you’ll work with limited guidance from senior management, taking full ownership of your team’s output and development. You’ll be expected to lead from the front, make informed decisions, and continuously raise the bar. Key Responsibilities • Lead the efficient handling of On Hire claims, ensuring files are progressed swiftly and diligently., • Assign and monitor daily staff duties, boosting productivity and performance., • Personally oversee complex claims and ensure timely resolution., • Authorise CRs and third-party R&S invoices with precision., • Manage HR duties including appraisals, absence, performance, and development., • Maintain compliance with industry regulations and GDPR., • Resolve complaints within 48 hours or escalate appropriately., • Champion customer service excellence and process improvement., • Play a key role in recruitment and onboarding of new team members. Knowledge & Experience Skills & Personal Qualities Proven leadership in managing blended teams Able to multitask and reprioritise effectively Strong complaint resolution background Autonomous and target-driven Solid GDPR understanding Organised and deadline-focused MI reporting and data interpretation Confident, personable, and energetic Advanced Excel (Pivot Tables, formulas) A true team player with a growth mindset Recruitment and coaching expertise Positive outlook in a dynamic environment HR fundamentals (absence, discipline, performance) Passionate about service excellence Why Join Us? This is more than just a job—it’s a chance to shape the future of claims management in a company that values initiative, integrity, and impact. You’ll be supported, challenged, and empowered to lead a team that delivers results and drives change. We’re proud to share that ExamWorks UK has once again achieved Level 3 Disability Confident Leader status, reaffirming our commitment to inclusion and accessibility. As a Disability Confident Leader, we: Promote accessibility and inclusion Ensure inclusive recruitment and development Share best practice across the industry Continue to lead the way in supporting disabled people at work.

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste‑water network and drainage problems. Clean, clear and maintain drainage systems.

• Location: Hybrid/Croydon, • Salary: £36,468 - £45,586 per annum, • Hours: 36 per week In this customer focused role, you'll combine excellent service with a results driven approach, meeting targets while maintaining the highest standards of care. You'll efficiently process cases, tackle complex queries professionally, and deliver a seamless experience. Occasionally, you'll introduce customers to simple products and services, providing tailored solutions and essential support to the wider sales team. Your success will come from building trust and rapport. You'll confidently set objectives for calls and meetings, use engaging materials to convey information, and ask insightful questions to uncover customer needs. Whether answering inquiries via phone or email or collaborating with colleagues, you'll remain proactive and customer focused in all your interactions. You'll need experience working in a sales conveyancing operation, along with excellent communication skills, both oral and written, to engage effectively with a diverse range of audiences. You should be able to demonstrate your experience in prioritising your workload to meet both short-term and long-term deadlines. Strong customer service skills, personal integrity, and the ability to collaborate effectively with colleagues are also essential. If this sounds like an opportunity for you, please review the full role profile and behaviours before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 12th November 2025 at midnight. For further details on this vacancy, please click 'apply' or visit our website. This is a hybrid role with a base location at our office in Croydon. Candidates will be expected to work from the office at least 2 days per week. Please note that our Croydon office will be closing at the end of the year, but we're working on securing a new office space. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

In a Nutshell We have a fantastic opportunity for a Development Manager to join our team within Vistry South East, at our Caterham office. As our Development Manager, you will be responsible for the pre-construction phases of development projects, overseeing all legal, scheme viability, design and planning issues and coordinating with estimating, mobilisation, and construction teams. The Development Manager will be expected to coordinate the skills and resources of each function within the organisation together with appointing and managing external consultants to ensure that each development is optimized through efficient management. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position Proficient in MS Office programmes; particularly Excel, Word, and Outlook Experience in a development role within the Construction, Property Development or Housing Industry Proven ability to manage multiple projects and lead the development process Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals Highly literate and able to understand and interpret complex legal documentation Strong time management skills with an ability to prioritise Able to work under own initiative, having good decision-making skills and a keen sense of responsibility Professional manner Able to work as part of a team as well as autonomously Ability to communicate well with individuals at all levels Able to travel on a regular basis throughout the area, with access to a vehicle on a daily basis Willing to work extra to meet deadlines as and when the business needs require it Desirable A desire to continue with further education Strong excel and viability understanding Familiar with Group software - Coins Experience of all stages of development including legal, design, planning related activities, and health and safety More about the Development Manager role Assist the Land / New Business department during the pre-development programme and, in certain instances, to lead on land acquisition or renegotiation of terms on existing projects. Give advice to ensure all development issues are addressed in outline at the outset prior to conclusion of the purchase process and, where appropriate, coordinate with the internal team. Ensuring the active involvement of the Development Team to facilitate early Handover of prospective Development sites from the Land / New Business Team to the full Project Team. Carry out Land Appraisals using Group software (Coins) and ensure accurate ongoing monitoring and updating for budgeting purposes. Settlement of the Construction Budget and programme, monitoring all Developments through a thorough review of development co-ordination checklists on a regular basis. Set realistic programmes to determine construction starts, sales opening and selling periods. Management of the relevant Development budgets and programme information in line with the Development Appraisal system at all times. Assist, manage and coordinate Joint Ventures as agreed with the Management Services Agreement; Liaison with the Legal department / appointed Solicitor / Technical department as required to ensure all relevant documentation is available at the requisite time including: Conveyance Plans; Section 38 / 104 Agreements; Open Space Agreements; Service Wayleaves / Easements; and Freehold Transfer Contracts. Carry out duties in compliance with the Company's ISO9001 accreditation. Support the Group Environmental and Social Value policies. Prepare and submit Partnering Approval Forms and ensure Project Close out Reports are completed and concluded, where appropriate via the necessary internal team. Drive the progress of each project by active management and mitigate against slippage, to ensure the Development Programme is delivered to the agreed timescales. Prepare reports and risk registers to gain internal approvals and ensure audit compliance. Manage solicitors, land agents and appointed legal advisors to negotiate and agree land contracts, ensuring any development related matters are fully resolved prior to entering into contract. Manage consultant teams e.g. architects, engineers, to produce scheme specific information and ensure the timely submission of schemes to the appropriate planning authority and statutory bodies in line with agreed timescales. Assist supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. When required, organise and lead/ attend client meetings acting in a professional manner to positively represent the company at all times. Follow the internal development process, ensuring all systems are maintained with accurate information at all times. Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. When required, assess new business opportunities, undertake feasibility work, and prepare 'offer documentation' as required. Network with new and existing clients to identify opportunities to expand the business. To undertake any other duties as deemed necessary from time to time. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1 TPBN1_UKTJ