Performance Director
12 days ago
London
Performance Director – Nest Commerce London (Hybrid) About Nest: Nest Commerce is one of the UK’s fastest-growing performance marketing agencies, built for ecommerce and retail brands. We partner with category-leading names such as Urban Outfitters, Reiss, Damson Madder, Crew Clothing and Hims, helping them scale sustainably through cutting-edge performance strategy and proprietary technology. Our in-house AI platform, Hummingbird, gives us an unmatched competitive edge, automating optimisation, generating creative at scale, and empowering our teams to deliver market-leading results. We’re founder-led, independent, and fiercely ambitious, with a culture that blends commercial impact with genuine care for our people. Key Responsibilities: As Performance Director, you will lead a portfolio of ecommerce and retail clients, working as a strategic partner to drive growth, retention, and long-term success. You will: • Oversee 3–5 key accounts, shaping and executing integrated performance marketing strategies aligned to their business goals., • Build strong, trusted relationships with senior stakeholders and ensure high client satisfaction, renewal and revenue growth., • Lead, mentor, and develop a team of paid media specialists, including at least one Paid Media Team Lead, fostering a high-performance and collaborative culture., • Partner with our Nest Studio creative teams to introduce and integrate creative solutions that enhance performance., • Support agency growth through new business contributions, pitches, case studies, and thought leadership., • Maintain smooth financial management across your portfolio, including forecasting, invoicing and addressing payment challenges when needed., • Stay ahead of performance, platform, and creative trends, bringing fresh insights to clients and internal teams. Candidate Experience: We're looking for a strategic, commercially minded leader who is passionate about performance, people, and pushing boundaries. You’ll bring: • A track record of managing and growing a portfolio of clients, with strong relationship-building skills., • Deep expertise across paid digital channels including Meta, Google, TikTok, Pinterest., • A data-driven mindset with the ability to translate complexity into clear, actionable plans., • Experience developing and mentoring teams, with a focus on upskilling and career progression., • Confidence navigating challenging conversations with empathy and clarity., • A proactive, solution-oriented approach that aligns with Nest’s values of ownership, speed, resilience, and innovation. You’ll thrive here if you’re excited by the idea of combining elite talent, proprietary tech, and fast-moving ecommerce brands, while being part of a culture that genuinely supports growth and wellbeing. Multiple team members highlight the people, learning opportunities, and exposure to market-leading tech as defining parts of their Nest experience. Company Benefits: Nest offers one of the strongest benefits packages in the performance marketing industry, including: • Hybrid working (3 days in Kentish Town office) + dog-friendly environment, • Weekly team socials & Thursday learning sessions, • 6-week paid sabbatical after 4 years (plus option for 6 additional unpaid weeks), • £50 monthly wellness allowance, • £10 lunch allowance twice per month, • £100 desk & chair allowance, • £20 monthly internet allowance, • Working abroad for up to 10 consecutive days per year, • 25 days annual leave + 8 bank holidays (33 total), • Enhanced parental leave & fertility support, • Techscheme & Cyclescheme access, • 1 volunteering day per year + £1,000 monthly charity donation, • Transparent leadership and a culture built around ownership, innovation, resilience, and solving problems fast.