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Arriv a is a lead in g Eu rop e an p as s e n ge r transp ort p artn e r, o p e ratin g in 11 coun tries a cros s th e U K an d E u rop e . T h e co m p an y em p loy s a roun d 35, 000 p e op le , d e liv e rin g mor e th an 1.5 b illion p as s e n ge r jou rn e y s conn e ctin g p e op le an d co mm un ities s af e ly , re liab ly an d s u s ta in ab ly . We h av e s tron g ro ots d at in g b ack t o 1938, an a m b itiou s gr ow th an d s u s ta in ab ility a ge n d a, an d a con tinu ous ly d e v e lop in g relationsh ip with I Squ are d Cap it al – a glob al in f ras tru ctu re inv e s tme n t f un d man ager - wh o a cqu ire d Arr iv a in 2024. We are looking for an ACE Product Owner to join our Arriva Customer Experience (ACE) team on a full time, permanent basis. This role will be based at either our Sunderland or London office. T h e ACE P rodu ct Ow n e r f or W E B w ill work w ith s ta keh old e rs t o p riorit is e in itia tiv e s a n d m an age d e v e lop me n t, an d o p timi s at ion o f ou r Mark e tin g w e bs ites us in g Drup al CMS an d Site Stud io. This role ensu re s s e amle s s con tent m an age me n t, gov e rn an ce , an d us e r e xp e rien ce acros s d igita l p lat f orms , a lign in g with bus in e s s o b jec tiv e s an d b ran d s tand ar ds. Direct re sp ons ib ilities: Produc t Own er sh i p • Def in e an d main ta in th e roadm ap for CMS an d Site Stud io c ap ab ilities ., • Act as th e s ub jec t m at ter expe rt f or Site Stud io co m p on e n ts , t em p lat e s , an d work f lows ., • Ensu re gov e rn an ce an d b e s t p ractice s for con tent cre at ion , pub lish in g, a n d d e s ign cons is tency . Cont en t M an ag em en t & UX • Ov e rs e e creation an d ed itin g of con tent us in g Site Stud io’ s v isu al bu ilder., • Man age reus ab le co m p on e n t s , glob al s t y le s , an d res p ons iv e lay ou ts ., • Imple me n t SE O - f rie nd ly p ractice s , in clud in g s ch em a m arku p an d can on ical lin k m an agem e n t S tak eho l d er Co ll abor ation • Wo rk clos e ly with mark e tin g, d e s ign /U X, an d t e chn ology t e ams t o d e liv e r h igh - qu alit y we b expe rie n c e s ., • Lia is e with extern al v e nd ors an d t e chn ology p artn e rs for CMS enh an ce m e n ts . Wor kfl o w • De s ign an d main ta in en d - to - en d work f lows f or CM S ch an ge s ., • Imple me n t ro le - b as e d p e rmis s ion s a n d ensu re co m p lian ce with gov e rn an ce s tand ards ., • In tegrate workf lows with a gil e s p rin t cy cle s for time ly d e liv e ry o f we bs ite upd at e s ., • Mon ito r w ork f low e f f ici e n cy an d in trodu ce au to m at ion wh e re p oss ib le ., • Prov id e t rain in g an d d ocu me n ta tio n for teams o n work f low p ro ce ss e s an d Site Stud io b e s t p ractice s . Con tinu ou s Im p ro v em en t • Mon ito r p e rf orman c e me tr ics an d us e r fee db ack t o d riv e ite rativ e improve me n ts ., • Sta y upd at e d o n eme rgin g C MS t e chn ologie s an d Site St u d io fe atu re s . Knowledge, skills and experience: • E xp e rie n ce a s a P rodu ct Ow n e r or U X D e s igner fa m iliar wit h CMS env iron me n ts ., • Know le d g e o f Drup al CM S an d Site Stud io., • Stron g und e rs tand in g o f UX p rin ciples , re sp ons iv e d e s ign, a n d SE O., • E xce lle n t s ta keh old e r m an age me n t an d co mm un icatio n s kill s ., • Fami liarity with a gil e m e th od ologie s an d p rodu ct m an ageme n t to ols . Ke y s u cce s s crit e ria f or th is role a re : • A we ll - de f in e d CM S an d Site S tud io ro ad m ap a lign e d with bus in e s s o b jec tiv e s ., • Road m ap co mm un icat e d an d und e rs to od b y a ll s ta keh old e r s ., • Fe atu re s an d enh an ceme n ts p riorit is e d b as e d o n me as u ra b le bus in e s s v alu e ., • Dem ons trab le improve me n t i n cus to me r e xp e ri e n ce an d e n gagem e n t me tri cs ., • Backlo g ite m s a re we ll - groo m e d , p riorit is e d , an d lin ked t o s tra tegi c go als ., • De cis ion s s upp orted b y an aly t ics (e.g ., us e r b e h av iou r, SE O p e rf orman c e )., • KPIs t racked an d re p orted cons is tently ., • Ad op tio n o f n e w CMS cap ab ili ties o r Site Stud io fe atu re s th at enh an ce eff i cie n cy . T h is jo b d e s crip tio n s e ts ou t th e m ain du ties an d re sp ons i b ilities of th e jo b - h old e r. It d oe s n ot cons titu te an e xh au s tiv e or compre h e ns iv e d e s crip tio n of du ties an d t h e jo b h old e r w ill b e re qu ire d to carry ou t an y ad d ition al ta s ks a s an d w h e n re qu e s ted to d o s o b y th e ir m a n ager. Re sp ons ib ilities an d d u ties m ay als o ch a n ge in ligh t of f u tu re bus in es s n ee d s a n d p e rs on al d e v e lop me n t . The closing date for applications is Friday 26th December 2025. Arriva Group reserves the right to close this vacancy early.

Location: HMP Chelmsford- 200 Springfield Rd, CM2 6LQ.We are seeking a dedicated Carpenter inc Locksmith to join our team at HMP Chelmsford, a Category B, Adult/Male prison.Join a team that is more than just a group of colleagues - we work Monday-Sunday as a supportive and driven family, working tog

Location: HMP Chelmsford- 200 Springfield Rd, CM2 6LQ.We are seeking a dedicated Carpenter inc Locksmith to join our team at HMP Chelmsford, a Category B, Adult/Male prison.Join a team that is more than just a group of colleagues - we work Monday-Sunday as a supportive and driven family,.

We are seeking an NVQ level 3 qualified Plumber to join our team at HMP Springhill, a category D male prison as a Mechanical Engineer.Join a team that is more than just a group of colleagues - we work Monday to Sunday as a supportive and driven family, working together to create a safe and nurturing

Job Role: Commercial Gas Engineer.Location: HMP Littlehey- Crow Spinney Lane, West Perry PE280SR.We are seeking a dedicated Commercial Gas Engineer to join our team at HMP Littlehey, a Category C & YOI Male prison.Join a team that is more than just a group of colleagues - we work Monday-Sunday a

A government organization in London seeks an Equality, Diversity and Inclusion Lead to provide strategic leadership on EDI initiatives.

Job Role: Commercial Gas Engineer.Location: HMP Littlehey- Crow Spinney Lane, West Perry PE280SR.We are seeking a dedicated Commercial Gas Engineer to join our team at HMP Littlehey, a Category C & YOI Male prison.Join a team that is more than just a group of colleagues - we work Monday-Sunday a

This is a politically restricted role under the Local Government and Housing Act 1989.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.Contract: Permanent - Full Time.We are seeking a dedicated Handyperson to join our team at HMP The Verne a Category C men's prison.Join a team that is more than just a group o

This mobile role involves leading the strategic delivery and governance for government services, collaborating with senior leaders for improvements, and engaging in stakeholder management. The ideal candidate will possess extensive experience in business operations, strong knowledge in governance, a

Welcome to careers at Gov Facilities Services Limited (GFSL).

A leading recruitment agency is seeking a qualified Legal Counsel to handle complex legal challenges in the reinsurance sector.The role involves supporting procurement, drafting contracts, and providing legal advice on various matters.Ideal candidates will be qualified solicitors with strong communi

Contract: Temporary (FTC until End of Aug 2026) - Full Time 39 hrs per week - Mon-Fri.We are seeking a dedicated Cred Supervisor individual to join our team at a HMP Coldingley, a CATEGORY C, Adult Male prison.Join a team that is more than just a group of colleagues - we work Monday to Friday as a s

Enable effective governance and development of networks to advance the GLA’s diversity ambitions.

Contract: Full-Time, Perm (39hrs).We are seeking a dedicated Mechanical Engineer to join our team at a HMP SWALESIDE, a CATEGORY B, male prison.Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and

A governmental organization in London is seeking a Head of Financial Scrutiny to oversee budget scrutiny and lead a team of scrutiny researchers.

Job Role: Mech/Steam/HTHW (Steam Engineer).Location: HMP The Mount- Molyneaux Avenue, Hemel Hempstead HP3 0NZ.We are seeking a dedicated Engineer - Mech/Steam/HTHW to join our team at HMP The Mount, a category C & adult/male prison.Join a team that is more than just a group of colleagues - we work M

A Registered Nurse is needed to provide specialist palliative and end-of-life care to children and young people at Hope House Children's Hospices.They will work in a supportive team, with opportunities for training and development.

Location: HMP Ford, Ford Rd, Arundel.Contract: Permanent - 39 hrs per week - Mon-Fri.We are seeking an NVQ level 3 qualified Plumber to join our team at HMP Ford, a Category D open adult male prison - as a Mechanical Engineer.Join a team that is more than just a group of colleagues - we work Monday

Dental Nurse needed to assist with chairside support, infection control and patient care.Competitive salary with benefits is offered.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.Contract: Permanent - Full Time.We are seeking a dedicated Handyperson to join our team at HMP The Verne a Category C men's prison.Join a team that is more than just a group o

Solicitor needed to provide legal advice and services in adult social care, immigration, and education matters.