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Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £24K-£30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

At Dexory, we're developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together. We're only interested in the best ideas, no matter where they're from. We have a new opportunity for a Remote Support Engineer to join our fantastic sales team, your primary responsibility is to generate and qualify leads, identify prospects who have a genuine interest in our robotic tech. This role is crucial to our sales pipeline, driving growth and success. As a Remote Support Engineer, you will join our Client Operations team where you will be responsible for ensuring the seamless operation of our autonomous robots by remotely monitoring their performance, diagnosing issues, and providing real-time support to our clients and technical teams. You will play a crucial role in maximizing the efficiency and reliability of our robotic systems. This will be a night shift operating over 6pm-6am; 4 days on and 4 days off. Responsibilities: • Monitor the autonomous operation of robots that are deployed in the field, • Handle incoming alerts and manual interventions as they occur using teleoperation tools, • Experience in a customer-facing technical support or helpdesk role with confidence in responding to customer enquiries, troubleshooting issues, and communicating solutions clearly to non-technical users., • Contribute to the definition, documentation, and implementation of a robust toolkit for expanding the monitoring and operations team, • Collaborate with the engineering and development teams to identify recurring issues and suggest improvements in robot design, software, or processes to enhance overall reliability, • Take responsibility for raising internal tracking tickets for unexpected failures and building reports for the internal team, • Prepare and deliver regular reports on system performance, incident trends, and the effectiveness of remote support efforts to management and relevant stakeholders. Qualifications: • Proven experience in remote monitoring or helpdesk support; speaking to customers directly about technical issues., • Proficiency in using monitoring and diagnostic tools and software., • Excellent problem-solving skills and the ability to think quickly under pressure., • Effective communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders., • Ability to work independently, prioritize tasks, and manage time effectively in a remote work environment., • Ability to work the night shift on a 4 on-4 off rota, • Experience with autonomous mobile robots is a plus *We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: • Performance: High standards, outstanding results,, • Impact: Big challenges, bigger results, • Commitment: All in, every time, • One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: • Private healthcare via Bupa with 24/7 medical helpline, • Life insurance, • Income protection, • Pension: 4+% employee with option to opt into salary exchange, 5% employer, • Employee Assistance Programme - mental wellbeing, financial and legal advice/support, • 25 holidays per year, • Full meals onsite in Wallingford, • Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are unable to provide sponsorship or relocation for this role

Meeting & Events Manager 📍 Leeds 💰 £34,500 🕒 40 hours per week, Monday–Friday (rotational shifts 08:00–20:00) 📄 Full-time, Permanent We are recruiting a Meeting & Events Manager to join a leading professional services workplace in Leeds. This role leads the delivery of meeting room bookings, events coordination, switchboard and facilities helpdesk services, ensuring a seamless client and visitor experience across site. Key Responsibilities • Oversee all meeting room and events bookings, • Ensure rooms are fully prepared (AV, catering, setup), • Manage client enquiries via phone, email and in person, • Coordinate large bookings with service partners, • Maintain booking systems and reporting accuracy, • Act as liaison across facilities, hospitality and security teams, • Support and develop team members, • Resolve service issues and ensure operational continuity Requirements • Leadership experience in corporate, hospitality or 5-star service environments, • Strong organisation and attention to detail, • Excellent communication and stakeholder management skills, • Ability to manage multiple priorities in a fast-paced setting, • Passion for delivering exceptional client experiences 💼 Full benefits package including pension, wellbeing support, discounts and career development.

Why Toshiba Global Commerce Solutions? At Toshiba, we're transforming retail with innovative solutions that tackle everyday challenges. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. Our mission is to turn retail visions into reality by providing expert guidance and cutting-edge technologies. Innovation drives retail success, so we invest in future technologies to keep pace with evolving customer expectations. We work closely with clients to develop strategies and solutions that align with their goals, ensuring their business shines today and in the future. We provide comprehensive Field Maintenance services, IMACD (Install, Move, Add, Change, Dispose) project delivery, Technical Helpdesk Services, and Managed Service offerings to some of the UK and Europe's leading retail brands. Our portfolio encompasses Toshiba products and OEM solutions, supporting our customers with everything from point-of-sale systems to back-office infrastructure. JOB TITLE: Commercial Pricing Manager DEPARTMENT: Service Delivery / Commercial operations LOCATION: 3375 Century Way, Leeds Role Overview - What’s ‘In-store’? We are seeking a detail-oriented Commercial Pricing Manager to join our commercial operations team. This office-based role is critical to our business growth, responsible for developing accurate costings and competitive pricing strategies for our Field Maintenance, IMACD, and Helpdesk service solutions. You will work closely with Service Delivery, Sales, and Finance teams to ensure our pricing models are robust, profitable, and aligned with market expectations. Key Responsibilities: • Develop comprehensive cost models for Toshiba and OEM product service solutions, including Field Maintenance contracts, IMACD project work, and Helpdesk Services, • Create competitive and profitable pricing proposals for new business opportunities and contract renewals, • Analyse third-party supplier costs and negotiate favourable rates with specialist solution providers, • Build and maintain pricing databases, templates, and tools to ensure consistency and efficiency, • Conduct profitability analysis on existing contracts and identify opportunities for margin improvement, • Support the bid process by providing accurate cost breakdowns and pricing rationale for customer proposals, • Collaborate with Service Delivery teams to understand operational costs, labour rates, and resource requirements, • Model Helpdesk service pricing including staffing levels, shift patterns, and multilingual support requirements, • Monitor market trends, competitor pricing, and industry benchmarks to inform pricing strategies, • Prepare financial analysis and pricing recommendations for senior management and director-level stakeholders, • Ensure pricing compliance with company policies and contractual obligations Join Toshiba Global Commerce Solutions and be a key partner in our customers' success. If you share our vision of a seamless, interactive shopping experience, let's drive this together! What We’re Looking For • Proven experience in a costing, pricing, or commercial analyst role within a service-based or technology environment, • Strong financial and analytical skills with excellent attention to detail, • Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and financial modelling, • Experience developing cost models and pricing structures for service contracts, • Understanding of gross profit margins, cost allocation, and pricing methodologies, • Ability to communicate complex financial information clearly to non-financial stakeholders, • Self-motivated with the ability to work independently and meet deadlines Desirable Skills • Experience in the retail technology, field services, or IT services sector, • Knowledge of IMACD/IMAC project delivery, Helpdesk operations, and Managed Services commercial models, • Experience with ERP systems, CRM platforms, or ITSM tools (e.g., ServiceNow), • Understanding of European market dynamics and multi-territory pricing considerations, • Professional qualification in finance, accounting, or business management EEO Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who may require reasonable adjustments because of a disability for any part of the employment process should email to inform of any requests. Diversity, Equity & Inclusion We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). With over 50+ years of commitment to retail, we are RETAIL. Our RETAIL values (respect, empowerment, teamwork, adaptability, leadership) characterize what our employees and clients can expect when they work with us every time and all the time. We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

This is a pivotal role overseeing Room Bookings, Switchboard and Facilities Helpdesk services, ensuring seamless coordination of meetings, events and client experiences across the site.

Were recruiting for an exceptional Meeting & Events Manager to lead front-facing services within a prestigious 5-star corporate environment in Leeds. As Meetings & Events Manager, you will be responsible for overseeing meeting room bookings, switchboard, and facilities helpdesk operations - ensuring

Scheduler / FM Helpdesk Coordinator. JDR Recruitment is recruiting for a. Scheduler / FM Helpdesk Coordinator.

Key Responsibilities Helpdesk Management Receive maintenance requests via phone and email Log service requests into the helpdesk or CAFM system Categorise jobs based on priority and service level targets Provide updates to clients on job status Scheduling and Planning Schedule engineers for r

All round Helpdesk Manager with at least 3 years’ experience in a similar role supporting 6000+ staff and 3 years hands-on experience in a technical support role. Management of the IT helpdesk environment, its performance, call management and efficiency whilst maintaining high service standards.

A facilities management company is seeking an Administration Assistant in Leeds for a full-time role, requiring experience in administration and good IT skills.The position involves supporting operational functions, managing help desk requests, and ensuring compliance with various audits.Benefits in

The ideal candidate will have a strong background in helpdesk management and technical support, with the ability to build positive relationships across the organization.

A leading real estate company is seeking a Multi Skilled Technician to provide comprehensive engineering support at client sites. Responsibilities include maintaining buildings, assisting the engineering helpdesk, and ensuring compliance with health and safety standards. Ideal candidates should have

As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Ensure all Reactive requests raised on the helpdesk have the correc t priority/engineer assigned. We are recruit

Member of The Chartered Institute of Procurement & Supply (CIPS) or similar preferred. Proven experience in a procurement management role, preferably in a professional services environment with understanding of the likely supply chain. Computer literate, especially Excel skills.

A leading global real estate services firm is seeking a Helpdesk Coordinator in Leeds. You will provide exceptional customer service and business support while managing the CAFM system and ensuring effective communication with team members.

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices. An established industry player is seeking an experienced IT Technical Manager to lead a global technical team and enhance IT s

Junior Workflow Helpdesk Technician. We are seeking a Workflow Helpdesk Technician to join our Professional Services team.

Delivering a quality IT experience in line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). All round IT Technical Manager with at least 3 years’ experience in a similar role supporting 6000+ staff, managing a glo

A leading recruitment agency is seeking a Scheduler / FM Helpdesk Coordinator in Leeds to manage maintenance operations. Candidates should have experience in facilities management helpdesk roles and be comfortable using job management systems.

COMPANY OVERVIEWA nationally recognised facilities management provider is expanding its Refrigeration division within the Central region due to continued contract growth. The organisation delivers planned and reactive engineering services across large multi-site retail and commercial portfolios throughout the UK. With a strong infrastructure of mobile engineers and regional support teams, the business provides structured, compliance-led maintenance solutions backed by clear KPIs and service level agreements. The company is known for long-term client partnerships, technical development opportunities, and a stable, well-organised operating model. An opportunity has arisen for a Refrigeration Engineer (PPM) to cover Leeds and Bradford, delivering planned maintenance across multiple retail sites. COMPANY USPStructured National Engineering NetworkMobile engineering teams supported by strong regional management and helpdesk infrastructure. Compliance-Led Service DeliveryClear PPM scheduling, digital reporting systems, and defined service level agreements. Year-Round Operational Support24-hour engineering cover through planned working hours and structured standby rotas. Employee-Focused Benefits PackageCompetitive salary, healthcare, life insurance, and additional financial incentives. JOB PURPOSETo carry out planned preventative maintenance (PPM) across multiple sites, ensuring refrigeration systems operate safely, efficiently, and in full compliance with company and regulatory standards. The role will also support reactive maintenance during peak seasonal trading periods. JOB DUTIES Complete all scheduled PPM visits within agreed timescales. Carry out reactive refrigeration repairs when required, particularly during summer and peak trading periods. Ensure all service documentation and compliance paperwork is completed accurately and submitted in line with company procedures. Identify non-repairable faults and promptly report findings to the Line Manager with suitable replacement recommendations. Maintain up-to-date technical and compliance records at all times. Participate in the out-of-hours standby rota, completing a minimum of four full standby weeks annually (including evenings and weekends). Arrange appropriate cover for standby periods where required and communicate effectively with management. Deliver all work in accordance with Health & Safety regulations and company standards. JOB RESPONSIBILITIES Maintain refrigeration systems to ensure minimal downtime across customer sites. Represent the company in a professional manner when attending client locations. Support the 24-hour engineering service model through standby participation. Deliver work efficiently to meet contractual KPIs and service expectations. Build positive working relationships with site teams and internal departments. Maintain company vehicle and equipment in good working order. SKILLS & EXPERIENCE REQUIREDEssential NVQ or City & Guilds in Refrigeration. Refrigerant Handling Certification (C&G 2079 or equivalent CITB). Time-served apprenticeship. Minimum 5 years’ experience within commercial refrigeration. Full UK driving licence. Strong written and verbal communication skills. Desirable Hydrocarbon refrigerant certification. CO2 refrigerant training. Experience within commercial or supermarket environments. Additional hydrocarbon or CO2 system training. SALARY & BENEFITS £43,874.79 total salary package (inclusive of standby payments) 42.5 hours per week, permanent full-time contract Overtime and travel time paid Joining incentive 33 days holiday (including bank holidays) Private pension scheme Private healthcare Life insurance Employee discount scheme Structured standby rota (minimum 4 weeks annually) Ongoing training and development opportunities Supportive and stable national employer Please call Ant on (phone number removed) and please apply to this advert to prompt a call back

Job Title: Mobile Maintenance Electrician (AST) Contract Type: Permanent Location: Leeds Working Hours: 40 Hours Per Week, 8:00 - 16:00 Monday to Friday Salary: £39,093.85 (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time An exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket clients. The role will involve maintaining and repairing a range of electrical, mechanical plant and equipment in retail outlets, undertaking regular planned store visits to complete reactive, PPMs and minor repairs as requested by the customer (including non-electrical) Key Responsibilities: • Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately., • Complete general repairs and maintenance to customer sites as designated by City Mannagement (e.g. door repairs, general plumbing tasks, flooring etc), • Deliver reactive and planned fire alarm system maintenance., • Conduct emergency lighting tests and repairs., • Complete general repairs and maintenance to customer sites as designated by City management and helpdesk., • Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential • NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance., • City and Guilds 18th Edition., • City and Guilds 2390 or Equivlient, • AM2 / 2391. The ideal candidate: • Full driving license., • Experience using a PDA system., • Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves., • Carried out PPM and reactive maintenance within a similar retail environment. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: • 33 Days Holiday (Inc. Bank Holidays), • Private Pension, • HealthShield Cashback Plan - Reclaim part of your dental/optical costs., • OneCity – Employee Discount Platform, • Employee Value Awards up to the value of £250, • Access to Costco Personal Membership Subscription, • Mental and Physical Health Services (Wisdom, Thrive, SkinVision), • Electric Car Scheme (Criteria Applies), • First Bus Commuter Club – Discounted Bus Travel

About Us: Panda Recycling is a customer-centric, forward-thinking waste and recycling solutions provider with depots across the Wirral, Manchester, Preston, Leeds, Birmingham and Sheffield. As part of the wider Panda Recycling Group, we are an award-winning business focused on growth, sustainability and long-term customer partnerships — and we’re looking for ambitious Business Development Managers to help drive our next phase of growth. The Role: This is a new business, field-based sales role suited to someone who thrives on prospecting, building pipelines and closing deals. You will be responsible for generating new customers through door-to-door B2B sales, while also developing and upselling accounts you bring on board. Following a structured training programme, you’ll be expected to deliver against quarterly targets based on annualised contract revenue. This is a results-driven role with strong commission potential and genuine progression for high performers. Key Responsibilities: Proactively generate new business through door-to-door B2B canvassing within your territory Present Panda’s services professionally, clearly articulating features, advantages and benefits Upsell waste and recycling solutions to existing customers Book and attend appointments with key decision-makers to present Panda’s proposition Manage all inbound enquiries assigned to you and convert opportunities effectively Complete client site risk assessments and site audits accurately Pre-qualify opportunities to ensure business fit and successful credit approval Maintain accurate and timely CRM updates in line with sales reporting standards Monitor competitor activity and market trends within your territory Attend regional networking events to promote Panda’s services Complete weekly KPI reporting and attend regular sales meetings Cross-sell additional services including shredding, hazardous waste and national solutions Work closely with Sales Admin, Service and Operations teams to ensure smooth onboarding Manage your diary effectively and respond to helpdesk queries within agreed SLAs Support the implementation of new services for customers you bring on board About You: A tenacious, driven and positive individual who enjoys hunting new business Motivated by targets, commission and personal success Comfortable working independently in the field while contributing to a wider team Competitive by nature with a strong work ethic and resilience Ambitious and keen to build a long-term sales career with progression opportunities Experience & Requirements Proven success in B2B sales, ideally selling service contracts Confident with door-to-door canvassing and appointment booking Experience in telemarketing or outbound prospecting Waste industry experience is advantageous but not essential Strong organisational and communication skills Confident using MS Outlook, Word and Excel Full UK driving licence We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions

Receptionist Are you a people-focused professional who takes pride in delivering exceptional service? Do you thrive in a busy, varied role where no two days are the same? We’re looking for a warm, organised and proactive Receptionist to be the welcoming face of the MPS and a trusted support to colleagues and Members alike. This is a part-time position, working from our fantastic Leeds office on three set days each week: Wednesday, Thursday and Friday. Our Leeds office is a professional, vibrant and collaborative environment where you'll be at the heart of the organisation. If you're looking for a three day week (Wed-Fri) in a wonderful office setting, this is a fantastic opportunity. You don’t need traditional reception experience to succeed in this role. What matters most is your ability to communicate clearly, build rapport, stay organised, use IT confidently and take initiative. If you enjoy helping others, take pride in getting things right first time, and want to work within a supportive and collaborative team, we’d love to hear from you. Role Responsibility * Deliver a professional, efficient and friendly front-of-house reception and helpdesk service for Members, colleagues and visitors. * Ensure a safe, secure and well-managed office environment by following and promoting all relevant policies, procedures and business rules. * Build strong relationships with internal and external stakeholders to maintain excellent service delivery and meet agreed SLAs. * Provide comprehensive administrative and office support in alignment with operational KPIs and business standards. * Support successful improvements in efficiency, quality and cost. The Ideal Candidate * A natural people person with confident, warm communication skills and a genuine commitment to outstanding customer service. * Experience in hospitality, reception, customer service or office administration is welcome but not essential if you bring strong interpersonal skills. * Confident using Microsoft Office and able to pick up new systems quickly. * Highly organised, detail-focused and capable of managing a varied workload to tight deadlines. * Adaptable, proactive and comfortable working in a continuously improving environment. * Discreet and trustworthy, with experience handling confidential information appropriately. If you’re looking for a role where you can make a meaningful contribution every day, supporting colleagues, enhancing Member experience and helping our organisation run smoothly, we’d love to hear from you. Apply today and bring your positive energy, dedication and professionalism to our team. Shortlisting will take place on a rolling basis, so early applications are welcome. Package Description Alongside a competitive salary, you will also receive: * Up to 10% discretionary annual bonus * 11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us) * 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days) * Private Medical Cover * Healthcare cash plan * 6x salary death in service * Paid volunteering day * A personal GP service enabling you to get a video consultation with an NHS-registered, private GP * Employee Assistance Programme * A range of shopping discounts from major high-street retailers About the Company The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world. We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions. To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core. Application closing date - 15/03/2026 Receptionist - Apply now

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