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Boeing Commercial Aviation Services Europe Limited Help us lead the future of commercial aircraft modification within our Boeing Global Services (BGS) EASA Modifications Integrated Project Team (IPT). We are seeking an Airworthiness Engineer to lead commercial aircraft certification programmes, driving safety, quality, and technical excellence. You will apply industry knowledge, experience, and best practices to deliver solutions that meet or exceed customer expectations. The successful candidate will be an integral part of our modification teams, developing, certifying, and integrating commercial aircraft modification solutions across a variety of domains, including cabin interiors, IFE, connectivity, and other emerging technologies. Project assignments may be tailored to organisational needs and candidate strengths, with flexibility to shift focus as priorities evolve. • Lead and manage the route to certification, including the development of change classifications, certification programmes, and compliance checklists, • Liaise with EASA on applications for STC / major design changes, • Assist in development of best practice materials for the design organisation, including development and delivery of training, • Aid the Head of the Design Organisation (HDO and Chief of Airworthiness (CoA) in:, • Monitoring new regulations and GM issued by EASA, • Ensuring that all design activities performed are within the terms of approval as specified in the design organisation approval certificate, • Ensuring the classification of the changes and repairs designed by the organisation is correct, • Checking all compliance documents are prepared as necessary to demonstrate compliance with regulations, as well as for completeness, • Conduct root cause analysis and implement corrective and preventative actions following internal and external audits, as well as occurrences (failure, malfunction, or defect), • Implement strategic initiatives to improve Design Organisation performance, • Aid the Chief of Independent Monitoring Function with technical review of completed projects, • Represent the Office of Airworthiness (OOA) at milestone project meetings (ITCM, PDR, CDR), • Support relevant Review Boards (Technical and Safety), • Occasional domestic and/or international travel may be required, • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement, • Aviation/aerospace industry experience with minimum 3 years within an EASA Part 21 Design environment, • Able to demonstrate a working knowledge of EASA regulatory and airworthiness requirements including (E)TSO, CS-25, CFR Part 25 & EASA Part 21J design organisations, • Must be fluent in English, both written and spoken, • Having right to work in the UK, • A high level of attention to detail and professional integrity, • Positive attitude, willing to learn, ability to work in a multicultural environment, • Good interpersonal skills, willingness to listen to suggestions and ideas from colleagues, • Ability to balance multiple priorities and meet deadlines, • Ability to adapt to other cultures and styles of doing business, • Previous experience as an EASA CVE in a DOA, • Knowledge of commercial aircraft connectivity, • Ability to deliver training via classroom and multimedia The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial, and social well-being. Here’s a snapshot of what we offer: • Competitive salary and annual incentive plans, • Continuous learning - you’ll develop the approach and skills to navigate whatever comes next, • Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way, • An inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs, • Excellent Adoption and Parental leave options, • 23 days plus UK public holidays and a Winter Break between Christmas and New Year, • Pension Plan with up to 10% employer contribution, • Company paid BUPA Medical Plan, • Short Term Sickness: 100% pay for the first 26 weeks, • Long Term Sickness: 66.67% of annual salary from 27th week, • 6x annual salary life insurance, • Learning Together Programme to support your on-going personal and career development, • Access to Boeing’s Well Being Programs, tool and incentives Not Applicable Bachelor's Degree or Equivalent Relocation assistance is not a negotiable benefit for this position. This position does not require a Security Clearance. Employer will not sponsor applicants for employment visa status. This position is not contingent upon program award Not a Shift Worker (United Kingdom) #J-18808-Ljbffr

Join to apply for the Head of Projects - Catering Fit Out role at TieTalent 2 days ago Be among the first 25 applicants Join to apply for the Head of Projects - Catering Fit Out role at TieTalent Get AI-powered advice on this job and more exclusive features. Job Title: Head of Projects - Catering Fit Out Location: Croydon, CR0 4XD Salary: Competitive Job type: Full time, Permanent About us: IFSE Group design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, from the high street brands to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About the role: Due to a high level of enquiries and increasing projects, IFSE seeks a Head of Projects to manage their Project Management team. Role Responsibilities: • Lead and manage the IFSE catering installation Project Management team and function, collaborating with all other internal teams., • Implement systems to provide a holistic view of all projects, including weekly updates and reviews at the Monday Morning Meeting., • Occasionally assist the sales team with client presentations and offer pre-order advice, including site visits and M&E service advice., • Have working knowledge of order processing systems to ensure equipment is procured and received on time, and manage project delays., • Check service drawings, quotations, and M&E specifications for accuracy and coordination., • Prepare and oversee work programs for catering installation projects., • Act as a senior point of contact for clients/main contractors when needed., • Take overall responsibility for Health and Safety on all IFSE sites., • Act as a link between the Sales and Project Management teams to ensure quality service and appropriate expectations., • Collaborate with the Head of Building Works to ensure smooth operations between both project management elements., • Assist with pricing installations when requested., • Allocate new projects to team members and ensure efficient handovers from the sales team., • Oversee installation and fabrication companies to ensure cost-effectiveness, quality, and compliance with program requirements. Ensure an appropriate spread of suppliers to meet demand., • Liaise daily with the project management team to ensure smooth workflows and balanced workloads., • Work with the Compliance Manager to ensure the quality of Risk Assessments and Method Statements (RAMS), checking all sub-contractor RAMS before submission., • Proactively suggest improvements to the PM service., • Provide cover for project managers when they are on leave or managing multiple projects., • Be aware of payment terms and alert finance departments when payment is required prior to delivery., • Conduct site visits with PMs to maintain familiarity with all current projects., • Ensure projects are handed over effectively with all necessary paperwork., • Liaise with Romann Catering regarding maintenance contracts for handed-over projects., • Organise and lead monthly Project Management Meetings., • Ensure the team uses the Site Audit Pro application for site snagging Who we're looking for: • Experienced Catering Project Management Leader with proven experience in overseeing a commercial catering project management function., • Excellent knowledge of all major catering equipment brands/equipment., • Excellent technical knowledge of M&E services requirements for commercial catering installations., • Candidate to be located within 1 hour commute of IFSE Croydon Office, • Candidate to either hold CFSP qualification or be willing to achieve the qualification., • SMSTS Qualification required as well as other compliance qualifications (first aid, asbestos awareness etc)., • Excellent interpersonal skills required to lead the team of 3 project managers and liaise with other departments within IFSE. A positive, pro-active outlook is required., • Excellent Customer Service ethos., • Good understanding of project management IT applications, with the ability to suggest new technologies., • Strong understanding of the Microsoft Office Suite. What you'll receive: • A competitive salary, • Company car (details to be agreed), • Discretionary annual bonus (paid early in the financial year) which is related to the success of the company for the year, • Private Health Care (after 20 weeks service) Generous Company Pension (4% company contribution), • Life cover amounting to 4x salary (after 20 weeks service), • Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave Additional Information: Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Catering Project Manager, M&E Project Manager, Commercial Kitchen Project Manager, Catering Installation Manager, Project Leader, SMSTS Qualified Project Manager may also be considered for this role. 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Job Title: Assistant Branch Manager. Location : Croydon Hours : Full Time 40 hours As an Assistant Branch Manager, you play a pivotal role in ensuring the efficient and profitable functioning of our branch with a primary focus on delivering exceptional customer service. You will lead a dynamic team and collaborate closely with various departments to achieve organizational goals. Benefits : 30 days holiday (including bank holidays) Free onsite parking Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Main Duties: · Identify and convert sales opportunities, motivate the team in upselling incremental products and explore new business opportunities and partnerships through market research and competitor analysis · Ensure comprehensive training for yourself and colleagues in line with company guidelines · Manage all Switch processes and procedures in line with audit criteria · Work within Service Level Agreements, driving performance improvements to meet all branch KPI objectives · Safeguard the branch and its assets, promptly reporting any risks or security events to the Security Manager · Maintain effective communication with your Senior Location Manager and colleagues for collective success · Proactively manage your time to ensure branch performance meets targets. Key Responsibilities: · May be required to work at another location within a reasonable distance · Uphold GDPR rules and stay vigilant against potential cybersecurity threats · Act as an ambassador for the company, promoting company interests at all times · Ongoing completion of training on our platform · Ensure all accidents/incidents are reported following company guidelines · Regularly review and update risk and COSHH assessments, considering changes in processes, equipment or legislation. Skills, Experience, and/or Qualifications Required: · Ability to handle multiple tasks, prioritize effectively and work under pressure · Self-starter with a positive approach to team development and continuous improvement · Demonstrate excellent customer service and lead by example · Previous experience in the car rental industry or a related field · Excellent communication and administrative skills · Computer skills (email, spreadsheets, and the ability to learn/use in-house systems) · Full driving licence (held for 12 months at least) If you are ready to embark on a challenging yet rewarding career path, apply now to be part of our dynamic team! About us: Switch is the largest privately owned leasing company in the UK with 81 locations nationwide. Our Head Office is the heart of our operations, and we're on the lookout for an exceptional Reservations Manager to lead our team to new heights. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! Join us and shape the future with us! APPLY NOW and join us! TPBN1_UKTJ

Role OverviewReporting to the Regional Head of Implementation and Delivery, the Regional Implementation and Delivery Manager leads the end-to-end solutioning, implementation governance and delivery performance of partner programs across the region. Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. The role ensures commercially viable solutions are translated into successful implementations through effective portfolio oversight, stakeholder alignment and disciplined execution, accelerating partner value, customer outcomes and commercial growth.What you doLead the regional implementation and delivery portfolio, ensuring successful execution of partner onboarding and solution deployment initiatives.Translate commercial requirements into scalable, deliverable solutions that balance customer needs, business objectives and operational feasibility.Oversee implementation governance, delivery milestones, risks, dependencies, resources and portfolio health across active and pipeline programs.Facilitate solution design, requirements definition and stakeholder alignment to establish clear scope, delivery approach and success criteria.Partner with Sales during complex opportunities, tenders and partner discussions by providing implementation and solutioning expertise.Coordinate cross-functional stakeholders to validate solutions, resolve issues and maintain alignment on priorities and outcomes.Drive seamless transition from solution design to implementation, ensuring continuity and accountability across teams.Identify, mitigate and escalate portfolio-level risks and blockers to support timely decisions and delivery predictability.Optimize resource allocation and capacity planning to balance demand and improve execution effectiveness.Promote adoption of global standards, governance frameworks and reusable assets to drive consistency and scalability.Monitor performance and provide actionable portfolio insights, reporting and recommendations to leadership.Champion continuous improvement through innovation, lessons learned and data-driven decision making.Who you are7+ years of experience in implementation management, delivery management, solution design, programme management, PMO or related commercial delivery roles.Experience within insurance, assistance, travel, financial services or similarly complex B2B2C environments.Proven track record managing multi-country initiatives, partner implementations or regional delivery portfolios within matrix organizations.Strong commercial acumen and ability to align customer requirements, business objectives and operational execution.Demonstrated ability to influence and collaborate with senior stakeholders across Sales, Product, Operations, IT, Finance, Legal and Compliance.Experience leading cross-functional initiatives and driving outcomes in complex, fast-paced environments.Bachelor degree or equivalent professional experience; project management, business analysis or agile certifications are advantageous.How We Hire Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered. 104008 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | PermanentAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. xrnqpay Join us. Let's care for tomorrow.Job SummaryJob number: 104008Profession: Sales & DistributionType:

History of successful deployments recognised as reference accounts. Establish customer engagement standards across demos, training, go live and support. Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK.

The Head of Customer Support & Care is a senior leadership role responsible for leading Moneybox’s Customer Support and Customer Care teams, as well as the Training & Onboarding function. Experience & Skills Proven track record of leading customer support functions that deliver outstan

Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximise operational efficiencies, and improve customer experience. Are you ready to shape the future of Customer Data Management across the UK and Ireland

Head of International Student Success (Contract) Our client, a respected institution within the Higher Education sector, is seeking a Head of International Student Success on a maternity cover contract. Relevant Skills Leadership of Specialist Teams - Ability to guide, motivate and develop a dedi

The Head of Customer Success, EMEA will be responsible for overall revenue retention and product adoption of a large portfolio of customers and ARR, leading and mentoring regional customer success teams across EMEA. As part of our award-winning workplace culture and commitment to delivering happines

Standard Life in the UK is seeking a Senior Transformation Lead to turn the Customer Office's ambitions into a focused programme of change across Pension and Savings. Working closely with senior leaders, you will oversee a portfolio of strategic projects, align resources and dependencies, and ensure

Fresha is seeking a Head of Customer Retention to lead a brand-new function focused on driving client retention and churn prevention across a global customer base. You will head an initial team of 5–6 specialists and work closely with Commercial, CX, Product, Marketing and Analytics to protect and

We are building a new Customer Success team and are hiring a VP, Customer Success Manager to own our most strategic insurance customers. Act as the account-level voice of the customer, feeding feedback into Sapiens' product and Voice-of-Customer loop. Own the senior relationship for a portfolio of s

National Physical Laboratory in the United Kingdom seeks a Head of Customer Engagement and Adoption Strategy to shape the adoption of the NTC resilient timing services and coordinate with government and industry partners. You will lead market insights, customer needs analysis, stakeholder relationsh

Zen Educate is looking for a Head of Customer Operations to own and scale the UK customer support function for teachers and teaching assistants. The role is based in London and on-site, reporting to the VP of Supply and Operations, and is a full-time leadership position.

Own every customer relationship after signature, as the senior point of contact for their CPO, VP of Data and VP of Engineering. Every customer that goes live without custom code is a customer we can scale to. Every live customer and every active pilot knows you as their point of contact, and you ha

Client Server Limited is seeking a Head of Customer Success to establish a new function for a rapidly scaling technology services company. You will build the CS team and operating model across EMEA, Americas and APAC, implementing health scoring, playbooks, and proactive customer.

Morgan Personal Investing is seeking a Head of Operations to lead an investment operations team across Europe.

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

As Head of Customer Success, you will play a pivotal role in nurturing client relationships and ensuring the delivery of exceptional service, fostering long-term loyalty and growth. Establish metrics and KPIs to measure the effectiveness of customer success initiatives. RMK Talent Solutions is delig

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including but

Daily Mail is seeking an experienced Head of Customer Insight to lead a comprehensive, always-on customer insights function. You will build and own a continuous programme of qualitative and quantitative research, partnering with Brand, Product, Commercial, Strategy and external agencies to deliver a

Head of Customer Relationship Management. We're partnering with an expanding consumer healthcare business to appoint a Head of CRM & Loyalty. Create relevant communications at each stage of the customer relationship.

Quilter plc is seeking a senior leader to own the end-to-end customer and adviser journeys across its Affluent segment. You will drive automation and AI-enabled servicing, balance regulatory requirements with business value, and lead multidisciplinary squads to execute change with measurable impact

UNIT4 NV, a global software company, is seeking a Vice President, Global Customer Support to lead the worldwide support organization and define the strategy, operating model and capabilities that ensure customers achieve successful outcomes quickly and consistently from first contact to resolution.

Head of Customer Success | London, UK | Office-based, 5 days/week | Competitive base + commission & Company Benefits. Heading an initial team of 5–6 direct reports within our wider 74-person CX organisation, you will own the strategy, end-to-end operational execution, operating model design, and p

Credit Technologies, a UK fintech, seeks a hands-on Head of Product to own the product function and customer experience. You will shape strategy, drive discovery, prioritize delivery, and ensure commercially successful outcomes while maintaining regulatory awareness in a fast-growing team.

Our Customer and Bookings teams sit at the heart of the estate planning business unit, guiding people through some of the biggest, most emotionally loaded decisions of their lives, often at life’s toughest moments. You'll lead our Customer and Bookings teams directly, set the strategy for how we s

Building and owning our “always-on” customer insights function - heading a continuous, prioritised programme of qual and quant research - and liaising with Brand, Product, Commercial, Strategy and third party partners to ensure insights serve all well. We’re looking for a confident Head of Cus

HowNow is seeking a strategic Head of Customer to shape post-sale operations across Implementation, Customer Success and Support. You will design a world-class customer operating model, lead a high-performing team, and work with senior customers to deliver measurable outcomes in a rapidly evolving A

As the Head of Customer and Lending Operations, you will provide strategic and operational leadership across customer service and lending operations. Experience of improving customer service and operational processes to support growth, efficiency and good customer outcomes. Annual leave: 25 days of

We're looking for vps of customer success with 4+ years leading customer success or support operations teams to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: customer health-score dashboards, renewal risk scorecards, quarterly business revi

Colossyan is seeking a Head of Customer Success to own retention, expansion, and the customer experience for global enterprises. This player-coach role entails hands-on work with strategic accounts (about 70%) and building the CS team (about 30%), including renewals, expansions, and governance of th

Customer Success teams supporting enterprise or strategic customersWillingness and ability to travel up to 35%A Bachelor’s degree, preferably in a technical or related discipline, or equivalent relevant experienceFamiliarity with SaaS and customer success technologies such as Salesforce, Gainsight

We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment whe

FlatPlan is hiring a Head of Customer Success to lead the teams working with publishers, focusing on onboarding, ongoing support and account development. You’ll lead project management and customer success, overseeing the Support Team Lead and ensuring high customer satisfaction, measurable outcom

CloudiQS, part of Ik-Systems Limited, is seeking a Principal AWS MSP Operations & Support Lead to own the customer journey and support delivery.

You will also support the Chief Customer Officer to ensure the Customer Office aligns proactively with governance structures, through effective planning and decision-making. You will turn the Customer Office's ambitions into a focused programme of change, aligned to Pension and Savings exciting new

Hi, I’m Daryl, VP of Supply and Operations at Zen Educate I have been part of Zen’s phenomenal growth since we launched in 2017, and I am looking for a Head of Customer Operations to help build and scale our customer support function. End to end functional ownership: You will define the KPIs tha

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

Global Company Group in Central London is seeking a Heads of Customer and Sales Operations to oversee sales operations, customer service, and go-to-market enablement. You will manage a pan-European Customer Service function and ensure seamless onboarding of new customers while coordinating with plan

Cafeyn Group is seeking a Director of Customer Data & Data Science to define the customer data strategy and to lead the data science capability, driving AI-powered product innovations and data monetization. You will manage a team of data professionals, establish governance, and foster a data-driven

Close Brothers' Compliance Team leads second-line oversight, monitoring and assurance over the end‑to‑end design, delivery and effectiveness of customer remediation programmes and enterprise‑wide issue remediation that impact customer outcomes. The ideal candidate has extensive experience in c

SR2 REC LTD in London is seeking a Head of Customer Success to lead our AI startup's post-sales journey.

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Minimum 5 years’ experience leading Customer Success or Customer Support teams operating across multiple locations. Define and evolve the Customer Success