Senior National Account Manager
9 days ago
Manchester
Senior National Account Manager Do you have experience managing John Lewis? Do you have a proven track record in achieving growth within a consumer goods (non-food/drink) product category? Are you forward-thinking with strong commercial acumen? MacGregor Black is partnering with a leading premium home and lifestyle brand in their search for a Senior National Account Manager. This is a key role responsible for developing and managing the strategic partnership with John Lewis & Partners, alongside other select retail accounts. The successful candidate will take full ownership of the commercial and strategic agenda for this highly influential retail partner, shaping long-term growth plans, enhancing brand visibility, and delivering best-in-class retail execution in line with the company’s premium brand positioning. Key Responsibilities: • Take full P&L responsibility for the John Lewis account, driving profitable growth and category expansion., • Lead the development and execution of a strategic joint business plan with John Lewis, aligning with both brand and customer objectives., • Build and nurture a deep, collaborative relationship with key John Lewis stakeholders, including buying, merchandising, and marketing teams., • Secure new listings, exclusive ranges, and seasonal activations that reflect consumer trends and brand innovation., • Partner with product development teams to create tailored product assortments that resonate with the John Lewis customer., • Analyse EPOS data and shopper insights to optimise range performance, promotional strategy, and pricing., • Collaborate with marketing and visual merchandising to deliver premium in-store and digital brand experiences., • Lead promotional planning and event activation to drive awareness, sell-through, and brand engagement., • Represent the voice of the customer internally, influencing cross-functional decision-making to support account success., • Champion premium brand execution and uphold the highest standards of retail presentation and partnership excellence., • Commercially astute, analytical, and results-oriented., • Trusted relationship builder with strong stakeholder influence., • Strategic planner with a hands-on approach to execution., • Passionate about premium brands and retail excellence., • Resilient, adaptable, and solution-focused in dynamic environments., • High personal accountability and ownership for outcomes. What We're Looking For: • Proven success in managing John Lewis or other premium national retail accounts., • Strong commercial acumen with full P&L ownership and accountability for growth delivery., • Demonstrable experience in own-label product development, ideally within home, lifestyle, or textiles., • Expert in data-driven account management, including EPOS analysis, forecasting, and promotional planning., • Exceptional relationship management and negotiation skills with premium retail partners., • Collaborative operator with strong cross-functional influence across product, supply chain, marketing, and finance., • Strategic and creative thinker with a passion for delivering outstanding customer and brand experiences. Performance Measures: • Achievement of annual sales and profit targets for John Lewis., • Successful delivery of joint business plan objectives., • Growth in range productivity, category share, and promotional ROI., • Enhanced brand presence and customer satisfaction within John Lewis., • Strengthened long-term strategic partnership with the retailer. For more information, please contact Emily Robson today.