Head of customer success jobs in WallingtonCreate job alerts

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are looking for a Solution Architect to join our IoT Platform group. Reporting to the Head of Software Architecture, you will take ownership of the architecture for our consumer IoT devices and the AWS-hosted platform that supports them. In this role, you'll play a key part in shaping our technology and integration strategy as we expand our IoT product portfolio and bring our IoT capabilities closer together with other Sky products. What you'll do • Architecture Design - Create and maintain high-level, end-to-end architecture designs and integrations for products spanning mobile apps, cloud platforms, and consumer devices., • Solution Design - Deliver robust, scalable, cost-effective solutions for IoT devices and platforms. Collaborate with infrastructure teams, developers, AWS, and device manufacturers to investigate bottlenecks and recommend improvements., • Firmware Integration - Ensure firmware designs and integrations meet business and non-functional requirements, working closely with device manufacturers., • Policy Alignment - Ensure designs comply with relevant standards and policies, including security and data governance, and integrate seamlessly with Sky services (identity, data, compliance)., • Communication & Estimation - Present solution overviews that enable delivery teams to estimate effort and provide estimates for architectural work., • Cross-Functional Collaboration - Establish working groups where needed to support effective cross-team input and review., • Roadmap Contribution - Play a key role in shaping the future direction of our products, technology, and business objectives., • Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines.What you'll bring, • Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS IoT) is ideal., • Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices., • Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles., • AWS Skills - experienced with AWS infrastructure and cloud networking., • Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices., • API & Microservices - Experience building secure, scalable API-based microservices., • Performance Optimisation - Ability to design solutions with performance in mind, with a focus on monitoring and diagnostics., • Collaboration & Influence - Strong ability to work across teams, balancing ambition with pragmatism, and cutting through complexity with clear solutions., • Strategic Impact - Capability to provide solution overviews that support delivery estimation and influence product strategy., • Team Growth - A passion for mentoring junior architects and helping grow the team's capability., • Communication Skills - Excellent ability to convey complex designs and work effectively with stakeholders at all levels.Team overview We are Sky Protect, combining 5-star home insurance with smart home technology to ensure our customers are connected, protected, and insured. Our team is growing, and we are looking for a Solution Architect to join our Insurtech team and take a central role in determining the success of our product. Reporting into the Head of Software Architecture, you will be responsible for the platform and solution architecture for our consumer IoT devices and platform hosted on AWS. You will be instrumental in helping to shape the technology and integration strategy as we look to upgrade and expand our IoT device offering and integrate our IoT technology with other Sky products - Head of Software Architecture The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadbandInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. You will manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. Deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both ASW Guidelines and existing regulatory requirements. Here's the exciting bit…a great day includes Develop Own Brand product ranges across all of our categories with the commercial team; setting out the technical and corporate social responsibility requirements. Ensure all suppliers comply with and maintain compliance with ASW requirements. Deliver the technical elements of the New Product Development process and ensure ongoing product and supplier compliance with ASW guidelines and relevant legal requirements. Deliver the technical aspects of all critical paths to budget/cost and within set timescales. Technical Expert – be an expert source of technical information, standards and legal requirements across all of our categories Develop build and maintain effective working relationships with both internal and external stakeholders. Continually keep up to date with technical innovation to ensure we develop exciting market leading products Undertake store and supplier visits As a Senior Quality Control Manager you will be managing a small team and will be involved in the development and growth of the Superdrug technical team . Key Stakeholders Internal Own Brand team, Commercial team, Store operations, Customer relations, Legal, ASW Group Technical External Suppliers, Test houses, Industry Experts, Fragrance houses, Raw material suppliers. What you’ll need to succeed Must have a degree or equivalent in Cosmetic Science 8 years plus in Cosmetics & Toiletries. Healthcare experience would be an advantage. Managing and coaching experience of junior team members would be an advantage Proven experience working in fast paced commercial environment Commercial acumen Excellent communication skills and attention to detail Ability to work to deadline and prioritise workload Able to work on own initiative and problem solve Team player Resilient This role requires a strong mix of technical knowledge, organisational skills, and the ability to work with a wide range of stakeholders. Also required, is the ability to balance the need for compliance and diligence with the commercial need for development at pace. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes As a Senior Buyer you will lead a team of 2 buyers, 1 Junior buyer and 3 BA to deliver the commercial business strategy for Skincare (Facial, Clear, Body, Bronzing, Suncare & International Beauty). This role will play a key part in identifying and sourcing new products and delivering competitive promotional plans. This role reports into the Head of Skincare & Haircare at Superdrug Stores Plc. A typical day in this role includes: • Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally, • Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies for the brands you look after., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with suppliers to launch & develop NPD into the categories, part of that will be negotiating periods of exclusivity as well as exclusive/ bespoke campaigns on big brands, • Day to day management of various categories, able to read and understand market data to make correct customer led decisions. Must have experienced of negotiating fixed investment., • Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop build and maintain effective external relationships with suppliers to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Manage and coach team members to achieve both Category and personal development objectives., • Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories, • You are great at building trusting relationships with your stakeholders & leading a team., • You have an analytical mindset for translating data., • You are good at prioritizing, delegating tasks and managing deadlines., • You are excited by innovation and have a passion for product development. What you’ll need: • You will understand the core principles of the skincare market., • You will have strong negotiator skills to be able to secure the best outcomes for Superdrug, • You need to be confident in making commercial decisions that impact our stores, • Strong leadership capabilities to deliver results through people Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We are looking for a commercially astute, passionate, own brand buyer to work in an incredibly exciting and fast paced category. Our own brand vision is to create and build great brands that our customers and colleagues love and share. We are credible, daring, entrepreneurial and always looking for new opportunities and products to surprise and delight our customers. Job Purpose Responsible for driving sales & profitability of Superdrug Own Brand Hair Care and Clear Skin categories through delivering a robust commercial plan across product, price, promotions & merchandising that meets our Customer’s needs. To strive for excellence when developing Superdrug Own Brand Hair Care & Clear Skin ranges through the development and delivery of the product plan through working in collaboration with the Senior Buyer and a team of technical and design experts. Reporting into the Senior Buyer, but responsible for autonomous projects in their own right. Opportunity to line manage a Junior Buyer is a possibility as part of the role for the right candidate, thus extending the responsibility of the role to Lip Care as well. Key Responsibilities • Develop Own Brand Category plans including Range Reviews and launch plans, Promotions, Pricing & Stock that deliver against the overall Commercial Strategy & Financial targets, • Develop and deliver profitable promotional plans for responsible Categories. Forecast promotional sales and monitor and evaluate performance on a weekly/monthly/annual basis, proactively introducing revised plans and activity as and when required, • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives, • Develop new brand concepts, and product development plans for existing Own Brand ranges, • Develop products and packaging appropriate to our customers, the brand and our commercial requirements. Collaborate with the Marketing, CRM , Online and digital teams to develop and implement marketing and promotion plans that are relevant to the category and effectively communicate to the Customer, • Deliver informed Category reviews, incorporating market data, trend data, merchandising review, promotional review, competitor review, customer data and buyer input. Turn Category reviews into the annual Category NPD plan, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers Own Brand advantage whilst managing availability and slow-moving stock, • Work in conjunction with the Supply Chain team to ensure Sales forecasts are adhered to whilst maintaining Own Brand availability and minimising slow moving stock, • Collaborate with International Buying and other European businesses to harmonise product/suppliers, to gain greater efficiencies and share best practice., • Ensure clear communication across the business and ensure appropriate processes in place., • Establish and maintain relationships with both internal and external stakeholders. Strong communication skills required and the ability to engage everyone around them What you’ll need to succeed • Previous experience in both Product Development and Buying, • Commercially astute with excellent ability to understand and interpret market information, • Proven track record in brand building and product development, either directly or through relationship with proprietary brands, • Strong negotiation skills, • Customer focused, • Ability to work to deadline and prioritise workload, • Excellent communication and organisational skills, • Project Management experience, • Analytical Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Key Account Manager - Exciting new role covering London & South East England Role: Key Account Manager Package: Competitive negotiable salary, car, pension scheme, private health, bonus and incentives Territory: London & South East England Role type: Hospital Specialist, Key Account Manager Exciting new opportunity for an experienced Hospital Specialist or Key Account Manager. In this role you will maximise performance of a product in the defined region by unlocking access and driving sales through effective account management. The Key Account Manager has ultimate business responsibility for the accounts in their region and is the accountable for defining and delivering account goals, harnessing all available internal and external resources to achieve agreed objectives. Developing effective long term professional business relationships with customers that support the delivery of business results. Key Responsibilities: • Assess and analyse defined region to determine business potential and prioritise target hospital accounts., • Map the specified therapy area landscape and patient journey in defined region and each priority account., • Understand and navigate local access pathways in the specified therapy areas (e.g. formularies, guidelines)., • Identify and prioritise key decision-makers, influencers, stakeholders and networks (payer and clinical) in each account., • Develop overall Annual Business Plan for each account, defining business opportunities and strategic objectives, and Cycle Action Plan setting out clear targets, tactics, metrics and timelines., • Execution of the business plan with demonstrable business outcomes., • Develop and implement KOL plan for region and priority accounts., • Unlock local access by achieving optimal position on relevant formularies, guidelines, etc., • Develop and maintain a high level of product and disease area knowledge and ability to absorb, interpret and share clinical data with customers in a professional and engaging manner., • Drive sales uptake by identifying and addressing patient and clinician opportunities., • Provide support and value to each account, drawing on internal resources as required (e.g. MSL, Head Office, etc.), • Analyse performance vs key metrics, address issues in a timely manner and adapt plans accordingly., • Build the Company presence and reputation The Person/Experience • Sales experience with a sound knowledge of account management., • Sales and launch experience within a specialist therapy area, • Demonstrable knowledge of the NHS structure, payers and routes to market in a general medical environment; an understanding of hospital protocols, pathways and formulary development along with knowledge of the intricacies of links to primary care., • Track record of engaging key business partners in complex clinical environments, e.g., mid and senior level healthcare professionals, key accounts and the medical community., • Proven track record in influencing the business partner decision-making process in an ecosystem with multiple influential players / decision makers, with proven track record of bringing value in complex DMU., • Outstanding account management experience, including business planning, account analysis, stakeholder mapping and performance measurement., • Demonstrated success in navigating and leveraging the internal organisation to achieve account and customer goals., • Proficient user of IT business systems, in particular, MS Office - PowerPoint and Excel., • Minimum of 4 years’ experience of selling into specialised hospital setting., • Entrepreneurial mindset, • ABPI Qualified, • Full UK driving licence To Apply If you are suitable for this position, please apply to the advert attaching a copy of your CV. Alternatively call the recruitment team at Chemistree Solutions Ltd on 0115 9373515 Chemistree is a pharmaceutical and healthcare resourcing & recruitment specialist

As Head of Customer Experience and Service you will oversee all aspects of customer interactions across online, telephone, showroom, and installation, ensuring consistency, efficiency and excellence. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and emplo

About the Head of Customer Operations role:. What you’ll do as the Head of Customer Operations:. Nobul is excited to be partnering with an award-winning SaaS company, which is currently recruiting for a Head of Customer Operations to join their team.

They are committed to being a truly customer-first business and are currently seeking for a Head of Customer Experience to join their Head Office leadership team in South East England. As Head of Customer Experience, you will focus on embedding CX excellence across all touchpoints, protect revenue b

As The Independent continues to evolve as a data-informed, diversified media business, the Head of Customer Analytics is needed to lead the development and growth of our Reader Revenues (Customer Marketing) propositions and Anonymous-to-Known (A2K) strategy for collecting first-party data in the UK,

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post-purchase care. Head of Customer Service & Concierge – Luxury Skin & Wellness Brand. This is an exciting opportunity to shape the future of customer service for a luxury Skin & Beauty brand at

We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End.

Excellent written communication skills and verbal skills, with experience engaging with customers, colleagues, external stakeholders and enforcing bodiesExtensive experience of successfully managing a building safety/compliance team, being responsible for effectively managing risk. Ensure effective

Head of Customer Experience | Southampton | up to £100k Basic The Head of Customer Experience & Operations will take ownership of every customer touchpoint; online, in-person, and post-purchase, ensuring every interaction reflects the brand's passion, purpose, and attention to detail.

Head of Existing Customer Analytics - Financial ServicesHybrid working - 2/3 days in SW London offices preferred£Salary negotiable dep on experienceReference J13014Brand new opportunity offering for impact and great scope to 'make the role your own' As Head of Existing Customer Analytics, you will

Head of Customer Experience & Operations , every idea counts, every process evolves, and every customer story matters. The Head of Customer Experience & Operations. Head of Customer Experience & Operations.

We are an ambitious London based housing association with over 3,000 homes in the heart of Londons East End.

Head of Customer Experience Fixed Term Contract 6 Months £70,000+ KentHamilton Woods Associates are currently recruiting for a Head of Customer Experience to oversee the Customer Service centre including the complaints department, on a fixed term contract for 6 months with the view to lead to a per

Customer Lifecycle: Experience in understanding operational challenges for customer success managers and streamlining cross-functionally with the customer journey in mind. Unlock Customer Value: Support the Account Management team to deliver transformational revenue growth exceeding 25% annually by

Proven leadership in customer success within a SaaS/software environment. A track record of transforming support into proactive customer success functions. Ready to take the lead? Apply now and help us shape the future of customer success at Eurobase!.

As Customer Success Lead / Manager, you will play a key part in shaping how the brand’s online service reflects this next-generation vision of luxury. We are seeking a strategic and commercially minded customer experience professional to lead and evolve the digital service proposition for one of L

Nobul is excited to be partnering with an award-winning SaaS company, who are currently recruiting for a Head of Customer Operations to join their team. Lead, mentor, and inspire a team of 11 dedicated professionals, fostering a culture of accountability, continuous improvement, and client-first pro

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics - Financial Services.

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Champion

Head of Customer Engineering – South West England | Hybrid Working – Next-Generation Wireless Technology | Global Deployment. Are you a technical leader who thrives at the intersection of innovation and real-world application? Do you enjoy working closely with customers to turn cutting-edge tech

As the Head of Customer Success & Support, you will be responsible for building, scaling, and leading our Customer Success Managers team and Service Desk team. Valsoft is looking for a Head of Customer Success & Support to join our growing global team in the UK. Established in Canada in 2015, Valsof

We are hiring a Head of Ticketing & Customer Operations for the entire event portfolio, including Hampton Court Palace Festival, Taste of London, Big Feastival, Glide at Battersea Power Station, Windsor Great Park Illuminated, Hyde Park Winter Wonderland, Blenheim Palace Festival, and Electric Summe

As Head of / VP Customer Success & Expansion, you’ll shape and execute our post‑sale strategy for both SMB and Enterprise customers. Head of Customer Success & Expansion. You’ll collaborate closely with Sales, Product, Marketing, and Finance, influencing the direction of our platform and the e

Are you ready to shape the future of travel experiences? We’re partnering with one of the UAE’s leading travel companies to hire a Head of Customer Experience who will redefine how millions of users engage with the brand. On offer are market-leading benefits for you and your family, and of cours

The ideal candidate will bring a deep understanding of delivering excellent customer service, customer experience, and operational leadership, with a track record of leading across multiple functions (sales, after-sales, showrooms, and installations), implementing scalable processes, and driving bot

Forging strong collaborative relationships with heads of service across the council to design customer journeys and manage demand. Intelligent collection and use of data and analysis, KPIs and performance management. Making optimum use of digital tools and innovation.

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post‑purchase care. This is an exciting opportunity to shape the future of customer service for a luxury Skin & Beauty brand at a pivotal time of growth. Head of Customer Service & Concierge – Lu

Head of Client Success at Private Equity Insights. Head of Client Success at Private Equity Insights. Focus on customer success to enable exponential growth and expansion.

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both custo

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Customer-centric and relationship-oriented at your core, you a

Fiat Republic is looking for our first Head of Customer Success to join the leadership team and own the customer journey end-to‑end. As Head of Customer Success you’ll build the function that ensures our customers stay and grow with us, shaping the mission, solving real client problems, and work

We are looking for an exceptional and visionary Head of Customer Experience & Resident Support to join a local authority in North London. Creating strong collaborative relationships with Heads of Service to manage demand and design effective customer journeys. We're looking for a strategic and inspi

Head of Customer Experience Southampton up to £100k Basic. The Head of Customer Experience & Operations.

As Head of / VP Customer Success & Expansion, you’ll shape and execute our post‑sale strategy for both SMB and Enterprise customers. Head of Customer Success & Expansion. You’ll collaborate closely with Sales, Product, Marketing, and Finance, influencing the direction of our platform and the e

We’re looking for a strategic and customer-focused Head of Customer Success to lead the development and growth of Sell Your Books Pro (SYBP), a key service line within World of Books. Develop and execute our customer success strategy to drive retention, expansion and customer advocacy. Proven trac

As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics – Financial Ser

Head of Client Success - Customer Experience. Sign in to set job alerts for “Head of Customer Success” roles. Head of Client Success at Private Equity Insights.