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Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for a proactive and collaborative individual to take day-to-day ownership of our digital hub for Customer Service colleagues, ensuring the platform continues to evolve, scale and deliver a high-quality experience for all CSG colleagues. Sitting within CSG Creative, you'll help shape the platform roadmap, uphold design and UX standards, and streamline how teams across CSG engage with CSG Home. CSG Home is our central digital hub for Customer Service Group colleagues - a single, simplified destination that brings together learning, communications, incentives, tools and day-to-day operational support. Built and owned by our creative team, CSG Home streamlines how colleagues find information, stay informed and engage with the latest updates, while offering a personalised and intuitive experience powered by Webflow. What you'll do: • Take overall accountability for the strategic plan for CSG Home and the underpinning delivery plan, including prioritisation, long term vision and ensuring the platform continues to evolve in line with business needs., • Coordinate the CSG Home governance process, helping streamline decision-making, clarify ownership and maintain accurate documentation., • Support the development and delivery of the CSG Home roadmap, ensuring updates and new Homes (e.g., Sales Hub, Home & Support, Home & Knowledge) land effectively., • Act as the day-to-day owner for the platform, ensuring published content meets Creative Studio's UX, design and accessibility standards., • Work closely with teams to gather requirements, align on priorities and manage platform activity., • Collaborate strongly across C&CE, feeding into wider plans and supporting hub owners to optimise their Homes and embed Creative led best practice., • Maintain and improve standard operating processes for Webflow publishing, templates, component usage and content workflows., • Lead the strategic direction for Webflow - monitoring emerging innovations, exploring new capabilities, identifying opportunities to enhance performance, and shaping future business cases. This includes defining the long-term vision for an interconnected Homes ecosystem., • Champion consistency across all Homes, helping stakeholders understand and apply Creative-led patterns and standards., • Track performance insights and colleague feedback, using this data to recommend enhancements to the user experience or ways of working., • Support the team in coordinating governance forums, building packs and sharing updates with senior stakeholders.What you'll bring:, • Experience managing digital content, platforms or online tools in a multi-stakeholder environment., • Working knowledge of CMS or low/no-code platforms (Webflow experience beneficial but not essential)., • Strong organisational skills, able to manage multiple requests and maintain momentum across workstreams., • Good understanding of UX or design principles and the ability to apply standards consistently., • Confidence working with stakeholders at all levels, with clear and effective communication skills., • Ability to take ownership, bring structure to ambiguous areas and proactively identify improvements., • Comfortable working with data, feedback and insights to inform recommendations.The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Access to free NOW, for streaming all your favourite shows"(for non-Sky customers), • A generous pension package", • Private healthcare", • Discounts and cashback at over 800 Retailers Where you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the Osterley head office per week. This role is a 12 month fixed term contract, 37.5hrs per week. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 11th May 2026, • Salary: £27,560 per annum, • Site: Grant Way, Isleworth, Middlesex, TW7 5QD, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £27,560 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers who want to change their Sky package. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers who want to save money by changing their existing Sky package, • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: Based at our HQ in Osterley, just 10 minutes' walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you'll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don’t just advise on their specific business challenges, they open doors for other teams to provide our firm’s wider service offering. To succeed in this agile environment, you’ll need to demonstrate excellent problem-solving skills and initiative. In return, you’ll have the opportunity for progression, and the chance to develop in one of the industry’s most exciting and varied roles. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview BDO’s Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth over the coming years to add to our breadth of existing clients. We require a Manager to help us deliver exceptional client service to our expanding client base. The manager will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. They will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI’s, and our offering is tailor-made to suit the client’s needs. The manager will be a point of escalation both internally & for the client and will confidently deal with difficult situations. They will report into the Director and Partner team, providing and implementing solutions where required. The manager will be actively involved in business development and should actively seek opportunities to grow the business. You’ll be someone with: • ACA, ACCA or equivalent qualification with experience working in an accountancy practice or other financial environment, • Alternatively, we would consider someone who has significant Service Charge Accounting experience (residential service charge experience preferred), • Previous experience of Social Housing Service Charge Accounting advantageous, • Experience managing junior staff, • Ability to think on your feet Requirement of 2 days a week minimum in the office. If based in London, we would also expect you to visit the Bristol office once per month on pre-agreed dates. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Technical Account Manager - London & Surrounding | Construction-based Technical Account Manager role in London managing £60m pipeline, tender opportunities, key accounts and structured new equipment sales. The Company Join a global manufacturer and market leader within the construction and façade access sector, supplying specialist access systems to major contractors across the UK. With a stron... ZIPC1_UKTJ

Your new company A forward‑thinking, client‑focused accountancy firm specialising in supporting owner‑managed and entrepreneurial businesses. Known for its collaborative culture and high‑quality advisory services, the firm combines technical expertise with a genuinely personal approach. Your new role My client is looking for an experienced and motivated Manager to join their growing corporate team. This is a fantastic opportunity for a qualified accountant who enjoys leading client relationships, managing a varied portfolio, and supporting the development of a high‑performing team. As a Corporate Accounts Manager, you'll act as the main point of contact for your clients, ensuring work is delivered efficiently, accurately and on time. You'll work closely with Partners and Directors to plan assignments, allocate resources and oversee the work of junior team members. This role offers a blend of technical challenge, client interaction and leadership responsibility. Key Responsibilities Client Management • Lead client relationships and manage expectations throughout each assignment., • Plan and project‑manage engagements alongside a Partner/Director., • Monitor progress to ensure timely, efficient and on‑budget delivery., • Review work‑in‑progress, compare to budget and prepare invoices., • Understand and apply the firm's billing and profitability principles., • Support recruitment and onboarding of new team members., • Coach, mentor and develop junior staff., • Allocate workload and manage resources across your portfolio., • Maintain strong knowledge of accounting standards and best practice., • Prepare statutory financial statements under UK GAAP., • Prepare corporation tax computations and returns. What you'll need to succeed • ACA or ACCA qualified., • Strong understanding of UK GAAP and IFRS., • Experience preparing group accounts and corporation tax computations., • Excellent organisational skills with the ability to prioritise and meet deadlines., • Strong attention to detail and commitment to high‑quality work., • Confident communicator with the ability to build strong client relationships., • Skilled in Microsoft Office and finance software packages., • Able to work independently while knowing when to escalate issues. Hybrid & flexible working options. Excellent career development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

An opportunity has arisen for a Legal Accounts Manager to join this top legal 500, multi-accredited law firm on the East London/Essex border. The successful candidate will need to be organised as they will be managing all the financial aspects of the firm in this busy but rewarding role. This position is a full time, office based role. The Firm Our client is a successful, multi-office Legal 500 practice providing a wide range of services to individual and commercial clients on a national basis. Staffed by a team of dedicated professionals, it is regarded as one of the largest firms in its region. The firm is able to deliver efficient and high-quality work in large volumes. Committed to building long-lasting relationships with their clients, they have developed a loyal and growing client base and continue to go from strength to strength. Legal Accounts Manager role overview: The Accounts Manager is responsible for the effective management of the firm’s client and office accounts, invoicing processes and financial reporting, ensuring full compliance with the Solicitors Accounts Rules and all relevant regulatory requirements. The role includes managing a team of six within the accounts function and providing strategic and operational support to the firm’s management team. Responsibilities for this Legal Accounts Manager role: • Implement and maintain the firm’s client, office and invoicing procedures in accordance with the Office Manual and the Solicitors Accounts Rules, • Preparing financial statements, • Preparation of weekly, monthly and ad hoc reporting, • Prepare and oversee regular bank reconciliations, • Responding to all queries and requests in a timely manner, • Maintaining VAT records, • Advising department management on financial decisions, • Deliver a consistently high standard of client care and quality of service, • Supervise, support and develop Accounts Assistants and other accounts staffQualifications, Skills and Experience for this Legal Accounts Manager role:, • The ideal candidate should have at least 5 years experience as a Legal Management Accountant, • Experience of working within a law firm as well as knowledge of legal processes is essential, • Industry qualifications desired (ACCA, CIMA), • Experience of dealing with Legal Aid Agency work, • Strong working knowledge of the Solicitors Accounts Rules, VAT, AML regulations and associated compliance obligations, • Previous experience working within a Lexcel/SQE - accredited firmFor more information please contact Victoria Kemp quoting reference 37638 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

About CWAN® CWAN® The next-generation platform: bringing together powerful execution, portfolio management, data, accounting, analytics, automated workflows, and real-time multi-asset risk and transparency across the full investment lifecycle. For 20 years, CWAN has helped thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Job Description: We are seeking an experienced and dynamic Senior Strategic Account Manager to join our EMEA team in London. In this pivotal role, you will be responsible for driving revenue growth by identifying and pursuing opportunities in coordination with Sales Specialists with our existing key accounts across EMEA. Your primary focus will be to develop relationships with C-Level decision-makers in the front, middle, and back office of our existing institutional asset management and insurance customers (Asset Management team) in EMEA. Key Responsibilities: • Account Strategy/ Business Development: Collaborate with existing and prospective institutional asset management and Insurers clients at C-Level to develop tailored account and GTM strategies that align with their business objectives and drive mutual growth., • Cross-Selling and Upselling: Identify opportunities for cross-selling and upselling our products and services into decision makers across execution, portfolio management, data, accounting, risk, client reporting, analytics, automated workflows, and real-time multi-asset risk ensuring our clients are aware of the full value we can provide across the full investment lifecycle., • Collaboration and facilitation: Work closely with other internal teams, including solution sales, marketing, product development, and customer support, to ensure e meet and exceed client expectations., • Performance Monitoring: Track account performance and client engagement metrics, utilizing insights to propose solutions that enhance value and drive improvement., • Feedback Loop: Gather and communicate client feedback to internal teams to help shape the development of products and services., • Reporting: Provide regular updates and reports on account status, opportunities, and risks to senior leadership. Provide Account Plan, vendors landscapes and up to date Org charts on customer base. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in global account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of Financial Services with focus on Asset Management and Insurance and the ability to communicate technical concepts to non-technical stakeholders., • Extremely Strong network within UK Asset Management and Insurance industry, • Excellent interpersonal, negotiation, and communication skills., • Understanding of complex enterprise sales process, • Ability to analyse complex problems and develop innovative solutions and understanding of the Investment Management Operating model, • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of enterprise solutions and the ability to communicate technical concepts to non-technical stakeholders., • Excellent interpersonal, negotiation, and communication skills., • Ability to analyze complex problems and develop innovative solutions., • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader.

Account Manager (Client Success) - IT Solutions Provider 📍 London (Hybrid) | 💰 £40,000–£50,000 + OTE £60,000–£70,000 A growing and highly regarded technology services provider is looking for a relationship-driven Account Manager to join their team. This is a fantastic opportunity to take ownership of established client relationships within a collaborative and supportive environment. This role sits at the heart of the business and is ideal for someone who enjoys building strong client partnerships, understanding people as well as technology, and ensuring customers receive exceptional service. The Role: You will act as the primary point of contact for a portfolio of clients, ensuring their technology services deliver real value. This is not a heavily sales-driven role, success comes from building trust, maintaining strong relationships, and staying organised around account performance. The position is approximately 80% relationship management and 20% commercial/account oversight. Key Responsibilities: • Build and maintain strong, long-term relationships with key client stakeholders, • Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations, • Work closely with internal technical teams to ensure successful delivery of IT services, • Monitor account performance and maintain oversight of commercials, • Identify opportunities to strengthen partnerships and deliver additional value, • Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: • Experience in Client Success, Account Management, or Service Delivery within IT Services / MSP environments, • Backgrounds such as Service Delivery Manager, Account Manager, Project Manager, or Customer Success Manager are all highly relevant, • A naturally relationship-driven and personable approach, • Strong listening skills and the ability to understand both technical and people challenges, • Organised and commercially aware, with the ability to manage accounts effectively, • Confident and authoritative when working with clients and internal teams. The Team: You will join a CS/AM/SE team of four, working closely alongside colleagues in a collaborative environment focused on delivering outstanding client experience. Why Join? • Competitive salary £40K–£50K with OTE £60K–£70K, • Established client base with strong long-term relationships, • Supportive and collaborative team environment, • Opportunity to make a real impact in a people-first, relationship-led role If you’re someone who enjoys building trusted relationships, understanding client needs, and ensuring technology services truly deliver value, we’d love to hear from you.

About the Role We are looking for a driven and results-oriented Sales Representative to join our growing U.S. team. In this role, you will play a key part in expanding Soundbox’s presence in the construction, commercial interiors, and home furnishing markets. You will identify new opportunities, build meaningful client relationships, and offer tailored acoustic and space-solution products that elevate modern work and living environments. If you are passionate about business development, enjoy working with designers and project teams, and are eager to contribute to a fast-growing global brand, we’d love to hear from you. Key Responsibilities • Develop and execute sales strategies to achieve quarterly and annual targets., • Identify market trends and customer needs to propose professional, customized solutions., • Manage customer inquiries, resolve issues promptly, and ensure high levels of client satisfaction., • Build and maintain strong relationships with distributors, designers, contractors, and end clients., • Support project-based opportunities, including quoting, coordination, and follow-through to completion. We’re Looking For • Bachelor’s degree or equivalent experience in Construction Engineering, Interior Design, Architecture, Marketing, or related fields., • 1+ year of sales experience in construction, commercial interiors, furniture, architectural products, or building materials., • Strong communication, presentation, and interpersonal skills; able to collaborate with clients, designers, engineers, and contractors., • A proactive, goal-oriented mindset with a strong sense of ownership and adaptability., • Experience with key account management or project-based selling is a plus, but not required. What We Offer • Competitive compensation with performance-based incentives., • A differentiated market niche with less internal competition and strong long-term growth potential., • Opportunities to work on diverse, high-impact commercial projects with leading industry partners., • A collaborative and supportive international team with room for professional development. How to Apply If you’re excited about this opportunity and believe your skills could contribute to our mission—even if you don’t meet every qualification—we encourage you to apply. Please submit your resume and a brief cover letter via LinkedIn or email: We look forward to learning about your strengths and perspective!

Account Manager, Strategy & Insight team - Headland Headland is one of the UK’s leading communications consultancies, trusted by major businesses to navigate complexity, scrutiny and change. We champion collaboration and a wide range of perspectives to build the reputations of our clients. We are looking for a talented Account Manager to join our Strategy and Insight team. Headland’s growing Strategy and Insight team uses research from a variety of sources to help clients develop messaging, reputation strategies and commercial propositions that support their business goals. We’re looking for someone with experience using insight and research methods to shape communications strategies. This role works across the breadth of Headland’s client portfolio, spanning multiple sectors and audience groups. These may include consumers, voters, employees, politicians, regulators, experts, investors, analysts and the media. Alongside contributing to new business, you’ll advise a range of innovative and high-profile organisations — from fast-growing start-ups to global market leaders. Our clients include major technology companies (OpenAI, TikTok), food and retail brands (New Look, Nestlé), organisations driving the energy transition (Agratas, ScottishPower), and financial and professional services firms (Accenture, Legal & General). The role (responsibilities) • Independently lead the design, delivery and reporting of research projects (qualitative, quantitative and desk-based), • Contribute to large strategy projects (e.g. narrative development, positioning), • Explore and apply new methodologies, including analytics tools and AI capabilities, working with suppliers and colleagues across the agency, • Manage projects end-to-end, ensuring smooth delivery and high-quality client service, • Coordinate and manage workloads effectively with colleagues at all levels, including supporting and guiding junior team members, • Across all stages of a project:, • New business: Support proposal development and contribute to pitches. Contribute to wider new business and marketing activity, • Design: Recommend fieldwork partners and research approaches. Develop innovative methodologies, including AI-led tools and media listening techniques, • Fieldwork: Moderate focus groups and manage logistics. Oversee fieldwork partners and deliver desk-based research, • Analysis: Lead the development of insight reports. Translate research findings into clear, actionable insights, • Reporting: Present findings clearly and visually. Deliver presentations to colleagues and clients Who we’re looking for (essential skills and experience) • Experience advising on communications within a research-focused agency or a communications consultancy, • Experience delivering fieldwork across qualitative, quantitative and analytics-based methodologies, • Experience working on consumer and politically focused research, • Ability to design and adapt research approaches to meet a range of client needs, • Comfortable presenting research ideas, findings and recommendations to clients, • Strong analytical skills, including working with raw data (e.g. Excel) and producing high-quality outputs (PowerPoint and Word), • A proactive approach, with curiosity and a willingness to explore and challenge complex issues Desirable skills and experience • Experience in media, stakeholder, employee and/or investor research, • Ability to champion insight-led thinking internally and with clients, • Experience with advanced statistical techniques, data analysis and/or data visualisation, • Experience developing new research approaches or methodologies in collaboration with partners to extend our offer Inclusion and accessibility We’re an equal opportunities employer and welcome candidates from all backgrounds. We hire for ‘culture add’, not ‘culture fit’, and are committed to creating an inclusive working environment where different perspectives are valued. If you require any adjustments during the interview or selection process, please let a member of the team know. We’re proud to have been awarded full accreditation by The Blueprint — an industry standard that promotes greater diversity in PR and communications by helping organisations attract, retain and nurture Black, Asian, Mixed Race and Ethnic Minority talent. Learn more: Interested? Ready to take the next step in your career? Great. Please apply via LinkedIn with your CV and a cover note. We look forward to hearing from you. You can find out more about us here:

🌍 Join the team powering the future of vision AI Hello, hola, 你好, こんにちは, नमस्ते, hallo, bonjour! Thanks for stopping by! We know your time is valuable, so here's what makes Ultralytics special. ⚡ Who we are At Ultralytics, we're on a mission to simplify AI for everyone. As the creators of the world's leading Ultralytics YOLO models, we empower millions of developers, researchers, and companies worldwide to build state-of-the-art computer vision applications. Following our $30M Series A round, we're expanding rapidly across our global hubs in London, Madrid, and Shenzhen. This is an opportunity to join a fast-scaling, high-performance team that's redefining the future of vision AI, where ambition meets impact, and ideas become reality. We move fast. We build boldly. We execute with purpose. And we do it together. 💼 About the role Looking for your first role in Customer Success? This could be the role for you, as a Customer Success Representative, you'll own the day-to-day success, retention, and operational rhythm of a large portfolio of 200+ high-volume SaaS accounts using Ultralytics YOLO across their products and workflows. Your mission is to keep customers engaged, supported, and confident in their use of our tool, so they stay and grow with us. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. You’ll guide customers toward self-sufficiency by connecting them to key resources like our documentation, YOLO model guides, and how-to tutorials. Working from our London hub, you'll partner closely with our CS Enterprise team and Account Executives, who own strategic enterprise relationships. You’ll ensure clean operations, proactive risk management, and smooth execution, while identifying and escalating signals of expansion opportunities for AEs to pursue. This role is ideal for a highly organized, proactive operator with 1-3 years of customer-facing experience in SaaS or technical products, who’s comfortable with detail, responsive communication, and translating technical questions into clear, actionable solutions. 🚀 What you'll do Account management & retention • Own a portfolio of 200+ active customers, driving strong retention and product adoption., • Run structured touchpoints (email, calls, in-app) aligned with existing CS playbooks and cadences., • Monitor and act on customer health metrics, usage trends, and churn risks., • Guide customers to self-serve resources like docs, examples, and solutions., • Capture feedback and surface patterns to improve customer workflows and outcomes. Operations, tooling & workflows • Maintain accurate account data, timelines, and activities in HubSpot and related tools., • Administer CS workflows, tasks, and automations to keep the team running efficiently., • Triage, prioritize, and follow through on support issues, coordinating with Support and CS Enterprise., • Standardize routine processes (renewal prep, QBR inputs, usage reports) for your account set., • Use dashboards to track portfolio performance and flag anomalies early. Collaboration & customer advocacy • Partner closely with Account Executives on enterprise accounts to align on strategy and next steps., • Coordinate with Product and Engineering to clarify technical questions and share customer insights., • Direct customers to the right channels (from community discussions to GitHub issues) to unblock adoption., • Contribute to internal knowledge bases and FAQs that reduce repeat questions and support load., • Represent the customer voice in internal discussions, championing usability and reliability. 🧠 Skills and experience Core requirements • 1-3 years in Customer Success, SDR, or customer-facing roles in SaaS or technical products., • Experience managing a large book of business (200+ accounts) with a focus on retention and satisfaction., • Proficiency with CRM tools (ideally HubSpot) and structured workflows for tasks, notes, and reporting., • Strong written and verbal communication skills; able to clarify complex or technical topics for non-experts. 🌟 Cultural fit At Ultralytics, we set bold goals and execute with speed, precision, and teamwork. We're driven by hard work, ambition, and resilience — building fast, learning constantly, and delivering measurable impact. You'll thrive here if you: • Take ownership and deliver results with focus and accountability., • Combine strategic thinking with hands-on execution., • Value excellence, grit, and creativity in equal measure., • See collaboration as the foundation for meaningful progress. Our culture is built around our core values: • Relentless progress: Constant evolution and improvement., • Strive for excellence: Perseverance and attention to detail., • Actions, not words: Focus on delivering meaningful results., • Act with urgency: Seize fleeting opportunities., • Open access to all: Transparent communication and collaboration. Learn more in our Ultralytics Handbook. 💰 Compensation and benefits We reward excellence and impact — not just tenure or title. • Competitive salary: Reflecting your experience and contribution., • Equity packages: We want our success to be yours too., • On-site collaboration: Work with passionate builders in one of our global hubs., • Flexible working hours: We value results over routines., • Generous time off: 24 vacation days, your birthday off, plus local holidays., • Tech & tools: Work on cutting-edge AI projects that power millions of devices., • Gear: Brand-new Apple MacBook Air/Pro, Apple Studio Display, and AirPods Pro 3., • Learning & development: Dedicated budget for personal and professional growth., • High impact: Your work will shape the future of vision AI. 👉 Check out ultralytics.com/careers for more about our culture, values, and teams. 🌎 Where and how you can work We believe great work happens where passion meets purpose. • This role is on-site at our London hub. Learn more about our spaces in the Ultralytics Offices guide., • Applicants must have legal authorization to work in the country of application. We're an in-office team that values daily collaboration, energy, and connection. Being together helps us move faster, learn from one another, and celebrate wins as they happen. 🚀 Why join us We're not just building models — we're building the ecosystem powering the future of vision AI. If you're ready to build, move fast, and make an impact — this is your moment. ⚡ Ready to build the ecosystem powering the future of vision AI? Apply now.

Who We Are: TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over two years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region. Role Overview: The Account Manager (Cloud Sales) is responsible for managing, retaining, and expanding a portfolio of customers, with a strong focus on the Microsoft cloud ecosystem. This role combines day-to-day account ownership with enterprise-level sales discipline, including structured account planning, multi-stakeholder engagement, and complex renewal and expansion motions. The ideal candidate has hands-on experience working within the Microsoft ecosystem (Microsoft 365, Azure, CSP) and is comfortable supporting larger, more complex environments than typical SMB accounts. This role provides a clear development path toward Senior Account Manager or Enterprise Account Manager positions. Responsibilities: Account Ownership & Growth: • Own and manage a defined portfolio of mid-market Microsoft cloud customers, serving as the primary commercial point of contact., • Drive customer retention, renewal, and expansion across Microsoft 365, Azure, and related cloud services., • Identify and execute upsell and cross-sell opportunities aligned to customer business and technical objectives. Account Strategy & Deal Execution: • Support the development and execution of account plans designed to increase customer lifetime value and cloud adoption., • Partner with Senior and Enterprise Account Managers on larger or more complex opportunities., • Contribute to opportunity planning, deal progression, and forecast accuracy. Microsoft Ecosystem & Cloud Focus: • Position Microsoft cloud solutions effectively, including Microsoft 365, Azure, security, productivity, and optimisation services., • Support customer conversations around cloud migration, optimisation, security, licensing changes, and cost management., • Understand and navigate Microsoft CSP, subscription lifecycles, renewals, upgrades, and consumption-based models. Cross-Functional Collaboration: • Work closely with Sales Support, Marketing, Professional Services, Customer Success, and technical teams to deliver a consistent and high-quality customer experience., • Coordinate internal stakeholders to align solutions, timelines, and customer outcomes. Customer Engagement & Commercial Management: • Prepare and deliver customer presentations, proposals, and business reviews., • Support commercial discussions and contract negotiations, escalating where appropriate., • Build trusted relationships with multiple customer stakeholders, including IT leaders, procurement, and business decision‑makers. Market Intelligence & Opportunity Development: • Conduct account and market research to identify whitespace, growth opportunities, and competitive risks., • Maintain awareness of industry trends, Microsoft roadmap updates, and customer priorities. CRM, Reporting & Forecasting: • Maintain accurate and up-to-date CRM records, including activities, opportunities, and pipeline data., • Assist in preparing sales reports, performance analysis, and revenue forecasts for management review., • Support account health tracking and pipeline reviews with data-driven insights. Required Skills & Qualifications (must-haves): • 3+ years of experience in account management, sales, or a client‑facing role within B2B technology or cloud services., • Demonstrated experience working within the Microsoft ecosystem, supporting or selling Microsoft 365, Azure, or related cloud solutions., • Experience managing mid‑market customers, with exposure to enterprise‑style deal complexity, stakeholders, or sales processes., • MS‑900: M365 Fundamentals certification is highly preferred., • Proven ability to contribute to account planning, opportunity execution, and pipeline management under senior guidance., • Strong cross‑functional collaboration skills across sales, marketing, customer success, and delivery teams., • Confident communicator with the ability to support customer meetings, presentations, and proposals., • Ability to analyse account data, identify growth opportunities, and support strategic decision‑making., • Strong organisational skills with attention to CRM accuracy, reporting, and process discipline., • Willingness and ability to continuously build product knowledge and stay current with Microsoft cloud updates and industry trends. Preferred Skills & Qualifications (nice-to-haves): • AB‑900: Copilot and Agent Administration Fundamentals certification is highly preferred., • Experience working in a Microsoft partner, reseller, MSP, or cloud services organisation., • Exposure to complex renewals, upgrades, or multi-solution Microsoft deals., • Familiarity with Microsoft licensing models, CSP renewals, and optimisation conversations., • Experience supporting enterprise or upper mid-market accounts with multiple stakeholders., • Understanding SaaS, cloud consumption models, and services‑led sales motions., • Experience contributing to or supporting team-based sales targets and revenue goals. Why Join Us: • Ownership of meaningful mid‑market Microsoft cloud accounts, • Exposure to enterprise-grade customers and deal structures, • Clear career progression toward Senior or Enterprise Account Management, • Strong focus on cloud, SaaS, and Microsoft-led growth, • Collaborative, high-performance sales culture Environment/Location: Type: Onsite Role, Monday - Friday Hours: 8:30 am to 5:30 pm Location: 3 New St Square, London EC4A 3BF Benefits: • Above Market Salary, • Comprehensive Private Health Insurance, • Extra 4 Days of Annual Leave After 1 Year, • Pension Scheme, • Monthly Company Events, • Monthly Team Lunches, • Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.

Field Account Manager - FMCG - Southwest London - 12-Month Fixed Term Contract Established over 20 years ago, our client is an international market leader in the FMCG space, currently working with the likes of Tesco & Nisa. As well as environmental sustainability, they pride themselves on their employee well-being, shown through their top of the range office facilities and market-leading benefits package, labelling them as a Global Top Employer for over 10 years. Driven by consistent year-on-year growth, the business is now investing in strengthening and expanding its existing client partnerships. This role plays a pivotal part in nurturing existing accounts, increasing product impact, and supporting clients through product education, visual merchandising, and strategic sales initiatives to maximise overall revenue. They are seeking a proactive, driven, and hands-on individual who is eager to make an impact. In return, the company offers excellent career development opportunities, with clear pathways not only within sales and leadership but also across broader areas of the business. This is a field-based role covering the Southwest London, with ideal candidate location being Edinburgh. This position is a 12-month fixed term contract. Responsibilities • Manage a portfolio of retail accounts in a field-based role, with a strong focus on driving further sales and account growth, • Deliver against key performance indicators, including regular site visits, product availability, and distribution targets, • Develop and strengthen relationships with key decision-makers and stakeholders across retail partners, • Educate store leaders and wider teams on product range, optimal placement, and the importance of maintaining availability to enhance overall performance, • Anticipate potential challenges and confidently address objections with proactive solutions, • Gather insights on pricing and distribution, sharing key findings with internal stakeholders, • Spot and pursue new commercial opportunities to support continued business growth The Successful Candidate • 12+ months experience in a field sales / field account management position, • Experience in the FMCG space would be a plus, • A valid UK driving license with no more than 6 points is essential, • Based in Southwest London or surrounding areas Field Account Manager Package • Basic salary: £38,000, • OTE: circa +£10,000-12,000, • Home set up including phone and laptop, • Sales allowance, • Shares options, • Company car, • Pension options, • Healthcare options, • 26 days annual leave plus bank holidays

At Bill’s, our mission is simple Everyone Leaves Happy. As Reservations Optimisation Manager, you will be the leader of Bill’s Central Reservations systems and processes, ensure our booking platforms are optimised, reliable and commercially effective, supporting revenue growth, operational delivery. All of these processes should support our focus on ensuring both a seamless, and unmistakeably Bill's, guest experience. We are looking for a subject-matter expert on reservations technology, owning system configuration, optimisation and performance across platforms including OpenTable, OrderPay and website integration including TLC built platforms. An ability to translate data and insight into system improvements will be vital, ensuring availability, capacity and booking rules are set up to maximise conversion while protecting and improving guest experience on all booking platforms. As a part of the reservations team this role will occasionally require weekend working on a rolling basis to ensure essential communications and the Chatbot are looked after during peak restaurant hours. This role will also take responsibility for three of the Reservations Team, managing them and taking responsibility for their training and goals, wellbeing, and progression. What we need from you (sound familiar?) Own the end-to-end operation of central reservations systems, ensuring they support commercial goals, guest experience and operational delivery. Manage and optimise the booking journey, identifying improvements through system updates, integrations, APIs and automation. Configure and maintain reservation platforms including OpenTable across all sites (availability, turn times, flows, experiences and booking rules). Analyse capacity and missed booking opportunities, implementing configuration changes to maximise utilisation and conversion. Own system configuration for payments and set menu functionality including OrderPay and Set Menu Manager. Monitor reservations performance and KPIs, providing insight-led reporting to support commercial and marketing decisions. Ensure booking data accuracy and system integrity across all reservations platforms and integrations. Develop and maintain SOPs, documentation and training frameworks for reservations systems. Lead reservations-related projects, including new site setups, integrations and platform improvements. Act as the escalation point for system issues, managing incident resolution and communicating impacts to stakeholders. Our Bill’s Benefits (the good stuff): Never a hungry belly - Discounts on the whole menu, with 80% for on shift and 50% for off shift discounts for all employees. Access your earnings early– the ability to access your earnings within 24 hours of working your shift if you ever need it. Supermarket discounts - take a percentage off your weekly shop with access to discounts at most of the major supermarkets. Every little helps ;) Long Service Awards – Some things are worth celebrating – Long Service is one of them! Yearly Bonus based on business goals Career Progression - Bill’s strongly believe in giving all of our employees the opportunities to succeed and progress. The proof is in the pudding, 30 of our 50 Head Office colleagues started out in Monthly Training - we also offer monthly core training sessions to keep you at the top of your game, it’s easy to book on whenever you need. Insight discovery - Across our whole business we have woven Insights Discovery into everything we do, this means learning about yourself and how to work best with all your colleagues. CURIOUS: Naturally inquisitive and data-driven, always exploring how systems, configuration and insight can improve booking performance and guest experience. COURAGEOUS: Confident in owning complex systems, making recommendations, and challenging configuration or behaviour that limits performance or consistency. COLOURFUL: Calm, clear and collaborative, bringing confidence and structure to a highly technical space while supporting teams with clarity and positivity.

SENIOR PPC ACCOUNT MANAGER KEY POINTS • Salary up to £45K, • Hybrid working with flexible approach, • London based HQ, • Lead high-performance PPC campaigns across a varied client portfolio, • Clear progression pathway with leadership exposure ABOUT THE CLIENT We’re partnering with an award-winning digital marketing agency known for delivering data-driven performance strategies across Paid Media. Due to continued growth, they’re looking to appoint a Senior PPC Account Manager to take ownership of key client accounts and help drive best-in-class campaign delivery. THE BENEFITS • Flexible, hybrid working model, • 1-1 counselling and mental health support, • Subsidised gym membership, • Personalised career progression and development plan THE SENIOR PPC ACCOUNT MANAGER ROLE: As a Senior PPC Account Manager, you will take full ownership of campaign strategy, execution, and performance across a portfolio of clients. You’ll work closely with senior stakeholders internally and externally, leading on strategic planning, performance analysis, and client communication. You will oversee budget pacing, KPI tracking, reporting, and optimisation while proactively identifying opportunities for growth and innovation. Alongside hands-on campaign management, you’ll mentor junior team members and collaborate with Paid Social, SEO, Growth, and Data teams to deliver integrated performance strategies. SENIOR PPC ACCOUNT MANAGER ESSENTIAL SKILLS • Proven experience managing successful PPC campaigns within an agency environment, • Strong knowledge of Google Ads and paid search best practices, • Ability to manage budgets, forecast performance, and optimise to KPI targets, • Confident client-facing experience, leading meetings and presenting insights, • Strong analytical mindset with data-driven decision making, • Experience mentoring or supporting junior team members, • Proactive, independent, and commercially aware approach TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me on 01244 567 388 / 07719 067 562. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS PPC, Paid Search, Google Ads, Performance Marketing, Digital Marketing, Budget Management, Campaign Optimisation, Client Management, Data Analysis, Agency Experience

At Cape.io, we're not just keeping pace with the advertising industry. We're accelerating it. We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence. Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works. Vision and Mission Making creative ad workflow collaboration easier. Simplifying and automating the end-to-end creative workflow, enabling our clients to deliver premium and relevant ad experiences to consumers. Company Values • Move smart, • Define tomorrow, • Be better together, • Change what’s possible Overview of Role As an Account Manager, you will be responsible for the daily management of some of the company's largest enterprise clients. You will work hand-in-hand with the Key Account Director (KAD) to own new and existing client relationships and business opportunities. Additionally, you will add value by providing exceptional customer service to our key clients, their Brand Managers, and their partner agencies. You will be an integral contributor to the team's objectives in growing the business and take a leadership role when collaborating with other internal Cape teams and external advertising agencies. Responsibilities and Key Tasks • Strategy & Relationships: Support, contribute to and own aspects of the global account management strategy. Manage and be responsible for client relationships, acting as the point of contact for intel, escalations, and problem-solving., • Reporting & Data: Manage monthly and quarterly business review meetings, pulling together agendas and required data. Use Power BI for data retrieval for EOY and half-year reporting and decks for clients., • Financial Management: Manage financial aspects of accounts, ensuring services are billed in a timely manner. This includes managing invoice checks, Tipalti approvals, and Airtable inputting for cost and PO management., • Billing Operations: Maintain rate cards and carry out price analysis for reviews and proposals. Monitor platform orders and update billing trackers with external partners for weekly and month end billing., • Account Visibility: Track account activity and spend to assist finance with invoice queries and reduce debtor days. Manage and report account revenue for clear profitability and P&L understanding., • Technical Support: Act as the main bridge between the client and our tech teams to ensure platform bugs or errors are logged, tracked and fixed., • Onboarding: Lead the onboarding of new external personnel and agency teams to Cape platforms and workflow processes., • Communication & Support: Respond to client and partner emails in a timely manner. Support tasks and projects with the KAD to alleviate workload and stay across future action points., • Collaboration: Cross-collaborate with internal teams on projects or order issues to assist with resolutions or queries., • Cross & Upselling: Seek out and identify opportunities to provide additional support and services to customers. Expert knowledge of the industry, our solutions and products and how to win new business leads. Experience & Skills Required Experience Required: • Minimum 3–6 years of account management or sales experience in marketing, advertising, or media., • Experience within an office environment and working as part of a team., • Client-facing experience with the confidence to meet senior clients., • Previous experience working towards individual and team objectives. Skills Required: • Dynamic Organisation: Easily pivots between different tasks and priorities throughout the day, staying organised even when things move fast., • Composure: Remain level-headed when unexpected issues pop up, jumping in quickly to find a solution., • Detailed Documentation: Keep a clear record of account activity so the team and client always have full visibility on what has been done or is pending., • Conflict Management: Confidently manage challenging or difficult conversations with frustrated clients, remaining professional and calm to de-escalate tension., • Proactivity: Seek opportunities to help streamline processes and resolve outstanding issues., • Communication: Strong communication and presentation skills., • Technical Proficiency: Proficient in CRM, Google productivity suites (Excel/Sheets), and Power BI., • Languages: Fluency in English is essential; French and/or Spanish is advantageous. Other Information • This is a fixed term contract to start Mid-April., • This is a hybrid role, working 2 days per week from our office in central London.

Client Services Director/Principal Consultant (Econometric Modelling) £75,000 London - Flexible Working Another exclusive role from the team at MBN. We have partnered with an Independent MMM consultancy in search of a CSD to join the team We’re growing fast and looking for a Client Services Director with 5+ years of hands-on MMM experience to lead senior client relationships and scale impact across leading brands. This is a senior, hands-on leadership role combining technical excellence in MMM, client leadership, and commercial ownership. What you’ll be doing: • Own and grow senior client relationships, • Lead large-scale MMM programmes end-to-end, • Ensure the highest standards of technical delivery & QA, • Develop, mentor and structure high-performing analyst teams, • Identify and scope new opportunities within client accounts, • Own revenue, forecasting and P&L performance What we’re looking for: • 5+ years’ experience in MMM within a media agency/consultancy, • Proven senior stakeholder management experience, • Strong people leadership and coaching mindset, • Ability to translate technical insights into commercial impact, • Entrepreneurial approach to growing client offerings Why join? • Independent, high-growth environment, • Strong technical culture with ongoing investment in tools and processes, • Hybrid working (2–3 days in a central London office), • Competitive benefits, bonus and flexible working, • Real opportunity to shape and grow a senior leadership role 📩 Apply now or message me for a confidential chat. #Hiring #ClientServices #MarketingMixModelling #MMM #DataAnalytics #Leadership #MediaAgency #LondonJobs

Qualifications: • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description We are recruiting for our next Customer Experience Advisor. Our Customers are extremely important to us, and we currently have a customer satisfaction rate of 97%. We pride ourselves on what we do. We connect with our customers and do more for them than they would expect. Opportunity is offered hybrid at our Stratford, London office. Your role in our future • You’ll provide first level support for all customers via telephone, email and live chat., • You’ll be supporting and resolving customer queries relating to our website, our services, customer accounts, payments and much more., • You’ll take ownership of the resolution of the queries, liaising with other teams across Quadient to get this done., • We expect you to keep our CRM updated, follow up on calls and requests quickly and efficiently, ensuring issues are resolved. Qualifications Your profile • Fluent German speaker in both written and verbal, • You’ll ideally have some customer service experience. This could be in a similar telephone based role or within retail., • You’re excellent on the phone, personable and confident in talking to customers, • You demonstrate creative problem-solving approach, • You’re organised, and can manage multiple, simultaneous assignments, • You’re self-motivated with the ability to work under pressure and to challenging deadlines Additional Information Rewards & Benefits • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle., • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform., • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program., • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme., • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.

Job Title: Paid Search Account Manager Location: Central London (Hybrid Working) Company: Leading Media Agency About Us: Our client is a leading media agency known for delivering cutting-edge digital marketing solutions for top-tier clients. Their team thrives on creativity, collaboration, and innovation, offering a dynamic work environment in the heart of central London. With a hybrid working scheme, a strong focus on employee well-being, and an amazing culture, they pride themselves on being a great place to grow your career. Role Overview: We are seeking a highly motivated and experienced Paid Search Account Manager to join our client’s dynamic team. In this role, you will be responsible for managing and optimizing PPC campaigns across various platforms. You will also play a key role in client management, ensuring that campaigns are delivering against KPIs and providing strategic insights and performance reports. Key Responsibilities: • Campaign Management: Build, manage, and optimize PPC campaigns across Shopping, Search, Display, and YouTube for multiple clients., • Performance Analysis: Monitor campaign performance, analyze data, and identify opportunities for improvement to maximize ROI., • Client Reporting: Develop detailed performance reports and provide insights and recommendations to clients., • Client Management: Act as the main point of contact for clients, managing expectations, providing strategic advice, and ensuring client satisfaction., • Budget Management: Manage budgets effectively, ensuring efficient spend across all campaigns., • Experience: Minimum of 2+ years of experience in managing and optimizing PPC campaigns, ideally within an agency setting., • Technical Skills: Strong proficiency in Google Ads, Bing Ads, SA360 and other PPC platforms. Experience with Google Analytics and other reporting tools is essential., • Client Management: Proven experience in delivering campaigns/projects for multiple clients/stakeholders, with excellent communication and presentation skills., • Analytical Skills: Strong ability to analyze campaign performance data and translate insights into actionable recommendations., • Organizational Skills: Excellent project management skills, with the ability to manage multiple campaigns simultaneously and meet tight deadlines., • Hybrid Working: Flexible working arrangements with a blend of office and remote work., • Central Location: Stunning offices located in central London with easy access to transport links., • Great Culture: Work within a supportive, innovative, and collaborative team environment., • Career Development: Opportunities for continuous learning and professional growth. If you are passionate about PPC and want to be part of an exciting, fast-paced environment, we would love to hear from you. Please send your CV and a cover letter detailing your experience and why you would be a great fit for this role. This job specification outlines the key responsibilities and qualifications for the role of a Paid Search Account Manager at our client, a leading media agency. We are looking for someone with a proven track record in PPC management and client relations, who is ready to take their career to the next level in a vibrant and supportive environment. For more info click "APPLY" or email your cv directly to

About the Company At Optimize IS, Technical Project Managers play a crucial role in driving successful Airtable implementations and integrations. They exceed client expectations and ensure technical excellence across projects. They translate complex client requirements into actionable technical plans, manage project systems, mitigate risks, and champion innovative solutions. Technical Project Managers lead cross-functional teams to deliver exceptional outcomes while building trusted relationships that support long-term partnerships. About the Role Technical Project Managers are responsible for managing technical projects, ensuring successful delivery, and maintaining strong client relationships. Responsibilities • Technical Project Management and Leadership:, • Translate business and technical requirements into detailed project plans, milestones, and deliverables., • Lead technical discovery sessions to uncover client use cases and integration needs., • Manage timelines, priorities, and resource allocations to keep projects on track and within budget., • Assess day-to-day project issues, mitigate risks proactively, and identify solutions to technical challenges., • Rally technical and functional team members to resolve issues and ensure project success. Client Relationship and Stakeholder Management: • Serve as the primary point of contact for clients during active engagements, providing clear and timely updates., • Partner with clients to deeply understand their evolving needs and propose solutions that drive business value., • Educate clients on Airtable’s technical capabilities, integrations, and best practices to ensure successful adoption., • Build strong relationships that foster client trust and repeat business. Technical Solution Scoping and Documentation: • Participate in pre-sales technical scoping calls and contribute to solution design discussions., • Develop technical scopes of work and solution architecture documentation aligned with client objectives., • Create detailed project documentation, including requirements gathering notes, process maps, data models, and interface specifications. Communication and Collaboration: • Communicate effectively with both technical and non-technical stakeholders across Slack, Missive, Airtable, and other collaboration platforms., • Document key project decisions, technical designs, and implementation details for internal and client visibility., • Demonstrate excellent communication skills in both synchronous and asynchronous environments. Quality Assurance and Delivery Excellence: • Champion quality throughout project execution, ensuring solutions meet client requirements and technical standards., • Lead user acceptance testing coordination, issue tracking, and resolution processes., • Drive projects toward successful delivery, positive client feedback, and 5-star reviews. Continuous Improvement: • Identify opportunities to improve delivery processes, documentation standards, and technical methodologies., • Provide insights and feedback to the Optimize IS team to enhance how we serve clients and manage projects. Qualifications • 2 or more years of technical project management experience, ideally in SaaS implementations, software consulting, or systems integration., • Experience managing client-facing technical projects from scoping through delivery., • Strong understanding of Airtable’s capabilities, including data modeling, automations, and interface design, or eagerness to quickly become an Airtable expert., • Ability to translate business processes into technical requirements and solutions., • Exceptional written and verbal communication skills, comfortable explaining complex technical concepts to non-technical audiences., • Proven ability to lead remote teams and manage multiple projects simultaneously., • Self-starter with strong problem-solving skills, comfortable navigating ambiguity and dynamic project contexts., • Passion for delivering high-quality solutions and building lasting client relationships. Required Skills • Technical project management experience., • Client-facing project management skills., • Understanding of Airtable’s capabilities., • Strong communication skills., • Ability to lead remote teams., • Problem-solving skills. Preferred Skills • Experience in SaaS implementations., • Experience in software consulting., • Experience in systems integration. Pay range and compensation package Compensation details will be discussed during the interview process. Equal Opportunity Statement Optimize IS is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals.

London Account Manager - Established Drinks Wholesaler - Up £50k plus Car Allowance and Commission This family owned Drinks Wholesaler is one of my favourite clients to be working with. Not only do they offer a fantastic environment to work in, but ample support and encouragement to succeed. This client has exceptional accounts across London with a big focus on independent venues and small regional groups. We are on the search for a London Account Manager to drive growth within the business across a number of IFT and Multiple groups. The ideal London Account Manager will have a background in beer or wholesale, with a particular focus on draught products. The London Account Manager will have a strong commercial leader to guide them and support in new business acquisition. Company Benefits • Exceptional package and growth potential., • Uncapped commission and a car allowance, • Holiday allowance, client expenses, hybrid working pattern., • Progression and autonomy, a chance to build the territory London Account Manager responsibilities include: • New business development and existing business maintenance, with particular focus on IFT and Multiples., • Building long-term trading relationships with the key volume and image accounts., • Working closely with the ON TRADE Sector to promote the portfolio, grow distribution and represent the family run business., • Delivering brand education & training to supplier, retailer and consumer, • Qualitative selection and development of customers., • Identifying effective and beneficial sponsorship and promotional opportunities., • Feedback of customer opportunities and competitor threats. The Ideal London Account Manager: • The candidate MUST come from a drinks background and have great understanding of the ON TRADE, • Must have extensive experience for winning new business in the ON TRADE along with relationship building and account management., • Personable and keen to development, wants to the next company “superstar”, • Must be results focused with good communication and teamwork skills., • Must be prepared to travel and work evenings and weekends when required. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

About elm elm is a suite of software products built for the FMCG industry. We help brands consolidate and make sense of sales, marketing, supply chain, and financial data centred around retail. We're a small team of data experts - our founders Cian and Emily are both ex-early Uber, with experience growing consumer brands including Lucky Saint and Edgard & Cooper. We work with some of the most exciting FMCG brands in the UK, are growing rapidly, and are building some of our most exciting products to date right now. This role will be central to what comes next at elm. The role As Account Manager, you'll own relationships with 200+ FMCG brands - from challenger startups to established names. You'll be their main point of contact at elm: the person who jumps on calls, knows their business inside-out, spots opportunities, and makes sure they get genuine value from the platform. This isn't a back-office support role. You'll carry revenue responsibility through cross-sell, upsell, and renewal - and you'll be as comfortable presenting to a brand team in person as you are resolving a ticket. The best person for this job loves working with people, is excited to work with lots of brands at once in FMCG, and wants to build something that feels more like a community than a customer list. What you'll do: • Own a portfolio of 200+ FMCG brand accounts - maintaining health, driving engagement, and preventing churn, • Be the first port of call for customer support - responsive, knowledgeable, and calm under pressure, • Build genuine relationships - face-to-face meetings, check-ins, and regular touchpoints with teams across your accounts, • Identify and close cross-sell and upsell opportunities, contributing directly to revenue targets, • Run onboarding for new customers, getting them to value quickly and setting the tone for the relationship, • Gather and synthesise client feedback, feeding sharp insights back into product and marketing, • Help build an elm community - connecting clients, sharing wins, and making being an elm customer feel like being part of something, • Represent elm externally at events, meetups, and industry moments where our customers gather About you: • Experience in account management, customer success, or a client-facing role - ideally in B2B SaaS or FMCG, • A natural relationship builder - you enjoy the work of knowing people, not just managing them, • Comfortable owning commercial outcomes - you're motivated by helping customers succeed and understand how that links to revenue, • Comfortable with data - not just reading it, but using it to drive conversations with clients about what's working and what isn't, • You let curiosity drive you and you’re the kind of person who investigates before escalating - "let me look into that" before "let me pass you to the team", • Strong communicator, in writing and in person - you represent the company well in every interaction, • Organised and proactive - you keep a lot of plates spinning without things slipping, • Curious about FMCG and retail - you'll pick up the industry context quickly and it'll make you better at the job What we offer: 💰 Base salary of £35-40k - with further earning opportunities via bonus 📈 Share options - Own a part of elm as we grow 🏖 28 days + bank holidays - Plus a two-week Christmas office closure 🌍 Flexible working - We trust you to do your job well, wherever you work best 🏋️ Gym in the office - Stay active on your terms ✈️ Yearly residential offsite - The whole team, somewhere good 🧘 Paid sabbatical - After 4 years with elm 🥗 Team lunch every record month - We've had three in the past six months 🤝 Regular socials - With the London team 📈 Ownership and progression - Real opportunity to shape your career We're flexible on working location, but we're a London-based company. The ideal candidate will either live in London or be able to travel here regularly. What to expect working at elm: • Flexible working and autonomy, • Genuine ownership and progression, • A small, ambitious team building something meaningful in FMCG tech, • You can learn more about us at getelm.co

Job Title: Customer Success Services Specialist (French Speaking) Location London Hybrid: You will be required to be in the London or Reading office once a week Target Start Date: March 2026 Contract duration: 12 months Day Rate: Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. About the Project We are seeking a French speaking Customer Success Services (CSS) Specialist to work with a global software vendor client and support the client’s Corporate customer segment. You will simplify the complexity of software licensing and deployment through the Enterprise Software Administration Console. You will deliver clear, actionable insights across users, entitlements and agreements, guiding customers through implementation activities (e.g. complex agreement, product migrations and security best practices). This role focusses on IT Asset Management (ITAM) education for IT stakeholders and works closely with Sales Managers and Customer Success Managers to support customer adoption, retention and growth. Essential Skills & Experience • Fluent English and French (written and spoken) *German is also desirable, • Experienced in Customer Success or ITAM or software licensing or technical product support/account management, • Strong knowledge of Active Directory, user management platforms and identity/SSO solutions, • Experience with Software Asset Management tools (e.g. SCCM, Intune, SaaS admin portals), • Proven experience engaging large, global enterprise customers at senior levels, • Strong organisational skills with the ability to manage multiple priorities effectively, • High attention to detail, with the ability to analyse complex data and communicate clear commercial insights, • Extensive project management experience leading high volume agreement or licensing migrations within enterprise environments (e.g., leading the consolidation and migration of 50+ contracts into a single agreement), • Deep expertise in Enterprise Software Admin Consoles, buying programmes, and licensing models within a global SaaS environment, • Excellent communication, presentation, and data driven storytelling skills, • Ability to do light touch onboarding for customers’ end users Desired Skills & Experience • Certifications within compliance, security or ITAM, such as CSAM, ITIL, etc., • Experience in leveraging tools like PowerBI for analysis reporting Key Responsibilities: • Deliver actionable insights across the Admin Consoles, buying programmes, licensing and agreements to drive deployment, ROI and net new annual recurring revenue, • Lead and project manage complex customer agreement and product migrations end to end, including migration planning, identity and authentication (SSO) setup, asset migration, and product packaging for deployment, • Analyse software agreements, licensing, and security data from multiple sources to provide clear commercial and risk based insights, • Act as the Admin Console subject matter expert for Corporate customers, • Provide guidance on IT security and compliance topics, including domain enforcement, cybersecurity software risk, licensing models, and data retention policies, • Own and manage priority account escalations in partnership with Customer Success Managers and Account Managers, • Build trusted relationships with senior IT, procurement, and executive stakeholders, • Support and deliver scalable onboarding and targeted ITAM focused webinar programmes for IT stakeholders, • Collaborate cross functionally and build strong internal relationships with Sales teams and Customer Success Managers IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

Role Summary The Corporate Flight Attendant will deliver exceptional, personalized, and confidential in-flight service to a UHNW individual based in Dubai. The ideal candidate has extensive VIP aviation experience, particularly on the Legacy 650 and BBJ aircraft, and demonstrates impeccable discretion, refined service standards, and the ability to anticipate needs with precision. Key Responsibilities 1. VIP In-Flight Service • Provide ultra-premium hospitality tailored to the Principal’s preferences., • Prepare and serve gourmet meals, beverages, and fine dining experiences., • Maintain an immaculate cabin environment with luxury presentation standards., • Ensure seamless guest experience from boarding to disembarkation. 2. Safety & Regulatory Compliance • Conduct safety briefings, cabin checks, and emergency equipment inspections., • Ensure full compliance with GCAA/EASA/FAA operational and safety procedures., • Respond effectively to medical or in-flight emergencies. 3. Cabin Management & Logistics • Manage cabin setup, stock levels, amenities, linens, and galley organization., • Coordinate with pilots, catering vendors, FBOs, and ground handlers globally., • Oversee pre-flight, in-flight, and post-flight service operations. 4. Confidentiality & Professional Conduct • Uphold strict privacy and confidentiality at all times., • Maintain impeccable grooming, etiquette, and cultural sensitivity., • Legacy 650 – Strong knowledge of galley layout, cabin configuration, catering management, and long-range service workflows. Qualifications & Experience • 3–5+ years of VIP or VVIP aviation experience (private, charter, or corporate)., • Valid GCAA/EASA/FAA Cabin Crew Certificate and updated safety training., • Certified in First Aid, CPR, and medical emergency response., • Background in luxury hospitality, fine dining, or five-star service., • Strong knowledge of UHNW service expectations and global etiquette., • Highly discreet, trustworthy, and composed under pressure., • Excellent communication and interpersonal skills., • Immaculate presentation and refined etiquette., • Strong organizational skills and meticulous attention to detail., • Ability to adapt to last‑minute changes and challenging travel schedules.

We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first. With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world. Summary of Our Role As a Social & Digital Account Manager, you'll play a central role in delivering high‑quality digital and social communications for our healthcare clients. Reporting into the Head of Social & Digital, you’ll be the engine that keeps projects running smoothly, supporting day‑to‑day account delivery, shaping digital strategies, and building trusted relationships with both clients and internal teams. You’ll bring a passion for healthcare communications, a deep understanding of digital platforms, omnichannel strategies and tactics, and a proactive, solutions‑focused mindset. Over time, you’ll take full ownership of projects, develop strategic capabilities, and contribute to the evolving digital excellence of our team. The role is full-time, permanent and hybrid with 3 days per week in our vibrant London office at King’s Cross. What You Can Expect to Be Doing: Account & Client Management • Oversee day‑to‑day delivery of digital and social tactics across client programmes., • Manage digital advertising activations, tracking, and performance evaluation., • Lead social listening and insights workstreams., • Provide clear briefs and direction to junior team members while supporting their development., • Keep clients informed with regular updates, recommendations, and progress reports., • Maintain and grow relationships with both clients and third‑party partners. Communications & Content • Contribute to the strategic planning of client communications programmes., • Build knowledge of healthcare media and advise on appropriate targeting., • Develop relationships with industry experts, KOLs, and HCPs to enhance campaign impact., • Generate high‑quality content for multiple platforms and audiences including medical, client, social, and media., • Support senior colleagues in developing proposals and presenting at client meetings. Financial & Operational Excellence • Support senior team members with budgeting, forecasting, and account profitability., • Track budgets, manage invoicing, and minimise over‑servicing., • Build understanding of the NHS, global healthcare systems, regulatory codes (ABPI, PAGB, MHRA), and the pharmaceutical environment., • Stay current on healthcare industry developments and competitor activity. This Role Could Be a Great Fit for You If… • You’re an experienced Account Manager with a background in digital and social healthcare communications and have worked on omnichannel campaigns., • You’re confident using major digital advertising platforms like Google Ads Manager, Facebook Business Manager, LinkedIn Campaign Manager, TikTok Ads, and more., • You’re a strong communicator - clear, concise, and confident across written and verbal formats., • You thrive in a fast‑paced environment and can juggle multiple projects while maintaining high standards., • You’re collaborative, organised, solutions‑oriented, and eager to grow.

Looking for a career in sales? Insight Global is one of the world's largest recruitment firms. What does that mean? We make hiring easy for our clients. Since 2001, we've expanded from a small entrepreneurial start-up to over $4 billion in revenue. Our growth is driven by our award-winning company culture, comprehensive training programs, and of course, our people. We pride ourselves on hiring elite entry-level sales candidates because we believe in promoting within. Each employee starts as a Recruiter before earning a promotion to Account Management. As an entry-level Recruiter, you’ll be supported by a team of mentors to show you the ropes and give guidance every step of the way. From day one, you’ll be immersed in The IG Way, a cutting-edge training program designed to not only teach how we operate, but also how to accelerate your sales career. RECRUITER The purpose of the Recruiter role is to build the foundation for a successful sales career at Insight Global. As a Recruiter, you’ll learn all about recruiting and our services – and how to sell them to current and future clients. You’ll play the role of matchmaker for companies and candidates by reviewing CV’s from our internal database and online job boards, conducting phone interviews, preparing candidates to meet hiring managers, and ultimately negotiating job offers to get them hired. The average employee spends approximately six months in the Recruiter role before enrolling into either Account Manager Training (AMT) or Professional Recruiter Training (PRT). The next 8 to 12 weeks, you'll be working to earn your promotion into either role by applying the skills and knowledge you learned to real-world scenarios with your future clients. ACCOUNT MANAGER Account Managers are the face of our organisation. They work directly with hiring managers at Fortune 1,000 companies by researching and targeting organisations in need of recruiting services. They make an initial connection through networking and cold calls, ultimately becoming valuable business consultants and building long-term relationships with their clients. Account Managers run in-person meetings and lunches to get to know hiring goals, team dynamics, and sell how our services can elevate their business. They’ll then gather job requirements and work hand-in-hand with our Recruiting team to find the perfect candidates to fill each role. Account Managers don’t sell a product, they sell recruiting and are experts when it comes to all things hiring. PROFESSIONAL RECRUITER When it comes to Professional Recruiting, think next-level Recruiting and a different take on inside sales. Professional Recruiters are experts in their craft, focused on job seekers and our consultants. Their job is to identify top talent, then work to pair those candidates with the perfect job. They get to know the experiences and career aspirations of each job seeker to match clients to consultants. Once the placement is made, our Professional Recruiters continue to work closely with each consultant guaranteeing a world-class experience and offering continued support throughout their careers. Our Professional Recruiters accounted for over 80% of our job placements last year. COMPENSATION & BENEFITS Insight Global offers a competitive base salary starting at £32,000 annually and a £5,000 signing bonus in LTIPs (Long Term Incentive Plan). Upon promotion, Account Managers and Professional Recruiters receive a base salary increase to £40,000 annually. Once promoted, Account Managers and Professional Recruiters also receive their phone allowance and uncapped commission paid monthly. The average employee in the company makes: Year 1: £32,000- £40,000(Recruiter to Promoted role) Year 2: £60,000 – £70,000 Year 3: £130,000+ Account Managers and Professional Recruiters have the opportunity to win annual sales contests that include an all-expenses paid trip to the Bahamas, LTIPs, and a cash bonus starting at £7,500. Benefit offerings include medical, dental, vision, disability insurance, company-paid life insurance, pension plan with employer matching, and paid vacation and sick time. Start Dates March - October 2026

Are you a creative and results-driven B2B property PR professional ready to take your career to the next level? My client is looking for a strategic, ambitious, and media-savvy Account Manager to drive high-impact B2B property PR campaigns that make waves in the industry. My client are an award-winning independent PR agency specialising in the property, retail, and leisure sectors. They have such a lovely culture, they pride themselves on having a family feel and a laugh and learn culture, where they encourage people to flourish and progress. The Role • Account Manager, • Salary: £37,000 - £42,000 + Benefits & Bonus, • Location: London (Hybrid, 3 days in office) This is an opportunity to own client relationships, shape media narratives, and lead innovative PR activations that deliver real results. If you thrive on securing top-tier media coverage, spotting creative angles that others miss, and mentoring a high-performing team, this role is for you! What Makes You the Perfect Fit? • An established Account Manager or a similar role in PR., • A deep understanding of the built environment, B2B landscape, and media ecosystem., • A relentless drive for securing top-tier media coverage and telling compelling stories., • A natural leader who thrives in a fast-paced, collaborative environment., • Outstanding communication, creativity, and strategic thinking skills. Sound like the opportunity for you? Get in touch today with your CV for full details! If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.

BMS Account Manager - 4 Day Working Week If you come from a BMS / Building Controls background and you’re looking to transition into Smart Buildings, this role could be for you. This opportunity also provides you a 4 day working week, so if work life balance is important to you, this would be a great opportunity. This is an opportunity to step out of traditional BMS engineering and into a high-impact, client-facing, technology-driven role where your expertise directly improves building performance, reduces carbon emissions and shapes the future of smart buildings. London Area - 4 Day Working Week • £60,000 - £65,000 Yearly Salary, • 4 Day Working Week, Every Week, • 25 Days Annual Holiday, • Remote Working, Very Flexible Environment, • Pension Scheme, • Employee Assistance Programme Responsibilities • Manage the full lifecycle of customer accounts from onboarding to renewal, • Lead client handovers from sales and support system implementation, • Deliver training and ensure successful platform adoption, • Analyse HVAC, BMS and metering systems to identify performance improvements, • Provide technical commentary, reporting and actionable recommendations, • Run regular performance review meetings with clients, • Track and drive completion of energy and optimisation actions, • Identify contract renewal and account growth opportunities, • Contribute feedback to product and technical teams to improve system functionality Desired Experience • Strong background in BMS / building controls (e.g. Trend, Niagara or similar), • Solid understanding of HVAC systems and energy optimisation strategies, • Experience with protocols such as Bacnet, Modbus, Mbus or LoRaWAN, • Knowledge of building performance and energy efficiency principles, • Experience in a client-facing or account management capacity within a technical environment, • Strong analytical skills with confidence interpreting building data, • Excellent communication and stakeholder engagement skills, • Self-motivated, organised and able to manage priorities effectively

Customer Experience & Contact Platform Consultant London / Manchester / Edinburgh CL9 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale., • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers., • Work with leading organizations across multiple industries, contributing to large-scale customer and platform transformations., • Support clients in defining a customer-first mindset and reshaping their business and operating models., • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences., • Reinvent the customer service ecosystem by improving how products, services and channels work together., • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organizations maximize value from customer interactions., • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services., • Continue to build practitioner skills in areas such as GenAI, human-centered design and modern service architecture., • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES)., • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI., • Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms. As a Customer Experience & Contact Platform Consultant, you will: • Be part of multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programs., • Support the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or delivery roles such as integrating to AI platforms like Sierra and ElevenLabs., • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability., • Apply understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends., • Support in shaping the strategic direction of CCaaS and AI transformation programs, either through deep expertise in enterprise platforms and architectures. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year celebrations. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi-hours, and both a work abroad and cultural bank holiday swap scheme., • Hybrid Working – Balance between home and office. (3 days in office) We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling., • Supporting Families – Enhanced parental leave pay, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE We are seeking an experienced AV / TV Buying Manager to lead the delivery of high-quality AV campaigns across a diverse portfolio of clients. This is a hands-on role with clear ownership, taking responsibility from client brief through to planning, buying, booking and optimisation. You will play a key role in managing day-to-day client relationships, acting as a trusted AV lead and ensuring campaigns are delivered to a high standard across Linear TV and Connected TV (CTV). Alongside this, you will support the development of junior team members and work closely with media owners to drive value and performance. This role is well suited to someone who enjoys accountability, client exposure and owning their work end to end. HOW YOU WILL MAKE AN IMPACT • Own AV planning from brief to delivery, translating client objectives into clear and effective Linear and CTV strategies, plans and buys., • Lead the planning, buying, booking and optimisation of AV campaigns, confidently justifying recommendations and performance to clients., • Act as a day-to-day AV contact for clients, building trusted relationships and providing clear, confident communication throughout campaign delivery., • Manage end-to-end campaign setup, ensuring accuracy, quality and timelines are consistently met., • Lead relationships for key clients across a variety of sectors, proactively identifying opportunities to add value., • Build strong working relationships with media owners and sales houses to drive value and negotiate effectively., • Provide training, feedback and support to junior team members, helping to raise the standard of AV delivery across the team., • Confidently use core systems including MediaOcean, VOD and Linear booking systems, and ideally K2 (TechEdge). WHAT YOU WILL BRING TO THE ROLE ESSENTIAL SKILLS • In-depth understanding of the AV market, with strong expertise across Linear TV and CTV., • Understanding of industry-wide systems including DS Media, CARIA and TechEdge., • Proven experience leading and managing large-scale AV and TV campaigns., • Strong organisational skills with the ability to manage multiple campaigns simultaneously., • Self-starter mentality, comfortable taking ownership and making decisions with confidence., • High motivation and reliability, with a consistent focus on quality delivery., • Ability to hit the ground running and quickly adapt to new processes and responsibilities. NICE TO HAVE SKILLS • Experience across both planning and buying roles., • Strong negotiation skills across pricing, value and quality metrics., • People development experience, with the ability to mentor and upskill junior team members.

Cyber Security Account Manager Up to £60,000 base + Double OTE Hybrid (London / South East) | Cyber Security Services (MSSP) If you’re a cyber Account Manager who enjoys growing relationships, not just managing renewals, and wants ownership that goes beyond a traditional “farmer” role, this one’s worth a look. I’m hiring for a high-growth, PE-backed cyber security services provider (MSSP) with a clear remit: own and grow customer relationships, expand service adoption, and convert partner-, vendor-, and marketing-led new opportunities through a consultative, solutions-led sales approach. This is an Account Manager role with genuine responsibility, blending account growth, expansion, and structured net-new opportunity conversion within an award-winning Microsoft and cyber-focused MSSP. The role You’ll take ownership of a portfolio of customers, responsible for retention, expansion, and long-term value creation, while also nurturing new opportunities introduced through partners, vendors, and inbound marketing. This is not a pure renewals role. You’ll be trusted to build account plans, identify new use cases, expand service adoption, and develop relationships across multiple stakeholders, as well as progress warm new-logo opportunities through to first sale. Key responsibilities (what you’ll actually do) Account ownership and growth • Own and develop a portfolio of enterprise and mid-market customers, • Land and expand accounts by converting initial engagements into multi-service, long-term relationships, • Build and execute account plans focused on retention, upsell, and cross-sell, • Grow ACV through renewals, service expansion, and deeper stakeholder engagement Consultative cyber security sales • Sell across a blended cyber security portfolio, including managed security services and professional services, • Lead outcome-focused conversations with senior stakeholders, • Position cyber solutions in the context of business risk, compliance, and resilience, • Act as a trusted commercial partner rather than a transactional seller Net-new opportunity nurturing • Progress warm new-logo opportunities generated via partners, vendors, and marketing, • Qualify, scope, and convert inbound opportunities through structured discovery, • Build early-stage relationships and take ownership through to first win Partner, vendor and internal collaboration • Work closely with Microsoft and cyber vendors, channel partners, and MSP relationships, • Collaborate with marketing, pre-sales, and delivery teams to progress opportunities, • Ensure opportunities are well qualified, commercially sound, and deliverable What they’re looking for • 3 to 6+ years’ experience in cyber security and/or Microsoft security sales or account management, • Proven experience managing and growing customer accounts within an MSSP, Microsoft Partner, or managed services environment, • Comfortable balancing account growth with partner-led and inbound new opportunity conversion, roughly 50/50, • Strong understanding of sales discipline, qualification, and forecasting, • Confident communicator with strong relationship-building skills Cyber security sales experience would be a nice to have, including: • Managed security services such as MDR and XDR, • Threat detection and response, • Identity and Access Management (IAM), • Data governance and data security, • Ability to position solutions against business risk and measurable outcomes Practical requirements • Able to travel to London and/or Maidenhead HQ 3 to 4 times per month, • Comfortable working in a hybrid, relationship-led sales environment Sound like your next Account Manager role? Apply directly or contact Oli Ridley via LinkedIn for a confidential conversation.

Global Account Manager – Enterprise Solutions UK / EMEA – Remote or Hybrid (proximity to regional hubs preferred) Travel: Up to 50% Why Join This Opportunity? • Lead relationships with major enterprise organisations across the UK and EMEA, • Own strategic growth across new logo acquisition and expansion of existing accounts, • Play a pivotal role in shaping client technology strategy at C‑suite level, • Work across a cutting‑edge portfolio covering cloud, networking, datacentre, cybersecurity, and managed services, • Join a people‑focused organisation that prioritises trust, integrity, collaboration, and long‑term partnerships The Role This senior enterprise sales role is focused on driving revenue, strengthening strategic relationships, and expanding market presence across complex global accounts. You will own commercial outcomes, build new enterprise relationships, and unlock significant whitespace opportunities across an extensive technology services portfolio. Working directly with senior stakeholders, you’ll influence IT strategy, shape multi-solution deals, and ensure value is delivered consistently across the customer lifecycle. Key Responsibilities Enterprise Growth • Own revenue and gross margin performance across assigned global and enterprise accounts, • Acquire new enterprise logos aligned to the organisation’s ideal customer profile, • Identify and develop whitespace opportunities through cross‑sell and upsell initiatives Client Engagement • Operate as a trusted advisor, focusing on solving business outcomes rather than selling point solutions, • Lead executive‑level engagements, including QBRs and strategic reviews, • Build multi‑threaded relationships across technical and commercial teams Sales Execution • Develop and execute account plans aligned to client objectives and technology roadmaps, • Maintain disciplined pipeline management, ensuring robust forecasting and 3x coverage, • Lead renewals, pricing strategy, and contractual negotiations Collaboration • Work closely with Pre‑Sales Solution Architects to shape solution design and strategy, • Partner with delivery and support teams to ensure outstanding customer experience, • Engage with technology vendors to enhance market positioning and co‑sell opportunities What We’re Looking For Essential • Proven track record delivering enterprise new business, including winning new logos, • Strong commercial acumen, including margin, TCO, and value‑based selling expertise, • Experience selling across multiple technical pillars (cloud, networking, datacentre, cybersecurity), • Excellent communication skills with the ability to translate complex technology into clear business value, • High personal accountability with strong discipline across CRM, governance, and forecasting, • Strong collaborator, comfortable working across internal teams, partners, and senior clients Advantageous • Experience in global enterprise environments, • Exposure to emerging technologies, automation, or large‑scale managed services

Account Manager – Digital Media (CTV, OLV, Display) | London We’re hiring an Account Manager to join a fast‑growing digital media company that delivers innovative video advertising solutions for publishers and advertisers across Europe and LATAM. This is a great opportunity for someone who thrives in a fast‑paced, cross‑functional environment and wants to grow within the digital advertising ecosystem. About the Role This hybrid role spans both Supply Account Management and Demand Account Management, giving you exposure to multiple parts of the business. You’ll work closely with publishers, internal delivery teams, and commercial stakeholders to ensure seamless campaign execution across CTV, OLV, and Display. Key Responsibilities • Manage and grow relationships with premium publishers, overseeing onboarding, performance optimisation, and long‑term account health., • Conduct daily supply checks and provide clear insights to internal and external stakeholders., • Support campaign setup, trafficking, optimisation, and reporting across video and display formats., • Assist with pre‑sales tasks including forecasting, audience targeting, and curated site lists. Ideal Candidate • 1–3 years’ experience in digital media operations, account management, ad ops, or programmatic trading., • Experience working with a DSP or SSP is essential (e.g., DV360, The Trade Desk, Xandr, PubMatic, Magnite, Index, etc.)., • Strong analytical and communication skills, comfortable interpreting campaign data and presenting insights., • Proactive, detail‑oriented, and confident working cross‑functionally in a fast‑moving environment. Please do send me your CV if this would be of interest! Thanks :)

About Morson Founded in 1969, Morson Group has grown from humble beginnings into a £1.3bn global technical recruitment organisation. With more than 30 UK offices and an international presence across Canada, the USA, Australia and Europe, we are one of the UK’s leading technical recruitment businesses and ranked among the top globally. Morson Group brings together a number of specialist practices delivering complex talent solutions across Engineering, Technology and Professional Services. We are proud to be recognised as one of the Best Big Companies™ to work for, with a strong reputation for learning, development and long-term career opportunities. The Opportunity We are currently recruiting for an Onsite Account Manager / Senior Coordinator to join our team on a 12-month fixed-term contract (maternity cover). This role will be based onsite with one of our key clients in Hoddesdon, Hertfordshire (North London/Hertfordshire border), where you will act as the main point of contact for both our contractors and the client. This is a varied, people-focused role where no two days are the same. You will play a key part in ensuring the smooth day-to-day management of the onsite workforce while delivering a high level of customer service. Key Responsibilities: • Acting as the go-to person onsite for contractor queries and support, • Managing attendance, absences, and general workforce issues, • Building strong relationships with client managers and contractors, • Processing weekly payroll accurately and on time, • Supporting recruitment activities when required, including writing and posting job adverts, screening CVs and carrying out initial candidate assessments, coordinating and organising interviews, and conducting inductions and onboarding processes, including right-to-work checks and ensuring compliance., • Maintaining accurate records and ensuring all processes are up to date Skills and Experience Required: • Previous experience in a similar onsite, recruitment, or coordination role is essential, • Confident communicating with people at all levels, • Strong customer service focus, • Excellent attention to detail, particularly when handling payroll and compliance, • Ability to work independently while managing a busy workload, • Well organised, proactive, and able to prioritise effectively Working Hours: Monday to Friday, 8:30am – 5:30pm Fully onsite role (Hoddesdon, Hertfordshire) No shift work or weekend requirements Additional Information: This role will primarily be working independently onsite, with support provided remotely and regular on-site visits from the wider team.

Account Manager – FinTech SaaS London (Hybrid – 2/3 days in the office) £80,000 base + 60/40 split OTE (£130k–£135k) A leading global FinTech SaaS provider is looking to hire an experienced Account Manager to manage and grow a portfolio of enterprise clients across the UK and EMEA. This is a client-facing role focused on developing long-term relationships, driving renewals, and identifying upsell and cross-sell opportunities within an established customer base. You will take ownership of 10–14 strategic accounts, working closely with senior stakeholders within large organisations. The role offers a high level of autonomy and ownership, making it ideal for someone confident managing complex client relationships and driving commercial growth within existing accounts. The Role • Manage and grow a portfolio of 10–14 enterprise accounts, • Own the commercial relationship with key clients, • Drive renewals, upsell, and cross-sell opportunities, • Build strong relationships with senior stakeholders and decision makers, • Develop account strategies to maximise revenue growth, • Travel to meet clients and strengthen relationships when required, • Collaborate with internal teams including product, delivery, and customer success What We’re Looking For • Experience in Account Management within a SaaS or FinTech environment, • Proven track record of growing and retaining enterprise accounts, • Strong commercial mindset with experience in renewals and account expansion, • Confident, positive personality with a self-starter mindset, • Comfortable operating in a client-facing role with autonomy, • Willingness to travel to meet customers when required Package • Base Salary: £80,000, • OTE: £130k–£135k (60/40 split), • Hybrid working: 2–3 days in a London office This is an excellent opportunity to join a well-established FinTech SaaS organisation with a strong reputation in the market, working with some of the largest financial institutions globally.

Account Manager – Luxury Sporting Goods Our client - a long-established designer of luxury sporting goods - is seeking an Account Manager to join their commercial function. With a reputation for creating bespoke, high-quality products, our client has earned the trust of some of the most prestigious names in the sporting industry. Their highly acclaimed customer base is testament to their craftsmanship and attention to detail. The successful candidate will be responsible for driving revenue growth by driving new business opportunities and strengthening relationships with existing clients. This opportunity offers the chance to join a celebrated organisation that is committed to success, innovation, and maintaining a supportive working environment. The role provides scope to shape future growth and be part of a team that takes pride in delivering world-class products. This is a hybrid role for candidates commutable to their London office. Responsibilities • Build and nurture long-term relationships with professional sports clubs, teams, and key partners, • Identify and secure new business opportunities within the sporting sector, • Manage the full sales cycle with prospective clients, • Represent the company at industry events and high-profile engagements, • Collaborate with internal teams to ensure delivery of tailored, client-focused solutions, • Monitor market trends and competitor activity to inform strategy and decision-making The Successful Candidate • 2+ years B2B sales experience, • Experience within bespoke manufacturing is ideal or within an organisation related to sport (e.g. sports clubs, luxury goods, corporate gifting, sports equipment etc.), • Experience selling into sports club would be a plus, • Commutable to London 3x days per week Account Manager Package • Basic salary: circa £50,000, • OTE: +30% of base salary, • Private healthcare options, • Access to complimentary tickets & hospitality at sporting events / industry events / industry dinners, • Pension options, • 25 days annual leave plus bank holidays

JOB OPPORTUNITY: TECHNICAL ACCOUNT MANAGER - LONDON AV Position: Technical Account Manager Location: Head Office, London Company: Ambien Group Ltd About Us Ambien is a leading provider of audio-visual solutions. We specialise in delivering high-quality AV services for a variety of large events, exhibitions, film shoots and clients. Our team is dedicated to innovation, excellence and outstanding client service. Visit our dedicated websites , , . Job Description We are seeking an experienced and client-focused Technical Account Manager to join our dynamic London AV team. Based at our head office in London, you will liaise with incoming leads, determine the correct AV solution required and send quotations to new and existing clients. Using our systems, you will manage and develop both new and designated client accounts. Additionally, you will actively work to grow your own portfolio of business, ensuring our clients receive exceptional service and support. Key Responsibilities • AV solutions: By asking non-technical questions, collate the necessary information from our varying clients and their events and provide tailored AV solutions with estimates and official quotations in a timely manner, • Client Management: Maintain and nurture relationships with clients, ensuring their needs are met and expectations exceeded, ultimately expanding our portfolio and contributing to the company’s growth., • Project Coordination: Collaborate with internal teams to ensure seamless delivery of AV solutions for client events., • Communication: Serve as the primary point of contact for your clients, providing timely and effective communication., • Problem Solving: Address any issues that arise with a proactive and solutions-oriented approach., • Client Service Excellence: Ensure a high level of client satisfaction by delivering tailored solutions and maintaining a client-first attitude. Ideal Candidate Profile • Industry Experience: Proven experience in managing client portfolios within the AV and events industry., • Technical Knowledge: Must have previous knowledge in the AV / audio-visual and events industry. Must be technically minded and understand the products and services we offer. Ideal Skills • Outstanding organisation and communication skills., • Ability to work well under pressure and manage multiple tasks., • Flexible and proactive with a can-do attitude., • Team Player: Ability to work collaboratively within a team to deliver exceptional client service., • Customer Focused: Strong commitment to understanding and meeting client needs. What We Offer • Competitive Salary: Reflective of your experience and expertise., • Perks: Company pension, birthday off every year and company events., • Dynamic Work Environment: A supportive and collaborative team culture., • Innovative Projects: Work with cutting-edge AV technology on a variety of exciting projects. How to Apply If you are an experienced Technical Account Manager or a client oriented Technician who now wishes to have a more office based role, with a passion for the AV industry and a commitment to exceptional client service, we would love to hear from you. Please apply to this position or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to . Ambien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us continue to deliver outstanding AV solutions to our clients!

Account Manager – Paid Social & PPC Location: London (Hybrid – 2 days per week in office) Industry: eCommerce Agency: Independent Digital Agency About the Role We’re working with a fast-growing, independent digital agency in London that specialises in scaling eCommerce brands. They’re looking for a proactive, commercially minded Paid Social & PPC Account Manager to take ownership of a portfolio of performance-driven clients. In this role, you’ll lead the strategy, execution, and optimisation of multi-channel paid media campaigns across Paid Social and PPC platforms, ensuring clients achieve measurable growth and strong ROI. Key Responsibilities • Manage end-to-end Paid Social and PPC campaigns across Meta, TikTok, Google Ads, YouTube, Microsoft Ads, and other relevant platforms., • Develop performance-led media strategies that support clients’ revenue and growth objectives., • Optimise campaigns through structured testing, bidding strategies, creative analysis, and data-driven decision-making., • Deliver clear, insightful reporting and communicate results and recommendations confidently to client stakeholders., • Build strong relationships with clients, acting as their main point of contact for performance, strategy, and planning., • Work collaboratively with internal teams (creative, analytics, and CRO) to deliver cohesive, high-performing campaigns., • Stay up to date with platform updates, industry trends, and best practices to keep clients ahead of the curve., • Contribute to new business support when required, offering insights, forecasts, and channel strategy recommendations. Skills & Experience • 2–4+ years of hands-on experience managing Paid Social and PPC campaigns, ideally within an agency environment., • Proven background driving growth for eCommerce brands., • Strong analytical mindset with the ability to interpret data and turn it into actionable insights., • Comfortable managing budgets ranging from £20k–£250k+ per month., • Experience with performance creative, feed optimisation, audience segmentation, and funnel-based campaign structures., • Excellent communication skills, with the ability to build trust and simplify complex data for clients., • Highly organised and able to manage multiple accounts and deadlines effectively. What the Agency Offers • Competitive salary depending on experience., • Hybrid working: 2 days per week in the London office, 3 days remote., • Strong opportunities for progression within an ambitious, growing independent agency., • Ongoing training, platform certifications, and industry event opportunities., • A friendly, collaborative, and supportive team culture. Diversity & Inclusion at Tribal Digital At Tribal Digital, we believe diversity drives creativity and innovation. We welcome people of every background, identity, and experience — because great ideas come from different perspectives. If you’re passionate about what we do, we want to hear from you — even if you don’t tick every box.

Excellent new Account Manager role with a specialist corporate advisor guiding c-suite teams through reputational, policy, regulatory and legislative challenges. The Client: Boutique Corporate Advisor Working at the junction of politics, international affairs, business and finance, this boutique strategic communications advisor creates integrated strategies which protects FTSE100 giants, NGOs, and disruptive challengers. It is a sought-after advisor and guides leadership teams through a range of modern reputational risks from geopolitical shifts and policy changes, to external litigations and investigations, mergers, transactions and internal restructures. The team are valued as much as their top tier clients with great benefits including bonuses, health care, above average pension and unlimited holiday. The Role: Account Manager – Strategic Communications & Crisis Preparedness The Account Manager role is all about taking ownership and gaining superb client exposure while presenting strategies that will to address modern reputational risks. Varied projects could include: • Guiding clients through complexity with different corporate communications and reputational strategies., • Developing crisis preparedness strategies which build, establish, and test best-in-class crisis governance., • Reacting with speed and precision to live crisis situations., • Advising on complex regulatory and legislative developments to help clients secure opportunities and manage risks., • Supporting FTSE100 businesses, scaling disruptors and NGOs through internal transformations, industrial actions and commercial challenges. Account Managers will create strategies that integrate corporate narrative development, media handling, media monitoring, government & regulator outreach, community engagement and speech writing. Salary & Benefits: • Suggested salary of c.£40-47k, • Bonus, • Unlimited holiday, • Private medical, • 5% pension, • Hybrid working with core days of Tuesdays and Wednesday If you feel you have the suitable experience and skill to complete the role, please submit your CV for consideration. If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.

Reservations & Ticketing Agent (Mandarin Speaking) Central London – Office Based Salary up to 29k + great benefits If you enjoy the pace of airline reservations, love getting fares right the first time, and want to work for a global travel company supporting a major international airline, this could be a great next step. A global travel company is looking for an experienced Reservations & Ticketing Agent to join their London team. You’ll be working in a multicultural environment, handling bookings, ticketing, passenger support and detailed reporting. Fluent Mandarin (spoken, read and written) is essential for this role. What you’ll be doing: • Handling reservation calls from passengers and travel trade, • Creating bookings, processing changes, issuing and reissuing tickets and EMDs, • Managing invoices, payments and strict reporting procedures, • Completing daily and monthly sales reports and reconciliations, • Supporting customers over the phone and face to face, • Handling reissues, upgrades, reroutes and group bookings, • Liaising with local and overseas teams for the airline client What we’re looking for: • Fluent Mandarin (speak, read, write), • Minimum two years’ airline reservations and ticketing experience, • Strong Amadeus skills including fares, e‑ticketing and manual fare builds, • Excellent communication and customer service abilities, • Calm, professional and detail focused, • Confident using Word, Excel and Outlook, • Strong teamwork and time‑management skills What you’ll get: • 37.5 hour week, office based, • 21 days holiday rising to 25, plus bank holidays, • Life and medical insurance, • Pension, • Employee Assistance Programme, • Spacious modern office in central London, • Supportive, multicultural team environment If you’re passionate about aviation and enjoy a role where accuracy and customer care really matter and have a GDS I’d love to hear from you. Email your CV to or call 0161 238 4490 quoting reference 60547. #AviationJobs #AirlineCareers #ReservationsAndTicketing

🥤Account Manager – Drinks 🛍️Wholesale 📍London - Hybrid 💰£45k + 15% bonus + all travel covered We’re working with a fast-growing better-for-you drinks brand that’s building real momentum across the UK. They’re now looking for an Account Manager - Regional Wholesalers to take ownership of key wholesale partners and drive serious growth through that channel. This isn’t a maintenance role. You’ll be building proper partnerships, unlocking new distribution, and making sure the brand doesn’t just get listed, it actually sells. It’s a chance to make a real mark in a business that’s scaling quickly. What you’ll do 🤝 Own and grow relationships with regional wholesalers, keeping the brand front of mind 📈 Build joint plans that genuinely drive volume and visibility 🚪 Identify and open new wholesale partners to expand route to market 🔄 Work closely with field sales to turn distribution into strong rate of sale 📦 Unlock range extensions, secondary sitings and activation opportunities 📊 Track performance, spot trends and share real market insight with the wider team 🎯 Collaborate with marketing and national accounts to keep execution sharp and aligned What we’re looking for 🥤 FMCG experience, ideally working with wholesalers or within route to market 🧠 Strong understanding of how regional wholesale actually works day to day 💬 Confident building relationships with buyers and decision makers 📊 Commercially sharp and comfortable owning numbers 🔥 Motivated by growing a challenger brand in a fast-moving environment What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Customer Care Representative– £30,000-£32,000– London/ Hybrid The Role Are you someone who enjoys solving problems and helping customers feel supported every step of the way? Do you have the confidence to explain products clearly and turn questions into positive experiences? If so, this opportunity could be exactly what you’re looking for. As our Customer Care Representative, you’ll be at the heart of the customer journey, ensuring every interaction is smooth, helpful and reassuring. From answering questions to guiding customers through simple technical fixes, you’ll play a key part in making ownership feel easy and enjoyable. This is a varied role where no two days are the same. You’ll work closely with operations and sales, gaining insight into the wider business while building strong relationships with customers. If you’re ready to take the next step in your career and make a real difference to customer experience, apply now to be considered. Key Responsibilities: • Respond to customer enquiries via phone, email, and digital channels, • Manage and resolve cases using the CRM system, • Provide order updates, product guidance, and after-sales support, • Assist with basic technical troubleshooting in a clear, step-by-step way, • Support with order changes, returns, and product queries, • Maintain accurate records of all customer interactions, • Escalate more complex issues where needed, • Help improve processes and the overall customer experience The Company Sunlighten® is the global leader of personalised infrared light therapy. We're committed to energising and empowering customers through our patented infrared technology that can help improve your quality of life. And we're building a global community of businesses, consumers, and trusted experts to support you every step of the way. The Benefits • Competitive salary of £30,000–£32,000, • Hybrid working with a Central London office base, • Opportunity to grow within a fast-moving, international business, • Varied role with real impact on customer satisfaction, • Supportive team environment with a strong focus on quality The Person • At least 2 years’ experience in a customer-facing role, • Clear and confident communication skills, • A calm and practical approach to problem-solving, • Strong attention to detail and organisation, • The ability to manage multiple tasks at once, • An interest in learning technical product knowledge Experience with troubleshooting or technical products would be helpful but is not essential.

We are partnering with a leading global financial services platform seeking an experienced Account Manager to manage and grow strategic institutional relationships. This London-based role will focus on overseeing a portfolio of large, complex clients—primarily global banks and financial institutions - ensuring long-term partnership success, revenue growth, and high-quality service delivery. The successful candidate will bring a strong track record in managing senior stakeholders, navigating complex organisations, and driving commercial outcomes across enterprise-level accounts. Responsibilities • Manage and develop a portfolio of key institutional clients, with a focus on global banks and large financial institutions, • Build and maintain senior relationships with stakeholders including Heads of Business, Operations, Finance, and Technology, • Drive account growth through identifying new opportunities, cross-selling, and upselling solutions, • Act as the primary point of contact for strategic clients, ensuring high levels of engagement and satisfaction, • Lead regular client reviews, strategic planning sessions, and governance meetings, • Partner with internal teams across product, delivery, and client services to ensure seamless execution, • Navigate complex stakeholder environments and manage multiple workstreams across large organisations Requirements • 10 years’ experience in account management, client coverage, or relationship management within financial services, • Proven experience managing large institutional clients, ideally global banks, • Strong ability to engage and influence senior stakeholders (C-suite and senior leadership), • Commercial mindset with a track record of growing accounts and delivering revenue, • Excellent communication and relationship-building skills, • Experience working within global platforms or financial technology providers is advantageous, • Based in London Why Join • Opportunity to manage and grow high-value, strategic institutional relationships, • Exposure to senior stakeholders across leading global financial institutions, • Strong platform with established market presence and growth trajectory, • Competitive base salary (£110,000–£130,000) + bonus Apply now to learn more about this opportunity.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Are you an experience Operations Executive / Manager within the Travel / Educational Travel Industry? Do you love all things Adventure / Challenge Travel? We have the role for you! One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team! The Operations Manager is a senior, hands-on role within the company, responsible for delivering a safe, good-value experience for our university student trip participants from booking through to the successful completion of their chosen challenge. This entails overseeing the pre-departure experience of participants as well as the management and booking of supplier services to ensure all trips are run safely and efficiently for all participants. The role: • Overseeing the overall operations / admin for scheduled trips / events, • Maintaining Trip Date Mapping documents to ensure all trips are planned efficiently, liaising with sales staff to ensure departure dates are optimised., • Take responsibility for ensuring that trips are mapped on dates with the best value flight prices and choose the best value airlines for each routing, taking flight times, layovers, cost per person and contractual terms into account., • Request, negotiate and agree trip-specific quotes/contracts with airlines as early as possible, ensuring the cost per travelling participant is minimised., • Take ownership of the pre-departure information and support journey for all participants and ensure it is optimised (executed by the Ops and CX coordinator), • Take responsibility for recruiting (advertising, interviewing, training and budgeting) for ICOs and Events Managers (treks, 3 peaks and marathons) and medics for all required trips., • Provide the company’s medic with a comprehensive list of all participants who have indicated a medical condition, obtain all advice in writing and provide feedback to other relevant staff where the medic determines that a participant is not fit to travel., • Track departmental budget lines and provide forecasted figures on request The Person: • Experience in operations / administering group travel packages, • Building and maintaining professional relationships with suppliers, • Managed overseas incidents, • Experience with using custom CRMs, • Dealt with customer enquiries and complaints, • Experience of managing staff, • Travelled extensively, • Understanding of how travel packages are formed, • Strong IT literacy, especially spreadsheets, • Excellent written and oral communication skills, • Ability to deal professionally with people from different cultural contexts, • Creating and maintaining effective working relationships, • Good presentation skills, • Drive, ambition and a desire to hit targets and achieve results, • Passion for running and/or adventure travel The package: • A salary of circa £37,000 (depending on experience), • Hybrid working – Office location in The City (St Paul, • Monday – Friday working hours, • Opportunities to Travel Interested? Please click APPLY or contact

Gisela Graham is known for designing and selling decorative homeware, seasonal decorations, and gift items — especially Christmas and seasonal décor. The company was founded by Gisela Graham in 1983 and has grown into one of Europe’s leading giftware design companies. The Role As a Sales & Customer Service Administrator, you will play a key role in ensuring smooth day-to-day operations across our sales and customer support functions. You’ll work closely with customers, internal teams, and external partners to provide outstanding service and maintain accurate, organised administrative processes. Key Responsibilities • Respond to customer enquiries via phone, email, and online channels, • Process sales orders and ensure accurate data entry into CRM and internal systems, • Provide product information, quotes, and follow-up support to customers, • Coordinate with the sales team to manage leads, orders, and client accounts, • Assist with preparing sales reports, documentation, and customer communications, • Handle after-sales queries and help resolve issues efficiently, • Min 3 years’ experience in a sales support, customer service, or administrative role working in an office environment., • Strong communication skills with a friendly, professional manner, • Excellent attention to detail and organisational abilities, • Confident using CRM systems, Microsoft Office (Word, Excel, Outlook), and general admin software, • Ability to multitask and work well under pressure, • A proactive, solutions-focused mindset and willingness to learn, • A supportive, collaborative team environment, • Competitive salary and benefits package, • The chance to make a real impact in a growing business

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager., • To park cars safely when required and issue correct dockets with all details provided as blank filled in., • To prepare the Banqueting Boards and assist in directing guests to functions., • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule., • Reports any incidents, complaints, suspicious persons or safety hazards immediately. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty