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?? Preston?? Full-time | Permanent We are a market leading, family run wholesaler/manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role... • To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary., • To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people., • Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are up to date., • To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures., • To create user accounts for new starters on AD, Email systems and ERP systems, • Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA’s., • To install and configure operating systems and other software to agreed standards., • Assist in the compilation and maintenance of an accurate inventory of hardware and software., • Good analytical and problem-solving skills., • Ability to manage own workload and prioritise jobs appropriately., • Ability to research unfamiliar topics and to keep knowledge up to date with current technology., • Ability to handle confidential information., • Good communication skills, even when under pressure., • Attention to detail., • Ability to follow established IT policies and procedures., • Willingness to develop role as business grows., • Good analytical and problem-solving skills., • Ability to manage own workload and prioritise jobs appropriately., • Ability to research unfamiliar topics and to keep knowledge up to date with current technology., • Ability to handle confidential information., • Good communication skills, even when under pressure., • Attention to detail., • Ability to follow established IT policies and procedures., • Microsoft Windows Server, • Active Directory, • Office 365, • Microsoft Windows 11/10, • iOS, • PC/laptop hardware, • Multifunction, plotter, laser and label printers, • Server/storage hardware, • Virtualisation technology, • Networking - switches, routers, wireless and VPN, • £28,000 - £30,000, • 25 days holidays plus bank holidays, • Monday - Friday 08.30am - 5pm - in office role, • Free on site parking, • Pension scheme, • Cycle to scheme work, gym onsite, • Hardship fund If you’re looking for some more information, then please give us a call Speak to Amy Hutcheson Principal Consultant T:E:

?? Preston?? Full-time | Permanent Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities... • To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary., • To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people., • Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are up to date., • To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures., • To create user accounts for new starters on AD, Email systems and ERP systems, • Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA’s., • To install and configure operating systems and other software to agreed standards., • Assist in the compilation and maintenance of an accurate inventory of hardware and software., • Good analytical and problem-solving skills., • Ability to manage own workload and prioritise jobs appropriately., • Ability to research unfamiliar topics and to keep knowledge up to date with current technology., • Ability to handle confidential information., • Good communication skills, even when under pressure., • Attention to detail., • Ability to follow established IT policies and procedures., • Willingness to develop role as business grows., • Good analytical and problem-solving skills., • Ability to manage own workload and prioritise jobs appropriately., • Ability to research unfamiliar topics and to keep knowledge up to date with current technology., • Ability to handle confidential information., • Good communication skills, even when under pressure., • Attention to detail., • Ability to follow established IT policies and procedures., • Microsoft Windows Server, • Active Directory, • Office 365, • Microsoft Windows 11/10, • iOS, • PC/laptop hardware, • Multifunction, plotter, laser and label printers, • Server/storage hardware, • Virtualisation technology, • Networking - switches, routers, wireless and VPN, • £28,000 - £30,000, • 25 days holidays plus bank holidays, • Monday - Friday 08.30am - 5pm, • Free on site parking, • Pension scheme, • Cycle to scheme work, gym onsite, • Hardship fund If you’re looking for some more information, then please give us a call Speak to Amy Hutcheson Principal Consultant T:E:

Cyber Security Analyst Trainee – No Experience Needed Launch your career in IT & Cyber Security – starting today. Looking for a career change? Currently employed but want something more secure and future-focused? Or maybe you're between roles and ready for a fresh start? ITOL Recruit’s Cyber Security Placement Programme is designed to help you break into one of the UK’s most in-demand industries with zero experience required. Train online at your own pace and begin your journey into IT and Cyber Security in as little as 1–3 months. Please note this is a training course and fees apply. Job guaranteed – complete the programme and get a job or your money back. Our candidates earn £30,000–£40,000. Why Cyber Security? Cybercrime is rising every year, and businesses of all sizes urgently need skilled professionals to protect their systems, networks, and data. Cyber Security isn’t just a job — it’s a long-term, resilient career. How It Works Step 1 – Accredited Online Training Start with globally recognised certifications from CompTIA, the industry leader in IT and Cyber Security training. • CompTIA A+ (Core1 & Core2), • CompTIA Network+ Step 2 – Practical Hands-On Labs Cyber Security is practical. You’ll gain real-world experience through lab simulations that allow you to practise: • Configuring networks, • Troubleshooting systems, • Identifying vulnerabilities Step 3 – IT Technician Placement (£30K–£40K) We work with you to secure your first role as an IT Technician, IT Support Analyst, or Helpdesk Engineer. While gaining real industry experience, you’ll unlock your second phase of training, including: • CompTIA Security+ We Get You Hired We’re not new to this. ITOL Recruit has 15+ years of experience helping career changers and new job seekers enter the IT industry. Our programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. Complete the programme, follow the process, and if you don’t land a job, you get your money back. “I started with no IT experience. Within months I was working in a Helpdesk role and now I’m progressing into Cyber Security. The structure and support were incredible.” Ready to Start? If you’re analytical, motivated, and ready to protect organisations from cyber threats, we’ll help you turn that ambition into a secure and rewarding career. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

IT Manager | Preston Salary £50,000 - £60,000 Location - Preston - Hybrid Options Available We are looking for a versatile IT Manager to take full ownership of our technology environment. You will be the "go-to" person for all things tech, bridging the gap between our daily operational needs and our long-term digital growth. This is a hands-on leadership role where you will manage a small team, oversee third-party vendors, and ensure our Preston site (and remote workers) stays connected and productive. Core Responsibilities & Operations * Team Leadership: Line management of the IT Support team (Helpdesk/Desktop Support). You'll provide mentorship, set clear SLAs, and manage staff development. * Infrastructure Oversight: Monitoring and maintaining the health of on-premise and cloud servers, storage, and networking hardware. * Business Applications: Act as the internal lead for our core business software (ERP, CRM, and Finance systems), managing updates, user access, and troubleshooting. * Vendor & Contract Management: Managing relationships with ISPs, hardware suppliers, and software vendors to ensure we get the best value and service levels. * Asset Management: Maintaining a full inventory of hardware and software assets, ensuring a clear "refresh cycle" for laptops, mobiles, and servers. * Budgeting: Planning and managing the annual IT CAPEX and OPEX budgets, providing clear reports to the Board on spend vs. value. Technical Environment The ideal candidate will have broad experience across: * Microsoft Ecosystem: Expert-level administration of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). * Operating Systems: Comprehensive knowledge of Windows 10/11 and Windows Server (2016-2022). * Networking: General management of Wi-Fi access points, switching, and basic routing. * Virtualization: Familiarity with managing virtual environments (e.g., VMware or Hyper-V). * Cloud Productivity: Managing user identities and groups via Azure AD / Entra ID. * Hardware: Experience with Dell, HP, or Lenovo hardware and print management solutions. Experience & Qualifications * Experience: Proven track record as an IT Manager, Lead Engineer, or IT Operations Lead. * Communication: Exceptional ability to explain technical concepts to non-technical staff and directors. * Education: A degree in IT or equivalent professional certifications (MCSE, ITIL, or similar). * Local Knowledge: A strong understanding of the Preston/North West business landscape is a plus. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. To From Record Yes No Always use these settings

Helpdesk Administrator - Preston.

?? Preston?? Full-time | Permanent Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities... • To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary., • To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people., • Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are up to date., • To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures., • To create user accounts for new starters on AD, Email systems and ERP systems, • Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA’s., • To install and configure ope...

Job Title: 1st Line Support Engineer – Service Desk Location: Preston, UK (Office based) Salary: £28,000- £30,000 DOE + Benefits Employment Type: Full Time About the Company Our client is a growing MSP based in Preston, delivering managed IT, cloud, and security services to a variety of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture. Role Overview We are seeking a 1st Line Support Engineer to join a busy service desk team. This is a early-career role for someone with 1+ years’ IT support experience, providing technical assistance to clients and escalating more complex issues to 2nd Line engineers. Key Responsibilities * Provide 1st line support for client IT issues via phone, email, or ticketing system. * Troubleshoot and resolve basic issues with Microsoft 365 / Office 365, Windows PCs, laptops, and endpoint devices. * Assist with password resets, account management, and software installations. * Escalate more complex issues to 2nd Line engineers as appropriate. * Maintain accurate ticket documentation and keep clients updated on progress. * Ensure SLAs are met and provide excellent customer service. Essential Skills & Experience * 1+ years’ experience in IT support, helpdesk, or 1st line support, ideally within an MSP or managed IT environment. * Basic knowledge of Windows desktop and server environments. * Familiarity with Microsoft 365 / Office 365. * Good communication and customer service skills. * Ability to learn quickly and follow guidance from senior engineers. Desirable Skills * Basic understanding of networking (TCP/IP, DNS, DHCP). * Exposure to Intune, Azure, or virtualisation (VMware / Hyper-V) is advantageous. * Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) Benefits * Competitive salary with a yearly performance-related bonus * Training and career development support * Pension scheme * Friendly and collaborative MSP environment with great progression opportunities Set2Recruit are acting as an employment agency in relation to this vacancy

Company descriptionJoin Our Team as a Vehicle Technical AdvisorAre you an automotive professional ready for a new challenge ? Passionate about vehicles and providing exceptional service? As a Technical Advisor at The AA, you’ll play a crucial role in assisting customers and contact centre staff wi

IT Helpdesk Technician - 6 Month FTCOur OpportunityAre you a knowledgeable, customer-service focused IT Technician looking for your next career step? Do you want to work as part of a collaborative, positive team within a growing, multi-disciplinary consultancy? Are you passionate about expanding y

PRS is seeking a dynamic and experienced Helpdesk Manager. Extensive knowledge of CAFM systems and Helpdesk management.

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Job Description Our client is a specialist software provider, looking for a Spanish speaking Technical Helpdeskto act as the first point of contact for customers. Key Responsibilities of the Spanish Speaking Technical Helpdesk Triage inbound support tickets and route to the correct technic.

Bristol (Office Based) Competitive Salary + Bonus + BenefitsAre you a HVAC Specialist with hands-on expertise in fault diagnosis across a range of ASHPs?Ready to transition off the tools and into an office-based Technical Helpdesk role? If so, this could be the perfect opportunity for you.

Job Description Extra Recruitment are currently recruiting for a Helpdesk Advisor to join our client based in Stafford. Helpdesk AdvisorResponsibilities Answer incoming calls from customers and drivers.

Job Description Facilities Helpdesk / CAFM CoordinatorWarrington£13. Temporary – 2 months We are currently recruiting on behalf of a large, well-established Facilities Management service provider for an experienced Facilities Helpdesk / CAFM Coordinator to support a key client contract.

We are seeking a proactive and customer-focused Helpdesk Operative to join our professional support team.

FINTEC recruit is supporting hiring for a Helpdesk role for Technical Support Analyst. At least 2 years of working in a second line technical support helpdesk role.

As a Helpdesk Coordinator, you will be responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. We are recru

We're currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in 14Forty on a full time basis, contracted to 40 hours per week.As a Facilities Assistant, you will use your skills to maintain a high standard of facility management with the wider facil

The ideal candidate will have a background in Helpdesk or property maintenance, along with strong organisational skills and experience using CAFM systems. A reputable Facilities Management provider in Essex is seeking a Helpdesk Administrator to manage client communications and job scheduling.

Property Maintenance Helpdesk Administrator. We have an exciting new opportunity to join Nacro’s national Property Maintenance Helpdesk Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro’s property portfolio. We are looking for an

An established industry player is seeking an IT Helpdesk System Supervisor to lead their global Help Desk operations. In this role, you will oversee the helpdesk environment, ensuring that end users receive timely and effective support.

An established IT solutions business is seeking an IT Helpdesk Technician for its Derby office.

And as a FM Helpdesk Operator with Bellrock, you’ll do it by…. Assist the FM Helpdesk Deputy Manager with new starters in the training and supporting programme when required. Demonstrate efficiency in computer programmes, such as Outlook, Google Chrome, and other helpdesk programmes.

IT Helpdesk Technician Derby Permanent £27,000 Base + Benefits. IT Helpdesk Technician needed for an established + expanding IT solutions business based in Derby. Prior experience of working in an IT Support, Helpdesk, or Service Desk role including repairing / supporting IT equipment and hardware.

A global consulting firm in Greater London is seeking a Global Helpdesk Coordinator to provide effective digital support to clients and colleagues.

A leading IT recruitment firm is seeking a Senior Helpdesk / Service Desk Engineer to deliver high-level technical support to customers.

Line IT Helpdesk Support Engineer, based Waltham Abbey (Hybrid role). The Role – 2nd Line IT Helpdesk Support Engineer. The Skills – 2nd Line IT Helpdesk Support Engineer.

A leading recruitment agency is seeking a Maintenance Helpdesk Coordinator to support a facilities management team in Stoke-on-Trent.

You will support the delivery of high levels of customer service to all stakeholders both by dealing with queries raised during your daily Helpdesk phone shift and emails during administration time. The Employment Services Helpdesk Administrator will be responsible for undertaking telephone calls an

Experience in IT support or helpdesk roles (1st/2nd line).

A growing organisation in St Albans is seeking a Customer Service/Coordinator to join their team focusing on the construction industry.The role involves managing incoming maintenance calls, liaising with engineers, and providing exceptional customer service.The ideal candidate should have strong att

A leading software company based in the UK is seeking an enthusiastic Application Support professional to join their dedicated team.You will provide exceptional support to external clients, ensuring timely incident resolution and maintaining strong customer relationships.The ideal candidate will hav

Join a forward-thinking company as a Junior IT Engineer, where you'll provide essential hardware support and manage IT equipment.This role involves monitoring and resolving technical issues, collaborating with third-party suppliers, and contributing to IT projects.You'll play a vital part in enhanci

A property maintenance company is looking for a Helpdesk Planner/Scheduler to join their team in Warrington.

Als IT Helpdesk Medewerker ben jij het eerste aanspreekpunt voor collega’s met IT-gerelateerde vragen of problemen. Verantwoordelijk voor de implementatie en het onderhoud van het helpdeskticketing systeem.

A leading tech firm in the UK is seeking a Technical Helpdesk Support Agent to provide essential tech support and maintain customer satisfaction.

A leading service coordination company in the UK is seeking an Account Coordinator / Helpdesk Administrator to join their fast-paced operational team.

This role involves managing helpdesk tickets, resolving IT issues, and ensuring high-quality support for teaching and learning.

This role is with the hours of Mon‑Fri 8am‑5pm so the successful candidate will have to be available immediately and must have experience in working on the helpdesk before using CAFM experience and dealt with planning reactive. Must have FM and Helpdesk experience.

A global real estate leader in London seeks a Helpdesk Coordinator to provide exceptional customer service and support in a dynamic environment.

A multi-disciplinary consultancy in Greater London is seeking a knowledgeable IT Technician to provide exceptional support and troubleshooting.This role involves maintaining I.The position offers a fixed-term contract with hybrid working options, a competitive salary, and comprehensive benefits incl

Job Title: IT Helpdesk Engineer. GlobaI IT company is looking for a IT Helpdesk Engineer. IT Helpdesk Engineer - Principal Accountabilities.

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Japanese Speaking IT Helpdesk Engineer - Principal Accountabilities. Assist with pre‑sales and post‑sales activities related to helpdesk proposals. Japanese Speaking IT Helpdesk Engineer.

A leading housing management firm is seeking a Property Maintenance Helpdesk Administrator to support efficient repairs across its property portfolio.