Casual Lounge Host
4 days ago
Hounslow
Elior at work - Workdays Made Better with Great Food A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day. What you'll be doing... As a Lounge Host, you will be the welcoming face of our premium lounge service, ensuring guests enjoy a high-quality, relaxed experience. From delivering exceptional customer service to maintaining a clean and inviting environment, you'll help create a memorable atmosphere for all visitors. • Greet guests in a professional, warm, and friendly manner, • Provide excellent customer service, attending to guests' needs efficiently and politely, • Support the preparation, presentation, and replenishment of food and beverages, • Ensure all lounge areas are clean, well-presented, and stocked at all times, • Monitor guest feedback and resolve issues or escalate when necessary, • Adhere to all company policies, including Health & Safety and Food Hygiene standards Working pattern: As and when required