Customer Service jobs in Bradford - Page 2Create job alerts

As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Uphold Dignity's standards of professionalism, care, and service. We are Dignity,

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. No call centre agent experienc

Commercial Account Manager - Logistics. This is an excellent opportunity for a commercially minded logistics professional who enjoys building relationships, spotting opportunities and growing accounts, while remaining close enough to the operational side to understand what good service delivery look

A leading chicken restaurant chain in Bradford is looking for a General Manager to oversee operations and lead a motivated team.Responsibilities include ensuring high standards of food safety and customer experience while achieving financial targets.The ideal candidate will bring proven leadership s

Redline Group is partnered with a fast-growing, global trading organisation operating across the technology hardware, and electronic components markets. Alongside a strong core business in electronic components brokerage, the company is now expanding into the finished goods space, specifically focus

As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Uphold Dignity's standards of professionalism, care, and service. We are Dignity,

As a Graduate Account Manager, you'll be responsible for generating revenue opportunities for the sales team.

Call Centre Advisor - Part Time Bradford 6 month Contract, starting 8th June Monday to Friday, including working every other Saturday £20.95 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! £20.95 per hour, paid via Umbrella Part Time: 25 hours per week 6 month contract Hybrid working, 3 days a week in the office. Office based in Bradford City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 8th June start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office everyday Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 8th June. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. Please consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a Customer Liaison Officer, you will be: Proactively contacting residents to arrange access for retrofit surveys and following up on no-access properties Acting as the main point of contact for residents, handling queries and concerns with empathy and professionalism Delivering clear, timely communication to residents about upcoming works and project timelines Coordinating access arrangements to ensure works are completed efficiently and on schedule Building strong relationships within local communities to support engagement and programme success Resolving resident issues promptly, escalating where necessary to maintain service delivery Maintaining accurate records of all communications, appointments, and resolutionsI’d love to speak to anyone who has: · Previous experience in a Customer Liaison / Resident Liaison or similar role Strong communication skills with the ability to handle sensitive situations confidently A proactive and resilient approach, with strong negotiation and problem-solving skills Excellent organisational skills and the ability to manage a busy and varied workload Good IT skills, including Microsoft Office and maintaining accurate records Key requirements for this Customer Liaison Officer role: · Full UK driving licence and willingness to travel across Leeds, Bradford, Scarborough, and North Yorkshire Availability to start immediately Experience within social housing or property services (desirable) The role is offering the following benefits: · Full-time hours (Monday to Friday, 8:00am – 4:30pm) 6-month contract with strong potential to become permanent Opportunity to work on a meaningful retrofit and sustainability programme Supportive and collaborative working environment Pay Rate: £18.00 per hour Travel & Location This role is based across Yorkshire, covering Leeds, Bradford, Scarborough, and surrounding North Yorkshire areas. A full driving licence is essential due to the travel requirements. If this Customer Liaison Officer role sounds like your next opportunity, please apply now or contact Ryan Stewart on (url removed) or call (phone number removed)

Customer Accounts Representative Location: Shipley, West Yorkshire (office-based) Hours: Monday to Friday, between 8am-6pm (rotational shifts - 37.5 hours per week) Join a Customer Operations team and help deliver excellent customer experiences. In this role, you’ll support billing, metering, and front-line customer service while helping drive continuous improvement. What You’ll Do • Manage the billing cycle, resolving exceptions and meeting deadlines., • Maintain accurate customer and meter data for billing and Pay-As-You-Go services., • Handle customer and client queries via phone, email, chat, and social media., • Support customers by promoting digital self-service tools., • Log and escalate complaints in line with policy., • Work collaboratively across teams to resolve issues., • Participate in social media monitoring and responses., • Support onboarding by guiding new team members. What You Bring • Strong Microsoft Office skills and confidence using social media., • Excellent written and verbal communication., • Ability to prioritise in a fast-paced environment., • Calm, empathetic, customer-focused approach., • Accurate data entry and record-keeping., • Team-focused mindset. Qualifications & Experience • GCSEs or NVQ Level 2/3 in Administration (or equivalent)., • Experience in customer service or billing administration is beneficial Interested? Apply Today

SGB Service Coordinator Fixed Term Contract - Maternity Cover Working Hours: 4 On 4 Off Shift - See shift pattern below: November to April 06:00 to 18:00 for four days and then four days off 08:00 to 20:00 for four days and then four days off April to November 06:00 to 18:00 for four days and then four days off 10:00 to 22:00 for four days and then four days off Salary starting from £29,008 plus an excellent benefits package. We have an exciting opportunity for someone who has outstanding customer service skills to join the team as a Service Coordinator. Scania Assistance provides 24/7 breakdown assistance, where you will be the customers’ first point of contact, right the way through to closing the case once it has been resolved. You will be committed to providing high quality customer service and have excellent attention to detail to ensure our customers experience the best service. Key Responsibilities: Receive customer calls relating to breakdowns and recovery of Scania vehicles and support the customer through the rectification process and a successful conclusion. Communicate with repair workshops on behalf of the customer to ensure the customer’s vehicle is mobile again within reasonable timescales. Guarantee payment to the repairing workshop on behalf of the customer. Continuously inform and keep all parties updated on the progress of each case. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

Hours: Monday to Friday, between 8am–6pm (rotational shifts – 37.5 hours per week) We’re currently recruiting for an Administrator / Customer Support Administrator to join a busy and fast-paced operations team within a growing organisation. This is a varied administrative role with a strong customer service element, ideal for somebody who enjoys a mix of admin duties alongside speaking with customers over the phone. You’ll be supporting with day-to-day administration, managing appointments, updating systems, and assisting with inbound and outbound customer calls. The Role Working as part of a friendly and supportive team, you will be responsible for ensuring customer information is processed accurately while delivering a professional and efficient service. Key responsibilities: • Providing general administrative support to the operations team, • Handling inbound customer enquiries via phone and email, • Making outbound calls to customers to arrange and confirm appointments, • Supporting with scheduling and diary management, • Accurately updating internal systems and maintaining detailed records, • Assisting with customer queries and resolving issues where possible, • Managing a workload in a fast-paced environment, • Helping support the wider team with additional admin duties as required, • Speaking with customers daily, with calls potentially reaching up to 40 per day during busy periods About You • Previous administration and customer service experience preferred, • Confident and professional telephone manner, • Strong organisational skills with excellent attention to detail, • Comfortable managing a busy and varied workload, • Able to communicate effectively with customers and internal teams, • Proactive, reliable, and willing to help wherever needed, • Good IT skills and confidence using multiple systems Experience & Qualifications • Previous experience within administration, customer service, or a busy office environment preferred, • GCSEs (or equivalent) including English and Maths desirable, • NVQ Level 2–3 in Administration or Customer Service advantageous Interested? Apply now to find out more about this exciting opportunity and take the next step in your administration career

The role of HR Assistant involves providing support to the human resources department, ensuring efficient processes and seamless coordination. This permanent position in Shipley is ideal for someone with a keen eye for detail and a passion for HR operations. Client Details The employer operates and is recognised as a small-sized organisation. They are committed to delivering high-quality services and fostering a professional and supportive work environment. Description Support HR processes, including recruitment, onboarding, and employee record maintenance. Manage and update HR systems to ensure accurate and up-to-date information. Assist in preparing HR-related reports and documentation. Coordinate training sessions and maintain training records. Respond to employee queries and provide administrative support where needed. Ensure compliance with HR policies and relevant legislation. Contribute to employee engagement initiatives and wellbeing programmes. Support payroll processing by providing accurate data and documentation.Profile A successful HR Assistant should have: A strong understanding of HR processes and administrative tasks. Proficiency in HR software and Microsoft Office applications. Excellent organisational and time-management skills. Attention to detail and the ability to handle sensitive information confidentially. Effective communication and interpersonal skills to interact with employees at all levels. A proactive approach to problem-solving and process improvement.Job Offer A competitive salary £28,000 per annum. A permanent role within the healthcare industry in Shipley. Opportunities to develop your HR skills in a supportive environment. The chance to work with a small-sized organisation with a focus on quality and excellence.If you are enthusiastic about becoming an HR Assistant in the healthcare sector, this opportunity in Shipley could be the perfect fit for you. Apply now to take the next step in your career

Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to £34,000 dependent on experience. Customer Service and Operations Executive duties: Responding to customer enquiries via phone, email, and post Managing and updating the booking system Processing and managing supplier payments Promoting holidays where appropriate SupporT month-end reporting Providing general administrative and office support Customer Service and Operations Executive skills required: Excellent written and verbal communication skills Strong organisational skills with high attention to detail Proficient in Microsoft Office and Excel Able to promote and sell holidays Ability to multi-task and work well under pressure Travel industry experience preferred but not essential Additional information: Salary up to £34,000 28 days annual leave + bank holidays Pension scheme Exclusive holiday discounts for you, friends and family

Company description: Water Utility Company based in Yorkshire region of England. Job description: Smart Metering Non-Household Customer Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £38,710 - £48,388 Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Smart Metering Non-Household Customer Manager progression plan 25 days annual leave plus bank holidays plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office to Leeds Valley Park in summer 2026, so youll be based there in the future - Hybrid Working. Please note as part of this role you will be coordinating SMART installs across Key Customer sites so there will be a requirement to travel to sites to oversee these. Work type: Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for a Smart Metering Non-Household Customer Manager to join the Asset Management team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Asset Management are a key part of how we plan to meet the changing expectations of customers and regulators. This role will work closely with supply chain partners, MGroup and Netmore to make sure 116,000 smart meters are installed successfully during the AMP8 period. Where you fit in: As our Smart Metering Non-Household Customer Manager you will Build strong relationships with internal teams and key stakeholders, providing ongoing support and insights Manage and improve relationships with suppliers, retailers, and partners to support delivery Lead and deliver installations for large, complex, and multi-site NHH customers, including challenging sites Provide expert support and guidance to operational teams to ensure smooth market operations Keep stakeholders updated on progress across the smart metering programme lifecycle Ensure processes and policies meet industry standards, remain compliant, and are continuously improved Work closely with MGroup to plan, schedule, and deliver installations on time, within cost and quality expectations Manage sensitive customers and site-specific requirements, reducing impact and ensuring successful meter exchanges Full UK driving licence, with no more than 6 points What skills & qualifications you will need: Has worked on large scale Projects, ideally within a utility business Ability to communicate, challenge and influence stakeholders effectively at all levels Able to build strong relationships Have a proven track record in Customer Service Have experience of working within operational teams within the water industry Have excellent written and organisational skills You will also benefit from having: Good understanding of metering, including smart metering, and how it operates within the business Strong knowledge of operational performance standards and their financial and reputational impact Familiarity with NHH market systems (e.g. SWIMPool, RIO, CMOS) and ability to use data to support decisions Proficient in Excel and Microsoft systems, with a solid understanding of operational and customer service processes for water and wastewater Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in, or want to learn more about, working with partners to deliver a large smart meter installation programme, and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Closing date 19th May If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. TPBN1_UKTJ

Job Title: National Sales Executive Location: Bradford City Centre Salary: £27,000 Per Annum + OTE Hours: Monday to Friday, 9:00am - 5:00pm About the Role: Based in Bradford City Centre, you will play a key role in driving business growth by supplying transport hire solutions to clients across the UK. This is an excellent opportunity for someone with a passion for sales who thrives in a fast-paced, target-driven environment and is keen to develop a long-term career in a growing sector. Key Responsibilities Identify and win new business opportunities within the transport and logistics sector - warm leads Promote and sell a range of transport hire solutions, including vehicles and fleet services Build and maintain strong relationships with clients nationwide Manage the full sales cycle from lead generation to closing deals Understand client requirements and provide tailored hire solutions Achieve and exceed sales targets and KPIs Keep accurate records of sales activity using CRM systems Work closely with operations teams to ensure smooth service deliveryWhat We're Looking For: Previous sales experience within any sector Strong communication, negotiation, and relationship-building skills Target-driven with a proactive approach to generating new business Ability to work independently and as part of a team Good organisational skills and attention to detail A positive, can-do attitude and eagerness to learnWhat's On Offer: £27,000 Per Annum + OTE Monday to Friday Comprehensive training on the services and the transport hire industry Clear progression opportunities within a growing company Supportive and collaborative team environmentSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Salary: £30,000 DOE (OTE £20,000) Location: SuperBike Factory, Bradford (other sites available) Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, weve grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer. Our Culture We dont just fix bikes we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. Youll be trusted to take ownership, encouraged to keep learning, and supported by a team thats got your back. Overview We are looking for a self-sufficient, enthusiastic and driven Transaction Manager wholl support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. Youll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued. What Youll Be Doing Day-to-Day: Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service. Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout. Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager. Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives. Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory. What Were Looking For: Essential: Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector. Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams. Current UK Driving Licence. Desirable: Familiarity with motorcycles is preferred. FCA Accreditation would be beneficial. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Sales Manager / Business Manager / Transaction Manager / Sales Controller Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. TPBN1_UKTJ