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AZ Catalyst is a UK-based consultancy dedicated to supporting startups and SMEs across various sectors. We specialise in helping innovative businesses grow through strategic planning, funding guidance, and tailored support services. Our team is passionate about quality, impact, and delivering measurable results. As part of our ongoing expansion, we are seeking a skilled and committed Quality Control Technician to ensure excellence across our operations. **Job Overview:** As a Quality Control Technician, you will be responsible for monitoring, inspecting, and testing processes and outputs to ensure compliance with internal standards and regulatory requirements. You will play a critical role in maintaining the integrity and consistency of our services and deliverables, identifying quality issues, and helping implement continuous improvements. **Key Responsibilities:** 1. Perform detailed inspections and quality checks on operational procedures, outputs, and documentation 2. Evaluate processes for compliance with company policies, client expectations, and applicable standards (e.g., ISO, regulatory frameworks) 3. Record, report, and analyse quality data and metrics to identify trends and potential areas for improvement 4. Collaborate with project and service delivery teams to identify root causes of quality issues and recommend corrective/preventive actions 5. Maintain and update quality control documentation, including checklists, reports, and compliance logs 6. Assist in the preparation and execution of internal and external audits 7. Participate in quality training and contribute to the development of best practices within the company 8. Support continuous improvement initiatives across all areas of the business **Candidate Requirements:** 1. Proven experience in a Quality Control or Quality Assurance role (minimum 1-2 years preferred) 2. Familiarity with quality management systems, tools, and standards (e.g., ISO 9001, Six Sigma principles, or industry-specific QA practices) 3. Excellent attention to detail, organisational skills, and analytical thinking 4. Strong problem-solving ability and capability to work with cross-functional teams 5. Proficiency in using Microsoft Office (Word, Excel, etc.) and quality-related software or tools 6. Clear communication skills, both written and verbal 7. Ability to manage multiple tasks and prioritise effectively in a fast-paced environment What We Offer: 1. Competitive salary and benefits 2. Opportunities for professional growth and development 3. A supportive and collaborative team environment 4. The chance to contribute to exciting, high-impact projects with innovative companies

Job Overview: We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services. Duties and Responsibilities: Monitor and maintain IT systems, networks, and servers to ensure uptime and security Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues Install, configure, and update software and operating systems Perform regular system backups, data recovery, and disaster recovery procedures Maintain security measures, including antivirus, firewall, and access control systems Collaborate with IT teams to implement system upgrades and improvements Document technical issues, resolutions, and operational procedures Support cloud-based services and virtualization technologies Ensure compliance with IT policies and industry best practices Manage IT assets, including hardware inventory and software licenses Skills and Qualifications: ✅ Technical Skills: Proficiency in Windows, macOS, and Linux operating systems Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Experience with cloud platforms such as AWS, Azure, or Google Cloud Hands-on experience with system monitoring tools and cybersecurity measures Ability to troubleshoot hardware issues (PCs, printers, servers) ✅ Soft Skills: Strong analytical and problem-solving abilities Excellent communication and customer service skills Ability to work independently and as part of a team Detail-oriented with strong documentation skills Ability to manage multiple tasks and prioritize workload ✅ Education & Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred) Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus