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Regional Field Service ManagerSouth East - Berkshire, Surrey, London, Kent£50,000 - £55,000 + 10% Bonus + Company Vehicle + Medical + Training and Progression Are you a service manager, with an electromechanical background, looking for a leadership role with a prestigious international manufacturer? Are you looking to join a company that will invest in your development, within a proven track record of promoting and developing staff?This role offers great autonomy to lead and develop a regional service team, alongside a highly competitive salary and benefits package. The company are industry-leading manufacturers with a global presence. They are well known for producing high-quality commercial equipment, supplying into some of the most well-known restaurants, bars, hotels, hospitals, universities and other commercial environments. This is a regional Service Manager position responsible for overseeing a team of around 12 field service engineers across London and the South East. You will manage service delivery, engineer performance, customer satisfaction, and operational efficiency while working closely with senior management. Full product and systems training will be provided. This role would suit a technically minded service manager, looking to join a prestigious, global manufacturing company with a passion for developing people and improving service performance. George MallettREF - 4782 The Role:* Service Manager - Regional Field Service Team* Coaching, mentoring and performance management of engineers* Ensuring service KPIs, SLAs and customer satisfaction are met* Liaising with customers, internal departments and senior leadership Candidate Requirements:* Previous experience leading a team of service engineers* Previous hands on technical experience* Single and Three phase knowledge* Full UK driving licence Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Service Manager, Operations, Facilities, Engineering Manager, Field Service Manager, Regional Service Manager, Maintenance Manager, Catering Equipment, Coffee Machines, White Goods, Electromechanical, London, Surrey, Kent,

Stock Condition Surveyor - Croydon Council Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 86% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role As Stock Condition Surveyor, you will play a vital role in shaping Croydon's housing investment strategy. Reporting to the Asset Manager, you will collect and maintain accurate stock condition data to inform long-term investment decisions and annual work programmes. You will carry out detailed property surveys, produce reports, and contribute to the development of the Asset Management Strategy, ensuring compliance with health and safety standards and supporting environmental objectives. What You'll Need to Succeed • Degree in Building Surveying or equivalent., • Strong knowledge of stock condition surveys and building regulations., • Experience in social housing and asset management., • Ability to manage competing priorities and deliver high-quality customer service., • Excellent interpersonal and communication skills. Qualifications • HNC/D in Construction or related field., • Experience using asset management databases and handheld surveying devices., • Full UK driving licence and ability to travel within the borough. What You'll Get in Return Croydon Council offers: • Up to 30 days annual leave., • Flexible working arrangements., • Professional development opportunities., • Access to health and wellness initiatives., • Membership in the Local Government Pension Scheme (LGPS). How to Apply For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan - Or apply online today by submitting your CV and covering letter. Closing date: 15th March 2026Interviews: w/c 23rd March 2026 Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We are happy to consider flexible working arrangements and guarantee interviews for disabled applicants who meet the minimum criteria.

Job Title: Commercial Fit-out Surveyor / Estimator Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary: Competitive Job type: Full time, Permanent Due to a high level of inbound enquiries and upcoming projects, we're looking to add a commercial fit-out surveyor/estimator to add to our projects team. Ifse design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, including business and industry staff catering, retail high street brands, education and more. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. We've designed spaces for British Airways, SKY, Netflix, London South Bank University, Anglia Ruskin University, Willams F1, Bank of England and many more. About The Role: The company undertakes restaurant design and build contracts from concept to completion and the surveyor/estimator will be responsible for creating the scope of work and estimate for the finishes and M&E elements of the projects, to include: • Site safety and prelims, • Demolitions, • Partitions, • Joinery, • Wall Finishes, • Floor Finishes, • Ceilings, • Electrical Work, • Lighting, • HVAC, • Plumbing Works, • Site supervision The candidate will report to IFSE Projects Director and will also assist the 6-strong team of project managers with co-ordination and advice on the building works/fitout elements of the projects, to include research and sourcing of relevant materials. ifse have several teams of builders and establishing a good rapport with these teams is essential. General building works are priced by IFSE and allocated to relevant build team with agreement established on the order value to the builders and other sub-contractors. Orders are either based on estimation by IFSE or specific prices obtained by the estimator from sub-contractors for more specialist works. IFSE are looking for the successful candidate to create a systemised process for pricing of works and management of costings. Experience or research to enable the Introduction of a specialised IT programme is required for this role. The cost breakdown for the client presentation will be prepared in a detailed and professional manner. The candidate will also collaborate closely with the team to co-ordinate and assist with the programming/scheduling of elements of the project to ensure a successful contract delivery. The role will also provide support to our Compliance team who are responsible for the compliance and co-ordination of H&S documentation and site safety. Ability to understand technical drawings for all elements of the project is essential and co-ordination with the IFSE design team on finishes details will be required. What we're looking for: Essential: • Right to work in the UK, • Several years experience in commercial building works/fitout., • High level of practical and technical experience gained on-site., • Experience with building control, • Detail-focused Individual, • Excellent customer focus and interpersonal skills, • Enjoy working within a busy team environment, • Excellent computer literacy, • A full driving licence, • Flexible 'can do' attitude, • Use of a company car (details to be agreed), • Discretionary annual bonus which will be tax-free (up to £3.6k) related to the success of the company for the year, • You'll be part of a forward-thinking, design orientated Employee Ownership Trust company, • Additional training and career progression, • Private Health Care (after 20 weeks service), • Generous Company Pension (4% company contribution), • Life cover amounting to 4x salary (after 20 weeks service), • Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 days annual leave. Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Surveyor, Building Estimator, Project Manager, Construction Fit Out Project Manager, Construction Fit Out Surveyor, Construction Surveyor, Construction Project Manager may also be considered for this role.

Voids Surveyor - Croydon Council Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 86% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role As Voids Surveyor, you will support the Voids Manager in delivering high-quality services across Croydon's housing stock. You will inspect empty properties, categorise voids, identify required repairs, and ensure works are completed to the minimum lettable standard within agreed timescales. You will manage contractor performance, approve variations, and ensure compliance with health and safety legislation and CDM regulations. This role involves significant site work, managing complex customer needs, and working collaboratively with contractors and internal teams to improve service delivery and customer satisfaction. What You'll Need to Succeed • Strong technical knowledge of building construction and maintenance., • Experience in responsive repairs and void property management., • Excellent customer care and communication skills., • Ability to manage budgets and deliver value-for-money solutions., • HNC or trade qualifications in building construction (desirable)., • Health & Safety knowledge., • IT literacy and experience using Microsoft Office. What You'll Get in Return Croydon Council offers: • Up to 30 days annual leave., • Flexible working arrangements., • Professional development opportunities., • Access to health and wellness initiatives., • Membership in the Local Government Pension Scheme (LGPS). How to Apply For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan - Or apply online today by submitting your CV and covering letter. Closing date: 15th March 2026Interviews: w/c 23rd March 2026 Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We are happy to consider flexible working arrangements and guarantee interviews for disabled applicants who meet the minimum criteria.

More good news here at Ian Williams - our London Capital (Planned works/ Refurbishment) division has secured a further long-term contract - & we’re looking for a Quantity Surveyor to support this on-going growth. Whilst we’re a commercially focused business, we achieve our successes by concentrating on people, sustainability, and exceptional client delivery/customer satisfaction. Our mission is to be “a company loved by its employees and customers”. We’re looking for a Quantity Surveyor who genuinely shares in this aim - and who wants to both make an impact on our commercial success AND make a real, immediately tangible difference to the lives of our customers in the social housing sector. You’ll be joining a collaborative team, where we do really “all chip in” to achieve our aims. Working closely with the operational team you’ll be managing the full commercial responsibility for the financial and commercial aspects of planned works for our housing association clients in Wembley, Brixton and Lewisham. Benefits: • Be part of the company profit share scheme (14% of base salary achieved last year), • Private mileage scheme and fuel card, • Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme., • Life, Medical and Permanent Health Insurance, • 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year., • Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. As a Quantity Surveyor within our Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: • Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these., • Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning., • Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives., • Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively., • Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow., • Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety), • You will be inquisitive, organised, and honest as well as being a genuine ‘people person’ who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real ‘working together’ environment., • Proven experience in a similar quantity surveying/Project surveying role, focusing on kitchen & bathroom refurbishment or Voids., • Experience of successfully managing a value of works up to £3 million., • Annual pay reviews, • Training and development opportunities, • Trade discounts from our preferred suppliers for you and your friends and family, • Specsavers vouchers Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Indeed and Glassdoor. The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants’ suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the code of practice and undertake to treat all applicants for positions fairly. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date. Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies; therefore, we politely request no agencies engage with us in regard to this position.

Position: Property Manager Location: Hybrid/Kingswood, Surrey Working Hours: 09:00 – 17:30 Monday – Thursday, 09:00-17:00 Friday Salary: Competitive About Heritage Management: Heritage Management Limited was established in 2004 to provide a transparent specialist service for Management Companies, Freeholders and Developers. The Company manages property in Surrey and the surrounding Counties, and our portfolio includes conversions, purpose-built blocks and prestigious private estates including grade I and grade II listed buildings. All employees are committed to customer service, high service standards and delivering an efficient and reliable service. All Property Managers employed by Heritage are fully qualified through the Institute of Residential Property Management (IRPM) or the Royal Institution of Chartered Surveyors (RICS) or both. Heritage Managementis part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: • 24 days annual leave for work-life balance., • Discounts on shopping and services through Perkbox., • Employee Assistance Programme for confidential support., • Hybrid and flexible work opportunities., • Financial support for personal development., • Opportunities for career growth., • Recognition incentives., • Cycle to Work scheme for a healthy lifestyle., • Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the day to day management of a portfolio of developments in and around the Surrey area. Key responsibilities and tasks include: • Responsible for all management aspects of all developments within the portfolio., • To carry out development inspections as necessary to ensure the Companies’ responsibilities are met., • To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis., • To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required., • To work with customer formed groups such RA’s, RMC’s RTM etc., • Ensuring Customer complaints are resolved effectively and in a timely manner., • To liaise with our Accounts department to ensure accurate financial management of the development., • Source, Appoint and Manage competent trade persons to undertake works across the portfolio., • To ensure all works undertaken by contractors are of suitable quality and cost effective., • To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: • At least 3 years’ experience in the residential property management sector., • Ideally ATPI qualified., • Good knowledge of the Building Safety Act 2023 and requirements for HRBs., • A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels., • Must have a full UK driving license., • Must have intermediate computer skills in Microsoft packages., • Previous experience of contract management., • Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines., • Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Heritage Management on our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number #LI-EJ1.

Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract. Location: Croydon Contract: 3 Month Temporary ContractHours: 36 hours per week, Monday to FridayRate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the office About the Role Croydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including: • Day-to-day reactive repairs, • Contract and contractor management, • Complaint handling and issue resolution, • Empty homes, • Disrepair cases Key Responsibilities • Act as the key liaison point for disrepair queries, supporting the Disrepair Manager in providing expert back-office support to repairs staff and wider housing services., • Ensure accurate diagnosis of disrepair cases within Council properties., • Provide efficient and effective responses to follow-up enquiries regarding outstanding works and issues., • Liaise between front-line and back-office services, repairs partners, and other Council departments to ensure seamless communication and timely responses to customer queries., • Champion a collaborative "One Team" approach with partners to resolve complex enquiries and complaints., • Promote continuous improvement and good practice in service delivery., • Supervise and coordinate the work of the Disrepair Services Officer and Repairs Technical Administration Officer., • Deliver one-to-ones, team meetings, and weekly huddles., • Support team wellbeing through regular discussions, clear target setting, and performance management tracking., • Meet all deadlines for reports and attend internal and external meetings as required., • Self-manage workload to achieve targets and objectives, engaging stakeholders effectively through all communication channels., • Develop daily work demand disciplines to ensure effective management of time, quality, and cost., • Promote the Croydon brand in all customer and stakeholder interactions. We are looking for a confident and experienced housing professional with: • Strong knowledge of housing repairs and disrepair processes within a local authority or social housing environment., • Proven experience supervising and supporting a team., • Excellent stakeholder management and communication skills., • Strong organisational skills with the ability to meet tight deadlines., • Experience handling complex complaints and driving service improvement. If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

About The RoleJob Title: Baler and Compactor Field Service EngineerDivision: phs Wastekit – CroydonPurpose of RoleService Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLA’s. Service level agreements are agreed and set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service • To liaise with the call controllers and Field Service Supervisor’s to provide the best service to the customers., • The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate., • The engineer should always try and take ownership of engineering issues so that the customer is provided with good service., • Engineers are expected to achieve targets set by their Field Service Supervisor and be aware of all customer service level agreements and aim to adhere to them always., • May be required to work out of area during periods of varying workload volumes and during engineer shortages which can require overnight stays.Records and Documentation, • To complete all paperwork and electronic data as required by Wastekit or the customer according to the company procedures., • Accurately record time, parts used and any other details either electronically or manually as required., • Prompt action should be taken to ensure replacement parts are acquired to replenish van stock or parts specially ordered to return to a breakdown being mindful of any customer SLAs., • Pass on any new business leads to sales department.Skills/Knowledge and Qualifications Required, • Shall have good fault-finding and diagnostic skills, • To be able to understand hydraulic and electrical circuit diagrams., • Will be able to show and apply sound knowledge of mechanical, electrical and hydraulic principles, • Can use and understand various electrical and hydraulic test equipment, • Update engineering knowledge when able., • Always use cost effective but safe measures to carry out tasks., • Can work with the minimum of supervision., • To attend meetings and training courses as required by your Field ServiceStandards, • Comply with all requirements in the Work Instruction for Engineer Responsibilities., • Comply with instructions given by Field Service Supervisors, Managers and Directors., • To maintain and use company issued equipment and vehicles in a safe manner and according to PHS Group policies., • To take responsibility for the safe keeping of stock and be accountable for stock balances., • To keep accurate records (using stock usage sheets and or electronic recording as appropriate) of when and where the stock is used., • Any documentation which is required to be returned to the office is done so in time., • Vans should be kept clean, tidy and maintained as per MFM-02 Commercial Vehicle Transport Policy and appropriate care taken of PPE, tools and stock.Desirable Knowledge and Qualifications, • Ideally from a service engineering, electrical or hydraulic background with an ability to demonstrate the skill of fault finding and repair., • City & Guilds in electrical and mechanical engineering., • Competent in the use of electrical and hydraulic test equipment., • A sound knowledge of single and three phase electrical equipment and hydraulic circuits., • A mature disciplined approach and good personal administrative and customer care skills., • 17th edition electrical regulations/City & Guilds electrical and mechanical engineering.In return for your commitment and expertise, you will receive, • A competitive salary of £40.000.00 OTE £45,000.00, • We offer accredited ILM Training in house and external training., • Ongoing career and development opportunities., • Digital GP for you and your family., • Over £1000 worth of savings and discounts at Supermarkets and High Street stores with PHS Perks., • Company pension., • 24-hour wellbeing helpline., • All kit required for working effectively on the road.If you want a career with a well-established company, where you’ll be appreciated for the quality of your work, we would love to hear from you. Apply now.phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 62 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Great news from our London Capital team - we’ve just secured another long-term contract - and we’re looking for a Contracts Manager to join us and play a key role in delivering these projects in London, Kent and Essex. Specialising in Planned Works & Refurbishment – with an emphasis on Kitchen and Bathroom refurbs - we offer stability, progression, and the chance to make an impact within a highly respected team. It’s a great working culture, where we do really “all chip in” to achieve our aims. £66,538.00 inclusive of car allowance Benefits: • Be part of the company profit share scheme (14% of base salary achieved last year), • Private mileage scheme and fuel card, • Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme, • Annual leave (inc. Public Holidays) buy up to 5 days or sell up to 3 days per year, • Annual pay reviews, • Life, Medical and Permanent Health Insurance, • Enhanced maternity/ paternity pay, • Training and development opportunities, • Exclusive discounts from our preferred supplier, • Responsible for leading the operational delivery of a variety of Capital contracts within London, Kent and Essex., • Instilling ownership and responsibility in your teams, you lead and support the successful delivery of works, on time and to budget., • You lead by example, motivating, incentivising, and developing individuals., • Take ownership of recruitment, onboarding, and induction of new members., • Health and Safety measures will be paramount to you, and you'll ensure they are in place and monitored., • Ensure resources, including subcontractors, plant, and materials are available to deliver the work as planned?, • Building relationships both internally and externally, we encourage commercial and operational teams to work closely together to ensure the successful delivery of a contract., • Sense check site reporting, produce accurate reporting, and implement corrective actions., • Experience in producing high standards of Health and Safety management through strong system controls and leadership by example?, • Strong planning and organising skills to make workstreams are successful in delivery, resource and quality, while understanding cost and risk management, • Demonstrable experience in managing both subcontract & direct labour, you invest in your team and understand individuals capabilities, to maximise their potential, develop them and produce a high performing team, • Customer centric. Understands customers’ needs and consistently delivers in line with their expectations, • NVQ Level 6 preferable is preferred., • An SMSTS qualification with a sound working knowledge of Health and Safety requirements. Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Facebook, Indeed and Glassdoor. The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants’ suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the and undertake to treat all applicants for positions fairly. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date. Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.

We are now recruiting for Automation Maintenance Technician at our Croydon Mail Centre, Beddington Farm Road, Croydon, CR9 4AA site. In this role your potential earning will be over £54,000 per annum. Salary: £53,195 per annum, plus night shift allowance, 22.5 days annual leave with bank holidays and a defined contribution pension scheme. A weekend supplement for Saturday (£53.14 per attendance) and Sunday (£106.28 per attendance) shift attendance is applicable. You are required to follow the Croydon Mail Centre shift rotation system, as outlined below with some degree of voluntary flexibility to meet our 24/7 operational needs on occasion, including voluntary overtime coverage and occasional shift pattern flexibility. This role is a Pool position, requiring significant adaptability / flexiblity as you'll be stepping in for other Technicians during their Annual Leave or Sick leave. Outside of these periods, your standard shift will be the day shift, typically from 06:00 to 14:30, Monday to Friday. The role will cover early, late and night shifts. Early 06:00 - 14:10 / Late 14:00 - 22:10 / Nights 22:00 - 06:10 Weekend 06:00 - 18:00 (Saturday and Sunday) & Weekend nights 18:00 - 06:10. Royal Mail is engaged in one of the biggest technological changes in its history, transitioning to a predominantly mechanised parcel sortation process. It's a very exciting time to join us! To facilitate this change, a huge organisation wide investment in new parcel processing technology is in progress, with the necessary associated investment in engineering. You'll have a unique opportunity to be a part of this exciting programme, creating a delivery service provider for the future and able to meet customer demand in the emerging "e-commerce" society. A significant opportunity for anyone wishing to further their careers through dedicated commitment. The Role Shift attendance equates to 40 hours per week - Full time. Responsible for ensuring availability and performance of automation assets through completion of effective maintenance procedures. Key aspects of the role include: • Perform maintenance tasks, including preventative, predictive and corrective maintenance, • Performing continuous improvement activities, • Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry, • Identify the root cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements, • Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders, • Identifying and working on Continuous Improvement projects, conception to implementation ownership, for machinery in the Hub/ Mail Centre, • Ability to work on own initiative and as part of a team to achieve common goals About you As an experienced multi-skilled engineer you'll be qualified in electrical and mechanical engineering (minimum ONC Electrical Engineering / NVQ Level 3 – or equivalent). Understanding Health & Safety legislation, you'll have first-hand experience of maintaining automation equipment with a flexible approach and the ability to communicate complex issues effectively. You are required to have a full UK driving licence as on occasion you may be asked to travel to other sites. What happens next? After initial application, any shortlisted candidates will be required to attend an interview, incorporating practical and verbal assessments. You'll also be asked to supply proof any quoted formal qualifications at this interview. About Us Five centuries in business has made Royal Mail more than a household name. We connect companies, customers, and communities across the country, delivering a 'one-price-goes-anywhere', universal postal service to more than 29 million addresses across the UK. Our market is changing, but as one of the UK's leading companies we are focused on achieving our vision of being recognised as the best delivery company in the UK and across Europe. We want to be more commercial, flexible, and efficient and are employing our strong brand and a range of new products and services to achieve this. Any applicant will be expected to fully embrace RM core values and actively contribute to its positive culture. Job reference number 332211 Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here:

We are now recruiting for Automation Maintenance Technician at our Croydon Mail Centre, Beddington Farm Road, Croydon, CR9 4AA site. In this role your potential earning will be over £54,000 per annum. Salary: £53,195 per annum, plus night shift allowance, 22.5 days annual leave with bank holidays and a defined contribution pension scheme. A weekend supplement for Saturday (£53.14 per attendance) and Sunday (£106.28 per attendance) shift attendance is applicable. You are required to follow the Croydon Mail Centre shift rotation system, as outlined below with some degree of voluntary flexibility to meet our 24/7 operational needs on occasion, including voluntary overtime coverage and occasional shift pattern flexibility. This role is a Pool position, requiring significant adaptability / flexiblity as you'll be stepping in for other Technicians during their Annual Leave or Sick leave. Outside of these periods, your standard shift will be the day shift, typically from 06:00 to 14:30, Monday to Friday. The role will cover early, late and night shifts. Early 06:00 - 14:10 / Late 14:00 - 22:10 / Nights 22:00 - 06:10 Weekend 06:00 - 18:00 (Saturday and Sunday) & Weekend nights 18:00 - 06:10. Royal Mail is engaged in one of the biggest technological changes in its history, transitioning to a predominantly mechanised parcel sortation process. It's a very exciting time to join us! To facilitate this change, a huge organisation wide investment in new parcel processing technology is in progress, with the necessary associated investment in engineering. You'll have a unique opportunity to be a part of this exciting programme, creating a delivery service provider for the future and able to meet customer demand in the emerging "e-commerce" society. A significant opportunity for anyone wishing to further their careers through dedicated commitment. The Role Shift attendance equates to 40 hours per week - Full time. Responsible for ensuring availability and performance of automation assets through completion of effective maintenance procedures. Key aspects of the role include: • Perform maintenance tasks, including preventative, predictive and corrective maintenance, • Performing continuous improvement activities, • Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry, • Identify the root cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements, • Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders, • Identifying and working on Continuous Improvement projects, conception to implementation ownership, for machinery in the Hub/ Mail Centre, • Ability to work on own initiative and as part of a team to achieve common goals About you As an experienced multi-skilled engineer you'll be qualified in electrical and mechanical engineering (minimum ONC Electrical Engineering / NVQ Level 3 – or equivalent). Understanding Health & Safety legislation, you'll have first-hand experience of maintaining automation equipment with a flexible approach and the ability to communicate complex issues effectively. You are required to have a full UK driving licence as on occasion you may be asked to travel to other sites. What happens next? After initial application, any shortlisted candidates will be required to attend an interview, incorporating practical and verbal assessments. You'll also be asked to supply proof any quoted formal qualifications at this interview. About Us Five centuries in business has made Royal Mail more than a household name. We connect companies, customers, and communities across the country, delivering a 'one-price-goes-anywhere', universal postal service to more than 29 million addresses across the UK. Our market is changing, but as one of the UK's leading companies we are focused on achieving our vision of being recognised as the best delivery company in the UK and across Europe. We want to be more commercial, flexible, and efficient and are employing our strong brand and a range of new products and services to achieve this. Any applicant will be expected to fully embrace RM core values and actively contribute to its positive culture. Job reference number 332211 Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here:

We are now recruiting for Automation Maintenance Technician at our Croydon Mail Centre, Beddington Farm Road, Croydon, CR9 4AA site. In this role your potential earning will be over £54,000 per annum. Salary: £53,195 per annum, plus night shift allowance, 22.5 days annual leave with bank holidays and a defined contribution pension scheme. A weekend supplement for Saturday (£53.14 per attendance) and Sunday (£106.28 per attendance) shift attendance is applicable. You are required to follow the Croydon Mail Centre shift rotation system, as outlined below with some degree of voluntary flexibility to meet our 24/7 operational needs on occasion, including voluntary overtime coverage and occasional shift pattern flexibility. This role is a Pool position, requiring significant adaptability / flexiblity as you'll be stepping in for other Technicians during their Annual Leave or Sick leave. Outside of these periods, your standard shift will be the day shift, typically from 06:00 to 14:30, Monday to Friday. The role will cover early, late and night shifts. Early 06:00 - 14:10 / Late 14:00 - 22:10 / Nights 22:00 - 06:10 Weekend 06:00 - 18:00 (Saturday and Sunday) & Weekend nights 18:00 - 06:10. Royal Mail is engaged in one of the biggest technological changes in its history, transitioning to a predominantly mechanised parcel sortation process. It's a very exciting time to join us! To facilitate this change, a huge organisation wide investment in new parcel processing technology is in progress, with the necessary associated investment in engineering. You'll have a unique opportunity to be a part of this exciting programme, creating a delivery service provider for the future and able to meet customer demand in the emerging "e-commerce" society. A significant opportunity for anyone wishing to further their careers through dedicated commitment. The Role Shift attendance equates to 40 hours per week - Full time. Responsible for ensuring availability and performance of automation assets through completion of effective maintenance procedures. Key aspects of the role include: • Perform maintenance tasks, including preventative, predictive and corrective maintenance, • Performing continuous improvement activities, • Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry, • Identify the root cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements, • Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders, • Identifying and working on Continuous Improvement projects, conception to implementation ownership, for machinery in the Hub/ Mail Centre, • Ability to work on own initiative and as part of a team to achieve common goals About you As an experienced multi-skilled engineer you'll be qualified in electrical and mechanical engineering (minimum ONC Electrical Engineering / NVQ Level 3 – or equivalent). Understanding Health & Safety legislation, you'll have first-hand experience of maintaining automation equipment with a flexible approach and the ability to communicate complex issues effectively. You are required to have a full UK driving licence as on occasion you may be asked to travel to other sites. What happens next? After initial application, any shortlisted candidates will be required to attend an interview, incorporating practical and verbal assessments. You'll also be asked to supply proof any quoted formal qualifications at this interview. About Us Five centuries in business has made Royal Mail more than a household name. We connect companies, customers, and communities across the country, delivering a 'one-price-goes-anywhere', universal postal service to more than 29 million addresses across the UK. Our market is changing, but as one of the UK's leading companies we are focused on achieving our vision of being recognised as the best delivery company in the UK and across Europe. We want to be more commercial, flexible, and efficient and are employing our strong brand and a range of new products and services to achieve this. Any applicant will be expected to fully embrace RM core values and actively contribute to its positive culture. Job reference number 332211 Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here:

We are now recruiting for Automation Maintenance Technician at our Croydon Mail Centre, Beddington Farm Road, Croydon, CR9 4AA site. In this role your potential earning will be over £54,000 per annum. Salary: £53,195 per annum, plus night shift allowance, 22.5 days annual leave with bank holidays and a defined contribution pension scheme. A weekend supplement for Saturday (£53.14 per attendance) and Sunday (£106.28 per attendance) shift attendance is applicable. You are required to follow the Croydon Mail Centre shift rotation system, as outlined below with some degree of voluntary flexibility to meet our 24/7 operational needs on occasion, including voluntary overtime coverage and occasional shift pattern flexibility. This role is a Pool position, requiring significant adaptability / flexiblity as you'll be stepping in for other Technicians during their Annual Leave or Sick leave. Outside of these periods, your standard shift will be the day shift, typically from 06:00 to 14:30, Monday to Friday. The role will cover early, late and night shifts. Early 06:00 - 14:10 / Late 14:00 - 22:10 / Nights 22:00 - 06:10 Weekend 06:00 - 18:00 (Saturday and Sunday) & Weekend nights 18:00 - 06:10. Royal Mail is engaged in one of the biggest technological changes in its history, transitioning to a predominantly mechanised parcel sortation process. It's a very exciting time to join us! To facilitate this change, a huge organisation wide investment in new parcel processing technology is in progress, with the necessary associated investment in engineering. You'll have a unique opportunity to be a part of this exciting programme, creating a delivery service provider for the future and able to meet customer demand in the emerging "e-commerce" society. A significant opportunity for anyone wishing to further their careers through dedicated commitment. The Role Shift attendance equates to 40 hours per week - Full time. Responsible for ensuring availability and performance of automation assets through completion of effective maintenance procedures. Key aspects of the role include: • Perform maintenance tasks, including preventative, predictive and corrective maintenance, • Performing continuous improvement activities, • Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry, • Identify the root cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements, • Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders, • Identifying and working on Continuous Improvement projects, conception to implementation ownership, for machinery in the Hub/ Mail Centre, • Ability to work on own initiative and as part of a team to achieve common goals About you As an experienced multi-skilled engineer you'll be qualified in electrical and mechanical engineering (minimum ONC Electrical Engineering / NVQ Level 3 – or equivalent). Understanding Health & Safety legislation, you'll have first-hand experience of maintaining automation equipment with a flexible approach and the ability to communicate complex issues effectively. You are required to have a full UK driving licence as on occasion you may be asked to travel to other sites. What happens next? After initial application, any shortlisted candidates will be required to attend an interview, incorporating practical and verbal assessments. You'll also be asked to supply proof any quoted formal qualifications at this interview. About Us Five centuries in business has made Royal Mail more than a household name. We connect companies, customers, and communities across the country, delivering a 'one-price-goes-anywhere', universal postal service to more than 29 million addresses across the UK. Our market is changing, but as one of the UK's leading companies we are focused on achieving our vision of being recognised as the best delivery company in the UK and across Europe. We want to be more commercial, flexible, and efficient and are employing our strong brand and a range of new products and services to achieve this. Any applicant will be expected to fully embrace RM core values and actively contribute to its positive culture. Job reference number 332211 Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. For more information on Royal Mail Group and our values please click here:

Applicants who have full-time availability, the legal right to work and are able to work 3 days as a minumim in person at Colliers Wood, London are welcome to apply. Join the magic at Biscuiteers! We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values; Innovative, Collaborative, Entrepreneurial, and Driven. These values live through the creativity of our products, the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do. We’re ambitious and we’re looking to build and strengthen our wonderful team as the business continues to grow. An exciting opportunity has arisen for a Business Corporate Administrator What you’ll do… You will be responsible for the timely and accurate completion of all administrative tasks across Wholesale, Marketplaces and Corporate functions. WHOLESALE • Work with key Wholesale clients., • Briefing in wholesale orders on Salesforce., • Develop and support ordering of co‑branded wholesale and corporate packaging (boxes, tins, stickers, ribbon, tags, etc.)., • Upload and maintain product specifications on partner systems (e.g., Selfridges)., • Create wholesale product catalogues for AYR and seasonal collections., • Support wholesale marketing and merchandising, including organising display materials., • Support with new B2B Shopify program., • Support with longer term corporate clients., • Manage the Biscuits for Business Club and monitor usage/reporting., • Support creation of corporate sample imagery., • Undertake additional tasks aligned with role and company objectives., • Support customer service during peak trading periods. What you’ll bring… • A positive, proactive approach with excellent administration skills., • A minimum of 2 years experiences in a similar role or with customer account administration., • Be able to demonstrate a strong process driven approach, good initiative and excellent organisational skills., • A passion for quality, efficiency, and sustainability., • Experience in food production or FMCG environments, • Enthusiasm for the role and for Biscuiteers Why you’ll love it here: We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Food – Daily breakfast provided to keep you fuelled, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteers Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop.” “A good place to learn in a fun, energetic environment with a knowledgeable and passionate team.” “There are lots of great people within the business and collaboration happens cross departments.” “I love being part of a team where everyone I work alongside is deeply committed and genuinely enthusiastic about what they do.”

Position: Solutions Consultant Reporting to: Managed Solutions Manager (Managed Solutions) Location: Epsom Town Centre (on-site) Purpose: The position of a Solution Consultant is to identify, open and develop new and existing managed solution opportunities in a pro-active sales environment. • Develop technical expertise and market awareness in line with their business area., • Develop excellent working relationships with both candidates and clients is prerequisite as is the requirement to, • Achieve and manage personal / corporate targets and objectives. Responsibilities: • Responsible for developing technical and market awareness., • Responsible for identifying and developing relationships with prospective clients, both over the telephone and through face-to-face meetings., • Responsible for booking meetings with prospective clients, to discuss new opportunities and understand business requirements., • Responsible for the identification of suitable candidates to fulfil client requirements – this will include headhunting and candidate interviewing., • Responsible for negotiating terms and conditions of business., • Responsible for managing and negotiating contract renewals with existing customers., • Will manage end to end process of candidate deployment including but not limited to contractual, travel and accommodation logistics., • Provide pro-active customer service to both client and candidate stakeholders pertaining to contractual, salary and general service satisfaction., • Responsible for working with the designated Manager in achieving team and personnel objectives., • At all times maintain and record accurate data on the database Experience and Qualifications: • Strong Sales negotiation and sales closing skills., • Suitable experience in generating brand-new business sales opportunities in IT Sales., • Demonstrable success in new business sales; you should have a proven track record of delivering growth within a complex client portfolio., • The ability to be innovative and creative where you can challenge conventional thinking and push the boundaries of established practise., • Excellent computer skills including Word / Excel / PowerPoint., • History of achieving personal and divisional sales targets., • Proven experience of face-to-face client engagement., • Strong analytical and numerical skills., • Ideally 2+ years sales experience, • History of achieving personal and divisional sales targets, • Proven experience of face to face client engagement, • Strong analytical and numerical skills, • Educated to degree standard (desirable), • Excellent computer skills including Word / Excel / PowerPoint Personal Qualities: • Strong telephone and face-to-face sales skills., • Ability to perform under pressure., • Excellent communication, presentation and interpersonal skills., • High degree of initiative., • Outstanding client development skills., • Mature and level headed outlook on life., • Strong believe in ethical working and a ‘lead from the front’ mentality., • High levels of resilience and innovation., • Self-starter with the commitment to achieve., • Excellent documentation skills., • Ability to perform under pressure., • Highly motivated individual., • English language (both written and spoken), plus international language such as; Spanish / Portuguese / French or Arabic highly desirable, • Ability to travel internationally on short notice

Customer Validation & Master Data Representative • Contract Length: 12 months, • Hours: 37 hours per week, • Work Location: Onsite (Sandwich or Walton Oaks), • Pay rate: up to £23p/h ROLE PURPOSE The Customer Validation & Master Data Representative plays a vital role in the Customer Account and Supply Management function within Global Supply Chain. This team collaborates with internal and external partners to ensure the secure, compliant, and timely supply of medicines. The role supports the Customer Account & Supply Management Manager to ensure customer master data, validations, and associated processes are executed accurately and efficiently. KEY RESPONSIBILITIES Set up and maintain accurate customer accounts and master data in SAP. Resolve internal and external customer queries, ensuring high service levels. Conduct periodic customer revalidations in line with SOPs. Perform licensing and regulatory checks to ensure GDP compliance. Monitor system data flows, resolve interface errors, and maintain data quality. Support continuous improvement initiatives and act as SME for key processes. Manage shared mailboxes, records, and ensure audit-ready documentation. Collaborate cross-functionally to enhance customer experience and operational efficiency. Mandatory requirements: Strong Customer Service Experience Handling challenging queries—particularly over the phone—is central to the role. The candidate must be able to communicate clearly, manage complaints, and maintain professionalism with both internal and external customers. High Accuracy & Attention to Detail The role involves validating customer accounts, maintaining master data in SAP, performing periodic revalidations, and ensuring compliance with regulations. Precision is essential because errors impact licensing, product supply, and audit outcomes. SAP or ERP System Competency (preferred but highly beneficial) Experience with SAP is a strong advantage. The role requires creating, updating, and troubleshooting customer master data and interface issues between systems. Ability to Work Under Pressure & Multitask This role involves daily deadlines, multiple incoming requests, system monitoring, and prioritising competing tasks—so working efficiently in a dynamic environment is critical. Strong Communication & Interpersonal Skills Clear written and verbal communication is essential for liaising with customers about account validation, working with service partners, and collaborating across teams. The role also requires confident decision‑making and stakeholder engagement. SKILLS, KNOWLEDGE & EXPERIENCE Required: • GCSE or equivalent in Maths and English., • Experience handling challenging customer queries., • Strong IT skills including MS Office., • Excellent communication and interpersonal skills., • High accuracy and attention to detail., • Ability to make informed decisions., • Comfortable in dynamic, multitasking environments., • Basic data analysis skills. Preferred: • B2B customer service experience., • SAP experience., • Knowledge of GDP requirements.

• Business: emap, • Brands: DFNI Frontier Magazine, Property Week, AV Magazine, Packaging News, Independent Retail News, Motor Trader Magazine, Money Marketing, Headlinemoney, Mortgage Strategy, Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid ( 3 office days/week), • Salary: £24,000- £26,000 DOE +10% Bonus About the Company: A business-to-business media company with a focused portfolio of market-leading events and brands. Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight and bespoke marketing solutions. Overall Purpose of the Role: As an Event Executive you are part of an enthusiastic and busy event operations team, running B2B conferences, exhibitions and award ceremonies. Your role is key to the successful execution of our events portfolio. You should have a love for events, provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers. You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail, along with the ability to multi-task, to deliver industry-leading events. Key Responsibilities: • Working alongside the Event Manager and event operations team in the overall planning, execution and commercial viability of a variety of annual events on behalf of emap’s B2B brands., • Researching suitable entertainment for events., • Working with the Event Manager and the brands to produce high-quality event collateral, including thorough checking of all copy, e.g. agendas, websites, booking forms, tickets, programmes, etc., • Providing outstanding customer service with all external and internal stakeholders, via written and verbal communication., • Performing all the administrative tasks associated with events, including database management., • Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, negotiating to ensure the best value is achieved, and co-ordinating the production of all event signage with the appropriate logos/messages, etc., • Assisting in selecting menus, room layouts and table plans., • On-site event support – specific responsibilities are allocated by the Event Manager, to include overseeing the production team, briefing and liaising with venue staff, co-ordination of sponsors, managing registration, ensuring table plans are correct and adhered to, etc., • Sharing best practice across the team., • Website & comms proofing. Skills and Experience: • Educated to degree level or equivalent – preferred but not essential. Event Management Degree is desirable., • Experience of events/customer service., • Proficient use of the latest version of Microsoft Office., • Proven ability to handle multiple deadlines., • Excellent communication skills., • Experience in managing events websites – desirable., • Attention to detail. Core Competencies: • A driven individual with excellent planning and organisational skills., • Proactive and confident., • Flexible with working hours during events., • A team player, but secure working independently and on own initiative., • Able to work well under pressure in a fast-paced environment while maintaining high standards and meeting multiple deadlines., • Able to read and interpret data effectively., • Takes a creative approach to everyday challenges., • Enthusiasm and willingness to change and innovate processes., • Ability to multi-task and prioritise workload effectively., • Ability to represent the brand and business as a positive ambassador while on site at events and in communications. Personal Attributes: • Able to use initiative and be proactive., • Calm and professional under pressure., • Deadline driven and results orientated., • Creative, • Punctual, • Positive and enthusiastic., • Team player, • Organised, tenacious and committed., • Has a passion for events. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days., • One additional day of annual leave per year- Celebration Day., • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office., • Continuous learning & development opportunities., • In-house Excellence Awards and other innovation projects., • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application.

Customer Master Data Representative – Customer Services Duration: 12 months Pay: £20/hour Location: Walton Oaks, Tadworth ROLE PURPOSE This is a critical role within the Customer Account and Supply Management team, a part of the Global Supply Chain (GSC). The GSC platform partners and collaborates with both internal and external stakeholders in order to keep abreast of the ever-changing healthcare environment. This exciting role will be working with the Customer Account & Supply Management Manager to continually adapt and evolve approaches to ensure that our medicines reach patients when and where they need them. Colleagues in this role provide customer account management to approximately 21,000 customers, including account validation management (“customer qualification”), customer master data maintenance in SAP, and excellence in the associated customer service activities. Working with key stakeholders, they ensure that our policies and processes are compliantly implemented in line with relevant guidance and legislation. They act as subject matter experts, advising the organisation on how our Customer Validation & Master Data activities can be aligned to the constantly evolving external environment, hence helping to ensure that our medicines are accessible to the healthcare professionals and patients who need them. Taking a proactively flexible approach to workload planning and prioritisation, they provide a first-class service to both external customers and internal stakeholders. Key Accountabilities Customer Account Set-up & Data Maintenance • In line with SOPs, use daily updates from service partners to identify new account requests and updates to existing accounts. Validate these requests and then make appropriate changes to customer account records in our SAP ERP system. Liaise with customers when requiring additional information regarding their account and trading., • Performance Measures - Most updates processed by the next working day after notification of requests from service partners. Some updates may exceptionally take longer, dependent on the volume and complexity involved., • Resolve both internal and external queries about customers’ account master data, working with service partners and colleagues in the Sales Order Management and Customer Excellence team as required., • Keep records of incoming customer queries / ad hoc requests. Take the initiative in working towards prompt and compliant resolution, with the aim of achieving and enhancing customer satisfaction. SKILLS, KNOWLEDGE, QUALIFICATIONS, EXPERIENCE • Secondary education level, including GCSE or equivalent in maths and English., • Customer service experience in handling challenging customer queries and complaints via telephone., • Preferred business to business experience., • • Good level of general IT skills, including MS Office. Experience of working with SAP an advantage., • Ability to work with accuracy under pressure., • Ability to make informed decisions, • Excellent communication skills, both verbal and written., • Excellent interpersonal skills., • Able to work in a dynamic and multi-tasking environment., • Ability to analyse data.

Legal Expenses Claims Handler – (Highly Prestigious Insurance Company) Prestigious Global Insurer JH-3140CH Salary negotiable plus bonus and benefits There is no doubt about it – this is one of the most exciting insurance companies in the world. When many insurers are contracting, this business is enjoying tremendous year on year growth, opening new offices, developing further products, and making an impressive amount of internal promotions as a result! Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. A need has arisen for a Claims Handler to join the BTE (Before The Event) Legal Expenses Claims Team. The BTE Claims team deals with assessing and managing indemnity provided to policyholders for the purpose of pursuing/ defending a range of legal action, including employment, property and contractual disputes. You will provide efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills. Handling claims from start to conclusion, you’ll investigate the validity of a claim and, where a claim is accepted, you’ll maintain a regular review of its validity. This will include negotiating cost funding with solicitors and managing their costs to ensure compliance with policy terms and conditions. You’ll regularly be liaising with solicitors, barristers, accountants, insurance brokers, and directly with policyholders. We will consider candidates from a range of backgrounds. Perhaps you have a Legal qualification (either a Degree or A Level), together with some kind of professional work experience, where you have honed your communication skills, and ability to liaise effectively with a wide range of stakeholders. Alternatively, you might be an Insurance Claims Handler with experience of dealing with Liability claims. It is not essential that you have previous experience within the Legal Expenses market as full training will be provided, and you will be assigned a mentor in order to build your knowledge and confidence within this arena. Not only does the company provide crucial financial protection to a diverse range of customers, it also provides its employees with some of the most attractive career development opportunities in the market. Many people who join this company cite, “this is the best place I have ever worked at”. It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from proper careers. The hiring manager cites, “we are extremely passionate about developing our staff, and this role has the genuine potential to progress into a number of different areas across our business.” In line with this organisation’s values, it’s essential that you are an enthusiastic, approachable and aspiring manager, who displays a real passion for achieving excellence. Our client operates a hybrid-working arrangement, allowing you to work 2 days a week from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You’ll be rewarded with a generous basic salary (Negotiable depending on experience) plus a 10% bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

Entry Level Sales and Customer Service Role Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Join a growing and thriving sales and customer service team in London! Sales / customer service - Our client a well-established sales and marketing company, located in London, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are: • Process Driven: You understand that success is a result of consistent inputs., • Antifragile Mindset: You see all results as positive feedback to help you improve., • Authenticity: You don't need "sales techniques"—you just need to be yourself., • Ambition: A drive to make great money and grow on a personal level. What You'll Be Doing: • Generating new customer base for clients within residential environments., • Working efficiently: Field time is typically only 3–6 hours per day., • Using feedback as a means of improvement (Skill Acquisition)., • Sales Acquisition & Customer Service. The Rewards of Joining This Team: • High Earnings: Experienced reps currently average £300-£600 per day; for those starting out, we see realistic estimated earnings of £150 - £300 per day. This is a commission-based role where your income reflects your results., • Tailored Mentorship: Access to "light-touch" coaching that is tailored to you., • Autonomy: A professional environment with very little micromanagement., • Team Environment: A lively and social working environment with regular team events They are currently holding informal chats for their new sales and customer service role. Send your CV to the recruitment team today for this immediate start opportunity. Openings involve dealing with customers face-to-face within field sales environments. Experience is not necessary in this full time equivalent, self-employed, commission-based role, due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

General Manager – Private Health Club Fantastic fitness job based in South West London. We are looking for a talented, enthusiastic, commercially focused Health Club Manager or General Manager with excellent aptitude for operational management to work within this marketing leading health and fitness operator in South West London. This is a wonderful opportunity to lead a newly opened club in a lovely location which already has 2,000+ members but with a further club development plan in the pipeline, the club could achieve 4,000 members! The General Manager will be responsible for the day-to-day management of this fantastic club ensuring revenue and member growth, customer satisfaction, people development and a safe environment for all. Key areas of emphasis include sales generation, financial control, expense management and developing the team to deliver outstanding customer experience. Further responsibilities include: • Continuous monitoring of the agreed standards and training & recording of all relevant staff., • Ensure that employees meet all standards for performance, appearance and service provision., • Solicit and handle customer enquiries, comments, suggestions and concerns to provide answers or determine solutions., • Follow up with guests/members to ensure satisfaction., • Report and record any health and safety or maintenance issues that cannot be fixed/repaired on site., • Monitor cash handling procedures on a regular basis; investigate all security concerns., • Ensure new employees receive induction and training for their position that is consistent with group standards and policy., • Coach employees and give positive reinforcement when appropriate., • Lead the next phase of club development which includes creating a spectacular outdoor functional training space We are seeking a hands-on, highly driven and customer-considered General Manager, this is not a role for a back of house manager! The successful General Manager can expect self-development and career growth with this ambitious independent operator. Basic salary is circa c£50-55K plus bonus and additional benefits. If you are interested in learning more about the role, or make an application, please contact James Procter for a confidential discussion.

Customer Master Data Representative – Customer Services Duration: 12 months Pay: £20/hour Location: Walton Oaks, Tadworth ROLE PURPOSE This is a critical role within the Customer Account and Supply Management team, a part of the Global Supply Chain (GSC). The GSC platform partners and collaborates with both internal and external stakeholders in order to keep abreast of the ever-changing healthcare environment. This exciting role will be working with the Customer Account & Supply Management Manager to continually adapt and evolve approaches to ensure that our medicines reach patients when and where they need them. Colleagues in this role provide customer account management to approximately 21,000 customers, including account validation management (“customer qualification”), customer master data maintenance in SAP, and excellence in the associated customer service activities. Working with key stakeholders, they ensure that our policies and processes are compliantly implemented in line with relevant guidance and legislation. They act as subject matter experts, advising the organisation on how our Customer Validation & Master Data activities can be aligned to the constantly evolving external environment, hence helping to ensure that our medicines are accessible to the healthcare professionals and patients who need them. Taking a proactively flexible approach to workload planning and prioritisation, they provide a first-class service to both external customers and internal stakeholders. Key Accountabilities Customer Account Set-up & Data Maintenance • In line with SOPs, use daily updates from service partners to identify new account requests and updates to existing accounts. Validate these requests and then make appropriate changes to customer account records in our SAP ERP system. Liaise with customers when requiring additional information regarding their account and trading., • Performance Measures - Most updates processed by the next working day after notification of requests from service partners. Some updates may exceptionally take longer, dependent on the volume and complexity involved., • Resolve both internal and external queries about customers’ account master data, working with service partners and colleagues in the Sales Order Management and Customer Excellence team as required., • Keep records of incoming customer queries / ad hoc requests. Take the initiative in working towards prompt and compliant resolution, with the aim of achieving and enhancing customer satisfaction. SKILLS, KNOWLEDGE, QUALIFICATIONS, EXPERIENCE • Secondary education level, including GCSE or equivalent in maths and English., • Customer service experience in handling challenging customer queries and complaints via telephone., • Preferred business to business experience., • • Good level of general IT skills, including MS Office. Experience of working with SAP an advantage., • Ability to work with accuracy under pressure., • Ability to make informed decisions, • Excellent communication skills, both verbal and written., • Excellent interpersonal skills., • Able to work in a dynamic and multi-tasking environment., • Ability to analyse data.

Job Title: Customer Services Key Account Manager Salary: £27,900 - £38,550 per annum Location: Cambridge/Hybrid (expectation of min. 2 days in the office per week) Contract: Fixed Term ending February 2027 Hours: Full Time (35 hours per week) A chance to develop a career within the customer service department of a leader in the educational sector, actively making a difference to our learners around the world. This is an exciting opportunity for a Key Account Manager to join a passionate Customer Service team providing a concierge level of service for our customers and become a significant factor in generating customer advocacy. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University...

Help London’s entrepreneurs thrive London is powered by its small businesses — from high street makers to local service providers and digital entrepreneurs. At London & Partners , our mission is to drive resilient, sustainable and inclusive economic growth for the capital. Purpose of role The Small Business Programmes Executive will support the delivery of the Made Smarter programmes as well as other activities within the team. The post holder will support the delivery of governance systems and processes to streamline operations; the inputting of data into our CRM database system to support the delivery of our digital and in-person business support service to SMEs; and the creation of reports based on our data to comply with our reporting requirements as well as, provide insights that can support improvements in our support for SMEs as well as optimise our operations. This is an exciting and unique opportunity to develop your programmes support, governance, compliance, data and digital technology experience at the same time as delivering significant social impact. o Risks and issues, to ensure awareness and understanding of these and implementation of appropriate and timely mitigations • Provide financial support to the team in creating and maintaining budget spreadsheets, raising and processing purchase orders and invoices in compliance with L&P procedures as well as collecting evidence of expenditure from grant recipients and ensuring they are compliant with funding rules, • Support on all aspect of the team governance, arrange the different project meetings and produce meeting documentation such as agendas; minutes and presentations; support the team in producing and maintaining project documentation such as risk and issue logs, action lists and project plans, as directed., • Support the team in tracking project performance against targets, co-ordinating and updating progress of documents, reports for the programme and input and update of quality business support and services data into CRM database and other reporting mechanisms to support the delivery of the Made Smarter programme, • Create reports to meet compliance obligations on a regular basis from data recorded on CRM database. Retrieving and cleansing data as requested to support the timely provision of insights and datasets to inform service improvements, • Contribute to optimising our operations by providing insights from data to guide improvements, • Support the team to liaise with key stakeholders and other organisations to help maintain excellent working relationships; supporting the team with a wide range of stakeholders at various levels, decide on appropriate responses to queries and respond, when necessary, on behalf of the team, • Carry out any other administrative tasks for the project as required, including booking rooms and refreshments and handle day to day enquires and supporting the booking system, • Manage email inboxes as required to ensure that programme queries are dealt with in a timely and professional manner, • Coordination of workshops with delivery partners which could include creating and collecting feedback from partners, venue booking, registering attendees and other associated tasks, • Any other reasonable duties to support the Small Business Directorate., • Knowledge of project management, including data analysis, project planning and evaluation, • Well-developed IT skills, experience of using financial and content management systems and processes and excellent report writing skills, • In-depth knowledge of Excel and other MS Office tools including PowerPoint and Word, • In-depth knowledge of database systems (e.g. Salesforce) including data entry and cleansing and experience using CRM systems, e.g. Salesforce, is desirable, • Knowledge of data collection software (e.g. google forms, smart survey) desirable, • Excellent written and verbal communication skills, • Strong interpersonal and customer service skills, • Ability to effectively develop and implement work plans, • Organise all tasks to be delivered to the required standards., • Ability to achieve deadlines and targets, • Excellent attention to detail with high professional standards, • Proficiency in administrative procedures; and an ability to work effectively within a target-driven, KPI process-driven environment In addition, you will be able to demonstrate attention to detail, willingness to be flexible based on the requirements of the team, ability to multi-task and willingness to collaborate with other team members as well as work on your own initiative when required to do so Personal style and behaviour · Service-driven, with a passion for delivering exceptional stakeholder value · Proactive team player, contributing creative and innovative solutions to projects and objectives. · Adopts an agile approach, remaining productive in ambiguous and fast changing environments. · Helps foster collaboration, constructive dialogue and builds trust with peers. · A learning mindset, using challenges and opportunities to improve team and own performance. · Through good self-awareness, motivates oneself, seeking opportunities to develop own potential. · Takes responsibility and ownership of project tasks, continuously aiming to improve performance. • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Blinds and Curtains Installer - £60,000+ earnings p/a Flexible Hours to suit you – Full and Part-Time APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Trainers, experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunitely to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself – All the benefits of running your own local business without the worries: • We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals., • Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment., • Run your business from home., • Be personable, approachable and confident when meeting new people, • Have a vehicle and valid UK driving licence, • Full Tool kit, including everything you need to measure and fit successfully., • Samsung tablet – allowing you to process orders and manage your business., • Branded Hillarys work wear., • Personalised business cards and leaflets for the lifetime of your business. JBRP1_UKTJ

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme that focuses on boosting manufacturing SME productivity, growth and efficiency. It was launched in 2019 in the North-West of England and has since been rolled out across another five regions in the UK. The London Made Smarter programme launched in April 2025 and will be delivered by L&P in the Small Business Directorate. Purpose of the role The Senior Technology Adoption Specialist (Senior TAS) will manage SME outreach and engagement to ensure strong participation in the programme. They will be responsible for delivering high‑quality industrial digital technology (IDT) support, guiding SMEs through their adoption journey, and ensuring all activities meet the programme’s standards of excellence. They will: • Work with the Head of Small Business Programmes along with the Senior Programme Manager on programme planning, technical delivery, monitoring, reporting and stakeholder engagement, and the continuous innovation and improvement for the programme., • Be an ambassador for the programme, to build visibility with SMEs and potential collaborators across London boroughs and manage the relationship with relevant SME and industry networks., • Achieve programme KPIs related to technical adoption activity. Reaching target number of Registrations, Digital Adoption Workshops and Roadmaps, and Intensive Support., • Supporting programme KPIs to engage SMEs on Courses, Grants and Internships., • Manage a personal portfolio of manufacturing and engineering SMEs. Provide strategic digital transformation advice and create bespoke IDT adoption roadmaps., • Line manage, supervise and coach a team of Technology Adoption Specialists, ensuring high-quality delivery, performance management, and professional development., • Work with the Senior Programme Manager to deliver the Alumni activity, including sourcing expert speakers and identifying SME case studies, • Supporting the Marketing and PR team to increase visibility and reputation of London & Partners and the programme, such as identifying SMEs case studies and engaging in press opportunities where relevant., • The Senior TAS will operate all across London and will work from the L&P main office as well as remotely, including site visits to the business’ premisses of the SMEs supported. Leadership and Line Management • Lead, manage, and coach a small team of Technology Adoption Specialists to achieve programme KPIs and quality standards. Ensuring they have the right support to carry out their role., • Line management of the team of Technology Adoption Specialists, conducting regular one-to-ones, performance reviews, and team meetings to ensure a collaborative and high-performing culture, and identify training and development opportunities, • Work with the Head of Small Business Programmes and Senior Programme Manager ensure adherence to programme delivery plan; meeting timelines, budget and outputs., • Review and quality-assure client outputs such as IDT Roadmaps to ensure consistency and compliance with programme standards., • Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training/development activities to improve your people management and technical skills. Client & Programme Delivery • Manage a portfolio of SME manufacturing and engineering businesses, conducting diagnostics and designing bespoke IDT Transformation Roadmaps., • Be focussed on supporting your team to provide a quality and seamless customer service for SMEs., • Provide expert advice on adopting relevant digital technologies, drawing on experience in areas such as automation, AI, systems integration, or additive manufacturing., • Support businesses in applying for grant funding and internship applications; preparing investment documentation, and presenting to funding panels., • Facilitate workshops, training, and site visits to foster engagement and knowledge sharing., • Supporting the delivery of Alumni events. Identifying key themes to support SME needs, and speakers. Stakeholder Engagement & Networking • Represent London & Partners and Made Smarter London at industry events, conferences, and policy roundtables to promote the programme., • Build strong relationships with local manufacturing networks, innovation centres, academic institutions and experts across Digital Transformation, who we may collaborate with to enhance our programme offering to SMEs., • Work collaboratively with peer TAS across the Made Smarter Adoption group and delivery partners to align share best practice. Monitoring, Reporting & Continuous Improvement • Ensure accurate data capture and reporting in CRM and programme management systems., • Monitor progress against KPIs and funding requirements, providing regular performance updates to the Head of Small Business Programmes and Senior Programme Manager., • Work with the Head of Small Business Programme and Senior Programme Manager on continuous improvement of the programme, to optimise customer journeys, increase performance and efficiencies within programme., • Demonstrable experience leading and coaching teams in a technical, innovation, or SME advisory setting., • Line-management experience; setting objectives, performance management and professional development plans., • Proven track record of delivering successful IDT adoption or digital transformation projects in manufacturing or engineering contexts., • Experience working with SMEs to develop digital strategies, improve productivity, or access innovation funding., • Strong stakeholder engagement experience, ideally within business support, innovation ecosystems, manufacturing networks or government-funded programmes. Essential Skills • Proven experience of client and account management., • Strong leadership, people management, and mentoring abilities., • Excellent communication and relationship management skills across diverse stakeholder groups., • Skilled in diagnosing business needs and designing tailored digital adoption technology roadmaps., • Confident in presenting to senior stakeholders and representing programmes publicly, • Well-developed IT skills, including an understanding of computerised management information systems, spreadsheets, diary management, e-mail and CRM databases. Knowledge • Deep understanding of Industrial Digital Technologies (IDTs) and their application in manufacturing., • Strong links and knowledge of business networks across London’s manufacturing and industrial digital technology sectors., • At least degree level with a relevant technical, digital or business education with relevant experience of digital technologies or degree level qualification with a management body or the relevant business experience to match, • Knowledge of the UK business support landscape, innovation funding, and SME growth challenges., • Awareness of monitoring and reporting requirements for public-funded programmes., • Understanding of customer focused approach of working with businesses to foster engagement and encourage commitment to working towards economic development. Qualifications • Degree (or equivalent experience) in a relevant technical, engineering, or business discipline., • Project management, leadership, or coaching qualifications are desirable., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

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A fantastic opportunity has become available with a successful Fresh Produce specialist, in a key supportive commercial role as Junior Commercial Manager. This position offers an exciting opportunity to join a driven, passionate, and focused commercial team, working together to achieve and exceed sales and service expectations. This Junior Commercial Manager will support the Commercial and Produce Specialist teams in delivering timely and accurate range change, planogram creation, and forecasting within the Fresh Produce category. This hybrid role blends account management with display planning and customer-focused execution, using data-driven insights and cross functional collaboration to drive commercial outcome and enhance availability, space use, and in-store experience. We require; Previous experience gained in a Implant / Commercial position working within a FMCG business, ideally Fresh Food / Fresh Produce commercially confident, able to work in a demanding environment at all levels IT confident with the ability to work with data, figures and generate reports, forecasting and using planograms Graduates with a year in industry are welcome to apply. Location: London Salary; competitive Hours; Monday - Friday

The Assistant Manager role within the retail industry in Croydon focuses on providing secretarial and business support to ensure smooth operations. The position requires strong organisational skills and the ability to oversee daily tasks effectively! Client Details The employer is a small-sized organisation operating within the retail industry, known for its commitment to providing excellent service and fostering a supportive work environment. Description Handling customer enquiries and managing sales of garage doors and associated products Responding promptly and professionally to email correspondence Managing telephone enquiries from customers, colleagues, and suppliers Providing face-to-face customer service and support Performing occasional heavy lifting as part of daily duties Checking delivered goods for correct quantities and condition against delivery notes Hours - Monday - Friday 7.30 - 5.00pm plus Saturday 9.00 - 12.30pm on a rota basis.Profile Previous experience in a similar role within construction Strong organisational and time management skills. Proficiency in using office software and systems. Ability to handle multiple tasks and prioritise effectively. Excellent communication and interpersonal skills. Attention to detail and a proactive approach to problem-solving.Job Offer Competitive salary ranging from £26,000 to £28,000 Monthly and quarterly performance-related bonus scheme. 4 weeks of paid holiday. Access to a company cash health plan. Friendly working conditions and full training provided. Contribution to a pension scheme

Logistics Co‑ordinator New Malden Full-time | On-site Are you an experienced logistics professional with a passion for delivering exceptional customer service and keeping supply chains running smoothly? We’re looking for a proactive and detail‑driven Logistics Co‑ordinator to join a busy team in New Malden. This is an exciting opportunity to play a key role in managing international shipments, supporting global partners, and ensuring orders are fulfilled accurately, efficiently, and on time. ⭐ About the Role As a Logistics Co‑ordinator, you will support the end‑to‑end order fulfilment process—managing export sales orders, liaising with 3PL warehouses, ensuring compliance with international trade regulations, and keeping internal teams and customers informed every step of the way. You’ll work collaboratively across Planning, Supply Chain, Customer Care, and regional teams to identify challenges, implement solutions, and maximise On Time In Full (OTIF) performance. This role is ideal for someone who thrives in a fast‑paced environment and is confident making decisions that balance efficiency, cost management, and customer satisfaction. Key Responsibilities: Order Fulfilment & Logistics Coordination * Manage the full export order process, including order acceptance, inventory flow, stock allocation, and shipping documentation. * Maintain accurate live registers of all 3PL export orders, including detailed status and despatch dates. * Work closely with the Logistics Manager to resolve delays and mitigate risks. * Ensure all SKUs produced for export are shipped and stock write‑offs at 3PLs are minimised. * Oversee returns processes, raising credits where needed and ensuring compliance with SOPs. Customer & Internal Partner Communication * Act as the central point of contact for all customer order queries. * Communicate any significant delays promptly and agree on corrective actions with customers and internal teams. * Conduct root cause analysis for any service failures and maintain a rolling corrective action log. Inventory & Supply Chain Support * Monitor stock levels at 3PL locations and highlight shortages to Production Planners. * Review safety stock levels and recommend adjustments to improve customer service. * Collaborate with Planning teams to minimise short supply situations and align orders with production MOQs. About You: Essential Qualifications & Experience * 1 years+ logistics experience within FMCG. * Strong background in international order processing and shipping documentation. * SAP expertise. * Experience in warehouse management, order fulfilment, and freight forwarding. * Proven track record of driving supply chain efficiencies. * Excellent communication skills, strong customer focus, and reliable decision‑making abilities. * Exceptional organisational skills with strong attention to detail. Desirable * Degree‑level education or logistics/freight forwarding qualifications. * Strong numerical and analytical skills. Behaviours We Value * A proactive, self‑starting approach and a drive to get things done. * Ability to influence and collaborate effectively across departments. * Comfort working in a fast‑paced, changing environment. * A positive, solutions‑focused mindset. * Team player who can also work independently with confidence. Why Join Us? This role offers the opportunity to make a meaningful impact on global operations while working in a friendly, supportive team environment. You’ll have autonomy, variety, and the chance to contribute to continuous improvement across the supply chain. Key Words Logistics, supply chain, order fulfilment, coordination, coordinator, administrator, shipping, freight, warehouse, stock control, inventory management, dispatch, customer service

Our client is looking for a Property Manager, who will play a key role within their Estate Management Team. The successful candidate will ensure high standards of service delivery and customer satisfaction across a portfolio of residential properties. The role requires strong communication skills, excellent organisational capability and a proactive approach to problem solving. Key Competencies: Customer Service: You will shape how customers perceive the business by providing timely, accurate information and resolving issues professionally and diplomatically. Execution & Accountability: You will work methodically to meet deadlines, ensure obligations are fulfilled and take ownership of tasks through to completion. Business Maturity & Judgement: A practical, common sense approach combine with a positive and “can do” attitude is essential. Core Responsibilities: Customer Service & Communication: You will act as the first point of contact for leaseholders and residents via phone, email and written correspondence. Respond promptly and professionally to all enquiries and ensure follow up until resolution. Prepare letters, mail merges and general communications to residents and clients. Build positive working relationships with Client Directors, contractors and stakeholders. Handle complaints or issues diplomatically and effectively. Systems, Data & Process Management: Keep all property records and database information accurate and up to date. Manage hard copy and digital files, ensuring documents are scanned, tagged and stored appropriately. Maintain the online portal with relevant, up to date information. Estate & Maintenance Management: Oversee day to day, maintenance activities. Coordinate contractor works; sourcing quotes, raising orders, briefing suppliers and monitoring completion. Manage insurance claims and ensure compliance with health and safety standards. Conduct regular site inspections to ensure buildings remain in good order. Financial Management: Generate purchase orders, ensuring correct coding and adherence to budget. Oversee the preparation of annual budgets and reserve fund planning. Monitor expenditure throughout the year and produce reports as required. Assist with service charge and ground rent arrears processes. Client Meetings & Governance: Circulate information to residents on management matters. Attend, chair and minute client board meetings including evening AGN’s. Provide general guidance on leasehold matters, relevant legislation, section 20 notices and covenant issues. Qualifications: A good standard of education is essential. IRPM/RICS desirable but not required. Skills: Strong communication skills (written and verbal), excellent time management skills, good project management capability, strong IT skills across Microsoft Office, ability to empathise, negotiate and resolve issues effectively. You will be detail orientated, calm and commercially aware and have a positive attitude and team orientated mind set. . 8.30 to 5.00 Monday to Friday or 9.00 to 5.30 Monday to Friday £30 - 35.000P.A. Raynes Park Area

Chef Manager Term time only Great work-life balance South Croydon 35 hours per week - 7:00am - 2:30pm £17 per hour - Permanent Contract We are currently recruiting for an experienced Chef Manager to lead a friendly school catering team within a primary school environment in South Croydon. This is a fantastic opportunity for a candidate with previous experience in a maintained (state) school environment who is looking for a great work-life balance with daytime hours only. The Role Managing the day-to-day catering operation in a primary school Preparing and serving approximately 200 fresh meals per day Leading and supporting a team of 3 Catering Assistants Producing nutritious, well-presented meals in line with school food standards Managing menus, stock control, food safety, and hygiene compliance Maintaining high standards of service and customer care for pupils and staff The Ideal Candidate Previous experience as a Chef Manager or strong Senior Chef/Supervisor ready to step up Experience in education or contract catering preferred Strong leadership and organisational skills Passion for fresh food and child-focused catering Confident working independently and managing a small team What's on Offer £16.25 per hour, paid weekly or monthly Term-time only working - ideal for work-life balance 39 working weeks plus 4.8 weeks paid holiday Permanent contract Excellent training and clear opportunities for career progression Employee Benefits Employee Assistance Programme Pension Scheme Life Assurance Scheme 4.8 weeks paid holiday (pro rata) If you are a motivated Chef Manager looking to make a positive impact in a school setting while enjoying sociable hours, we would love to hear from you. Apply today or contact us to find out more. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. TPBN1_UKCT

About the Role We are looking for a Service Engineer to join our growing service team. You will be responsible for servicing, maintaining, and repairing recycling equipment on both a scheduled and reactive basis, ensuring high standards of work and outstanding customer service. You’ll work closely with the Service Planning Supervisor, Technical Manager, and Operations Director to ensure safe and efficient delivery of service. Key Responsibilities for the service engineer * Perform routine and emergency maintenance on recycling equipment * Work within customer SLA (Service Level Agreement) requirements * Communicate effectively with the Service Planning and Field Supervisors * Maintain accurate records of work completed, time on site, and parts used * Diagnose faults using hydraulic and electrical diagrams and testing equipment * Support the sales team by passing on any potential business leads * Occasionally work outside of your area or stay overnight when required * Ensure compliance with company health & safety policies and procedures * Maintain van stock levels and ensure PPE, tools, and vehicle are kept in good condition Service engineer, what we need from candidate: * Proven fault-finding and diagnostic skills * Understanding of hydraulic and electrical systems * Experience reading and interpreting technical circuit diagrams * Comfortable working independently and managing your own schedule * Excellent communication and customer service skills * Full UK driving licence Desirable Qualifications * City & Guilds or NVQ Level 3 in Electrical or Mechanical Engineering * Experience using electrical and hydraulic test equipment * Familiarity with single and three-phase systems * Background in waste, plant, recycling, or similar equipment servicing Benefits * Competitive salary and overtime pay * Company vehicle and fuel card * Ongoing training and development * PPE and tools provided * 25 days holiday + bank holidays * Pension scheme * Career progression opportunities

Area Sales Manager – South East £58,000 Basic + Commission + Company Benefits We are working in partnership with a well-established and respected distributor within the building materials sector to recruit an experienced Area Sales Manager to cover the South East region. Territory: Kent, Surrey, Sussex, South West London and South London This is an excellent opportunity for a driven sales professional with 2–3 years’ experience in field-based sales who is looking to develop their career within a supportive and growth-focused business. The Role You will be responsible for developing and managing existing accounts while identifying and converting new business opportunities across your territory. The role will involve regular customer visits, relationship building, and working closely with contractors, merchants, and trade customers to grow market share. Key responsibilities include: Managing and developing a defined sales territory Building strong relationships with existing customers Identifying and winning new business opportunities Delivering against sales and margin targets Producing accurate forecasts and activity reporting Working collaboratively with internal teams to ensure excellent customer service About You We are seeking candidates with: 2–3 years’ field sales experience (ideally within building materials, construction products, or a related sector) Strong relationship-building skills A proactive and self-motivated approach Commercial awareness and target-driven mindset Excellent communication and negotiation skills Full UK driving licence The Offer Up to £58,000 basic salary Competitive commission structure Company benefits Long-term career development opportunities Established territory with existing accounts This is a fantastic opportunity to join a reputable organisation with a strong market presence and continued investment in growth. If you are an ambitious sales professional looking to take the next step in your career within a defined regional patch, we would welcome your application

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Croydon store. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 30-40 hours per week. You will also support other stores as required. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: • Lead and supervise the store team in the absence of the Store Manager., • Open & close the store, including cashing up and completion of associated administrative duties., • Offer excellent levels of customer service and have a strong product knowledge., • Lead by example, by recommending and promoting complimentary products with each sale., • Assisting management in leading the team, to achieve store sales targets and KPI’s., • Support team members as and when required., • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer., • Process stock deliveries and store transfers., • Deal with customer queries and complaints. Personal characteristics: • Able to take direction from management regarding additional tasks and duties., • Previous supervisory experience including cashing up and banking., • Self-motivated, with a positive, can do attitude., • Ability to supervise, motivate, coach and work with a team., • Strong interpersonal and communication skills., • Willingness to approach and serve all customers., • The drive to exceed monthly performance targets., • Methodical approach to completing daily tasks – including stock SKU management., • High levels of attention to detail., • The ability to work both individually and as part of a diverse team., • The commitment to work 30-40 hours per week and the flexibility to work any day (Monday - Sunday). If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Coulsdon area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more