Trabajos customer service manager en LisburnCrear alertas

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Role purpose: To proactively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits. Main Areas of Accountability: To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first. To build rapport with customers, developing relationships and encouraging customers to return Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate. To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets. To be involved in store events such as PR opportunities and events as and when required To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required. To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward. To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance. To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed. To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security. Sales Colleagues are also expected to carry out other reasonable requests from Management as required in line with the needs of the business