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We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for a Sous Chef to join our team at a prestigious destination venue in Edinburgh. Location: Edinburgh Salary: £32,000 per annum Working Pattern:5 over 7 days, minimum 37.5 hours per week, variable to meet event needs This is a whole-site role supporting a busy daytime café as well as a large events and hospitality operation. You will help deliver food for daily visitors, meetings and conferences, private dinners and full-venue hire events. The venue also hosts evening and seasonal events such as Burns Night, Christmas parties and the Edinburgh Fringe, along with sleepovers and group bookings for schools, scouts and corporate groups. Events range from small meetings to large functions of up to 550 guests, and August is a particularly busy period due to increased activity during the Fringe Festival. Key responsibilities: • Support the Head Chef in the day-to-day running of the kitchen, • Deliver high-quality food across café, events and hospitality service, • Lead shifts and guide junior chefs, • Support preparation and delivery of large-scale events, • Maintain food safety standards and ensure compliance with COSHH and Food Hygiene regulations, • Monitor stock levels and support ordering and cost control, • Previous Sous Chef experience or strong Junior Sous Chef ready to step up, • Background in hotel, banqueting, events or quality restaurant kitchens, • Experience working with fresh food in a volume environment, • Strong organisation and leadership skills, • Flexible approach to rota including evening events Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Family friendly support, • A holiday purchase scheme, • Regular social events and communication with our leaders, • Volunteering days, • Recognition schemes and people awards, • Long service awards A Honest Approach, A Passionate Team, Quietly Confident

Full-Time | Competitive Salary + Benefits Were seeking a reliable Shift Engineer to join the engineering team at a prestigious luxury hotel and resort set within beautiful countryside grounds. About the role: As a key part of the maintenance team, youll help keep the property and facilities running smoothly. Youll work on a shift rota supporting both guest-facing areas and behind-the-scenes operatio... ZIPC1_UKTJ

Full-Time | £39,245 + Service Charge Join the kitchen team at a prestigious luxury hotels signature restaurant a vibrant culinary destination with multiple live cooking stations and a celebration of international cuisine. About the role: As a Chef de Partie, youll work with a talented brigade preparing a diverse range of dishes from robata-grilled meats to fresh pasta, salads and speciality global... ZIPC1_UKTJ

Full-Time | Up to £30,000 + Service Charge Join the banqueting brigade of a prestigious country house hotel renowned for elegant weddings, corporate events and large-scale luxury functions. Were seeking a skilled Banqueting Chef de Partie experienced in delivering high-quality cuisine at volume without compromising on detail or presentation. Youll need: Minimum 2 years experience in a luxury hotel ... ZIPC1_UKTJ

Full-Time | Up to £30,000 + Service Charge An exciting opportunity to join a prestigious country house hotel set within beautiful countryside grounds. This refined, high-end property is known for its elegant brasserie dining and exceptional guest standards. Were looking for a skilled Chef de Partie to join a talented kitchen brigade delivering elevated, modern brasserie cuisine. The ideal candidate w... ZIPC1_UKTJ

ASSISTANT MAINTENANCE MANAGER Full-Time | Excellent Salary & Benefits Got People are recruiting on behalf of our client for an experienced and hands-on Assistant Maintenance Manager. Are you a proactive leader who thrives in a fast-paced environment? Do you enjoy keeping operations running smoothly behind the scenes? This is an excellent opportunity to step into a key leadership role within a busy hotel environment where your impact will be visible every day. THE ROLE As Assistant Maintenance Manager, you will support the overall management of the Maintenance Department, overseeing engineers and contractors to ensure the smooth, safe, and efficient operation of equipment, facilities, and guest services. You will play a vital role in both planned preventative maintenance (PPM) and reactive maintenance, ensuring high standards are maintained across the property. KEY RESPONSIBILITIES * Supervise engineers in completing PPM and reactive maintenance tasks * Manage and liaise with external contractors for servicing and repairs * Ensure maintenance issues are resolved promptly or scheduled effectively * Lead team meetings and deputise for the Maintenance Manager when required * Ensure tools, equipment, and chemicals are stored and controlled in line with company and Health & Safety procedures * Support recruitment, training, and performance management of the maintenance team * Monitor departmental spend and work with the Property Manager to maintain budget control * Plan maintenance shifts effectively and communicate clearly across departments * Promote a safe and productive working environment at all times * Handle maintenance requests professionally and escalate where necessary WHAT WE ARE LOOKING FOR Essential: * Previous maintenance experience within a hotel or similar environment * Relevant City & Guilds building qualifications * Strong knowledge of statutory legislation including Fire, Electrical and Health & Safety regulations * Good organisational and administrative skills * GCSE English and Maths (Grade C or equivalent) * Ability to demonstrate initiative and assertiveness * Strong team-working skills * Good knowledge of hotel plant systems * Health & Safety qualification Desirable: * Strong PC skills including Microsoft Office * Mechanical and/or Electrical qualifications * Train the Trainer certification WHAT'S ON OFFER * Competitive salary and benefits package * Supportive and dynamic working environment * Career development opportunities * A role where your contribution directly impacts the guest experience If you are ready to take the next step in your maintenance leadership career and want to j

Pastry Chef de Partie We are working with a prestigious luxury hotel and resort in Hertfordshire who are seeking a talented Pastry Chef de Partie to join their award-winning kitchen team. This is a fantastic opportunity for a creative pastry chef who thrives in a fast-paced environment and has a genuine passion for producing exceptional desserts and pastries. The Role As Pastry Chef de Partie, you w... ZIPC1_UKTJ

Chef de Partie About the Role Quest Recruitment Agency are delighted to be recruiting for an experienced and passionate Chef de Partie to join the culinary team at a prestigious five-star hotel in Hertfordshire. The Restaurant is renowned for its vibrant theatre-style kitchens, exceptional seasonal produce, and high-volume, high-quality dining experience. This is an exciting opportunity for a dedica... ZIPC1_UKTJ

Guest Services Manager St Albans Quest Employment is proud to be recruiting for an experienced and charismatic Guest Services Manager to join a stunning luxury country house hotel set within 12 acres of picturesque Hertfordshire countryside. If you are passionate about delivering world-class guest experiences and leading from the front, this is your opportunity to step into a pivotal leadership role ... ZIPC1_UKTJ

Pastry Chef de Partie Location: St Albans | Sector: Hospitality | Contract: Full-Time Are you a creative and passionate Pastry Chef looking to elevate your career in a luxurious 4-star countryside hotel? Quest Employment is proud to be recruiting on behalf of one of Hertfordshires premier hotels, set in the scenic surroundings of St Albans. This is a fantastic opportunity to showcase your culinary fl... TLNT1_UKCT

The role will be responsible for identifying new business opportunities, developing key client relationships, and driving sales performance across meetings, events, and corporate segments. Working closely with the operational teams, the Sales Manager will ensure seamless delivery from enquiry through to execution, maintaining the highest standards of service. Key Responsibilities • Drive corporate and events sales to achieve revenue targets, • Proactively source and develop new business opportunities, • Manage and grow a portfolio of key accounts, • Build strong relationships with corporate clients, agencies, and event planners, • Collaborate with operations to ensure smooth event delivery, • Proven experience in hotel sales (4★/5★ environment preferred), • Strong commercial awareness and negotiation skills, • Excellent communication and relationship-building abilities, • £45,000 salary, • Competitive benefits, • Opportunity to grow within a high-quality, luxury environment

ITC Infotech is looking for a UX Design Operations Specialist to join our team in Hemel Hempstead, England, United Kingdom Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams. Impact - You are a critical thinker with an emphasis on creativity and innovation. Passion - You have the drive to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. Role Overview Job Summary We are seeking an experienced Data Architect with strong expertise in Snowflake on Amazon Web Services and DBT to design, build, and optimize scalable data pipelines and modern data platforms. The role involves developing robust data transformation frameworks, implementing best practices for data modelling, and supporting analytics and visualization teams. The ideal candidate should also have worked knowledge of AI/ML data pipelines and experience in the hospitality domain, supporting systems such as reservations, guest management, and operational analytics. Key Responsibilities • Design and implement scalable data solutions using Snowflake on AWS., • Build and maintain data transformation pipelines using DBT., • Develop ELT/ETL pipelines to ingest and transform data from multiple sources., • Design and implement data models (star schema, dimensional models) for analytics and reporting., • Optimize Snowflake performance, query efficiency, and cost management., • Implement data quality checks, automated testing, and documentation using DBT., • Collaborate with BI and analytics teams to deliver reliable datasets for dashboards and reporting., • Support AI/ML initiatives by preparing and managing data pipelines for machine learning and predictive analytics use cases., • Implement data governance, role-based access control, and security best practices in Snowflake., • Automate workflows and pipelines using orchestration tools such as Apache Airflow., • Work closely with data analysts, architects, and business stakeholders to understand business requirements., • Support hospitality analytics use cases, including booking trends, guest behaviour analysis, revenue management, and operational performance. Required Technical Skills Data Platform • Strong hands-on experience with Snowflake Experience with Amazon Web Services, including: • S3, • IAM, • AWS Glue, • Lambda, • Experience with, • Strong SQL for data transformation and analysis, • ETL / ELT pipeline development, • Data warehousing and dimensional modelling, • Basic understanding of AI/ML data pipelines and data preparation for machine learning models., • Familiarity with predictive analytics, recommendation engines, or customer behavior analysis is an advantage. Preferred Skills • Experience with Apache Airflow for orchestration., • Knowledge of CI/CD pipelines, Git-based workflows, and DevOps practices., • Experience with data governance, metadata management, and data catalogue tools., • Experience with BI tools such as Tableau or Microsoft Power BI., • Domain experience in hospitality, travel, or hotel systems, including exposure to reservation systems, guest analytics, and operational reporting. Education • Bachelor’s or master’s degree in computer science, Information Technology, Data Engineering, Data Science, or a related field. Our Mission ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique. We are looking to recruit a Category Manager who will provide procurement oversight across the business and through their team in all spend areas (Food and Beverage). This role will be responsible for overseeing the sourcing, negotiation, and buying processes within a tiered procurement framework, ensuring quality and value for money, through the management of supplier relationships and supplier performance. Carry out continual reviews of procurement processes to ensure they meet the needs of the brand. Working closely with the relevant leaders in hotels and the hub, support service delivery, operational efficiency, and value from spend, through contract management and contract compliance. Key Responsibilities: Supplier and Contract Management of Tier 1 Spend • Developing sourcing and category processes to deliver against brand needs in optimising cost, quality and supply., • Oversee tendering, contract negotiation, selection and ongoing supplier management., • Support and facilitate the liaison between budget holders, brand teams and suppliers, to bring innovation, quality and service best practice., • Build and maintain relationships with suppliers and vendors., • Act as the primary route for escalation of issues. Sourcing and Go-To-Market support of Tier 2 spend: • Collaborate with budget holders to determine needs and specifications., • Source using approved methods and techniques (tenders, RFPs, etc)., • Carry out appropriate negotiations, ensuring cost savings are identified where possible, and arrange contracts., • Ensure suitable hand backs are in so that day-to-day management can be achieved by the budget holder. Risk Mitigation: • Oversee supplier compliance and performance, through appropriate action and improvement plans., • Support category manager(s), in conjunction with the Junior Legal Counsel, with contract breaches., • Ensuring the security and sustainability of the supply chain by managing risks related to suppliers and addressing ethical and compliance issues., • Staying informed about market trends, innovations, regulations, and new technologies that could impact procurement. Data and Reporting • Advise and support on the introduction of supplier KPIs and SLAs., • Prepare reports and presentations as required., • Provide support and input into supply chain audits. Guidance, Advice and Support • Take the lead on procurement activities as the nominated SME., • Develop, implement and continually review and improve the Procurement policies and processes., • Develop self-help materials to support all teams in procurement and purchasing within a tiered framework., • Contribute to financial controls as appropriate., • Support on ad hoc projects as required. Knowledge, Skills & Experience: • Broad knowledge of procurement and supply chain management within the hospitality and leisure industry., • At least 5 years’ experience in procurement management, • Experience of working in hospitality and leisure sector, or similar hotel operations., • Good communication and interpersonal skills., • Strong analytical and negotiation skills., • Stakeholder management, • Able to work in an agile and fast changing environment., • Good financial acumen, • Proficiency in MS Office programmes (word, excel, ppt, teams, etc) Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note unsolicited CV’s from agencies will not be considered.

Leisure Club Manager - Hemel Hempstead. We're about to invest significantly in our hotel-based leisure club - and we're looking for a strong, commercially minded. This is a significant capex investment designed to elevate the club's offer and long-term performance.

The Revenue Assistant Accountant is responsible for ensuring accurate recognition, recording, and reporting of company revenue in accordance with accounting standards. Be part of something more than a hotel - where your personality shines and your ideas matter. At Warner Hotels, you can discover you

Full-Time | Up to £30,000 + Service Charge.Join the banqueting brigade of a prestigious country house hotel renowned for elegant weddings, corporate events and large-scale luxury functions.Minimum 2 years experience in a luxury hotel or events kitchen.Strong background in high-volume food productio

Special rates on Leonardo Hotel rooms across the UK & Europe.

Quest Employment are currently working with a 5* hotel based in Hertfordshire.We are looking for a welcoming and guest focused Receptionist to join our clients professional front of house team.As one of the first points of contact in the hotel, it is essential that our clients guests are wowed by a

Role: Senior CDM Consultant/ Principal Designer Location: Remote position - projects across the Home Counties & London Sector: CDM/ Principal Designer practice Salary: Up to £68,000 + bonus scheme + attractive benefits package WRG has partnered with a well-established, independent CDM/ Principal Designer consultancy with ambitious growth plans for 2026. The business is looking to appoint an experienced Senior CDM Consultant/ Principal Designer to oversee a varied portfolio of property and construction projects across London and the Home Counties. The consultancy operates on a fully remote basis, with monthly team get-togethers at its London HQ, offering flexibility without losing the benefits of collaboration. Youll work with a diverse client base across the property and construction sector, delivering CDM and Principal Designer services on projects ranging in value from £300k to £500m. Over the past six years, the business has built an excellent reputation within the industry, resulting in strong levels of repeat business and consistent, organic growth. As part of the next phase of expansion, they are seeking a technically strong, confident Senior CDM Consultant/ Principal Designer to manage their own portfolio of projects across sectors including residential, commercial, retail, office, leisure, hotel, and heritage sectors. This role would suit a client-facing consultant from a consultancy background who is looking for greater autonomy, trust, and the opportunity to regain a healthy work-life balance without compromising on the quality or scale of projects. Responsibilities: • Offer a range of CDM & PD services to clients., • Oversee the design risk register and attend design risk reviews, along with offering input in relation to safety in design., • Ensure that pre-construction information is readily available for each project and is kept up to date., • Sit in on design and client team meetings and offer advice around safety in design., • Preparation of health and safety files and construction phase plans where required., • Carry out site inspections and ensure that RAMS are in place for each project., • NEBOSH Construction Certificate or equivalent., • NEBOSH Diploma or equivalent (desirable but not required)., • Membership to IOSH, APS, IIRSM or similar professional body., • APS 2 Day Principal Designer course or similar qualification., • Excellent understanding of 2015 CDM Regulations., • Good understanding of BSA and the changes affecting the industry., • Salary from £60,000 - £68,000 (dependant on experience)., • Travel and mileage expenses covered., • Remote working environment., • Annual bonus scheme., • 26 days holiday + 8 days bank holiday., • Company pension plan., • Private healthcare scheme., • Excellent CPD, training and support., • Professional membership fees covered., • Clear career pathway with opportunities for progression and development. JBRP1_UKTJ

Guest Experience Coordinator Luxury Country Estate Hotel Location: Hertfordshire Recruiter:Quest Employment About the Opportunity Quest Employment is proud to be recruiting on behalf of one of the UKs most prestigious country estate hotels for a Guest Experience Coordinator. This is a dynamic and highly visible position, acting as the central communication hub of the hotel. The successful candidate will ensure every guest interaction reflects the highest luxury standards, delivering a warm, seamless and personalised experience from arrival to departure. This role is ideal for someone who thrives in a fast-paced environment and is passionate about creating exceptional guest journeys. The Role As Guest Experience Coordinator, you will: * Act as the primary point of contact for all incoming calls and guest communications * Coordinate guest requests across departments to ensure flawless execution * Manage guest feedback and profiling to enhance personalisation * Support the Front Office team to maintain seamless arrival and departure experiences Every interaction you handle will shape guests perceptions of the hotel, making professionalism, warmth and attention to detail essential. Key ResponsibilitiesGu...

Reservations Agent Luxury Country Estate Hotel. As Reservations Agent, you will:.

Guest Services Manager required for an outstanding luxury hotel based on the outskirts of London. Our client is looking to recruit a Guest Services Manager to help support the front of house operation to ensure a seamless 5-star experience is maintained throughout the front of house areas within the

Are you a skilled Field Service Engineer looking for your next challenge? Our client, a leading supplier of high-end catering and laundry equipment to the hotel and leisure sector, is seeking a Field Service Engineer to join their dynamic team.

An exceptional opportunity to join a prestigious, luxury country house hotel set within stunning countryside grounds.

Role: Building Safety Consultant Location: Remote role - Projects across London/ South East Sector: CDM/ Principal Designer practice Salary: £65,000 - £80,000 + bonus scheme + attractive benefits package WRG has partnered with an independent CDM/ Principal Designer consultancy, they are looking to appoint an experienced building control surveyor or registered building inspector to sit within a recently established BSA sister company and deliver the Building Regs PD service to clients. The business operates across London & South East, working with a range of clients and delivering a CDM/ PD service on projects from £300k up to £500m. They have developed an excellent reputation within the industry which has lead to repeat business and their brand growing from strength to strength. They are now looking to hire experienced building control professionals, ideally from an Approved Inspector background due to the commercial nature of their projects. They oversee a portfolio of projects in the residential, commercial, retail, office, leisure, hotel, industrial, manufacturing, sport and education sectors, and the sister company already works alongside these established relationships. The role has been created off the back of the changes happening in the industry related to the Building Safety Act, and the business wanting to integrate their PD and BSA service offering to help their clients navigate these changes and ensure that building regs and BSA compliance is achieved. The role would suit client facing, commercially minded and driven individuals, someone who wants to grow a business during an exciting time in the sector. Duties: • Carryout building control inspections, site visits, surveys and prepare reports., • Offer advice around the Building Safety Act., • Liaise with Principal Designer, Principal Contractor, Architects, MEP, Fire Engineers, Design teams and other parties to ensure compliance on projects., • Undertake plan checks submitted for Building Regulation approval., • Inspect properties and buildings at key stages of the building process., • Attend client and design team meetings to offer professional input relation to building regs and BSA compliance., • Provide technical advice to clients, contractors, developers, colleagues, and key stakeholders., • Registered Building Inspector or working towards - open to class 1, 2 or 3., • Membership to RICS, CABE or CIOB., • Understanding of RIBA Framework., • Experience of inspecting buildings and properties., • Excellent knowledge of BSA, building regulations, codes and legislation., • Salary in the region of £65,000 - £80,000., • Annual bonus scheme based on targets and performance., • Company share scheme and business equity., • Travel and mileage expenses covered., • 26 days holiday + 8 days bank holiday + birthday off., • Company pension plan., • Private healthcare scheme., • Excellent CPD, training and support., • Professional membership fees covered. JBRP1_UKTJ

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS • Hourly rate of £12.38 plus service charge, • Smart uniform provided and laundered, • Free and healthy meals when on duty, • Grow your Career !, • Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (, • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days), • Discounted dental and health cover, • Free Parking, • Subsidised Taxi Scheme, • Accommodation available with all billsincluded, • Guest Experience Day: 1 night stay with breakfast

Full-Time | £28,130 per annum + benefits.Were looking for a friendly and professional.If you thrive on delivering outstanding service from the very first interaction, this could be the role for you.Respond to reservation enquiries by phone, email and webchat with warmth and accuracy.Work closely wi

Are you a skilled Field Service Engineer looking for your next challenge? Our client, a leading supplier of high-end catering and laundry equipment to the hotel and leisure sector, is seeking a Field Service Engineer to join their dynamic team. This home-based role covers the London area, offering a unique opportunity to work with a range of electrical, steam, and gas-powered products. What is The Job Doing: As a Field Service Engineer, you will: • Install, repair, and maintain a variety of high-end catering and cleaning equipment., • Work primarily with electrical products, with some steam and gas-powered items in the mix., • Enjoy a home-based role with a manageable workload, receiving one job at a time., • Benefit from a standard 37.5-hour workweek, with optional paid on-call opportunities. What Experience Do I Need The ideal Field Service Engineer will have: • Experience in electrical maintenance, with exposure to gas and steam systems being a plus., • A background in catering or laundry equipment, although experience in a site-based hotel role is also valuable., • The ability to read and interpret circuit diagrams., • A proactive attitude and strong problem-solving skills. Our client is a prominent supplier of high-end catering and cleaning equipment, catering specifically to the hotel and leisure...

Guest Experience Manager Quest Employment are currently recruiting for an experienced Guest Experience Manager to join a prestigious five-star luxury resort and venue. This is an exciting opportunity for a passionate hospitality professional who thrives on delivering exceptional service and creating memorable guest journeys. The successful candidate will lead the Guest Experience team and ensure every interaction reflects the highest standards of luxury hospitality. The Role As Guest Experience Manager, you will oversee every stage of the guest journey, ensuring a seamless and personalised experience from arrival through to departure. Working closely with operational departments across the resort, you will focus on: * Anticipating guest needs and exceeding expectations * Managing guest relationships and service delivery * Personalising guest stays and special occasions * Leading service recovery where required * Coaching and developing the Guest Experience team to deliver outstanding service You will be highly visible across the property, acting as a host, mentor, and ambassador for the guest experience. Key ResponsibilitiesGuest Experience * Create memorable wow moments through surprise-and-delight initiatives for VIPs, families, couples, corporate guests and long-stay visitors * Work closely with Marketing, Sales and Reservations teams to ensure brand promises align with the on-property experience * Act as a visible and approachable host within guest areas, welcoming and following up with VIPs, repeat guests and key visitors * Monitor VIP, repeat and special-occasion bookings, ensuring guest preferences and histories are recognised * Coordinate special requests such as anniversaries, proposals, birthdays and extended stays to deliver memorable experiences Team Leadership * Lead, supervise and mentor the Guest Experience team * Deliver regular training and service audits to maintain luxury service standards * Foster a positive and high-performing team culture * Manage team scheduling and performance * Act as Duty Manager when required, supporting smooth operations across the property Business Performance * Uphold company policies and operational standards to ensure consistent service delivery * Support front office operations through professional guest service and effective issue resolution * Identify opportunities for continuous improvement based on guest feedback * Build strong guest relationships to encourage loyalty and repeat business Person SpecificationEssential Skills & Qualifications * Proven experience managing customer service or guest experience teams * Excellent communication and interpersonal skills with strong guest engagement ability * Strong problem-solving and conflict-resolution skills * Experience handling VIP guests and leading service recovery * Highly organised with strong attention to detail * Passion for delivering personalised, luxury-level guest experiences Experience * Previous supervisory or management experience within Front Office or Guest Experience in a five-star or luxury hospitality environment * Experience in team training, development and performance management * Demonstrated success in improving guest satisfaction and the overall guest journey Behaviour * Leads by example and motivates teams to exceed expectations * Builds strong relationships across departments * Approachable, empathetic and highly visible in day-to-day operations Desirable * Experience using Opera PMS or similar front office systems * Strong understanding of hotel operational procedures About the Opportunity This role is based at a renowned luxury resort set within a large countryside estate, offering premium guest experiences including fine dining, leisure facilities and wellness services. Benefits * Access to on-site leisure facilities including spa, gym and golf * Complimentary meals during shifts * Staff transport options from the local town centre * Generous discounts on stays for employees and their friends and family If you are a hospitality professional passionate about creating exceptional guest experiences, Quest Employment would love to hear from you. JBRP1_UKTJ

Our client is looking for a candidate who ideally has hotel / hospitality sales experience and who can hitting the ground running. The role will have a dotted line into the director of sales director and will have the support from a sales coordinator. Sales Manager required for an outstanding luxury

Our client is a world class manufacturer within the bespoke door industry. For over 50 years they have specialised in providing door solutions all over the world. They have produced and installed more than 200,000 door sets for clients in over 40 countries and are the chosen supplier to the worlds top 20 pharmaceutical, health and food companies. Their facilities produce superior products that are more hygienic, more intelligent, easier to clean, more durable, with a higher quality finish. Doors capable of resisting fire, water, laser and x-ray. Doors that are fire certified in over 50 countries. The following information aims to provide potential candidates with a better understanding of the requirements for this role. They are now seeking a skilled Assistant Field Service Engineer, to join their professional and friendly team based in Hull. They are currently looking for an experienced Automated Door Engineer to join their growing team. The Automated Door Engineer is responsible for the installation, servicing, maintenance, and repair of automatic door systems to ensure they operate safely, reliably, and in compliance with relevant standards and regulations across the Southern Area/Region UK. The role involves diagnosing faults, carrying out preventative maintenance, and responding to breakdowns across a range of customer sites. Working independently and as part of a wider technical team, the Automated Door Engineer delivers high-quality workmanship, excellent customer service, and ensures all systems meet safety, performance, and compliance requirements THE BENEFITS: A work place contributory pension, with employer contributions, 25 days paid annual leave, Company-supplied equipment necessary for this key role, expenses when on company business including hotel stays, continuous professional education support and training, social events and teambuilding activities. Overtime rates. Offering an attractive salary and benefits package including door to door pay, a Company vehicle, fuel card and all tools and safety gear will be provided. THE ROLE: • The repair, service and installation of manual doors and automatic doors to our many clients in the Food Manufacturing; Pharmaceutical; Cleanroom Research Laboratories; Public and Private Hospitals and Retail sectors., • Install, commission, and configure automatic door systems in line with manufacturer specifications and safety standards., • Carry out routine servicing, inspections, and preventative maintenance on automatic doors and associated access systems., • Diagnose faults and complete repairs efficiently to minimise downtime., • Ensure compliance with relevant legislation, standards, and company procedures (e.g. safety and accessibility requirements)., • Complete accurate service reports, maintenance records, and compliance documentation., • Liaise professionally with customers, site managers, and colleagues to explain works completed and any required follow-up actions., • Manage tools, parts, and equipment to ensure readiness and safe operation., • Adhere to health and safety policies, including risk assessments and safe systems of work., • 5 years' previous experience in automatic door installation and service, beneficial but not essential to have 5 years experience., • Up to date CSCS card and Manual Handling cert., • Full UK/European driving License., • Working knowledge of various manufacturers automatic door products, not essential., • Ability to repair, service and install to a high standard, not essential., • Ability to read and understand schematic diagrams and plans, not essential., • Be competent in using battery powered drills, hand tools etc., • Excellent communication skills and the ability to work as part of a team and represent the company in a professional manner., • Fluent spoken and written English essential., • Be driven to work to the highest quality levels., • Excellent communication and people skills., • Good technical knowledge., • Attention to detail and a positive approach to problem-solving., • Self-motivated, proactive and the ability to work to timescales.

Job Description Chef de Partie Hertfordshire | 5? Luxury Hotel & Resort£39,245 per annum (including service charge) We are recruiting a talented Chef de Partie to join the kitchen brigade of a stunning 5-star luxury hotel and resort just outside London. This is an excellent opportunity for a driven

Job Description Chef de Partie Hertfordshire About the Role Quest Recruitment Agency are delighted to be recruiting for an experienced and passionate Chef de Partie to join the culinary team at a prestigious five-star hotel in Hertfordshire.

The Restaurant Managers focus will be the consistent delivery of high standards of service and as such a key area of responsibility will be training staff to the correct level and managing the assistant manager and supervisors to ensure that service standards remain the same when the successful cand

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Comp

A well-known hotel brand in Watford is seeking a Housekeeper to join their team at the Watford Centre.

A leading hotel in the UK is seeking a Weekend Breakfast Assistant to join their dynamic team.Responsibilities include providing guests with a great start to their day through the Express Start breakfast service, assisting with queries, and performing light cooking duties.The ideal candidate is soci

A leading hotel chain in Hemel Hempstead is seeking a Maintenance Team Member. Responsibilities include maintaining hotel facilities, repairing furniture, and ensuring everything functions smoothly. The ideal candidate will have maintenance experience, with training and support provided.

C&N Recruitment are pleased to be recruiting for a Events Planning Manager for a 5* Hotel based on the outskirts of Watford. To pro-actively sell the venue for special events, weddings and corporate functions. Build relationships with the client and assist in helping how the event will run.

A leading hospitality firm is seeking an experienced Restaurant Manager for a luxury hotel in Hertfordshire.

You’ll join a fun housekeeping team that takes pride in cleaning to create the hotel rooms that help our guests rest easy. Join us at Premier Inn Watford Centre as a Housekeeper, part of the Housekeeping team that clean our hotel rooms.

A luxury hotel group in St Albans is seeking a Sales Manager to drive corporate and events sales, develop new business opportunities, and manage key accounts. The ideal candidate will have proven experience in hotel sales, preferably in a 4★/5★ environment, along with strong commercial awareness

A well-known hotel chain in Rickmansworth is seeking a Nights Team Member.In this role, you will ensure the safety and comfort of overnight guests using your calm demeanor and customer service skills.This permanent position offers 16 hours per week with a pay rate of up to £13.Enjoy various benefit

Working as a Bank Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. Barchester is one of the UKs leading healthcare providers, with over 224 homes and hospitals across the country. We are consistently reinvesting and growing,

Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Front-of-house or guest services management experience in a hotel or luxury hospitality setting. At Soho House, the One Year Fixed Term Contract.

Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us. Join our team at Premier Inn Rickmansworth as a Nights Team Member and look after our hotel and guests overnight. Nights Team Member – Rickmansworth Premier Inn.

An excellent opportunity has arisen to work at an ultra-exclusive five-star country retreat in Hertfordshire, renowned for refined dining, elegant afternoon teas and large-scale luxury events. Behind the scenes sits a highly skilled pastry brigade producing everything from delicate patisserie to statement dessert displays for high-profile occasions. They are now seeking a talented Pastry Chef De Partie to take ownership of a section within this impressive pastry kitchen. Youll be wondering whats in it for you as a Pastry Chef De Partie £39,245 per annum Industry-leading training and career progression programs Help with relocation (including potential live-in accommodation) Use of the hotels spa & leisure facilities Free meal whilst on duty Discounts for you, your family & friends at the hotel Employee Recognition Staff shuttle bus from the local train station Responsibilities as a Pastry Chef De Partie Running a pastry section, delivering precision and consistency at a five-star level Creating high-quality desserts for restaurants, afternoon tea and banqueting Producing seasonal pastries and showpieces using fresh, premium ingredients Supporting and guiding junior chefs within the pastry brigade Maintaining exceptional hygiene and organisational standards Youll be a great fit if you Have solid experience within a professional pastry kitchen Possess strong classical pastry techniques and attention to fine detail Thrive in a fast-paced, high-volume luxury environment Are confident mentoring Commis and Demi Chefs Bring creativity, discipline and a genuine passion for pastry This is an exciting opportunity for a Pastry Chef De Partie who wants to refine their craft within a large, ambitious pastry team, contributing to refined dining experiences in one of Hertfordshires most distinguished hospitality settings. PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE. TPBN1_UKCT

Looking to work in a fast-paced, high-energy kitchen within one of the UK's finest 5-star hotels? We are looking for talented Chef de Parties who thrive in busy, innovative kitchens, where guests watch the brigade in action, and standards are visible at every pass. This restaurant is renowned for its global flavours, premium ingredients and bold, contemporary cooking. If you are looking to elevate your cookery and want to work in an exciting and progressive environment, look no further. Youll be wondering whats in it for you as a Chef De Partie £39,245 per annum Industry-leading training and career progression programs Help with relocation (including potential live-in accommodation) Use of the hotels spa & leisure facilities Free meal whilst on duty Discounts for you, your family & friends at the hotel Employee Recognition Staff shuttle bus from the local train station Responsibilities as a Chef De Partie Run your section with authority, organisation and consistency Deliver high-quality dishes at pace during high-volume service Maintain immaculate mise en place and section control Work confidently in a theatre-style, guest-facing environment Support Commis and Demi CDPs in maintaining brigade standards Uphold five-star hygiene, discipline and presentation at all times This will suit a Chef de Partie who: Has strong experience in high-volume, fresh-food kitchens Is technically sound with solid classical foundations Thrives in fast-paced, high-expectation environments Maintains composure under pressure Wants to progress within a serious, structured brigade If you are used to smaller, low-cover operations, this may not be the right next step. This is an exciting opportunity for a Chef De Partie who wants to sharpen their skills in a high-performing, large-scale kitchen. PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE. TPBN1_UKCT