Contract Manager
hace 20 horas
Little Warley
Property Service Contracts Manager Contracts Manager – Social Housing (Voids, Legal Disrepair, Repairs & Maintenance) Location: Brentwood & On-site Company: The Wiggett Group Job Overview The Wiggett Group is seeking an experienced Voids, Legal Disrepair, Repairs and Maintenance Contracts Manager to lead the delivery of social housing maintenance contract in London. This pivotal role involves ensuring that all works are delivered to the highest standards of quality, safety, and customer satisfaction while maintaining contractual and financial performance. As a key member of our Property Services division, you will oversee teams delivering responsive repairs, voids, and planned maintenance works, ensuring compliance with client specifications, service-level agreements, and statutory regulations. The ideal candidate will bring strong technical knowledge, commercial acumen, and excellent people management skills. Key Responsibilities Project & Contract Management • Take full ownership of assigned contracts, ensuring delivery against programme, quality, safety, and financial objectives., • Oversee daily operational activities, including reactive repairs, void refurbishments, and planned works., • Conduct regular site inspections to monitor workmanship, progress, and compliance with specifications., • Lead contract review meetings, ensuring effective communication with clients and internal teams., • Drive continuous improvement initiatives to enhance service delivery and operational efficiency. Procurement & Technical Oversight • Manage procurement of subcontractors, materials, and plant in line with company and client requirements., • Review and approve technical submissions, drawings, and product data to ensure compliance and suitability., • Ensure all plant, equipment, and materials meet specification and safety standards., • Work closely with the commercial team to negotiate supplier and subcontractor terms to achieve best value. Health, Safety & Compliance • Champion a strong health and safety culture across all projects., • Prepare, review, and monitor risk assessments (RAMS) and method statements., • Ensure adherence to CDM Regulations, client safety protocols, and company policies., • Investigate and report on any incidents or near misses, implementing corrective actions where necessary. Financial & Performance Management • Monitor contract budgets, margins, and cash flow to ensure profitability and cost control., • Validate valuations, variations, and final accounts in collaboration with the commercial team., • Analyse KPIs and performance data, identifying areas for improvement., • Support the preparation of tenders, bids, and pricing exercises for new business opportunities. Client & Stakeholder Relations • Build and maintain strong working relationships with clients, residents, local authorities, and internal teams., • Act as the main point of contact for contract performance, queries, and escalations., • Ensure high levels of resident satisfaction through active communication and issue resolution., • Represent the company professionally at client meetings and partnership events. Reporting & Administration • Produce detailed progress reports, performance summaries, and financial updates for senior management., • Maintain accurate records of project activities, variations, and correspondence., • Ensure all contractual obligations, compliance documentation, and certifications are up to date. Required Skills & Experience • Minimum 5 years’ experience managing social housing Voids, Legal Disrepair, maintenance & repair contracts., • Strong understanding of repairs, voids, planned maintenance, and compliance works., • Proven track record of managing multi-trade teams and subcontractors., • Excellent organisational, commercial, and leadership skills., • Experience in preparing and reviewing technical documentation, RAMS, and project programmes., • Sound knowledge of health and safety legislation and construction best practices., • Proficient in Microsoft Office, project management software, and reporting tools., • Excellent communication and client liaison abilities., • Relevant qualifications in Construction Management, Building Services, or a related field (HNC/HND or equivalent). Benefits • Salary - £55,000 to £60,000 + Car Allowance, • Pension scheme, • Company van, fuel card, and uniform provided, • 23 days annual leave + bank holidays (option to buy/sell 3 days), • Ongoing training and development, • Group Life Insurance, • Employee Assistance Programme (EAP), • Virtual GP Appointments & Online Physio Pension scheme