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IT Equipment Coordinator £16.21 per hour Manchester City Centre On-going temp role, fully office based Full-time (37 hours per week) Office Angels are recruiting for an IT Equipment Coordinator for a regulatory body whose head office is based in Manchester City Centre. This role sits in between the IT service desk and the IT operations team assisting with coordinating equipment to colleagues. This role does not involve day to day helpdesk support. This vacancy is temporary, guaranteed for the next 3-4 months, however there is a strong possibility of extension and you will have the ability to apply for permanent positions. This role is due to start imminently, you must be available to start at a relatively short notice. Due to the nature of the organisation, the successful candidate will be subject to a standard DBS check and a 3-year reference clearance, and you will be required to provide up-to-date proofs of address and contact details of referees. Key Responsibilities: Distribute and collect IT equipment for employees across the Manchester office. Support laptop and hardware rollout programmes, including device swaps and upgrades Provide clear guidance to users to help resolve basic device setup issues Person Specification: Previous IT or helpdesk experience is not essential; this role would suit someone looking to gain experience within an IT environment Strong customer service and communication skills with confidence interacting with colleagues face-to-face on a daily basis Comfortable undertaking routine and repetitive tasks while maintaining a high standard of work Excellent attention to detail with the ability to maintain accurate records and update systems in real time Well organised, reliable and able to manage multiple requests in a busy office environment Positive, approachable and team-oriented, with a willingness to support colleagues and deliver a great user experience Excellent verbal and written English (essential) Basic understanding of safeguarding (desirable) Benefits: Weekly pay Hybrid working Accrue the weekly equivalent of 40 days holiday after 12 weeks If you are interested, please apply or email your CV to (url removed). If you have a question about the role, feel free to give the office a call on (phone number removed)! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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Not every technical financial planning role means more of the same. \n This job gives you something different: more influence, more progression and the chance to become an expert whilst working from home. \n Starting salary is up to c£50,000, includes a 10% non-contributory pension and generous bonus scheme that has paid out every year since Covid. \n They have two promotional runs every year giving you the opportunity to learn, grow and push up that salary. \n There's also an extensive benefits package including: \n\n • Non-contributory pension (10%)\n, • 28 days leave\n, • PHI\n, • Critical Illness\n, • Dental Insurance\n, • Life Cover (x10)\n\n How many firms can match that? \n Just as importantly, this is a business trying to build the right kind of environment too. They take diversity seriously, with clear plans and partnerships in place rather than vague statements and buzzwords. \n For example, the percentage of women in leadership positions is on track to be 40% in the next three years. People of colour will account for 12% of their workforce in the same timeframe. They do great work in the LGBTQ+, disabled and neurodiverse communities. \n Again, it's a business that puts fairness at the core of what it does. \n THE JOB \n You already know about financial planning but this job will take that knowledge up several levels. \n You’ll be responsible for guiding financial planners on all their queries with a focus on pensions/investments/tax mitigation. Helping them to understand each case. Helping them explain the facts in a clear way and come up with solutions to their client’s problem. \n In short, you'll become the go-to person for everything technical. An expert. \n HERE'S WHAT YOU'LL NEED \n You'll likely be a paraplanner who wants to be hands on. Or a financial planner who wants to be part of giving solutions without the pressures of targets. \n You might already be a technical/helpdesk specialist. Or work within quality assurance/T&C. \n Either way you'll have a technical foundation to build on. \n You'll be level 4 qualified. \n And you'll have the character to advise and sometimes challenge senior advisers. \n --------------------------------------------------------------------------------------- Ready to become an expert? Click apply. \n If you don't have a CV send us contact details and we will be in touch to answer your questions. \n Everyone will get a response.

The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the ''go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Does not let issues go; follows up on issues through to resolution

Service Planner Manchester | £28,000 - £32,000 DOE | Full Time | Permanent Are you experienced in coordinating engineers, managing maintenance works and keeping operations running smoothly? We're recruiting on behalf of a growing facilities maintenance business that continues to secure major contracts and invest heavily in its people. Due to continued growth, we're looking to appoint a Service Planner to support a major, long-term contract based in Manchester. This is a fast-paced role where you'll be at the centre of the operation, coordinating engineers, managing workloads, updating clients and ensuring planned and reactive maintenance works are delivered efficiently. If you enjoy working in a busy environment, take pride in staying organised and thrive when juggling multiple priorities, we'd love to hear from you. The Role You'll be responsible for: Scheduling engineers and managing daily workloads Coordinating reactive, planned and remedial maintenance works Liaising with engineers, subcontractors, suppliers and clients Managing engineer diaries and allocating work effectively Raising purchase orders and processing associated paperwork Monitoring job progress and ensuring service levels are achieved Providing updates to clients and internal stakeholders Chasing outstanding paperwork, quotations and job updates Updating CAFM systems, spreadsheets and client portals Supporting compliance activities and contract administrationWhat We're Looking For We're particularly interested in candidates with experience in: Service Coordination Contract Coordination Facilities Management Maintenance Planning Helpdesk Coordination Engineer Scheduling Reactive and Planned MaintenanceSuccessful candidates will also: Be confident communicating with engineers, subcontractors and clients Be highly organised and able to prioritise effectively Remain calm under pressure when priorities change Take ownership of tasks and see them through to completion Enjoy working as part of a team Have strong IT and system skills Be looking for a long-term career opportunityExperience working within Facilities Management, Building Services, Maintenance or a similar environment would be highly advantageous. What's On Offer £28,000 - £32,000 depending on experience Monday to Friday working hours Manchester-based position Ongoing training and development Genuine opportunities for progression A growing and ambitious business Supportive team environment Long-term career prospectsThis opportunity would suit someone who enjoys coordinating engineers, solving problems and ensuring maintenance operations run efficiently. If you're looking for a role where you can make a real impact and develop your career within a growing business, we'd love to hear from you

Assistant Building Manager Trafford Park Salary up to £35,000 depending on experience Are you passionate about Facilities Management and looking for an exciting opportunity to make a difference? Our client, a leading organisation in the property management sector, is seeking an enthusiastic and dedicated Assistant Building Manager to join their team Key Responsibilities: Oversee and monitor all Hard and Soft services on-site to ensure effective delivery and establish planned preventative maintenance programmes. Assist the Senior Building Manager in conducting contract meetings with suppliers, including performance assessments and compliance monitoring through a KPI management system. Validate invoices for services and completed works, while keeping a close eye on expenditures to alert the Management Team of any significant variances. Promote occupier engagement through various forums, including tenant meetings, working groups and networking events. Manage requests for minor works on-site, ensuring implementation and completion to the highest standards and best value. Conduct daily safety tours and periodic property inspections, reporting findings using agreed formats and templates. Ensure that all Health, Safety, and Environmental management systems are in place, maintained and issues are managed according to departmental procedures. Collaborate with the Management Team in the production and ongoing management of the Service Charge budget. Address service and maintenance issues promptly, ensuring all parties are kept informed throughout the process. Maintain accurate property information and ensure it is readily available to FM Coordinators and the helpdesk. Ensure compliance with health and safety arrangements for any works carried out at the property. Liaise effectively with occupiers, on-site staff, and service providers for smooth building operations. Achieve and maintain OHSAS 18001 objectives for health and safety management. Cover planned and unplanned absences of the Management Team as necessary. Provide a well-managed visitor reception area, acting as the first point of contact for all occupiers and staff and resolve disputes professionally. Assist in implementing national/regional FM service strategies. Attend internal/external meetings and training to enhance professional competency.Qualifications and Experience: Minimum of 3 years' experience in Facilities Management with a thorough understanding of Managing Agent responsibilities. IOSH Managing Safely qualification is essential, with IWFM and/or IOSH membership highly desirable. Exceptional communication skills to engage with all levels professionally and supportively. A flexible, adaptable, and cooperative attitude with strong self-motivation. Experience in managing a diverse portfolio of FM services and a solid understanding of landlord-tenant relationships. Knowledge of Health and Safety regulations and sound contract management skills. Awareness training in Fire Risk Assessment, Asbestos Awareness and Water Hygiene management is advantageous. Proven ability to manage a team and carry out performance appraisals.Perks and Benefits: Competitive salary and bonus 25 days holiday Opportunities for professional development and training Engaging work environment with a focus on team collaborationIf you are ready to take the next step in your Facilities Management career and contribute to a vibrant and professional workplace, this role offers an excellent opportunity to thrive. Our client is eager to find a candidate who shares their commitment to delivering outstanding service and creating an exceptional environment for all occupants. Apply today by emailing your CV to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

JWB Recruitment are proud to be recruiting an AC‑Biased Engineer. Overview We’re recruiting an AC‑biased Maintenance Engineer to support a major supermarkets contract across Lancashire and Greater Manchester. The role is primarily focused on air conditioning service and maintenance, but you’ll also support wider general building maintenance alongside other trades. The client delivers full M&E coverage across the estates. AC, gas, heating, plumbing and electrical services. Key Responsibilities Carry out service, maintenance, fault finding and minor repairs on AC systems across supermarket sites. Work on a range of equipment including splits, VRF/VRV, AHUs, FCUs and associated HVAC plant. Support general maintenance tasks across the estate (basic plumbing, minor electrical, fabric repairs, etc.). Complete compliance paperwork, job sheets and site reports accurately. Liaise with store teams and helpdesk to ensure smooth delivery of works. Participate in a 1-in-4/5 call-out rota (£250 standby payment). Maintain high standards of safety and professionalism across all sites. Package & Benefits Up to £42,200 basic salary 42.5 hour week, Monday–Friday Door to door pay 25 days holiday + bank holidays 1-in-4/5 call-out rota with £250 standby Company van, fuel card, tools, uniform Training and development across wider M&E trades

Scheduler – Facilities Management – £28,000 We are currently looking for an experienced Scheduler to join an established Facilities Management company, working from their Manchester office and coordinating engineers and works across their regional offices, including Belfast. Location: Manchester – Office Based Salary: £28,000 per annum Job Type: Full-time Working Hours: Core business hours Role Overview: Coordinate PPM and reactive works across multiple regions Schedule engineers and subcontractors based on location, skillset and availability Manage and maintain 52-week PPM schedules Coordinate works across regional offices, including Belfast Monitor engineer workloads, utilisation and travel time Work closely with the Helpdesk and Technical Managers Adjust schedules to accommodate urgent and reactive works Ensure jobs are completed within SLA and KPI requirements Provide engineers with job packs, RAMS and relevant documentation Monitor compliance and flag any scheduling risks Requirements: Previous experience in scheduling, workforce planning or resource coordination Facilities Management experience preferred Experience using CAFM systems, ideally Joblogic Strong organisational and communication skills Ability to manage multiple priorities in a fast-paced environment Excellent attention to detail Good knowledge of Microsoft Office Understanding of FM compliance requirements is advantageous This is a great opportunity for an experienced Scheduler looking for a long-term position with a growing FM company and the opportunity to manage scheduling across multiple regions. If interested, please get in touch with your CV and relevant experience

Contract Support Coordinator – Manchester (Hybrid) – Temporary with Potential to Go Permanent An excellent opportunity has arisen for a Contract Support to join a well-established facilities provider on a UK-wide contract, working from the client's head office at St Peter's Square, Manchester on a hybrid basis. Role: Contract Support Contract: Temporary, with potential to become permanent for a strong candidate Location: Manchester (hybrid) Pay: £14.42 per hour PAYE (equivalent to £30,000 per annum) Hours: Monday to Friday, 8:00am – 5:00pm As Contract Support, you'll be a key point of coordination for a team of mobile engineers across the UK, keeping work scheduled, orders raised, and sites covered. The contract has been running for a few months, making this a great time to join an account while it's still bedding in. About the contract: 10 mobile engineers covering the North East, North West, Midlands, South East, and South West Around 500 sites nationwide, with each engineer covering roughly 10 to 20 sites You'll typically support 1 to 3 engineers depending on region and workload Key responsibilities of the Contract Support role include: Scheduling and coordinating engineer visits for planned preventative maintenance (PPMs) and reactive work Raising and managing purchase orders Acting as the day-to-day contact for your allocated engineers Handling helpdesk queries and responding to reactive requests promptly Keeping job records accurate and up to date on the client's system Liaising with the wider contract team and escalating issues where needed Supporting reporting and general contract administration What we're looking for: Essential: Experience in an administrative or coordination role, ideally scheduling engineers, raising purchase orders, or similar Strong organisation and the ability to manage competing priorities Clear written and verbal communication with engineers and the wider team Comfortable learning new systems quickly Good IT skills, including Microsoft Office Desirable: Helpdesk or call-handling experience * Experience with job management or CAFM-type systems Interested? Apply now — this Contract Support role is a great opportunity to join a growing account early

Are you an experienced Gas Service & Repair Engineer looking for a rewarding subcontracting opportunity with flexibility, strong earning potential, and consistent work? Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. PH Jones is seeking skilled Gas Engineers to join our team, delivering high-quality installations within private domestic properties across the North & South Manchester area. What's on Offer? • Competitive Rates, • Full & Part-Time Subcontractor position, • High-access, private residential properties, • Fully managed diary with allocated PDA, • Low overheads and excellent work-life balance, • Comprehensive van stock provided with next-day replenishment, • Uniform and PPE supplied, • Access to a national helpdesk of experienced engineers to help achieve first-time fixes where possible Additional Benefits • Flexible working with a minimum commitment of just 3 days per week, • Overtime opportunities available, • Additional earning potential through energy efficiency advice referrals, • Consistent and reliable payments following invoice approval, • Ongoing support from local management teams and national operational teams, • Regular safety updates and technical briefings, • Access to state-of-the-art diagnostic equipment and specialist technical support The Role As a Gas Service and Repair Engineer, you will be working within domestic properties, delivering outstanding customer service. You'll work to PH Jones and British Gas standards, ensuring all work is completed safely, efficiently, and to a high standard. xrnqpay Essential Requirements • Valid UK driving licence with no more than 6 penalty points, • Right to work in the UK, • Own bulkheaded roadworthy van, • Current Gas Safe Registration, • ACS qualifications including: CCN1, CENWAT, CKR1, & HTR1, • Ability to provide the required LTD company documentation during onboarding Apply Today If you're a professional Gas Engineer looking for flexibility, consistent work, and excellent earning potential, we'd love to hear from you. Apply now and join PH Jones as a trusted subcontracting partner.

COMPANY OVERVIEW Our client is a leading facilities management and engineering services provider with decades of experience supporting major retail, residential, and commercial markets. They deliver a diverse range of services including maintenance and engineering, technical procurement and support, cleaning, and ancillary services. With a strong focus on quality, professionalism, and long-term partnerships, they have built a reputation as one of the most trusted providers in the industry. They now have an excellent opportunity for a Commercial Gas Engineer (HVAC) to join their team in Chorley. COMPANY USP Global Reach with Local Delivery A large workforce delivering facilities management solutions across multiple regions. End-to-End Service Offering Covering maintenance, engineering, cleaning, procurement, and technical support across multiple industries. Strong Heritage & Values Founded on principles of collaboration, transparency, and professionalism, with decades of experience in the sector. Trusted by Major Brands Providing facilities management services to some of the UK's largest retailers and commercial clients. Key Accountabilities: • Complete the PPM agreed schedule ensuring all necessary paperwork is completed accurately and to the laid-down procedures., • To respond (promptly and positively) to service call/alarm requests from the central Helpdesk and to assess the requirements of the job and carry out repairs as necessary within agreed timescales and response times. Updating the call and job status afterwards., • Carry out service and maintenance on HVAC assets including but not limited to air handling units with gas fired heating, LPHW, DX coils, heat pump systems, single split air conditioning, LPHW boilers, pumps, inverters, DHW boilers, and water chillers., • To identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings and to make recommendations to the Line Manager regarding suitable replacement., • All completed within our Health, Safety & Environmental policies Knowledge, Skills + Abilities • You will hold recognized Commercial Gas qualifications - you will have at least 4 of the following qualifications: COCN1, CIGA1, CORT1, TPCP1, TPCP1A, ICPN1, CENWAT, CPA1, CDGA1, CCP1, • F Gas (2079) qualified, • 17th or 18th Edition (Desirable) The ideal candidate: • You will be professional, pleasant, friendly, flexible, courteous and helpful at all times whilst carrying a hands-on, can-do approach to your work, • A positive approach, able to work in a dynamic business environment (and adapt accordingly), but above all be committed to the delivery of outstanding customer service, • Experience of HVAC /Gas in a multi site environment, • Full Driving Licence and willing to travel on a daily basis Specific Qualifications: You will hold essential recognized commercial gas qualifications as a minimum: -COCN1 -CCCN1 -CIGA1 -CORT1 -ICPN1 -BMP1 -CCP1 -CORT1 -TPCP1 -TPCP1A • F-Gas - City & Guilds 2079-11 Level 2 Certificate - Essential, • Electrical - C&G 2382 - 18 18th Edition or City & Guilds 2382-15 17th Edition. - Optional, • Unvented Water Heaters - HWSS Hot Water Systems & Safety (including G3 Unvented HWS) - Essential SALARY / BENEFITS Salary: £46,994 (Including Standby) OTE: £50K+ (with overtime and standby payments) On-call: £180 per week (1 in 4 rota) Paid travel time, 30 minutes each way 45 hours per week 33 days holiday Private pension scheme Private healthcare Life insurance Employee discounts HOW TO APPLY If you are interested, please apply with your current CV to or call 07939 949833 JBRP1_UKTJ

JWB Recruitment are proud to be recruiting an AC-Biased Engineer. Overview Were recruiting an AC-biased Maintenance Engineer to support a major supermarkets contract across Lancashire and Greater Manchester. The role is primarily focused on air conditioning service and maintenance, but youll also support wider general building maintenance alongside other trades. The client delivers full M&E coverage across the estates. AC, gas, heating, plumbing and electrical services. Key Responsibilities Carry out service, maintenance, fault finding and minor repairs on AC systems across supermarket sites. Work on a range of equipment including splits, VRF/VRV, AHUs, FCUs and associated HVAC plant. Support general maintenance tasks across the estate (basic plumbing, minor electrical, fabric repairs, etc.). Complete compliance paperwork, job sheets and site reports accurately. Liaise with store teams and helpdesk to ensure smooth delivery of works. Participate in a 1-in-4/5 call-out rota (£250 standby payment). Maintain high standards of safety and professionalism across all sites. Package & Benefits Up to £42,200 basic salary 42.5 hour week, MondayFriday Door to door pay 25 days holiday + bank holidays 1-in-4/5 call-out rota with £250 standby Company van, fuel card, tools, uniform Training and development across wider M&E trades TPBN1_UKTJ

As the business continues its shift from desktop to SaaS, they're looking for a Client Services & Success Manager to take ownership of their helpdesk and Professional Services function. Client Services & Success Manager. Job duties of the Client Services & Success Manager.

Working within Technical Services Customer Operations Helpdesk, in a fast paced and challenging environment providing Facilities Management support and Customer service 24/7, 365 days per year.

Job Title: Refrigeration Engineer Location: South Yorkshire Pay Range/details: £47,676.66 per annum (incl.13 standby payments) Contract Type: Permanent Omega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract. The right Refrigeration Engineer will be the first line in all service and maintenance throughout allocated sites. They will also effectively maintain service and repair Refrigeration Equipment in customer locations and aid HVAC equipment containing refrigeration circuits. Key Responsibilities - Refrigeration Engineer Carry out reactive and planned refrigeration maintenance within agreed timescales. Diagnose faults, identify non-repairable issues and recommend replacements. Complete all PPM, technical and compliance paperwork accurately and on time. Order and fit parts in line with company procedures. Respond promptly to Helpdesk service calls and complete repairs efficiently. Communicate issues affecting store operations to GSMs and build strong working relationships. Complete surveys, reports and job documentation as required. Participate in the out-of-hours standby rota and arrange cover when needed. Working with CO? refrigeration pack systems. Planned on-call rota 1 in 4 weeks (hours of work paid in addition to standby payment) Qualifications & Requirements - Refrigeration Engineer Time-served apprenticeship with NVQ/C&G refrigeration qualification. C&G 2079 / CITB refrigerant handling certificate / F Gas Category 1 Strong refrigeration, electrical, mechanical and diagnostic skills. Ability to read technical drawings and apply relevant H&S legislation. Good communication and customer-facing skills. Self-motivated, professional and able to work at heights using access equipment. Full UK driving licence essential. What we can offer - Refrigeration Engineer 33 Days Holiday (Inc. Bank Holidays). Private Pension. HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity - Employee Discount Platform. Employee Value Awards up to the value of £250. Access to Costco Personal Membership Subscription. Mental and Physical Health Services (Wisdom, Thrive, SkinVision). Electric Car Scheme (Criteria Applies). First Bus Commuter Club - Discounted Bus Travel. For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to Candidates who are currently a Refrigeration Engineer, HVAC Engineer, Air Conditioning Engineer, Maintenance Engineer or Service Engineer may be suitable for this position. For details of other opportunities available within your chosen field please visit our website Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process. TPBN1_UKTJ

Oldham, Greater Manchester Up to £30,000 + Benefits Monday to Friday | 8:30am – 5:00pm Full-Time | Office Based Are you an organised Service Desk professional who thrives in a fast-paced environment and takes pride in delivering exceptional customer service? We are recruiting for an experienced Service Desk Administrator to join a well-established and growing business. This is an excellent opportunity to become part of a supportive team where you'll play a vital role in coordinating engineers, managing customer requests and ensuring service levels are consistently achieved. As the first point of contact for customers, you'll be responsible for ensuring service requests are managed efficiently from start to finish. Working closely with engineers and internal departments, you'll ensure all jobs are planned effectively whilst maintaining excellent communication throughout. • Allocate all new service calls promptly to field engineers., • Effectively schedule and coordinate engineers' workloads to maximise efficiency., • Maintain regular communication with customers, providing updates on job progress and arrival times., • Raise and process service jobs accurately on the internal system., • Liaise with engineers regarding attendance, job completion and any changes to schedules., • Ensure all paperwork and service documentation is completed accurately., • Prioritise urgent breakdowns and respond quickly to changing workloads., • Deliver outstanding customer service at every stage of the process., • Work collaboratively with colleagues to ensure service KPIs are achieved. You'll ideally have: • Previous experience working within a Service Desk, Service Coordinator, Helpdesk, Scheduling or Customer Service environment., • Excellent organisational and planning skills., • Strong communication skills with a professional telephone manner., • The ability to prioritise multiple tasks in a busy environment., • Good IT skills and experience using CRM or service management systems., • High attention to detail and excellent administrative skills., • A proactive approach with the ability to remain calm under pressure., • Salary up to £30,000, • Monday-Friday working hours (8:30am-5:00pm), • Full-time permanent position, • Office-based role in Oldham, • Friendly and supportive working environment, • Excellent opportunity to join a stable, growing business with long-term career prospects If you're looking for your next challenge in a busy service coordination environment and enjoy delivering excellent customer service, we'd love to hear from you. #J-18808-Ljbffr

We're recruiting on behalf of our global client for a site-based Data Centre Engineer to join a dedicated team delivering critical data centre services, Business-as-Usual (BAU) operations, and cabling infrastructure support for a prestigious international financial organisation in Manchester. • Execute day-to-day change control management, incident response, fault finding, and escalation in line with agreed SLAs., • Perform Moves, Adds & Changes (MAC), racking, stacking, patching, and decommissioning of server and network hardware., • Manage, track, and maintain accurate inventory records of all Data Centre assets and infrastructure documentation., • Supervise and escort third-party vendors and external contractors on-site., • Plan and implement IT hardware installations and structured cabling work adhering strictly to site standards and approved processes., • Work closely with facilities providers to ensure governance, site maintenance, and maximum energy efficiency., • Ensure full compliance with all Client and Support Services Health & Safety, Quality, and Data Centre Security procedures., • Proven hands-on experience in a similar Data Centre or high-risk operational environment., • Sound knowledge of IT infrastructure technologies, structured cabling, and networking concepts., • Experience with basic server configuration (e.g., iDRAC, iLO), fault finding, and hardware maintenance., • Strong attention to detail, reliability, and the ability to work on own initiative as well as unsupervised within a shift team., • Excellent written and verbal communication skills across all organisational levels., • Ability to work a continuous 24x7x365 rotating shift pattern under pressure., • Experience using ITSM ticketing platforms (e.g., ServiceNow, Remedy) and DCIM tools/standards., • Competency in MS Office and service delivery/helpdesk applications., • Previous experience operating within enterprise or corporate financial data centre environments. #J-18808-Ljbffr

At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 & 2025), we’re expanding rapidly and looking for exceptional individuals to join our Head Office team. Reporting into Platform Operations but embedded within the finance team, this role supports the day-to-day operation, maintenance and configuration of financial systems at Travel Counsellors, with dedicated experience of Microsoft Dynamics 365 Finance & Operations (D365 F&O). You’ll help ensure finance users are supported and systems run smoothly, and that system changes are managed in a controlled way, working closely with senior colleagues, technical support teams, and external partners. This is a great opportunity for someone with a financial background and dedicated D365 F&O experience who enjoys working with systems, processes and change, and is looking to grow their expertise in a collaborative environment. • Support the availability, maintenance and configuration of financial systems, including D365 F&O, as part of day-to-day BAU operations. You will also have responsibility of SAP Concur and other financial systems., • Add, amend, and troubleshoot configuration across the finance systems, escalating complex issues to third-party or 2nd line support, • Provide 1st line operational support to finance system users in collaboration with the technical helpdesk, • Support change management activities, ensuring system changes, releases and process updates are properly assessed, communicated and documented, • Act as a key point of contact for the incident team in collaboration with the technical support desk in the event of unplanned outages and P1/P2 issues, • Help implement and maintain finance processes within the finance systems, • Support the release process, including regression testing, under guidance from senior colleagues and in collaboration with technology and supplier partners, • Contribute to improvement initiatives by gathering feedback, planning enhancements, and supporting implementation in collaboration with internal and external partners, • Represent the finance systems team in internal meetings and communications, and act as a point of contact for D365 F&O queries Finance/Accountancy qualification preferred but not essential. Certification in Microsoft Dynamics 365 preferred. • Competitive salary + annual bonus, • Flexible hybrid working, • Career development opportunities, • 25 days holiday (increasing to 28 after 5 years), • Enhanced Maternity/Paternity pay, • 1 day paid charity day, • Company events and incentives, • 3x salary death in service benefit, • Pension scheme, • Private Medical Insurance or Healthcare Cash Plan, • Free breakfast and beverages Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process and will make every effort to accommodate reasonable adjustments where required. We believe diverse perspectives strengthen our team and encourage all to apply. #J-18808-Ljbffr

As an ITSM Skilled colleague within our OSD Helpdesk team, you will play a vital role in supporting our colleagues, channels, suppliers, and end-users. Mentor and support junior helpdesk colleagues as needed.

CBRE Global Workplace Solutions seeks a Helpdesk Supervisor to join the team in Manchester. The role focuses on leading a small Helpdesk Advisor team, ensuring effective work order lifecycle management, and maintaining high customer service standards to support ongoing account growth. The successful candidate will coach staff, drive training, and implement process improvements while coordinating with the Management Team on changes to duties, hours, and procedures. #J-18808-Ljbffr

The WPS Manchester-based Client Support Advisor role is part of the Facilities Management team.

With experience in a Facilities Management Helpdesk or Service Desk, you will thrive in a fast-paced environment, maintain accurate records, and build strong relationships with clients and operational teams.

Career Choices Dewis Gyrfa Ltd in Manchester is seeking an Asset Supervisor to lead the Helpdesk and Stores teams within a large facilities management operation. You will oversee day-to-day facilities helpdesk, stores, ensure service delivery aligned with SLAs, monitor CAFM data, and drive continuous improvement. The role offers a temporary-to-permanent path with full-time hours. Salary is £20.13 per hour, and the ideal candidate will have CAFM experience, KPI reporting, stakeholder management #J-18808-Ljbffr

Y-Axis is seeking a Senior IT Support Engineer in Stockport with a strong background in Microsoft 365, Windows Server and networking. The role covers escalated 2nd/3rd line support across a varied customer estate in a managed services environment. You will participate in infrastructure changes, upgrades and project work, offering technical ownership beyond a traditional helpdesk. The position is hybrid (onsite 3 days a week in Stockport/South Manchester). #J-18808-Ljbffr

We are seeking a Business Administrator professional to support 55001 asset management compliance, CAFM engineering PPM compliance planning, and helpdesk operations. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose

Post Covid, the working world has changed with employee and visitor experience now at the heart of everything. Hybrid working is more in scope than ever; the concept of the traditional office has evolved to meet the demands created by this shift in ‘ways of working’. To ensure top talent is attracted and retained whilst enabling growth within a challenging market, our workplaces have become an ‘experience destination’ in themselves. Increasing office utilisation is now firmly at the forefront of our business objectives, and our Workplace Experience roles are uniquely positioned to support desirable outcomes. Our ambition at Avison Young is simple – deliver a dynamic, market leading client solution that captures modernised needs and drives enhanced engagement throughout the entire building community in new and exciting ways. We are building for the future, and you will play a huge part in creating brand advocacy not just for our own workforce, equally for all our visiting clients visiting. As part of our overall Workplace solution, this role plays a crucial part in driving the efficient and effective facilities provision of our flagship UK office in London, working in conjunction with the UK Head of FM – Occupied Estate to coordinate the FM provision in line with Avison Young’s occupied estate solution. Our values are inherent to the success of this role. They are more than just words; they are the DNA that drives our culture and define how our people and services exceed expectations. Along with our Behaviour Playbook, they are our ways of working together, delivering with others and our all-round ethos. • As part of the Workplace Experience (WEx) team, lead and provide a user focused office FM solution that is built on the foundations of exceeding expectations, acting as local main point of contact for facilities related issues under Central Services’ scope, • Always demonstrate the expected values and behaviours set out in the ‘Behaviours Playbook’, • Act as HSESC (Health, Safety, Environment, and Security) representative with responsibility for health and safety within the office to promote a safe and healthy working environment, ensuring compliance with all company policies and procedures, • Ensure smooth running of day-to-day operations of the office space through effective coordination of 3 rd party supply chain services, including but not limited to cleaning, hygiene, vending, M&E and Landlord services, • Manage all stationery and printer hub requirements, ordering stock, replenishing and maintaining the highest of standards, • Manage the calibration certification of Disto’s, • Post and parcel management, • Support with onboarding and Office inductions for all Avison Young colleagues, • Carry out and maintain records of site inductions for new contractors including provision of information on facilities, H&S and evacuation procedures, • Log all facilities and reactive maintenance requirements via the helpdesk, and monitor until completion, ensuring appropriate communication, update and escalation in place as needed, • Working with / delegating to others as appropriate to ensure a timely resolution to queries, reactive works and scheduled PPMs, • Liaising with building management to ensure the effective operation of the common services as necessary, and ownership / provision of all required data, • Facilitating and overseeing any physical changes to the office when required, in conjunction with the National FM and in line with the published change control policy, • Maintaining required ISO documentation, systems and practices for the office, and implementing necessary actions to ensure compliance ready for audits, • Assisting with the planning and implementation of Business Continuity (BC) plans, to include attendance at the annual test, scenario training days, maintaining the battle boxes at BC sites, ‘grab bags’ and the database of local emergency contacts, • Fulfilling the required role in emergency situations for BC plans to run effectively, • Ensuring the local archiving process is adhered to and well managed for the office, • Ensuring the process is followed for purchase orders and invoices and that all required paperwork is verified and signed off before processing, • Regularly liaising with the Regional Managing Director on any local issues, ensuring remedial action is taken as appropriate, • Escort contractors (as necessary) whilst on site and ensure the surrounding area is safe following completion of works, • Attend training courses as required, actively seeking to introduce learnings into everyday service, • Complete office inspections including Cleaning quality audits, General H&S inspections (Fire Exits), Maintenance inspections for building faults/issues (lights out etc), • Carry out daily floor walks to ensure office environment is safe and presentable and identify and log any building issues/concerns for resolution, • Liaise with National FM to ensure completion of required H&S audits, processes, and documentation, • Ensure effective completion of any corrective actions resulting from audits and document accordingly and update audit action plans to close out as required, • Upload statutory and mandatory building compliance certification through the ‘Concept’ management system, • Carry out monthly compliance monitoring to ensure certification is maintained and buildings legal documentation is in date, • Carry out accident investigation and reporting as required, • Ensure communication throughout the team and colleague network is positive at all times, championing all required changes or new ideas for successful team buy in and implementation, • Our offices are our shop window, ensure immaculate presentation and demeanour throughout at all times, • Appointed first aid and fire marshal representative, ensuring effective discharge of these duties as required, • Contribute to the completion of monthly WEx location services report production as requested, • Be an advocate for change, motivating and supporting others with the introduction of new initiatives, • Support employees with both remote & on-site employee DSE assessments, • Support the Welcome Space team with the delivery of FOH services as required to ensure business continuity, • Drive communication with colleagues, offering instant updates and alerts to with any information that affects them, such as disruptive maintenance works, changes to local policy / procedures etc, • Build and maintain a current, working knowledge of all Workplace policies, procedures, systems and tools in order to provide building users with maximised service information – challenge your processes constantly for modernisation, • View all challenges and complaints as an opportunity; complete autonomy to seek resolution in a way that excels expectations, ensuring to elevate to your line manager where required, • Escalate any service concerns to National FM immediately, • Ensure compliance (zero tolerance policy) with all Avison Young policies, including but not limited to; GDPR, Bribery, Bullying and Harassment, unconscious bias, • Escalate any concerns about your role or environment utilising the correct channels, ensuring priority of resolution with minimal disruption and wider business awareness, • To portray yourself as an Ambassador for Avison Young at all times This job description is not intended to be a complete list of all tasks. Your day-to-day workstreams will include tasks not listed above and it is expected that you will demonstrate a positive, ‘can do’ approach to any other reasonable duties requested of you by the National Head of FM or the Regional Managing Director team. It is a live document and will be reviewed and reissued as appropriate in line with any changes to our service requirements. • Excellent customer service skills, • A positive and warm approach is essential, • Excellent written and verbal communication skills, • Ability to work unsupervised and take on responsibility, • Positive about change, with a flexible attitude to working practices and demands, • Attention to detail and presentation, • Ability to act decisively and remain calm under pressure, • Confidence and appropriate manner to deliver information to all stakeholder levels up to UK President, • Has a proactive, motivated, good-natured personality, • Always communicates in a positive tone, in control of your output, • Thrives in an environment where providing solutions is key to success, demonstrating creativity to problem solving, • Forward thinking, and wants to continuously develop the service and themselves, • Excellent attention to detail, • Team player, supports all colleagues to achieve with a ‘One Team’ focus, • Maintains pride in personal appearance, following any guidelines set by the company, • Ability to react quickly, and prioritise needs in a fast-paced environment, • IOSH, or preparedness to achieve, • Previous experience of customer service or service delivery essential, • Excellent Microsoft office skills including Word and Excel, • Excellent organisational and communication skills, • Confident communicator, • Fluent written and spoken English, • This is not a hybrid role; you will be expected to be present in the office five days a week, • This is not a desk-only-based role; you will be expected to be present and mobile within the floors At Avison Young, we are committed to building an inclusive culture that empowers all of our employees to thrive, be successful and feel a sense of belonging. Avison Young is an equal opportunities employer, and is committed to treating all its employees and job applicants equally. If you are a person with a disability, if you are neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, Avison Young will be happy to make reasonable adjustments to our processes for you. #J-18808-Ljbffr

2nd Line Support Consultant Operations Manager UK based with occasional travel to client sites Monday to Friday, 37.5 hours per week Competitive + BCN benefits At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it's full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions.Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! BCN Group have an opportunity for an experienced 2nd Line Support Consultant to join our service desk team. The role will act as an escalation point for 1st line engineers, you will be responsible for providing email and telephone based technical support to our vast client base, resolving a wide range of technical customer issues and escalating support requests where necessary to ensure that queries are resolved in line with agreed SLAs. Our ideal person will be an experienced Support Consultant ideally from a Managed Service Provider background. You will assist in developing the support team’s technical knowledge and be able to communicate clearly and regularly with both the customer and the account manager on progress made on issues raised. A passion for IT and providing outstanding customer service is essential. • Providing2ndline technical support for hardware and software issues., • Ensuring all calls are logged into the helpdesk system and having ownership that all progress notes are added to all calls., • Managing the timely resolution of open calls and call actions across all customers., • Take ownership of incidents assigned to you and manage them through to resolution., • Ensure that any technical or operational issues on a service ticket are escalated efficiently., • Ability to research ideas and concepts in order to source suitable technical solutions or resolve problems, • 'Hands-on' problem-solving approach; solving problems within strict SLA timeframes, • Provide on-site support for customers as and when required, • Delivering exceptional customer service and demonstrating the ability and desire to go 'above and beyond' for our customers., • Microsoft Windows server (2016 and 2019, 2022, and 2025), • O365 and its complimentary addons (OneDrive, Teams, Flow, Planner etc), • Strong troubleshooting experience with one or more of the following:, • Azure, • Hyper-V/VMware, • Intune/MDM, • Exchange, • SQL Server, • SharePoint, • Storage (SANs & NAS), • Antivirus (particularly Defender, Webroot & Sophos), • Firewall fundamentals (Fortinet/SonicWall), • Networking fundamentals (managed switching, VLAN's), • Excellent general hardware/software troubleshooting and problem-solving skills, • Advanced virtualisation troubleshooting (Hyper-V/VMware), • Advanced firewall troubleshooting (Fortinet/SonicWall), • Advanced networking skills, • Advanced Intune/MDM skills, • Storage troubleshooting (SANs & NAS), • Advanced Exchange troubleshooting, • Advanced SQL Server troubleshooting, • Must have your own vehicle and a UK clean drivers license with business use insurance, • The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy., • Competitive salary with the ability to progress., • 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!, • Company pension scheme., • 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us., • Health cash plan with free access to a confidentialEmployee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more, • Life assurance, • Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts., • Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active., • Long service recognition to celebrate all the milestones, • Beer (or soft drinks) and Pizza Thursdays, dress down every day, social events such as Summer BBQ, Christmas party and lots more! #J-18808-Ljbffr

CBRE Manchester is seeking a proactive facilities helpdesk coordinator to support the Building Manager, handle maintenance requests, monitor site activity and liaise with tenants. You will use Meridian system, monitor meter readings, assist with PPM and repairs, and prepare reports. Strong communication, organisation, and IT skills are essential; previous FM/helpdesk experience preferred. #J-18808-Ljbffr

Syspro in Manchester is seeking a Helpdesk Lead to head the end-user support function, ensuring rapid resolution of hardware, software and access issues, and to oversee configuration, deployment, and endpoint security. You will coach a small team of Helpdesk Technicians and manage day-to-day operati

ISS is a world-leading workplace and facility management company based near Manchester.We are seeking a highly organised Business Administrator to support asset management compliance, CAFM planning, and helpdesk operations.The role involves coordinating engineering activities, reporting, safety docu

£20.13 to £20.13 per hour, £20.13 per hour Contract Type: Temporary Hours: Full time Disability Confident: No Closing Date: 03/10/2026 • Helpdesk, • Temporary to Permanent Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to continued investment within the Facilities Maintenance & Compliance function, an opportunity has arisen for an experienced Asset Supervisor to lead the Helpdesk and Stores teams, ensuring the delivery of a high-quality, customer-focused service. Your new role As Asset Supervisor • Helpdesk & Stores, you will be responsible for the day-to-day management of the Facilities Helpdesk and Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This is an excellent opportunity for an experienced FM Helpdesk, CAFM or Facilities Coordinator professional looking to progress into a supervisory role within a large and professional facilities' management environment. Key responsibilities: Lead the day-to-day operation of the Facilities Helpdesk and Stores functions. Support, mentor and develop Helpdesk and Stores Operatives. Act as a key point of contact for internal stakeholders and service users. Ensure service delivery is maintained in line with agreed Service Level Agreements (SLAs). Develop and improve processes to enhance customer service and operational efficiency. Produce KPI reports and analyse CAFM system data to monitor service performance. Track work order status and provide accurate management information. Build strong relationships with Facilities Managers, Supervisors, Contract Managers and key stakeholders. Coordinate stock control, procurement activities and inventory management processes. Support budget controls and procurement procedures in line with organisational policies. Assist with staff welfare matters, sickness absence management and return-to-work processes. Ensure policies, procedures and service standards are consistently followed. Drive a culture of continuous improvement across the Helpdesk and Stores teams. Support the wider Facilities Maintenance and Compliance function as required. What you'll need to succeed Previous experience within a Facilities Helpdesk, CAFM, Maintenance Coordination or Facilities Administration environment. Experience supervising, managing or leading teams. Strong knowledge of CAFM systems such as Concerto, EAM or similar platforms. Experience producing and analysing KPI and performance reports. Advanced Microsoft Excel skills. Experience using Power BI. Strong stakeholder management and customer service skills. Excellent verbal and written communication abilities. Strong organisational skills with the ability to manage multiple priorities. Analytical mindset with excellent problem-solving skills. Experience implementing process improvements and service enhancements. Facilities Management qualification or relevant industry experience would be advantageous. What you'll get in return Opportunity to join a large and highly regarded facilities management operation. Permanent position offering long-term career development. Exposure to a large and diverse property portfolio. Supportive and collaborative working environment. Ongoing professional development and training opportunities. Competitive pension scheme and employee benefits package. #J-18808-Ljbffr

Do you share our ambition to be the best? We are currently looking for a highly motivated individual to join our Construction Equipment Department as a Regional Service Engineer for UK/Ireland & Nordics. Act as the first point of contact for all technical issues within the assigned region (countries), offering prompt and accurate support to dealers. Handle all communications through email, telephone, helpdesk, and on-site visits. Conduct regular visits to dealers and customers within the region to provide technical assistance, assess service operations, and offer hand-on guidance for troubleshooting and repairs. Manage and process warranty claims from the area, ensuring claims are handled efficiently and in line with company policies. Provide feedback to the corporate team on recurring warranty issues. Support definition of dealer KPI's related to Product Support. Train and support dealers in improving the quality of their service operations. Follow-up and support dealers in achieving their KPI's. Serve as a liaison between various departments including parts, logistics, and sales to resolve issues related to service, product performance, and customer satisfaction. Communicate with Hyundai Construction Equipment Europe, local suppliers, and team leaders to ensure streamlined operations. Follow company training programs to stay up to date with the latest product developments and service techniques. Foster strong relationships with dealers and customers to ensure service excellence and customer satisfaction. Act as a trusted advisor and maintain ongoing communication to support dealers in delivering high-quality after‑sales service. Collect data from the field on equipment performance and report findings to the engineering and product development teams. Provide feedback to improve product design and serviceability. Maintain detailed records of dealer communications, visits, technical support cases, and warranty claims. Provide regular updates to the Service Manager on dealer performance and key metrics. • Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, or a related field preferred. Equivalent experience in construction equipment or heavy machinery will be considered., • 5+ years of experience as a service engineer or technical support professional, ideally within the construction equipment, heavy machinery, or related industries., • Fluent in English and any other language from Scandinavia or the Baltic States., • Strong understanding of mechanical, hydraulic, and electrical systems used in construction equipment. Expertise in diagnostics, troubleshooting, and repair procedures., • Excellent verbal and written communication skills for communicating technical information clearly via email, telephone, and in person. Ability to train and advise dealer technicians effectively., • Willingness to travel extensively within the assigned region, conducting up to 20 dealer/customer visits per year. Must possess a valid driver's license., • Strong analytical and decision-making skills with the ability to diagnose and resolve technical problems efficiently., • Ability to build positive relationships with dealers and customers, with a strong commitment to delivering excellent customer service. #J-18808-Ljbffr

FM Electrical Engineer role at CubicWorks CubicWorks is a new business that concentrates on and delivers facilities management and construction refurbishments, taking tried and tested formulas, shaking them up, then delivering for customer success. We design, create and maintain extraordinary spaces through our unique collaborative position with customers and partners. We deliver solutions sustainably, transparently and with integrity. We have recently started to deliver Facilities Management services and we are looking for a proactive Electrician with exceptional customer service and organisational skills to join this team, working together with the rest of our Facilities Team to achieve our ambitious goals. We’re not looking for people who sit down and say “that’ll do”. We operate with an agile mindset in a fast‑paced environment and we are always looking to continually improve and evolve. The right person will be an energetic and motivated team player with good communication & interpersonal skills. You will have the ability to work on your own initiative and prioritise tasks, allowing you to complete projects smoothly and effectively. • Be based in Leeds, working predominantly across our buildings in Leeds City Centre. Occasionally we might ask you to support our other locations in Liverpool, Manchester and Birmingham., • Work effectively with a central helpdesk team to ensure work is running in line with the programme, that KPI’s are met and that we are communicating with our customers to ensure they understand what activities are being undertaken., • Have fault‑finding and reactive repairs experience., • Be responsible for ensuring service paperwork is completed to a high quality, promptly, and stored in the agreed locations., • Pull quotations together for electrical work., • Providing advice and guidance to both our in‑house Facilities Management team and clients on electrical issues., • Participate in an out‑of‑hours call‑out rota., • Have a good understanding of health and safety legislation and other regulations relating to facilities maintenance., • Build great relationships with all colleagues and customers., • Other duties as needed., • Be provided with a company van and fuel card for business use., • All tools and equipment are provided by the company., • Qualified electrician (e.g. Level 2 or 3 NVQ / City & Guilds 2360, 2330, 2356, 2357, AM1/AM2 or equivalent)., • 18th Edition Wiring Regulations, (BS7671:2018 / Level 3 C&G 2382) certificate., • It is not essential, but would be desirable if you had Initial Verification & Certification of Electrical Installations (2391-50) and/or Periodic Inspection Testing and Certifications of Electrical Installations (C&G 2391-51 or equivalent)., • PASMA / IPAF is desirable but training can be provided., • Someone who is highly organised, has meticulous attention to detail and is passionate about quality., • Someone is comfortable with a range of IT applications, producing high‑quality, professional documentation., • Someone good at problem‑solving and taking the initiative to resolve issues quickly., • Someone comfortable working with an apprentice/trainee, day‑to‑day basic supervision and mentorship., • Competitive salary, • Colleague incentive plan – company bonus, • Company pension up to 8% matched, • Healthcare cash plan with Westfield, • Colleague referral scheme, • 25 holiday days per annum, plus bank holidays, • Allocation of sick leave, dependent on length of service, • Group life assurance, 4x annual salary, • Extra holiday day on your birthday, • Enhanced maternity/paternity leave We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. #J-18808-Ljbffr

Provide professional support to the Building Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action. Provide professional support to the Building Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action. Chancery Place is an office located in the heart of Manchester city Centre. The successful candidate will be part of a site team and will be an essential asset to the property, colleagues, clients and occupiers. • To monitor all activities relating to the site, reporting and taking action as appropriate., • To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate., • To conduct meter readings within all required buildings., • To respond to requests for maintenance / technical assistance in person, via telephone and electronically., • To research questions and solutions using available information resources, advising the Building Manager the appropriate actions., • To identify and upscale situations requiring urgent attention., • Route issues and requests to the correct resource, track progress and document resolutions, • To liaise with tenants and deal with any operational queries they might have., • To work in conjunction with the Building Manager ensuring a PPM and repair programme is in place., • To manage work programmes on site in conjunction with the Building Manager, acting as the liaison point for all parties involved., • To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate., • To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks., • Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy., • To actively take part in the organisation and delivery of placemaking activities., • Any other duties as directed by your Line Manager., • Understand how the industry and stakeholders function, and the range of services available to clients., • Constantly updating knowledge of legislation relating to property management., • Develop an understanding of how to build and maintain client, supplier and customer relationships., • Understanding of key issues to be noted on property inspections., • Understand and use industry/specific IT applications., • Understand the principles of service charges., • Understand the principles of contract law., • Understand how property is constructed and how plant works; working knowledge of fundamental building operations, relevant hard and soft services knowledge., • Know and be able to apply legislation and policies relating to Health and Safety., • Know and be able to apply legislation and policies relating to Environmental protection., • Understand insurance relating to buildings and the FSA regulations., • Understand and apply all procedures relating to work activities., • Contributes to team business plan/strategy., • Able to plan and manage own workload., • Able to work as part of a team, supporting colleagues., • Able to use IT software such as Word, Excel, and databases., • Oriented towards providing excellence in customer services., • Can demonstrate adaptability and attention to detail, with strong problem analysis and problem-solving skills., • Willing to learn and expand the processes of the helpdesk function as the role progresses., • Be able to communicate effectively verbally and in writing. When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values. #J-18808-Ljbffr

As a First Line Support Consultant, you will be responsible for providing timely, professional first line IT support to customers across phone, email, and in-person channels. The role focuses on diagnosing and resolving hardware, software, Microsoft 365, account access, and network connectivity issues, while accurately documenting tickets and escalating more complex matters to level two support or the appropriate IT team. The successful candidate should be service oriented, detail focused, eager to develop Microsoft certifications and comfortable supporting users across both Windows and Mac environments. • Provide first line support to employees via phone, email, or in-person for IT related issues, • Must be able to diagnose issues with hardware, software, and network connectivity problems, • Troubleshoot and resolve technical issues in a timely manner, escalating more complex issues to Level Two support or appropriate IT personnel as needed, • Assist with software installation, upgrades, and patch management, including Microsoft Office, antivirus software, and other business applications, • Set up user accounts, email accounts, and access permissions in Active Directory, Office 365, and other relevant systems, • Document support tickets, resolutions, and troubleshooting procedures in the helpdesk system, ensuring accurate and up to date records, • Must be willing to skill up and qualify with the required Microsoft Certifications, • High school diploma or equivalent, • Microsoft Endpoint Administrator Associate, • Microsoft Administrator Expert, • 2 years of technical support experience in a similar support role, • Strong knowledge of Microsoft 365 administration, • Must be able to work on Mac or Windows, • Must possess people and process skills, • Excellent communication skillsStrong problem solving abilities, • Must be a detail oriented individual, • Must possess a customer service oriented mindset #J-18808-Ljbffr

You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you'll play a key role in managing and resolving support requests while helping us maintain our excellent reputation and clie

Junior Workflow Helpdesk Technician role at TieTalent. This is an entry‑level opportunity within our Professional Services team for graduates or candidates with limited professional experience who are passionate about technology and eager to develop their career. With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences—across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs—because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews. We have been awarded “Customer Experience Foundation Membership” showing our commitment to excellent customer service. We are seeking a Workflow Helpdesk Technician to join our Professional Services team. This is an exciting entry‑level opportunity for graduates or candidates with limited professional experience who are passionate about technology and eager to develop their career. • Support our customers and internal teams with IT and workflow solutions., • Work with a variety of software products, learning how to integrate them into client environments., • Log and track activities and support tickets, adhering to service standards., • Collaborate with colleagues to deliver projects and maintain excellent customer service. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. • Basic coding knowledge: Exposure to JavaScript, HTML, CSS, or similar through coursework or personal projects., • Strong communication, attention to detail, time management, and the ability to follow guidance and work under supervision., • General IT understanding: Awareness of workflow software or willingness to learn, with enthusiasm for technology., • Database awareness: Familiarity with MySQL or MSSQL concepts (classroom or project experience)., • Flexible working options, • 33 days holiday including bank holidays, • Holiday purchase scheme, • Enhanced family friendly benefits (maternity, adoption, paternity and IVF), • 2 paid days off per year for voluntary work to support our local communities, • Staff Reward Scheme, • Pension scheme, • Life assurance 4 x salary, • Sponsorship for professional development and memberships, • Employee Assistance Programme, including access to a virtual GP and financial wellbeing support, • Mental health first aider support programme, • Cycle2work scheme, • Discounted Gym Membership, • Eye care voucher scheme, • Free flu vaccinations, • Employee social events and recognition activities throughout the year, • HP Employee discount programmes, • Mobile phone discounts Apogee Corporation is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are open to discussing flexible working arrangements. We actively support work-life balance and encourage candidates to share any flexibility requirements, which we will do our best to accommodate where possible within the needs of the role and the business. If flexibility is important to you, please include this information in the salary section of your application, so we can discuss it early in the process. #J-18808-Ljbffr

Greater Manchester Mental Health NHS Foundation Trust is seeking a Facilities Advisor to join the Facilities, Capital & Estates team.

Permanent Manchester - Hybrid £30,000 - £35,000 A leading company in promotional merchandise is seeking a Product Compliance Manager to oversee and enhance its product compliance processes and procedures. In this role, you will be responsible for ensuring that all products, across categories such as Toys, Electronics, Packaging, Food Contact Materials, and Labelling, are compliant with applicable regulations and standards. Key responsibilities include: • Conducting risk assessments to ensure products sourced and sold meet all relevant compliance requirements., • Creating and maintaining Declarations of Conformity, updating them in line with changes to product legislation., • Guiding, training, and updating the wider business on compliance matters, and maintaining a compliance roadmap to prepare the business for upcoming regulatory changes., • Arranging product testing in accordance with relevant standards., • Collaborating with quality teams to manage relationships with third-party compliance partners., • Working with suppliers to obtain valid and up-to-date test reports for products., • Engaging with regulatory bodies as needed., • Maintaining a database of approved products and ensuring all technical files are complete and up to date., • Responding to external product compliance inquiries and providing client support as required., • Offering internal support through the compliance helpdesk. We recruit by merit on the basis of fair and open competition. Success Talent embraces diversity and promotes equal opportunities. As such, we welcome applications from candidates who may have disabilities. We regret that due to the volume of applications, only successful applicants will be contacted. #J-18808-Ljbffr

NHS Property Services is dedicated to enabling excellent patient care by serving as a trusted property advisor to the NHS. We are committed to providing the best estate solutions, ensuring that our healthcare facilities are optimised for efficiency and effectiveness. We have a fantastic opportunity for an FM Helpdesk Advisor to join our team. This role offers hybrid working, with one day per week in our Stockport office, usually on Wednesdays. This is a 12 month FTC position, working shifts between 7am and 8pm, with some weekend work required. Additional office attendance may occasionally be needed for company events or meetings. What you will do: • Be the first point of contact - handle calls, emails, and website requests from NHSPS colleagues needing support with facilities issues., • Log and triage service requests - make sure every job is correctly prioritised and sent to the right team., • Keep things moving - chase updates, monitor job progress, and ensure SLAs are met., • Work closely with our engineers and maintenance colleagues - follow up on jobs, elevate issues, and make sure everything gets resolved., • Keep customers informed - provide updates and reassurance, aiming to resolve queries first time., • Stay organised - manage your workload using our systems and keep everything up to date. While you'll love it: • You'll be part of a team that keeps NHS buildings safe, functional, and ready to deliver care., • Every day is different - you'll solve problems, talk to people, and make a real difference., • You'll work in a supportive, collaborative environment with opportunities to grow., • We'll train you to understand different types of facilities issues, support with quotes and minor works, and help customers beyond just reactive fixes. Who you are: You're someone who thrives in a fast-paced, customer-focused environment and brings: • Proven experience in customer service, with a passion for helping people, • Strong organisation and time management skills to stay on top of a busy workload, • Excellent communication skills and a proactive approach to following up on queries and investigating issues, • Great attention to detail and the ability to prioritise tasks effectively What we can offer you: We understand how important life is outside of work so, as well as a competitive salary we will also offer: • 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave., • A Smarter Working Policy, empowering you to work flexibly according to your daily activities., • Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework., • SMART Pension contribution into which the company will contribute up to 6%, • A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme., • We have a great Colleague Assistance Programme and offer support for all areas of life. An organisation with a passion… We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Contact our Talent team at to find out more. #J-18808-Ljbffr

Your responsibilities will include technical support, logging incidents, and collaborating with various teams to enhance service quality. The position offers hybrid working options and requires a solid understanding of ITIL processes. Tesco Mobile is seeking an ITSM Skilled colleague in Manchester t

ISS is seeking a Business Administrator in Ashton-under-Lyne to support 55001 asset management compliance, CAFM planning, and helpdesk operations. The role involves coordinating service visits, preparing safety work packs, maintaining safety documentation, and ensuring timely actioning of tasks. You will work closely with third-party suppliers and internal teams to deliver accurate reporting and strong client relationships. #J-18808-Ljbffr

Mitie is seeking a Customer Service Advisor to join the Technical Services Operations Helpdesk in Manchester.

A leading facilities management company is seeking a Facilities Administrator in Eccles, UK.

Mpeople Recruitment are seeking a reliable Customer Service Support Administrator on behalf of our reputable client based in Rochdale. The required traits, skills, and background: Previous customer service administration experience is essential Previous helpdesk / IT experience would be advantag

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Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

Seeking a Helpdesk Coordinator to provide 1st line IT support, resolve hardware/software issues, manage stock, and configure devices.