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- Onyx Italian Restaurant
Shisha lounge supervisor2 months ago£13–£14 hourlyFull-timeUxbridgeJob Offer: Floor Supervisor for Shisha Lounge at Onyx Restaurant Position: Floor Supervisor – Shisha Lounge Location: Onyx Restaurant Employment Type: Full-Time About Us: Onyx Restaurant is an upscale dining destination known for its unique fusion of exquisite cuisine, vibrant ambiance, and exceptional customer service. We pride ourselves on creating memorable dining experiences, and our Shisha Lounge is an integral part of that. To maintain and elevate the high standards of service in our lounge, we are looking for a passionate and experienced Floor Supervisor to join our team. Job Overview: As the Floor Supervisor for the Shisha Lounge, you will play a key role in ensuring smooth operations, delivering outstanding customer service, and maintaining a lively, welcoming atmosphere. You will manage the day-to-day activities, supervise the lounge staff, and oversee customer interactions, ensuring that our guests enjoy their time at the Shisha Lounge to the fullest. Key Responsibilities: - Supervise and coordinate the activities of the Shisha Lounge floor staff, ensuring exceptional service at all times. - Oversee the preparation and serving of shisha, ensuring quality control and guest satisfaction. - Manage lounge reservations and seating arrangements to optimize flow and capacity. - Train, mentor, and motivate staff to maintain high service standards and promote teamwork. - Monitor customer feedback, addressing any concerns or complaints promptly and professionally. - Ensure the lounge adheres to health, safety, and cleanliness regulations. - Assist in managing inventory of shisha supplies and lounge equipment, coordinating with the procurement team as needed. - Support management in planning and executing events or promotions in the Shisha Lounge. - Maintain a strong presence on the lounge floor, leading by example with a customer-focused attitude. Requirements: - Proven experience in a supervisory role in hospitality, preferably within a Shisha Lounge or similar setting. - Strong understanding of shisha preparation, flavors, and customer preferences. - Excellent leadership, communication, and problem-solving skills. - Ability to work in a fast-paced environment, maintaining composure under pressure. - A keen eye for detail and a commitment to delivering top-quality guest experiences. - Flexibility to work evenings, weekends, and holidays as needed. Benefits: - Competitive salary with performance-based incentives. - Opportunities for growth and career development within the company. - Staff discounts on food and beverages. - A dynamic and vibrant working environment. We look forward to welcoming you to the Onyx Restaurant family!
Easy apply - Onyx Italian Restaurant
Waiter / Waitress2 months ago£12–£13 hourlyFull-timeUxbridgeJob Opportunity: Waiter at Onyx Restaurant Onyx Restaurant, a sophisticated dining destination known for its fusion of contemporary flavors and premium service, is seeking skilled and enthusiastic waiters to join our growing team. If you have a passion for fine dining and delivering exceptional guest experiences, this is the perfect opportunity for you! Position: Waiter/Waitress Location: Onyx Restaurant Type: Full-time/Part-time Key Responsibilities: - Provide top-notch service to all guests, ensuring an elegant and seamless dining experience - Take accurate food and beverage orders, offering expert recommendations when needed - Deliver orders promptly and efficiently while maintaining a polished and professional demeanor - Collaborate with the kitchen and bar staff to guarantee timely and precise service - Maintain a clean, organized, and welcoming dining environment - Handle customer inquiries, feedback, or concerns with poise and professionalism Qualifications: - Previous experience as a waiter/waitress in a high-end or fine dining establishment is preferred - Excellent communication and customer service skills - Ability to thrive in a fast-paced, team-oriented environment - Strong attention to detail and a passion for hospitality - Flexible schedule, with availability on weekends and evenings What We Offer: - Competitive compensation, plus tips - A supportive and vibrant work atmosphere - Opportunities for professional growth and advancement - Staff meals and discounts - The chance to be part of a well-regarded restaurant known for its commitment to excellence If you're ready to elevate your career in hospitality and be part of an exceptional team, we’d love to meet you!
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