Manchester
Temporary Ad Hoc Reception and HOST Your new company Hays are recruiting for a temporary, professional Guest Experience Host to act as the frontline ambassador for our clients' busy Manchester city centre site. This role supports the on-site management team to deliver an exceptional occupier and visitor experience, uphold high building standards, and ensure smooth day-to-day operations. The ideal candidate will be confident, customer-centric, and capable of managing a varied workload in a fast-paced environment. Previous front of house/reception experience is necessary, salary is pro rata. Your new role Key Responsibilities • Provide a warm, professional welcome to all visitors and occupiers., • Respond promptly to service requests, ensuring issues are resolved quickly and appropriately., • Communicate courteously and effectively in person, via phone, and email., • Support with switchboard cover and general reception duties., • Liaise with contractors and the management team to support reactive and planned maintenance activities., • Log and track maintenance requests, ensuring service standards are met., • Maintain high standards of cleanliness and presentation in all common and landlord areas., • Assist with room bookings, meeting room set-ups, refreshments, and events., • Maintain and update tenant contact lists and site documentation., • Contribute to Health & Safety processes, audits, and record-keeping., • Support marketing and engagement activity, including site events and social/business media presence., • Work collaboratively with colleagues to uphold a welcoming, efficient, and well-managed environment.What you'll need to succeed, • Strong interpersonal and communication skills., • Ability to work independently and prioritise effectively., • Good organisational and planning capability., • Comfortable working in a dynamic, customer-centric environment., • Basic knowledge of Health & Safety requirements, • Confident using technology and administrative systems. 4768455