Trabajos hello en HalifaxCrear alertas

£70,000 - £95,000 a yearHello 👋 Hello Senior Full Stack Engineers! The ideal candidate is motivated by creating real impact — producing practical, usable outcomes rather than overengineered or purely experimental solutions. Operating in a small, autonomous team, this person will combine strong technical execution with product-oriented thinking to help shape the future of Matomo. Efficiency, creativity, and execution are paramount. About InnoCraft and Matomo 📊 At _, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust. In Germany, Matomo is particularly popular with public institutions, universities, and companies that take GDPR compliance seriously. We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Germany and France. If you are interested you can take a look at our Github _. Why Matomo 💡 • Privacy-first: Ethical analytics built around GDPR and user trust. - Open Source: Shape a platform used in 190+ countries. - Global team: Work with colleagues across Europe, New Zealand, and Canada. - Established & Growing: Profitable and self-funded, with double-digit growth for 5+ years and a steadily expanding global team. - Fully Remote: 100% work-from-home within Germany, with flexible hours. - Career Growth: Clear Engineering Career Development Framework supporting skill progression and leadership growth. - High Calibre Team: Join a collaborative group of experienced engineers focused on innovation and impact. - AI-Empowered Development: Use AI tools and practices to accelerate experimentation, development, and quality. What you will do 🚀 • Full-Stack Innovation Development: You will design, prototype, and deliver new features across backend (PHP) and frontend (JS) that extend Matomo’s capabilities. Python and _ may be involved too. - Rapid Prototyping & Validation: Quickly test new product ideas — including but not limited to AI/insights — and validate them with real-world use cases. - End-to-End Ownership: Own ideas end-to-end, from concept through deployment. - Product-Centric Engineering: Think beyond code — consider usability, scalability, security, and long-term value when shaping new features. - Cross-Functional Collaboration: Collaborate directly with Matomo’s co-founders and senior engineers using Slack, Jira and Confluence. - Autonomous Execution: Operate effectively in a small, lean team with minimal oversight, driving projects forward independently. - Impediment Management: Proactively identify and resolve blockers to progress; escalate appropriately when outside support is needed to keep innovation moving. - Exploration Beyond AI: Identify and develop innovation opportunities across analytics, visualization, integrations, and user experience — not just AI. - Knowledge Sharing: Document and communicate concepts, prototypes, and learnings to spread innovation practices across the company. - Continuous Learning: Stay current with emerging technologies, frameworks, and product trends to bring fresh perspectives into Matomo. Qualifications 🤓 Essential Skills • 5+ years experience with backend development in PHP and experience in frontend development in _ / JavaScript - Track record of delivering features end-to-end — from concept through prototyping to production. - Ability to work autonomously in a small, fast-moving team, managing priorities and driving output without heavy oversight. - A product-oriented mindset: able to translate user needs and strategic goals into practical, impactful solutions. - Comfort balancing speed and quality: delivering quickly while avoiding over-engineering. - Strong problem-solving skills with a pragmatic approach to new technologies and innovation. - Understanding of security vulnerabilities and how to avoid them. - Skilled at writing automated tests, reviewing code and writing documentation. - professional English communication skills, with the ability to clearly share ideas, rationale, and trade-offs. - Must be comfortable working in a 100% remote, global and agile environment. Nice to Have • Experience with analytics, reporting, data visualisation, or AI/ML integrations. - Background contributing to or building on open source projects. - Familiarity with UX principles and/or data-driven product design. - Prior experience in an innovation, R&D, or product prototyping role. - German language proficiency. Benefits 💪 • Fully remote within United Kingdom - Budget for co-working space or work from home - Home office equipment (desk, chair etc) supplied after probation period - Flexible hours - we respect work life balance - 25 Paid holidays per year plus your national public holidays - Sick leave - Health Insurance: Your Well-being, Our Priority - A huge “playground” to grow your skill set - Volunteering Day: Empower Your Impact - Compassionate leave, including for pet loss. - Training Opportunities - Mental Health Support Services - Opportunity to have an immediate impact on a product that is used by more than 1 million websites and almost 2% of the whole Internet - Opportunity to work in a customer obsessed business, dedicated to building high-quality software with a strong mission of helping people grow their web projects while keeping full control of their data Location 🌍 • 100% Remote work position - Must be based in United Kingdom Diversity and Inclusion 🤗 InnoCraft celebrates the things that make you, you! We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability. We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities! Come join our growing team that’s helping ensure a safer, more privacy-focused web/internet! #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Hello 👋 Bring your strengths. Raise the bar. Shape the future. We’re looking for a high-performing Senior Full Stack Engineer to join our team and help us build the future of Matomo — the world’s leading open-source web analytics platform that empowers users with full data ownership and built-in privacy. This is more than a coding role — it’s an opportunity to tackle complex challenges at scale, work with a talented and driven team, and help shape how we do engineering as we grow. You'll be working in the heart of our platform — contributing to our core application and plugin ecosystem — and making a meaningful impact on hundreds of thousands of users worldwide. If you thrive in large codebases, get energy from solving hard problems, and are excited by the chance to bring your ideas, passion, and expertise into a high-impact environment, we’d love to hear from you. Roles and Responsibilities 🚀 Engineering Excellence • Design, develop, and maintain robust, secure, and performant software at scale. - Solve tough, technical problems that matter — from performance bottlenecks to architectural improvements. - Navigate and contribute to a mature, complex codebase — and leave it better than you found it. - Write clean, well-tested, maintainable code that your future self and teammates will thank you for. - Share your expertise through code reviews, pairing, and mentoring. Product Collaboration • Work hand-in-hand with product managers and designers to deliver value that delights users. - Challenge assumptions, refine ideas, and bring an engineering perspective to product discussions. - Influence the roadmap by identifying impactful technical opportunities and trade-offs. - Stay close to the “who” and the "why" behind what we build — not just the "what." Shaping Our Growth • Be a culture and quality multiplier — bring energy, curiosity, and a drive to raise the bar. - Help evolve how we work — improving our engineering practices, processes, and standards. - Take initiative in shaping solutions, identifying risks early, and driving delivery forward. - As our company grows, you’ll help define what great engineering looks like at Matomo. About InnoCraft and Matomo 📊 At _, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust. In Germany, Matomo is particularly popular with public institutions, universities, and companies that take GDPR compliance seriously. As part of our long-term growth, we are expanding our established Europe-based engineering team to support Matomo’s increasing adoption by enterprise and public-sector organisations across Europe. We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Germany and France. If you are interested you can take a look at our Github here: _ Why Matomo 💡 • Privacy-first: Ethical analytics built around GDPR and user trust. - Open Source: Shape a platform used in 190+ countries. - Global team: Work with colleagues across Europe, New Zealand, and Canada. - Established & Growing: Profitable and self-funded, with double-digit growth for 5+ years and a steadily expanding global team. - Fully Remote: 100% work-from-home within Ireland, with flexible hours. - Career Growth: Clear Engineering Career Development Framework supporting skill progression and leadership growth. - High Calibre Team: Join a collaborative group of experienced engineers focused on innovation and impact. - AI-Empowered Development: Use AI tools and practices to accelerate experimentation, development, and quality. Minimum qualifications 🤓 • You have 8+ years’ experience in software engineering, including full-stack development. - You’re highly competent in PHP and JavaScript, and not afraid of diving deep into a large legacy codebase. - You bring a structured approach to solving complex problems, and thrive in systems with many moving parts. - You’re passionate about building products and not just writing code — you want your work to have real impact. - You’re thoughtful, pragmatic, and care deeply about quality, user experience, and craftsmanship. - You collaborate with humility, communicate clearly, and enjoy learning from others as much as teaching. - You’re sure-footed in a remote environment, and able to build effective working relationships with people on the other side of the world. Bonus points for: • Experience with _ or modern JS frameworks - Familiarity with large-scale open-source systems - Contributions to community projects or mentoring others - Comfort with Linux CLI, databases (MySQL), and Git/GitHub workflows Benefits 💪 • Remote work (save many hours on commute, and save money) - Budget for co-working space or work from home - Home office equipment supplied - Flexible hours - 25 days of paid holidays per year plus your national public holidays - Sick leave - Health Insurance: Your Well-being, Our Priority - A huge “playground” to grow your skill set - Volunteering Day: Empower Your Impact - Bereavement Leave for Pets: Compassion Beyond Boundaries - Training Opportunities - Mental Health Support Services - Opportunity to have an immediate impact on a product that is used by more than 1 million websites and almost 2% of the whole Internet - Opportunity to work in a customer obsessed business, dedicated to building high-quality software with a strong mission of helping people grow their web projects while keeping full control of their data Location 🌍 • 100% Remote work position - Must be Located in Ireland Diversity and Inclusion InnoCraft celebrates the things that make you, you! We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability. We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities! Come join our growing team that’s helping ensure a safer, more privacy-focused web/internet! #LI-Remote€80,000 - €110,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About us Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day. We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star. It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love. Your story, with Reach As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do. We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore. We’ll help you build a career that works with your life, while giving you the space to create and grow. About the Role: If you love the thrill of finding brilliant storytellers across the UK and international markets and shaping diverse, high‑performing editorial teams, this is your stage. As our Editorial Talent Sourcer, you’ll own a live caseload of around 20–25 vacancies at any one time across multiple locations, turning these around quickly in this fast‑paced environment, while championing data‑led, inclusive hiring. You’ll run end-to-end sourcing for roles across our editorial brands, crafting compelling, platform-ready ad copy. You’ll be the trusted partner to our hiring managers and the first touchpoint for candidates, navigating time zones with ease and ensuring every interaction feels clear, human and memorable. Reporting directly to the Editorial Talent Acquisition Lead within HR Shared Services, and partnering closely with the wider Talent Acquisition function, you’ll play a pivotal role in how we build the future of Reach’s journalism. This is a performance-led role focused on filling editorial positions swiftly without compromising quality, elevating the candidate and hiring manager experience, and widening access to opportunity. What you’ll need to succeed: You’ll thrive here with proven experience in agency or in‑house sourcing, ideally within the editorial media landscape, and a strong record of delivering outstanding experiences for both candidates and hiring managers. You’re influential and resilient, commercially sharp, proactive and organised, with a consultative approach. Passionate about DEI and data, a strong copywriter who adapts tone per platform, and someone who loves continuous improvement as much as making the right hire. Above all, you’re a confident communicator with excellent stakeholder management skills who believes great hiring changes newsrooms for the better How we'll look after you We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including: • 25 Days Holiday, as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to., • An extra day's paid leave each year to volunteer for a cause close to your community or your heart., • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!), • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings., • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice., • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share _. If there's something you want to understand more about, just ask - it won’t make a difference to your application., • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments., • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice., • Wellbeing support - including a 24/7 assistance programme for you and your family., • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products., • Interest-free loans - including for season tickets and technology. Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

Hello 👋 Bring your strengths. Raise the bar. Shape the future. We’re looking for a high-performing Senior Full Stack Engineer to join our team and help us build the future of Matomo — the world’s leading open-source web analytics platform that empowers users with full data ownership and built-in privacy. This is more than a coding role — it’s an opportunity to tackle complex challenges at scale, work with a talented and driven team, and help shape how we do engineering as we grow. You'll be working in the heart of our platform — contributing to our core application and plugin ecosystem — and making a meaningful impact on hundreds of thousands of users worldwide. If you thrive in large codebases, get energy from solving hard problems, and are excited by the chance to bring your ideas, passion, and expertise into a high-impact environment, we’d love to hear from you. Roles and Responsibilities 🚀 Engineering Excellence • Design, develop, and maintain robust, secure, and performant software at scale. - Solve tough, technical problems that matter — from performance bottlenecks to architectural improvements. - Navigate and contribute to a mature, complex codebase — and leave it better than you found it. - Write clean, well-tested, maintainable code that your future self and teammates will thank you for. - Share your expertise through code reviews, pairing, and mentoring. Product Collaboration • Work hand-in-hand with product managers and designers to deliver value that delights users. - Challenge assumptions, refine ideas, and bring an engineering perspective to product discussions. - Influence the roadmap by identifying impactful technical opportunities and trade-offs. - Stay close to the “who” and the "why" behind what we build — not just the "what." Shaping Our Growth • Be a culture and quality multiplier — bring energy, curiosity, and a drive to raise the bar. - Help evolve how we work — improving our engineering practices, processes, and standards. - Take initiative in shaping solutions, identifying risks early, and driving delivery forward. - As our company grows, you’ll help define what great engineering looks like at Matomo. About InnoCraft and Matomo 📊 At _, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust. In Europe, Matomo is particularly popular with public institutions, universities, and companies that take GDPR compliance seriously. As part of our long-term growth, we are expanding our established Europe-based engineering team to support Matomo’s increasing adoption by enterprise and public-sector organisations across Europe. We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand and Europe. If you are interested you can take a look at our Github here: _ Why Matomo 💡 • Privacy-first: Ethical analytics built around GDPR and user trust. - Open Source: Shape a platform used in 190+ countries. - Global team: Work with colleagues across Europe, New Zealand, and Canada. - Established & Growing: Profitable and self-funded, with double-digit growth for 5+ years and a steadily expanding global team. - Fully Remote: 100% work-from-home within United Kingdom with flexible hours. - Career Growth: Clear Engineering Career Development Framework supporting skill progression and leadership growth. - High Calibre Team: Join a collaborative group of experienced engineers focused on innovation and impact. - AI-Empowered Development: Use AI tools and practices to accelerate experimentation, development, and quality. Minimum qualifications 🤓 • You have 8+ years’ experience in software engineering, including full-stack development. - You’re highly competent in PHP and JavaScript, and not afraid of diving deep into a large legacy codebase. - You bring a structured approach to solving complex problems, and thrive in systems with many moving parts. - You’re passionate about building products and not just writing code — you want your work to have real impact. - You’re thoughtful, pragmatic, and care deeply about quality, user experience, and craftsmanship. - You collaborate with humility, communicate clearly, and enjoy learning from others as much as teaching. - You’re sure-footed in a remote environment, and able to build effective working relationships with people on the other side of the world. Bonus points for: • Experience with _ or modern JS frameworks - Familiarity with large-scale open-source systems - Contributions to community projects or mentoring others - Comfort with Linux CLI, databases (MySQL), and Git/GitHub workflows Benefits 💪 • Remote work (save many hours on commute, and save money) - Budget for co-working space or work from home - Home office equipment supplied - Flexible hours - 25 days of paid holidays per year plus your national public holidays - Sick leave - Health Insurance: Your Well-being, Our Priority - A huge “playground” to grow your skill set - Volunteering Day: Empower Your Impact - Bereavement Leave for Pets: Compassion Beyond Boundaries - Training Opportunities - Mental Health Support Services - Opportunity to have an immediate impact on a product that is used by more than 1 million websites and almost 2% of the whole Internet - Opportunity to work in a customer obsessed business, dedicated to building high-quality software with a strong mission of helping people grow their web projects while keeping full control of their data Location 🌍 • 100% Remote work position - Must be Located in United Kingdom Diversity and Inclusion InnoCraft celebrates the things that make you, you! We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability. We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities! Come join our growing team that’s helping ensure a safer, more privacy-focused web/internet! #LI-Remote£70,000 - £95,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

We’re looking for a Lead Product Manager to help us turn complex nutritional science into life-changing habits. You will be the engine behind our core mobile experience, ensuring our members understand their biology through a product that is as intuitive as it is scientifically rigorous. In your first 6 months, you will: Own the delivery and strategic health of a major system or small domain, impacting 1-2 squads. Lead complex projects spanning 2+ teams to launch high-impact mobile features. Proactively identify and drive a complex, cross-team project that moves a core business metric. You’ll join our Product Management team, reporting directly to the Chief Product Officer. You’ll sit alongside 4 other Product Managers across the UK and EU, leading a cross-functional squad of engineers and product designers. Depending on your project, you’ll partner with Science or Marketing teams to keep our evidence-based impact front and centre. The B2C Expert: You have a deep mastery of digital products, specifically high-growth mobile applications. You understand the nuances of consumer psychology and D2C habit loops. Scientific Mindset: You don't guess; you look for the data. You are obsessed with user research and running experiments to validate every step of the roadmap. Bias for Action: You thrive at "startup speed". You’d rather ship a "good" version today and iterate based on feedback than wait for a "perfect" version next month. ZOE Energy: You are passionate about health-tech and move with the autonomy of a pillar strategist. You are a multiplier who elevates the capability of everyone around you. Solve: Take ownership of complex, cross-functional problems that impact the long-term health and growth of our core business verticals. Build: Design and implement a roadmap based on continuous user interviews and research, ensuring we build what our members actually need. Scale: Lead projects spanning 2+ teams, moving our mobile metrics from current performance to industry-leading benchmarks. Collaborate: Act as a strategic partner to the SLT, translating executive vision into measurable organisational impact. We value your time as much as our own. We’ve designed a streamlined, 4-step process to get us from "Hello" to "Welcome to the team" as quickly as possible. Step 1: 👋 Intro chat with Talent Team A high-energy intro to see if our missions align. We’ll chat about your journey, what makes ZOE tick, and make sure the basics (role, impact, and expectations) are a match. Step 2: 🧠 Hiring Manager Interview A tactical conversation focused on your craft. We skip the generic scripts and dive straight into how you solve problems, your past wins, and the specific challenges this role is here to tackle. Step 3: 🔄 The Remote Loop This is where we get into the details. Depending on the role and level, this stage consists of 2 to 4 focused interviews designed to assess different areas (e.g., technical skills, cross-team collaboration, or strategic thinking). Step 4: 🎉 The Finish Line (Offer & Onboarding) If there’s a match, we don’t hang around. We’ll extend an offer, talk through equity and benefits, and get you ready for your ZOE onboarding journey. Let’s change the world’s health together. The experience, skills, and attributes we’ve outlined are what we believe will help someone truly thrive in this role. However, we understand that talent comes in many forms. If you are genuinely excited about ZOE's mission and this opportunity, please don't hesitate to apply—even if you don't meet every single requirement listed. We fundamentally value potential and commitment above all else. We are dedicated to fostering growth and providing opportunities for you to learn and develop alongside us.

Company description: Water Utility Company based in Yorkshire region of England. Job description: Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: • We offer a salary of £34,059 to £42,574 depending on experience., • A Company van., • Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year), • Attractive pension scheme (up to 12% company contribution), • Development opportunities in line with the Product & Process Technicianprogression plan, • 25 days annual leave plus bank holidays plus 2 wellness days! (plus, additional days in lieu of working bank holidays), • Life assurance cover of 4 times pensionable salary, • A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover., • Retail savings scheme, • Online GP service, cycle to work scheme, gym membership discounts and many more! Location: We currently two opportunities for Product & Process Technicians to join our Bio-Resource department to cover our Upper Brighouse WwTW site. Ideally applicants would need to live with a reasonable commutable distance of Huddersfield or Halifax and be a part of helping Yorkshire Water to provide the...

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Job description: Senior Project Engineer SI/ICA Hello! Thanks for stopping by.

Company description: Water Utility Company based in Yorkshire region of England. Job description: Senior Project Engineer - ICA Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, (4a), £52,955 £67,891 A company car benefit Annual incentive related bonus ( £1000 maximum Bonus Opportunity for the Performance Year ) Attractive pension scheme ( up to 12% company contribution ) Life assurance cover of 4 times pensionable salary 25 days annual leave plus bank holidays - plus an extra wellness day! A great benefits package • choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Remote working with regular travel to Yorkshire Water sites and offices, typically two days per week. As part of the role, you will be required to travel to different Yorkshire Water locations, therefore a full valid UK driving licence is essential for the role with no more than 6 points . Work type: Permanent. 37 hours per week, Monday - Friday We have an exciting opportunity for a? Senior Project Engineer to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Capital Delivery team are a key part of how we plan to meet the changing expectations of customers and regulators. The Programme Delivery department is accountable for delivering the Capital Construction Programme. This is achieved by delivering intelligent Totex solutions, through collaboration, for sustainable out-performance. The Department is also accountable for commercial and contractual arrangements across the supply chain and to deliver leading and world class contract management processes. The purpose of the department is to achieve best value for money from our Capital Programme, by optimising our resources, monitoring and tracking the effectiveness and efficiency of our supply chain commercial arrangements, through; Reducing cycle time in the project delivery process; Maintaining, or enhance service; Embracing a collaborative approach through our supply chain; Working in a safe environment; Delivering out performance against targets identified in collaborative out performance plans. Specialist Projects is a stream within Programme Delivery led by Engineers from various disciplines. Undertaking the roles of Client, Principal Designer and Principal Contractor we manage the end-to-end design process and utilise a wide-ranging supply chain to deliver engineering construction schemes across Clean Water, Waste Water and Networks. Where you fit in: As our Senior Project Engineer you will; Provide technical supervision and line management of a team of Project Technicians Technically manage and coordinate the design and safe delivery of engineered ICA projects within the Specialist Projects portfolio Ensure that the delivery of all projects complies with the requirements of the CDM regulations undertaking the role of Principal Contractor and supporting the Client & Principal Designer Ensure adherence to YW Engineering specification and associated documentation Drive excellent standards and performance in health and safety, risk management and control of work to ensure compliance with the YW safety Policy Ensure that robust financial management and commercial awareness form the foundation of all business decisions What skills & qualifications you will need: Instrumentation Control & Automation (ICA) based apprenticeship or Engineering degree or equivalent ONC/HNC/BTEC in Electrical Control & Automation. Understands the principles of control of works Permits, POWRA, RAMS etc Understands the major processes and the effects/role of ICA equipment in this Has a broad experience with electrical, ICA, mechanical and process equipment and can use this experience to produce engineered solutions to resolve business risks and other issues Has a thorough understanding and working knowledge of the CDM regulations and their practical application Has a good understanding of the design and project delivery process including hazard identification, risk assessment and site supervision Is able to respond/answer to a wide range of specific technical and non-technical detailed queries Understands and has experience of working to ATEX standards You will also benefit from having: Experience working in a regulated utility or major asset management / delivery with a wide-ranging asset base Previous experience in a commercially orientated and or regulated environment SMSTS trained Has knowledge of the range of equipment within the water industry including high pressure / temperature waste processing facilities, chemical systems, gas processing and High voltage equipment We embrace a flexible working model, where our hybrid setup typically requires an average of 2 days in the office per week . This could be slightly more when collaborative efforts, training or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea??? If youre an experienced Senior Project Engineer professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. Accessibility We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a heads-up! We might start interviewing as soon as a suitable applicant is found. To make sure youre considered, please send in your application as soon as you can. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. No agencies please TPBN1_UKTJ

Company description: Water Utility Company based in Yorkshire region of England. Job description: DPC Engineering Design Manager - Major Projects Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, (Band 3a), £80,000 to £90,000 A company car benefit £7,200 per year Up to 20% annual incentive related bonus Attractive pension scheme ( up to 12% company contribution ) Private health care (self and partner if applicable) 25 days annual leave plus bank holidays plus two wellness days! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: hybrid working with a base in Bradford, pending head office moving to Leeds (LS10) from September 2026. Work type: Permanent. 37 hours per week, Monday Friday although we are happy to discuss flexible working arrangements. Help define the projects that will secure Yorkshires water future This is a rare opportunity to play a leading role in one of the UK water sectors most significant major projects programmes. Yorkshire Water is delivering a £2.5bn Direct Procurement for Customers (DPC) portfolio , comprising four major infrastructure projects that will define long-term water resilience for the region. These are nationally significant, highly regulated projects , delivered through new commercial and delivery models requiring a different level of engineering leadership. Why this role matters? These projects will: secure long-term water resilience for millions of customers shape how major infrastructure is delivered through DPC in the UK attract third-party investment and drive innovation They are subject to significant regulatory scrutiny from Ofwat and RAPID and must stand up to rigorous technical, commercial and strategic challenge. This role sits at the heart of that challenge ensuring engineering solutions are technically sound, investable, and aligned to a new delivery model. The role As DPC Engineering Design Manager , you will lead the client-side engineering approach for major infrastructure projects that will define Yorkshire Waters future. You will operate as part of an intelligent client organisation, working across engineering, commercial, procurement and regulatory teams to shapesolutions from early concept through to market delivery. This is a role with real strategic influence shaping how projects are defined, procured and delivered. What youll do Lead engineering strategy and assurance across major DPC projects Shape how projects go to market through outcome-based specifications Challenge and influence the market to deliver best value and performance Act as a key interface between engineering, commercial and procurement Provide engineering leadership in regulatory engagement with Ofwat and RAPID Influence delivery strategy, risk allocation and long-term outcomes Drive innovation, optimisation and continuous improvement Whowere looking for You are an experienced engineering leader who thrives in complex, high-impact environments. You will bring: Chartered Engineer status (or equivalent) Significant engineering design and delivery experience Experience leading multi-disciplinary teams Strong understanding of water treatment / transfer schemes Track record of innovation and performance improvement Strong communication and stakeholder influence skills Experience working to deadlines across multiple deliverables Understanding of quality and engineering assurance processes Experience in major infrastructure, water, utilities or similar regulated sectors Experience in client-side, consultancy or Tier 1 environments Ability to operate across engineering, commercial and procurement A track record of influencing strategic decisions Confidence engaging with senior stakeholders, partners and regulators A focus on long-term value for customers and the environment Full UK driving licence What makes this different Multi-£bn, multi-AMP infrastructure with regulatory visibility A fundamentally different delivery model through DPC Influence at programme level, not just design Opportunity to help build new client-side capability Why join us At Yorkshire Water, were not just delivering projects were shaping the future of water infrastructure in the region. This is an opportunity to: work on projects with real strategic importance help transform delivery models in the sector leave a lasting legacy for Yorkshire Interested? If youre looking for a role where your engineering leadership can shape major investment decisions and leave a lasting mark on Yorkshire wed love to hear from you. Do we sound like your cup of tea? If youve got experience as an Engineering Design Manager and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a Heads-up!! We may close this campaign as soon as a suitable candidate is found. We therefore advise that you complete and submit your application as soon as possible. No agencies please TPBN1_UKTJ