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Flosum is a Salesforce-native DevOps and data protection platform serving enterprise Salesforce teams across the Fortune 5000. We are in wartime. Pipeline generation, retention, and product velocity are our three highest-priority problems, and AI is the lever that accelerates all three. We are hiring our first AI Go-to-Market Engineer to architect, deploy, train, and continuously optimize AI agents and automation across the entire revenue engine — from first touch to closed-won to expansion. This is not a "prompt engineering" role. This is a builder role. You will sit at the intersection of revenue operations, sales, marketing, and customer success, and your job is to make every human on the GTM team dramatically more productive by deploying AI systems that generate pipeline, accelerate deals, and reduce churn. You report directly to the CEO. WHAT THIS ROLE MUST DO TO CHANGE FLOSUM'S TRAJECTORY • Deploy and personally train at least one AI SDR agent within the first 30 days — focused on either inbound qualification from Qualified/Marketo or outbound prospecting via Outreach — and run weekly refinement cycles until it outperforms the bottom half of the human BDR bench., • Build an AI-powered inbound qualification system that captures, scores, and routes every website visitor and form fill in real time so no lead waits, no lead gets lost, and AEs only touch prospects that are ready to buy., • Increase revenue-generating time per AE from the current ~25% to 50%+ by automating CRM hygiene, call summarization (via Gong), follow-up sequencing, proposal drafting, and pipeline updates — eliminating every minute of admin work that doesn't directly produce revenue., • Architect the AI layer across Flosum's GTM stack (Salesforce, Marketo, Outreach, Qualified, Gong) so that data flows between systems without manual intervention, every customer touchpoint is captured, and AI agents share learnings in a virtuous loop with Salesforce as the hub., • Build and maintain an AI-driven competitive intelligence engine that monitors our competition, pricing changes, and product launches — and feeds structured insights to sales and product weekly., • Create hyper-personalized outbound campaigns at 10x current volume without proportional headcount increase — using AI to research accounts, generate personalized messaging based on ICP signals (Salesforce team size, current DevOps tooling, compliance requirements like DORA), and sequence multi-channel touches across email, LinkedIn, and phone., • Instrument a closed-loop data feedback system between BDR activity, pipeline outcomes, and AI agent performance so that ICP targeting, messaging, and channel mix improve every week based on actual conversion data — not guesswork., • Deploy AI-assisted customer health scoring and churn prediction models that flag at-risk accounts before renewal, feeding Terry's CS team with actionable intervention triggers tied to usage data, support ticket patterns, and engagement signals., • Prototype AI-powered product-led growth touchpoints — including conversational qualification on the website, self-serve onboarding assistance, and automated nurture for trial users — supporting the PLG motion as it matures., • Evaluate, select, and deploy no more than two AI vendors per use case using a structured bakeoff methodology: reference checks via email, FDE conversations before contract, and 30-day dedicated training commitments — no lazy agency deployments. Hands-on experience deploying and training AI SDR/BDR agents in a real B2B sales environment — not evaluating, not advising, actually deploying and iterating weekly for at least 90 days. Deep working knowledge of the modern B2B GTM stack — specifically Salesforce (as CRM and data hub), Marketo or equivalent MAP, Outreach or Salesloft, Gong or Chorus, and real-time chat/qualification tools like Qualified or Drift. Ability to write and maintain production integrations — Python, JavaScript, or equivalent — connecting AI agents to CRM, MAP, and sequencing tools via APIs. You don't need to be a software engineer, but you need to ship working code, not just configure no-code tools. Understanding of pipeline math and unit economics: you should be able to work backward from a revenue target to SQLs required, conversion rates by stage, and the specific AI interventions that move each number. If someone says "we need 67 SQLs per quarter at 20% win rate and $75K ASD," you should immediately know where AI can compress that funnel. Experience with AI agent orchestration — managing multiple AI agents working different segments or functions simultaneously, resolving conflicts, preventing duplicate outreach, and maintaining data quality in the hub (Salesforce). Demonstrated ability to build prompt libraries, training datasets, and refinement workflows for AI agents — treating agent training as a discipline, not a one-time setup. Comfort operating in a company doing ~$4M ARR with a small, high-intensity team. You will not have a large support staff. You will do the work yourself and scale through automation, not delegation. Strong opinions on when AI should replace human effort versus augment it — and the judgment to know that bad AI automation destroys deals faster than no automation at all. Familiarity with the Salesforce ecosystem — understanding of DevOps, CI/CD, data protection, and compliance workflows is a major advantage. You don't need to be a Salesforce admin, but you need to understand what our buyers care about and why Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

We're looking for a Senior Account Manager to work on some of our largest clients in our portfolio of clients in the professional membership, arts and culture and higher education sectors. Were actively growing this sector and are looking for an individual to support the Client Strategy Partner and Account Director in growing this portfolio of clients. Ideally youll have three to five years of commercial experience developing digital transformation and web platform opportunities with clients in some or all of the sectors outlined above. Working closely with the Account Director and Client Strategy Partner leading the Sector, you will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to income and revenue generation, service delivery, ticketing, membership and audience strategies and demand and how digital can support the wider organisational objectives and mission. Supported by an Account Director, this role is key to helping to understand our clients, their specific organisational and sector needs and challenges, so that we can bring together the right people and expertise to tackle and deliver against their organisational strategy and objectives. Responsibilities Effective day-to-day management of high quality relationships with clients • To manage client expectations and take proactive measures to ensure that the relationship between the agency and the client is effective and valuable for both sides and address issues are addressed in accordance with this., • To help ensure that we are exceeding client expectations as an agency partner and responding to client needs at all times., • To work collaboratively with the sector delivery team, ensuring new projects are handed over in efficient and timely manner, and setting the project team up for success, • To ensure that support activities are acknowledged, responded to and dealt with, in line with agreed SLAs, • To act as a first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team., • To work with the Account Director to ensure that project briefs/Statements of Work define the client requirements, budgets and timescales adequately and are fully signed off by clients before work commences., • To act as the first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team., • To escalate any client issues or challenges in a timely manner, ensuring the right people are notified in order to swiftly resolve., • To manage contractual obligations and risks, including partners delivering work for our clients., • To manage the commercial health of the client accounts, ensuring acceptable client and project level margins are maintained., • Understand the wider needs of our clients beyond our day to day product owners/project leads, • Actively source and validate with the Account Director, events and public arenas where we can promote the manifesto brand and complete outreach and networking. To ensure long-term mutually valuable relationships with existing clients • To ensure all allocated clients have a good understanding of the manifesto proposition and its relevance to their organisation., • To develop a deep understanding of specific client and sector challenges and their business objectives, and join regular client touch-points such as client monthly calls and roadmap workshops with the rest of the manifesto team., • To build commercially valuable relationships with key people within the client organisations with a focus on growing our network beyond our immediate client contacts., • To work with your Account Director and sector aligned team members to ensure were building a network and promoting our services to key potential customers, • To work with your Account Director and sector aligned team members to ensure were running regular strategic reviews with our clients, • To work with your Account Director and internal Marketing teams to support external sector marketing activity To grow the business we do with existing clients through creation, identification and conversion of new commercial opportunities • To meet account financial targets through identification and conversion of account sales pipelines with your Account Director and Sector aligned team, • To help convert opportunities into confirmed Statements of Work, collaborating with appropriate team members., • To work with the Account Director on annual and monthly forecasting and invoicing., • To be involved in new business proposals and presenting in pitches, working closely with our growth team - potential new clients like to meet the people theyll be working with day to day., • To meet your billable target, • To keep our CRM updated, ensuring accurate client and opportunity information is logged and key commercial details are up to date to support accurate monthly forecasting To be a voice of the client services studio in the agency • To help to unify the Client Services offering across manifesto., • To promote the Client Services role within the wider business., • To be an active contributor in the Client Services Studio, Community of Practice and Client Experience Playbook., • To support the client satisfaction strategy and maintain/improving our Net Promoter ScoreAbout You Were looking for an experienced Senior Account Manager who has experience working with professional membership, arts and culture and/or Higher Education organisations. • Proven work experience within an agency, ideally digital or similar, as a Senior Account Manager working with membership, visitor attraction and/or higher education institutes, • Demonstrable ability to communicate, present and influence key stakeholders, • Confident financial planning and reporting, • Ability to handle challenging situations with tact and diplomacy, • Proven ability to juggle multiple priorities at a time, while maintaining sharp attention to detail, • Proven ability to be proactive in identifying opportunities, issues and/or risk, • Excellent listening, negotiation and presentation abilities, • Strong verbal and written communication skills, • This a hybrid working role, where you will have the choice to work from home or attend hubs around the country. Some travel to clients or to attend regular team days is expected.About Usmanifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora. Part of the TPXimpact group - a Certified B Corporation, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists. TPXimpact TPXimpact is a digital transformation company, and Certified B Corporation, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. Were passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world. JBRP1_UKTJ

Where else could you stroll past rare giraffes and tigers on your break? At Chester Zoo, your working environment is anything but ordinary. Supporting our management team within The Oakfield pub-restaurant as well as supporting events within The Square our luxury events space, you will be responsible for the daily coordination of our Front of House team, working closely with our Chef and Events teams to deliver exceptional guest experiences. We’re proud to share that The Oakfield (located in the heart of the zoo) was recognised with the Travellers’ Choice Award in 2020, ranking it within the top 10% of restaurants worldwide. • Support the day-to-day running of The Oakfield, including rota management, setup and close-down procedures, health and safety compliance, stock control, and cash security, • Support the day to day running of events within The Square and Oakfield when required, • Ensure appropriate actions are taken to achieve performance targets and maintain operational compliance, • Train, coach, and motivate team members to deliver outstanding guest experiences, • Serve customers across the bar, restaurant, and events to the highest standards, including taking orders, food and drink service, and payment processing, • Work closely with the Chef and Events teams to deliver world‑class events, including weddings and corporate hospitality, • Deputise for the Food & Beverage Assistant Manager in their absence As the UK’s largest and most popular zoo, we have ambitious goals and exciting plans for the future. We are an inclusive and diverse organisation made up of over 600 permanent and 500 temporary team members. We are committed to investing in our colleagues, supporting career development, and creating opportunities for growth. • You’ll be working 40 hours per week, 5 days out of 7 on a rota basis, including weekends and bank holidays and evening work will be required for late night opening and events, • £27,500 per annum, • 33 days annual leave per annum, • Annual holiday buy/sell scheme, • Staff pass for unlimited zoo entry during your time off, plus complimentary tickets for friends and family, • Employee Assistance Programme (EAP) and cash healthcare plan, • Pension scheme with generous employer contribution up to 9%, • Plus much more! Find out more about our benefits here, • Experience working in a busy gastro‑pub or restaurant environment, • Experience coordinating the daily activities of team members, • Exceptional customer service skills within a guest‑focused environment, • Computer literacy, including Microsoft Office, • Cash handling experience, including balancing safes, floats, and tills, • Knowledge of health and safety procedures, risk assessments, and food safety legislation, • Experience supporting events such as weddings, corporate meetings, or functions We’re not just an award‑winning visitor attraction, home to over 30,000 incredible animals across 128 acres of stunning gardens. We’re also a leading wildlife charity, committed to preventing extinction and recovering endangered species globally. As the world faces an extinction crisis, we’re making a significant contribution to conservation when it’s needed most. We are Chester Zoo. And we prevent extinction. Please note: Shortlisting and interviews will take place while the advert is live. The role will close once a successful candidate is appointed, so early applications are encouraged. #J-18808-Ljbffr

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As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include:. Level 2 or 3 NVQ/QCF in health care is desirable.

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As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include:. Level 2 or 3 NVQ/QCF in health care is desirable.

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Healthcare Assistant at Komplex Care. Level 2 or 3 NVQ/QCF in health care is desirable.

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As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include:. Level 2 or 3 NVQ/QCF in health care is desirable.

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As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include:. Level 2 or 3 NVQ/QCF in health care is desirable.

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As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include:. Level 2 or 3 NVQ/QCF in health care is desirable.