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Leading International law firm seeks a Service Desk Analyst to join their busy IT team in London, this role is a permanent office-based position. Service Desk Analyst Responsibilities:. Interact with third-party service providers to resolve issues and ensure seamless integration of external servi...

Our client is looking for a proactive and positive IT Service Desk Engineer to join the team and support their customers with valuable IT support for Microsoft 365 environments. Delivering Value - Proactively address client challenges with critical thinking and resilience along with a desire to l...

Role: Helpdesk Engineer/Service Desk Analyst. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting...

Our client is looking for a proactive and positive IT Service Desk Engineer to join the team and support their customers with valuable IT support for Microsoft 365 environments. Delivering Value - Proactively address client challenges with critical thinking and resilience along with a desire to l...

Line IT Engineer to join their Service Desk. Supporting the Service Desk in a 1. Supporting the large client base through ticket requests, and occasionally onsite visits to troubleshoot issues and support ongoing projects. My client has been a leader in the Managed Service Provider industry since...

Role: Helpdesk Engineer/Service Desk AnalystLocation: Remote in UKJob Responsibilities:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each client and their respective applications/ processesL...

Act as the conduit between clients and internal teams Ensuring seamless service operations Essential experience of Service Delivery Analyst Previous Security Operation Centre / SOC experience Knowledge of SOC tooling, SIEM, EDR - Sentinel, CrowdStrike, Defender Understanding of common threats Abi...

Role: Helpdesk Engineer/Service Desk AnalystLocation: Remote in UKJob Responsibilities:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each client and their respective applications/ processesL...

A large part of the role is desk-based with shared responsibility for providing continuous cover for the service. Part of the role will involve working with customers on the telephone and face-to-face with walk-in queries, resolving tickets on Service Now within the agreed SLA's, building and pro...

On behalf of our client, we are seeking a Service Desk Analyst to join an established team to help support the smooth operation of IT Services across the organisation. The successful candidate will offer proven experience working within an IT Service Desk environment or an IT Support related role...

The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. It will required a competent aptitude ...

IT Service Desk Engineer Engineer - Bradford - Up to £32,000. Role: IT Service Desk Engineer. An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, providing up to 2nd line support for their clients. This is an outstanding opportunity for an IT profess...

The Ideal Service Desk Analyst would have strong experience with ITIL, Service Now and Law Firm applications such as iManage. This is a fantastic opportunity for the right Service Desk Analystto join an organisation initially on 3-month contract but has the view to extend. To discuss this excitin...

The Analyst will be primarily aligned to a customer specific support desk working in conjunction with one other analyst and customer based analysts. Service Desk Analyst - Time onsite in Peterborough - 6 month contract. We require a new Service Desk Analyst. They will be responsible for logging t...

Role :Service Desk Analyst . Is it Onsite/Remote/Hybrid: Complete Onsite at Central Birmingham. Track the incidents/service requests/ problem tickets to ensure resolution within SLA, escalate the unresolved incidents/ problems as per the escalation mechanism, analyze the ticket trend and provid.....

Do you have a knack for making tech work better for people? We’re searching for an IT Business Analyst who’s ready to take charge of our business applications, keeping them sharp, user-friendly, and in line with the needs of the Kingdom Group. Proven experience as an IT Business Analyst (or simil...

Service Desk Analyst roles - £ - £ a day - East London. The roles will be working on the Service Desk in a Windows environment resolving BAU tickets, building and profiling laptops, and dealing with walk-in queries. Proven experience in successfully delivering highly valued customer service to IT...

Marston Holdings is the UK's largest judicial services company working for over 500 local ... Timely and accurate collation of information in line with General Data Protection Regulations and ...

My client is currently in the process of driving the firm forwards, whilst keeping to the firm's most important values of delivering a personal service to each and every client. They are undergoing a ...

You will be responsible for maintaining all IT hardware and services across the school sites, as well as assisting the schools in improving their ICT provisions. Your role will enable the schools to ...

... analysis, enabling identification of trends and performance issues, feeding into service ... Proficient in using IT systems, including MS Office, databases, and other relevant software ...

Working intimately with Business Analysts and IT Product Owners, including 3rd party suppliers, to ... Financial services experience. Preferred: * Direct experience in executing an operational ...

... public services, and improve the experience for all of HMRCs customers - from the largest ... analysis, and reporting. You will work on projects with other behavioural specialists and ...

You have experience in using IT systems and dealing with complex needs within a multi-disciplinary ... and analysis. * Contribute to the development of the service through team meetings and ...