Do you have the gift of the gab, a flair for organisation, and a love for creating brilliant guest experiences? We’re looking for a Sales & Reservations Assistant who can charm guests from the first “hello” to the final “cheers!” This isn’t your average desk job. You’ll be at the heart of the action – the person who turns enquiries into bookings, and bookings into buzz. Think of yourself as part matchmaker, part memory-maker, part smooth operator. What you’ll be doing (aka your superpowers): Being the first friendly voice our guests hear – whether it’s a quick table booking or a big group celebration. Handling enquiries with speed, sparkle, and spot-on accuracy. Working closely with our management and events team to keep diaries full and guests grinning. Upselling like a pro – because why book just a table when you could book a whole experience? Keeping systems tidy, details sharp, and communication flowing. What we’re looking for (aka your vibe): Confident, chatty, and warm – people just like talking to you. Organised with an eagle eye for detail (you’ll never confuse a table for 4 with a table for 40). Sales-savvy – you enjoy hitting goals and celebrating wins. A team player who knows how to have fun while keeping things professional. Experience in hospitality, events, or reservations is a bonus, but we’ll happily train the right personality. What’s in it for you (aka the perks): A buzzing workplace where no two days are the same. Training and support to help you shine and grow. A team that celebrates wins, birthdays, and everything in between. Competitive pay plus staff perks and discounts. So, if you’re ready to turn enquiries into excitement and make every guest feel like a VIP, we’d love to hear from you.
Pay: £42,000.00 - £48,000.00 per year Site: Herne Hill / Brixton Hours: 5 day working week / 42-48 hour contract Pay: £42,000 to £48,000 including retention + performance bonuses (up to £7,000) New Opening: December 2024 Covers: 75 -150 cover site Opening times: Mon: Closed Tue: 9am-5pm(Kitchen: all day) Wed-Sat: 9am to 1030pm (Kitchen: 9-4) Sunday - 9am -5pm (Kitchen: 9-4)Events: 1-4 / month We are looking for a Kitchen Manager / Head Chef who communicates well and can build, nurture and develop a new(ish) team. This Kitchen Manager / Head Chef role has lots of opportunity to create and innovate, working with different menus for our events and most importantly directly with both Company Owners as we grow, adapt, change and develop. We opened our larger second site last December; over 2 floors with a banging sound system and a large pedestrianised square out front with additional 50-70 covers. We are a neighbourhood restaurant, bar and event space in Herne Hill / Brixton and we are looking for a Kitchen Manager / Head Chef who wants to work in and help inspire an innovative food culture of seasonal menus ( x 3 changes per year + events menus). We have an open plan kitchen; leading a 6-man team. The concept is all day dining, with brunch and lunch for 6 days / week, plus dinner for 4 nights a week. Events will also contribute much to our revenue as we grow. Our Kitchen Manager / Head Chef will work in a brand new kitchen, run the service, keep the kitchen well-organised, assist with menu and staff development and keep the team motivated. The Head Chef will work directly with the two company directors as well as the GM; their direct line manager. Our passion for food, design and music is reflected in our seasonal, quality ingredients; colourful, plant-filled interiors and funky Latin playlists. This place has a buzz, something you can help us grow more and more and be a really fun party and food corner of the community, Role Description This is a full-time Kitchen Manager / Head Chef role located in Herne Hill / Brixton. As a Kitchen Manager / Head Chef at Archie's Herne Hill, you will be responsible for overseeing the kitchen operations and managing a team of chefs. Your day-to-day tasks will include menu planning, food preparation, supervising kitchen staff, ensuring quality and consistency in dishes, and maintaining cleanliness and hygiene standards. This is an on-site role. Proven experience as a Head Chef or in a similar leadership role in a busy kitchen Strong culinary skills and knowledge of various cooking techniques Ability to execute creative and innovative menus Excellent understanding of food safety and sanitation regulations Strong leadership and communication skills Ability to work well under pressure and in a fast-paced environment Attention to detail and ability to maintain high standards of quality Ability to manage and motivate a team of chefs Flexibility to work evenings, weekends, and holidays as requiredValid food handling certifications Note: Please ensure that your qualifications and experience align with the requirements of this role. What we can offer you: 42-48 hour week average - 2 x 4 day working weeks / month (once whole kitchen is running perfectly) Opportunity for career advancement Work with a small management team with influence Staff outings and parties Quarterly bonuses Regular team incentives and rewards Free staff meals (on shifts longer than 6 hours) Cycle to work scheme 30% discount on food when visiting the restaurant A complimentary congratulations meal for you and up to 3 guests when you complete your probation Job Types: Full-time, Permanent Benefits: Casual dress Company events Cycle to work scheme Discounted or free food Employee discount Store discount Experience: Kitchen management: 5 years (required) Food safety: 5 years (required) Work Location: In person
We are looking for enthusiastic and talented Kitchen Assistant with Full UK Drivers Licence willing to be trained up to kitchen manager, to join our team at our kitchen in Nine Elms / Stockwell area. Our small team is well known for being friendly, enthusiastic & dynamic, with fabulous customer service. We pride ourselves on delivering a balance of knowledgeable service with warm personable hospitality. What we are looking for: Team player who communicates well with all colleagues Good punctuality, someone who is reliable, trustworthy, and honest Sense of urgency with a ‘Can Do’ attitude Have a genuine passion for cooking Previous experience within the hospitality industry and food safety training would be ideal but not essential Have Level 2 Food Hygiene Certificate (Must) Willingness to be trained up to Kitchen Manager Full UK Drivers Licence (Clean licence - 3yrs+) (Must) Experience of driving a manual van (Must) Able to work early morning and evening shifts Valid DBS Certificate (Must) Willing to participate at catering events Lives in South West London Job Responsibilities: Learning recipes and cooking dishes to our expected high quality and standards Provide support to chefs during food preparation and service Assist Kitchen manager with collection of catering ingredients Help the kitchen manager carry out daily HACCP and opening & closing checks in accordance to food safety regulations Must ensure kitchen appliances, equipment, work surfaces, floors and walls are cleaned, sanitised and well maintained on a daily basis to industry standards Assist the kitchen manager when receiving and unloading deliveries whilst making sure stock is stored properly by tidying and maintaining storage rooms attend training online and in person Staff Benefits: Flexible working hours Free staff meals on duty Staff discounts on catering Opportunity to participate at events and earn extra Wage: Part-time £14.00 per hour Job Types: Part-time hours: Hours per week depend on booked catering order Schedule: Morning, Afternoon and some evening shifts Flexitime Monday to Friday Weekend availability South West London Area: London: Would suit someone who lives in the South west London area, as there will be some early morning starts. Work Location: · In person
We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care
Team Member- Birley Bakery Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Team Member to join the Birley Bakery Team. The company benefits our Team Member will receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Team Member are: • To finish, warm up, pack and serve the range of food and beverage offerings of the shop to walk in customers and/or delivered orders., • To work as an effective part of a team to ensure the operational standards as set and expected by the company are achieved and maintained. The Experience & Qualifications required of our Team Member are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Strong customer service experience, • To work as an effective part of a team, • Excellent communication skills The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Team Member at Birley Bakery then apply by forwarding your up to date CV to the link below.
Upstairs at The Department Store is truly one of London's hidden gems. A cool rooftop members club in the heart of Brixton; with a bar & restaurant, roof terrace, 2 private dining rooms and 2 events spaces in an architecturally stunning building - a truly unique venue to work at. We are looking for a full time and a part time bartender to join our team. What's in it for you?: • £13 p/h plus service charge (Usually £3-£6 p/h depending on number of hours worked etc), • Free staff meals at lunch and dinner, • Minimum 2 days off per week, • Cycle to work scheme, • Working with nice customers - as it's a members bar, customers are well behaved and treat you with respect, • Training & development to help you to advance your career, • Opportunities to progress - we like to promote from within Our ideal candidate is somebody who: • Has experience in a bar that offers quality cocktails, • Has experience in a fast paced environment, • Is well presented, with a positive attitude & high standards, • Cares about giving the customer a great experience, • Is a team player and shows respect to all members of staff, • Has a passion for beverage, food and hospitality, along with the eagerness to continually learn We look forward to meeting you!
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Master chef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec • Ensure smooth kitchen operations from setup to closing. • Maintain exceptional cleanliness and food safety standards. • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own Masterchef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy
Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.