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Qualify new meetings (as backup to the SAM). Register new meetings into Cvent (as backup to the SAM). Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties.

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling), you will be accountable for the operational performance, reliability, resilience and continual improvement of one of National Highways' most critical roadside technology services. MIDAS plays a vital role in monitoring traffic conditions across the Strategic Road Network, enabling congestion detection, supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working across organisational boundaries, you will collaborate with operational teams, asset managers, engineering specialists, suppliers, maintainers and service providers to maximise the value and effectiveness of MIDAS throughout its lifecycle, while supporting the successful delivery of ongoing technology transformation initiatives. This is a hybrid role, requiring two days per week in the office, and can be based at any National Highways office location across the UK, with some travel to attend team meetings. Key Responsibilities • Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be MIDAS and taking a lead in the fault, event and problem management of the service., • Analysing the performance, controlling the risks and the issues of the roadside technology services (MIDAS) and directing resources to intervene and to achieve continuous service improvement., • Working with Service design and procurement teams to ensure lessons learnt from operational experience are fed back up the asset life cycle., • Improving performance by developing working relationships between end-users, the suppliers, the installers, asset managers and the maintainers., • Responsible for the service management and robust financial management of contracts, monitoring, assuring and reporting, and leading in the fault, event and problem management of the service., • Analyse service performance data, asset health information, incident trends and operational risks to identify improvement opportunities and drive service enhancements. About You • Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5)., • Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment., • Experience of managing technology services that support operational decision-making, infrastructure operations or safety-critical environments., • Proven experience delivering measurable service improvements through data analysis, stakeholder engagement and supplier management., • Ability to interpret complex technical and operational information and make informed decisions in ambiguous or fast-paced environments., • Excellent communication skills with experience influencing senior stakeholders and presenting service performance information at executive level. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

Job Title: Senior Engineer Corporate Title: Director Location: Bromley At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. You will be joining a core Horizontal Engineering and Architecture team with members based across London, New York, and India, operating as a globally distributed engineering organisation. The team is structured into agile feature teams, each aligned to a distinct set of strategic products. We encourage a collaborative, engineering-led culture with a strong emphasis on technical excellence, continuous learning, and personal development. Engineers are encouraged to challenge existing approaches and contribute to the evolution of our technology strategy and platform. Team is focused on building innovative, scalable, and resilient solutions that advance the platform while delivering measurable business value. Team members are given the opportunity to influence technical direction, contribute to architectural decisions, and solve complex engineering challenges that have a direct impact across Global Markets. This is an environment for engineers who are passionate about technology, enjoy working on large-scale distributed systems, and want to play a key role in shaping the next generation of strategic platforms. We are seeking an exceptional Senior Engineer to help shape the future of our strategic Post Trade Data Platform, a critical component of our long-term data strategy. This is an opportunity to join a horizontal engineering team at the centre of a major transformation programme, with upcoming initiatives requiring the platform to scale to 10x current ingestion volumes while significantly enhancing data accessibility, usability, resilience, and quality. The platform underpins a growing range of business-critical capabilities, including operational intelligence, advanced analytics, and next-generation AI-driven use cases. As we continue to expand its global reach, we are looking for a technical leader who can combine deep engineering expertise with architectural vision to drive the platform forward. • Build innovative, scalable, and resilient solutions that advance the strategic data platform., • Define and drive the architecture and strategy to support the future needs of Operations and the business., • Provide technical leadership through architecture, design, code reviews, and pull request reviews, championing high standards of code quality and engineering excellence., • Mentor engineers and drive continuous improvement in platform capabilities, development practices, and operational effectiveness., • Deep solid expertise in Scala, Java, or another JVM language, including performance optimisation and tuning, • Strong experience with database technologies including Oracle Exadata at scale, MongoDB, Elasticsearch, or similar data platforms., • Solid Cloud and DevOps knowledge, including Linux/Unix, OpenShift/Kubernetes, and Ansible., • Experience building and supporting reactive, event-sourced systems., • Hands‑on experience with Apache Spark and Apache Flink., • Strong understanding of Apache HTTP, Envoy, and REST API design., • Experience working with Protobuf, Avro, and Parquet data formats., • Knowledge of Iceberg, Databricks, and Hadoop ecosystems., • Follows TDD, ATDD and Clean Coding practices and used to setting up or working in an environment using CI/CD using tools such as Jenkins with build tools like Gradle, • Experience of Scrum/ Agile methods, • Experienced in using design patterns and following best software engineering practices, • A team player with strong interpersonal skills, e.g. collaborative working skills, • At Bank of America, we strive to prioritise employees' health and wellbeing - it's what makes us a Great Place to Work., • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner., • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons., • We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum., • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum., • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc., • Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan., • Access to an Employee Assistance Program for confidential support and help for everyday matters., • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution., • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. #J-18808-Ljbffr