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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    il y a 4 jours
    £14–£16 par heure
    Temps plein
    Croydon, London

    Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Assistant Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Recruit, train and retain your team, • Deliver an exceptional and consistent guest experience, • Have input on menus, suppliers, events, and new ways of working, • Maximise profitability at every level of the business whilst maintaining high standards., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £16ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company

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  • Plumber
    Plumber
    il y a 19 jours
    £30000–£35000 par an
    Temps plein
    London

    We are seeking a skilled, reliable, and experienced Plumber to join our organisation. The successful candidate will play an important role in supporting the continued growth of the business by delivering high-quality plumbing installation, maintenance, and repair services across residential, commercial, and industrial premises. This role requires a hands-on professional with strong technical ability and a commitment to safety and workmanship standards. KEY DUTIES AND RESPONSIBILITIES: They will mainly be responsible for the following tasks- • Interpret drawings and specifications to plan plumbing system layouts, • Install, assemble, maintain, and repair plumbing systems, pipes, valves, and fixtures, • Measure, cut, and prepare pipe work using appropriate hand and power tools, • Join and secure pipes by welding, soldering, fusing, cementing, or screwing, • Test installations for leaks and faults and carry out necessary adjustments, • Diagnose and repair plumbing faults, including burst pipes and defective components, • Carry out routine maintenance to prevent system failures, • Calculate material requirements and maintain accurate records of work completed Skills, experience and qualification required for the role. The successful candidate should demonstrate the following: • A high level of attention to detail and technical accuracy, • Ability to work independently and as part of a team, • Strong organisational and time-management skills, • Manual dexterity and confidence using plumbing-specific hand and power tools, • Ability to work under pressure and respond effectively to feedback, • Good communication and interpersonal skills A minimum of three years’ experience in a similar plumbing role is desirable. Additional Information This position is suited to a qualified and experienced plumber who is committed to delivering professional standards of workmanship and contributing positively to the ongoing development of the business. Working Hour: 37.5 Hours per week

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  • Business sales executive (Property Services)
    Business sales executive (Property Services)
    il y a 29 jours
    £35000–£40000 par an
    Temps plein
    Raynes Park, London

    Job Overview – Business Sales Executive (Property service) We are recruiting a proactive and commercially minded Business Sales Executive to support the company’s business development and client relationship management activities within the UK residential property market, with a particular focus on serving Chinese-speaking client groups (including landlords and tenants). This role will play an important part in the company’s property services operations by identifying client needs, promoting company services, and supporting the achievement of sustainable business growth through a consultative, relationship-oriented sales approach. Key Responsibilities • Communicate with existing and potential clients, including Chinese-speaking clients, landlords, and tenants, to understand their property-related needs and provide appropriate service recommendations., • Support business development activities and assist in identifying new sales opportunities., • Assist in establishing and maintaining long-term relationships with landlords, developers, and key clients, ensuring high-quality customer service and ongoing follow-up., • Act as the day-to-day point of contact for designated clients, providing timely responses and basic advisory support, and assisting with communication regarding service quotations, payment arrangements, and service confirmation matters., • Work closely with internal teams to ensure smooth information flow and efficient service delivery., • Participate in property viewings and project communications as required, supporting client decision-making and service confirmation processes., • Accurately record client information, communication records, quotations, and sales activity information in the CRM system to ensure data completeness and traceability., • Assist in preparing sales activity reports, client summaries, and sales pipeline updates for management reference., • Support marketing and promotional activities targeted at Chinese-speaking clients. Candidate Requirements • Strong interpersonal and cross-cultural communication skills, with the ability to establish and maintain professional and stable client relationships., • An interest in the property services sector, with a solution-oriented working approach., • Ability to manage multiple client enquiries and account matters in an organised manner, with good time management and organisational skills., • Previous experience in sales support, customer service, account coordination, or business development roles is preferred; experience in property or real estate-related roles is an advantage., • Basic understanding of the UK residential property market, or a strong willingness and ability to learn lettings processes, landlord-tenant relationships, and related service content., • Proficiency in using CRM systems and Microsoft Office applications., • Bachelor’s degree or above; discipline not restricted (business, management, finance, marketing, or related fields preferred)., • Fluency in spoken and written Mandarin, with good working proficiency in English; Cantonese language skills are an advantage but not essential.

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  • Sales Accounts and Business Development Manager
    Sales Accounts and Business Development Manager
    il y a 1 mois
    £38000–£45000 par an
    Temps plein
    London

    Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

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  • Waiter / Waitress
    Waiter / Waitress
    il y a 1 mois
    £12.21–£15.5 par heure
    Temps plein
    London

    CALLING ALL HOSPITALITY PRO’S As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. Maintain high standards of the service and make guest experience memorable. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to learn service standards, be cross trained and learn bartending skills, attend coffee training and qualify as barista. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. Know our products, tills and operating systems. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 40h per week. · Salary up to £15.5 per hour

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