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Were recruiting on behalf of a well-established Housing provider for a Third Party Management Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents interests, ensuring contractual compliance, and driving high service standards across managed estates. This is a temp - perm role however please apply if you have the experience and are looking for permanent only. They offer flexible working hours, a 9 day fortnight and hybrid working (2 days from the office per week). Please note the location of the office will change and be more centrally based. What Youll Be Doing: Overseeing third-party agreements, head leases and managing agents Scrutinising service charge demands, accounts and formal notices Monitoring contractor performance against KPIs and SLAs Investigating and escalating disputes or non-compliance Supporting financial and building safety compliance monitoring Acting as a key liaison between residents, managing agents and internal teams Supporting delivery of leasehold and property management services What They Look For: Experience of building relationships with third-party managing agents Knowledge of leases, service level agreements and service charges Ability to analyse financial information and performance data Strong stakeholder engagement and influencing skills Confident challenging underperformance and driving improvements Ability to handle stage 1 complaints If youre proactive, commercially aware and passionate about delivering high-quality services to residents, wed love to hear from you. TPBN1_UKTJ

Role purpose Housing Officer Housing Officer The Council is focused on delivering the best possible outcomes for its residents. To do this the Council needs employees who thrive in an agile and networked organisation and can provide a housing service that reflects the needs of its residents. Housing Officer We are seeking an experienced Housing Officer with a minimum of 2 years' experience in general needs housing management. Housing Officer Due to high demand, the successful candidate will be required to work on-site 4 days a week and 1 day working from home. Housing Officer Delivering an integrated housing service to tenants and leasehold customers and to work closely with other teams, councilors and Tenants & Residents Associations to achieve and maintain sustainable tenancies in sustainable communities. Providing a proactive and customer focused housing management service across a designated area and ensuring that the Council fulfills its legal and contractual obligations to tenants and leaseholders. Acting as a regular and visible presence on Estates, taking action to make sure the neighbourhood is safe and well maintained and providing advice, information and reports on any housing management matter. Championing resident and community engagement and invo...

We’re recruiting on behalf of a well-established Housing provider for a Third Party Management Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents’ interests, ensuring contractual compliance, and driving high service standards across managed estates. This is a temp - perm role however please apply if you have the experience and are looking for permanent only. They offer flexible working hours, a 9 day fortnight and hybrid working (2 days from the office per week). Please note the location of the office will change and be more centrally based. What You’ll Be Doing: Overseeing third-party agreements, head leases and managing agents Scrutinising service charge demands, accounts and formal notices Monitoring contractor performance against KPIs and SLAs Investigating and escalating disputes or non-compliance Supporting financial and building safety compliance monitoring Acting as a key liaison between residents, managing agents and internal teams Supporting delivery of leasehold and property management services What They Look For: Experience of building relationships with third-party managing agents Knowledge of leases, service level agreements and service charges Ability to analyse financial information and performance data Strong stakeholder engagement and influencing skills Confident challenging underperformance and driving improvements Ability to handle stage 1 complaints If you’re proactive, commercially aware and passionate about delivering high-quality services to residents, we’d love to hear from you