Sales Coordinator
10 days ago
Brentwood
Sales Coordinator Brentwood, Essex £35,000 The role An exciting opportunity has arisen for an organised and proactive Sales Coordinator to join a growing and fast-paced business operating within a highly regulated and customer-focused industry. This is a varied position where you will play a key role in supporting the full sales cycle, managing customer relationships, coordinating orders, and ensuring a high level of service delivery across multiple internal departments. The successful candidate will thrive in a collaborative environment, enjoy building strong customer relationships, and have the ability to manage multiple priorities with accuracy and attention to detail. What will you be doing? • Managing customer accounts and building strong long-term relationships, • Responding to customer enquiries via phone and email in a professional and timely manner, • Processing sales orders and coordinating deliveries through to dispatch, • Liaising with internal departments including Operations, Procurement, and Warehouse teams to resolve supply and delivery issues, • Monitoring stock availability and managing customer orderbooks, • Producing sales quotations, forecasts, KPI reports, and customer presentations, • Analysing customer consumption data and identifying opportunities for growth and improvement, • Maintaining accurate CRM records, forecasts, and reporting documentation, • Supporting continuous improvement initiatives and contributing ideas to improve service levels and operational efficiency, • Assisting senior management and business development teams with additional coordination and reporting activities What will you bring to the party? • Previous experience within a Sales Coordinator, Customer Service, Account Coordination, or similar role, • Strong administrative and organisational skills with excellent attention to detail, • Confident communication skills and the ability to build relationships with customers and internal stakeholders, • Strong Microsoft Excel skills including reporting, pivot tables, and VLOOKUPs, • Ability to analyse data and produce accurate reports and forecasts, • Experience working within a fast-paced, cross-functional environment, • A proactive and solutions-focused approach with the ability to manage multiple priorities, • Self-motivated, dependable, and able to work independently when required, • Aerospace industry experience would be advantageous but is not essential, • Power BI knowledge would be beneficial but is not required