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Job Title: Asda Fire and Security Technician\n\nLocation: Nottingham\n\nContract Type: Permanent\n\nWorking Hours: 42.5\n\nSalary: £38,481.00 Basic Salary (Inclusive of Standby Payment)\n\nBenefits: Overtime, 33 Days Holiday, Private Pension, Private Health Care, Life Insurance, Employee Discounts,Specialist Tools Provided, Company Vehicle, IT Equipment, Refer a Friend Bonus, Discounts and Cashback at hundreds of supermarkets and retailers.\n\nDue to continued success and exciting growth within our business, we’re expanding our team to support new client contracts across the UK. You’ll become part of a supportive, collaborative team where your contribution is valued, development is encouraged, and there are genuine opportunities to progress as the business continues to grow nationwide.\n\nWe have an exciting opportunity for a Fire & Security Technician role. This position is responsible for carrying out repairs and planned preventative maintenance of fire & security equipment across Asda sites.\n\nKey Accountabilities:\n\n * To undertake maintenance and repairs in accordance with KPIs set by the customer including, but not limited to response, repair, first fix, and closure.\n\n * To ensure all planned, reactive and statutory works designated to a CCTV engineer is carried out in accordance with contractual obligations as set out in the City FM Bookcase.\n\n * To complete the PPM works within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures and satisfactory standards.\n\n * To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt out of hours will be referred to the specialist in the first instance.\n\n * To identify non-repairable faults in equipment and propose corrective course of action.\n\nKnowledge, Skills and Abilities:\n\nEssential:\n\n * GCSE standard\n\n * Electrical Competency Qualification (NVQ/City & Guilds)\n\n * CCTV IP/analogue systems\n\n * Fire alarm systems\n\nDesirable:\n\n * IPAF licence holder (training will be provided)\n\nThe ideal candidate:\n\n * Ability to work with minimum supervision\n\n * Communication skills (written and verbal)\n\n * Full driving licence\n\n * Ability to distinguish colours to the standard required for maintenance and repair of electrical/ electronic equipment and appliances

We are seeking a customer-focused IT Support Technician to act as the primary point of contact for technical support across regional operations. This role combines technical expertise with strong service delivery, providing both onsite and remote assistance to ensure a smooth technology experience for end users. As a key member of the regional IT function, you will manage the full ticket lifecycle, collaborate with global IT teams, and build strong relationships with users through professional and empathetic support. This position offers the opportunity to develop expertise in enterprise IT operations and grow toward leadership responsibilities within service delivery. Key Responsibilities Service Desk Ownership • Act as the first point of contact for all technical support requests across multiple sites, managing the helpdesk queue with timely resolution and clear communication, • Provide both onsite and remote support, ensuring a professional and user-focused approach while documenting all activities according to established processes, • Identify recurring issues and escalate potential delays or risks appropriately Technical Support • Support a wide range of IT systems including desktop environments, productivity tools, and business applications, • Manage user accounts and access across enterprise platforms such as directory services and core business systems, • Maintain IT asset inventory, including hardware tracking, system documentation, and coordination with suppliers Infrastructure & Network Support • Assist with network operations including local connectivity troubleshooting and telephony systems, • Support patching, security practices, and data backup/recovery processes, • Apply sound judgment when working with business-critical systems Collaboration & Training • Work closely with distributed IT teams to resolve complex issues and share knowledge, • Coordinate with third-party vendors as needed, maintaining accurate documentation, • Deliver basic user training on systems and tools where required, • Follow software licensing and security standards Requirements Experience • Experience working in a structured service desk or helpdesk environment with performance expectations (e.g., response times, ticket quality, user satisfaction), • Experience in a Windows-based enterprise environment, including user account management and directory services, • Experience supporting users across multiple locations remotely, • Background supporting enterprise-level applications (e.g., ERP, CRM, or similar systems) Technical Skills • Ability to troubleshoot a range of issues across hardware, software, and network layers, • Understanding of how to differentiate between device, network, and application-related problems, • Familiarity with IP-based telephony systems, • Experience supporting and guiding end users with varying levels of technical knowledge Education & Certifications • Relevant qualification in Information Technology or equivalent practical experience, • Industry certifications (e.g., CompTIA, Microsoft) are beneficial Language Requirements • Professional proficiency in English required, • Additional European language skills are advantageous

Within our IT Helpdesk Technician career programme, you will: 100+ hours of live instructor-led online training 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included) Real-world project work getting you j

A national health service organization in Nottingham seeks a Procurement Helpdesk Leader to oversee a team delivering compliant customer service.You will manage complaint handling, facilitate process improvement, and monitor performance.Ideal candidates will have customer service experience in regul

An IT services company in the United Kingdom is seeking a Junior Helpdesk Consultant to join their team in Northampton. The role offers a salary of £28,000 and includes telephone and remote support for Sage 200.

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

We are looking for a dynamic Support Person to join our Helpdesk team. The helpdesk operates 7 days a week from 8am to 8pm.

Helpdesk & Support Duties: Respond to IT Helpdesk tickets as part of the wider support team Provide 1st line support, handling a range of user queries and issues. We are looking for an experienced and customer focused IT Helpdesk Technician to join our clients team and provide high quality technical

We are hiring a Junior Helpdesk Consultant to join our client in Northampton.

A dynamic recruitment agency is seeking an experienced IT Helpdesk Technician to provide high-quality technical support to both remote and office-based colleagues in Nottingham.

A health services company is looking for an IT Support Team Leader to drive the performance of its IT team and provide exceptional support to users. You will manage escalated technical issues, mentor IT support engineers, and ensure efficient operations within the helpdesk. This role requires strong

What skills and experience we're looking for.Monitoring of Finance Team Helpdesk; dealing with all queries and assigning requests to members of the whole Finance team to ensure that these are all dealt with promptly and professionally and that an efficient and effective service is provided to all th

A leading facilities management company in Greater London is seeking a Facilities Assistant to manage the Helpdesk and improve guest experiences.

As Helpdesk Administrator, you will be:. As Helpdesk Administrator, you'll have:. Keywords: Helpdesk Admin Facilities.

Log, categorize, and prioritize tickets accurately, escalating to senior helpdesk or infrastructure engineers when needed. IT Helpdesk, Service Desk, or technical support. IT Helpdesk / Service Desk (greater ownership, more complex issues).

Working as a Service Desk Engineer / 1st Line Support IT Helpdesk Analyst you will provide first and second line IT support, handling helpdesk queries, troubleshooting issues and delivering excellent customer service. Previous experience in an IT support, helpdesk or customer service environment. Se

A social housing management firm is seeking a Helpdesk Administrator in Greater London to act as the primary contact for residents reporting repairs.

Minimum 1 year of customer service experience (helpdesk or similar environment desirable). If you're enthusiastic about providing great service and thrive in a busy helpdesk setting, we'd love to hear from you. Helpdesk Operative – Headington.

As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk.

As a Technical Support Helpdesk Representative.

London - United Kingdom # IT Helpdesk Support## Overview## Job descriptionPrima could be the place for you. To help fuel that growth, we need a IT Helpdesk Support to join our Engineering team.

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support.The successful candidate will provide first-line support, manage service requests, and contribute to a collaborative team environment.The apprenticeship, commencing o

A prominent retail company in Cornwall is seeking a Support Technician to join their Service Desk team.In this full-time role, you will provide technical support to colleagues, troubleshoot issues, and assist with service improvements.Ideal candidates will have strong communication skills and experi

As a front-line technician, you will assist the IT Helpdesk, support senior technicians, and troubleshoot user issues.

Skills and experience we're looking for in our IT Helpdesk Officer. Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross, but you will be based across all of London. About The IT Helpdesk Officer Role.

A prominent educational institution in the UK seeks a proactive IT Technician to join their IT team.This role involves maintaining and enhancing the college's IT infrastructure, providing technical support, and managing classroom AV equipment.The ideal candidate will hold a Level 3 IT qualification

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services.

A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley.

Due to continued investment and growth, another exciting opportunity for a helpdesk administrator has arisen. This role is ideal for someone with helpdesk experience or a willingness to be trained in a dynamic, upcoming business with a drive to progress further. Prioritise workloads; multitasking is

Bright Purple is recruiting on behalf of a leading enterprise client for an experienced L2 Desktop Support / Helpdesk Engineer to join their Tier 2 Workforce Technology team based full‑time in Bishopsgate, London.

The role involves covering the helpdesk in the absence of the operative, vetting service requests, and ensuring efficient task management. A leading facilities services provider is seeking a Helpdesk Administrator to manage service requests and maintain customer satisfaction.

We are seeking a proactive and organised Hub and Helpdesk Coordinator to oversee the day‑to‑day operation of the URC Resources Hub and deliver an efficient, user‑focused helpdesk service. URC Resources Hub & Helpdesk Coordinator.

A trusted property services provider in Greater London is looking for a candidate to manage their FM Help Desk.Key responsibilities include answering calls within 10 seconds, logging requests accurately, and effective communication with contractors and requestors.The ideal candidate should demonstra

Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready. Within our IT Helpdesk Technician career programme, you will:.

A leading service provider based in Orpington is seeking an experienced Helpdesk Administrator.

As a Facilities Assistant responsible for the Helpdesk you will be part of the Workplace Experience team, collaborating with colleagues to inspire customer moments of delight and pursue amazing outcomes each day.

An educational organization in Greater London is seeking an experienced IT Technician to join their IT team.The successful candidate will be responsible for managing IT services, responding to ICT support requests, and providing maintenance for all IT hardware and services.This role offers 25 days o

A New York City agency is seeking a qualified IT support technician to provide user support for hardware and software queries.Responsibilities include logging and tracking tickets, identifying system issues, and conducting inventory for agency equipment.Ideal candidates should have experience in a M

Japanese Speaking IT Helpdesk Engineer. Global IT company is looking for an IT Helpdesk Engineer. Japanese Speaking IT Helpdesk Engineer - Principal Accountabilities.

A leading resource management company in the UK is looking for a proactive Hub and Helpdesk Coordinator to manage daily operations and provide user-focused support.

The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

A prominent guest services company in Greater London is seeking a Reception & Helpdesk Manager to lead a team of 12 in delivering exceptional service.

Helpdesk Administrator – Enfield (Hybrid Opportunity).

As Reception Manager, you will oversee the seamless day-to-day running of Reception and Helpdesk (a team of 12: 10 Reception, 2 Helpdesk), ensuring every interaction reflects Rapport’s commitment to excellence. Leading, inspiring, and developing the Reception and Helpdesk teams to deliver outstand

A financial services company in Greater London seeks an IT Helpdesk Analyst to provide first and second-line support to users in the investment banking sector.

Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors. We are actively seeking a Helpdesk Administrator to join our client in St Albans.