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Our Human Resources and Organisational Development (HROD) Department will play a key role in supporting the development and implementation of our evolving People Strategy which will enable the delivery of the Aston 2030 strategy. The key areas of responsibility for this role include the administration of Aston University’s HR systems, providing support, guidance and training to users and collecting and processing data for management information reporting. The HR Systems Advisor will be responsible for supporting the operationalising of the People Strategy under the direction of the HROD leadership Location: Aston University, B4 Department: Human Resources & Organisational Development (HROD) Contract: 2 months initially Salary: £14.28 per hour Working pattern: Full time office based Key Responsibilities Strategic & Stakeholder Support Support HROD leadership in delivering and operationalising the Aston People Strategy. Identify risks and opportunities related to people data and systems. Build effective relationships with academic and professional services colleagues. Provide regular progress updates to the Head of HR Systems. User Support & Training Provide helpdesk-style support to users of all HROD systems, including: HR Management System Learning Management System Payroll System Vacancy Manager Any additional HR or OD systems Produce and maintain high-quality user guides, training materials and videos. Deliver engaging training sessions in collaboration with Learning, Development & Talent partners. Systems Administration & Data Management Manage user permissions and system security to ensure appropriate access. Maintain organisational hierarchies and ensure systems reflect the current University structure. Support data accuracy, system content updates, and automated messaging workflows. Maintain and develop HROD’s intranet pages, including supporting a major intranet migration. Work with the HR Systems team on planned development, testing and deployment of new system functionality. Ensure all HROD data is stored securely and held in line with policy and legislation. Additional Expectations Engage in ongoing personal and professional development. Promote wellbeing, fairness, equality, diversity and inclusion in all activities. Contribute to the University’s environmental sustainability priorities. About You You will be a great fit if you are: Confident using HR systems and digital tools Passionate about improving user experience and data quality An excellent communicator who can break down complex concepts Highly organised, proactive and committed to excellent service Comfortable supporting stakeholders at all levels Keen to learn and develop within a forward-looking HR environment Why Join Aston University? At Aston, you’ll join a collaborative and supportive HROD team that plays a central role in delivering a sector-leading People Strategy. You’ll have the opportunity to work across a broad HR systems landscape, shape the way colleagues interact with digital HR services, and directly influence the experience of staff across the University. We value diversity, ambition, wellbeing and personal development—this is a place where your contribution truly matters.

Employer description: Birmingham City Council is the largest local authority in Europe, committed to improving life for over one million residents. It offers a supportive, forward-looking workplace where colleagues help deliver the city’s priorities: building a Prosperous, Inclusive, Safe, Healthy, and Green Birmingham. As a proud Disability Confident Employer, the Council values equality, diversity and inclusion, welcoming applicants from all backgrounds and providing the support needed to thrive. Overview: As an ICT Apprentice within Birmingham City Council’s Digital & Technology Services team, you will play a key part in delivering responsive, customer-focused IT support across the organisation. This hands-on role offers the opportunity to gain practical experience while working towards a recognised apprenticeship qualification. You will support colleagues by helping to resolve ICT queries, triaging issues through the helpdesk, and guiding users on systems such as Microsoft 365, Teams, and other essential Council technologies. You’ll assist with meetings, data management tasks, device setup and recovery, and the onboarding of new starters. Working across a variety of service areas, you’ll contribute to improvement initiatives, support small ICT projects, and help ensure compliance with data protection and GDPR requirements. Throughout the apprenticeship, you’ll develop strong communication, problem-solving, and technical skills, working with experienced ICT professionals who will support your training and development. This role is ideal for someone with an interest in technology, a willingness to learn, and a commitment to delivering excellent service to colleagues across the Council. Responsibilities: • Provide responsive, customer-focused ICT support, ensuring services meet the needs of the organisation and its users., • Investigate, triage, and escalate ICT issues raised through the helpdesk, working with specialist teams where needed., • Support users with software and digital tools, including Microsoft 365, Teams, remote working tools, and encryption systems., • Assist with data management and reporting, helping to interpret reports, resolve data issues, and support MIS tasks., • Coordinate ICT equipment and access for starters, movers, and leavers, including issuing, modifying, and recovering devices and accounts., • Support ICT improvement initiatives, including device replacement programmes, new service rollouts, and small ICT project requests., • Provide ICT-related communication and guidance, helping ensure correct information management and GDPR compliance., • Support performance meetings by preparing and displaying relevant data and information for managers and staff., • Interest in technology and problem-solving., • Basic IT skills (Word, Excel, PowerPoint, Teams)., • Good communication and teamwork skills., • Willingness to learn and complete an apprenticeship programme., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject., • GCSE Maths and English (or equivalents) at grades 3+ (D or above). If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 36.5 hours per week Monday to Friday. Benefits: • Hybrid and flexible working options – enabling a positive work–life balance while gaining exposure to a modern, digitally focused workplace., • Generous employment benefits – including 30 days’ annual leave (plus bank holidays), membership of the West Midlands Pension Fund, and access to our My Rewards programme offering discounts across hundreds of brands. There may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain four globally recognised certifications – Microsoft Azure Fundamentals, CompTIA Security+, CompTIA CySA+ and Forescout FSCA – along with over 100 hours of live, instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: • 4x industry-recognised certifications, • 100+ hours of live online training, • Real-world project work to add to your CV, • Job guarantee on completion – or we refund your course fees Course cost: £2,795. Or £232.91 per month. You don’t need previous technical experience – just strong communication skills, curiosity, and the motivation to learn. If you’re ready to move into a career that pays better, helps you grow faster, and can be done from anywhere, this is your next step. Interested to start your Cyber Security journey? Click below.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £24K-£30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

IT Support Analyst - 1st / 2nd line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: • Minimum 12+ months of experience in a similar 1st/2nd line IT support role., • Working with helpdesk software, MS Office 365 & Windows 11, • Excellent understanding of various systems and a passion for learning about new and upcoming technology and software, • Ability to find solutions and assist staff at all levels, • Excellent communication skills, • Ability to prioritise tasks and deliver on deadlines, • Provide 1st / 2nd Line IT Support via phone / email / service management tools, • Building and configuring desktops, • Provide Microsoft Office 365 support, • Carry out Active Directory tasks, • Able to support users remotely and on-premises, • Roll out software centrally and manually, • Offer user laptop health checks, • Adhere to firm wide security standards, • Managing all tasks via the helpdesk system, • Review ticket trends with the line manager and identify recurring issues They are looking to pay a starting salary of £27,000 - £32,000 + benefits. The role also offers Hybrid working, so 2/3 days in the office, the rest working from home. To apply press apply now or send your CV to Matthew.Leach @ circlerecruitment . com Keywords - Service Desk / Helpdesk / IT Support / 1st Line / 2nd Line / Birmingham / West Midlands Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Helpdesk Administrator £25,000 – £30,000 per annum Location: Sutton Coldfield | Office based 5 days a week House: Monday to Friday | 40 hours Holidays: 24 days holiday + Bank Holidays Our client is seeking an experienced Helpdesk Administrator to support a growing business, delivering high-quality planned and reactive maintenance services to commercial clients. This role will support engineering teams and management with job scheduling, client coordination, procurement, and general administration.This is an excellent opportunity for a proactive administrator who enjoys a fast-paced, problem-solving environment and wants to develop their career within a growing business. What’s in It for You? • Competitive salary, • Generous holiday entitlement and auto-enrolment pension, • A positive, team-focused working environment, • Opportunities for long-term career progression in a growing business, • Full training and support provided to help you thrive in the role Key Responsibilities • Support daily and weekly job scheduling for engineering teams, • Liaise with engineers, clients, and internal stakeholders to ensure smooth delivery of services, • Manage planned and reactive maintenance jobs, • Handle procurement tasks related to service delivery, • Maintain accurate job records and documentation, • Manage client accounts and provide administrative support, • Assist with quotes, completion certificates, service reports, and invoicing, • Ensure all work is completed in line with Health & Safety regulations What We’re Looking For • Experience planning and managing engineering schedules, • Strong understanding of the job lifecycle (quotes through to invoicing and completion), • Excellent organisational and administrative skills, • Strong communication skills, both written and verbal, • Ability to work effectively in a fast-paced environment, • Professional, self-motivated, and highly organised, • Comfortable taking initiative and working independently or as part of a team, • Detail-oriented with high standards of service delivery, • Keen to expand their industry knowledge and skillset, • Confident communicating with clients, engineers, and senior management Job Ref: EN1059 Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.

Product Support Specialist – Coffee & Vending Equipment Office-Based | West Midlands £33,000 – £38,000 Basic + Benefits We are recruiting for a Product Support Specialist to join a global manufacturer of professional coffee and vending equipment. The business supplies premium solutions into the HoReCa and Office Coffee Service sectors and has a strong reputation for innovation, quality and technical excellence. This is a field-based role covering the West Midlands and surrounding areas, offering long-term stability and the opportunity to work with advanced equipment and technology. The Role As a Product Support Specialist, you will be part of the UK Technical Team, providing expert on-site support to distributors, service partners and end users. This is a hands-on, customer-facing role combining fault finding, technical support, installation assistance and training delivery. You will act as a technical specialist, ensuring equipment is operating efficiently and customers receive a high standard of service. There may be occasional travel within the UK, Ireland and Europe for training and collaboration. Key Responsibilities • Carry out on-site diagnostics, fault finding and repairs on coffee and vending equipment, • Support installations and commissioning of new equipment, • Deliver technical training to engineers and operators, • Provide remote and on-site technical support using telemetry systems, • Monitor machine performance data and assist with remote diagnostics, • Log and report technical cases accurately using internal systems, • Support trade shows, exhibitions and technical workshops where required, • Work closely with the Technical Manager and wider team to achieve service targets Candidate Requirements Essential: • Proven experience repairing coffee machines, vending machines or similar electro-mechanical equipment, • Strong electrical and mechanical fault-finding skills, • Previous field-based technical support experience, • Good customer-facing communication skills, • Working knowledge of telemetry systems and remote machine monitoring Desirable: • Experience delivering technical training, • Familiarity with CRM or helpdesk systems, • Understanding of relevant health and safety regulations This is an excellent opportunity for a technically capable engineer looking to join a well-established manufacturer with strong growth and development prospects. If you’re ready to take the next step in your career and work with innovative equipment in a supportive, forward-thinking team, we’d love to hear from you. Apply today for a confidential discussion.

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Automotive Helpdesk Technician - Oldbury. Join Our Team as a Technical Helpdesk Advisor.

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A leading UK educational institution is seeking a dedicated Facilities Assistant to support its Estates and Facilities team.This full-time role will involve responding to service requests, performing maintenance tasks, and ensuring a safe environment for staff, students, and visitors.The suitable ca

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HVAC Service Engineer Location: Birmingham (field-based across the Midlands) Salary: £38,000 - £48,000 DOE Benefits: Company van, fuel card, overtime, call-out, pension, 25 days holiday plus bank holidays Contract: Permanent, Full-Time A leading building services and facilities management contractor is seeking an experienced HVAC Service Engineer to support a portfolio of commercial and industrial clients across Birmingham and the wider Midlands region. This is a stable, long-term opportunity offering structured training, manufacturer support, and clear progression for engineers looking to develop technically and professionally. Role Responsibilities Planned preventative maintenance (PPM) and reactive repair works on HVAC systems Fault diagnosis on electrical, mechanical, and refrigeration components Servicing and maintenance of: Split & multi-split air conditioning systems VRV / VRF systems AHUs, FCUs, and ventilation systems Heat pumps and chillers (experience-dependent) Carrying out pressure testing, leak detection, evacuation, and re-gassing Completing service reports, F-Gas logs, and compliance documentation Liaising with clients, site contacts, and helpdesk teams Ensuring all works are carried out in line with: F-Gas regulations Health & Safety legislation Company and site procedures Participation in an on-call rota (typically 1 in 6 / 1 in 8) Candidate Profile Essential: Minimum 3+ years' experience as an HVAC / AC Service Engineer F-Gas Category 1 Strong fault-finding capability on HVAC systems Good working knowledge of electrical and mechanical components Full UK driving licence Comfortable working independently in a field-based role Desirable: NVQ Level 2/3 or City & Guilds in Refrigeration & Air Conditioning Experience with chillers, heat pumps, or commercial ventilation 18th Edition (BS7671) IPAF / PASMA Previous experience within facilities management or building services Interested? If you believe you have the skills and experience to excel in this role, apply today. Alecto Recruitment Limited is acting as an employment business for this vacancy. We thank all applicants for their interest; however, only those shortlisted will be contacted. INDAV Keywords: HVAC Engineer Birmingham, Air Conditioning Engineer Midlands, HVAC Service Engineer Midlands, AC Engineer Birmingham, Refrigeration Engineer Midlands, Commercial HVAC Engineer, VRV Engineer Midlands, VRF Engineer Midlands, Facilities Management HVAC

Nelson Permanent Placements are currently recruiting for an experienced Contracts Manager to oversee a portfolio of student accommodation properties across the Midlands and South of the UK. This is a mobile role responsible for coordinating hard Facilities Management services, ensuring planned maintenance, reactive works and compliance activities are delivered to a high standard across multiple sites. The successful candidate will play a key role in managing contractors, supporting site teams and maintaining strong client relationships while ensuring operational performance and service delivery remain consistent across the portfolio. The key responsibilities of this role as a Contracts Manager: • Oversee hard Facilities Management services across multiple student accommodation sites. • Manage planned preventative maintenance (PPM) programmes and reactive maintenance. • Ensure statutory compliance and adherence to health & safety requirements. • Coordinate and manage specialist contractors including HVAC, lifts, fire systems, gas and water services. • Act as the main point of contact for clients, maintaining strong professional relationships. • Work closely with the helpdesk and administrative teams to schedule and track maintenance tasks. • Carry out regular site visits to monitor service delivery and contractor performance. • Support the mobilisation of new sites and contracts. • Provide operational guidance to building management teams. • Maintain accurate records of works completed, compliance documentation and contractor activity. • Communicate effectively with internal teams, clients and contractors via email, phone and Teams. • Undertake any additional duties necessary to support the efficiency of the operations team. Qualifications and skills of a Contracts Manager: • Experience in Facilities Management, ideally in a mobile or multi-site role. • Strong knowledge of mechanical and electrical building services and PPM schedules. • Proven experience managing contractors and coordinating maintenance across multiple sites. • Excellent client-facing skills and stakeholder management abilities. • Organised, with strong time management skills. • Effective written and verbal communication. • Ability to prioritise and manage reactive maintenance effectively. • Proactive, solutions-focused and able to work independently. • Team player with collaborative working skills. • Experience in student accommodation, residential or high-occupancy buildings is advantageous. • Full UK driving licence required. The employment package for a Contracts Manager: • Monday – Friday working pattern • £55,000 – £60,000 per annum depending on experience • Company vehicle or car allowance • Fuel card and expenses card for travel and overnight stays • Long-term permanent position • Supportive working environment with career progression opportunities • Regional role covering the Midlands and South with regular UK travel How to Apply: This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed

About Us: Panda Recycling is a customer-centric, forward-thinking waste and recycling solutions provider with depots across the Wirral, Manchester, Preston, Leeds, Birmingham and Sheffield. As part of the wider Panda Recycling Group, we are an award-winning business focused on growth, sustainability and long-term customer partnerships — and we’re looking for ambitious Business Development Managers to help drive our next phase of growth. The Role: This is a new business, field-based sales role suited to someone who thrives on prospecting, building pipelines and closing deals. You will be responsible for generating new customers through door-to-door B2B sales, while also developing and upselling accounts you bring on board. Following a structured training programme, you’ll be expected to deliver against quarterly targets based on annualised contract revenue. This is a results-driven role with strong commission potential and genuine progression for high performers. Key Responsibilities: Proactively generate new business through door-to-door B2B canvassing within your territory Present Panda’s services professionally, clearly articulating features, advantages and benefits Upsell waste and recycling solutions to existing customers Book and attend appointments with key decision-makers to present Panda’s proposition Manage all inbound enquiries assigned to you and convert opportunities effectively Complete client site risk assessments and site audits accurately Pre-qualify opportunities to ensure business fit and successful credit approval Maintain accurate and timely CRM updates in line with sales reporting standards Monitor competitor activity and market trends within your territory Attend regional networking events to promote Panda’s services Complete weekly KPI reporting and attend regular sales meetings Cross-sell additional services including shredding, hazardous waste and national solutions Work closely with Sales Admin, Service and Operations teams to ensure smooth onboarding Manage your diary effectively and respond to helpdesk queries within agreed SLAs Support the implementation of new services for customers you bring on board About You: A tenacious, driven and positive individual who enjoys hunting new business Motivated by targets, commission and personal success Comfortable working independently in the field while contributing to a wideR team Competitive by nature with a strong work ethic and resilience Ambitious and keen to build a long-term sales career with progression opportunities Experience & Requirements Proven success in B2B sales, ideally selling service contracts Confident with door-to-door canvassing and appointment booking Experience in telemarketing or outbound prospecting Waste industry experience is advantageous but not esseNtial Strong organisational and communication skills Confident using MS Outlook, Word and Excel Full UK driving licence We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Job Title: Refrigeration Engineer Location: Midlands Pay Range/details: £46,791.53 per annum (incl.13 standby payments) Contract Type: Permanent - Morrisons Omega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract. The right Refrigeration Engineer will be the first line in all service and maintenance throughout allocated sites. They will also effectively maintain service and repair Refrigeration Equipment in customer locations and aid HVAC equipment containing refrigeration circuits. Key Responsibilities - Refrigeration Engineer Carry out reactive and planned refrigeration maintenance within agreed timescales. Diagnose faults, identify non-repairable issues and recommend replacements. Complete all PPM, technical and compliance paperwork accurately and on time. Order and fit parts in line with company procedures. Respond promptly to Helpdesk service calls and complete repairs efficiently. Communicate issues affecting store operations to GSMs and build strong working relationships. Complete surveys, reports and job documentation as required. Participate in the out-of-hours standby rota and arrange cover when needed. Working with CO? refrigeration pack systems. Planned on-call rota 1 in 4 weeks (hours of work paid in addition to standby payment) Qualifications & Requirements - Refrigeration Engineer Time-served apprenticeship with NVQ/C&G refrigeration qualification. C&G 2079 / CITB refrigerant handling certificate / F GAs Category 1 Strong refrigeration, electrical, mechanical and diagnostic skills. Ability to read technical drawings and apply relevant H&S legislation. Good communication and customer-facing skills. Self-motivated, professional and able to work at heights using access equipment. Full UK driving licence essential. What we can offer - Refrigeration Engineer 33 Days Holiday (Inc. Bank Holidays). Private Pension. HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity - Employee Discount Platform. Employee Value Awards up to the value of £250. Access to Costco Personal Membership Subscription. Mental and Physical Health Services (Wisdom, Thrive, SkinVision). Electric Car Scheme (Criteria Applies). First Bus Commuter Club - Discounted Bus Travel. For more information on this role, please contact Kieren Provis on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Refrigeration Engineer, HVAC Engineer, Air Conditioning Engineer, Maintenance Engineer or Service Engineer may be suitable for this position. For details of other opportunities available within your chosen field please visit our website Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Drainage Service Engineer Salary: £36,000-£47,000 per annum (Average OTE £50,000-£65,000) Location: Birmingham, West Midlands Hours: Monday–Friday 40 hours per week | Day Shift with Flexible Start & Finish Times(Weekend work + Callout available at enhanced) Job Type: Full Time, Permanent Interaction recruitment has partnered with a nationwide infrastructure maintenance and sustainability company. Due to their exponential growth and success, they’re actively seeking to onboard experienced drainage engineers to come in and hit the ground running! If you’re looking for a company offering strong career growth—this role could be ideal. Key Responsibilities Carry out reactive and planned drainage maintenance, ensuring issues are resolved quickly and effectively. Deliver emergency repair and maintenance services as required. Communicate clearly with our 24/7 helpdesk team and update all job details via our company app. Use your drainage and plumbing expertise to complete internal plumbing, drainage repairs, and CCTV inspection work. Perform high‑pressure water jetting (HPWJ) to industry standards. Benefits Support with obtaining and maintaining relevant industry certifications. Clear career progression paths. Company vehicle and fuel card provided. Company Pension and wider benefits scheme Overtime Paid at enhanced rate inclusive of overnight stay subsidiaries Worldwide 24/7 accident cover. Life insurance included. What We’re Looking For A full, clean UK driving licence. Minimum three years’ experience in the drainage industry. Strong background in both internal and external drainage works. Skilled in jetting, unblocking, CCTV surveys, civils, and lining techniques/knowledge. Confined Space and HPWJ qualifications are preferred but not essential. Similar Job Titles Drainage Engineer, Drainage Technician, Drainage Operative, Drainage Service Engineer, Drainage Maintenance Engineer, Drainage Repair Engineer, Drainage Field Engineer Drainage Operative (Reactive/Planned) Interested? Interaction Recruitment support clients and candidates across Technical & Engineering, Industrial, Commercial and more throughout the UK. We offer both temporary and permanent recruitment solutions. For further information or to discuss similar opportunities, contact Reegan on (phone number removed) or email (url removed) INDTE

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Engineer to join the team located in Birmingham. The successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 18th Edition Electrical Wiring RegulationsDesirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8

I am working with a Midlands-based business seeking a Finance Operations Delivery Manager to lead a portfolio of high-priority transformation initiatives. This is a hands-on delivery role focused on improving how Finance manages workflows, supports internal stakeholders, and exchanges data across its global supply chain. You will take ownership of three key initiatives: Finance Service Desk Implementation - Design and launch a structured finance helpdesk to manage internal and external queries (AP/AR disputes, expenses, payroll queries). You will define SLAs, automate routing, and reduce manual response times. EDI Supplier Integration - Lead the technical rollout of EDI across the supply chain, working alongside IT and external vendors to automate PO and invoice flows, improving accuracy and reducing manual intervention. Work Management Platform Implementation - Design and embed a structured workflow environment for the operations team, moving the function away from "management by email" to a transparent, accountable task management system.This role requires a delivery-focused professional who can operate across multiple workstreams, take true ownership, and confidently engage senior stakeholders across Finance and Operations. If you are a hybrid Finance Project / Delivery Manager with a track record of driving operational improvement, I would welcome a confidential conversation. GRG Executive Search is committed to encouraging and celebrating applicants from different backgrounds, whatever their gender, ethnicity, race, religion, education, socioeconomic background, disability or sexual orientation to promote diversity and inclusion in the workplace. We receive a significant number of applications to our adverts. Whilst we always endeavour to respond to each application, this is not always possible. If you have not received a response from us within 10 working days, please consider your application unsuccessful on this occasion. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our

Client Service Coordinator Location: Birmingham (Modern Hybrid: 3 days office / 2 remote) Salary: £30,000 per annum Reporting to: Operations Manager The Opportunity Following four major contract wins Attega are Recruiting on behalf of our rapidly growing client who is seeking a high-energy Client Service Coordinator to join the Birmingham hub. This isn't just a helpdesk role; you will be the operational "nerve centre" for our business, supporting a rapidly expanding portfolio of 13 core sites and 700+ background assets. As the primary link between our 120+ field engineers and our key clients, you will play a critical role in ensuring we deliver "quality without compromise." Key Responsibilities Contract Support: Act as the dedicated point of contact for prestigious client accounts, building long-term relationships through proactive communication. Operational Dispatch: Manage and coordinate reactive maintenance calls, ensuring engineers are dispatched efficiently to meet strict SLAs. PPM Administration: Oversee the scheduling of Planned Preventative Maintenance (PPM) across a diverse estate, including retail, healthcare, and commercial sectors. Tech Integration: Utilize our advanced CAFM platforms and AI-driven tools to track asset history, compliance, and job completion. Reporting: Assist the management team in factoring data into costing and providing clients with transparent updates on their estate performance. The Perks Career Growth: We are scaling fast—we promote from within and offer a clear path into Contract Management. Work-Life Balance: 22 Days Holiday + Bank + Your Birthday Off + Hybrid working flexibility. Loyalty Bonus: Annual leave increases for every year of service. Modern Environment: Work from our central Birmingham office with a collaborative, "people-first" culture. The Ideal Candidate Experience: Previous experience in a Maintenance Helpdesk, Facilities Coordination, or Contract Support role. Communication: Exceptional phone manner and the ability to manage stakeholder expectations under pressure. Tech-Savvy: Comfortable using CAFM systems and Microsoft Office (Excel). Mindset: A "can-do" attitude—you thrive in a fast-paced environment where no two days are the same

We are looking for a Repairs Scheduler to join the team of an established organisation in the Birmingham area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Repairs Scheduler Monday to Friday/ 40 hours Temporary £17.30 ph paid weekly via umbrella Birmingham As a Repairs Scheduler you will: * Schedule out both ppm and reactive work orders to engineers * Allocate jobs as needed and updating accurately on the database * Manage engineers diaries and prioritise work loads * Carry out general administrative work as required To be successful as a Repairs Scheduler you will need: * Previous experience in scheduling * Previous experience in an FM background would be ideal * Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Contract Support Coordinator The role is working 5 hour days Monday- Friday. To provide exceptional customer service and comprehensive financial and administrative services to the client and the contract. In order to be successful in the role it is key that the Contract Support understands procedures, processes and operates them to the required standards. What You'll Do: Contract · Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized. · Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers. · Compiling of the Contract Review pack · Conducting supplier surveys on MySupplier · Compiling of the Customer Monthly Management Report · Liaising with the client regarding payment of invoices · Site inductions · Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system. · Continually develop systems to maximize efficiency benefits for the customer and GWS. · Update labour allocations to ensure accurate client reporting Finance · Support the preparation and delivery of monthly Contract and Business Unit Reviews. · Co-ordination of the billing application, calculating margins, raising invoices and submitting to client · Chasing of debt to keep within contractual terms · Creation and review of management reports such as P&L, WOM, Debt, OPO's & Invoice Pool · Raising Purchase Orders · Reviewing open Purchase Orders · Policy and procedure compliance · Processing supplier invoices and resolving any queries · Comprehensive spend tracking · Weekly report submission to include WOM, Debt, Invoice Pool and OPO updates · Drive high quality financial performance to influence P&L result. · Ad-hoc reporting as requested by Business Unit or Business/Finance. Quality · Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements · Reporting and management of work management system · Logging hazards & customer feedback on the QHSE Management Portal · Subcontractor reviews · Log books compliance · Maintain eLogbooks People · Timesheets · Organising training for the team · Updating of the team attendance planner · Arranging agency cover and submitting hours on portal · Culture carrier and promotes best practice What You'll Need: · Hold academic passes with at least GCSE Maths and English or equivalent · Highly computer literate · IT Skills to achieve key tasks and give the business a sound reporting base. · Superior written and verbal communication skills with strong oral presentation skills. · Capable of working in a matrix environment. · A basic understanding of business and customer-facing environments. · Been a part of a high-performing team. · Customer focus skills with a passion for customer service. · Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levels · Self-motivated and ambitious · Results/ task orientated, with attention to detail and accuracy · Excellent time management and organisational skills · Commitment to continuous improvement · Ability to work as part of a team, as well as independently · Calm manner, able to work under pressure and with changing demands and priorities · Confidential and discrete approach About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Company descriptionJoin Our Team as a Vehicle Technical AdvisorAre you an automotive professional ready for a new challenge ? Passionate about vehicles and providing exceptional service? As a Technical Advisor at The AA, you’ll play a crucial role in assisting customers and contact centre staff wi

Are you looking for a new exciting opportunity working as a Helpdesk Engineer to be based near Aldershot?.

Bristol (Office Based) Competitive Salary + Bonus + BenefitsAre you a HVAC Specialist with hands-on expertise in fault diagnosis across a range of ASHPs?Ready to transition off the tools and into an office-based Technical Helpdesk role? If so, this could be the perfect opportunity for you.

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A technology support provider based in the United Kingdom is looking for an L1 Support Engineer to be the first point of contact for users seeking technical assistance.The role involves troubleshooting, resolving IT issues, and providing excellent customer service.Candidates should have 1+ years of

A leading facilities management company in Greater London is looking for a Helpdesk Lead to effectively manage the hard FM helpdesk.

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Due to continued growth, they are seeking a proactive and well‑organised Helpdesk Administrator to support their busy operations team from their modern offices in Coulsdon. The Helpdesk Administrator will play a key role in ensuring the smooth coordination of projects and reactive works. Job Title

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A leading Facilities Management company in the Newcastle area is seeking an experienced Helpdesk Administrator. Key responsibilities include managing helpdesk requests, liaising with clients, and ensuring efficient resource allocation.

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