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  • Shop Supervisor
    Shop Supervisor
    hace 6 días
    £38000–£42000 anual
    Jornada completa
    Manchester

    A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: 1. Team Management Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. 2. Customer Service Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. 3. Inventory Management Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. 4. Store Operations Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. 6. Quality Control Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). 11. Reporting and Analysis Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

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  • Semi Senior Accountant
    Semi Senior Accountant
    hace 13 días
    £40000–£45000 anual
    Jornada completa
    Ashton-under-Lyne

    Job Advertisement: Semi Senior Accountant – Accountancy Practice (Hybrid, Sponsorship Available) Position: Semi Senior Accountant Employment Type: Full‑time Experience Required: Minimum 1 year managing accounts (industry or practice) Salary: £40,000 – £45,000, depending on experience & qualifications Sponsorship: Yes – Visa sponsorship can be offered if required Working Arrangement: Hybrid (office + remote + client visits) About Us We are a growing, client‑focused accountancy practice providing bookkeeping, VAT, year‑end accounts, payroll, and tax compliance services across a diverse portfolio. As part of our expansion, we are seeking a motivated Semi Senior Accountant who is looking to progress their career within a supportive practice environment. Role Overview This role suits someone with at least one year of hands‑on experience managing accounts in industry or practice. You will work closely with senior accountants, gain experience across a range of clients, and take on increasing responsibility. The role also includes general administrative support and regular client visits, so you must be comfortable attending client premises when required. Key Responsibilities • Prepare year‑end accounts for limited companies, partnerships, and sole traders, • Manage day‑to‑day bookkeeping tasks and maintain accurate financial records, • Prepare and submit VAT returns, • Assist with management accounts and monthly reporting, • Perform bank, ledger, and control account reconciliations, • Support personal and corporation tax return preparation, • Communicate with clients to gather information and resolve queries, • Visit client premises to deliver services such as bookkeeping, system setup, training, and records collection, • Handle general administrative tasks, including filing, document management, and onboarding support, • Maintain internal compliance documentation and assist in workflow organisation Requirements • Minimum 2 years experience managing accounts (industry or practice), • Knowledge of bookkeeping, VAT, and accounts preparation, • Experience with cloud accounting tools (Xero, QuickBooks, Sage preferred), • Strong attention to detail and excellent organisation skills, • Confident communicator, able to deal with clients professionally, • AAT/ACCA part‑qualified/Business/Accounting related (preferred but not essential), • Willingness to travel to clients when required, • Ability to handle admin tasks efficiently alongside accounting duties What We Offer • £40,000 – £43,000 salary depending on experience and qualification, • Hybrid working model (office + remote), • Full training and development in practice work, • Exposure to a wide range of clients, • Supportive team culture with clear progression opportunities, • Visa sponsorship available for suitable candidates How to Apply Please send your CV and a brief cover letter in reply of this advertisement. Applications are reviewed on a rolling basis.

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