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Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker Please note this is a training course and fees apply

IT Helpdesk Team Leader Sheffield Up to £40,000 + 15% Pension Your new role Working with the IT Manager to support eight sites across Sheffield and Rotherham. Leading a multi-discipline team of first line support technicians and working as part of a global IT team of 20, you will be involved in ensuring timely and quality first line support is provided to employees on all IT-related issues. Responsibilities Leading and coordinating the IT service desk to ensure tickets are triaged, prioritised, and resolved in line with agreed SLAs Acting as a hands-on technical leader, providing support on complex issues and taking ownership of escalations through to resolution Line managing and developing first line support technicians through regular one-to-ones, coaching and performance reviews Ensuring consistent, high quality customer service, keeping user experience at the centre of all service desk activity Overseeing major incident response, ensuring clear communication, effective coordination and adherence to incident management procedures Monitoring service desk performance, using KPIs/SLAs and trends to drive continuous improvement in processes, tools and ways of working Developing and maintaining clear documentation to enhance technical skills, customer service and outcomes Planning resource levels to ensure service desk is adequately staffed Supporting the delivery of IT projects by coordinating service desk involvement, communications and readiness activities Identifying opportunities to introduce improved working practices that enable team effectiveness and service quality Ensuring team members have clear development plans and access to relevant training to support their growth and progression Performing hardware upgrades, repairs and component replacements on desktops, laptops and printers. Skilled in diagnosing common hardware faults, replacing parts such as memory, storage and peripherals, and ensuring devices are tested and returned to service promptly. Experience needed Strong administration experience across Microsoft 365, including Entra ID, Exchange, Teams, SharePoint, and Intune Solid endpoint support skills covering Windows 11, laptops, desktops, printers, and mobile devices Confident in user and access management across core business systems, including Dynamics 365 and ERP platforms Good working knowledge of security best practice, with a practical approach to protecting users, devices, and data Able to troubleshoot across applications, infrastructure, and services, bridging the gap between first line support and specialist teams Networking (VLANs, Routing, DHCP, DNS, VPNs, Basic Switch Configuration) Windows Server Administration Exposure to macOS Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Company At LabLogic Systems Ltd, we're pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We're committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip promote positive working relationships. LabLogic Systems Ltd is not just a workplace; it's a rewarding journey in a globally acclaimed organisation. The Role We are seeking a Support Specialist to join our growing technical team. This is a customer-facing, hands-on role supporting the installation, configuration, validation and everyday use of LabLogic’s chromatography (Laura) and LIMS (PETra / SPECTra) platforms. As part of this role, you will work closely with pharmaceutical, PET radiopharmacy and research customers operating in highly regulated environments. We’re looking for someone who is passionate about their work, takes ownership and shows initiative. The ideal candidate consistently follows through on tasks, is proactive and resilient when facing challenges, and is motivated to continuously improve both themselves and the systems around them. This role is a full time, office-based position. The successful candidate must be in commutable distance to either our Bath Spa office (12 Charlotte St, Bath, BA1 2NE) or our Sheffield office (Innovation House, 6 Europa View, Sheffield, S9 1XH). This role will involve regular UK travel and occasional European and worldwide travel to customer sites. This position would be ideal for those with a technical application support background with experience supporting laboratory systems, or a laboratory scientist (with a HPLC/GC/chemistry background) who has a strong IT aptitude and an interest in software systems and instrumentation integration. Responsibilities • Provide helpdesk-based support via ticketing system, email and phone., • Deliver remote troubleshooting for software and instrument integration issues., • Install and configure LabLogic software and supporting systems (MS SQL Server, Windows Server etc.)., • Support integration with analytical instrumentation., • Assist with instrument communication troubleshooting (RS232, USB, Ethernet, COM ports, driver configuration)., • Provide onsite installation support and customer training., • Assist with database configuration, upgrades and system migrations., • Develop and maintain technical documentation, help guides and FAQs., • Support validation activities (IQ/OQ/PQ) within highly regulated environments. The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate. Requirements Essential • Strong troubleshooting and analytical skills., • Ability to work well as part of a team and within an ISO 9001 Quality environment., • Experience with Hardware and Software support., • Ability to manage own workload and prioritise calls., • Good communication skills (written, phone and in person)., • Excellent IT skills (MSSQL/Oracle/Windows Server/Windows Desktop). Desirable • Experience within a laboratory environment and/or software development environment., • Experience integrating instruments via serial/USB/Ethernet connections., • Knowledge of Oracle databases., • Understanding of GMP, GAMP or regulated software validation., • Experience delivering customer training., • Full UK driving licence. What we offer • Career development and professional growth opportunities., • Competitive salary., • You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas., • UK team building weekend at Center Parcs for employees and their families to attend., • Private medical insurance with BUPA., • Scottish Widows pension scheme., • Death in service policy., • Cycle to work scheme., • Access to gym facilities.

Position Summary: This is an exciting opportunity to join the team as an ERP Support Analyst. Reporting to the VP, Enterprise Applications. The role is responsible for diagnosing and resolving ERP issues through system knowledge and configuration, with a focus on SAP S/4HANA and SAP Business By Design. This is a hands-on functional role, not a pure triage position. The analyst is expected to own issues through to resolution, including performing configuration changes, data corrections, and process adjustments where appropriate. The role works closely with business users to understand root causes and improve system usage. Essential Duties and Responsibilities: Ticket Management & Triage • Support ticket intake and prioritization as part of the wider support process, • Classify, prioritize, and route tickets (break/fix, enhancements, changes), • Diagnose and resolve ERP issues using functional knowledge and system configuration, • Manage configuration changes within S/4HANA and SAP By Design to resolve issues, • Conduct root cause analysis across process and system layers, • Provide direct support to global business users across finance, operations, and commercial, • Communicate clearly with non-technical users to understand and resolve issues, • Identify requests requiring formal change control, • Route enhancements and changes through the governance process, • Support documentation of business requirements where needed Experience: • Relevant qualification related to ERP systems or IT support., • 4–7 years in application support, helpdesk, or ERP support role, • Experience supporting ERP systems in a business environment, • Hands-on experience resolving L1/L2 issues, • Strong experience working directly with business users, • Strong communication skills with both technical and non-technical stakeholders, • Customer-focused mindset with a proactive approach, • Ability to prioritize and manage multiple tickets effectively, • Collaborative and team-oriented

If you're passionate about technology and team management, this is your chance to make a significant impact in a forward-thinking organization that values innovation and employee development. This role combines technical expertise with leadership, ensuring seamless IT services and support in a colla

IT Helpdesk Leader/Supervisor – Energy focused Global Engineering Group – REF 1107. This is an opportunity to join a global manufacturing and engineering firm with multiple sites UK wide.

Additional benefits include flexible working arrangements and competitive compensation. Applicants should have substantial IT and leadership experience, and proficiency in English is a must. A notable engineering organization is looking for a Helpdesk Team Leader to manage the EMEA Helpdesk.

Trainee Cyber Security Analyst - No Experience Needed Launch your career in IT & Cyber Security - starting today. Looking for a career change? Currently employed but want something more secure and future-focused? Or maybe you're between roles and ready for a fresh start? Their Cyber Security Placement Programme is designed to help you break into one of the UK's most in-demand industries with zero experience required. Train online at your own pace and begin your journey into IT and Cyber Security in as little as 1-3 months. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or your money back. Candidates earn £30,000-£40,000. Why Cyber Security? Cybercrime is rising every year, and businesses of all sizes urgently need skilled professionals to protect their systems, networks, and data. Cyber Security isn't just a job - it's a long-term, resilient career. How It Works Step 1 - Accredited Online Training Start with globally recognised certifications from CompTIA, the industry leader in IT and Cyber Security training. • CompTIA A+ (Core1 & Core2) * CompTIA Network+ * CompTIA Security+ These globally recognised certifications are the most requested qualifications for IT roles and provide the technical foundation required to progress into Cyber Security. Step 2 - Practical Hands-On Labs Cyber Security is practical. You'll gain real-world experience through lab simulations that allow you to practise: • Configuring networks * Troubleshooting systems * Identifying vulnerabilities * Implementing security measures This hands-on experience gives you the confidence employers look for in IT professionals. Step 3 - IT Technician Placement (£30K-£40K) They work with you to secure your first role as an IT Technician, IT Support Analyst, or Helpdesk Engineer. While gaining real industry experience, you'll unlock your second phase of training, including: • CompTIA Security+ * Optional pathways such as Certified Ethical Hacker (CEH) After 2+ years of experience, you'll be positioned to move into higher-paying Cyber Security roles with average starting salaries from £45,000+. They Get You Hired They're not new to this. The company has 15+ years of experience helping career changers and new job seekers enter the IT industry. Their programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. Complete the programme, follow the process, and if you don't land a job, you get your money back. "I started with no IT experience. Within months I was working in a Helpdesk role and now I'm progressing into Cyber Security. The structure and support were incredible." What You Get • 100% online, self-paced training * Accredited, globally recognised certifications * Hands-on practical lab experience * 1-to-1 tutor and recruitment support * Structured pathway into Cyber Security * Job guarantee - get a job or your money back Ready to Start? If you're analytical, motivated, and ready to protect organisations from cyber threats, they'll help you turn that ambition into a secure and rewarding career. Apply now, and one of their expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

A leading service provider based in Orpington is seeking an experienced Helpdesk Administrator.

A leading law firm in London is seeking a Facilities Helpdesk Operator to deliver high-quality customer service in their office.

Within our IT Helpdesk Technician career programme, you will:. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready.

Hands-on experience of managing a helpdesk environment, including call allocations, queue management, problem determination and prioritization, escalations, general user support, etc.

An educational organization in Greater London is seeking an experienced IT Technician to join their IT team.The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services.This role offers 25 days o

A New York City agency is seeking a qualified IT support technician to provide user support for hardware and software queries.Responsibilities include logging and tracking tickets, identifying system issues, and conducting inventory for agency equipment.Ideal candidates should have experience in a M

Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross, but you will be based across all of London. About The IT Helpdesk Officer Role. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague ha

Bright Purple is recruiting on behalf of a leading enterprise client for an experienced L2 Desktop Support / Helpdesk Engineer to join their Tier 2 Workforce Technology team based full‑time in Bishopsgate, London.

Assist with pre‑sales and post‑sales activities related to helpdesk proposals. Japanese Speaking IT Helpdesk Engineer. Global IT company is looking for an IT Helpdesk Engineer.

A leading facilities services provider is seeking a Helpdesk Administrator to manage service requests and maintain customer satisfaction. The role involves covering the helpdesk in the absence of the operative, vetting service requests, and ensuring efficient task management.

A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley.

A prominent educational institution in the UK seeks a proactive IT Technician to join their IT team.This role involves maintaining and enhancing the college's IT infrastructure, providing technical support, and managing classroom AV equipment.The ideal candidate will hold a Level 3 IT qualification

We are seeking a proactive and organised Hub and Helpdesk Coordinator to oversee the day‑to‑day operation of the URC Resources Hub and deliver an efficient, user‑focused helpdesk service. URC Resources Hub & Helpdesk Coordinator.

A trusted property services provider in Greater London is looking for a candidate to manage their FM Help Desk.Key responsibilities include answering calls within 10 seconds, logging requests accurately, and effective communication with contractors and requestors.The ideal candidate should demonstra

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support.The successful candidate will provide first-line support, manage service requests, and contribute to a collaborative team environment.The apprenticeship, commencing o

London - United Kingdom # IT Helpdesk Support## Overview## Job descriptionPrima could be the place for you. To help fuel that growth, we need a IT Helpdesk Support to join our Engineering team.

A prominent retail company in Cornwall is seeking a Support Technician to join their Service Desk team.In this full-time role, you will provide technical support to colleagues, troubleshoot issues, and assist with service improvements.Ideal candidates will have strong communication skills and experi

As a Technical Support Helpdesk Representative.

Organise and manage a team within the EMEA Helpdesk, ensuring full processing and resolution of IT tickers and continuously improving the end‑user services. Provide technical and disciplinary leadership and development for a team within the EMEA Helpdesk. Analyse, report on and optimise helpdesk /

As a front-line technician, you will assist the IT Helpdesk, support senior technicians, and troubleshoot user issues.

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services.

Due to continued investment and growth, another exciting opportunity for a helpdesk administrator has arisen. This role is ideal for someone with helpdesk experience or a willingness to be trained in a dynamic, upcoming business with a drive to progress further. Prioritise workloads; multitasking is

DCAS's Mission Is To Make City Government Work For All New Yorkers.From Managing New York City's Most Iconic Courthouses And Municipal Buildings, To Purchasing Over $1 Billion Annually In Goods And Services For More Than 80 City Agencies.What We Do Ensures That All Agencies Can Deliver On Their Miss

A prominent guest services company in Greater London is seeking a Reception & Helpdesk Manager to lead a team of 12 in delivering exceptional service.

Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer engagement.

Helpdesk Administrator – Enfield (Hybrid Opportunity).

The IT Helpdesk Technician s purpose is to provide an excellent level of support to the school community, to include setting up and maintaining equipment, troubleshooting problems and providing technical advice and best practice. The IT Helpdesk Technician supports all three schools.

As Reception Manager, you will oversee the seamless day-to-day running of Reception and Helpdesk (a team of 12: 10 Reception, 2 Helpdesk), ensuring every interaction reflects Rapport’s commitment to excellence. Reception &Helpdesk Manager Opportunity | Central London. Leading, inspiring, and devel

Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready. Within our IT Helpdesk Technician career programme, you will:.

We are actively seeking a Helpdesk Administrator to join our client in St Albans. Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors.

We are looking for an enthusiastic, customer service-focused individual with previous experience working within the ICT sector, preferably in an IT Helpdesk or IT Delivery role.

A financial services company in Greater London seeks an IT Helpdesk Analyst to provide first and second-line support to users in the investment banking sector.

A global Japanese financial institution is seeking an experienced IT Helpdesk Engineer to provide high-quality 1st and 2nd line support across EMEA.

The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

A leading financial services firm in Newcastle is looking for a highly motivated 1st and 2nd Line Desktop Support Specialist.The role offers a salary of £30,000 - £35,000 plus excellent benefits.Candidates should have at least 2 years of experience in desktop support and strong technical skills.Re

Job Title: IT Helpdesk Analyst - Investment Banking. Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services.

Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions.We take pride in delivering top-notch services to keep our clients buildings in tip‑top shape.We are on the lookout for a skilled.Help D

As Technical Support / Helpdesk Team Leader, you will be responsible for managing a team of Support Analysts, Managing Workloads, Ensuring Key SLA are achieved, Rota Management and Ensuring high levels of customer service. THE TECHNICAL SUPPORT / HELPDESK TEAM LEADER ROLE:. Must have experience as a

The role involves covering the helpdesk, vetting service requests, ordering parts, and coordinating work for urgent jobs. A leading facility management company in Greater London seeks a Helpdesk Administrator to assist in managing reactive emergency maintenance requests.