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Helpdesk Administrator Location: Oxford Start Date: ASAP We are currently recruiting for a Facilities Helpdesk Administrator to join a busy and fast-paced environment. Key Responsibilities for a Helpdesk Administrator: Managing incoming calls and emails efficiently Logging and updating jobs on th

Mitie Cleaning & Hygiene Services is hiring a Part-time FM Coordinator for the FM Team at Campsfield Immigration Removal Centre in Oxford.This role involves managing operational requests through phone and email, ensuring efficient service.Candidates should have strong communication skills, proficien

This internship is designed to foster career development in a supportive environment. A leading biotechnology company in England is offering a paid internship in IT. Candidates will gain hands-on experience and training while supporting technical issues for a diverse workforce.

The role includes a 4 on / 4 off shift pattern with both day and night shifts, requiring strong communication and organisational skills.

Mitie is seeking an FM Coordinator for Campsfield IRC, Oxford, to manage the flow of requests and ensure efficient service delivery.Ideal candidates will possess customer service experience, excellent communication skills, and be eligible for CTC clearance.Responsibilities include handling queries,

Job Title: Asda Fire and Security Technician Location: Oxford Contract Type: Permanent Working Hours: 42.5 Salary: £38,481.00 Basic Salary (Inclusive of Standby Payment) Benefits: Overtime, 33 Days Holiday, Private Pension, Private Health Care, Life Insurance, Employee Discounts,Specialist Tools Provided, Company Vehicle, IT Equipment, Refer a Friend Bonus, Discounts and Cashback at hundreds of supermarkets and retailers. Due to continued success and exciting growth within our business, we’re expanding our team to support new client contracts across the UK. You’ll become part of a supportive, collaborative team where your contribution is valued, development is encouraged, and there are genuine opportunities to progress as the business continues to grow nationwide. We have an exciting opportunity for a Fire & Security Technician role. This position is responsible for carrying out repairs and planned preventative maintenance of fire & security equipment across Asda sites. Key Accountabilities: • To undertake maintenance and repairs in accordance with KPIs set by the customer including, but not limited to response, repair, first fix, and closure., • To ensure all planned, reactive and statutory works designated to a CCTV engineer is carried out in accordance with contractual obligations as set out in the City FM Bookcase., • To complete the PPM works within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures and satisfactory standards., • To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt out of hours will be referred to the specialist in the first instance., • To identify non-repairable faults in equipment and propose corrective course of action. Knowledge, Skills and Abilities: Essential: • GCSE standard, • Electrical Competency Qualification (NVQ/City & Guilds), • CCTV IP/analogue systems, • Fire alarm systems Desirable: • IPAF licence holder (training will be provided) The ideal candidate: • Ability to work with minimum supervision, • Communication skills (written and verbal), • Full driving licence, • Ability to distinguish colours to the standard required for maintenance and repair of electrical/ electronic equipment and appliances

Location:Oxfordshire and Midlands Salary: up to £44000 depending on experience plus overtime and callout Hours: 41.25 hours a week Company Benefits Pension scheme Company Events Wellbeing Benefits 24 hours turnaround GP appointment for the whole family 25 days holiday Company Van and fuel card Key Responsibilities Carry out PPM, servicing and reactive maintenance across multiple sites Respond to call-outs during normal working hours and participate in an out-of-hours emergency rota Communicate clearly with clients, subcontractors and suppliers to ensure smooth service delivery Liaise with the internal helpdesk and administration teams Maintain accurate job reports, log books and documentation Keep Contracts Managers informed of job progress and site issues Attend sites punctually, presented professionally and wearing appropriate PPE What we are looking for Knowledge & Competencies Strong knowledge of M&E building services Experience with HVAC plant including air conditioning, boilers, controls, heating and ventilation systems Understanding of Legionella control Good working knowledge of health and safety regulations Qualifications & Experience City & Guilds in Mechanical Engineering or equivalent Time-served mechanical or maintenance engineer (apprenticeship preferred) Proficient in Microsoft Office (Word, Excel, Outlook) Full UK driving licence Personal Skills Excellent communication and time management Strong organisational and interpersonal skills Self-motivated with the ability to work independently or as part of a team Confident in diagnosing faults and making informed repair decisions Additional Requirement This role requires engineers to be based within easy access of the M40 to support efficient travel between Oxfordshire and Midlands-based sites. TPBN1_UKTJ

Electrical Engineer Location: Oxford OX Job Type: Full-time, Permanent Shift Pattern: Rotating WeeksHays are working with a leading facilities management provider to recruit an Electrical Engineer to join a critical site based in Oxford.This is an excellent opportunity for a qualified Electrical Engineer with experience in critical environments, power systems and reactive maintenance to join a well-established on-site engineering team.Shift Pattern Week A Monday, Tuesday, Wednesday: 07:00 - 19:00 Thursday & Friday: Off Saturday: 08:00 - 19:00 Sunday: 08:00 - 17:00 Week B Monday, Tuesday, Wednesday: Off Thursday & Friday: 07:00 - 19:00 Saturday & Sunday: Off Role Summary The successful candidate will be responsible for installing, maintaining and repairing the electrical plant and equipment, ensuring all faults are rectified swiftly and in line with SLA requirements. Key responsibilities include: Responding to reactive maintenance and breakdowns within agreed SLAs Carrying out repairs to modular UPS systems Testing and diagnosing power quality issues, including harmonic distortion Applying a risk-focused maintenance approach in critical environments Providing emergency response, standby and call-out support Escalating urgent issues to the Technical Services Manager Completing all reactive Helpdesk requests Producing method statements, risk assessments and works requests Undertaking upgrade and installation works Interpreting technical drawings, O&Ms and instructions Monitoring environmental conditions and critical equipment loading Completing incident reports and root cause analysis Ensuring all engineering documentation and records are kept up to date Adhering to financial and internal processes at all times Willingness to work above and beyond contractual hours when required Experience & Qualifications Essential 18th Edition Electrical Wiring Regulations Benefits The role offers a competitive benefits package, including: Company pension Employee discount Store discount Referral programme On-site parking Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Full-Time Helpdesk IT Support Engineer (2nd Line) Oxfordshire (Hybrid – home and office based, with occasional travel to client sites and training venues) £20,000 – £28,000 DOE About the Company Our client is an established IT solutions provider supporting Small to Medium Enterprises across Oxfordshire and the Thames Valley. They deliver a broad range of managed IT services, including network security, email systems, cloud solutions, and multi-site infrastructure support. They are known for providing high levels of technical expertise and excellent customer service. The Role Due to continued growth, our client is looking to recruit a 2nd Line Helpdesk IT Support Engineer to join their internal support team. This is a varied role involving fault diagnosis, troubleshooting, and resolution across a wide range of technologies including internet connectivity, Microsoft environments, email platforms, antivirus, firewalls, and server infrastructure. The support team also assists with technical pre-sales enquiries, offering excellent exposure across multiple areas of IT. Key Responsibilities Provide remote support to customers via phone, email, and remote access tools Handle IT administration tasks and routine system maintenance Take ownership of support tickets and keep customers updated throughout resolution Diagnose and resolve technical issues, escalating where appropriate Manage general customer enquiries efficiently and professionally Liaise with third-party suppliers and service providers Produce reports for both clients and internal managementAbout You You will be a strong communicator who enjoys working as part of a close-knit team while also managing your own workload effectively. You should be enthusiastic, proactive, and highly organised, with strong troubleshooting skills and a genuine passion for IT and ongoing professional development. Education / Qualifications Minimum of 5 GCSEs 2 A-Level passes (or equivalent) Further education, qualifications, or training in IT would be advantageousSkills & Experience Required Previous experience providing IT support, ideally within a helpdesk or MSP environment Strong technical knowledge of Microsoft Windows Desktop, Office, and Server platforms Excellent written and verbal communication skills Strong problem-solving and diagnostic abilities Good prioritisation and time management skills Self-motivated with a professional attitude Willingness to learn new technologies and expand technical knowledge Experience producing reports and documentationDesirable Technical Experience Desktop Windows 10 & 11 Professional Microsoft Office Applications Microsoft 365 / Office 365 Microsoft Intune macOS Apple iOS Antivirus, EDR & XDR solutions SaaS Backup ServicesServer Windows Server 2016–2025 Microsoft Azure Hosted Microsoft Exchange Remote Desktop Services VMware Backup technologies including Datto, Veeam, and similar platformsNetworking Switches, routers, and wireless infrastructure Firewall appliances (e.g. WatchGuard) Internet connectivity troubleshooting IPSec and SSL VPNs DNS and DHCPThis is an excellent opportunity for someone looking to develop their career within a growing MSP environment, gaining exposure to a broad range of technologies and clients. To apply call Kylie on or call on (phone number removed)

Help Desk Manager Salary: Competitive • Contract: Full‑time • Location: UK (onsite) Are you a people‑focused leader with a passion for operational excellence? We’re seeking a Help Desk Manager to head up a dynamic team delivering essential support services across a large, complex operational environment. In this role, you’ll lead a team of around 8, drive high‑quality customer service, oversee task planning and allocation, and ensure smooth delivery of both reactive and planned activities. You’ll also develop systems, reporting processes, and digital workflows to enhance service efficiency and performance. What you’ll do • Lead, coach, and develop the Service Centre team, • Manage daily operations, ensuring effective coordination of tasks across multiple service lines, • Improve and streamline processes, systems, and reporting, • Collaborate with internal teams, subcontractors, and key stakeholders, • Support continuous improvement across all services What you’ll bring • Experience managing service centre/helpdesk operations, • Strong leadership and people‑management skills, • Confidence using CAFM systems, • Excellent customer service and communication skills, • Ability to drive performance and improve processes, • Good IT literacy If you're enthusiastic, solutions‑driven, and ready to lead a high‑performing service support function, we’d love to hear from you

Are you ready to start a career in IT Support? The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in IT support with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready. Within our IT Helpdesk Technician career programme, you will: 100+ hours of live instructor-led online training 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £1995, or, £166.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new career in IT Support!

Fortis are working with a great client to recruit an IT support engineer to be based on-site with a customer. The IT support engineer will be the point of contact on site and deal with all IT issues at a 1st line level. You will need to have great customer service skills and have a good deal of patience. The successful IT support engineer will be dealing with customers face to face, over the phone and through the ticketing system. We are looking for candidates with some experience working in IT support who are looking for the next step in their career. You will be setting up laptops, solving any Wi-Fi issues, looking after printers and generally making sure the client site functions from an IT standpoint. The IT support engineer will also be involved in general maintenance and upgrading of equipment. Due to the nature of the client you will need to be able to get an enhanced DBS clearance. The role • Supporting end users and providing basic training in the use of IT solutions, • Carrying out regular checks – making sure all systems are online, backups are successful, • Providing first line PC hardware and software support, • Escalating tickets when needed, • Conducting basic network diagnostics, • Creating and updating of IT documentation There is a team of helpdesk engineers to help with any escalations you can’t deal with yourself. The IT support engineer will be well organised and able to prioritise tickets, you will also be physically able to get around a fairly large site that is set on multiple levels. If you are an IT support engineer looking for a new, challenging position to enhance your skills please apply now to find out more. GDPR: In line with the GDPR legislations by applying to this vacancy you are agreeing that Fortis Recruitment Solutions can hold/store your data and contact you in regards to this vacancy, or any other suitable vacancies that arise. If you have any concerns/questions in regards to your data and how it is used/stored please refer to our privacy policy page on our website – Fortis Recruitment Solutions Limited. You also have the right to remove your data/cv we hold by visiting our website. (Fortis Recruitment Solutions Limited)

IT Helpdesk Technician - Brooksby College. We have an exciting opportunity for an enthusiastic and conscientious IT Helpdesk Technician to join our busy IT Services team at Brooksby College.

The Facilities Helpdesk Operator role is responsible for providing high quality customer service to the London Office by being the central point of contact for all building related issues. Manage, control and monitor efficiently the day-to-day operation of the Helpdesk function. Ensure all certifica

Pinnacle Group is looking for a highly organised Helpdesk Administrator to join our team as the first point of contact for all helpdesk enquiries.

A leading international law firm in Greater London seeks a Facilities Helpdesk Operator to enhance their Facilities team. The role involves providing high-quality customer service, managing the Helpdesk operations, and ensuring efficient response to all building-related issues.

A leading service provider based in Orpington is seeking an experienced Helpdesk Administrator.

A leading financial services firm in Newcastle is looking for a highly motivated 1st and 2nd Line Desktop Support Specialist.The role offers a salary of £30,000 - £35,000 plus excellent benefits.Candidates should have at least 2 years of experience in desktop support and strong technical skills.Re

Savills Company in the United Kingdom is seeking a Facilities Helpdesk Coordinator to support the delivery of facilities services. The ideal candidate will possess strong organizational skills, experience in facilities management, and knowledge of helpdesk systems.

A prominent guest services company in Greater London is seeking a Reception & Helpdesk Manager to lead a team of 12 in delivering exceptional service.

A leading law firm in London is seeking a Facilities Helpdesk Operator to deliver high-quality customer service in their office.

A financial services company in Greater London seeks an IT Helpdesk Analyst to provide first and second-line support to users in the investment banking sector.

A leading facilities management company is seeking a Contracts Administrator in Milton Keynes.This full-time role involves handling inbound and outbound calls, managing invoicing and purchase orders, and coordinating administrative tasks for the Senior Management Team.The ideal candidate will have e

Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer engagement.

Helpdesk Administrator – Enfield (Hybrid Opportunity).

The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

Assist with pre‑sales and post‑sales activities related to helpdesk proposals. Japanese Speaking IT Helpdesk Engineer. Global IT company is looking for an IT Helpdesk Engineer.

A leading property management organization is looking for a Property Maintenance Helpdesk Supervisor based in Derby. You will support the Helpdesk Manager in delivering an efficient repairs service, oversee repair requests, and manage a team.

Intercom is hiring for a Senior Product Marketing Manager to lead the narrative for their AI-first Helpdesk product.

Responsibilities include providing reception services, supporting the facilities helpdesk, and ensuring efficient front-of-house experiences.

KBR, Inc is looking for a Call Centre Operator in Swindon, Wiltshire, on a 4 on 4 off basis.The role entails being the first point of contact for customers, handling calls, resolving queries, and maintaining high service standards.Essential qualifications include GCSE in Maths and English, with elig

An educational organization in Greater London is seeking an experienced IT Technician to join their IT team.The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services.This role offers 25 days o

Assist the FM Helpdesk Deputy Manager with new starters in the training and supporting programme when required. Demonstrate efficiency in computer programmes, such as Outlook, Google Chrome, and other helpdesk programmes.

Due to continued investment and growth, another exciting opportunity for a helpdesk administrator has arisen. This role is ideal for someone with helpdesk experience or a willingness to be trained in a dynamic, upcoming business with a drive to progress further. Prioritise workloads; multitasking is

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support.The successful candidate will provide first-line support, manage service requests, and contribute to a collaborative team environment.The apprenticeship, commencing o

A leading facilities management firm in the UK is seeking an experienced Maintenance Coordinator to oversee planned and reactive maintenance across schools in Swindon.You will be the primary contact for service requests, providing exceptional customer service while managing help desk procedures.Cand

Must have experience as a Helpdesk Team Leader, Technical Support Team Leader, Service Desk Team Leader, IT Support Team Leader or similar team lead role in a technical environment. We're exclusively partnering with highly reputable company that is looking to recruit an experienced Technical Support

We are seeking a proactive and organised Hub and Helpdesk Coordinator to oversee the day‑to‑day operation of the URC Resources Hub and deliver an efficient, user‑focused helpdesk service. URC Resources Hub & Helpdesk Coordinator.

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services.

Working as a Service Desk Engineer / 1st Line Support IT Helpdesk Analyst you will provide first and second line IT support, handling helpdesk queries, troubleshooting issues and delivering excellent customer service. Previous experience in an IT support, helpdesk or customer service environment. Se

Bright Purple is recruiting on behalf of a leading enterprise client for an experienced L2 Desktop Support / Helpdesk Engineer to join their Tier 2 Workforce Technology team based full‑time in Bishopsgate, London.

Experience in a similar Helpdesk / EUC / L1 IT Support role.

Supporting the Helpdesk Supervisor in the effective management of the CAFM and Helpdesk function. The Helpdesk is open 8am - 6pm Monday to Friday and is covered on a shift basis. The Helpdesk Operator role sits within the administrative function of the Facilities Department (a team of 4) and reports

A leading facilities services provider is seeking a Helpdesk Administrator to manage service requests and maintain customer satisfaction. The role involves covering the helpdesk in the absence of the operative, vetting service requests, and ensuring efficient task management.

A recruitment agency is seeking an experienced Deputy Helpdesk & Fulfilment Manager to ensure smooth operations in a dynamic warehouse environment.

A leading motor insurance provider is looking for an IT Helpdesk Support to join their Engineering team in London.

A leading real estate services company is seeking a Helpdesk Coordinator in London to manage the CAFM system and provide exceptional support to clients and internal teams.