Transport customer service coordinator
2 days ago
Dagenham
Transport customer service coordinatorSalary: £30,000 Office based - Dagenham.Hours: Monday - Friday | Rotating shifts: • 6:00am - 2:00pm, • 10:00am - 6:00pm 25 days holiday PLUS bank holiday, Free parking, Company pension. The Role We're looking for an organised and customer-focused Transport customer service coordinator to join a busy logistics operation. Working within a small team, you'll support vehicle movements, process documentation, manage customer orders, and ensure day-to-day operations run smoothly. Key Responsibilities • Welcoming visitors and drivers to site., • Weighing incoming and outgoing vehicles., • Creating and processing customer orders using internal systems., • Producing and issuing transport and operational documentation., • Maintaining accurate records and updating spreadsheets., • Managing customer orders and stock information., • Working with customer management systems, including SAP., • Preparing regulatory and customer reports., • Liaising with shipping agents, surveyors, and operational teams., • Supporting vessel processing and internal stock movements., • Ensuring all information is recorded accurately and efficiently, • Looking for: Previous customer service or administration experience.