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Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams a...

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams a...

Zotefoams plc is a world leader in cellular material technology, headquartered in Croydon, UK, with additional manufacturing sites in Kentucky, USA and Brzeg, Poland, Oklahoma, USA (foam products manufacture and conversion)and Jiangsu Province, China (T-FIT). We produce lightweight foams for va...

- Business: emap - Brand: ___ - Brand: - Base Location: Croydon, London – Hybrid - Employment Type: Full-time, Permanent - Salary: £25,000 + 20% Bonus About our company and the brand: emap is a progressive B2B media, content, events, subscription and networking business. We connect infl...

Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales ready to pivot into a strategic customer success role?. We’re hiring a commercially minde...

Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil ARR) Previous experience working within a HR-Tech or learning solution. The Ideal Candidate: Previous experience leading a small customer success function ( Previous experience in coaching/mento...

Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil ARR). The confidence to make data and experience led decision that drive development of Customer Success within a start-up business environment. ABR Talent are a specialist recruitment partner s...

Head of Customer Success (Membership Engagement) London Hybrid Up to £50k basic 20% OTE Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales r...

The Director of Customer Success will lead the vision, strategy, and execution of the full customer lifecycle — from onboarding through to renewal and expansion. A mission-led, fast-growing SaaS business is looking for a Director of Customer Success to lead and scale their post-sale customer jour...

Head of Customer Success (Membership Engagement) London Hybrid Up to £50k basic 20% OTE Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales r...

As the Head of Customer Growth Marketing, you will be at the forefront of scaling audiences, driving engagement and increasing revenue through innovative, data-driven marketing strategies. It was the first British newspaper to add a Saturday magazine; the first to give photography the same presti...

Key Responsibilities Define and lead the customer success strategy to drive retention, satisfaction, and growth Own and evolve onboarding, reporting, renewals, and success metrics Build trusted relationships with HR and People team stakeholders in key accounts Deliver impactful, data-led reportin...

Head of Client Services - Programmatic Advertising - £70-£85K base + bonus. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. We encourage applications regardless of ethnic origin, race, re...

Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil ARR) Previous experience working within a HR-Tech or learning solution. The Ideal Candidate: Previous experience leading a small customer success function ( Previous experience in coaching/mento...

As a key member of our leadership team, you will contribute to the strategic direction of the Customer Experience function, aligning it with broader business goals. You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed custom...

To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function and support us in delivering a first-class member experience. As a fast-paced leader in premium bakery, we supply handmade goods to some of the UK’s most exciting names - from

The Director of Customer Success will lead the vision, strategy, and execution of the full customer lifecycle — from onboarding through to renewal and expansion. A mission-led, fast-growing SaaS business is looking for a Director of Customer Success to lead and scale their post-sale customer jour...

Have you successfully delivered +10% growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members?. Can you point to examples where you’ve optimised CRM, and data strategy, to unlock new customer segments?. Our client has an ambitious 5-year strategy t

Head of Client Services - Programmatic Advertising - £70-£85K base + bonus. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. We encourage applications regardless of ethnic origin, race, re...

The Director of Customer Success will lead the vision, strategy, and execution of the full customer lifecycle — from onboarding through to renewal and expansion. A mission-led, fast-growing SaaS business is looking for a Director of Customer Success to lead and scale their post-sale customer j

To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function and support us in delivering a first-class member experience. As a key member of our leadership team, you will contribute to the strategic direction of the Customer Experience fun...

Head of Client Services - Programmatic Advertising - £70-£85K base + bonus. Lead and grow the Client Services department, managing a team of AMs and CSMs. Own client strategy and satisfaction across a portfolio of direct brands and agencies.

Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales ready to pivot into a strategic customer success role?. Head of Customer Success (Members...

Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales ready to pivot into a strategic customer success role?. Head of Customer Success (Members...

London, England, United Kingdom 1 week ago London, England, United Kingdom 1 day ago Head of Client Services with proven Business Development experience Maidstone, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Head of CRM ...

Commercial & Financial Support with the commercial and financial management of the customer account in line with contractual agreements Ensure profitability maintained by cost effective management of third-party partners & supplier Work with Commercial and other Heads of to ensure service deliver...

Customer support : work with Engineering and Product to evolve how we handle issues to ensure stellar service levels Account management : build account management “from scratch” into our ways of working to proactively grow and retain customers Who We're Looking For Experience Start-up /

Social network you want to login/join with: Job Title: Head of Customer Experience (Internally known as Head of Ambassador & Customer Support) Reports to: Managing Director Location: Croydon/ Hybrid - days a week in the office About the Role We're looking for a passionate, forward-thinking, and s...

Assistant to VP Head of Europe and VP Customer Strategy Operational Excellence - 12 Month FTC Join to apply for the Assistant to VP Head of Europe and VP Customer Strategy Operational Excellence - 12 Month FTC role at Jazz Pharmaceuticals Assistant to VP Head of Europe and VP Customer Strategy O

Head of Customer Success (Membership Engagement) London Hybrid Up to £50k basic + 20% OTE Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales...

Position Overview: As Head of Client Success, you will play a key role in designing and delivering Sonata One's client success strategy, working closely with skilled teams to drive real results. We are now looking to recruit a Head of Client Success to join our global team. Own the Net Promoter S...

Head of CRM and Customer Communications (12 Month FTC) Join to apply for the Head of CRM and Customer Communications (12 Month FTC) role at Currencies Direct Head of CRM and Customer Communications (12 Month FTC) Join to apply for the Head of CRM and Customer Communications (12 Month FTC) rol

Reporting to the Retail Director this is a key leadership role, responsible for the delivery of world-class service across a 90-seat Contact Centre (spread across an in-house team and outsource partner), along with an In-Store Customer Services team of 34 and Continuous Improvement team, this fun...

London, England, United Kingdom 1 week ago Senior Business Operations Manager Customer Success London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 months ago Customer Success Director (Job Share, Part-Time: Working Mondays & Fridays Only, Paid Pro Rata) London, England, ...

Improve existing customer success metrics and reporting that provide visibility into the health of our customer base and help us identify opportunities to improve our customer experience Collaborate with other teams to ensure seamless customer onboarding and ongoing support, and to drive customer...

The Head of Customer Success will manage the team of Customer Success Managers globally, to help us to achieve this vision. The Role: The Head of Customer Success is a customer evangelist, ensuring that Disguise maintains a customer-centric focus across all business functions. Cultivate a high pe...

Thank you for your understanding and interest in this role! Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Customer Service Industries Online and Mail Order Retail Referrals increase your chances of interviewing at TheKiddoSpace

Drive customer success and retention: Develop and implement customer success strategies and initiatives to ensure successful adoption and usage of our SaaS products. As a key member of the Customer Success team, you will be responsible for nurturing relationships with assigned accounts and ensuri...

Position Summary: As a Manager of Customer Success , you will lead and inspire a team of talented Customer Success Managers (CSMs) to deliver exceptional client support while driving retention, adoption, and growth. Headquartered in Boston, MA, with hubs across Europe, North America, Australia, a...

Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil ARR). The confidence to make data and experience led decision that drive development of Customer Success within a start-up business environment. Previous experience leading a small customer succ...

About You So what qualities does Head of Customer Relations need to join Virgin Active? You have previous customer service experience in retail, hospitality or leisure, as well as experience in managing a busy contact centre You relish working in a high pressured, service focused and results driv...

Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales ready to pivot into a strategic customer success role?. We’re hiring a commercially minde...

As a Global Head of Customer Success for Medical Affairs, you will be responsible for ensuring our customers’ get the most out of IQVIA’s products and services. In conjunction with the Global Head of Medical Affairs, Chief of Staff, Head of Operations, and Global and Regional Leadership Teams, p

As the Head of Customer Growth Marketing, you will be at the forefront of scaling audiences, driving engagement and increasing revenue through innovative, data-driven marketing strategies. It was the first British newspaper to add a Saturday magazine; the first to give photography the same presti...

Reports to: Brand Director Reports: Customer Campaigns Manager, Partnerships Campaigns Manager Create, plan and execute the overall direct to consumer TSOL marketing strategy, using data and insights to adapt and develop marketing strategies Acquire new customers to the TSOL brand; drive engageme...

Head of CRM and Customer Communications (12 Month FTC). Head of CRM and Customer Communications (12 Month FTC). Head of CRM and Customer Communications.

Job Title Head Of Customer Service Department Customer Service Reports To Chief Operating Officer Primary working location Lapland Head Office – Covent Garden Key Responsibilities: Leadership & Strategy: Develop and implement a strategic vision for the Customer Service department, ensuring alignm...

Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!. Lead the Customer Success strategy for this exciting med-tech scale-up! The Founders want someone to come in with ideas and the confidence to implement/execute them!. Experience within ...