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Overview Affinity Water has a exciting opportunity available to join our Performance & Insight Team as a Customer Insight Analyst. Role As a Customer Insight Analyst, your primary focus will be on enhancing customer satisfaction by transforming data into actionable insights. Work as part of a high-p

Key responsibilities include analyzing large datasets, validating data with statistical techniques, and producing business performance metrics. Affinity Water is looking for a Customer Insight Analyst to join their Performance & Insight Team. The role focuses on enhancing customer satisfaction by tr

Abbeygate Search is supporting a well-established, privately owned group with the recruitment of a Finance Business Partner. This is a genuinely interesting opportunity for a newly qualified or recently qualified accountant who wants more than a standard reporting role. The position would suit someone who enjoys getting under the skin of a business, working closely with operational stakeholders, improving reporting, and using financial insight to support better decision-making. The business is made up of several different operating areas, giving the role plenty of variety. You will be involved in budgeting, forecasting, cashflow modelling, project appraisal, financial planning, KPI reporting and wider process improvement. There is also a strong focus on improving the quality of financial reporting and helping the business make better use of its systems and data. This would suit someone who has perhaps already had exposure to a Finance Business Partner, Commercial Finance Analyst, Senior Finance Analyst, Project Accountant, Management Accountant or Commercial Management Accountant role and is now looking for something broader, more hands-on and more commercially involved. The role will include: Working closely with senior stakeholders to provide financial insight, challenge and support. Supporting budgeting, forecasting and business planning across multiple areas of the group. Owning and developing cashflow models, project reporting and financial analysis. Supporting project appraisals, feasibility work and sensitivity analysis. Producing and improving KPI reporting and management information. Identifying risks, opportunities and key financial drivers. Improving reporting processes, controls and the quality of financial data. Helping to develop better reporting from finance systems and Excel-based models. Working with other departments to improve processes, systems and efficiency. Getting involved in ad hoc commercial finance, reporting and project work as required. The successful candidate will likely be: Newly qualified, finalist or 1-2 years post-qualified CIMA, ACCA or ACA. Experienced in management accounting, commercial finance, FP&A, project accounting or finance business partnering. Strong on Excel, with the ability to build, maintain and explain financial models. Comfortable working with cashflow forecasts, budgets, forecasts and financial analysis. Able to work with non-finance stakeholders and explain numbers clearly. Confident enough to challenge assumptions, but sensible and collaborative in approach. Naturally inquisitive, proactive and commercially minded. Happy working in a hands-on environment where not everything is perfectly polished. Keen to improve reporting, processes and systems. Presentable, credible and able to build strong working relationships across a business. This is not a narrow finance role where you will simply produce reports and hand them over. The business is looking for someone who wants to take ownership, ask questions, improve things and become a trusted finance contact for the wider group. The environment is busy, friendly and down-to-earth. It would suit someone who enjoys variety, is comfortable rolling their sleeves up, and wants to play a visible role in helping a business move forward. Package includes: Salary of £55,000 - £65,000 depending on experience Discretionary bonus Hybrid working (typically 3-4 days in, 1-2 from home) On-site parking c28 days holiday plus bank holidays Pension scheme Death in service Employee assistance programme Ongoing professional development support For more information, please contact Jason Mitchell at Abbeygate Search

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