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Join the Royal Mail Team! \n Are you ready to make a difference? \n Royal Mail is looking for enthusiastic and dedicated individuals to join us as flexible (temporary) postal delivery drivers. \n If you have a passion for community service and love being on the move, this is the perfect opportunity for you! \n Whether you're seeking a new challenge or looking to work in a dynamic and meaningful environment, we'd love to hear from you. \n What We Offer \n\n • Active Work Environment: No two days are the same.\n, • A job you can be proud of: Be part of a service that connects people and businesses every day.\n, • Competitive Pay: Enjoy competitive rates and the flexibility to fit work around your lifestyle.\n\n What We're Looking For \n\n • Driving Licence: Full, manual UK driving licence with no more than 6 points ? you'll be driving a Royal Mail van as part of your round.\n, • Physical Fitness: Be prepared to walk 20,000 steps a day, get in and out of your van regularly, and carry a mailbag weighing up to 16kg.\n, • Flexibility: Shifts can vary, so we need team players who can adapt at short notice.\n\n Your Role \n As a Post Person with Driving, you'll be the face of Royal Mail in your community, ensuring letters and parcels are delivered come rain or shine. You'll drive round your delivery area, completing parts of your route on foot, providing exceptional service and ensuring every item reaches its destination safely. \n You're expected to securely deliver all items on your route, including handling and delivering election materials and certain items (such as food products or alcohol) in line with Royal Mail business standards. \n This role is more than just a job; it's a vital service at the heart of every neighbourhood. If you take pride in your work and are happy to work flexibly, we want to hear from you. \n Important to Know \n While large parts of the role involves walking, driving a Royal Mail delivery van is also a key requirement. This is a great opportunity for those who enjoy being outdoors and staying active throughout the day. Please note: you'll be required to pass a driving assessment when you start. \n Pay & Shifts \n The table below outlines the pay rates applicable for roles within our Delivery Offices. The rates displayed are payable for the entirety of your shift where the shift description criteria is met. \n Rates could be subject to change during busy periods, Angard staffing will communicate any change to your pay rates in advance. \n Guaranteed Hours: From 2nd November to 24th December - guaranteed minimum of 20 hours per week \n (Full rate card with all shift breakdowns will be received on application) \n Shift - Shift Description = Pay Rate \n\n • Day Shift - Starts and finishes between 05:31 and 19:59 = £13.69 per hour\n, • Dawn Shift - Starts between 02:01 and 04:00 = £14.61 per hour\n, • Early 05:00 Shift - Starts between 04:01 and 05:00 = £14.61 per hour\n, • Early 05:30 Shift - Starts between 05:01 and 05:30 = £14.61 per hour\n, • Evening Shift - Finishes between 20:00 and 21:39 = £14.38 per hour\n, • Late Shift - Finishes between 21:40 and 01:59 = £15.14 per hour\n, • Night Shift - Three hours across 23:00 and 05:00 = £16.44 per hour\n\n Interested? Let Us Know! \n If this sounds like the right opportunity for you, we encourage you to register your interest today. \n While this is a temporary role, there may be potential for it to become permanent. \n Take the first step toward joining a team that keeps the country moving.

People Business Partner Salary £37,000 to £42,000 (DOE) 12 – month FTC Hybrid Home & Folkestone Are you a credible HR Business Partner that can slot in quickly to a large matrix business model? Do you enjoy Business Partnering with key stakeholders while managing complex ER cases? Would you like to be exposed to a FCA regulated organisation? If so, this could be a great chance to join Saga plc on a 12-month FTC. You'll be covering some key resource while our colleagues are managing an exciting HRIS project. As a People Business Partner at Saga, you will be responsible for the delivery of the operational people agenda to ensure alignment to initiatives and policies. Partnering the Leadership team in Insurance and working closely with various stakeholders to create a future-focused people-led culture, build capability and ensure the people plan supports our growth ambitions and improves the colleague experience. You will analyse and leverage people data to enable the business to grow and transform. Our Working Approach At Saga, we embrace a hybrid work model—mainly working from Folkestone 2 to 3 days a week, with the weekly cadence of every Wednesday together. Occasional travel to our London office may be expected. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As part of the People Partnership team, you will play a pivotal role in delivering strategic people initiatives and fostering a positive work environment, understanding the nuances of each business area, aligning people plans with business objectives and optimising the colleague experience. The role demands a combination of strategic foresight, meticulous data management, and exceptional interpersonal skills to ensure the seamless operation and continuous improvement of all our People functions. You will be responsible for; • Enabling better capability and performance at every level. • Embedding our purpose and values within leadership and colleague behaviours, challenging leaders when necessary, to ensure a positive culture. • Promoting inclusivity where all colleagues are able to bring their full selves to work, where they are welcomed and feel able to speak up. • Managing the colleague lifecycle so that every touchpoint is a positive experience for colleagues. • Participating in external and internal networking to stay connected with business trends and changes. • Delivering proactive, data-driven support to business areas. • Providing insights and solutions that enhance workforce productivity and engagement. • Leading and successfully concluding ER cases. • Managing risk by ensuring compliance with employment legislation. The Ideal Candidate You will have already worked in a People / HR function, ideally for a large customer centric organisation and can demonstrate strong business acumen along with the following skills and experience; • Excellent communications skills, able to challenge and influence across a fast paced environment. • Confidence in stakeholder management skills, adapts well to business specialisms. • Has previously worked across Project & Change Management. • Can demonstrate good systems and people data skills. • Strong knowledge of employment legislation that is current and relevant. • Knowledge of latest People trends and how strategic partnering is optimised. Desirable: • Ideally have CIPD level 5 or above. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-KA1 TPBN1_UKTJ

Guest Experience Continuous Improvement Lead £28000 to £32,000 Permanent Hybrid / Crawley or Folkestone – 3 days a week in the office, with travel as required by the business At Saga, we believe that great customer experiences are about more than the products and holidays we offer, they're about how we make people feel, the care we show and the way we put our customers first, especially when things don't go to plan. As a trusted specialist serving people over 50, we're passionate about creating memorable experiences for our customers, whether they're travelling with us on one of our holidays or cruises or engaging with another part of our business. We're now looking for a Guest Experience Continuous Improvement Lead to join our team and help us take the way we support our guests to the next level. This is an exciting opportunity for someone who is passionate about customer service, enjoys developing people and has a real eye for spotting ways to make things better. Working closely with the Head of Guest Experience, you'll play a pivotal role in improving how we manage complaints, support our colleagues and deliver fair, consistent and empathetic outcomes for our guests. You'll combine hands-on involvement in complex customer complaints with coaching, quality assurance and continuous improvement. From helping colleagues build their confidence and capability to reviewing processes, improving customer communications and identifying lessons we can learn, you'll help ensure every interaction reflects Saga's commitment to excellent service. You'll also support the day-to-day leadership of the Guest Experience team, helping to create a positive, collaborative environment where colleagues feel supported to do their best work. As well as improving the experience for our guests, you'll have the opportunity to make a meaningful difference to the experience of the people delivering that service. If you're a customer-focused leader who enjoys solving problems, developing others and turning feedback into positive change, this could be a fantastic opportunity to make your mark at Saga. We work in a hybrid way at Saga both at home and in the office at least 3 days a week Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our Guest Experience Continuous Improvement Lead, you'll play a key role in ensuring our guests receive a consistently excellent experience, while supporting and developing the team. Your responsibilities will include: • Supporting the day-to-day leadership of the Guest Experience team, coaching and developing colleagues to deliver high standards of customer service and complaint resolution. • Overseeing complaint handling to ensure cases, including complex and escalated complaints, are investigated and resolved fairly, empathetically and within agreed timescales. • Reviewing customer correspondence and compensation decisions to ensure consistency, quality and alignment with Saga's standards, tone of voice and relevant industry regulations. • Identifying and leading opportunities to improve complaint handling processes, workflows and ways of working, helping to enhance efficiency and customer satisfaction. • Carrying out quality assurance reviews, monitoring team performance and using feedback and lessons learned to identify training needs and improve service delivery. • Supporting workload management and service level performance, addressing operational challenges and helping the team manage peak periods or disruption. • Building strong relationships with colleagues across Saga, overseas partners and suppliers to ensure customer concerns are resolved effectively. • Supporting the introduction of new systems, guidance and procedures, while championing a culture of accountability, collaboration and continuous improvement. The Ideal Candidate We're looking for someone who genuinely cares about the customer experience and understands the difference that a thoughtful, fair and empathetic approach can make. You'll be a confident and supportive leader who can help colleagues develop, navigate challenging situations and deliver consistently high standards. You'll enjoy getting to the heart of a problem, identifying what could be done better and turning those ideas into practical improvements. Just as importantly, you'll be comfortable balancing customer needs with business requirements, making considered decisions and building strong relationships across teams. You'll ideally have: • Experience leading, coaching or supervising a customer service, complaints or customer relations team. • Experience within the travel or hospitality sector. • Strong experience investigating and resolving customer complaints, including more complex or escalated cases. • Excellent written communication skills, particularly when drafting customer letters and responses to sensitive situations. • A proven ability to coach, develop and motivate colleagues to achieve high standards. • Strong organisational skills, with the ability to manage competing priorities and meet deadlines. • The ability to make balanced, fair and customer-focused decisions. • Excellent attention to detail and a genuine commitment to quality. • Strong interpersonal and stakeholder management skills, with the ability to build positive working relationships. • A proactive, resilient and solutions-focused approach, with a willingness to challenge existing processes and find better ways of working. • The ability to lead by example, encourage accountability and create a supportive team environment. • A commitment to continuous improvement and your own personal development. Desirable: • Knowledge of ABTA guidance and Package Travel Regulations. • Experience using CRM or complaint management systems, such as Zoho Desk. • Experience implementing process improvements or service enhancement initiatives. • An understanding of quality assurance methodologies and performance management. Above all, you'll be passionate about delivering excellent service, treating customers fairly and helping colleagues succeed. You'll bring empathy, professionalism and a positive attitude, with the confidence to make decisions and the curiosity to keep looking for ways to improve. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-HG1 TPBN1_UKTJ

Delivery Driver / Self Employed Courier Earn £60 - £100+ per delivery day, plus up to £2,500 extra in Christmas bonuses. Looking for local delivery work this Christmas? Join Evri on a regular local round, with agreed delivery days and flexibility within your delivery day. Typical rounds take around 4 - 6 hours to deliver. Once your agreed deliveries are complete, your day is yours. What you can earn Up to £300 - £500+ per week from parcel deliveries Potential hourly earnings of £14–£19, depending on your deliveries and the time taken Additional earnings from extra deliveries when available Daily fuel support payments Early access to earned income through Onsi You're paid for every parcel you deliver Christmas bonuses, paid weekly Last week, 622 new couriers received a Christmas bonus on top of their normal parcel earnings. You could earn an extra £100 - £250 per week between now and January 2027, up to £2,500 in total. Complete your agreed round on the qualifying delivery days to earn your bonus. Payments are made weekly, so you don't have to wait until Christmas is over. New to self employment? As a self-employed courier, you'll deliver a regular local round on days agreed in advance. You have flexibility within your delivery day, supported by route optimisation tech and daily fuel support payments. What you'll do Collect parcels from your local Evri delivery unit at an agreed time, then deliver your round in the surrounding area. Our route optimisation tech helps you plan your deliveries efficiently. Join more than 30,000 Evri couriers delivering for some of the UK's biggest brands. Apply today and start earning in time for Christmas. TPBN1_UKTJ

As a Solution Architect, you will be responsible for defining end-to-end solution architectures that align with business objectives, technology strategy and architectural standards. Other accountabilities will include: • Producing and maintaining solution architecture artefacts, including high-level and detailed designs, integration patterns, data flows and deployment models., • Ensuring solutions are secure, scalable, resilient, supportable and cost-effective throughout their lifecycle., • Evaluating technology options and make informed design recommendations based on business value, risk, and long-term sustainability., • Reviewing and approving solution designs through established governance and assurance processes., • Identifying, assessing, and managing architecture risks, assumptions, dependencies and technical constraints., • Ensuring compliance with enterprise architecture principles, security policies, regulatory requirements and technology standards., • Contributing to the continuous improvement of architecture frameworks, governance processes and standards., • Acting as the architectural lead across change initiatives, supporting successful delivery from concept through to implementation, • Supporting planning, estimation and delivery activities by providing architectural guidance and technical expertise., • Translating complex technical concepts into clear and actionable information for both technical and non-technical audiences., • Influencing decision-making through evidence-based recommendations and effective communications., • Presenting solution options, risks and recommendations to governance forums and senior stakeholders., • Promoting architecture best practice, modern engineering principles and design excellence across technology teams., • Supporting the development and adoption of reusable patterns, reference architectures and architectural standards., • Working with third-party suppliers and partners to ensure external solutions align with architectural standards and business requirements., • Reviewing supplier proposals, technical designs and implementation approach to ensure quality and value for money. As our new Solution Architect, you will have proven experience delivering quality technical designs on time and to an appropriate level of detail and quality. • Experience in technical analysis of complex systems, • Exposure to EA frameworks including TOGAF, • Experience with Azure, • Exposure to DevOps tooling, • System integration design, • Understand of route-to-live and environment requirements and design, • Ideally have a Degree in Technology, Engineering, or another related field, • Experience in agile, product-led, or hybrid delivery environments As a Solutions Architect at Saga, you'll play a key role in turning ambitious business ideas into practical, scalable technology solutions. Working at the heart of our Technology team, you'll help shape how our systems, platforms and services come together to support our customers and our strategic priorities. You'll partner with business leaders, technology teams and delivery colleagues to understand what we're trying to achieve, then design the technology solutions that can make it happen. From making important architectural decisions to navigating technical risks and ensuring solutions are secure, scalable and fit for the future, you'll have a real influence on how Saga evolves. In this broad and varied role, you'll support across Saga Plc, partnering with teams across our Travel, Insurance and Publishing businesses, solving complex problems and seeing your ideas move from concept to reality. You'll join us at a pivotal point in our technology transformation as you contribute to the growth of our architectural function. We work in a hybrid way at Saga, both at home and in the office. This role requires you to have an ad hoc presence in both our Folkestone and London offices once or twice a month, allowing us to collaborate and share success as a business. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues., Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference - more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform #J-18808-Ljbffr

Lead Database Developer Salary £55,000 to £60,000 depending on experience Permanent Folkestone Hybrid As our new Lead Database Developer, you will be the senior technical specialist responsible for improving the performance, scalability, and engineering quality of Saga's Customer Hub data solution. The Customer Hub is a critical strategic platform sitting at the very heart of Saga with over 10 million customer records and is constantly growing. As we continue to serve more customers and embark on new and exciting partnerships as part of our wider growth strategy, your role in sustaining this high-performing database is crucial to our success. This database supports customer data management, customer matching, partner integrations, data processing, and customer data distribution across Saga's technology landscape. This role helps ensure that data solutions are designed and optimised to support efficient, secure, and scalable customer data capabilities. You'll act as a technical authority for Customer Hub data engineering and performance optimisation, driving best practice, supporting delivery teams, and ensuring the platform continues to support strategic business initiatives, partner integrations, and customer data quality objectives. We work in a hybrid way at Saga, both at home and in the office. This role requires you to be working from our Folkestone office at least once a week, allowing us to collaborate and share success as a business. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our Lead Database Developer, you will provide expert guidance on database technologies, lead complex development initiatives, and ensure the reliability, performance, and continual improvement of our data platforms. Other accountabilities will include: • Investigating performance bottlenecks across customer data processing and integration flows. • Improving SQL code, stored procedures, and data-processing logic to support efficient delivery. • Leading complex performance analysis activities and translate findings into practical engineering improvements. • Supporting delivery teams in shaping efficient data models, data flows, and integration patterns. • Helping ensure customer data services are engineered to meet performance, security, and quality expectations. • Providing technical input into solution decisions that affect data quality, partner integrations, and strategic delivery. • Identifying opportunities to improve the efficiency of customer data processing and storage usage. • Supporting data lifecycle and retention requirements through well-designed engineering approaches. • Assessing data growth trends and recommend design improvements to support future scalability. • Developing and improving automated deployment and validation approaches for data changes. • Supporting integration of data change delivery within CI/CD pipelines • Implementing automation to improve delivery quality, repeatability, and engineering productivity. • Supporting release planning by assessing the performance and data impact of proposed changes. • Helping define validation criteria for data changes, integration flows, and performance-sensitive releases. • Working with delivery teams to confirm that changes are engineered to meet performance and quality expectations. • Contributing to post-release learning by identifying opportunities to improve future delivery outcomes. • Providing technical guidance on data design, SQL development, performance, and scalability. • Supporting code reviews and engineering improvements for data-related changes. The Ideal Candidate The successful candidate will bring a strong track record of improving data solution performance, increasing engineering quality, automating delivery processes, and ensuring customer data capabilities continue to support partner integrations, strategic initiatives, and business growth objectives. This includes experience performing activities such as API performance analysis, query optimisation, code tuning, delivery automation, release validation, data model improvement, and proactive scalability planning. You will need to demonstrate the following skills; • Expert knowledge of Microsoft SQL Server development, data engineering, and performance optimisation. • Extensive experience analysing query behaviour, execution plans, indexing approaches, and performance diagnostics. • Strong experience designing and improving high-volume transactional data solutions and business-critical applications. • Advanced Transact-SQL development and optimisation skills. • Experience improving large-scale customer data processing systems. • Experience analysing and improving integration and data-processing performance. • Experience implementing CI/CD pipelines for data-related delivery. • Strong PowerShell and automation scripting capabilities. • Experience using Azure DevOps, GitHub, or similar delivery platforms. • Knowledge of deployment automation practices and repeatable engineering controls. • Strong analytical, problem-solving, and root-cause analysis skills. • Experience improving performance and resilience within business-critical systems. • Ability to manage multiple priorities within a fast-paced Agile delivery environment. • Strong communication and stakeholder management capabilities. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

As our Head of Strategic Operations, you'll look beyond the here and now to define our long‑term technology direction, exploring emerging trends, challenging supplier roadmaps and identifying opportunities to strengthen our capabilities. Reporting to our Technology Operations Director, you'll work across teams, business units and strategic suppliers; you'll influence at a senior level, champion evidence‑based decision‑making and ensure Technology Operations is aligned with Saga's wider business ambitions. You'll help us balance innovation with resilience, manage long‑term technology risks and dependencies, and ensure our technology strategy supports a seamless, relevant and valuable experience for our customers. If you're passionate about technology strategy, future‑focused thinking and making a meaningful difference, this is an opportunity to shape Saga's evolving technology landscape. We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it'll be with a real purpose in mind. You will be required to attend our London and Folkestone office on an ad‑hoc basis, in line with business needs. Role Responsibility As our of Strategic Operations you will be responsible for developing and maintaining a forward‑looking (24-48 month) technology horizon view for Technology Operations, identifying emerging risks, opportunities and market shifts that may impact Saga's strategic position. Experience working with a technology MSP would be of advantage. Other accountabilities will include: • Identification of remedial actions including budget provision to mitigate risks whilst also identifying required change activity., • Continually scanning the external technology landscape and translating insights into structured options and strategic recommendations for the Technology Operations leadership team., • Challenging and shaping supplier roadmaps to ensure long‑term alignment with Saga's enterprise technology direction and to avoid dependency, stagnation or unmanaged lock‑in., • Ensuring broader enterprise technology initiatives are understood and appropriately reflected within the retained Technology Operations strategy., • Identifying long‑term technical debt, platform dependency and strategic capability gaps, and recommending structured mitigation or investment options, • Ensuring Technology is onboarded and aligned to ITIL service design principles including capacity, performance and availability., • Understand overall business strategy to create a Technology Operations strategy which underpins strategic goals., • Converting strategic direction into clear influence across the retained organisation, ensuring future‑facing thinking is embedded in governance forums and decision‑making processes., • Acting as deputy to the Technology Operations Director, providing leadership continuity and representing Technology Operations in strategic and cross‑functional forums when required., • Ensuring Technology Operations is aligned with wider enterprise technology programmes and transformation initiatives, operating beyond functional boundaries where required., • Supporting the development of long‑range technology positioning papers, investment cases and strategic narratives that inform executive decision‑making., • Building and maintaining strong relationships across Group functions, business units and strategic suppliers to ensure Saga remains externally informed and internally aligned., • Promoting a culture of disciplined innovation, structured optionality and evidence‑based strategic thinking across Technology Operations., • Ensuring that strategic initiatives and emerging technology opportunities are assessed through a balanced lens of value, feasibility, risk and organisational readiness., • Providing clear insight and reporting on long‑term technology trends and their potential operational, financial and regulatory implications. As our new Head of Strategic Operations, you will have significant experience operating at a senior level in technology leadership. You'll be able to demonstrate a track record of shaping long‑term technology direction in complex, multi‑supplier environments. Experience working with a technology MSP would be an advantage. Other experience required includes: • Experience challenging supplier strategies and influencing roadmap outcomes., • Strong understanding of enterprise architecture principles and operational service models (without owning architectural governance)., • Experience operating within regulated or large‑scale enterprise environments., • Proven ability to operate as deputy or senior strategic advisor to executive leadership., • Strong facilitation of strategic discussions and governance forums., • Clear articulation of complex technical concepts to executive audiences., • Ability to operate across organisational boundaries without formal authority. Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high‑quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference - more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 15%, • Car allowance £4,800 per annum, • Private medical insurance after 1 years' service, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform #J-18808-Ljbffr

Head of Strategic Operations (Technology) £85,000 - £95,000 dependent + car allowance Permanent London/Folkestone Hybrid As our Head of Strategic Operations, you'll look beyond the here and now to define our long-term technology direction, exploring emerging trends, challenging supplier roadmaps and identifying opportunities to strengthen our capabilities. Reporting to our Technology Operations Director, you'll work across teams, business units and strategic suppliers; you'll influence at a senior level, champion evidence-based decision-making and ensure Technology Operations is aligned with Saga's wider business ambitions. You'll help us balance innovation with resilience, manage long-term technology risks and dependencies, and ensure our technology strategy supports a seamless, relevant and valuable experience for our customers. If you're passionate about technology strategy, future-focused thinking and making a meaningful difference, this is an opportunity to shape Saga's evolving technology landscape. We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it'll be with a real purpose in mind. You will be required to attend our London and Folkestone office on an ad-hoc basis, in line with business needs. Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 15% Car allowance £4,800 per annum Private medical insurance after 1 years' service Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our of Strategic Operations you will be responsible for developing and maintaining a forward-looking (24–48 month) technology horizon view for Technology Operations, identifying emerging risks, opportunities and market shifts that may impact Saga's strategic position. Experience working with a technology MSP would be of advantage. Other accountabilities will include: • Identification of remedial actions including budget provision to mitigate risks whilst also identifying required change activity. • Continually scanning the external technology landscape and translating insights into structured options and strategic recommendations for the Technology Operations leadership team. • Challenging and shaping supplier roadmaps to ensure long-term alignment with Saga's enterprise technology direction and to avoid dependency, stagnation or unmanaged lock-in. • Ensuring broader enterprise technology initiatives are understood and appropriately reflected within the retained Technology Operations strategy. • Identifying long-term technical debt, platform dependency and strategic capability gaps, and recommending structured mitigation or investment options • Ensuring Technology is onboarded and aligned to ITIL service design principles including capacity, performance and availability. • Understand overall business strategy to create a Technology Operations strategy which underpins strategic goals. • Converting strategic direction into clear influence across the retained organisation, ensuring future-facing thinking is embedded in governance forums and decision-making processes. • Acting as deputy to the Technology Operations Director, providing leadership continuity and representing Technology Operations in strategic and cross-functional forums when required. • Ensuring Technology Operations is aligned with wider enterprise technology programmes and transformation initiatives, operating beyond functional boundaries where required. • Supporting the development of long-range technology positioning papers, investment cases and strategic narratives that inform executive decision-making. • Building and maintaining strong relationships across Group functions, business units and strategic suppliers to ensure Saga remains externally informed and internally aligned. • Promoting a culture of disciplined innovation, structured optionality and evidence-based strategic thinking across Technology Operations. • Ensuring that strategic initiatives and emerging technology opportunities are assessed through a balanced lens of value, feasibility, risk and organisational readiness. • Providing clear insight and reporting on long-term technology trends and their potential operational, financial and regulatory implications. The Ideal Candidate As our new Head of Strategic Operations, you will have significant experience operating at a senior level in technology leadership. You'll be able to demonstrate a track record of shaping long-term technology direction in complex, multi-supplier environments. Experience working with a technology MSP would be an advantage. Other experience required includes: • Experience challenging supplier strategies and influencing roadmap outcomes. • Strong understanding of enterprise architecture principles and operational service models (without owning architectural governance). • Experience operating within regulated or large-scale enterprise environments. • Proven ability to operate as deputy or senior strategic advisor to executive leadership. • Strong facilitation of strategic discussions and governance forums. • Clear articulation of complex technical concepts to executive audiences. • Ability to operate across organisational boundaries without formal authority. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

Need a flexible way to earn while you study? Fill spare moments between lectures, on your commute or before a seminar with quick online tasks: play mobile games, answer short surveys or try partner offers. Each completed task earns coins that convert into cash or gift cards. YOUR ROLE - Reach a target level in mobile games you enjoy - Complete quick online surveys - Register for trials and offers from our digital partners WHY JOIN - £8 welcome bonus as soon as you finish your first task - Get cash or gift cards for each completed task - New options to choose from every day - Flexible work that fits around your studies REQUIREMENTS - Aged 16+ - A laptop or phone with Wi-Fi - Familiarity with apps, mobile games or online platforms is a plus but not essential PAY Rewards per task begin at about £5 for easy game milestones and reach over £200 for the biggest game offers. You'll see what each task pays before you start, and most students earn their first reward within 20 minutes. START TODAY Hit Apply, sign up with your email and a password, and start earning between classes right away.

Looking for a student job you can do between lectures, on the bus, or waiting for a seminar to start? These online jobs for students are built from short tasks: playing mobile games, answering quick surveys, or trying offers from digital partners. Every task you finish earns coins you can swap for cash or gift cards. This work runs on Freecash, a rewards platform operated by Almedia, where you earn money online by completing short digital tasks. WHAT THE WORK INVOLVES - Take short online surveys - Play mobile games you already like to a set level - Sign up for trials and offers from digital partners WHAT WE OFFER - Flexible student work - Something new to pick from every day - An £8 welcome bonus the moment your first task is done - Cash or gift cards for every completed task WHAT WE ASK - A phone or laptop and wifi - Experience with apps, mobile games or digital platforms is welcome, though not required - Aged 16 or over GETTING PAID How much you earn per task: simple game milestones start at around £5, and the largest game offers pay more than £200. Every task shows what it pays before you start, and most students earn something in their first 20 minutes. Freecash has paid out over $300 million USD to date and carries an Excellent Trustpilot rating from 316,000+ reviewers. HOW TO APPLY Click Apply, add an email and a password, and these online jobs for students open straight away.

Freecash, operated by Almedia, is a rewards platform where you earn money online by taking paid surveys. WHAT THE WORK INVOLVES - Take an online survey from the list - Answer a few questions about products and services - Get paid for your feedback WHAT WE OFFER - Fresh paid surveys added every day

Product Executive (Spanish Speaking) £25,600 - £28,000 per annum, dependent on experience Folkestone Hybrid Are you passionate about travel, love bringing ideas to life, and enjoy making sure every detail is just right? At Saga, we're looking for a commercially minded and organised Product Executive to join our Travel team, supporting the development and delivery of exceptional holidays and unforgettable experiences for our customers. This is a fantastic opportunity to build your career in the travel industry, working alongside a passionate team committed to creating holidays our customers will love. You'll play a key role in supporting our Product Management team, helping turn destination knowledge and supplier partnerships into exciting travel products. From managing contracts and costing briefs to maintaining accurate commercial systems and coordinating with suppliers, you'll help ensure everything runs smoothly behind the scenes. Working closely with teams across the business, you'll contribute to new product development, quality control and operational improvements that make a real difference to the customer experience. We're looking for someone who is proactive, commercially curious and enjoys building strong relationships. You'll bring excellent organisational skills, a keen eye for detail and the confidence to collaborate with a range of stakeholders. Fluency in Spanish is essential, alongside a genuine enthusiasm for travel and a desire to create the best experiences for our guests. This requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our new Product Executive you will be responsible for providing administrative support for Product Managers. Other accountabilities will include: • Creating all contracts, including Terms and Conditions, annexes, and variations • Ensuring all contracts are signed, logged, and managed to agreed timelines • Creating and updating Trip Planners (product costing briefs) for Product Managers to review and sign off • Conducting year-on-year rate comparisons and commercial analysis • Raising and maintaining date grids accurately • Supporting Product Managers in securing allocations with suppliers • Assisting Product Managers in negotiating supplier rates • Supporting the development of new tours and researching innovative ideas to excite customers • Planning and booking familiarisation (FAM) and educational trips for colleagues and trade agents • Populating and maintaining commercial fields within the internal system • Building and maintaining strong collaborative working relationships with other departments, particularly Product Operations, to ensure smooth business operations • Acting as the escalation point for quality issues and responding with a customer-first mindset • Setting up new tour content within the internal system and approving where required • Serving as the escalation point for supplier overbookings and stop-sale requests • Liaising with the Health & Safety team to ensure new suppliers are fully assessed and compliant • Representing the company at trade shows, corporate functions, and occasional overseas educational trips • Taking ownership of assigned products and supplier relationships while acting as their internal champion across departments. The Ideal Candidate As our Product Executive, you will have prior experience supporting product, contracting and operations teams within travel. You will be a confident communicator in Spanish, both verbal and written. Aswell as being able to demonstrate the following skills and attributes; You will also need to demonstrate the following skills and experience: • Creating, reviewing, and managing supplier contracts • Commercial awareness and rate analysis • Strong administration skills in a fast-paced environment • High attention to detail and numeracy skills • Strong written communication and presentation abilities • Proficient in Microsoft Office (Excel, PowerPoint, Word) • Data accuracy and reporting • Skilled in supplier relationship management • Deadline and timeline management • Clear reporting and follow-up Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ