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Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Tier 1 Operations Lead for Airfreight oversees day‑to‑day execution of critical air cargo movements for high‑value customers. This role ensures flawless coordination across booking, documentation, carrier handling, customs clearance, and milestone visibility. As the primary escalation point for critical accounts, the Operations Lead safeguards service reliability, manages exceptions, and maintains strong customer relationships in a fast‑paced, deadline‑driven environment. Essential Job Functions: Airfreight Operational Leadership • Lead Tier 1 airfreight teams responsible for bookings, pre‑alerts, tracking, and exception management., • Ensure all shipments meet airline cut‑offs, security requirements, and customer‑specific SOPs., • Monitor daily performance metrics such as uplift success rate, milestone accuracy, and transit time compliance. Critical Account Management • Act as the operational owner for key airfreight customers with sensitive cargo, high volumes, or strict transit requirements., • Build strong relationships with customer logistics teams, understanding their routing guides, compliance rules, and service expectations., • Conduct regular performance reviews, including root‑cause analysis for delays, rollovers, or documentation errors. Shipment Execution & Exception Handling • Oversee end‑to‑end airfreight processes: booking, pickup, export documentation, security screening, airline acceptance, uplift, arrival, customs clearance, and final delivery., • Serve as the first escalation point for issues such as:, • Airline rollovers, • Missing or incorrect documentation, • Screening failures, • Capacity shortages, • Weather‑related disruptions, • Customs holds, • Coordinate with carriers, ground handlers, customs brokers, and internal teams to resolve issues quickly and protect customer timelines. Documentation & Compliance • Ensure accuracy and timeliness of all airfreight documents, including MAWB/HAWB, commercial invoices, packing lists, DG declarations, and security documentation., • Maintain compliance with aviation security regulations, IATA standards, and customer SOPs., • Identify documentation gaps and implement corrective actions to prevent recurrence. Carrier & Stakeholder Coordination • Work closely with airlines, GSAs, and ground handling agents to secure space, manage uplift priorities, and resolve operational issues., • Provide proactive communication to customers regarding flight status, delays, and recovery plans., • Support carrier performance reviews by providing operational insights and data. Cross‑Functional Collaboration • Partner with Sales, Key Account Management, Customs, and Network Operations teams to support customer needs and service improvements., • Provide operational feedback to influence routing strategies, carrier selection, and capacity planning., • Support onboarding of new airfreight accounts, ensuring SOPs, KPIs, and communication flows are clearly defined. Required Skills and Experience • 4 years experience in airfreight operations within a freight forwarder or airline environment., • Strong understanding of IATA regulations, airline processes, security screening, trade copmliance and customs procedures., • 4 years experience managing time‑critical shipments and high‑pressure escalations., • Excellent communication skills with the ability to provide clear, concise updates to customers and internal teams., • Familiarity with airfreight TMS systems, airline portals, and visibility platforms. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Talking, hearing and using hands to operate computer equipment, • Vision abilities required by this job include close vision and the ability to adjust focus Certificate • Professional certification may be required in some areas Key Competencies • Customer Focus: Dedicated to supporting high‑value accounts with urgency and precision., • Operational Discipline: Strong attention to detail in documentation, cut‑off management, and milestone accuracy., • Problem‑Solving: Able to quickly assess issues and drive fast, effective resolutions., • Leadership: Guides Tier 1 teams with clarity, accountability, and calm under pressure., • Agility: Thrives in a fast‑paced environment with frequent exceptions and tight deadlines. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Monday to Friday, 9:00 – 17:30.DOE)We are currently recruiting an Air Export Coordinator on behalf of our client.The successful candidate will be responsible for managing the end to end Air Logistics process for customers, including customs clearance, delivery arrangements, and invoicing, while en

Freightserve recruitment are looking for an Operations Agent who has either Export or Import experience for a well-established nice sector Freight Forwarder based in the Harmondsworth, Middlesex area. Main Responsibilities:- Domestic and International freight forwarder for the transport of time-Critical, temperature-sensitive biological & pharmaceutical shipments. • To prepare and present quotes for Air & Road consignments., • To provide Customer Service Excellence for both verbal and written communications., • Complete assigned tasks within agreed timeframes., • Complete bookings and sales according to both Customer & Company timescales., • To ensure data & security integrity of both Customer & Company information is always controlled., • Co-ordinate with other offices & Groups., • Co-ordinate transport with both UK & Overseas approved strategic service partners., • To provide guidance on appropriate paperwork for customs clearance., • Prepare & co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation., • Prepare & complete Customs Control submissions for Imports & Exports., • To work with all types of cargo and all necessary associated tasks., • To use...

Time Critical Import Coordinator – Feltham 4 on 4 off | 07:00 – 19:00 Salary: £40,000 I’m working with a well-established freight forwarder in Feltham looking for a Time Critical Import Coordinator to join their growing express team. This is a start-to-finish, fast-paced role, managing urgent shipments where speed, accuracy and communication are key. The Role * Handle time critical import shipments end-to-end, including customs clearance * Coordinate with hauliers, airlines and transport providers * Provide real-time updates to clients and resolve any issues quickly * Ensure KPIs and service levels are consistently met * Manage invoicing and job profitability What We’re Looking For * Experience in time critical / express freight (imports essential) * Strong start-to-finish operational knowledge * Confident communicator, organised and calm under pressure * Comfortable using systems such as BoxTop / CRM / Excel What’s on Offer * £40,000 salary * 4 on 4 off shift pattern * Opportunity to join a specialist, high-performing team...

Freightserve recruitment are looking for an Operations Agent who has either Export or Import experience for a well-established nice sector Freight Forwarder based in the Harmondsworth, Middlesex area. Main Responsibilities:- Domestic and International freight forwarder for the transport of time-Critical, temperature-sensitive biological & pharmaceutical shipments. • To prepare and present quotes for Air & Road consignments., • To provide Customer Service Excellence for both verbal and written communications., • Complete assigned tasks within agreed timeframes., • Complete bookings and sales according to both Customer & Company timescales., • To ensure data & security integrity of both Customer & Company information is always controlled., • Co-ordinate with other offices & Groups., • Co-ordinate transport with both UK & Overseas approved strategic service partners., • To provide guidance on appropriate paperwork for customs clearance., • Prepare & co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation., • Prepare & complete Customs Control submissions for Imports & Exports., • To work with all types of cargo and all necessary associated tasks., • To use...

Import Specialist – Aerospace Logistics Location: Feltham Salary: £38,000 – £40,000 Monday – Friday | 09:00 – 17:30 (1 hour lunch) 25 Days Holiday + Bank Holidays Annual Salary Review The Role A fantastic opportunity for an experienced Import Specialist to join a growing aerospace-focused operation in Feltham. This role will see you managing the end-to-end import of high-value aerospace components, ensuring full compliance with customs regulations, industry standards, and strict quality requirements. Key Responsibilities • Coordinate international imports of aerospace parts and materials, • Ensure full compliance with customs regulations and trade laws, • Prepare and review all import documentation (AWBs, invoices, packing lists, COO), • Liaise with freight forwarders, customs brokers, and logistics partners, • Monitor shipments and resolve delays or clearance issues, • Maintain accurate, audit-ready records, • Ensure all imports meet airworthiness and certification requirements, • 3–5 years’ experience in import/export or freight forwarding, • Strong knowledge of customs procedures and inter...

Freightserve recruitment are looking for an Operations Excellence Manager for a well-established Courier / Logistics company based in the Heathrow area. The Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment. The role has organisation- wide impact through ownership of operational processes and procedures, standardisation, and compliance/governance. It supports service delivery by providing clear processes & procedures, effective onboarding, skills development, and robust documentation. Key Responsibilities • Be the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager., • Responsibility for warehouse health, procurement, KPI’s and operational performance., • Responsibility for disaster recovery planning which is regularly reviewed and tested, • Lead the operational forecasting process using the sales forecast and customer schedules to predict requirements accurately., • Monitor forecast accuracy and prepare scenarios for volume fluctuations., • Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation., • Review and enhance productivity levels throughout the UK warehouse, identifying opportunities for improvement., • Identify the most operational and cost-efficient movement across all modes of transport, • Analyse data to support smarter, faster, and more efficient decision-making., • Work alongside operational managers to drive performance against KPIs and service levels., • Develop, review, and maintain Standard Operating Procedures (SOPs), operational processes and frameworks. Operational Coordination • Oversee the flow of parcels through the facility, ensuring accuracy, compliance, and timely throughput., • Collaborate with internal departments to manage risks such as delays, capacity constraints, or client changes., • Identify operational bottlenecks/constraints and build suitable mitigation plans. Audit and Regulatory Compliance • Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards., • Support teams with any remedial actions in response to audits., • Liaise with governmental and regulatory bodies together with external consultants, to support the Head of Legal and various teams in managing their compliance aspects across the business., • Training matrix, • Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC Border Force, MOU, Trading Standards etc Customs Clearance, Civil Aviation Authority and Contractual Agreements • Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently., • Support with Civil Aviation Authority compliance requirements such as clearance checks on employees., • Support the Head of Legal in cascading key contractual requirements to relevant departments. Health and Safety Compliance: • Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant. Cost Control • Responsibility for the operations budget & operations/warehouse P&L, • Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation. Security • Develop and implement security processes and procedures. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Freight Forwarder | Air/Sea Freight (Imports & Exports) Location: Uxbridge/Heathrow Area Salary: £40K - £50K | Annual Bonus Job Type: Full-time, Permanent Schedule: Monday–Friday, 40hrs per week About the Role We are seeking a well-versed and established Senior Freight Operator / Freight Forwarder to manage and coordinate end-to-end Air Freight and Sea Freight international shipments (Import/Export). As a Freight Forwarder / Import Export Operator, you will have a solid background in both imports and exports, ensuring smooth operations, adherence to compliance, and excellent customer service skills. This role will involve liaising with customers, suppliers, carriers, and internal teams to deliver efficient and cost-effective transport solutions, industries can include retail, automotive, medical, construction or electronics. Shipments can be for a variety of sectors such as Hazardous Goods (ADR), Out-of-Gauge, Time Critical / Express Movements or White Glove Deliveries (Events, Exhibitions etc.) Key Responsibilities: Shipment Coordination: • Plan, book, and manage air freight and sea freight shipments (import and export) • Prepare and review shipping documentation (HB/L, MB/L, AWB, commercial invoices, packing lists, certificates of origin) • Monitor shipments from origin to destination, ensuring timely delivery Customer & Supplier Communication: • Serve as the primary contact for customers regarding shipment status and requirements • Negotiate with carriers, airlines, and shipping lines to secure competitive rates and space • Work closely with overseas agents and partners to ensure smooth operations Compliance & Documentation: • Ensure compliance with international trade regulations, customs requirements, and Incoterms • Prepare customs clearance instructions and liaise with customs brokers • Maintain accurate records of shipments and documentation Problem Solving & Escalation: • Handle exceptions, delays, and claims efficiently • Provide solutions to logistical issues and proactively prevent service disruptions • Verify supplier invoices and prepare costs for billing • Ensure all shipments are invoiced accurately and on time Key Requirements: • Minimum 2+ years’ experience in freight forwarding / logistics coordination / import export operations • Previous experience with Air Freight and Sea Freight end-to-end coordination • Proven track record in both import and export operations • Proficient in freight management systems and Microsoft Office Suite • Knowledge of Incoterms, customs procedures, and international shipping regulations • Strong communication and negotiation skills • Excellent organization and problem-solving abilities • Able to work under pressure and meet deadlines • The successful candidate must be Driven and Motivated Salary & Benefits: • £40,000.00 - £50,000.00 • 10% Annual Bonus • Monday to Friday • 40hrs per week • 8am-5pm / 9am-6pm • 28 days holiday • Company Pension To Note: Should you have not heard back within 14 days, please assume that you have been unsuccessful TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note that by applying for this position you consent to TLP processing and storing your personal data for the purposes of providing you with work finding services. We process your personal data in accordance with data protection laws, which require us to give you a Privacy Statement to explain how we manage your personal data. Our full Privacy Statement is available to view on the TLP website, or it can be provided upon request

Due to increased global growth, our client, a recognized player in the Freight Forwarding and Transportation Industry who specialize in offering a range of Supply Chain and Logistics Solutions are looking for a Trade Compliance Coordinator to join their team and offices based in the London, Heathrow area. On Offer: * Competitive salary, dependant on skills and experience. Annual salary reviews * Monday – Friday shift pattern: 8.30am – 5.30pm– one-hour unpaid lunch * On commencement 20 days holiday plus 8 bank holidays, rising to 25 days * Rising annual leave to 25 days, private medical cover, & pension * Access to company Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. Main Purpose of the Role: The role is to co-ordinate Trade Compliance, CITES and Customs on behalf of the business and its clients. Duties and Responsibilities: * Ensure all reports and KPIs for Trade Compliance are completed accurately by given deadlines. * Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required. * Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU. * Maintain close liaison with line reporting and to provide support to the Head of function. * Providing support on internal projects where input, involvement or expertise where Trade Compliance is needed. * Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements. * Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy. * Help facilitate Imports and Exports of non-stock goods, completing and suppling documents and declarations. Liaise with HMRC and assist with maintenance on customs procedures. * Implement and improve new efficiencies in client workflow in conjunction with line manager. * Create and maintain written procedures. Complete CITES applications. Ensure all CITES trackers are completed accurately and constantly up to date. Arrange DHL bookings for CITES permits. Complete checks for all CITES permits, ensuring they have been issued correctly. * Immediately report and record any amendments and issues with the CITES permits to the line manager * Complete CITES Importer Notifications within the instructed time-period. Ensure all CITES permits are uploaded onto the Kering SharePoint * Ensure all Brand, Quarterly and Half-yearly reports are completed accurately by given deadlines. * Complete all Import, Export, Transit, ICS and ENS declarations compliantly in line with regulation. * Ensure the Kering trackers are completed accurately and constantly up to date. Complete archiving for Kering customs declarations * Ensure that any clearance instructions from 3rd parties are completed accurately and concisely * Immediately report any amendments to the customs declaration forms to line manager * Ensure the Kering SharePoint is up to date – ensuring all information and documentation are uploaded * Accurately complete all billing and invoicing within the instructed time-period * Support the Customs Manager with any given compliance tasks pertaining to the Customs product * Implement and improve new efficiencies in customer workflow in conjunction with line manager To Be Considered: * Experience within customs/trade compliance within a large business or brokerage firm, and an in-depth understanding of UK & EU Customs regulations and documentation * Knowledge of control documentation such as IMPORT and EXPORT permits for CITES would be preferable. * Proficient understanding of international trade, import duties, commodity codes, incoterms, preference and valuation. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

Company: Japanese Food Manufacturer Contract type: Full time / Permanent Reporting to: Supply Chain Manager Location: West London Your responsibilities will include: Supply Planning • Analyse and review item demand on weekly basis to identify changes, reflect any changes, • Create purchase orders for current and forecast demand, • Production planning to meet customer demand, raising works orders, • Liaise with vendors and transportation partners to determine ideal scheduling and timelines, • Maintain ERP system Master data to ensure all data is kept as up to date • Maintain inventory levels across multiple third-party warehouses, ensuring optimum inventory level s at each location., • Monitor packaging supplies are maintained for all items, • Administrate documentation from suppliers and freight forwarders internationally, to facilitate customs clearance and legal compliance., • Receipt of goods and build the work orders once the goods are delivered to warehouse., • Always aim for the best service for the least cost. Achieve this by periodic reviews of available service providers and by conducting cost comparisons., • Supporting in all new supply chain projects, involvement in all aspects of project roll out, • Any other ad-hoc duties to ensure optimum inventory levels are maintained, avoiding out of stocks or overstocks Inventory & Packaging Control Logistics The ideal candidate should: • Fluent in English and Japanese, both spoken and written., • Experience in a supply chain/purchasing or logistic department., • Plenty (at least one full year) of office administration experience, • Advanced knowledge of Microsoft Excel, • Strong analytical and problem-solving skills, • Strong interpersonal and communication skills, • Be motivated, enthusiastic, drive, and flexible Benefits • Salary: dependent on experience, • 20 days holiday per annum, increasing to 25 days after 3 years’ service, • Company brand foods at 50% discount off retail for personal use., • Company Pension Plan Working Hours and Office Atmosphere • Monday to Friday 8:30 – 17:30, with one hour unpaid for lunch, • An independent company and this role is based in an office with approximately 30 people in total., • Occasional weekend work may be needed to attend the sampling at customers’ premises or trade shows. This will be balanced by time off in lieu., • Use of a well-equipped kitchen and food., • Short weekly yoga sessions and a friendly family vibe! General Terms and Conditions • Probationary period of 6 months

Freightserve recruitment are looking for a Life Science Customer Operations Agent for a well-established niche sector Freight Forwarder based in the West Drayton, Middlesex area. Experience: Preferable Knowledge of Air or Road Logistics; Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt Main Responsibilities: Domestic and International freight forwarder for the transport of time-Critical, temperature-sensitive biological & pharmaceutical shipments. * To prepare and present quotes for Air & Road consignments. * To provide Customer Service Excellence for both verbal and written communications. * Complete assigned tasks within agreed timeframes. * Complete bookings and sales according to both Customer & Company's timescales. * To ensure data & security integrity of both Customer & Company's information is always controlled. * Co-ordinate with other offices & Groups. * Co-ordinate transport with both UK & Overseas approved strategic service partners. * To provide guidance on appropriate paperwork for customs clearance. * Prepare & co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation. * Prepare & complete Customs Control submissions for Imports & Exports. * To work with all types of cargo and all necessary associated tasks. * To use company vehicles on occasion to deliver and collect paperwork and or shipments. * To undertake any training courses required to understand and complete job tasks. * To co-ordinate Group project tasks as and when directed. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Time Critical Import Coordinator – Feltham 4 on 4 off | 07:00 – 19:00 Salary: £40,000 I’m working with a well-established freight forwarder in Feltham looking for a Time Critical Import Coordinator to join their growing express team. This is a start-to-finish, fast-paced role, managing urgent shipments where speed, accuracy and communication are key. The Role • Handle time critical import shipments end-to-end, including customs clearance, • Coordinate with hauliers, airlines and transport providers, • Provide real-time updates to clients and resolve any issues quickly, • Ensure KPIs and service levels are consistently met, • Manage invoicing and job profitability What We’re Looking For • Experience in time critical / express freight (imports essential), • Strong start-to-finish operational knowledge, • Confident communicator, organised and calm under pressure, • Comfortable using systems such as BoxTop / CRM / Excel What’s on Offer • £40,000 salary, • 4 on 4 off shift pattern, • Opportunity to join a specialist, high-performing team

An established international distribution business is seeking an Operations Support Administrator to join their team. This role supports the end‑to‑end supply chain process, ensuring the smooth flow of goods from suppliers through to global retail customers. You will oversee inventory, logistics, and customs processes while maintaining accurate records and supporting cross‑functional teams. The ideal candidate will be detail‑driven, proactive, and confident working in a fast‑paced, collaborative environment. Key Responsibilities Manage daily operations across inventory, logistics, customs clearance, and supply chain activities. Liaise with suppliers, manufacturers, distributors, and customers to ensure timely delivery of goods. Maintain accurate and up‑to‑date operational records. Identify and recommend process improvements for greater efficiency. Provide administrative and project support to internal teams, including reporting and data analysis. Participate in cross‑department projects to enhance operational performance. Required Skills & Experience Essential: 3+ years' experience in operations support or a similar role. Strong organisational skills and excellent attention to detail. Advanced Excel ability, including data manipulation for decision‑making. Confident communicator with strong interpersonal skills. Ability to multitask and collaborate with teams across the business. Familiarity with logistics software, inventory systems, and industry regulations. Proactive, enthusiastic, and adaptable approach. Desirable: Experience with Microsoft Dynamics Navision (NAV). Degree in business administration, logistics, or a related field. Certifications in supply chain management or project management. Knowledge of bonded warehousing or customs‑controlled processes. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express / Time‑Critical Coordinator to join their dynamic team based in the London Heathrow area. On Offer: * An exciting opportunity to join a market‑leading freight forwarding and supply chain management specialist * 4 on 4 off day shift pattern, Working Hours - 7am – 7pm * Salary up to £40k, dependent on experience. Main Purpose of the Express / Time‑Critical Coordinator: Reporting to the Express Manager, the express Time Critical Coordinator will be responsible for the co-ordination of shipments within the Express department and have responsibility for invoicing & profitability. Duties and Responsibilities of the Express / Time‑Critical Coordinator: * Day to Day responsibility for customer service delivery to Express Clients * Order processing from start to finish including but not limited to Boxtop creation, warehouse pick, tie up of paperwork, customer system KPI management * Follow up and resolve all any operational issues / customer service concerns raised by the customer * Manage and maintain customer KPI expectations with regional depots * To promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations. * Research client operational history past and present, visit their website to gain knowledge of products and any developments * Contribute to ongoing operational development and cost saving measures * Keep up to date with Market trends, company products, services and news. * Establish, manage and maintain Internal and External Relationships. * Import and export jobs start to finish including clearance. To Be Considered: * Proven air freight forwarding experience ideally with AOG or other time critical logistics operations * Experience with customs clearance * Excellent communication and organisational skills. * A mature and professional manner. * Confidence with a computer including excel, CRM database and BoxTop. * Enjoy working with customers and building relationships. * Must be able to work well within a target driven environment. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry