Application Support Engineer
hace 5 días
Manchester
Application Support Engineer (also suitable for: Microsoft 365 Support Administrator | 2nd Line Support Administrator | SharePoint Administrator) Salary: £33,000-£40,000 + benefits Location: Remote-first (occasional travel to Manchester or Oxfordshire) Our client, a well-established and highly regarded medical communications agency, is looking to hire an experienced Application Support Engineer to join their in-house Technology team. This role offers the opportunity to work in a supportive, collaborative environment, providing hands-on Microsoft 365 and application support to a workforce of approximately 120 users. You will work closely with an external Managed Service Provider (MSP), acting as a key internal point of contact to ensure smooth day-to-day operations. The position combines practical user support, platform administration, and ownership of the company Intranet, making it ideal for someone who enjoys improving how people work through well-configured, well-supported technology. A central part of the role will be developing and managing the organisation's SharePoint Online Intranet, working with stakeholders across the business to deliver a modern, intuitive, and user-friendly platform. You will also support the rollout of new Microsoft 365 features and contribute to clear, well-maintained IT processes and documentation. Essential skills and experience • Strong experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Entra ID)., • Proven experience designing and managing SharePoint Online sites., • Good understanding of Windows operating systems and basic networking., • Experience using Power Automate or other Microsoft 365 workflow tools., • Working knowledge of PowerShell for automation tasks., • Strong communication skills, with the ability to work effectively with internal users and an external MSP.