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Office Manager: We are seeking a highly motivated and organised Office Manager to oversee all administrative duties and support for our recruitment team. The ideal candidate will be the heart of our office, ensuring a positive and productive environment. This is a crucial role that combines administrative expertise with people management and a strong understanding of a fast-paced environment. Job Description / Roles • Oversee day to day smooth running of the business, • manage recruitment staff; delegate tasks ensuring timely completion, • monitor competence ensuring targets are met, • inspire recruitment staff to strive for high quality standards & to achieve business objectives, • ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date, • handling of complaints and queries are dealt with in a timely manner, • seeking feedback on staff and the standard of care, • implement and maintain procedures/office administrative systems., • Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner., • Device/Maintenance working systems that ensure efficient team work, • Ensure all data and on computer systems is upto date/relevant and secure., • take charge of ongoing recruitment of the right candidates with right skills & experience, • organise interview/induction programmes/inhouse training, • Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration, • Seek appropriate references, • Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes, • Maintain upto date records and sound record keeping incl. clients' records and agency workers records., • Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc, • Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants, • Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out), • Overseeing that monthly reports (incl. RQIA reports such as monthly quality monitoring) are completed and accurate., • Maintaining traceable stock levels of uniforms and stationary., • Drawing up on-call rota, • Set/chair/attend meetings, • Maintain good relations with clients and agency staff • Requirements* • Attention to detail, • Excellent organisational skills, • Reliability and discretion; you will often learn of confidential matters, • Effective communication, negotiation and relationship-building skills, • Problem solving skills, • Initiative, • Thorough and methodical approach to tasks, • Leadership and the ability to ‘make things happen’, • Budgeting skills, • Strong business development skills, • Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp, • Excellent telephone manners, • Excellent computer skills and Social Media interactions/connections, • Capability to complete paperwork appropriately, efficiently and effectively, • Sound geographical knowledge of Northern Ireland in relation to business opportunities, • Capability of working to Performance Indicators and Targets, • paid leave 28 days, • Option to inclusion into our company pension scheme - NEST, • Hours of work are Monday – Friday, • On call duties will be necessary, • 30 minutes lunch break, • Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -Healthcare background/experience -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential. Location: 56 University Street, BT7 1HB, Belfast, Northern Ireland, United Kingdom Working Hours: Monday - Friday 9-5 Candidate requirements: Good English Experience as an Office Manager Experience in Administration Jobs Available on Weekends Driving Licence Owning a Vehicle